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Siemens, 2006

- For internal use only - All documents may only


be used by authorized personnel for rendering
services on Siemens Healthcare Products. Any
document in electronic form may be printed
once. Copy and distribution of electronic docu-
ments and hardcopies is prohibited. Offenders
will be liable for damages. All other rights are re-
served.
Print No.:
SiemensGrimm
SOMATOM Definition
Gantry
Troubleshooting Guide
CT
2006
C2-028.840.01.09.02
Replaces: C2-028.840.01.08.02
English
Doc. Gen. Date: 08.11
n.a. H CX CS SD CR-CT
Instructions for Troubleshooting
Siemens, 2006
07740777
2 Copyright / Version / Disclaimer
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
Page 2 of 176
For internal use only
1Copyright / Version / Disclaimer
Copyright
Siemens, 2006 refers to the copyright of a Siemens entity such as Siemens Aktienge-
sellschaft - Germany, Siemens Shenzhen Magnetic Resonance Ltd. - China, Siemens
Shanghai Medical Equipment Ltd. - China, Siemens Medical Solutions USA Inc. - USA
and/or Siemens Healthcare Diagnostics Inc. - USA.
Document Version
Siemens reserves the right to change its products and services at any time.
In addition, manuals are subject to change without notice. The hardcopy documents corre-
spond to the version at the time of system delivery and/or printout. Versions to hardcopy
documentation are not automatically distributed. Please contact your local Siemens office
to order current version or refer to our website http://www.healthcare.siemens.com.
Disclaimer
Siemens provides this documentation as is without the assumption of any liability under
any theory of law.
The service of equipment described herein is to be performed by qualified personnel who
are employed by Siemens or one of its affiliates or who are otherwise authorized by Sie-
mens or one of its affiliates to provide such services.
Assemblers and other persons who are not employed by or otherwise directly affiliated with
or authorized by Siemens or one of its affiliates are not entitled to use this documentation
without prior written authority.
Siemens, 2006 C2-028.840.01.09.02 SOMATOM Definition
08.11 H CX CS SD CR-CT
Table of Contents 3
Page 3 of 176
For internal use only

0Table of Contents
1 _______ General ________________________________________________________ 7
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Information for switching off the gantry power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service Push-Button S1 in PDC-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Safety bolts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data ring protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 _______ XRS __________________________________________________________ 15
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Definitions and abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Problem isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Generator oscillator procedure (GenOSC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Flowchart for HV Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
XDC/Tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
XDC/Tube Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
XDC/Tube test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
High voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TSG high voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Check/adjust the tube oil pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
HV plugs with arcing tracks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
HV plug installation at HV sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
High voltage tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Filament . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
TSG filament . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Filament . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Anode rotation (RAC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
TSG Anode Rotation (RAC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Single pulse test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Single pulse test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Single pulse test diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Arcing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
XRS hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Switching on status display of XGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Measuring points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Measuring points D700, D701, D702, D703 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
LEDs on D700, D701, D702, D703 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
3 _______ DMS__________________________________________________________ 56
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4 Table of Contents
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
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Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Definitions and abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
TSG Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
TSG strong rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
TSG sporadic strong rings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
TSG weak rings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
TSG sporadic weak rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
TSG rings in outer slices only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
TSG Streak artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
TSG Dual Source problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
TSG Spatial Resolution (bad MTF results) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
TSG other artifacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Tests for Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
TSG DMS Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
TSG DMS Power path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
TSG UHR mechanics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Additional Tests & Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Storage of Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Hints for defective channel detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Separate between module and other components . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to interpret the physicists line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
4 _______ Datalink______________________________________________________ 100
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Definitions and abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
General: Receivers with Revision <B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
TSG Datalink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
TSG permanent errors on DAS Controller/s -> IRS Receiver/s. . . . . . . . . . . . . . . . 103
TSG data quality at Tx module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
TSG data quality at RX modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
TSG sporadic errors in link DCON -> IRS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Step 1 (checking). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Step 2 (debugging) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Step 3 (localizing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tests for data transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Cleaning a fiber optic cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Data Link Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
How to check the transmitting antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Measuring the fiber optic signal along the link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Check the electrical RF signals at the Rx modules . . . . . . . . . . . . . . . . . . . . . . . . . 119
Check the quality of data signal (jitter) at the G-REC input . . . . . . . . . . . . . . . . . . . 120
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08.11 H CX CS SD CR-CT
Table of Contents 5
Page 5 of 176
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5 _______ Fastlink ______________________________________________________ 121
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Definitions and abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
General: Receivers with Revision <B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
TSG Fastlink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
TSG rotating fastlink connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
TSG stationary fastlink connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
TSG for connection UMAS -> UMAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
TSG for connection UMAR -> UMAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
TSG data quality at Tx modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
TSG data quality at Rx modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Tests for data transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
6 _______ Rotating Gantry _______________________________________________ 138
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Definitions and abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
CAN Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
TSG CAN bus (rotating part). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
TSG CAN bus to XGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Stop report loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
TSG stop report loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Rotating controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
DOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
COC (Tube collimator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
System Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
DOM functional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
X-ray timeout test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
7 _______ Stationary Gantry______________________________________________ 154
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Definitions and abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
CANopen Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
TSG CAN open bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Stationary controller tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Master stationary (MAS) test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Gantry panel control (GPC) test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Rotation control (ROT) test (only max. speed limit test, 0.33 sec.). . . . . . . . . . . . . 158
6 Table of Contents
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
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8 _______ Cooling System _______________________________________________ 160
Cooling System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Water Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Air Cooling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
9 _______ Changes to Previous Version ____________________________________ 174
10 ______ Index ________________________________________________________ 175
Siemens, 2006 C2-028.840.01.09.02 SOMATOM Definition
08.11 H CX CS SD CR-CT
General 7
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1- 1General
Safety information 0
Only qualified and system-trained service staff is allowed to perform CT system installation,
service , maintenance and quality assurance. Ensure that the most recent version of the
service documentation is available.
To avoid any risk of injury to persons and/or damage to the system read and observe the
General Safety Notes (TD00-000.860.01.xx.xx). Please read and observe the Product-
specific safety notes (C2-028.860.01.xx.xx) which include very important safety-related
information as well as information about handling of screws and nuts, use of Loctite and
instructions for torque wrenches. You will find the following information in the Product-spe-
cific safety notes.
Safety information related to the method of risk management (C2-028.860.01 / General
safety warnings).
General safety information such as the handling of service documentation, CT system
training request, X-ray protection, electrical protection, service tools....(C2-028.860.01 /
General safety information).
General safety information about working in the gantry with the power off/on
(C2-028.860.01 / Working in the gantry with gantry power off).
Use of the patient table as lifting device for gantry part replacement (C2-028.860.01 /
Usage of patient table as lifting device).
Laser products (C2-028.860.01 / Laser Products).
Attachment of screws and nuts, use of Loctite, adjustment instructions for the torque
wrench (C2-028.860.01 / Screw Connections).
Safety warnings 0
The following safety information is an extract of the information in the Product-specific
safety notes (C2-028.860.01.xx.xx) (C2-028.841.01 / Safety information). It is mandatory
to read and observe the safety information described below.
CAUTION
[ hz_serdoc_F13G02U01M04 ]
Flammable sprays.
Risk of inflammation!
Only use approved and recommended cleaning agents
as described.
CAUTION
[ hz_serdoc_F13G07U01M01 ]
Handling parts of the system that may have come into con-
tact with patients may lead to infection caused by
blood-borne pathogens.
Infection caused by blood-borne pathogens!
Take appropriate precautions against exposure to
blood-borne pathogens (e.g. wear gloves).
8 General
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
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For internal use only
WARNING
[ hz_serdoc_F13G01U13M02 ]
High voltages and/or mechanical movements (e.g. gantry
rotation) may lead to accidents and injuries when opening
system covers.
Risk of accident and injury!
Only authorized service personnel is allowed to open
system covers.
CAUTION
[ hz_serdoc_F13G01U03M01 ]
Not following X-rays protective regulations may lead to radi-
ation exposure to you and/or other persons.
Risk of radiation exposure!
Observe radiation protection regulations when X-rays are
switched on, e.g. :
Never work inside the gantry room.
Do not leave the system unattended.
Make sure there isn't anyone inside the gantry room.
Make sure that no person can enter the gantry room
unnoticed (e.g. lock doors if necessary) .
WARNING
[ hz_serdoc_F13G01U05M03 ]
Dangerous voltages are present when the system is switched
on. Dangerous voltages may be present even when the sys-
tem is switched off due to capacity power.
Risk of electric shock!
Observe power-off instructions and discharge wait
times (allow at least five minutes discharge time after
the last scan for all involved HV and UDC/UPS parts).
Secure the system against unintended switch-on (e.g.
block breaker and/or mark breaker against switch on).
Ensure via measurements that all voltages are
switched off.
Connect the stationary and rotating parts of the gantry
to a protective conductor prior to working in the gantry.
CAUTION
[ hz_serdoc_F13G01U06M01 ]
Rotating parts are exposed when gantry covers are opened.
Risk of injury!
Maintain a safe distance and ensure that objects do not
come in contact with rotating parts.
Siemens, 2006 C2-028.840.01.09.02 SOMATOM Definition
08.11 H CX CS SD CR-CT
General 9
Page 9 of 176
For internal use only
CAUTION
[ hz_serdoc_F13G05U01M04 ]
Unfixed parts/cables during gantry rotation.
Risk of accident and injury!
Make sure that all parts and cables are mounted prop-
erly before starting rotation.
CAUTION
[ hz_serdoc_F13G02U01M01 ]
Temperature of tube and/or tube cooling device parts may
be above 70C (with Straton up to 130C).
Risk of burns!
Avoid contact with oil and exposed parts of X-ray tube
and cooling device.
Wait until tube and cooling device parts are chilled
down.
10 General
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
Page 10 of 176
For internal use only
Information for switching off the gantry power 1.1
Switch off system (Click <SYSTEM> and select <END> in the user main menu to switch
off the system automatically after shut down). Additionally, switch off the gantry power
using service pushbutton S1 in PDC-A (C2-028.841.01 / Service Push-Button S1 in
PDC-A). Secure against unintended switch-on.
NOTE Read and observe the safety information in the Product-spe-
cific safety notes prior to performing service work in the
gantry. If the gantry power is switched off for service work,
always secure it against accidental switch on.

Siemens, 2006 C2-028.840.01.09.02 SOMATOM Definition
08.11 H CX CS SD CR-CT
General 11
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Service Push-Button S1 in PDC-A 1.2
Fig. 1: Service push-button S1
Pos. 1 Service push-button S1
Pos. 2 Push-button
If S1 is pressed the complete power supply for the gantry is switched off. As well as the
power input to the DC-Link of XGS_A and XGS_B. The circuit breakers F2, F3, F5, F6, F7,
F11 in PDC_A and F2 in PDC_B get tripped through an additional shunt trip attached to
the circuit breakers. For normal operation the circuit breakers have to be reset manually.
12 General
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
Page 12 of 176
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Safety bolts 1.3
Front safety bolt -> located at bottom right gantry front
Back safety bolt
Fig. 2: Rotation safety lock - unlock position

Fig. 3: Rotation safety lock - lock position

Unlock position of gantry front safety bolt (item 1)
Lock position of gantry safety bolt (item 2).
Fig. 4: Rotation safety lock - back
Back rotation safety bolt (item 1) located between XGS A and HV-tank A at the
back of the gantry.
Lift bolt and turn it 90 degrees to bring it into the lock or unlock position.
Make sure that the bolt is really at the correct (lock/unlock) posi-
tion. If the bolt accidentlally moves into the lock position during
rotation, the gantry may be damaged.
Siemens, 2006 C2-028.840.01.09.02 SOMATOM Definition
08.11 H CX CS SD CR-CT
General 13
Page 13 of 176
For internal use only
Principle function of back safety bolt
Fig. 5: Back safety block - unlock position

Fig. 6: Back safety block - lock position

Unlock position of gantry front safety bolt (left image, item 1). From lock position (item
2), lift the bolt in the direction of the arrow and rotate it 90 degrees to bring the bolt
into the unlock position (item 1).
Lock position of gantry safety bolt (right image, item 2). From unlock position (item 1),
lift the safety bolt and rotate it 90 degrees to bring it into the lock position (item 2).
14 General
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
Page 14 of 176
For internal use only
Data ring protection 1.4
Installing data ring protection
Fig. 7: Data ring protection
Install the 2 data ring protectors (e.g. item 1) before working at the gantry
front.
- 2 Plexiglas protectors are necessary to cover a larger area on the data ring.
- Attach them to the stationary data ring.
- Do not forget to remove the protectors before starting gantry rotation.
Siemens, 2006 C2-028.840.01.09.02 SOMATOM Definition
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2- 2XRS
General 0
Safety 0
WARNING
[ hz_serdoc_F13G01U12M03 ]
Avoid accident and injury or damage to parts.
Risk of accident and injury!
Read and observe the safety information contained in
the General section of this document and/or the
Product specific safety notes.
Notes 0
This section contains information on isolating XRS problems
Section General -> General information..
Section Overview -> XRS Information.

Section High voltage -> High voltage TSG followed by high voltage test descrip-
tions.
Section Filament -> Filament TSG followed by filament test description..
Section Anode rotation -> Anode rotation TSG followed by RAC test description..
Section XRS hints -> XRS hints.
Section Measuring point -> Table of LEDs and measuring points on XGS/XRS.
Definitions and abbreviations 0
Tab. 1 Definitions and abbreviations
Term Definition / Abbreviation
XDC X-ray deflection control
XGR X-ray generator, rotating
XGS X-ray generator, stationary
XRS X-ray system
XRT X-ray tube
XTA X-ray tube assembly
XTC X-ray tube cooling
MVT Middle voltage transmission
16 XRS
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Page 16 of 176
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Prerequisites 0
Documents
n.a
Tools and auxiliary equipment
Standard tool kit
HV test plugs
HVT High voltage tank
TSG Troubleshooting guide
Term Definition / Abbreviation
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For internal use only
Overview 2.1
The XRS section contains information on possible XRS tests and the corresponding trou-
bleshooting guides. In the SOMATOM Definition, troubleshooting always starts by calling
up the EventLog and searching for the relevant error message. Follow the instructions
given in this error message for troubleshooting. In some cases, the error message will link
you to troubleshooting instructions as described in this document. This link is normally
used if the troubleshooting instructions are too complex or images are needed for trouble-
shooting.
Additionally, read the information which is stored in the tube history (Local Service
->Report). This information can always be useful in case of XRS problems.
Problem isolation 0
Principle problem isolation in case of XRS problems
1. Find relevant error message in Eventlog
NOTE The XGR and XGS assemblies are continuously communicat-
ing using the CAN bus after the system is switched on. For
this reason, 2 error messages are usually sent to the log-
book after XRS problems. Always check both (XGS/XGR)
error messages when troubleshooting.

2. Follow the instructions given in the error message text for troubleshooting
The information provided in the error message will guide you in finding the prob-
lem. In some cases, you will be linked to this Test and Troubleshooting instruc-
tions, # C2-028.840.01.... In this case, follow the relevant troubleshooting
instructions described in this document.
Generator oscillator procedure (GenOSC) 0
Generator oscillator adaptation (Gen-Osc) is an automatic program. The purpose of the
program is to adapt the inverter frequencies. The program performs very short scans with
different inverter frequencies to find the minimum resonance point. This value is stored to
D700 in XGS.
The frequency adaptation procedure must run successfully; otherwise, XRS errors such
as UT too high or UT max errors (e.g XRS_83 error) may abort scanning. The same errors
may appear if parts of the oscillating circuit (MV cable, XGS_PDC_Control, HVT / MVT)
have been replaced without performing GenOSC after exchange. For this reason, always
use the relevant guided tour after part replacement.
NOTE If GenOsc fails because of arcing, try using dummy plugs (i.e.
test plugs for HVT) and perform GenOsc again with dummy
plugs installed.

18 XRS
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
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Flowchart for HV Troubleshooting 0
The flowchart (Fig. 8 / p. 19) gives a guideluine how to deal with tube arcings and repre-
sents the algorithm behind the tool SOMATOM Definition HV Troubleshooting. For more
information regarding this tool, see the documentation for CT016/09/R.


S
i
e
m
e
n
s
,

2
0
0
6
C
2
-
0
2
8
.
8
4
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.
0
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.
0
9
.
0
2
S
O
M
A
T
O
M

D
e
f
i
n
i
t
i
o
n
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8
.
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H

C
X

C
S

S
D

C
R
-
C
T
X
R
S
1
9
P
a
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1
9

o
f

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7
6
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o
r

i
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t
e
r
n
a
l

u
s
e

o
n
l
y
Fig. 8: HV Troubleshooting Flowchart
20 XRS
SOMATOM Definition C2-028.840.01.09.02 Siemens, 2006
08.11 H CX CS SD CR-CT
Page 20 of 176
For internal use only
XDC/Tube 2.2
XDC/Tube Test 0
INIT Tests:
During INIT, all XRT drivers of the XDC (outputs on X13 and X14) are tested in 2 steps. The
first step is an isolation check for detecting short circuits between the output wires and
ground or power (230 V). This step can detect defective driver gates within the XDC as well.
The second step activates the drivers and can detect short circuits between the output
wires or broken wires. The INIT tests have failed if any warning or error message occurs in
the Eventlog during step 1 or 2, or if the requested currents in step 2 cannot be reached.
XDC/Tube Self-Test within Service SW:
The XDC/Tube self-test is basically the same as the INIT test. Depending on the actual sys-
tem state, the XDC/Tube self-test tolerates some problems. So, if the XDC/Tube self-test
fails, switch the gantry off/on to initialize an INIT test.
Test results:
If the test fails, it results in error message " CT_DCA/B 31" where the parameters give
some information on which part of the test failed. In addition to this information, there can
be additional errors or warnings which indicate the error. Follow the instructions in the
warning/error message for troubleshooting
Usage of the tests:
The XDC/Tube self-test can help detect problems in the output drivers of the XDC, prob-
lems within cabling, or problems within the tube. The test can be helpful if the XDC has
aborted scans with the error message "CT_DCA/B 51 ..." or "CT_DCA/B 50", especially
if parameter 3 is 0x00, 0x01, 0x04, 0x05, 0x08, 0x09, 0x12, 0x17, 0x1D, 0x1E or 0x1F. Be
aware that any of these errors can happen during arcing as well, without any real HW prob-
lem within the XDC or the tube. If the INIT tests fail, you have a problem in the XDC, cabling,
or the tube. If any additional error or warning message occurs in the Eventlog during INIT,
it can be used to help detect where the problem is located. You can disconnect the cable
on the XDC (X13 and X14) and/or the tube (X8 and X4) and then repeat the INIT test. When
the additional errors/warnings disappear, you have disconnected the faulty part from the
XDC.
Remark: Test can be used if the system is in or is not in stand-by status.
XDC/Tube test 0
XDC/Tube test
Performing the filament test
1. Select Local Service > Test Tools > Tube/Generator
2. Select XDC/Tube.
3. Click GO and follow the instructions in the dialog. The test is terminated automatically.
Siemens, 2006 C2-028.840.01.09.02 SOMATOM Definition
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XRS 21
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High voltage 2.3
TSG high voltage 0
The following high voltage TSG has to be used in case of high voltage problems. The TSG
starts at the XRT (X-ray tube) and provides guidance through the HV related components.
NOTE XRS components cannot be exchanged from system A to
system B or vice versa for troubleshooting.

NOTE Always use new silicon insulators at the HV sockets ((HV
plug installation at HV sockets / p. 28)) as well as new silicon
disks at the HVT when installing the cable plugs or the test
plugs.

Tab. 2 High voltage TSG
Step Action
1 Check Eventlog for UT max and /or UT too high errors (e.g XRS_83) or arc-
ing problem (XRS_68).
If there are UTmax and /or UT too high errors, perform GenOSC (Local Ser-
vice -> Tune Up -> Expert Mode -> GenOSC).
a) if GenOSC is aborted due to a problem -> continue with item 2
b) if the HV problem is not solved after GenOSC -> continue with item 3.
c) if the HV problem is solved -> GenOSC tables are stored in D700 XGS.
No further action necessary.
2 If there is any doubt that the oil pressure is correct, check the oil pres-
sure.Too low oil pressure especially in the older1.05bar- typ of Definition
tubes is very critical compared to 1.25bar- tybe of tubes.
Perform GenOSC with installed test plugs. See (HVC plug test / p. 30) for
test plug installation.
a) if the GenOSC still aborts -> check the Eventlog for CT_GSA/GRA
messages and follow the instructions given in the error message.
b) if the GenOSC is ok -> try GenOSC again with installed X-ray tube -> if
problem recurs, change XRT (X-ray tube).
3 Perform Gettering (Local Service -> Tune Up -> Expert Mode -> Getter).
a) if the HV problem is not solved after gettering the tube -> continue with
item 4
b) if the HV problem is solved -> no further action.
22 XRS
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4 1. Switch off system (select System -> END) and press service switch S1 in
PDC_A (Service Push-Button S1 in PDC-A / p. 11).
2. Switch off rotation enable switch S301.
3. Remove HV plugs from the HV sockets (beside the tube).
4. Remove insulators from the HV plugs.
5. Check HV plugs and the 2 insulators for signs of arcing (black dots or stripes)
(HV plugs with arcing tracks / p. 26).
a) If there are any signs of arcing -> continue with item 5
b) If there are no signs of arcing -> continue with item 6.
5 If there are any signs of arcing on the plugs, HV sockets, or the insulators.
a) Clean HV plugs and the 2 sockets (inside) with alcohol.
b) If any signs of arcing (cracks) remain on the plug or HV sockets ->
change the relevant part(s).
c) If there are no signs of arcing remaining on the parts -> reinstall HV plugs
using new silicon insulators (HV plug installation at HV
sockets / p. 28).
d) Try scanning again -> if the HV problems reoccur continue with item 6.
6 Perform HVC tube test. Follow the dialog of the HVC tube test (tube test with
HV but without load).
a) If there are no XRS HV error messages found in the logbook -> continue
with item 11.
b) If there are XRS HV error messages found in the logbook -> continue
with item 8.
7 Perform HV plug test with installed dummy plugs ( #10 093 700) at HV sock-
ets (HVC plug test / p. 30). Follow the dialog of the HVC plug test. (Local
Service --> Test Tools --> Generator --> HVC plugs)
The HV test plugs have to be installed using new insulators and have
to tightened with a torque of 25 Nm . (HV plug installation at HV
sockets / p. 28)
a) If the test is aborted after 80 s by the UMAR (scan time exceeded), there
is no HV problem on generator side --> change tube.
b) If there are still XRS HV error messages found in the logbook -> con-
tinue with item 8.
Step Action
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Check/adjust the tube oil pressure 0
An incorrect oil pressure can result in various errors.
If the oil pressure is too high, the tube would activate the oil pressure safety switch or the
oil temperature safety switch, when the tube gets hot.
The more likely case, though, is that the oil pressure is too low.
Especially in the Somatom Definition (dual source), the earlier type of tubes needs to be
adjusted to 1.05 bar, current tubes need a pressure of 1.25 bar.
8 1. Switch off system (select System -> END) and press service switch S1 in
PDC_A (Service Push-Button S1 in PDC-A / p. 11).
2. Switch off rotation enable switch S301.
3. Remove HV plugs from the HVT (high voltage tank).
4. Check HV plugs and the 2 silicon disks for signs of arcing (black dots or
stripes) (HV plugs with arcing tracks / p. 26).
a) If there are any signs of arcing -> continue with item 9
b) If there are no signs of arcing -> continue with item 10.
9 If there are any signs of arcing on the plugs or the disks.
a) Clean HV plugs and HVT sockets inside with alcohol
b) If any signs of arcing (e.g. cracks) remain on the HV cable plugs or HVT
sockets -> change the relevant part(s).
c) If there are no signs of arcing remaining on the parts -> reinstall HV plugs
into HVT using new silicon disks.
d) Try scanning again -> if the HV problems reoccur continue with item 10.
10 Perform HVC plug test scans with installed dummy plugs (#1621791) at HVT
(HVC plug test / p. 30). Follow the dialog of the HVC plug test.
a) If there are no XRS error messages found in the logbook (UMAR errors
are acceptable) -> change both HV cables including the HV sockets.
b) If there are XRS error messages found in the logbook -> change HVT.
11 The HV problem is related to tube load.
Possible reasons: Inverter problem, ground problem, HVT.
a) Check Eventlog for XRS errors related to inverters -> if there are any fol-
low the instructions given in the error message.
b) Check ground connections (bad contact....) of the XRS parts.
Step Action
24 XRS
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08.11 H CX CS SD CR-CT
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For internal use only
NOTE From 11/2009 on, new tubes need a pressure of 1.25 bar (+
altitude correction). These tubes are clearly labelled, and
also the expansion unit is labelled with a red sticker.
Set the pressure on old tubes without label to 1.05 bar, and
on newer tubes to 1.25 bar according to the label.

The expansion vessel for the following measurement can be ordered from service stock.
The part number for the vessel is: 10569439.
Cool down the system for at least 10 minutes cooling time after the last scan. During
the cooling time, the system must be switched on.
Be aware that some system components may be very hot, e.g., the Straton tube,
XTC, etc. may reach up to 130 degrees Celsius.
Wait until the tube and the cooling system have cooled down, then switch the system to
COMP/ON status at the control box.
Switch off the gantry power using service push button S1 in PDC A.
Remove the gantry lower front ring segment.
Turn the gantry by hand until the Straton MX P tube (A or B) is in the 6 oclock position.
Secure against unintended rotation by using the front safety bolt.
Prepare the expansion vessel.
Open the quick coupling and disconnect the lower oil hose at the tube. Connect the oil
hose from the expansion vessel to the empty quick coupling of the tube.
Fig. 9: Adjusting unit for expansion membrane
Install the adjustment handle (item 1) on the expansion vessel.
- Press the button (item 2) to lock the thread rod on the membrane.
- Hand-tighten the 2 screws of the adjustment thread rod (item 3).
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XRS 25
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For internal use only
NOTE The pressure indicator at the expansion vessel shows the
actual pressure in the oil circuit after the oil hose from expan-
sion vessel has been connected.

Check/adjust the oil pressure.
Fig. 10: Adjusting the tube pressure
Check the pressure at the pressure indicator (item 2) attached to the expan-
sion vessel using the expansion handle (item 1).
The correct pressure for tubes without a label is 1.05 bar +/- 0.05 bar at
20C at sea level. See following table for altitude correction of pressure.
Newer tubes are clearly labelled with a sticker that requests a pressure of
1.25 bar at sea level.
See following table for altitude correction of pressure.
If the system is located at a higher altitude than sea level > add the following
correction factor to the sea level pressure (see following table)
For example, Potosi (Bolivia) is located at an altitude of 4000m.
If an older 1.05bar tube needs to be adjusted there, the correct pres-
sure would be 1.05bar + 0.39bar = 1.44bar
In Mexico City (Mexico, altitude 2300m), the same tube would be
adjusted to 1.3 bar, and in Hamburg (Germany, app. sea level) it would
be 1.05bar.
Likewise, for newer1.25bar tubes, the correction factor has to be con-
sidered.
Altitude [m] Difference [bar]
0 0.00
500 0.06
1000 0.12
1500 0.17
26 XRS
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Unlock the safety bolt for gantry rotation.
Rotate the gantry by hand and check for unusual noise.
Close all covers opened before.
Switch on circuit breakers F2, F3, F5, F6, F7, and F11 in the PDC A and F2 in the PDC
B.
First switch the F2, F3, F5, F6 circuit breakers to the 0 position and then to the
1 position.
Switch the system to the SYSTEM/ON status at the control box.
HV plugs with arcing tracks 0
HV plugs and insulators with arcing tracks
Fig. 11: HV plug with signs of arcing
2000 0.22
2500 0.27
3000 0.31
3500 0.35
4000 0.39
4500 0.43
5000 0.47
If the pressure is not correct, adjust the membrane position using the adjust-
ment handle (item 1).
After the pressure adjustment is finished, remove the expansion vessel
(remove the oil quick-snap connection to the XRT).
Attach the second oil hose from the XTC again to the tube.
Altitude [m] Difference [bar]
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For internal use only
Fig. 12: HV plug with signs of arcing
Fig. 13: HV insulator with signs of arcing
28 XRS
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08.11 H CX CS SD CR-CT
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For internal use only
HV plug installation at HV sockets 0
1. Prepare the high voltage connectors and test plugs.
Fig. 14: Silicon oil on HV plugs

Fig. 15: Silicon oil on HV plugs

Check to ensure the connector is clean and inspect it for damage.
Apply oil (supplied with the part) to the entire plug surface (left figure, item 1).
Use about half of the oil from the tube for both plugs.
Put oil into the new silicon insulator (item 2).
Install the silicon insulator part over the plugs (left figure, item 1)
Ensure there is no air left in the silicon insulator.
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For internal use only
2. Prepare the high voltage connectors.
3. Tighten the HV plugs.
High voltage tests 0
Description of available HV tests.
Fig. 16: Silicon oil on HV plugs

Fig. 17: HV sockets

Check that there is no air left in the silicon insulator.
Insert the O-ring onto the HV plug (item 1).
Put oil onto the silicon insulator (item 2).
Insert the high voltage plugs into the receptacles.
Verify the position of the plugs (+ or -).
Install the O-ring into the HV socket as shown (right figure, arrow).
Hand-tighten the fastening rings.
Fig. 18: Tightening the HV plugs
Tighten the HV plugs using the special tightening tool (delivered with the
system) with a torque of 25 Nm.
30 XRS
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HVC tube test
For high tension arcing or HV breakdown, the test utility HVC tube test is available in the
Tube/Generator test tools platform. The HVC tube test lets you apply high tension to the
HV circuit without tube current. No test plugs are used in this test. No radiation is released
during the test procedures. This test should always be performed before an HVC plug test
is started. If this test does not indicate an error, the HVC plug test will not indicate an error
either. This may lead to wrong part replacements.
Prerequisites
Test needs system in standby status.
Performing the HVC tube test
1. Select Local Service -> Test Tools -> Generator --> HVC tube..
2. Select Ttube A or B.
3. Click Go on the virtual user panel. Follow the instructions in the dialog.
4. Click the Start button at the control box.
The test runs for 80 seconds. The test is terminated automatically with an error mes-
sage from UMAR (scan time exceeded).
If test fails perform the HVC plug test described next to select which XRS part is
defective.
HVC plug test
For high tension arcing or HV breakdown, the primary test utility HVC plug test is available
in the Generator test tools platform. The HVC plug test lets you apply high tension to the
HV circuit without tube current. This allows the HV circuit to be systematically reduced
using 2 types of test plugs to isolate a high tension fault to either the Straton MX tube, HV
tank, or the HV cables. No radiation is released during this test procedure.
Prerequisites
Dummy plugs (mini type) -> part no.10 093 700 types for plug into the HV sockets.
Delivered with the system.
Dummy plugs (normal type) -> part no. 16 21 791 types for plug into the HV tank.
NOTE The HVC plug test is only allowed with test plugs installed.
Tests with the installed tube can result in misdiagnosis of
failures. For the installed tube, use the HCV tube test instead.

Performing the HVC plug test
1. Install the relevant test plugs in the HV sockets (front) or HVT.
a) Switch off system (select System -> END).
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b) Press service switch S1 in PDC_A (Service Push-Button S1 in PDC-A / p. 11).
c) Open the gantry covers as needed.
d) Disable gantry rotation with switch S 301.
e) Remove HV plugs and install the test plugs.
HV sockets at front: When installing test or HV plugs, new insulators must
be used.
HVT sockets: When installing test or HV plugs, new silicon disks must be
used.
f) Switch system on (S301 remains switched off).
S301 has to be switched off because during Init the Rot FW searches for an
index pulse. This may result in a 360 degree rotation of the gantry. In this
case the removed HV cables may damage parts in the gantry.
2. Select Local Service -> Test Tools -> Generator -> HVC plugs.
3. Select HVC plug A or HVC plug B test.
4. Click Go on the virtual user panel. Follow the instructions in the dialog. Important work
steps are listed below:
5. Click the Start button at the control box.
The test runs for 80 seconds. The test is terminated automatically with error message
from UMAR (scan time exceeded).
-> If the test fails, follow the HV troubleshooting guide (High voltage / p. 21).
NOTE New silicon insulators at the HV sockets (HV plug installation
at HV sockets / p. 28)) as well as new silicon disks in the HVT
have to be used for the HV cable and test plugs before the
plugs are installed into the components (HV sockets / HVT).

32 XRS
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Filament 2.4
TSG filament 0
The filament function is tested during Init (e.g., COPMP/ON -> SYS/ON). After switching
the gantry off/on, a self-test of the D770 (FIL power) in XGR is performed as step 1. In step
2, a filament current is sent to the filament heating in the XRT (X-ray tube), passing the fil-
ament transformer at XRT. If the self-test fails, the error message XRS_111 (XGR FIL Self-
test Error) is sent to the logbook.
Additionally a test utility "FIL" is available in the "Tube/Generator" test tools platform. During
the "INIT" filament test, the involved D700/D770 board components in the XGR and the fil-
ament current to the XRT are tested (only in/out test). With the "FIL" test, the involved fila-
ment components and the filament regulation function are tested. So the "FIL" test is a
more detailed test option.
Remark: Test can be used if system is in or is not in standby status.
Tab. 3 Filament test
Filament 0
Filament test
This test checks the function of the filament power board (FIL-Power) in XGR box, the cable
connection to the XRT, the filament transformer at XRT, and the filament heating in the tube
itself. No radiation is released during this test procedure.
Performing the filament test
1. Select Local Service -> Test Tools -> Tube/Generator.
2. Select FIL
3. Click GO and follow the instructions in the dialog. The test is terminated automatically.
Step Action
1 Switch gantry off/on using the control box (COMP/ON -> SYS/ON) to per-
form an XGR INIT
2 Check in the EventLog for the error message CT_GSA/GRA_20 (XGR FIL
Selftest Error).
-> if the error message was sent to the logbook during INIT -> follow the trou-
bleshooting instructions given in the error message.
-> if the error message was not sent to the logbook during INIT -> continue
with item 3.
3 Perform the "FIL" test function.
-> if the "FIL" test fails -> change 1. XRT and 2. XGR assembly
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Anode rotation (RAC) 2.5
TSG Anode Rotation (RAC) 0
An RAC frequency test function is available beginning with VA20. Use this test function to
verify the RAC function. There are different anode speed (Hz) selections possible. In the
troubleshooting instructions below, 160 Hz is selected because this is very stressful for the
RAC function (Note: Do not use this selection in quick succession to avoid overload).
An RAC extended test function is available beginning with VA20. Use this test function to
check the rotating anode revolution with respect to the time (acceleration). The following
statements are possible:
- No revolution -> e.g., rotating anode bearing defective, bad cable/plug connection, XGR...
- Revolution in the medium revolution range is too low -> e.g., rotating anode motor defec-
tive, XGR....
- Upper revolution range not reachable -> e.g., rotating anode bearing defective, XGR...
Note: Test needs the system in standby status.
Note: Anode rotation on a Staton MX P tube may not be started without a functioning and
connected cooling circuit (e.g., for troubleshooting).
Tab. 4 Anode rotation (RAC) test
Step Action
1 Perform AnodeRot Frequency Local Service > Test Tools > Tube/Generator
> RAC and select 160 Hz.
-> if the RAC test fails -> continue with item 2.
-> if the RAC test is ok -> no further action.
2 Perform AnodeRot Frequency Local Service -> Test Tools -> Tube/Generator
and select the following RAC extended tests:
1. RAC anode movement test
2. RAC acceleration test
3. RAC maximum speed test
If test 1 fails -> continue with item 3
If test 2 fails -> continue with item 4
If test 3 fails -> continue with item 5
3 Possible cause of error: no revolution. 1. Check cable connection W604
between XGR (X6) > XTA (X2) for broken wire or bad contact. 2. Rotating anode
motor defective > change XRT. 3. XGR assembly defective > change XGR
assembly.
4 Possible cause of error: revolution in the medium revolution range is too low. 1.
Rotating anode bearing defective > change XRT. 2. XGR assembly defective >
change XGR assembly.
5 Possible cause of error: upper revolution range not reachable. 1. Rotating anode
bearing defective > change XRT
34 XRS
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Single pulse test 2.6
Single pulse test 0
The single pulse test allows you to identify problems from the inverter assemblies up to the
HV_Tank by triggering the inverters for a single pulse. Use the single pulse test after per-
forming the TSG High voltage (High voltage tests / p. 29) as a last step or if there is
IMAX/UB MAX parameter information identified in an error message. Please use a memory
oscilloscope to measure the output of the single pulse test.
Tab. 5 Single pulse test
Prerequisites
Memory oscilloscope
Step Action
1 Perform the single pulse test (Performing the single pulse test / p. 35) with a nor-
mally connected tube.
In addition to the given test result, check the UT_act value in the relevant
test message in the Eventlog.
If UT_act parameter is E 0x50 0x02 0x57 0x1B 0x... 0x... 0x00 > test was
successful. No problem on inverter part.
If UT_act parameter is E 0x50 0x00 0x4D 0x09 0x... 0x... 0x00 > test was
not successful. Continue with item 2.
2 Perform single pulse test (Performing the single pulse test / p. 35) with installed
test plugs (#1621791) (HVC plug test / p. 30). Follow the dialog of the HVC plug
test to install the test plugs
In addition to the given test result, check the UT_act value in the relevant
test message in the Eventlog.
If UT_act parameter is E 0x50 0x02 0x57 0x1B 0x... 0x... 0x00 > test was
successful > X-ray tube problem > exchange X-ray tube.
If UT_act parameter is E 0x50 0x00 0x4D 0x09 0x... 0x... 0x00 > test was
not successful. Continue with item 3.
3 Compare the output diagram of the scope, the enclosed example diagrams and
tolerance values shown below.
The time for a single pulse has to be 9 microseconds +/- 20%.
The current should have a peak value of +170A +/- 20% or -170A +/- 20% (alter-
nating).
The tube voltage (UT_act) should have a peak value above 10 kV.
If the current is too high and/or the tube voltage is too low, check the
MVT and HVT cabling (short circuit)
If cabling is o.k. > replace parts in the following order:
1. MVT
2. HVT
3. Relevant inverter
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Performing the single pulse test
1. Move the XGS_Control assembly out of the PDC to get better access.
NOTE The power at the XGS control is 24 V and 5 V. Do not touch
any parts on the XGS control. Connect the probes only as
described below.
To get better information, it is recommended to use a 3 chan-
nel scope as described below. If only a 2 channel scope is
available, measure UT_act first and then I_load to get the
necessary information.

2. Connect scope:
- Channel 1
- XGS D701 > X211 UT_act (1 V = 20KV)
- ANA_GND > XGS D700 > X87
- Adjust scope to 1 V/div
- Channel 2
- XGS D701 > X5 I_load (1 V = 50A)
- ANA_GND > XGS D700 > X87
- Adjust scope to 1 V/div
- Channel 4
- XGS D700 > X104 N_Start_inv
- GND > XGS D700 > X112
- Adjust scope to 5 V/div
3. Adjust scope
- Time base 20 microseconds
- Trigger channel 4 (neg. slope, single)
4. Select Local Service > Test Tools > Tube/Generator
5. Select Unset all in the generator application.
6. Select Single Pulse
7. Press the Start button on the virtual user panel.
The test is terminated automatically.
The time for a single pulse has to be 9 microseconds +/- 20%.
The current should have a peak value of +170A +/- 20% or -170A +/- 20% (alter-
nating).
The tube voltage (UT_act) should have a peak value above 10 kV.
36 XRS
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Single pulse test diagrams 0
The first 2 images are good examples; the last 2 images are error examples.
Fig. 19: Single pulse test diagram
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Fig. 20: Single Pulse test diagram
Error examples
Short-circuit at the oscillating current cable (MV cable) in the HV tank
38 XRS
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Fig. 21: Single pulse test diagram
Short-circuit at inverter output
Fig. 22: Single pulse test diagram
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Arcing 2.7
The Arcing test is used from the lab to simulate arcings to verify that the FW/SW reaction
due to arcings is correct. This test is not service-relevant.
40 XRS
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XRS hints 2.8
This is a summary of troubleshooting hints obtained from experience.
Tab. 6 XRS hints
Step Action
1 The XGS_PDC control assembly A/B are identical. XGS_PDC control A assem-
bly controls the complete switch-on process of most system parts. If this part
becomes defective, the system components will not switch on. For trouble-
shooting and to ensure that the system components are switched on again
(in case control assembly A is defective), exchange the XGS_PDC control A
in PDC_A with XGS_PDC control B in PDC_B.
1. Exchange XGS_PDC control A in PDC_A with XGS_PDC control B in
PDC_B in accordance with the Replacement of parts PDC instructions.
After replacement, the guided tour for replacing parts has to be performed
for the XGS_PDC_Control.
2. Always install the Dongle plug (including the 120 ohm CAN bus resistor) at
XGS_PDC control B plug X3.
2 The inverter 1 and inverter 3 cable connections can be exchanged for trouble-
shooting (both inverters are identical).
1. Remove inverter plug X23 (inverter 1) and X43 (inverter 3) from the
XGS_PDC_Control backplane.
2. Install inverter plug X23 (inverter 1) in the X43 backplane plug and X43
(inverter 3) in X23 backplane plug on the XGS_PDC_Control backplane.
If the error moves with the inverter -> inverter is defective.
If the error does not move with the inverter -> inverter and inverter
cable ok, check for other problems such as the cable connection,
ground connection, or check for other error messages produced
along with the inverter error message. Follow the instructions
given in this message.
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Switching on status display of XGS 2.9
The seven-segment display on XGS board D700 (see image below) indicates the XGS sta-
tus from switching on the system up to scan execute. The status information of the display
is to be used to obtain information as to the system state when a problem occurs. This infor-
mation can be used for troubleshooting.
Fig. 23: D700 measuring points and LED status
42 XRS
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Fig. 24: XRS Status
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Measuring points 2.10
Measuring points D700, D701, D702, D703 0
D700 measuring points
Fig. 25: D700 main board
Tab. 7 Oscillating current measuring points
Tab. 8 Oscillating current and dose act. measuring points
item signal name short name valid
at
description measur-
ing point
1 I_load_MVT I_L_MVT XGS oscillating current MVT (sec-
ondary) 1 V = 50 A.
X66
1 I_load_INV5 I_L_Inv5 XGS oscillating current Inverter 5 / 1
V = 50 A.
X67
item signal name short name valid
at
description measur-
ing point
2 I_load_INV3 I_L_Inv3 XGS oscillating current Inverter 3 / 1
V = 50 A.
X77
2 Dose_act Dose_act XGR actual dose value from fast link
1 V = 13.107 value
* other similar values with
D703 Fastlink control register
selectable.
X76
44 XRS
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Tab. 9 Voltage supply measuring points
Tab. 10 Ground measuring points
Tab. 11 HW interrupt for ignition pulses main inverter
Tab. 12 Tube voltage measuring points
item signal name short name valid
at
description measur-
ing point
3 P15V P15V XGS +15 V Voltage supply X69
3 N15V N15V XGS -15 V Voltage supply X71
3 UDC UDC Intermittent voltage X73
3 VCC VCC XGS + 5 V Voltage supply X75
3 ANA_GND ANA_GND XGS analog ground X78
3 GND GND XGS ground X80
item signal name short name valid
at
description measur-
ing point
4 VCC VCC XGS +5 V voltage power supply X75
4 ANA_GND ANA_GND XGS analog ground X78
item signal name short name valid
at
description measur-
ing point
5 S1 S1 XGS Ignition switch: HW interrupt of
the ignition pulses from the
main inverter. Normal position
is off - V162 must be off. No
function in XGR. Normal posi-
tion is off.
n.a
item signal name short name valid
at
description measur-
ing point
6 P_UT act P_UT act XGR positive tube voltage 1 V = 10
kV.
X81
6 N_UT act N_UT act XGR negative tube voltage 1 V = 10
kV.
X83
6 UT_act UT_act XGR Tube voltage 1 V = 20 kV. X85
6 ANA_GND ANA_GND XGR analog ground . X87
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Tab. 13 IT act. measuring points
Tab. 14 Service switch
Tab. 15 IT act. measuring points
Tab. 16 FPGA voltage measuring points
Tab. 17 FPGA voltage measuring points
item signal name short name valid
at
description measur-
ing point
7 MA_meas_1 1 XGR IT_act measurement point 1
for ampere meter.
X61
7 MA_meas_2 IT_nom XGR IT_act measurement point 2
for ampere meter.
X59
Item Signal
name
short name valid
at
Description Measur-
ing point
8 S5 S5 XGR Switch must be on for IT_act
measurements using a
ampere meter at measuring
points X46, X48, X50, X59,
X61. LED V202 is on if switch
is activated. Normal position is
off.
n.a
item signal name short name valid
at
description measur-
ing point
9 IT_act IT_act XGR actual tube current X48
9 IT_nom IT_nom XGR nominal tube current X50
9 ANA_GND ANA_GND XGR analog ground X46
item signal name short name valid
at
description measur-
ing point
10 VCC3.3 VCC3.3 XGS +3.3 V I/O voltage FPGA X20
10 VCCINT VCCINT XGS +1.5 V core voltage X44
item signal name short name valid
at
description measur-
ing point
11 S2 S2 XGS
XGR
Service switch: Switch has no
function at this time. Neverthe-
less, switch must be in off posi-
tion. LED V6 must be off.
n.a
46 XRS
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Tab. 18 FPGA digital out
Tab. 19 FPGA digital out
D701 HVC board measuring points
Fig. 26: D701 measuring points
Item signal name short name valid
at
description measur-
ing point
12 N_Start_FIL
_INV
FIL XGR Start FIL inverter (low active).
Can only be used in XGR.
X100
12 N_Start_RA
C_INV
RAC XGR Start RAC inverter (low active).
Can only be used in XGR.
X102
12 N_Start_HV
_INV
INV XGS Start HV inverter (low active). X104
12 XC XC XGS XC signal (X-ray request) X106
12 XRAY_on XRAY XGS XRAY on signal (> 20 kV) X108
12 INV_Fault Inv_err XGS Summary error HV inverter
Can only be used in XGS.
X110
12 GND GND XGS
XGR
Ground X112
Item signal name short name description measur-
ing point
13 S3/S4 n.a Dip switches for debug and configura-
tion of the FPGA - not for service use.
n.a
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Tab. 20 D701 HVC board measuring points
D702 FIL/RAC board
Tab. 21 D702 FIL measuring points
Item signal name short name valid
at
description measur-
ing point
1 UT_act UT_act XGS Actual tube voltage (from rotat-
ing part over fast link) 1 V = 20
kV
X211
1 U_control U_con XGS Set value for kV regulator X216
1 I_load_act I_L_A XGS Actual oscillating current. 1 V =
50 A
X215
1 USTU USTU XGS Set value for kV regulator.
(Voltage control cycle). -5 V ...
0 V
X208
1 I_load_nom I_L_N XGS Nominal oscillating current. 1
V = 50 A
X207
1 UDC_act UZ_act XGS Actual intermediate circuit volt-
age
X210
1 ANA_GND A_GND XGS analog ground X209
1 I_load I_load XGS Oscillating current. 1 V = 50 A X5
1 UT_nom UT_nom XGS Nominal tube voltage X204
1 ANA_GND A_GND XGS analog ground X206
1 USTI USTI XGS Set value for kV regulator (cur-
rent regulator circuit) 0 .... 5 V
X203
1 Upre_con Upre XGS Set value for kV regulator (pre-
liminary control) 0 ... 5 V
X201
1 ANA_GND A_GND XGS analog ground X200
Item signal name short name valid
at
description mea-
suring
point
D702 IT_act IT_act XGR actual tube current
max. 80 mA -> 1 V = 100 mA
<80 mA -> 1 V = 80 mA
X18
D702 IF_act_1 IF_act_1 XGR actual filament heating 1
1 V = 0.273 A
X19
D702 IF_act_2 IF_act_2 XGR actual filament heating 2
1 V = 0.273 A
X20
48 XRS
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Tab. 22 D702 RAC measuring points
D732 HV acquisition
HVT (high voltage tank) measuring points
Tab. 23 D732 HVT measuring points
D702 IF_act_3 IF_act_3 XGR actual filament heating 3
1 V = 0.273 A
X21
D702 ANA_GND A_GND XGR analog ground X17
board signal name short name valid
at
description mea-
sur-
ing
point
D702 Test_DAC_1 DAC_1 XGS FPGA controlled debug DAC X10
D702 Test_DAC_2 DAC_2 XGS FPGA controlled debug DAC X11
D702 Res_sin sin XGS Resolver Sine Signal X12
D702 Res_cos cos XGS Resolver Cosine Signal X13
D702 RAC_P3 P3 XGS RAC Strom Phase 3(1 V = 40
A, Offset 2.5 V)
X14
D702 RAC_P2 P2 XGS RAC Strom Phase 3(1 V = 40
A, Offset 2.5 V)
X15
D702 RAC_P1 P1 XGS RAC Strom Phase 3 (1 V = 40
A, Offset 2.5 V)
X16
D702 ANA_GND ANA_GND XGS analog ground X17
Item signal name short name valid
at
description mea-
suring
point
D732 ANA_GND ANA_GND XGR analog ground X12
D732 P_UT_act P_UT_act XGR Tube voltage (pos.) (1 V = 10
kV)
X13
D732 N_UT_act N_UT_act XGR Tube voltage (neg.) (1 V = 10
kV)
X14
Item signal name short name valid
at
description mea-
suring
point
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LEDs on D700, D701, D702, D703 0
D700 LED status
Fig. 27: D700 measuring points and LED status
Tab. 24 D700 main board
board signal name valid at description LEDs
D700 S_FIL_INV XGR Start FIL Inverter. Only used in XGR. V7
D700 S_RAC_INV XGR Start RAC Inverter. Only used in XGR. V8
D700 S_HV_INV XGR/XGS Start HV Inverter (at XGR signal
delayed due to transport (fastlink) delay.
V9
D700 Cycle LED XGR/XGS FPGA Life Cycle LED V10
D700 XC XGR/XGS XC Signal from system V11
D700 XRAY_On XGR/XGS XRAY On Signal (UT_act > 20 kV) V12
D700 INV_Err XGS Inverter Error V13
D700 FPGA_Err XGR/XGS Error Interrupt from FPGA V14
D700 MB 1000 mA XGR IT_act measurement range 1000 mA V15
D700 MB 100 mA XGR IT_act measurement range 100 mA
(amplification *10)
V16
D700 MB 25 mA XGR IT_act measurement range 25 mA
(amplification *40)
V17
D700 D_UT XGR Delta UT_act monitoring V18
50 XRS
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D701 HVC board
Tab. 25 D701 main board
D702 FIL/RAC
Tab. 26 D702 main board
D700 STOP XGR/XGS Stop Report Loop V20
D700 UT_MAX XGR UT_act max. monitoring V21
D700 A XGR/XGS System A on System B off V23
D700 rot XGR/XGS rotating on, stationary off V24
board signal name valid at description LEDs
D701 LED 1 n.a not used V205
D701 LED 2 n.a not used V206
D701 LED 3 n.a not used V207
D701 LED 4 n.a HVC Error Interrupt V208
board signal name valid at description LEDs
D702 n.a XGR FPGA out LED 0lim_1: Lim regulator
FIL_1 active
LED_0
D702 n.a XGR FPGA out LED 1 20peak_1: Peak regu-
lator FIL_1 active
LED_1
D702 n.a XGR FPGA out LED 2 20STOP_FIL/
STOP_RAC.
LED_2
D702 n.a XGR FPGA out LED 3 20RAC_State_0. LED_3
D702 n.a XGR FPGA out LED 4 20RAC_State_1 LED_4
D702 n.a XGR FPGA out LED 5 20HALL_A LED_5
D702 n.a XGR FPGA out LED 6 20HALL_B LED_6
D702 n.a XGR FPGA out LED 7 20FIL_Error_Int /
RAC_Error_Int
LED_7
board signal name valid at description LEDs
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D703 XG board
Tab. 27 D703 main board
D704 dongle board
Tab. 28 D704 dongle board
D790 PDC board
Fig. 28: D790 signal LEDs
Item signal name valid at description LEDs
D703 LinkErr XGS/XGR Link Error LED[5]
D703 LightErr XGS/XGR Light Error LED[4]
D703 CfgErr XGS/XGR Config Error (FPGA not programmed) LED[3]
D703 DefCfg XGR xray_and_not_door (XGR) LED[2]
D703 RunCfg XGS door closed (XGS) LED[1]
D703 Prg XGR door closed (XGR via Fastlink) LED[0]
D703 LED 1 XGS XGS_off (XGS indication when starting
inverter)
LED[6]
D703 LED 2 XGS/XGR LifeCycle (flashes if FPGA is loaded) LED[7]
board signal name valid at description LEDs
D704 VCC XGS/XGR Power supply 5 V V1
D704 P_15V XGS/XGR Power supply 15 V V2
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Tab. 29 D790 PDC board LEDs
board signal name valid at description LEDs
D790 P_24V_SNT XGS P_24V from switched power supply
(only used for relays, feedback, and
fans)
V1
D790 VCC_SNT XGS VCC (5 V) from switched power supply V2
D790 VCC3.3 XGS FPGA IO voltage (3.3 V) V3
D790 LED morse XGS FPGA Lifecycle LED (if LED flashes ->
FPGA is loaded and is functioning)
V4
D790 P_15V_SNT XGS P_15V from switched power supply V5
D790 VCC_INT XGS FPGA core voltage (1.5 V) V6
D790 N_15V_SNT XGS N_15V from switched power supply V7
D790 P_15V_SNT
_AUX
XGS P_15V from switched power supply for
inverter und fans.
V8
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Fig. 29: D790 PDC board signal LEDs
Tab. 30 D790 PDC board LEDs
board signal name valid at description LEDs
D790 Main_Sw XGS PDC Main Switch Breaker Signal V105
D790 Cooling_CB XGS Cooling Unit Breaker Signal V117
D790 XGS XGS XGS Breaker Signal V116
D790 PHS_CB XGS PHS Circuit Breaker Signal V138
D790 Gan_Stat XGS Gantry Stationary Breaker Signal V144
D790 Gan_Rot XGS Gantry Rotating Breaker Signal V143
D790 UPS XGS UPS Breaker Signal V157
D790 Insul_Power XGS Insulation Power Breaker Signal V158
54 XRS
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Tab. 31 D790 PDC board LEDs
board signal name valid at description LEDs
D790 Cooling XGS Cooling Unit Signal V106
D790 PHS XGS PHS Signal
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V118
D790 L2_Perm_Ga
ntry
XGS L2 Gantry Signal
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V119
D790 Charg_XGR XGS Charging XGR Signal
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V139
D790 PWR_XGR XGS Power XGR Signal
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V145
D790 IRS XGS IRS Signal
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V146
D790 ICS_Ether XGS ICS Signal
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V160
D790 Charg_XGS XGS Charging XGS Signal
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V159
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Tab. 32 D790 PDC board LEDs
board signal name valid at description LEDs
D790 PWR_XGS XGS Power XGS
LED off -> trigger and feedback off; LED
on -> trigger and feedback on; LED
flashing -> trigger and feedback differ-
ent
V107
D790 Temp_Trans XGS Temp Transformer Signal V120
D790 Power_CTRL XGS Power Control Signal V121
D790 Diff_Sw XGS Diff Switch Signal V140
D790 Volt_Prot XGS Voltage Protection Signal V147
D790 Current Loop XGS Current Loop Signal V148
D790 Door XGS Door Switch Signal
LED On: Door open (in PDC_B always
on)
V162
D790 Fan Mode XGS Fan Mode
LED On: low noise mode (15 V)
V161
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3- 3DMS
General 0
Safety 0
WARNING
[ hz_serdoc_F13G01U12M03 ]
Avoid accident and injury or damage to parts.
Risk of accident and injury!
Read and observe the safety information contained in
the General section of this document and/or the
Product specific safety notes.
NOTE Follow ESD guidelines when handling the DMS.

Notes 0
There are 2 Types of DMS:
TACH- DMS and AMS DMS. Please check SPC for partnumbers, some spare parts are
specific for one or the other type.
Most noticeable are the colours of the handles of the modules: TACH modules have a grey
handle, AMS modules have a pink handle.
1. Before starting troubleshooting, be sure you troubleshoot the right area.
- To distinguish between the DMSs and IRS, use the Datalink Test and check the data
path first
- To distinguish between DMS A and DMS B, run the DMS tests and check if the
errors are related to DMS A or DMS B.
- To distinguish between DMS A and DMS B, especially if image quality problems
appear in Dual source modes, it is useful to have a 30 cm water phantom (Service
Tool, also used for IEC Acceptance).
- To distinguish between module and backplane, it is possible to cross the module
cable at the backplane.
If the error moves when crossing the module cables at the backplane, the problem is
related to the module or module cable.
- To distinguish between module and module cable, it is possible to swap the whole
module cable with a neighboring one.
If the error moves when swapping the whole cable, the problem is related to the mod-
ule cable.
NOTE A second peak may appear in the displayed plot with module
cables crossed or swapped. This is normal if no new calibra-
tion (e.g. a new Checkup or Setup/Calibration) has been per-
formed prior to starting a new scan.

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2. If possible, use the test modes with rotation for troubleshooting especially in case of
noise problems.
NOTE Use rotation modes with the collimations shown below and
close all DMS covers before starting rotation.

The two most useful slice combinations for troubleshooting are:
- 32 x 0.6 mm
- 24 x 1.2 mm
Definitions and abbreviations 0
n.a.
Prerequisites 0
1. Check (Environmental Conditions / p. 96) (especially in case of weak rings)
2. Check for objects in the scan field e.g. contrast agent, labels,...
3. Try to reproduce an image the customer has complained about using the same param-
eters
4. Use (ROI/Ring / p. 69) and note the positions as a reference for the position expected
to contain the defect (two positions are possible).
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TSG Image Quality 3.1
This chapter provides a basic overview of different types of image quality problems and a
useful way for starting troubleshooting.
General 0
NOTE Important! There is almost no cooling of the DMS electronics
if the metal DMS cover is removed. If the DMS plastic cover
remains installed, there is a risk of overheating. Always
switch the gantry off completely prior to opening and work-
ing at the DMS, to prevent damaging parts.

NOTE Most of the image quality problems are related to defective
channels within a detector module. That is why troubleshoot-
ing should start with defective channel detection. This chap-
ter is sorted for different types of image quality problems and
should guide you. The DMS tests are described later in this
chapter.

Possible reasons for ring and band (mostly 4, 8, or 16 channels) artifacts are:
Defective detector element
Defective detector cable
Defective backplane
Insufficient calibration (e.g. contrast agent at plexiglas ring)
Insufficient tune-up tables
Problem with balancing (reconstruction)
Insufficient environmental conditions
Defective IRS
Bands covering 16 channels might be caused by the incorrect Z-position of one mod-
ule. Run Z-position check of module.
NOTE Problems related to a single slice appear as permanent rings
in sequence modes, and as partial rings in spiral scans.

Possible reasons for streak artifacts are:
Defective detector module
Patched channels
Alignment adjustment
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Tube arcing
Possible reasons for other artifacts, e.g. pattern in image, inhomogeneous areas
are:
The tube
The tube-side collimator
UHR comb (not supported by VA10)
The tube cooling system
The DMS power supply
NOTE If the DMS covers and parts have to be removed during trou-
bleshooting, follow the instructions in the Replacement of
Parts section for detailed informations how to remove and
install DMS parts. Cooling is reduced when the DMS covers
are removed. Never start gantry rotation with the DMS covers
removed. Close the DMS covers before switching on the gan-
try and starting the tests.

TSG strong rings 0
In most cases we suspect that the detector module is defective.
Strong bands (4, 8, or 16 channels) may also result from a defective backplane or DAS
Controller.
NOTE Offset/noise values of an entire backplane that are out of tol-
erance indicate a defective DAS Controller in most cases.

Tests which typically show problems in case of strong rings are:
Offset value
Signal value
Sinogram
Start troubleshooting as follows:
Tab. 33 TSG
Step Action
1 Use (ROI/Ring / p. 69) to determine the area of the defect in the customer
image
2 Check for entries of defective channels in Reports. Refer to section defective
channel detection.
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TSG sporadic strong rings 0
Ask the customer to perform a Checkup in case of problems.
Start troubleshooting as follows:
3 Compare the entries in Reports to the channels you found with ROI/Ring.
a) if entries are related to the customer image -> patch out the channel
manually. Refer to section defective channel detection.
b) If no channel is related to the customer image, -> continue with step 4.
4 Run (Defective channel detection / p. 70) in the Tune up platform.
a) if problem is solved -> Run Quality check (Quality Constancy).
b) if not o.k., e.g., too many bad channels found, -> continue with step 5.
5 Run (Guided tour for image quality / p. 73).
a) If there are errors found in one or more tests, -> continue with step 6.
b) If there are no errors found, run (Sinogram / p. 80) for additional informa-
tion.
6 If only one channel is found to be defective, -> patch out the channel man-
ually and check Reports whether the defect has remained in the sys-
tem.
7 If neighboring channels, channels in detector centers, or channels which
cannot be patched out are defective -> continue with step 8.
8 Cross the module cable on backplane with the neighboring module
cable to distinguish between the module and the backplane.
Close all DMS covers.
Repeat the tests which showed errors before and check if the error moves.
a) If error still in initial position -> replace the backplane.
b) If error moves to neighboring slot -> module or module cable defec-
tive, continue with step 9.
9 Swap the complete module cable with the neighboring module cable to dis-
tinguish between the module and the module cable.
Close all DMS covers.
Repeat the tests which showed errors before and check if the error moves.
a) If error still in initial position -> replace the module.
b) If error moves to neighboring slot -> replace the module cable.
10 Additionally, check the power path.
Especially if the errors are related to an entire backplane, -> check the
power supply of the DMS. Refer to (TSG DMS Power path / p. 88)
Step Action
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Tab. 34 TSG
Step Action
1 Ask the customer to save the image in case of problems.
a) The image is important for further evaluations with ROI /Ring.
2 Ask the customer to perform a Checkup in case of problems.
a) This particular (automatically generated) checkup table can be used for
further defective channel evaluations.
3 Use (ROI/Ring / p. 69) to determine the area of the defect in the customer
image.
4 Check for entries of sporadic channels in Reports. Refer to section defective
channel detection.
5 Compare the entries in Reports to the channels you found with ROI/Ring.
a) If sporadic entries are related to the customer image -> patch out the
channel manually. Refer to section defective channel detection.
b) If no channel is related to the customer image, -> continue with step 6.
6 Run (Defective channel detection / p. 70) in the Tune up platform.
a) if problem is solved, -> Run Quality check (Quality Constancy).
b) If not o.k., e.g. too many defective channels found, -> continue with step
7.
7 Run (Guided tour for image quality / p. 73).
a) If there are errors found in one or more tests, -> continue with step 8.
b) If no errors are found, -> continue with step 9.
8 If one channel is indicated as defective, -> patch out the channel manu-
ally.
9 Use Reports and check for irregularities within the tests, especially in the
area of the defect in the customer image.
If irregularities are present, cross module cable on backplane with neighbor-
ing module cable.
Close all DMS covers.
Repeat the tests which showed irregularities before.
a) Check reports again. If irregularities moved for 16 channels, -> replace
the module including the module cable.
b) If no difference is visible, swap back the cable and close all DMS covers.
c) Run a Checkup and check Reports for defective channels again.
10 Contact HSC for further steps.
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TSG weak rings 0
A ring is visible in homogeneous areas such as the cerebrum, if the difference compared
to the neighboring channel is about 1 ppm.
In most cases we expect the stability of the element affected to be insufficient.
Tests which typically show problems in case of weak rings:
BasCal stability
Signal linearity
Start troubleshooting as follows:
Tab. 35 TSG
Step Action
1 Check (Environmental Conditions / p. 96)
2 Ensure that DMS was powered on overnight.
3 Check that the Tune-up was performed correctly (use Report function).
4 Use (ROI/Ring / p. 69)to find out the area of the defect in the customer
image
5 Check for entries of sporadic channels in Reports. Refer to section defective
channel detection.
6 Compare the entries in Reports to the channels you found with ROI/Ring.
a) If entries are related to the customer image, -> patch out the channel
manually. Refer to section defective channel detection.
b) If no channel is related to the customer image, -> continue with step 7.
7 Run (Guided tour for image quality / p. 73) and (Popcorn noise / p. 77) test.
a) Compare test outputs to channels you found in the customer image with
the ROI/Ring function.
b) If only one channel is defective, -> patch out the channel manually.
c) If neighboring channels, channels in detector centers, or channels which
cannot be patched out are defective, -> continue with step 8.
8 Cross module cable on backplane with neighboring module cable.
Close all DMS covers.
Repeat the tests which showed errors before and check if errors move.
a) If error still in initial position -> swap back cable and continue with step
9.
b) If error moves to neighboring slot, -> module or module cable unsta-
ble/defective, continue with step 9 and step 10 prior to replacing the
module.
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TSG sporadic weak rings 0
In case of sporadic weak rings, perform TSG weak rings first.
Additionally, start troubleshooting as follows:
Tab. 36 TSG
TSG rings in outer slices only 0
Rings visible in the outermost slices only might occur in case of collimation problems.
Start troubleshooting as follows:
9 Check the Power path. Refer to (TSG DMS Power path / p. 88)
a) If power path and DMS Power supply are o.k., -> continue with step 10.
10 Perform Guided Table Generation in Tune up platform.
Note: Table Generations for DMS A and DMS B are performed. (approx. 2
hours)
a) If still not o.k. -> contact HSC for further steps.
Step Action
Step Action
1 Ask the customer to save the image in case of problems.
a) The image is important for further evaluations.
2 Ask the customer to perform a checkup in case of problems.
a) This particular checkup table can be used for further basecal evaluations.
3 Use (ROI/Ring / p. 69) to determine the area of the defect in the customer
image.
4 Perform (BasCal Stability / p. 75). A difference between a satisfactory and
unsatisfactory Basecal table will show the problem.
a) If only one channel is noted, -> patch out the channel manually.
b) If neighboring channels, channels in detector centers, or channels which
cannot be patched out are noted -> replace the corresponding mod-
ule.
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Tab. 37 High voltage TSG
TSG Streak artifacts 0
1. Intermittent streaks tangential to a circle might be caused by a defective module
Start troubleshooting as follows:
Tab. 38 TSG
2. Streaks tangential to a circle might be caused by too many patched channels.
Start troubleshooting as follows:
Step Action
1 Run (Defective channel detection / p. 70) in the Tune up platform.
a) If more channels or a entire row of channels are out of tolerance, -> con-
tinue with step 2.
b) If only one channel is defective, -> continue with step 5.
2 Run (Module Z-Alignment / p. 83).
a) If out of tolerance, check the mechanical positioning of the module. Refer
to the replacement of parts section for instructions.
b) If in tolerance, -> continue with step 3.
Additionally run modes with 24 x 1.2 mm and 32 x 0.6 mm to check if the
error occurs at the same physical slice position.
3 Run Z-Adjust in the Tune up platform.
a) If out of tolerance, troubleshoot the tube collimator.
b) If in tolerance, repeat defective channel detection. Additionallym con-
tinue with step 4.
4 Check slice thickness to ensure Constancy.
a) Run Quality Constancy, check results for slice measurement.
5 Run TSG strong rings
Step Action
1 Run (Defective channel detection / p. 70) in the Tune up platform.
a) If no channel is found to be defective, -> continue with step 2.
b) If defective channels are detected, -> continue with step 3.
2 Run (Popcorn noise / p. 77) test to isolate the defective channel.
3 Run TSG strong rings
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Tab. 39 TSG
3. Fine streak artifacts not correlated tangentially to any circle might be caused by incor-
rect alignment.
Start troubleshooting as follows:
Tab. 40 TSG
4. streak artifacts not correlated to any object might also be caused by tube arcing.
Start troubleshooting as follows:
Tube arcing
Check the tube history for this paticular scan to see if tube arcing was detected.
Getter tube
TSG Dual Source problems 0
Notes:
Step Action
1 Run (Defective channel detection / p. 70) in the Tune up platform.
2 Check if there are adjacent patched channels and continue with step 3.
3 Check Reports for defective channel detection.
a) If -> change is written in Reports, replace the corresponding module.
b) If -> change is not written in Reports, -> continue with step 4.
4 Run TSG strong rings
Step Action
1 Run (MTF test / p. 78) and check for tolerances.
a) If in tolerance, -> continue with step 2 and step 4.
b) If slightly out of tolerance, -> continue with step 2.
c) If results not plausible, go directly to step 3.
d) If only UHR modes (not supported by VA10) are out of tolerance, -> con-
tinue with step 4.
2 Run (Focus Alignment Check / p. 82) in the Tune up platform.
a) Continue with Focus Alignment in the Tune up platform.
Note: Continue with Focus Alignment as well if the Focus Alignment
check is in tolerance. If Focus Alignment fails, -> continue with step 3.
3 Troubleshoot tube collimator (PSD) and Focus deflection.
4 Run comb ali (UHR is not supported by VA10).
5 Run TSG weak rings.
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Image quality problems in dual source modes appear most often as a band in the area
where the scan field of the DMS B is extended by the outer channels of DMS A. In dual
source modes the inner 26 cm of the scan field are measured by both DMSs, the outer
area of the scan field (outside 26 cm) is measured by DMS A only. Measure the HU in
the area of the band. Especially in case of a high absorption (obese patients), a high dif-
ference in HU can be measured in the inner and outer area of the scan field.
NOTE For troubleshooting dual source problems, it is very helpful
to have a 30 cm water phantom as used for the IEC Accep-
tance.

Start troubleshooting as follows:


Tab. 41 TSG
Step Action
1 Check if the problem is caused by one of the DMSs, or if the problem
appears only in dual source modes.
a) Run single source modes (B-modes) in the Rot mode platform and use
a 20 cm water phantom. If the images are free of artifacts, -> DMS B is
ok. If the images show artifacts, troubleshoot the DMS B first. Refer to
the corresponding TSG in this document.
b) Run single source modes (A-modes) in the Rot mode platform and use
a 30 cm water phantom. If the images are free of artifacts, -> DMS A is
ok. If the images show artifacts, troubleshoot the DMS A first. Refer to
the corresponding TSG in this document.
c) Run dual source modes (A/B-modes) in the Rot mode platform and use
a 30 cm water phantom. If artifacts appear in the area where DMS A adds
DMS B data (at 26 cm scan field), -> the problem is related to dual
source modes only. Continue with step 2.
2 Check if the problem is caused by incorrect scatter radiation correction.
a) Run a dual source mode (A/B-modes) in the Rot mode platform with
Cross Scat selected (use a 30 cm water phantom).
b) Run a dual source mode (A/B-modes) in the Rot mode platform with
Cross Scat deselected (use a 30 cm water phantom).
With Cross Scat selected, the critical area (at approx. 26 cm) must look
more homogeneous. If no difference is visible, the correction is wrong
or not working. -> Continue with step 3.
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TSG Spatial Resolution (bad MTF results) 0
Start troubleshooting as follows:
Tab. 42 TSG
3 Run quality constancy and check homogeneity.
a) If homogeneity is out of tolerance -> Run Water Scaling for the corre-
sponding DMS (A or B).
4 Perform Guided Table Generations in the Tune up platform. Call HSC for
further advice.
Note: Table Generations for DMS A and DMS B are performed. (approx. 2
hours)
a) If still not o.k. -> contact HSC for further steps.
Step Action
Step Action
1 Run (MTF test / p. 78) and check for tolerances.
a) If slightly out of tolerance, -> continue with step 2.
b) If results not plausible, continue directly with step 3.
c) If only UHR modes (not supported by VA10) are out of tolerance, -> con-
tinue with step 4.
2 Run Foc. Align. check in the Tune up Platform.
a) Continue with Focus Alignment in the Tune up Platform.
Note: Repeat Focus Alignment as well if the Focus Alignment check is in
tolerance. If focus alignment fails, -> continue with step 3.
3 Troubleshoot the tube including the tube collimator and the regulation circuit.
4 Run Comb Ali in Tune up platform (UHR not supported by VA10).
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TSG other artifacts 0
Pattern across the entire image
Perform tests or test images with and without X-ray to find out if the problem is related to
radiation. Additionally, run (Guided tour for image quality / p. 73).
If the problem is related to radiation:
- Check (replace) tube
- Check (replace) tube collimator
If the problem is not related to radiation:
- Check the DMS power supply
- Check the modules at slots 1 and 42 in DMS A (air slice normalization)
Inhomogeneous areas
To identify the source of the problem, evaluate the BaseCal values (contact CS HSC).
The reasons for inhomogeneous areas in the image (with radiation) are mainly:
Defective BaseCal tables (visible mainly in the cerebrum sequence):
If calibration was performed with an absorber (contrast media) in the scan field:
The artifact is stable (in the same image area) in all images.
Check the Reports for entries.
(Options > Service > Local Service > Reports )
Clean the plexiglas ring and check for other absorbers in the scan field.
Repeat calibration.
Inhomogeneous slices
If the mean value (of the same image area) differs from slice to slice :
Check the modules of slots 1 and 42 in DMS A (air slice normalization)
NOTE The task of air slice normalization is to equalize all slices.
Some of the channels of the modules in the first and last slot
(1 and 42 in DMS A) are used to calculate a mean value for
each slice. All slices are now compared and equalized.

Poor image quality due to wrong scan parameter or usage
There are also non-technical reasons for certain types of image quality problems.
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Windmill artifact
If you browse through a stack of images, the image contains an artifact that moves like
a windmill. It is especially visible at the edges of bones.
Windmill artifacts occur due to undersampling or interpolation.
Compare the pitch used with the Siemens default values.
Check if the reconstructed slice width is 1.25 times the collimated slice width.
Involve Applications in troubleshooting
Artifacts due to patient positioning or use of positioning aids. (mainly streaks)
Head:
Check to see if the correct head holder was being used.
Body:
When using the CT-slicker, bend the edges down and glue them to the table
Tests for Image Quality 0
This chapter provides a list of all software tools available for handling DMS problems.
ROI/Ring
Scope
The ROI function (region of interest) is used to calculate the mean value and the stan-
dard deviation of a user-defined area.
The Ring function shows the correlation of a position in an image to 2 possible chan-
nels in the DMS that have been involved in creating data at that position.
How to find
Options > Service > Local Service > Test Tools > ROI/Ring
How to use
1. Select the desired order for sorting the images in the list box by activating the corre-
sponding radio button. (You may have to wait.)
2. Mark the image of your choice in the list box. Select the image by double clicking or use
the Load Loid Button.
The image will be displayed
The Button Switch to File Chooser enables loading of images from different locations.
3. Select the radio button Ring
4. Use the left mouse button to move the ring to the desired position.
Use the center mouse button for windowing.
Read out the 2 possible channels (channel1, channel2) causing the problem.
Use this information as the basis for additional troubleshooting.
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Defective channel detection
The software automatically detects bad channels.
The center of DMS A and the first and last slot (used for air slice normalization) have to be
without defective channels. In all other slots a certain amount of defects is allowed.
1. Check for allowed defects under Reports
NOTE If you find =>change within the Reports, the defect cannot
remain in the system and the broken part has to be replaced.
Test DMS to find out if the module is really broken.

Using the Report function:
Options > Service > Local Service > Reports > Tune Up > Table Generations
- Def Chan. Cust.
Shows status of last defective channel detection during checkup.
- Def. Channels
Shows status of last defective channel detection during tune-up.
- Options > Service > Local Service > Reports > Def. Chann. History.
A history of all channels that have been patched or unpatched is shown.
- check affected modules. =>change : indicates that the corresponding module has
to be exchanged.
- If a sporadic defect within the reports corresponds to the customer image, patch out
the channel manually. Refer to editing the correction tables.
- Check the affected modules again after patching to determine whether the module
is allowed to remain in the system. (=>change : indicates that the channel/channels
cannot be patched out and the corresponding module has to be exchanged.)
- If no defect corresponds to the customer image, run automatic defective channel
detection in the Tune-up Platform. Refer to Defective channel detection in tune up
platform (item 3)
2. Performing Defective Channel Detection in the Tune-up Platform
- Select Local Service > TuneUp > Expert Mode > Defective Channels.
- Remove all absorbers.
- Select (DMS A/DMS B or both) under Select Scan Mode.
- Click Auto.
To repeat automatic detection in case of unstable / implausible results, repeat the
procedure with the auto button.
- You will be asked to accept the current calibration.
- Click Save.
The IRS tables are transfered to the IRS.
If you click Cancel, no modifications to the tune-up and IRS tables will be stored.
- Check Reports to determine whether a defect has been found and sucessfully
pached out.
- The program is not sensitive enough to detect all kinds of defects. If a defect is not
found during the procedure, the DMS tests are necessary.
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NOTE If a defect was found and sucessfully patched out during the
procedure, the images must be free of artifacts now.

3. Editing the correction tables
- Select Local Service > TuneUp > Expert Mode > Defective Channels.
- Click the button for the corresponding DMS. (A or B)
- Click the button for the desired detector slot (1- 42 for DMS A) or (1 to 22 for DMS B).
Hint: A segment containing unsatisfactory elements is marked in red.
- After a while, the user interface will show the corresponding channel / slice matrix.
Now select the desired channel and slice. Select the element with the left mouse
and click it. The color will change from green to red.
Left-click to remove an unsatisfactory channel entry. The color will change from
red to green.
- Click save after modifications.
- Continue, if necessary, with Correction Tables > TuneUp > 24x1200.
- Click save after modifications.
- For additional information regarding defective channel detection, refer to (Hints for
defective channel detection / p. 97).
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Common for all tests which provide a plot function
Fig. 30: Example of Relative Signal Value DMS A in error condition
Common for all tests which provide a plot function for the results:
- The button Show Plot shows the graphical output of the table.
Select all slices via Show All, none via Hide All, or a single slice via the list box.
Zoom in (or out via Survey) using the left mouse button. Mark the area of interest
while holding down the left button. Then press Zoom In .
Position the cursor at the desired location and wait for the display of:
- channel
- slice
- value at that position
The button Statistic displays the following for all slices: Minimum, Maximum, Mean,
and StdDev.
The min. and max. values are shown only if the checkbox Y-Auto Scale is not
marked.
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- The button Extract to file is used to store the result of the test to
c:\Somaris\ service\extract\DmsTestExtract.txt
Hint: If you want to store more than one file, you have to manually change the file
name.
- The display of the tolerances in the plot may be switched on or off using the
checkbox for Tolerance
Tolerances are available for all test results.
NOTE The Tolerance limits are indicated by red lines in the plot.

As a result, test result pages display the following at the top of each page: OK for tests
passed or Not OK for tests failed.
In case of values out of tolerance, the slice and channel are output.
Click the channel number and read out: Channel xxx and Slot xx.
Guided tour for image quality
Scope
The guided tour is an automatic sequence containing most of the DMS Tests available
at the system.
How to find
Options > Service > Local Service > Test Tools > Image Quality
How to use
1. Press Go
NOTE Offset value starts automatically after pressing the Go But-
ton.

2. Wait for Press START key to appear and then press the Start button.
3. Wait for the results.
- Check if the test results match with the artifact which you localized before with
Roi/Ring.
Return to TSG Image quality.
Offset value
Scope
This test is used to check the mean values and noise without X-ray.
How to find (if not using the guided tour)
Options > Service > Local Service > Test Tools > DMS > Offset Value
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How to use
1. Select the desired mode (DMS A/DMS B or both).
2. Press Go
3. Wait for the result
Replace modules that exceed the threshhold
4. Description of the result page
The results of the test are shown in two tables:
- Offset value
- Offset noise
Both tables show Slice, Minimum, Maximum and Test Result.
Use the Show Plot button to display the plots.
Signal value
Scope
This test is used to check the mean values and noise with X-ray.
Different collimations are used.
How to find (if not using the guided tour)
Options > Service > Local Service > Test Tools > DMS > Signal Value
How to use
1. Select DMS A/DMS B or both in the platform.
2. Wait for Press START key to appear and then press the Start button.
3. Description of the result page
The results of the test are shown in three tables:
- first table: Relative Signal Value
The result shows the averaged signal of the channels in relation to the neighborhood.
This table shows Slice, Minimum, Maximum, and Test Result.
- second table: Relative Standard Deviation
This table shows Slice, Minimum, Maximum, and Test Result.
In addition, the monitor value is shown.
- third table: Absolute Signal Value
This table shows Slice, Minimum, Maximum, and Test Result.
In addition, the monitor value is shown.
Common for all tables is:
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- The button Show Plot graphically displays the table.
Its possible to select all slices via Show All, none via Hide All, or a single slice via a
checkbox. Its also possible to Zoom In (or out via Survey) by using the left mouse
button. Mark the area of interest while holding down the left button
The button Statistic displays the following for all slices: Minimum, Maximum, Mean,
and StdDev.
The check box Y-AutoScale allows automatic scaling of the Y-axis.
- For values out of tolerance, slice and channel are output.
Click the channel number and read out: Channel xxx and Slot xx.
- The button Extract to file is used to store the result of the test to disk.
BasCal Stability
Scope
The main function of the BaseCal stability test is to subtract the last two BaseCals of
one given mode in order to find unstable channels.
The structure of the BaseCal names is:
basecal_slice_ tube voltage_ scantime_ focus size_algorithmn_organ_focus type.
They are stored in c:\Somaris\service\datastore\icstables
How to find (if not using the guided tour)
Options > Service > Local Service > Test Tools > Sys. Test > BasCal Stability
How to use
1. Select DMS A/DMS B or both in the platform
2. Use the BaseCal corresponding to the mode the customer is complaining about.
3. Press Go
The result page is shown.
Before exchanging modules, compare the result with the results of ROI/Ring to
verify whether the customers image problem has been located.
4. Activate Show Plot
Evaluate the plot
In addition to the standard functions, you can define the Segments which should
be shown.
Hint: A BaseCal is referred to as a 360 degree rotation and is divided into 10
angular segments.
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Signal linearity
Scope
This test performs two scans with different tube currents (100mA and 300 mA).
Subtracting the mean values of these scans shows the deviation caused by the signal
non-linearity.
In addition, you may use phantoms in the scan field to check the low signal linearity.
How to find (if not using the guided tour)
Options > Service > Local Service > Test Tools > DMS > Signal Lin.
How to use
1. Wait for the Press START key to appear and press the Start button
The test result page is displayed.
In case channels are out of tolerance, change the corresponding module.
2. Press Show Plot
The plot is displayed
Assignment test
Scope
The assignment test is an internal addressing test of the DAS Controller.
How to find (if not using the guided tour)
Options > Service > Local Service > Test Tools > DMS > Assignment
How to use
1. Select DMS A/DMS B or both in the platform
2. Wait for the Press START key to appear and then press the Start button
Wait for the result page
3. Activate Show Plot
A continuous staircase from upper left to lower right should be visible for all slices.
Hint: In addition to the standard function, you can define:
- Segments (frames)
and
- FFS 1, 2 or all
4. Interpretation of the result
The possibly defective part may be:
- defective detector module
- defective backplane
- defective DAS Controller
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X-ray Path
Scope
This test involves finding any contamination in the X-ray path.
A scan is performed and the 2 focal spots are subtracted.
Depending on the position of an object in the X-ray path, the plot looks different.
- If the object is near the detector, the contamination covers only a few channels.
(Contamination through contrast agent)
A peak at one channel is most likely a damaged detector collimator
- If the object is near the tube (or tube collimator), the plot will cover a lot of channels
and the deviation in the plot looks weak.
How to find (if not using the guided tour)
Options > Service > Local Service > Test Tools > Sys. Test > X-ray Path
How to use
1. Select DMS A/DMS B or both in the platform
2. Wait for the Press START key to appear and then press the Start button.
The test result page is displayed.
If channels are out of tolerance, contact CS HSC for further advice.
3. Press Show Plot to see the plot
Capture the plot and supply it to CS HSC for additional evaluation.
Popcorn noise
Scope
The principle of the popcorn noise test (spike test) is to monitor a number of offset
scans to find unstable channels. As a result, ppm thresholds are defined for the values.
If these thresholds are exceeded several times (e.g. max. number of spikes), the test
identifies the corresponding channels.
It is difficult to find suitable tolerances for this test.
In general, this test should be used to find sporadic problems.
(For instance, to find the worst channel.)
How to find
Options > Service > Local Service > Test Tools > DMS > Popcorn Noise
How to use
1. Select System A or System B in the platform.
2. Select "max. number of spikes".
3. Select "lower threshold" (use default values first).
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4. Select "upper threshold" (use default values first).
5. Select "number of measurements".
6. Select "test with or without rotation".
Start troubleshooting with rotation
7. Press Go
Check results to find channels that lie outside the threshold.
Lower the value for the upper threshold from 100 to 50, 30, and 20 to get the worst
channel output.
MTF test
Scope
The MTF (Modulation Transfer Function) shows the spatial resolution at high contrast.
For this purpose, a 0.22 mm tungsten wire phantom is used.
How to find
Options > Service > Local Service > Test Tools > Sys. Tests > MTF-Test
How to use
Follow the program output.
If a value is out of tolerance, it is indicated by a > sign.
Offset image
Scope
The offset image is calculated from an offset-corrected raw image added to a synthetic
disk. The raw image is acquired without radiation.
As a result, the artifacts visible in the offset images are not related to the X-ray or the
UFC of the detector. Instead they are primarily related to the electronics of the integra-
tor section.
NOTE The offset images may have ring artefacts. Therefore the off-
set images cannot be used for evaluation or decision to
replace DMS parts.

How to find
Options > Service > Local Service > Test Tools > DMS > Offset Image
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How to use
1. Select Set System A or Set System B
2. Select the radio button for rotation on or off.
Start testing with rotation.
3. Select a scan time.
Start with the scan time the customer is complaining about.
4. Press Go and wait for the result
The offset images are calculated.
Images have to be without rings, bands, or streaks.
Check images with window 550 and center 0.
In case of problems:
Continue with the Offset value.
5. Select radio button images are correct" (or not correct).
6. Interpretation of the results:
The images must show a homogeneous noise structure and must be without:
- Rings or partial rings
- Streaks
- Any other visible structures.
NOTE The offset images will be stored under Service patient. The
offset measurement will be aborted in case of an active
patient.

Spectral linearity
Scope
This test performs two scans with different tube voltages (120 kV and 140 kV).
Subtracting the mean values of these scans shows the deviation caused by the spec-
tral non-linearity.
The result of this test shoud be used only in addition to other tests to confirm a chan-
nel as satisfactory or unsatisfactory.
This test is normally used in the factory only.
How to find
Options > Service > Local Service > Test Tools > DMS > Spectral Lin.
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How to use
1. Select DMS A/DMS B or both in the platform
2. Wait for the Press START key to appear and then press the Start button.
The test result page is displayed.
If there are channels out of tolerance, call CS HSC.
3. Press Show Plot
The plot is displayed.
Sinogram
Scope
The output of the sinogram is an image showing all channels at the X-axis as well as all
frames (projections) at the Y-axis.
Raw data sets of air scans and of scans made with a homogeneous absorber can be
evaluated.
NOTE If rotstatic.raw should be evaluated, ensure that Transfer
Raw Data was selected in the Rot/Static Platform. Other-
wise, the rotstatic.raw file is not available in the Sinogram
platform.

The sinogram is a useful tool for locating weak rings
How to find
Options > Service > Local Service > Test Tools > Sinogram
How to use
1. Mark a file in the list box Raw Data Files.
2. Mark or unmark the checkboxes for Convolve with Kernel and Median filtering .
Start with the marked checkbox for Convolve with Kernel.
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3. Press Go
The plot is displayed and you can select the slice via the select box.
Using the left mouse, mark a position to display the corresponding frame and
channel.
The mean value and standard deviation of a marked area are shown, if you use
the left mouse button to mark the desired area.
Fig. 31: Example of sinogram result for DMS A
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4. Interpretation of results:
- A vertical line shows up in all frames if a channel is defective.
- A vertical dotted line shows up if a channel is defective but not throughout all frames.
- A horizontal line shows up if a frame is defective (projection).
- A dot shows up if a channel is defective in one frame.
- A sine wave shows up if a stationary absorber is located in the scan field.
(Absorber is not moving with DMS)
Tube Collim. Check
Scope
This test checks the correct opening width and Z-position of the tube collimators. IRS
tables are used, which have been generated during air calibration. No scans are per-
formed during this check.
How to find
Options > Service > Local Service > Tuneup > Expert Mode > Tube Collim. Check
How to use
1. Press Go
2. Wait until the message Tube collimator Check completed appears.
If the result is out of tolerance
Perform a tune-up. Follow the guided tour for Tube Collimator
Troubleshoot the tube collimator and the regulation circuit (UMAR).
Focus Alignment Check
Scope
This test uses the ball phantom to check if the electromagnetic focus deflection (flying
focal spot) in PHI and in Z-position is working properly.
How to find
Options > Service > Local Service > Tuneup > Expert Mode > Foc.Align.check
How to use
1. Select System A / System B or both in the platform.
2. Press Go
3. Select and insert phantom.
4. Press Go
5. Wait for the Press START key to appear and then press the Start button.
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6. Wait for the results.
If the result is out of tolerance
Repeat the test to find out if the result is failing constantly.
Perform Z-Adjust and Focus Alignment and repeat the test.
Run guided tour for X-Ray Tube Tune-up.
Exchange X-Ray Tube
Note: Contact CS HSC before ordering the tube.
If the result is not plausible
Check if Focus Alignment was performed after the Tube replacement.
Troubleshoot the tube collimator and focus deflection.
Module Z-Alignment
Scope
It is possible to position the modules at the incorrect position during replacement. An
automatic module position check is implemented in the guided tours. Follow the soft-
ware instruction in this case.
The Z alignment of the module is tested by evaluating 2 air scans with different tube col-
limator positions.
How to find
Options>Service>Local Service>Test Tools>DMS>Module Z-Align
How to use
1. Select DMS A/DMS B or both in the platform
2. Press Go
3. Wait for Press START key to appear and then press the Start button.
The test result page is displayed.
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4. Press Show Plot
The following plot shows well aligned modules.
Fig. 32: Module Z-alignment
5. Check if there is a drop of 16 channels (use the Zoom function), especially at the posi-
tion where you performed repairs.
If yes, loosen the module exchanged previously and press it toward the rotating plane
while you are fixing the situation. Repeat the test.
Analyze
Scope
Analyze is a versatile tool, used to evaluate raw data as well as header data.
The following functions are useful for field services:
- Integration time
- Dose monitor
- DMS Temperatures
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- Raw Data Frequency Analysis
How to find
Options > Service > Local Service > Test Tools > Analyze
How to use
Using the macros under Special
1. Select the radio button ICS-RawData
2. Mark the desired raw data set in the list box
3. Press Go
View is automatically selected and the plot appears.
4. Select Special
5. Mark the desired checkbox
- ReadingNo
- TubeAngle
- MaximumValue
- ErrorInfo
- CRC Error
- IntegrationTime
- Dose monitor
- DMS-Temperature 1
- DMS-Temperature 2
- DMS-Temperature 3
- DMS-Temperature 4
and press Go
The corresponding curve is displayed.
Using the raw data frequency analysis under Analyze
- Load an A or B static mode with 2 x 1.0 mm.
- Perform 2 scans of that mode and use the second one
- Open an additional window.
- Start Options > Service > Local Service >TestTools > Analyze
- Select ICS-Rawdata mark rotstatic.raw and press Go.
- Select Tools
- Select Raw Data - Frequency Analysis and press Go
- Select the channels
Start with 305 to 368 at DMS A.
- Do not select the checkbox for fusing the slices.
- Do not select Separate FFS
- Select all slices
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As shown in the example, press Go and zoom the result, if necessary.
The X-axis shows the frequency, and the Y-axis shows the amplitude.
Fig. 33: Example of raw data frequency analysis
The amplitude at the first peak (here 120 Hz) shows the quality of anode rotation
(wobbling anode). A peak does not necessarilly mean that the tube has to be
replaced. Check also for tube arcing and other errors related to the tube.
The amplitude at the first harmonic shows the quality of the emitter (tube).
NOTE In addition to this test, the tube has to be checked before
making the decision to replace it.

Send the plot to CS HSC for additional evaluation.
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Band assessment tool
Scope
This test performs automatic test scans and runs an algorithm to find ring structures in
water phantom images. The disadvantage is that only the range of the phantom is
checked (20 or 30 cm).
In the factory a special phantom consisting of 3 parts is used:
- 20 cm body
- 20 cm head
- 30 cm body
The phantom is not delivered with the system.
How to find
Options > Service > Local Service > Test Tools > Sys. Tests> Band Assessment
How to use
1. Position the phantom so that it lines up with the engraved mark.
The table position is checked.
2. Select the desired modes.
Possible choices: Select all, Deselect all, and Select box
3. Press Go
If results are out of tolerance, go to TSG Image Quality.
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TSG DMS Components 3.2
TSG DMS Power path 0
NOTE Troubleshoot the DMS B power supply in the same way. The
only difference is that the DMS B consists out of one back-
plane, and therefore only one power cable is connected to
the power supply.

The 2 power supplies for the 2 DMS are located behind the metal DMS front covers. To
check the power supplies, check the LEDs at the front of the corresponding DMS.
In addition, the supply voltages can be checked as well on the left and right backplane of
DMS A and on the backplane of DMS B.
Tab. 43 TSG DMS power path
NOTE The power cable of DMS B can be used in DMS A for trouble-
shooting.

Important: The tolerances given below are valid only for the test points at the backplanes.
Step Action
1 Check Power LEDs on the DMS power supply. All LEDs must be on.
a) If one or more LEDs are off-> check input power at DMS power sup-
ply. Measure at X1 on the DMS power supply.
b) If all LEDs are on -> continue with item 2.
2 Check LEDs on DMS Backplanes, all must be on and green.
a) If voltages are missing at a backplane, the backplane LEDs change from
green to red. In this case check the cables between DMS power supply
and the backplanes.
If the cables are o.k. -> DMS power supply or backplane defective.
Test point Ground TACH power supply
10023351
AMS power supply
10023352
+24V 24VRET 24 V / 6 A controller 24V
pos_V_D DGND 3.4V / 11A module digital 3.4V
pos_V_A AGND 4.6V / 21A module analog 3.4V
neg_V_A AGND -3.65V / 18A module analog -3.1V
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To check the voltages at the DMS backplane, evaluate the following test points and
LEDs:
Fig. 34: LEDs of DMS backplane
TSG short circuit in power supply
NOTE Troubleshoot the DMS B power supply in the same way. The
only difference is that the DMS B consists out of one back-
plane, and therefore only one power cable is connected to
the power supply.

To track down a short circuit in the power supplies, cables, backplanes, DAS Controller, or
modules, perform the following:
Before following this advice, be sure the mains input for the DMS power supply is ok.
Tab. 44 TSG short circuit in DMS power path
Step Action
1 Check Power LEDs on DMS power supply.
a) If the LEDs are off -> continue with step 2.
2 Disconnect X30 at left DMS backplane and check DMS power suppy LEDs.
a) If one or more LEDs are off -> check input voltage
b) If all LEDs are on -> problem is related to left backplane, DAS Control-
ler, all modules connected to the backplane.
Disconnect the parts mentioned to isolate the fault
3 Disconnect X31 at right DMS backplane and check DMS power suppy LEDs.
a) If one or more LEDs are off -> check input voltage.
b) If all LEDs are on -> problem is related to right backplane, DAS Control-
ler, all modules connected to the backplane.
Disconnect the parts mentioned to isolate the fault
4 If X30 and X31 are disconnected, and the LEDs on the power supply are still
off, disconnect the 2 power cables (X2 and X3) at the power supply to
determine whether a short circuit is present in the cables.
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TSG UHR mechanics 0
If there are problems with the UHR mechanics, follow the advice provided in the error mes-
sage.
To understand the function of the UHR control (implemented in the UMAR), the current
applied to the UHR motor is shown in the next figure.
UHR phi-z comb: Current measurement is not possible. Follow the mechanical checks.
Fig. 35: Current of UHR motor
To identify problems of the UHR control, you may perform the following tests:
Mechanics
Check whether the mechanics are operating smoothly by moving the UHR in and out by
hand. (remove the UHR motor to be able to move the UHR without applying too much
force)
If the mechanics are not moving smoothly:
Check for parts blocking the UHR.
Service switches
Using the UHR service mode with the system in standby mode:
- Press Stop on the gantry or control box
- Switch on the service switch on the UMAR
- Press S1 (in) and S2 (out) on the UMAR to check UHR comb movement
- Press Test on the UMAR to perform a self-test
- Switch off the service switch on the UMAR
Using the UHR service mode with the system not in standby mode:
- Switch the gantry to Comp on
- Switch on the service switch on the UMAR
- Switch the gantry to Sys on
- If the ICS aborts with the message Cant continue..., press the Test button on the
UMAR prior to using S1 (in) or S2 (out)
- Switch off the service switch on the UMAR
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Limit switches
If the problem is related to the limit switches:
- Check their functionality using the service switch on the UMAR and move the UHR in
and out by pressing S1 (UHR in) or S2 (UHR out). (Described above)
Ensure that MOVE LED on the UMAR is activated at both mechanical end stops.
If the LED is not activated at the end stop on one side:
Position the UHR in the middle, so that no limit switch is activated.
Use a piece of metal, e.g., a screwdriver, to check whether the limit switches are
working properly.
If the LED in the limit switch is not activating:
Check the power supply for the switch on the UHR control
Replace the corresponding limit switch
- For checking the adjustment of limit switches, refer to the document Replacement of
Parts: Gantry.
UHR motor
If the problem is related to the UHR motor:
- Check their functionality using the service switch on the UMAR and move the UHR in
and out by pressing S1 (UHR in) or S2 (UHR out). (Described above)
Observe whether the UHR is moving.
If the UHR comb is not moving:
Measure the voltage for the UHR motor at UHR control D586 J1 (power) while
activated via the service switches.
If the motor is not moving while voltage is present, replace the motor.
If there is no voltage, replace D586.
Adjustment
To ensure the UHR is adjusted correctly in the phi-direction, perform an MTF measure-
ment.
If the results are in tolerance, the adjustment is OK.
If the results are out of tolerance, perform COMB ALI in the Tune-up platform.
If the comb is fully maladjusted, the core position can be identified by evaluating a mean
value plot of an UHR mode.
Core position check of UHR comb
If the UHR comb was largely maladjusted or the initial position was lost, you can try and
find the core position by using analyze.
Start Analyze
Options > Service > Local Service > Test Tools > Analyze
Select the radio button ICS-Tables
Mark an UHR mode BaseCal and press Go.
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The plot of the BaseCal appears.
Fig. 36: Example of an UHR BaseCal plot
Zoom both edges to see the channel where the UHR comb starts and ends.
Compare your results with this example showing a well-adjusted UHR.
The first channel with a higher value is channel 139
The last channel with a higher value is channel 534
Disabling the UHR comb
If a defective UHR comb prevents the system from reaching standby, the comb can be
disabled momentarily.
Fig. 37: Zoom of lower channel side Fig. 38: Zoom of higher channel side
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How to disable the UHR comb:
1. Move the comb manually to the mechanical end out of the X-ray path
2. Disconnect the connector of cable W401
Fig. 39: UHR connection
Pos. 1 Cable W401
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3. After the next INIT, save the machine configuration by selecting none for UHR (refer
to the example below)
Fig. 40: Factory-specific CT configuration
4. Save a copy of the original license.dat file
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5. Disable the UHR licenses by putting a # in front of the related licenses. (Refer to the
example below)
Fig. 41: License.dat
Pos. 1 License deactivation
NOTE Do not forget to restore the original configuration once the
UHR comb is working again.

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Additional Tests & Hints 3.3
Storage of Test Results 0
Test results are stored in two different ways:
- As HTML files
Path:c:\Somaris\service\html\report\htmlreport
- As TXT files
Path:C:\Somaris\service\extract
- Additionally, its sometimes helpful to use a screenshot to report the result plots:
- Activate the window you intend to capture
- Use Ctr / PrtSc to capture the window
- Start > Programs > Acessories > Paint
- Use Edit > paste
- File > save as and use file type gif to reduce the size
Normally, HTML files are used to store test results.
However, the plots of the DMS tests are usually stored in a text file (via Extract to File
button). Please note: the file name has to be changed manually. Otherwise, the file will
be overwritten each time the softkey is used.
The file may be displayed using Excel (e.g. after manual remote transfer).
Environmental Conditions 0
Environmental conditions are a possible reason in case of weak ring artifacts.
Check the Somaris log for errors and warnings .
Gantry
Inside the gantry, the temperature is regulated.
To read out the actual values for temperature, use the control platform
The output of the table may be selected in decimal or hexadecimal values.
The gantry has to be in standby mode when accessing the control system.
To read out the actual temperature of the gantry, perform the following:
1. Options > Service > Local Service > Control > Table load/modify
2. Select Volatile under TABLE SOURCE.
3. In the list box TABLE NAMES select T00
4. Press Go
The parameter set for the table T00 is shown.
Use the slider to move to the desired information
- gantry temperature [degrees C]
The temperature has to be in the range of 26C +/- 4C
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DMS
Environmental conditions for the DMS are:
- Temperature :
Check the Event log for errors and warnings concerning temperature problems.
Ensure that the DMS is powered on over night.
If raw data is available for the images the customer is complaining about, use
Analyze to read out the temperature from the header data.
This indicates the temperature at the time of data acquisition.
Overview -Temperature switches
Temp. Switch at right DMS A backplane:
- Opens at 38C +/- 2%
- Closes at 27C +/- 2%
Temp. Switch at DMS B backplane:
- Opens at 38C +/- 2%
- Closes at 27C +/- 2%
Hints for defective channel detection 0
The following 3 types of defective channel tables are available at the system
CheckUp tables
- Generated automatically at every check-up.
- An empty table is available for every check-up (temporary table).
- Defects found during checkup will be stored in the check-up table. With the next
checkup, this table will be empty again.
TuneUp tables
- Generated during automatic detection with the service function.
- The entries are updated with the next detection under service
- Only the tune-up tables may be edited manually (in case of sporadic problems).
- Manually entered defects will remain permanently in the tune-up table and can only
be removed manually. They have to be removed after module replacement.
IRS tables
- At checkup, the tables are derived by merging the check-up and tune-up tables.
- During detection under tune-up, the irs table is derived only from table tune-up
- The tables are located on the ICS and are transferred at every check-up to the IRS.
- The information about the defects in the IRS table is derived as follows:
- for 32 x 600: all information is copied from the tune-up tables.
- for 24 x 1200: all information is copied from the tune-up tables.
- for all other slice combinations the information is derived from these tables
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Additional information for defective channel detection
After part replacement (e.g. module) or if you do not succeed removing unsatisfactory
channels, delete the IRS tables in ICS as follows:
1. Go to C:\Somaris\service\datastore\icstable
2. Delete all files starting with badchannelsxxxxx
3. Start an automatic detection under service to create an actual channel status.
A partial tune-up as described in the guided tours follows.
Viewing the detector statistics
Select Detector Statistics
The number of defective elements are shown for the various collimations (tune-up
and checkup).
Using Reports to view details of the Defective Channels Correction
1. Open an additional window and choose Reports .
2. From the menu bar TuneUp/QA/Tests choose:
TuneUp > Table Generation > Def. Channels
3. Double-click Report to view the results.
Detector Statistics shows all currently defective channels.
Table Editing History shows the history of the detection.
- Added by Automatic Detection and
- Manually Added/Removed
Table Conditions shows all affected slice combinations within the IRS table.
Affected Modules shows the slot as well as necessary replacements (change =
has to be replaced).
Comments shows additional information, in case a comment was added by the
customer service engineer.
Adding a comment
1. Use the slider to move down to Comments
2. You can now enter a comment for a manually patched channel.
Generally used to document details in case of sporadic problems.
Separate between module and other components 0
If one ore more broken channels have been found using the guided tour or other tests, you
have to find out if the problem is really caused by the module or by other components.
1. Cross module cable on DMS backplane with the neigboring one.
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2. Close the DMS covers and repeat the test or mode that showed errors before.
If the error moves to the neighboring slot, the module or module cable is broken.
Continue with step 3.
If error does not move, the corresponding backplane (or DAS Controller) is defec-
tive.
NOTE A second peak may appear now in the displayed plot. This is
normal with crossed/swapped module cables, if no new cali-
bration,(e.g. a new Checkup or Setup/Calibration) has been
performed prior to starting the second test run.

3. To distinguish between the module and module cable, swap the whole module cable
(not crossed) with the cable of the neighboring module. Close the DMS covers and
repeat the test or mode that showed errors before.
If the error moves to the neighboring slot, the module cable is defective.
If error does not move, the module is defective.
4. Swap module cable to its original position.
5. Run assignment test to check the addressing of the DAS Controller.
If the assignment test fails, replace the DAS Controller.
Replace corresponding backplane.
How to interpret the physicists line 0
To find the decoding for the physicists line, go to:
- Somaris > Help > Contents and Index and
- select the tabcard Search and
- type in physicists line
The explanation is shown
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4- 4Datalink
General 0
Safety 0
WARNING
[ hz_serdoc_F13G01U12M03 ]
Avoid accident and injury or damage to parts.
Risk of accident and injury!
Read and observe the safety information contained in
the General section of this document and/or the
Product specific safety notes.
NOTE Follow C-MOS guidelines when handling parts of the Data
transmission path.

Notes 0
This chapter contains information on how to troubleshoot the 2 DMS data paths.
Evaluate the error message and run the (Data Link Test / p. 114) to determine which path
is broken (DMS A or DMS B) to the IRS G-Recs.
Basic functionality:
The 2 DMS data paths operate at 2.5 Gbps. The connection between both DMS and the 2
IRS Receivers is established via 2 simplex connections over a rotating high speed data
ring. There is retransmission in case of missing packets or bad readings.
1. DMS A (DCON) to IRS (G-Rec)
For DMS A data, the middle structure of the 3 rotating data rings is used.
2. DMS B (DCON) to IRS (G-Rec)
For DMS B data, the inner most structure of the 3 rotating data rings is used.
NOTE The data path for DMS A data uses identical parts as the DMS
B data path. For debugging, the A components can be
swapped with the B components. For troubleshooting, the A
data can be sent via the B path. -> the fiber optic cables at the
double Tx module and at the G-Recs can be swapped to use
the other path.

Definitions and abbreviations 0
LEDs on Transmitters (Tx) and Receivers (Rx)
1. Green Power: off if power to the corresponding Tx or Rx module is missing.
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2. Yellow Signal: off if no signal or signal with low amplitude detected.
3. Orange Sync: off or reduced intensity if sync error detected.
LEDs on G-Recs in IRS
1. Red NoSignal: on if no optical signal or signal with low amplitude is detected.
2. Red Error: on if unsatisfactory readings are detected. When a segment on the data
ring is defective, the LED blinks synchronous to gantry rotation, depending on the angu-
lar position of the defect.
3. Red 8-Bit error counter Err7...0: counts unsatisfactory readings received from DCON.
Abbreviations
Tx -> Transmitter Electronics
Rx -> Receiver Electronics
DCON -> DAS Controller
G-Rec -> Receiver in IRS
FODL1...3 -> Fiber optic data link (connections for fiber optic cables at DCON)
General: Receivers with Revision <B 0
If any transmission errors occur, check all receivers (one rotating, 3 stationary):
If they have a revision level smaller than B, they may have too long pins at the connector.
Either replace them by Rev. B receivers or shorten the pins as follows:
Cut the pins on the receiver board with side cutters. The pins must be 1mm long after they
are cut.
Fig. 42: Example: Rotating receiver board
Pos. 1 Pins to be shortened to 1 mm
Prerequisites 0
For a quick check of the data path, a spare fiber optic cable and a fiber optic coupler
are required. A short and long fiber optic cable are delivered with every system. Use
these fiber optic cables to patch a certain segment of the data path in order to isolate the
problem.
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NOTE At the Tx and Rx modules, simplex fiber optic connections
are used. Components connected to UMAR/UMAS use
duplex connections.
The delivered spare fiber optic cables are duplex connec-
tions. To use these cables for simplex connections, separate
the cables at the connector.

The image below shows one of the delivered spare fiber optic cables with its connectors
separated for simplex use..
Fig. 43: Spare fiber optic cable with coupler
Pos. 1 spare fiber optic cable
Pos. 2 coupler
Pos. 3 fiber optic connectors, separated for simplex connections
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TSG Datalink 4.1
Depending on the kind of error, select the corresponding section. Follow the steps in the
table and use the figures to verify the connections.
TSG permanent errors on DAS Controller/s -> IRS Receiver/s 0
Fig. 44: DMS Data Paths
Tab. 45 TSG permanent errors DCON to IRS
Step Action
1 Check power at the double Tx module.
a) if the green LED is off, -> Tx is module defective or power from PDR is
missing. Check power supply.
Additionally, perform the Data Link Test and check gantry error monitor
for errors reported from UMAR: Power error
b) If the LED is on, continue with step 2.
2 Check signal at the double Tx module.
a) If one or both of the yellow LEDs are off, -> missing optical signal from
DCON/s or broken/dirty fiber optic cable connections, or Tx module
defective. Clean the fiber optic cable and check again. If LED is still off,
continue wih step 3.
Additionally, perform the Data Link Test and check gantry error monitor
for errors reported from UMAR: Signal error
b) If the LED is on, continue with step 4.
c) if the orange Sync LED is on, but with reduced brightness -> check qual-
ity of signal. Refer to (TSG data quality at Tx module / p. 105)
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3 Check output of DCON by establishing a direct connection between DCON
and G-Rec with the spare fiber optic cable.
a) If Red NO Signal LED on G-Rec is on -> DCON defective.
b) if Red NO Signal LED on G-Rec turns off -> DCON and G-Rec o.k.
Establish the origin connection and swap the two fiber optic cables at the
Tx input. If yellow LED on Tx module is on now, -> cable between
DCON and Tx module defective. If yellow LED is still off -> replace
the Tx module.
4 Check power at the corresponding stationary Rx module (A or B).
a) if the green LED is off -> Rx module defective or power from UMAS is
missing. Troubleshoot the power path first.
b) if the LED is on, continue with step 5.
5 Check signal at the Rx module.
a) if the yellow LED is off, -> missing signal from Transmitter, or rotating
data ring defective, or receiver carrier maladjusted/defective, or Rx mod-
ule defective. Continue with step 6.
b) If the yellow LED is on, continue with step 7.
c) if the orange sync lock LED is on, but with reduced brightness -> check
quality of signal. Refer to (TSG data quality at RX modules / p. 106)
6 Check the data ring.
a) Swap the two Rx modules (Rx A and Rx B). If the error moves -> replace
the Rx module.
b) if error still at initial position, adjust the triple receiver carrier (refer to
replacement of parts section) and check the microstrip antenna. Refer to
(How to check the transmitting antenna / p. 118). If resistance of micros-
trip antenna is o.k -> replace the Tx module.
If resistance of microstrip antenna is not ok -> replace the Rotating
Data Ring.
Call HSC before replacing the Data Ring.
7 Check the connection Rx module to G-Rec.
a) If red No Signal LED at G-Rec is on -> missing signal from Rx module,
or broken/dirty fiber optic connection, or G-Rec defective. Clean the fiber
optic cable and check again. If LED is still on, continue with step 8.
b) If the LED is off now, run the datalink test (Data Link Test / p. 114).
Step Action
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TSG data quality at Tx module 0
The orange Sync LEDs (one for each DMS) must show a noticeable increase in light inten-
sity in a idle system, or when plugging and unplugging the fiber optic cable. Before starting
troubleshooting for data quality, perform the TSG for permanent errors first.
Tab. 46 TSG data quality at TX modules
8 Use spare cable between Rx module and G-Rec.
a) If red No Signal LED at G-Rec is still on -> Rx module or G-Rec in IRS
defective. Continue with step 9.
b) If the No Signal LED is off now -> replace the fiber optic cable.
9 Swap the two fiber optic cables at Rx modules or at the G-Recs in IRS.
a) If errors move to the other G-Rec -> replace the Rx module.
b) If error still at first G-Rec-> replace the G-Rec.
Step Action
Step Action
1 Unplug and plug the fiber optic cables at the double Tx module.
a) if one Sync LED shows reduced intenisty (e.g. due to blinking at a high
rate) -> DCON output broken, or broken/dirty fiber optic connection from
corresponding DCON, or double Tx module broken. Clean the fiber optic
cable and check again. If LED still shows reduced intensity, continue with
step 2.
b) If both Sync LEDs show reduced intensity (e.g. due to blinking at a high
rate) -> DCON output broken, or the Tx module is defective. Continue
with step 3.
2 Check the DCON by swapping fiber optic cables at TX module.
a) Swap the fiber optic cables at the TX module. If the error moves (other
LEDshows reduced intensity now) -> DCON or fiber optical cable
defective. Continue with step 3.
b) if the error does not move, establish the original configuration and con-
tinue with step 3.
3 Check the DCON output using a spare fiber optic cable.
a) Connect FODL1 to the corresponding Tx input with the spare cable. If the
orange LED is o.k. now -> replace the fiber optic cable.
b) If the orange LED still shows reduced light intensity (with spare cable
installed), -> DCON or Tx module defective. Continue with step 4.
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TSG data quality at RX modules 0
First ensure that the quality of the data signal at the Tx module is OK (see above). When
plugging the fiber optic cable into the Tx module, there must be a noticeable increase in
light intensity at the orange Sync LED on both, the Tx and Rx modules, in an idle system.
Tab. 47 TSG
4 Check the DCON using the indicator on rotating fastlink transmitter.
a) Connect FODL1 to the rotating Tx module for fastlink data using the
spare fiber optic cable. If the Sync LED at the rotating fastlink transmitter
also shows reduced intensity -> replace DCON.
b) If Sync Lock LED on rotating fastlink transmitter shows a noticeable
increase in light intensity-> replace the Tx module.
5 Additionally, run Data Link test.
a) Check gantry error monitor in Data Link test for errors reported by
UMAR: Link error. ->replace the Tx module.
Step Action
Step Action
1 Unplug and Plug the fiber optic cables at the Tx module.
a) if the Sync LED at one Rx module permanently shows reduced intensity
(e.g. due to blinking at a high rate) -> Tx module (output) defective, or
Rotating Data Ring defective, or receiver carrier maladjusted/defective,
or Rx module defective. Continue with step 2.
b) if both Sync LEDs show reduced intenisty (e.g. due to blinking at a high
rate) -> Tx module defective.
2 Check the Rx module/s.
a) Swap the 2 Rx modules (Data Path A and B) and check the Sync LEDs.
If the error moves to the other Data Path, -> replace the Rx module.
b) If the error did not move, swap back the modules and continue with step
3.
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TSG sporadic errors in link DCON -> IRS 0
The following table describes step by step how to troubleshoot sporadic transmission prob-
lems.
Tab. 48 TSG
3 Adjust the receiver carrier (refer to replacement of parts section) and check
the microstrip antenna. Refer to (How to check the transmitting
antenna / p. 118)
a) If resistance of microstrip antenna is o.k., replace the following parts in
the order shown -> 1. Tx module, 2. Receiver carrier, 3. Rotating data
ring.
b) If resistance of microstrip antenna is not o.k. -> replace the Rotating
Data Ring.
Call HSC before replacing the Data Ring.
4 Additionally, run Data Link test.
a) Check gantry error monitor in Data Link test for errors reported by UMAS:
Link error.
b) check for angle dependent error distribution. If error angle dependent ->
replace the rotating data ring.
Call HSC before replacing the Data Ring.
Step Action
Step Action
1 Check indicators for sporadic errors:
a) Check for IRS warnings in the Event Log
b) Check error LED counter on GRecs
For detailed instructions, Refer to (Step 1 (checking) / p. 108)
2 Debug for random transmission errors:
a) Check the data ring and the fiber optic cables using the spare fiber optic
cable.
b) Swap the data ring channels
For detailed instructions, Refer to (Step 2 (debugging) / p. 108)
3 Localize the source of error:
a) Check for errors occurring in the DMS or IRS
b) Check for errors occurring at about the same gantry angle
c) Search for external interference as source of error
d) Search for dominant source of errors
For detailed instructions, Refer to (Step 3 (localizing) / p. 109)
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Step 1 (checking) 0
Check indicators for sporadic errors
a) Check for IRS warnings in the Event Log:
The IRS SW counts the data errors encountered in a scan and generates a warning
message. Check the logbook for IRS errors, only the CRC errors are significant for data
transmission. Other types of errors detected by IRS, e.g. HV_DROP, are not related to
data transmission.
b) Check Error LED counter on G-Recs:
The error counter at the G-Rec input electronics counts the CRC and synchronization
errors for the duration of the scan, i.e. not only during radiation but also during the bias
phase and during pauses between sequential scans. This error counter is displayed in
binary code with an 8-bit red LED bar on GRec. This counter is only active during the
scan with data transfer and after mode load until the scan ends. Check that the green
Data LED on G-Rec is on, when investigating for random data transmission errors. To
use this counter as a random error detector, it is necessary to load a scan (load the
mode) and to perform investigations before or during the scan.
Step 2 (debugging) 0
Debug for random transmission errors
a) check the data ring and the fiber optic cables using the spare fiber optic cable
- Disable gantry rotation
- Use the spare fiber optic cable to connect the DCON outputs directly to the G-Rec
input.
- Perform exactly the same (static) scan that is subject to random errors with a normal
configuration. If the random error continues to persists, the problem is within DCON
or IRS. Otherwise, the debug procedure has to be refined.
The fiber optic cables between DCON slip ring or between slip ring IRS may be
partially broken or have dirty ferrules in the connectors. Especially in the gantry, the
connectors may be contaminated by carbon dust from the slip ring brushes. In this
case, the signal at the fiber optic cable output is lower than usual. However, the sig-
nal detect indicators may not trigger although the signal quality is poor. To isolate the
problem, measure the fiber optic cable loss factors as described in the appendix and
replace the fiber optic cable in case of higher losses. Alternatively, use the spare fiber
optic cable to successively patch the fiber optic cable in question. If you get better
results (reduced number of transitory errors or no error at all), clean the ferrules or
replace the fiber.
b) swap the data ring channels
The data path for DMS A uses identical parts as the DMS B data path. For debugging,
the A components can be swapped with the B components. For troubleshooting, the A
data can be sent via the B path.
Swap the fiber optic cables at the double Tx module and at the G-Recs to use the
other path.
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Step 3 (localizing) 0
Localize the source of error
The Data Link Test automatically performs a statistical analysis regarding error distribu-
tion. Different histograms can be displayed.
a) Check for errors occurring in the DMS or IRS
In case of a defective DCON or G-Rec, the data errors are apparently random and
apparently due to transmission. However, in reality the error occurs before transmis-
sion in the DCON and after the transmission in the G-Rec. Select Bit Errors in the Data
Link Test (Data Link Test / p. 114) to get a histogram plot of the bit error position within
the 16-bit data word. If the errors always occur at the same bit position(s) within the
16-bit word, when repeating the data link test:
DCON or G-Rec defective, transmission across the Data Rings o.k.
Example for Bit Error histogram:
Fig. 45: Error bit position histogram
b) Check for errors occurring at about the same gantry angle:
Problems with the mechanical alignment of slip ring antennas can produce random
errors. Select both, Data Words Error and CRC Errors in the Data Link Test to display
a histogram plot of error distribution around the rotation. The Data Words Error analy-
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sis may be slower but it checks for every bit error. The CRC Errors analysis checks
only for block errors and is faster. The example below shows errors concentrated at the
same angular positions of the data ring.
Rotate the gantry by hand to this angular position and check the structure for
defects and mechanical alignments. (0
o
is X-ray tube A at 3 oclock).
Example for relation between errors and rotation angle histogram:
Fig. 46: Histogram of error versus rotation angle
c) Search for external interference as source of error:
Random errors in the data path may be caused by the following external factors:
- Noise generated by the frequency converter for rotation
- Noise generated by the HV Generator
- Mechanical assymetries in the antenna system
- External equipment (e.g. therapy equipment, ovens,...)
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Select both the Error Bursts and Error Free Intervals in the Data Link Test to obtain
two histograms that plot the error distribution within the data stream (distribution of the
error burst length - EBL and error free interval - EFI).
The following 3 cases show typical histograms for different error sources:
Case 1
In this case both histograms have a Gauss (bell) shape. This suggests a periodic per-
turbation source such as the frequency inverter for gantry rotation or other power sup-
ply noise.
Check the high-power connections at the generator, the grounding connection,
and the high power carbon brushes.
Perform tests with the rotation driver disabled or without radiation to better iden-
tify the perturbation source.
Fig. 47: Burst and EFI histogram case 1
Case 2
In this case only the burst histograms have a Gauss (bell) shape, whereas the EFI his-
togram decreases linearly. This suggests a non-periodic perturbation source such as
external equipment operated in the vicinity of the CT examination room and generating
power line interference.
Check the quality of the hospital AC power lines (line transient spike analyzer)
and the grounding of the CT system as well as other hospital equipment operat-
ing in the vicinity.
Fig. 48: Burst and EFI histogram case 2
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Case 3
In case bursts histograms are concentrated and occur at very short burst lengths,
whereas the EFI histogram decreases linearly, this is suggestive of a poor sig-
nal-to-noise ratio at some fiber optic input or at the RF input for the Rx module.
Check the fiber optic cables, clean the connectors, and align the receiver carrier.
Fig. 49: Burst and EFI histogram case 3
d) search for dominant sources of error:
Each error source may contribute to the error budget, but only one is usually dominant.
The Data Link Test is a useful tool for locating the dominant source for errors. The RF
link across the data slip ring is subject to electromagnetic interference produced within
the gantry. Major sources for this interference are the ring motor and its frequency
inverter as well as the high-voltage generator and power supplies on the rotating gan-
try. In order to identify the dominant source for errors, the debug strategy eliminates
one or more potential sources and investigates the way they influence error statistics.
Accordingly, the data link test provides predefined test modes that deal with this debug
strategy. For example, to investigate the contribution of the X-ray generator to the error
budget, perform the data link test using scans without radiation.
Investigate the initial error statistics:
To get an idea about the initial error profile, perform the data link test with patient-like
modes, i.e. modes that simulate a real scan. Use either topogram-like modes ("Static 0
deg, X-Ray" "Static 90 deg, X-Ray") or sequence-like modes ("Rot 0.33s, X-Ray"... "Rot
1.000s, X-Ray").
Try to identify if the errors are related to particular parameters such as rotation
speed, tube angle, etc...
Investigate the contribution of the rotation driver:
To investigate the contribution of the rotation driver to the error budget, perform the
data link test with the predefined modes "Static X-Ray1" and "Static X-Ray2". These
modes fully disable rotation, including active braking. The frequency inverter is dis-
abled via SW and thus generates no interference at all. This is not equivalent to switch-
ing the rotation switch OFF! These tests may be performed only in the static mode. The
gantry should be positioned either via the service platform or by hand at various angu-
lar tube positions or at positions where previous tests showed an increased error proba-
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bility. If the error statistics change significantly as compared to previous tests, the
dominant source for errors is the rotation driver and investigations should be pursued in
this direction.
Investigate the contribution of the X-ray generator:
To investigate the contribution of the X-ray generator to the error budget, perform the
data link test with the predefined modes "Rot 0.33s" ... "Rot 1.000s". These modes dis-
able X-ray generation for various rotation speeds. Use the rotation speeds that previ-
ously showed increased error probability. If the error statistics change significantly as
compared to previous tests, the dominant source for errors is the X-ray generator and
investigations should be pursued in this direction.
Fine tuned investigation:
After having used the above steps, it may become obvious that other test mode(s) may
be more suitable for checking out a particular situation. In this case, edit the
user-defined test modes "Static20.dat" and "Rot20.dat" with or without X-ray to fit the
particular debug needs.
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Tests for data transmission 4.2
Cleaning a fiber optic cable 0
The cable's performance may degrade because of dust or dirt covering the input core in
the cables receptacle.
Fig. 50: Cleaning optical connectors
Data Link Test 0
Scope
The data link test is a sequence of scans performed automatically with the DMS config-
ured to generate test data (assignment mode). The data received are automatically
analyzed in the IRS/ICS for every incorrect bit. Error statistics are generated that allow
for locating sources for error. If this test is successful, the transmission DMS to IRS is
working well.
The data link test may be performed at different rotation speeds or without rotation
(ROT or STATIC modes) in the static mode with or without active braking of the gantry
via the rotation driver, with radiation at different levels of X-ray power or without X-ray.
How to find
Options > Service > Local Service > Test Tools > Sys.Communication > Data Link
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Fig. 51: Data link test
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How to use
Perform the data link test after a careful analysis of IRS logbook errors. Search for
those modes (rotation speed, X-ray power level, gantry tilt, etc...) that are most prone to
transmission errors and test the data link with these particular modes.
a) Press Select all, or select single modes, depending on the error pattern (e.g. rot.
speed, X-ray, etc....)
b) Press Go
c) Wait for the Press START key to appear and then press the Start button
If CRC errors or data errors are detected during the measurement, histogram
evaluations can be selected. The evaluations are only available in case errors
are detected (see next screenshot). For detailed informations regarding the his-
togram evaluations, refer to (TSG sporadic errors in link DCON -> IRS / p. 107).
Fig. 52: Data link test, possible histogram evaluations
The analysis SW will increment an error counter for each CRC error. The total number
of transmission errors is available and displayed as test result. The error counter runs
over all readings into the scan that include at least five complete rotations in order to
find the relationship between tube angle and error occurrence. In the case of an error
counter that is not zero, its time evolution can be plotted for all scans together with the
tube angle position as depicted below:
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Fig. 53: Example of tube angle and error count versus frames
The X axis of the plot is the reading number. The vertical axis of Channel 2 (green plot) is
the number of errors. The vertical axis of Channel 1 (yellow plot) is the angular tube position
(0...360
o
C) as explained below.
Selectively check or uncheck the channel 1,2 checkboxes to change the vertical scale.
The gantry error monitor
The power, signal, and link errors reported by the Tx and Rx electronic modules in the slip
ring are monitored dynamically during the scan via the UMAR on the rotating gantry and
via the UMAS on the stationary gantry. These errors are the same debug signals that are
indicated by the green, yellow and orange LEDs available on both Rx and Tx modules. Both
UMAR and UMAS HW count the number of times these errors were activated during the
scan (error counter) as well as how long the errors were active during the scan (error time).
This feature is useful for identifying transitory errors that occur due to loose contacts
caused by mechanical vibrations during rotation that are otherwise not detectable.
Gantry angle
(deg)
0 30 60 90 120 150 180 210 240 270
Tube A posi-
tion (x oclock)
from the front
3 4 5 6 7 8 9 10 11 12
Tube A posi-
tion from the
front
East
(right)
South
(bot-
tom)
West
(left)
North
(up)
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Appendix 4.3
How to check the transmitting antenna 0
The structures of the data rings can be measured with a digital multimeter. The figure below
shows how to measure the innermost rotating data ring. The structures can be measured
at the termination (see image below), and next to the transmitter 180 degrees shifted (same
test points at opposite site of data ring). The results may be slightly different ~1 Ohm
1. Use a digital multimeter to measure the resistance at the following test points:
Fig. 54: Test points for rotating data rings
Measure between Nominal value
TP1 and TP3 79 Ohm +/- 1 Ohm
TP2 and TP4 79 Ohm +/- 1 Ohm
TP1 and Ground 39.5 Ohm +/- 0.5 Ohm
TP2 and Ground 39.5 Ohm +/- 0.5 Ohm
TP3 and Ground 39.5 Ohm +/- 0.5 Ohm
TP4 and Ground 39.5 Ohm +/- 0.5 Ohm
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NOTE Measuring the resistance is important to find an interrupt or
short circuit in the structure. The nominal values should
serve as a guideline. If the measured values are out of toler-
ance, call HSC before replacing the data ring.

Measuring the fiber optic signal along the link 0
The fiber optic cable power at both outputs of DCON and at the fiber optic output of the slip
ring Rx module have to be high enough for reliable data transmission. The fiber optic
receivers in the UMAR, slip ring Tx, and G-REC have built-in signal level detectors that
report an error when the signal falls below a safe minimum level. However, for error identi-
fication it is important to know if the problem is the incoming signal or the receiving part
itself. It may be possible that the power delivered via fiber optic cable to the input is high
enough, however, the fiber optic receptacle in the receiver module is covered with dust or
dirt, and the incoming light does not reach the destination. The fiber optic signal can be
measured at any point in the link using an optical power meter (e.g. the HP 8410A or HP
8153A). The power level of the fiber optic cable should be at least -9 dBm avg. at 850 nm
into a 62.5/125 MMF fiber optic cable.
The modulation signal (fiber optic cable extension ratio) can be optimally measured with an
oscilloscope and a fiber optic probe, e.g. Tektronix 6701B. The signal amplitude is typically
400W.
Note: A fiber optical cable mounted in the gantry is difficult to measure with the above
instruments unless the cable is fully released from the gantry cable tree. To avoid this oper-
ation, you may use the spare fiber optical cable and the adapter to extend a cable end up
to the measuring instrument. Consider additional loss in the spare cable to correct the final
result.
Check the electrical RF signals at the Rx modules 0
The Rx modules receive RF signals via the capacitive coupling between the transmitting
rotating slip antenna and the stationary receiving segment antenna. The RF coupling con-
dition depends on the mechanical tolerances. The tests below have to be performed by
manually rotating the gantry 360 degrees.
Rotate the gantry by hand, check status of the LEDs at the Tx and Rx modules. Proceed
as described below.
Reasons why Signal detect LED on Rx module is off:
Tx module defective (output)
Slip ring antenna system is defective or needs alignment
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Rx module (input) is defective
To check the Tx module output:
Swap the fiber optic inputs of the 2 stationary Rx modules and check if the status of the
signal LEDs at the Rx module changes. Additionally, replace the double Tx module with a
new one.
To check the slip ring antenna system:
Refer to (How to check the transmitting antenna / p. 118). For alignment instructions, refer
to the replacement of parts section, replacing the receiver carriers
To check the RF input of the Rx module:
Swap the Rx module with another Rx module and check if the status of the LEDs at the Rx
modules changes.
Check the quality of data signal (jitter) at the G-REC input 0
Note: If the IRS is powered and the FPGA devices on the G-Rec are configured, the yellow
DL Ready LED is blinking. If not, troubleshoot the IRS.
1. Perform the Data Link Test with the Service Platform and check the CRC error sum and
data error sum counters.
2. Alternatively load a scan to activate the Error indicators at G-REC. The green DL Data
LED should be on.
Errors are detected by the G-Recs if the DL Error LED is on or blinking, and if the 8-Bit
error counter increments.
3. In case of transmission errors, refer to (TSG permanent errors on DAS Controller/s ->
IRS Receiver/s / p. 103).
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5- 5Fastlink
General 0
Safety 0
WARNING
[ hz_serdoc_F13G01U12M03 ]
Avoid accident and injury or damage to parts.
Risk of accident and injury!
Read and observe the safety information contained in
the General section of this document and/or the
Product specific safety notes.
NOTE Follow C-MOS guidelines when handling data transmission
parts.

Notes 0
This chapter contains information on how to troubleshoot the fastlink connections and the
fastlink paths.
NOTE All fastlink ports at the UMAR/UMAS and at the correspond-
ing connected components are compatible. By using a patch
cable, every port can be connected to any other port, to
check transmit and receive functions.
Every fastlink port has at least 2 LEDs that indicate the
receive status. It is important always to check the LEDs at
both components to determine if the problem is related to a
transmit problem of the first component, or a receive problem
of the other component.

The following troubleshooting guides (TSGs) are covered in this chapter:
1. Direct fastlink connections in rotating part of gantry
All rotating components connected to the fastlink are connected via the UMAR
2. Direct fastlink connections in stationary part of the gantry
All stationary components connected to the fastlink are connected via the UMAS
3. Transmission Path UMAS to UMAR
Data transmission between UMAS and UMAR is achieved via the stationary transmitter,
the stationary data ring, and the rotating receiver assembly.
4. Transmission Path UMAR to UMAS
Data transmission between UMAR and UMAS is achieved via the rotating transmitter, the
rotating data ring, and the stationary receiver assembly.
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Definitions and abbreviations 0
Tx module-> Transmitter electronics module
Rx module -> Receiver electronics module
General: Receivers with Revision <B 0
If any transmission errors occur, check all receivers (one rotating, 3 stationary):
If they have a revision level smaller than B, they may have too long pins at the connector.
Either replace them by Rev. B receivers or shorten the pins as follows:
Cut the pins on the receiver board with side cutters. The pins must be 1mm long after they
are cut.
Fig. 55: Example: Rotating receiver board
Pos. 1 Pins to be shortened to 1 mm
Prerequisites 0
For a quick check of the data path, a spare fiber optic cable and a fiber optic coupler
are required. A short and long fiber optic cable are delivered with every system. Use
these fiber optic cables to patch a certain segment of the data path in order to isolate the
problem.
NOTE At the Tx and Rx modules, simplex fiber optic connections
are used. Components to and from UMAR/UMAS use duplex
connections.
The delivered spare fiber optic cables are duplex connec-
tions. To use these cables for simplex connections, separate
the cables at the connector.

The image below shows one of the delivered spare fiber optic cables with its connectors
separated for simplex use.
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Fig. 56: Spare fiber optic cable with coupler
Pos. 1 spare fiber optic cable
Pos. 2 coupler
Pos. 3 fiber optic connectors, separated for simplex connections
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TSG Fastlink 5.1
Depending on the error message, select the corresponding TSG. Follow the steps in the
table and use the figures to verify the connections and LED states.
TSG rotating fastlink connections 0
The following figure shows the rotating fastlink connections and the LEDs which are useful
error indicators.
Fig. 57: Rotating fastlink connections
LEDs on UMAR
1. NoSD: On if no optical signal, or signal with low amplitude is detected
2. Error: On , if Sync or CRC error detected
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LEDs on XDC A and XDC B
1. NO SIG: On if no optical signal, or signal with low amplitude is detected
2. Error: On if Sync or CRC error detected
LEDs on Tube collimator A and Tube collimator B
1. FL Sig: On if no optical signal, or signal with low amplitude is detected
2. FL Err: On if Sync or CRC error detected
LEDs on left backplane DMS A and backplane DMS B
1. COM_BUS: Green if a valid fastlink protocol is received.
Red if fastlink protocol is not valid.
Tab. 49 TSG rotating fastlink connections
TSG stationary fastlink connections 0
The following figure shows the stationary fastlink connections and the LEDs which are use-
ful error indicators.
Step Action
1 Check the red NoSD and Error LED at the UMAR and at the connected com-
ponent (e.g. tube collimator, XDC).
a) If one or both LEDs (Error and NoSD) are on or blinking at UMAR
or/and at the connected component -> clean the fiber optic cable (Clean-
ing a fiber optic cable / p. 134). If LEDs are still on, continue with step 2.
2 Switch off and on the gantry at the control box.
a) If LEDs are still on or blinking, continue with step 3.
3 Check the UMAR by swapping connectors.
a) Swap the fastlink connector at the UMAR with the neighboring one (e.g.
swap the A-component with the B-component). If the error moves to the
neighboring slot, -> UMAR o.k., fiber optic cable or the connected com-
ponent defective. Swap the connectors to their original positions and
continue with step 4.
b) If the error does not move to the other slot, -> UMAR defective.
4 Check the connection using a spare fiber optic cable.
a) Connect the corresponding slot of the UMAR to the connected compo-
nent with the spare fiber optic cable. If LEDs are still on -> replace the
connected component.
Before replacing the component, connect the component to any other
fastlink port with the spare fiber optic cable, and check the LEDs to verify
the defect.
b) if LEDs are off now -> cable between UMAR and component defec-
tive.
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Fig. 58: Stationary fastlink connections
LEDs on UMAS
1. NoSD: On if no optical signal, or signal with low amplitude is detected
2. Error: On , if Sync or CRC error detected
LEDs on XGS A and XGS B in PDC (D703)
1. Light Err: On if no optical signal, or signal with low amplitude is detected
2. Link Err: On , if Sync or CRC error detected
LEDs on PHS (LMAS)
1. Transceiver Signal detect: On if no optical signal, or signal with low amplitude is
detected
2. Receive Error: On , if Sync or CRC error detected
LEDs on IRS
1. FL NOT READY: not used
2. FL NO SIGN: On if no optical signal, or signal with low amplitude is detected
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3. FL NO SYNC: On , if Sync lost
4. FL CRC ERR: On if CRC error detected. In case of angle dependent errors, this LED
is on, unless correct CRC is detected.
Tab. 50 TSG stationary fastlink connections
TSG for connection UMAS -> UMAR 0
The following figure shows the fastlink path from the UMAS to the UMAR, and the LEDs
which are useful error indicators.
NOTE To find angle dependent problems, rotate the gantry by hand
and check the error LED at UMAR. If the LED is on for spe-
cific angular positions, check the data ring first.

Step Action
1 Check the red NoSD and Error LED at the UMAS and at the connected com-
ponent.
a) if one or both LEDs (Error and NoSD) are on or blinking at UMAS or/and
at the connected component -> clean the fiber optic cable (Cleaning a
fiber optic cable / p. 134). If LEDs are still on, continue with step 2.
2 Switch off and on the gantry at the control box.
a) If LEDs are still on or blinking, continue with step 3.
3 Check the UMAS by swapping connectors.
a) swap the fastlink connector at the UMAS with the neighboring one (e.g.
swap the A-component with B-component). If the error moves to the
other slot, -> UMAS o.k., fiber optic cable or the connected component
defective. Swap the connectors to their original positions and continue
with step 4.
b) If the error does not move to the other slot, -> UMAS defective
4 Check the connection using a spare fiber optic cable.
a) Connect the corresponding slot of the UMAS to the connected compo-
nent with the spare fiber optic cable. if LEDs are still on -> Replace the
connected component.
Before replacing the component, connect it to any other fastlink port with
the spare fiber optic cable, and check the LEDs to verify the defect.
b) if LEDs are off now -> cable between UMAS and component defec-
tive
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Fig. 59: Fastlink path from UMAS to UMAR
LEDs on stationary Tx module:
1. Power: Off if power to the Tx module is missing.
2. Signal: Off if no signal, or signal with low amplitude is detected
3. Sync: Off or reduced intensity (blinking) if Sync or CRC error detected
LEDs on rotating Rx module:
1. Power: Off if power to the Tx module is missing.
2. Signal: Off if no signal, or signal with low amplitude is detected
3. Sync: Off or reduced intensity if Sync or CRC error detected.
LEDs on UMAR
1. NoSD: On if no signal, or signal with low amplitude is detected
2. Error: On , if Sync or CRC error detected
Tab. 51 TSG fastlink path UMAS to UMAR
Step Action
1 Check all fastlink indicators (LEDs) in the path UMAS->UMAR.
a) if one or more LEDs in the path are not in idle state, continue with step 3.
b) if all LEDs are idle, continue with step 2.
2 Check output of UMAS by establishing a direct connection between UMAS
and UMAR with a spare fiber optic cable.
a) If Red NoSD and Error LED at UMAR are on -> UMAS defective.
Before replacing the UMAS, connect UMAS to any other fastlink port with
the spare fiber optic cable, and check the LEDs to verify the defect.
b) if Red NoSD and Error LED at UMAR are off -> UMAS and UMAR o.k.
Establish the original connection and continue with step 3.
3 Check power at the stationary Tx module.
a) If the green LED is off, -> Tx module defective or power from UMAS is
missing. Check the power path.
b) if the LED is on, continue with step 4.
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4 Check signal at the TX module.
a) If the yellow LED is off, -> missing signal from UMAS or broken/dirty
fiber optic cable connection, or TX module defective. Clean the fiber optic
cable (Cleaning a fiber optic cable / p. 134). If yellow LED is still off, ->
connect the UMAS and Tx module with the spare fiber optic cable. If the
problem is not related to the cable, establish the original connection and
continue with step 5.
b) if the orange Sync LED is on, but with reduced brightness -> check
quality of signal (TSG data quality at Tx modules / p. 132).
c) If all LEDs are on, continue with step 6.
5 Swap the Tx module.
a) Swap the Tx module with the rotating one. If the error moved-> replace
the Tx module.
6 Check power at the Rx module.
a) If the green LED is off, -> Rx module defective or power from UMAR is
missing. Troubleshoot the power path first.
b) if the LED is on, continue with step 7.
7 Check signal at the Rx module.
a) if the yellow LED is off,-> missing signal from Transmitter, or stationary
data ring defective, or rotating receiver carrier defective. Continue with
step 8.
b) if the orange sync lock LED is on, but with reduced brightness -> check
quality of signal. (TSG data quality at Rx modules / p. 133)
c) If all LEDs are on, continue with step 9.
8 Check the stationary data ring
a) Measure the resistance of the stationary data ring (How to check the
transmitting antenna / p. 135). If resistance not o.k., replace the data
ring.
Call HSC before replacing the data ring.
b) Adjust the rotating receiver carrier. If the error still persists, continue with
step 9.
9 Check the connection from Rx to UMAR.
a) If the red LEDs at the UMAR are on -> missing signal from Rx module,
or broken/dirty fiber optic connection, or UMAR defective. Clean the fiber
optic cable (Cleaning a fiber optic cable / p. 134). If LEDs are still on,
establish the original connection and continue with step 10.
Step Action
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TSG for connection UMAR -> UMAS 0
The following figure shows the fastlink path from the UMAS to the UMAR, and the LEDs
which are useful error indicators.
NOTE The UMAR->UMAS path uses the outermost structure of the
rotating data ring. To isolate the data ring, the middle or inner
structure (DMS A/B path) can be used temporarilly. Use the
Tx module and Rx module of the DMS data path, and tempo-
rarily establish fastlink connections to check the data ring
(use the spare fiber optic cables).

Fig. 60: Fastlink path from UMAR to UMAS
LEDs on rotating Tx module:
1. Power: Off if power to the Tx module is missing.
2. Signal: Off if no signal, or signal with low amplitude is detected
3. Sync: Off or reduced intensity (blinking) if Sync or CRC error detected
LEDs on stationary Rx module:
1. Power: Off if power to the Tx module is missing.
2. Signal: Off if no signal, or signal with low amplitude is detected
3. Sync: Off or reduced intensity if Sync or CRC error detected.
LEDs on UMAS
1. NoSD: On if no signal, or signal with low amplitude is detected
10 Use the spare fiber optic cable between Rx module and UMAR.
a) If red LEDs at UMAR are still on -> Rx module or UMAR defective. Con-
tinue with step 11.
b) If the Error LED is off now -> Replace the fiber optic cable.
11 Swap the Rx module with another one and check the LEDs at the Rx module
and UMAR.
a) If LEDs at UMAR are still on-> replace the UMAR.
Step Action
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2. Error: On , if Sync or CRC error detected
Tab. 52 TSG fastlink path from UMAR to UMAS
Step Action
1 Check all fastlink indicators (LEDs) in the path UMAR->UMAS
a) if one or more LEDs in the path are not in idle state, continue with step 3.
b) If all LEDs are idle, continue with step 2.
2 Check output of UMAR by establishing a direct connection between UMAR
and UMAS with a spare fiber optic cable.
a) If Red NoSD and Error LED at UMAS are on -> UMAR defective.
Before replacing the UMAR, connect UMAR to any other fastlink port
with the spare fiber optic cable and check the LEDs to verify the defect.
b) if Red NoSD and Error LED at UMAS are off -> UMAS and UMAR o.k.
Establish the original connection and continue with step 3.
3 Check power at the rotating Tx module.
a) If the green LED is off, -> Tx module defective or power from UMAR is
missing. Check the power path.
b) If the LED is on, continue with step 4.
4 Check signal at the Tx module.
a) If the yellow LED is off, -> missing signal from UMAR, or broken/dirty
fiber optic cable connection, or Tx module defective. Clean the fiber optic
cable (Cleaning a fiber optic cable / p. 134). If yellow LED is still off,
connect the UMAR and the Tx module with the spare fiber optic cable. If
the problem is not related to the cable, establish the original connection
and continue with step 5.
b) if the orange Sync LED is on, but with reduced brightness -> check qual-
ity of signal. (TSG data quality at Tx modules / p. 132)
c) If all LEDs are on, continue with step 6.
5 Swap the Tx module.
a) Swap the Tx module with the stationary one. If the error moved->
replace the Tx module.
6 Check power at the Rx module.
a) If the green LED is off -> Rx module defective or power from UMAS is
missing. Troubleshoot the power path.
b) if the LED is on, continue with step 7.
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TSG data quality at Tx modules 0
Two Tx modules are used for fastlink data transmission: one stationary Tx module for the
uplink to the rotating part, and one rotating Tx module for the downlink from the rotating to
the stationary part. Before starting troubleshooting for data quality, perform the TSG for the
fastlink connections first.
7 Check signal at the Rx module.
a) if the yellow LED is off -> missing signal from Transmitter, or rotating
data ring defective, or stationary receiver carrier defective. Continue with
step 8.
b) if the orange Sync LED is on, but with reduced brightness -> check qual-
ity of signal. (TSG data quality at Rx modules / p. 133)
c) If all LEDs are on, continue with step 9.
8 Check the rotating data ring (fastlink path). Refer to (How to check the trans-
mitting antenna / p. 135) and readjust the stationary receiver carrier.
a) Measure the resistance of the rotating data ring (fastlink uses the outer-
most structure). If resistance not o.k. -> replace the data ring.
Call HSC before replacing the data ring.
b) Adjust the stationary receiver carrier. If the error still persists, continue
with step 9.
9 Check the connection from Rx to UMAS.
a) If red Error LEDs at UMAS are on -> missing signal from Rx module, or
broken/dirty fiber optic connection, or UMAS defective. Clean the fiber
optic cable (Cleaning a fiber optic cable / p. 114). If LEDs at UMAS are
still on, establish the original connection and continue with step 10.
10 Use spare fiber optic cable between Rx module and UMAS.
a) If the red LEDs at UMAS are still on -> Rx module or UMAS defective.
Continue with step 11.
b) If the LEDs are off now -> Replace the fiber optical cable.
11 Swap the Rx module with another one and check the LEDs at the Rx module
and UMAS.
a) If LEDs on UMAS are still on-> replace the UMAS.
Step Action
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Tab. 53 TSG data quality at Tx modules
TSG data quality at Rx modules 0
First ensure that the quality of the data signal at the Tx module is OK (see above). When
plugging the fiber optic cable into the Tx module, there must be a noticeable increase in
light intensity at the orange Sync LED on both the Tx and Rx modules. This condition can
change at various gantry angular positions.
Tab. 54 TSG
Step Action
1 Unplug and Plug the fiber optic cables at the Tx module.
a) if the Sync LED shows reduced intensity (e.g. due to blinking at a high
rate) -> UMAR/UMAS output broken, or broken/dirty fiber optic connec-
tion from UMAR/UMAS, or Tx module broken. Clean the fiber optic cable
(Cleaning a fiber optic cable / p. 134). If LED still shows reduced inten-
sity, continue with step 2.
2 Check the UMAR/UMAS output using a spare fiber optic cable.
a) Connect UMAR/UMAS to the corresponding Tx with the spare fiber optic
cable. If the orange LED is o.k. now -> replace the fiber optic cable
between UMAR/UMAS and Tx module.
b) if the orange LED still shows reduced light intensity (with spare cable
installed), -> UMAR/UMAS or Tx module defective. Continue with step 3.
3 Check the UMAR/UMAS output using the indicator on any other Tx module.
a) Connect UMAR/UMAS to any other TX module within the system, using
the spare fiber optic cable. If the Sync Led at the temporarilly used Tx
module shows also reduced intensity -> replace UMAR/UMAS.
b) if Sync Led on the temporarilly used Tx module shows a noticeable
increase in light intensity-> replace the corresponding Tx module.
Step Action
1 Unplug and plug the fiber optic cables at the corresponding Tx module.
a) if the Sync LED at the Rx module shows reduced intensity (e.g. due to
blinking at a high rate) -> Tx module (output) broken, or broken Data
Ring, or Rx module broken, or receiver carrier defective. Continue with
step 2.
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Tests for data transmission 0
Cleaning a fiber optic cable
The cable's performance may degrade because of dust or dirt covering the input core in
the cables receptacle.
2 Check the RX module/s.
a) Swap the corresponding Rx module with any other Rx module (e.g. use
a Rx module from Data Path A) and check the Sync LED. If the error
moved to the temporarilly used Rx module, -> replace the Rx module.
b) if the orange LED still shows reduced light intensity, swap back the mod-
ules and continue with step 3.
3 Check the data ring (How to check the transmitting antenna / p. 135) and
readjust the receiver carrier (refer to the replacement of parts section).
a) If resistance of the microstrip antenna is o.k., replace the parts in the fol-
lowing order, after adjusting the receiver carrier -> 1. Tx module, 2.
receiver carrier, 3. rotating data ring.
b) If resistance of microstrip antenna is not o.k. -> replace the Rotating
Data Ring.
Call HSC before replacing the data ring.
Step Action
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Fig. 61: Cleaning optical connectors
Fastlink Test
The fastlink test within the Service Platform is a quick check for the fastlink path.
Select: Local Service->Sys.Communication->Fastlink
This test has to pass without any errors determined by the counters.
If errors are found with this test, refer to TSG for the fastlink connections in this section.
How to check the transmitting antenna
The structures of the fastlink data rings (stationary and rotating) can be measured with a
digital multimeter. The structures can be measured next to the transmitters as shown
below, and at the terminals shifted 180 degrees (same test points at opposite site of data
ring). The results may be slightly different ~1 Ohm.
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1. Use a digital multimeter to measure the resistance at the following test points:
Fig. 62: Test points for data ring
NOTE Measuring the resistance is important to find an interrupt or
short circuit in the structure. The nominal values should
serve as a guideline. If the measured values are out of toler-
ance, call HSC before replacing the data ring.

Measuring the fiber optic signal along the link
The fiber optic cable power at the fiber optic output of the slip ring Rx module has to be high
enough for reliable data transmission. The fiber optic receivers in the UMAR, slip ring Tx/Rx
modules, and UMAS have built-in signal level detectors that report an error when the signal
falls below a safe minimum level. However, for error identification it is important to know if
the problem is the incoming signal or the receiving part itself. It may be possible that the
power delivered via fiber optic cable to the input is high enough, however, the fiber optic
receptacle in the receiver module is covered with dust or dirt, and the incoming light does
Measure between Nominal value
TP1 and TP3 79 Ohm +/- 1 Ohm
TP2 and TP4 79 Ohm +/- 1 Ohm
TP1 and Ground 39.5 Ohm +/- 0.5 Ohm
TP2 and Ground 39.5 Ohm +/- 0.5 Ohm
TP3 and Ground 39.5 Ohm +/- 0.5 Ohm
TP4 and Ground 39.5 Ohm +/- 0.5 Ohm
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not reach the destination. The fiber optic signal can be measured at any point in the link
using an optical power meter (e.g. the HP 8410A or HP 8153A). The power level of the fiber
optic cable should be at least -9 dBm avg. at 850 nm into a 62.5/125 MMF fiber optic cable.
The modulation signal (fiber optic cable extension ratio) can be optimally measured with an
oscilloscope and a fiber optic probe, e.g. Tektronix 6701B. The signal amplitude is typically
400W.
Note: A fiber optic cable mounted in the gantry is difficult to measure with the above men-
tioned instruments unless the cable is fully released from the gantry cable tree. To avoid
this operation, you may use the delivered spare fiber optical cable and the adapter to
extend a cable end up to the measuring instrument. Consider additional loss in the spare
cable to correct the final result.
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6- 6Rotating Gantry
General 0
Safety 0
WARNING
[ hz_serdoc_F13G01U12M03 ]
Avoid accident and injury or damage to parts.
Risk of accident and injury!
Read and observe the safety information contained in
the General section of this document and/or the
Product specific safety notes.
Notes 0
This section contains information about isolating different problems in the rotating
part of the gantry.
Section General -> General information
Section CAN Bus -> Guided steps for troubleshooting CAN bus problems
Section Stop Report -> Guided steps for troubleshooting Stop Report problems
Section Rotating controller -> Rotating controller tests
Section System test -> System tests (DOM functional, X-ray timeout)
Definitions and abbreviations 0
Tab. 55 Definitions and abbreviations
Prerequisites 0
Documents
n.a
Tools and auxiliary equipment
Standard tool kit
Multimeter
Scope
Term Definition / Abbreviation
CAN Controller area network
tbd To be done
TSG Troubleshooting guide
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CAN Bus 6.1
CAN bus rotating part
The UMAS is the master controller for the CAN bus of the rotating part. The CAN bus con-
sists of a closed loop which is routed through certain rotating components. The terminal
resistor of the CAN bus has a value of 120 ohm and is located inside of the UMAR. The 2
wires of the loop are named CAN_L and CAN_H. The CAN bus wires CAN_L and CAN_H
are routed from the UMAS via the rear slip ring (2 tracks) to the UMAR. At the UMAR, the
CAN bus wires are routed through XGR A/B, XDC A/B and the PDR.
Because the CAN bus is a hard-wired loop connection (refer to figure), the resistance of
the loop can be measured using a multimeter. The resistance at plug X401 on cable W399
between pin 2 and 10 must be 120 +30/-10 ohm. Also check that the 2 CAN wires
(CAN_l/CAN_H) are insulated from ground. All affected CAN bus components are indi-
cated in the figure below.
Fig. 63: Can bus overview - rotating part of the gantry
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TSG CAN bus (rotating part) 0
Tab. 56 CAN bus troubleshooting
Step Action
1 Switch system off and press service switch S1 in PDC-A to switch off gantry
power completely.
2 Remove plug X401 from UMAS. Measure the resistance at plug X401 on
cable W 399 between pin 2 and pin 10 (CAN Bus / p. 139).
a) If the measured resistance value is 120 +30/-10 ohm -> wiring from plug
X401 cable W399 to the 120 ohm bus terminator inside of the UMAR is
ok -> continue with item 3.
b) If the resistance value is not 120 +30/-10 ohm -> continue with item 4.
3 Measure the resistance at plug X401 on cable W 399 from pin 2 and pin 10
against system ground (CAN Bus / p. 139).
a) If the resistance value is > 10 Kohm -> insulation on CAN_H and CAN_L
wires against system ground is ok -> no further action necessary.
b) If the resistance value is about 0 ohm -> insulation for CAN_H and
CAN_L against system ground is not ok (short circuit to ground) -> con-
tinue with item 5.
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TSG CAN bus to XGS 0
CAN bus to XGS
The UMAS is the master controller for the CAN bus to the XGS. The CAN bus consists of
a closed loop which is routed through XGS-A in PDC-A and XGS-B in PDC-B. The terminal
resistor of the CAN bus has a value of 120 ohm and is located inside a dongle. The dongle
is plugged in at XGS-B X3. The 2 wires of the loop are named CAN_L and CAN_H. The
CAN bus wires CAN_L and CAN_H are routed from the UMAS to XGS-A and XGS-B.
Because the CAN bus is a hardwired loop connection (see drawing below) the resistance
of the loop can be measured using a multimeter. The resistance at plug X400 on the UMAS
4 Remove plug X305 from UMAR. Measure the resistance at plug X305 on the
UMAR between pin 2 and pin 10 (CAN Bus / p. 139).
a) If the resistance value is 120 +30/-10 ohm -> CAN bus connection
between plug X305 on cable W550 and plug X401 on cable W399 has a
problem.
-> check wiring from plug X305 on cable W550 to plug X1 on the slip ring
pin 2/10 for bad contact or broken wires.
-> check wiring from plug X401 cable W399 to plug X2 on slip ring pin
2/10 for bad contact or broken wires.
-> If above cable wiring is ok -> the problem is at the back slip ring (mea-
sure the continuity between plugs X1 and X2 pin 2/10 on the slip ring ,
check/change defective brushes....).
b) If the resistance value is not 120 +30/-10 ohm -> remove plugs X302,
X303, X307, X301, and X300 in sequence. At each of these plugs on the
UMAR, measure the resistance between pin 4 and 11 until 120 +30/-10
ohm can be measured.
-> If 120 +30/-10 ohm can be measured -> the CAN bus problem is
between the last plug measured and the previously measured plug ->
find by ohm measurement which part is defective and change the defec-
tive part.
5 Remove plug X305 from UMAR. Measure the resistance at plug X401 on
cable W399 pin 2/10 against system ground (CAN Bus / p. 139).
a) If the insulation problem still exists -> the insulation problem is between
plug X305 on cable W550 and plug X401 on cable W399. Remove parts
located between above mentioned plugs in sequence to find the insula-
tion problem.
b) If the insulation problem no longer exists -> the problem is somewhere in
the rotating part between UMAR and the connected components. Isolate
the problem by measuring at plug X305 pin 2/10 on UMAR to system
ground while removing plug X300, X301, X307 X303, and X302 in
sequence.
Step Action
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between pin 2 and 10 must be 120 +30/-10 ohm. Additionally, check that the 2 CAN wires
(CAN_l/CAN_H) are insulated against ground. All affected CAN bus components are indi-
cated in the figure below.
Fig. 64: CAN bus overview for XGS
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Tab. 57 CAN bus troubleshooting
Step Action
1 Switch system off and switch off system power using the onsite off/on switch
(power of XGS-A/B is switched off).
2 Remove plug X400 from UMAS. Measure the resistance at plug X400 on
cable W55 between pin 2 and pin 10.
a) If the measured resistance value is 120 +30/-10 ohm -> wiring from plug
X400 on cable W55 to the 120 ohm bus terminal at X3 on XGS B is ok
-> continue with item 3.
b) If the resistance value is not 120 +30/-10 ohm -> continue with item 4.
3 Measure the resistance at plug X400 on cable W55 from pin 2 and pin 10
against system ground.
a) If the resistance is > 10 Kohm -> insulation of CAN_H and CAN_L wires
against system ground is ok -> no further action necessary.
b) If the resistance is about 0 ohm -> insulation of CAN_H and CAN_L
against system ground is not ok (short circuit to ground) -> continue
with item 8.
4 Remove plug X4 from XGS-A. Measure the resistance at plug X4 on XGS-A
between pin 2 and pin 10.
a) If the resistance value is 120 +30/-10 ohm -> CAN bus connection
between plug X4 and X400 on cable W55 has a problem.
-> check cable W55 for bad contact or broken wires.
b) If the resistance value is not 120 +30/-10 ohm -> continue with item 5.
5 Remove plug X3 from XGS-A. Measure the resistance at plug X3 on the
cable W54 between pin 2 and pin 10.
a) If the resistance value is 120 +30/-10 ohm -> check plugs X3 /X4 on
XGS-A for bad contacts; otherwise, change XGS-A.
b) If the resistance value is not 120 +30/-10 ohm -> continue with item 6.
6 Remove plug X4 from XGS-B. Measure the resistance at plug X4 on XGS-B
between pin 2 and pin 10.
a) If the resistance is 120 +30/-10 ohm -> check cable W54 for bad contact
or broken wire; otherwise, change cable W54.
b) If the resistance is not 120 +30/-10 ohm -> continue with item 7.
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7 Remove plug X3 (including the 120 ohm bus terminal) from XGS-B and mea-
sure the resistance at plug X3 (dongle) between pin 2 and pin 10.
a) If the resistance value is 120 +30/-10 ohm -> check plugs X3/X4 on
XGS-B for bad contacts; otherwise, change XGS-B.
b) If the resistance value is not 120 +30/-10 ohm > change dongle plug X3.
8 Remove plug X3 from XGS-A. Measure the resistance at plug X3 on cable
W54 pin 2/10 against system ground.
a) If the insulation problem still exists -> the insulation problem is between
plug X3 on cable W54 , XGS-B and dongle plug X3 on XGS-B. Remove
listed parts in sequience to isolate the insulation problem.
b) If the insulation problem no longer exists -> the insulation problem is
between plug X400 on the cable W55 and plug X3 on XGS-A. Remove
listed parts in sequence to isolate the insulation problem.
Step Action
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Stop report loop 6.2
The stop report loop is a made up of a number of contacts connected in series and fed with
24 V via Relay K8. Relay K6 is normally energized as long as power is available at the
UMAS. The stop loop is then set by the firmware closing K7 for 100 ms. When all stop con-
tacts are closed, K8 will energize and be held on by its self-holding contacts. Opening one
of the stop contacts will cause K8 to release.
NOTE The Stop Report Loop LEDs on UMAS are still under con-
struction. For this reason the troubleshooting described
below is only valid in a limited manner for the current system
state.

TSG stop report loop 0
If the stop report loop does not close, you may use the S8 switch on the UMAS for trouble-
shooting. By activating S8, the K8 contact is bridged and 24 V (30 mA) is supplied to the
stop report loop. Check down the LEDs on the UMAS if the LED status is on or off. The first
LED found which is not on indicates an open loop and therefore the direction of trouble-
shooting. For example, if LED SR PFront is on but SR PDC is the first LED switched off,
the loop to the upper front segment is open. In this case you can measure the continuity of
the upper front segment components until the problem (open loop) is found.
NOTE To troubleshoot some of the components of the stop report
loop, it is necessary to have a 15 pin SUB D (male and female)
plug available.

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Fig. 65: Stop circuit
Tab. 58 Stop report troubleshooting
Step Action
1 Switch on service switch S8 on UMAS (use a small tool to switch on S8).
2 Check status of the following stop report loop LEDs on UMAS in the following
ascending order.
a) SR PFront
b) SR PDC
c) SR UMAS
d) SR PRear
e) SR Con-Box
f) SR CTRLRot
If a LED is on -> loop to the belonging component loop is ok. The first LED
which is switched off indicates that the corresponding component loop is
open. Troubleshoot in this direction.
a) If all LEDs are off -> continue with item 3.
b) If the first LED which is not lit is SR PFront -> continue with item 4.
c) If the first LEDs which is not lit is SR PDC -> continue with item 5.
d) If the first LED which is not lit is SR UMAS -> continue with item 6.
e) If the first LED which is not lit is SR Con-Box -> continue with item 7.
f) If the first LED which is not lit is SR CTRLRot -> continue with item 8.
g) If all LEDs are on -> continue with item 9.
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3 UMAS internal problem or missing 24 V at UMAS.
a) Check if 24 V LED is lit on UMAS -> if not, 24 V from PD-A is missing
b) Press push button S5 (activates K11) and check if LED SR PFront
switches on.
c) Change UMAS
3 Open stop loop at upper front segment components (panels, display, MV45,
wiring). Measure the continuity of the loop in sequence until the problem is
found.
a) Measure the continuity from pin 1 to 14 at plug X403 on cable W357.
Measure the continuity from pin 1 to 14 at plug X307 on cable W250.
Measure the continuity from pin 1 to 14 at plug X2 on cable W252
Measure the continuity from pin 1 to 14 at plug X2 on cable W254
Measure the continuity from pin 1 to 14 at plug X2 on cable W256
4 Open stop loop to XGS-A or XGS-B
a) Measure the continuity between plug X400 on cable W54 pin 1/9 to X4
(W54) pin 1/9.
b) Switch service switch S8 on the UMAS to off (normal position).
Install Sub D plug with bridged pin 1 and 9 onto plug X3 on XGS-A (sim-
ulate stop loop to XGS-B). Switch system on and check whether LED
SR PDC is on or not.
-> If LED SR2 is on -> open loop to XGS-B
-> If LED SR2 is still off -> open loop in XGS-A
5 Open stop loop from internal UMAS FPGA. There are different reasons that
the FPGA opens the stop loop. Perform a restart and/or check logbook for
other error messages that have caused the FPGA to open the stop loop.
a) Switch system off. Press service switch S1 in PDC A to switch UMAS off.
Restart system.
b) Check logbook for error messages that have caused the FPGA to open
the stop loop. Follow the troubleshooting instructions described in the
error messages.
c) Change UMAS.
6 Open stop loop of the back ring components (panels, MV45, wiring). Mea-
sure the continuity of the loop in sequence until the problem is found.
a) Measure the continuity from pin 1 to 14 at plug X404 on cable W358.
Measure the continuity from pin 1 to 14 at plug X308 on cable W251.
Measure the continuity from pin 1 to 14 at plug X2 on cable W255
Measure the continuity from pin 1 to 14 at plug X2 on cable W257
Step Action
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7 Open stop loop to the control box. Measure the continuity of the loop in
sequence until the problem is found.
a) Measure the continuity from pin 1 to 9 at plug X402 on cable W51 .
8 Open stop loop from the rotating part of the gantry. First measure the conti-
nuity between plug X401 on the UMAS and plug X305 on the UMAR. Then
exclude components using of a Sub D plug with bridged pins 1 and 9.
a) Measure the continuity between plug X401 on cable W399 (pin 1/9) via
the slip ring part to plug X305 on cable W550 (pin 1/9).
b) Switch off service switch S8 on the UMAS (normal position).
Install Sub D plug bridged between pin 1 and 9 in sequence onto plugs
X302, X303, X301, and X300 on the UMAR (simulate loop to the con-
nected components).
Switch system on and check if the stop circuit is ok when the bridged Sub
D plug is installed. Perform above steps on all above mentioned plugs.
-> If the stop loop closes -> the problem is caused by the component
which is normally connected to the plug where the dummy Sub D plug is
connected at the moment.
-> If the stop loop does not close -> FPGA stop report loop on UMAR is
open. There are different reasons that the FPGA opens the stop loop.
Check the Eventlog for error messages that have caused the FPGA to
open the stop loop. Follow troubleshooting instructions given in the error
messages to continue.
-> Change UMAR.
Step Action
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Rotating controller 6.3
DOM 0
The functionality of the Dose Modulation Control is tested. It contains the following sub-
tests: Self-Test: The self-test of the DOM controller is performed via the test interface.
Performing the DOM test
1. Select Local Service -> Test Tools -> Rot. Controller -> DOM
2. Select unset all.
3. Select relevant tests.
4. Click GO and follow the instructions in the dialog. The test is terminated automatically.
Tab. 59 DOM test
COC (Tube collimator) 0
Tube collimator test function
The tube collimator is used for:
collimation of the fan beam
improving image quality (beam hardening) with movable head filter
measuring the dose value -> PHI-Z-monitor
Step Action
1 If test fails, change UMAR.
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controlling the flying focus position in the tube -> Phi-Z-monitor
To test the function of the tube collimator, the COC test is available in Local Service. The
test checks the function of the Phi-Z monitor in the tube collimator as well as the tube col-
limator function itself.
PHI-PSD Signal test (lab only): A positive and negative current can be selected in the test
platform. The selected current is applied via an amplifier to the A/D converter. The output
of the A/D converter is checked.
Z-PSD Signal test (lab only): A positive and negative current can be selected in the test
platform. The selected current is applied via an amplifier to the A/D converter. The output
of the A/D converter is checked.
Collimator test: No actual mechanical blade movement test, instead encoder values of
last INIT or last fatal TCO error (forces a TCO INIT run) are used. If values are in tolerance,
this test was successful. Test can be used to check if the last encoder values were ok. It
does not test the actual TCO status - see TSG instructions on how to check the actual blade
movement.
Filter test: Test moves the head filter to the in/out end position indicated by two LEDs. Rep-
etitions can be selected and sporadic problems detected - see TSG instructions.
Tube collimator TSG
Tab. 60 Tube collimator TSG
Step Action
1 Switch gantry off/on (COMP/ON -> SYS/ON) to trigger a gantry INIT. During
INIT, check if the TCO blades are moving and if the movable head filter position
LEDs F1 POS 1 and F1 POS 2 are alternately switching on/off (in/out end
position of head filter indication).
- if above conditions are fulfilled -> continue with item 2
- if the TCO blades are not moving or seem to move incorrectly -> continue with
item 3
- if TCO head filter LEDs are not alternately switching on/off -> continue with
item 4
2 Check Eventlog for error messages (power supply, etc.) during INIT test
if error messages are found -> continue troubleshooting as described in the
error message text
if no error message is found -> no further action
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3 Check Eventlog for error messages (power supply, etc.)
if error messages are found -> continue troubleshooting as described in the
error message text
if no error message is found -> change TCO
4 Select some repetitions in the COC filter test and check the Eventlog for the
error messages (power supply, etc.) that appeared during the filter test.
if error messages are found -> continue troubleshooting as described in the
error message text
if no error message is found -> change TCO
Step Action
152 Rotating Gantry
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System Tests 6.4
DOM functional 0
For the dose modulation test the system phantom is used. After the phantom is positioned
correctly two measurements (with both systems) are performed. The first measurement is
performed without dose modulation, the second with dose modulation. After each mea-
surement the effective mAs-product is read from generator table (control table). The
images are reconstructed and displayed. After the reconstruction, an ROI is positioned in
each image and the noise is retrieved. A computation concerning noise and mAs-product
of both images determines whether the dose modulation works correctly or not. If a tube
arcing has occurred, the test is not valid and must be repeated. The test can be done for
both systems separately.
Function: The DAS controller generates a DOM data frame for use in dose modulation
functions. A DOM frame is a compressed version of any IRS reading sent to UMAR via
Fastlink. The UMAR builds an angular attenuation profile used to modulate on-line the radi-
ation profile (Dose) applied to the patient. From the radiation profile, the filament data are
calculated and sent via Fastlink to the XGR (FilPower). Most of the DOM function in UMAR
is software.
Performing the test
1. Select Local Service -> Test Tools -> Rot. Controller -> COC
2. Select unset all.
3. Select relevant tests.
4. Click GO and follow the instructions in the dialog. The test is terminated automatically.
If a test fails, follow the TSG described next.
DOM functional TSG
Tab. 61 DOM functional TSG
Step Action
1 Perform Dom functional test 5 times.
-> if the test is out of tolerance at least 3 times -> continue with item 2.
-> if test is not out of tolerance at least 3 times -> no action necessary
2 Perform DOM test Local Service -> Test Tools -> Rot. Controller -> DOM
-> if DOM test is out of tolerance -> change UMAR
-> if DOM test is ok -> continue with item 3.
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X-ray timeout test 0
This test checks if the scan is switched off after 108% scan time. Normally a scan is
switched on/off only from the XC (X-ray release) signal, which is sent at scan start from
UMAR to XGS/XGR. For safety reasons, a timer in XGS/XGR is started as soon radiation
is switched on (> 20 kV) triggered from the XC signal. If the XC signal is not switched off
before the internal XGS/XGR timer exceeds its 108% limit, the scan is switched off by the
internal timer. If the test fails at XRS_113, (XGR Scan Time Exceeded) is sent to the
Eventlog.
Performing the test
1. Select Local Service -> Test Tools -> System tests -> Xray timeout
2. Select unset all.
3. Select relevant tests.
4. Click GO and follow the instructions in the dialog. The test is terminated automatically.
If a test fails, follow the TSG described next.
X-ray timeout TSG
Tab. 62 Xray timeout TSG
3 Check image quality from normal scans without selected DOM function.
-> if image quality is ok -> UMAR <-> DMS communication ok -> continue with
item 4.
-> if image is not ok -> troubleshoot Fastlink communication UMAR -> DMS
(Fastlink / p. 121).
4 Troubleshoot Fastlink communication UMAR -> XGR (Fastlink / p. 121).
Step Action
Step Action
1 Check the Event log for the XRS_113 error message. Follow the instructions
given in the error message text.
154 Stationary Gantry
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7- 7Stationary Gantry
General 0
Safety 0
WARNING
[ hz_serdoc_F13G01U12M03 ]
Avoid accident and injury or damage to parts.
Risk of accident and injury!
Read and observe the safety information contained in
the General section of this document and/or the
Product specific safety notes.
Notes 0
This section contains information about isolating different problems in the station-
ary part of the gantry.
Section General -> General information
Section CANopen Bus -> Guided steps for troubleshooting CANopen bus prob-
lems
Section Stationary controller tests -> Information about staionary controller tests
Definitions and abbreviations 0
Tab. 63 Definitions and abbreviations
Prerequisites 0
Documents
n.a
Tools and auxiliary equipment
Standard tool kit
Multimeter
Scope
Term Definition / Abbreviation
CAN Controller area network
TBD To be done
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CANopen Bus 7.1
TSG CAN open bus 0
The UMAS is the master controller for the CANopen bus. The CANopen bus consists of a
closed loop which is routed through certain components (refer to diagram). The terminal
resistors of the CANopen bus have a value of 120 ohms and are located inside the SCR
and the PHS.
In addition, the control box is connected via a repeater (part of the UMAS board) to the
CANopen bus. Therefore, the control box contains a 120 ohm terminal resistor as well.
NOTE The CANopen bus can be checked by measuring the resis-
tance of the CANopen circuit.

Fig. 66: CANopen bus
156 Stationary Gantry
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Tab. 64 Sequence to measure the CANopen loop resistance:
Tab. 65 Pin list for CANopen bus
Step Action
1 Switch off the system and press the service switch S1 in PDC A to switch off
gantry power.
2 Remove one of the CANopen circuit connectors.
For troubleshooting, it is recommended to remove a CANopen circuit con-
nector located in the middle between the two terminal resistors (refer to step
18 of the CANopen pin list).
Measure the resistance in both directions from the CANopen circuit. Plug
located at the component and the plug located at the cable.
3 Measure the CANopen loop resistance between the CANopen_H pin and
the CANopen_L pin (refer to the CANopen pin list).
The resistance between the CANopen_H pin and the CANopen_L pin
must be 120 +30/-10 ohm.
4 Measure the ground resistance of the CANopen_H pin and the CANopen_L
pin against system ground.
Note: The CANopen circuit must be isolated against system ground.
The ground resistance must be greater than 10 Kohm.
5 If the measurement values (in both directions) are in tolerance, the CAN-
open circuit is o.k.
If a measurement value is out of tolerance, remove the next CANopen
connector in the direction where the measurement value is out of tolerance.
Repeat the measurements from step 4 and step 5.
Step Component Connector CANopen_H
pin
CANopen_L
pin
Remark
1 SCR X5 7 2 120 ohm
2 WCS X4 1 2
3 WCS X3 1 2
4 UMAS X472 1 2
5 UMAS X404 15 2
6 X308 15 2
7 PRR X1 15 2
8 PRR X2 15 2
9 PRL X1 15 2
10 PRL X2 15 2
11 MV45 X1 15 2
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12 MV45 X1 16 4
13 PRL X2 16 4
14 PRL X1 16 4
15 PRR X2 16 4
16 PRR X1 16 4
17 X308 16 4
18 UMAS X404 16 4
17 UMAS X403 15 2
18 X307 15 2
19 PFR X1 15 2
20 PFR X2 15 2
21 DF X1 15 2
22 DF X2 15 2
23 PFL X1 15 2
24 PFL X2 15 2
25 MV45 X1 15 2
26 MV45 X1 16 4
27 PFL X2 16 4
28 PFL X1 16 4
29 DF X2 16 4
30 DF X1 16 4
31 PFR X2 16 4
32 PFR X1 16 4
33 X307 16 4
34 UMAS X403 16 4
35 UMAS X471 1 2
36 PHS X702 7 2 120 ohm
CANopen bus repeater (part of the UMAS board)
37 UMAS X402 10 2
38 Control Box X1 10 2 120 ohm
Step Component Connector CANopen_H
pin
CANopen_L
pin
Remark
158 Stationary Gantry
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Stationary controller tests 7.2
The system has to be in standby mode to perform the following controller tests. Some con-
troller tests, such as GSV, PHS, and CPI are not available or functioning with VA10.
Prerequisites 0
n.a
Master stationary (MAS) test 0
Test of foot switch and external trigger
1. Select Local Service -> Test Tools -> stat.Controller -> MAS
2. Select one or all MAS tests.
3. Click Go on the virtual user panel. Follow the instructions in the dialog.
4. Click the Start button at the control box.
If check fails -> follow instructions in the table below.
Tab. 66 MAS TSG
Gantry panel control (GPC) test 0
Test of control box, gantry panel, and gantry display.
1. Select Local Service -> Test Tools -> stat.Controller -> GPC.
2. Select one or all GPC tests.
3. Click Go on the virtual user panel.
4. Click the Start button at the control box and follow the instructions in the dialog.
If check fails -> follow instructions in the table below.
Tab. 67 GPC TSG
Rotation control (ROT) test (only max. speed limit test, 0.33 sec.) 0
Test of speed limit 0.33 sec.
1. Select Local Service -> Test Tools -> stat.Controller -> ROT.
2. Select one or all ROT tests.
Step Action
1 Check/change footswitch or cable connection.
Step Action
1 Change part that was functioning incorrectly.
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3. Click Go on the virtual user panel.
4. Click the Start button at the control box and follow the instructions in the dialog.
If check fails -> follow instructions in the table below.
Tab. 68 GPC TSG
Step Action
1 Check for ROT error messages in the Eventlog. Follow the instructions given
in the error message.
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8- 8Cooling System
Cooling System 0
Water Cooling 0
General
The water cooling system provides heat dissipation for the gantry electronics and X-ray
tube to a central facility chilled-water system or to an Air-Water Split Cooling Unit (option).
The internal air temperature of the gantry is regulated by a motor-driven 3-way bypass
valve on the incoming cold water and by a variable-speed blower fan on an air/water heat
exchanger (radiator) where the facility-chilled water flows through. Both are controlled by
an electronics box containing control boards and connected to sensors for the water and
air. The electronics box connects to the system via the CANopen bus. The fan unit contains
its own fan motor control board that connects to the electronics box. The blower in the lower
right gantry stand cools all rotating parts; there are no other fans in the rotating gantry.
A condensate-collection system collects condensed water below the radiator and automat-
ically pumps it away to a drain. The condensate pump connects electrically to the electron-
ics box.
If the temperature in the gantry or the temperature of the incoming water exceeds limits
according to the sensors, the electronic box will issue messages via the CANopen bus to
the UMAS that then appear in the EventLog of the ICS.
For sites using the Water-Air Split Cooling Unit, an interface to it is provided on the elec-
tronics box (X6).
The following diagrams are from the Function Description.
Fig. 67: Water Cooling Overview
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Fig. 68: Water Cooling System in Gantry
Fig. 69: Gantry water cooling circuit
162 Cooling System
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Fig. 70: Water Cooling Electronic Box Block Diagram
TSG Water Cooling
General troubleshooting process steps:
1. If possible, try to determine if the problem is EXTERNAL or INTERNAL to the gantry by
looking at the EventLog, Current Cooling State shown in Table T00, and LEDs on the
electronics box. If the problem appears to be external, seek possible resolution in hos-
pital/facility-chilled water system or with Split Air/Water Unit (Option), depending on
which is used at the site. Continue to evaluate the internal gantry conditions if the exter-
nal ones are verified as OK or cannot be determined immediately.
2. If the problem is INTERNAL to the gantry, look at the EventLog, Current Cooling State
shown in Table T00, observe the LEDs on the electronics box, and use the laptop ser-
vice connection to the electronics box described below.
3. Replace suspected defective parts.
NOTE Always be aware that if you open the cooling pipes, you must
prepare for preventing spills and refilling. If connected to the
hospital/facility cooling system, contact the facility engineer-
ing personnel!

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Information sources
The following sources of information about the source for cooling problems are available:
1. Messages in the EventLog:
Review the EventLog for warning and error messages from the WCS and troubleshoot
based on these errors. You can filter the EventLog on the text COOLING to see only cool-
ing errors.
If you cannot access the EventLog for any reason, due to a faulty ICS or CANo-
pen connection for example, you can connect a service laptop directly to the cool-
ing electronics box (# 4 below).
The following two INFORMATION messages in the EventLog are useful to determine pos-
sible changes in the cooling conditions, even if there are no warning or error messages.
NOTE These messages are INFORMATION-priority and will not dis-
play in the EventLog Viewer unless you have INFO messages
turned on. Also, they are generated only when a certain
amount of change has occurred in one of the measured val-
ues. For a readout of the current state of these values, see
Step 2, Table T00 shown below.

Message about the ENVIRONMENT/PRIMARY SIDE:
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Fig. 71: Message MAS220
Message about the COOLING SECONDARY (GANTRY) SIDE:
Fig. 72: Message MAS212
To determine what value is being displayed, look at the P1 value in the actual message
shown in the EventLog and find this HEX number on the list of Parameter 1: Supervision
ID numbers in the expanded message (above). P3 & P4 show the actual value in HEX.
NOTE It is necessary to convert HEX to decimal to read the value.
Use the Windows Calculator in the Scientific mode (WinXP
Programs > Accessories > Calculator > View > Scientific).
Click the HEX button, enter the values of P3 and P4 in order,
then click the DEC button. Remember that temperature val-
ues are given in 1/10th degree (e.g., 247 = 24.7 degrees C).

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2. Current system cooling status using table T00:
Using the Service Software function Control > Table Load/Modify, open table T00 from
Volatile. The current state of the various sensors is shown in the data fields of T00. Com-
pare this to the nominal values shown in the following screen-shot to determine if the actual
values displayed reveal any strong deviations and troubleshoot these.
NOTE DO NOT change the values in any of the tables!

Fig. 73: T00 table for water cooling
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3. LEDs on WCS electronics box:
The three LEDs on the left side of the electronics box are status indicators. In the normal
mode of operation, only the green LED (H1) flashes. The yellow LED (H2) is illuminated if
a warning (e.g., temperature out of tolerance) occurs, and also briefly whenever the control
board is switched on (initialization). During a fault condition (e.g., fan error), the red LED
(H3) is on continuously.
4. Additional information: Laptop service connection to electronics box
Note: All messages mentioned below are also sent to the Eventlog. Therefore the laptop
connection should be used only by someone who is familiar with a terminal emulator pro-
gram.
Connect the laptop PC serial port to the service connector on the electronics box with a
null-modem cable and running a terminal emulator program such as HyperTerminal.
Example:
>sta
>UpTm: 54:46 C:1 E:0 LE:250 I/Yf:6000/290 LA:200 I/Ym:0/0 Pos:0WE:
100 WA:150 FS:584
The number after the letter E: indicates the warning or error message code.
E:0 indicates no warning or fault.
Warning Alarms (YELLOW LED on electronics box illuminated):
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Error Alarms (RED LED on electronics box illuminated):
Code Warning messages via the laptop
10 /
110
Cooling unit exhaust air temperature (into gantry) too low
Control valve - electrical connection is faulty - Check wiring connection at
valve.
Control valve isnt working - Try turning the valve knob manually; see if it
responds by returning to its original position. If so, probably OK (repeat sev-
eral times). If it does not return to its original position, replace valve drive
unit, electronics box, sensors, valve.
11 /
111
Exhaust air temperature of cooling unit (into gantry) is too high
Same cause/action as code 10 above.
20 /
120
Hospital supply water temperature is too low (<4 degrees C)
Look for a thermometer on the hospital's incoming water lines and verify
coolant is 4-12 degrees C. Contact hospital facility engineers if out of range.
If hospital water supply is really OK, check/replace sensor for incoming water
temperature.
21 /
121
Hospital supply water temperature is too high (>12 degrees C)
Look for a thermometer on the hospital's incoming water lines and verify
coolant is 4-12 degrees C. Contact hospital facility engineers if out of range.
Check if the hospital's water is filtered, and if so, if the water filter is clogged
(briefly open bypass valve). If the hospital 's water supply is really OK, check
sensors for the hospital's water temperature and flow by shutting off incom-
ing water valve (red handle 90 degrees) and monitoring the sensors with
Table Load/Modify of Table T00: temperature and flow indications should
respond.
30 /
130
Gantry temperature is too low (< 22 degrees C).
Gantry temperature regulation is not working properly. Replace: control
valve drive / control valve, electronics box, sensors.
31 /
131
Gantry temperature is too high (>30 degrees C).
Gantry temperature regulation is not working properly. Verify sensor connec-
tion (if not connected, this error results). Replace: control valve drive / control
valve, electronics box, sensor, fan (if not blowing).
168 Cooling System
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Air Cooling 0
General
The air cooling system provides heat dissipation for the gantry electronics and X-ray tube
by circulating air from the exam room through the gantry and exhausting it back into the
room. The air intake is on the left side of the gantry left stand and the exhaust is from the
top of the gantry housing. The internal air temperature of the gantry is regulated by a vari-
able-speed blower (fan) motor. There are no other fans in the rotating gantry - the blower
Code Warning messages via the laptop
210 Error in fan controller
Fan connection to the electronics box is not connected. Check electrical con-
nection between fan and electronics box (connectors 1X1 and 1X2).
Fan bearing has seized. Check that fan rotor turns easily - DISCONNECT
FAN POWER before touching the fan blades.
Controller or fan has failed - replace fan unit.
220 Water level in condensate pan is too high
Check water level in condensate pan, function of condensate pump and
switch, and make sure that the clear hoses are OK. Verify electrical connec-
tion of condensate pump to electronics box (connector 1X3).
230 Fan speed too low
Check connection between electronics box and fan (connectors 1X1 and
1X2). Replace electronics box, fan unit.
1010 /
1011
Sensor R1 fault: exhaust air temperature to gantry
Check/replace sensor R1, connector 2X4.
1020 /
1021
Sensor R2 fault: air inlet temperature from gantry
Check/replace sensor R2, connector 2X4.
1050 /
1051
Sensor R3 fault: water outlet temperature or flow
Verify proper temperature and adequate flow of incoming hospital water.
Check/replace sensor R3, connector 2X4.
1060 /
1061
Sensor R4 fault: water inlet temperature
Verify proper temperature of incoming hospital water. Check/replace sensor
R4, connector 2X4.
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in the lower right gantry stand provides cooling for all rotating parts. The electronics box
connects to the system via the CANopen bus. The fan unit contains its own fan motor con-
trol board that connects to the electronics box.
A differential pressure sensor provides feedback to the electronics box about the dynamic
pressure in the measurement device, which reflects the actual air flow rate. A clogged air
filter will cause this sensor to activate and issue messages that the filter needs to be
cleaned.
If the temperature in the air intake of the gantry exceeds limits according to the sensors,
the electronics box will issue messages via the CANopen bus to the UMAS that then
appear in the EventLog of the ICS. If the gantry continues to overheat, the user is prompted
to finish the current patient. A timer is started, which will shut off the gantry power after 10
minutes.
The following diagrams are taken from the Function Description.
Fig. 74: Air Cooling - Overview
170 Cooling System
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Fig. 75: Air Cooling - Electrical Block Diagram
TSG Air Cooling
General troubleshooting process steps
1. If possible, try and determine if the problem is EXTERNAL or INTERNAL to the gantry.
Determine if the room air temperature is low enough to cool the gantry adequately (max
28 degrees C). If not, address this with the hospital/facility HVAC personnel.
2. If the problem is INTERNAL to the gantry, look at the EventLog for warning and error
messages, and observe the LEDs on the electronics box.
3. Replace suspected defective parts.
The following sources of information about the source of cooling problems are available:
1. Messages in the EventLog:
Review the EventLog for warning and error messages from the WCS, and troubleshoot
based on these errors. You can filter the EventLog on the text COOLING to see only cool-
ing errors.
If you cannot access the EventLog for any reason, due to a faulty ICS or CANo-
pen connection for example, you can connect a service laptop directly to the cool-
ing electronics box (# 4 below).
The following two INFORMATION messages in the EventLog are useful to determine pos-
sible changes in the cooling conditions, even if there are no warning or error messages.
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NOTE These messages are INFORMATION-priority and will not dis-
play in the EventLog Viewer unless you have INFO messages
turned on. Also, they are generated only when a certain
amount of change has occurred in one of the measured val-
ues. For a readout of the current state of these values, see
Step 2, Table T00 shown below.

Message about the ENVIRONMENT/PRIMARY SIDE:
Fig. 76: Message MAS220
Message about the COOLING SECONDARY (GANTRY) SIDE:
Fig. 77: Message MAS212
To determine what value is being displayed, look at the P1 value in the actual message
shown in the EventLog and find this HEX number on the list of Parameter 1: Supervision
ID numbers in the expanded message (above). P3 & P4 show the actual value in HEX.
172 Cooling System
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NOTE It is necessary to convert HEX to decimal to read the value.
Use the Windows Calculator in the Scientific mode (WinXP
Programs > Accessories > Calculator > View > Scientific).
Click the HEX button, enter the values of P3 and P4 in order,
then click the DEC button. Remember that temperature val-
ues are given in 1/10th degree (e.g., 247 = 24.7 degrees C).

2. Current cooling status using table T00: Using the Service Software function Table
Load/Modify; open table T00 from Volatile. The current state of the various sensors is
shown in the data fields of T00. Compare this to the nominal values shown in the following
screen-shot to determine if the actual values displayed reveal any strong deviations and
troubleshoot these.
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Fig. 78: T00 table for air cooling
3. LEDs on WCS electronics box:
The three LEDs on the left side of the electronics box are status indicators. In the normal
mode of operation, only the green LED (H1) flashes. In the event of a fault condition (e.g.,
fan error), the red LED (H3) is continuously illuminated. The yellow LED (H2) is illuminated
if a warning (e.g., temperature out of tolerance) occurs. Important: It also illuminates briefly
whenever the control board is switched on (initialization).
4. Additional information: Laptop service connection to electronics box
No information is available from the cooling unit air supplier.
174 Changes to Previous Version
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9- 9Changes to Previous Version
Chapter Change Reason
3
Disabling of the UHR comb and service switches
added
TD_Charm_11561
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10Index
H hz_serdoc_F13G01U03M01 . . . . . . . . . 8
hz_serdoc_F13G01U05M03 . . . . . . . . . 8
hz_serdoc_F13G01U06M01 . . . . . . . . . 8
hz_serdoc_F13G01U12M0315, 56, 100, 121, 138, 154
hz_serdoc_F13G01U13M02 . . . . . . . . . 8
hz_serdoc_F13G02U01M01 . . . . . . . . . 9
hz_serdoc_F13G02U01M04 . . . . . . . . . 7
hz_serdoc_F13G05U01M04 . . . . . . . . . 9
hz_serdoc_F13G07U01M01 . . . . . . . . . 7
176 Index
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