EMPLOYEE COMPETENCY MATRIX

LT - LESS THAN
GT - GREATER THAN

Years of Experience (Relevant experience)

CATEGORY DESIGNATION Compatible Skills Knowledge

Non Engineering Management Other
degree in
degree in Degree / Degree /
Engineering
compatible field Diploma Diploma
field

Setup and maintaining account, Maintaining systems,Install

Windows Family, Linux, Basic troubleshooting on
System Administrator GT 0 GT 0 - GT 1 software, Create a backup and recovery, Monitor network
Networks, Server Maintenance, Backup, Storage
communication, Setup security policies for users

Web Hosting, Video Streaming, Installation of Software's Attend to network issues and network setup, Troubleshooting of
Network Engineer GT 1 GT 1 - GT 2
in Linux server. LAN/WAN problems, Handle Network Security,

Able to perform the task in given turnaround time, Developing

Lead development effort, Must be in a position to solve
Software Developer GT 0 GT 0 - GT 2 coding, coordinating with other team members in order to
technical challenges - to write coding for the given task
complete the projects.

Designing/Developing as per client's instructions,

Coordinate with developers in order to fulfill the given task Responsible for the design, Implementation & Integration of the
Software Engineer GT 3 GT 3 - -
& unit testing to check whether the final result is error software Product.
free.

Checking the quality of software developed, & maintaining Responsible for ensuring that the development process has been
Quality Analyst GT 0 GT 0 GT 0 GT 0
the quality standards. followed and that the products meet the established standards.

Checking the quality of software developed, & maintaining Responsible for ensuring that the development process has been
Quality Engineer GT 2 GT 2 - -
the quality standards. followed and that the products meet the established standards.
TECHNICAL JUNIOR

To handle project independently, leading training &

guiding the mentors, to get the work done from the Provide technical expertise for implementing projects and for
Technical Manager GT 3 GT 4 - -
teams, checking quality of final output & Forwarding / effort estimations. Should be able to lead project implementation
uploading them as per client request

Responsible for creating Web sites using design software's &

Web Designer GT 0 GT 0 GT 0 GT 0 Creativity, Exposure to Design Software's.
made easy to Navigable & Accessible.

Creativity, Exposure to Design Software's like 3D / 2D Responsible for creating Web sites using design software's &
Graphic Designer GT 0 GT 0 GT 0 GT 0
Animation made easy to Navigable & Accessible.

Bringing up new business for the organization, analyzing the

Good in communication, Large network, wide knowledge
Business Analyst GT 0 GT 0 GT 0 GT 2 business system, Planning for 5 m's in order to execute the
about the Business, Market & Environment,
business.

Design and development of customer specific

customisations,Maintenance and release of the product
line, Packaging the product for both up gradation and
Build & Release Responsible for identification and control of the software product
GT 0 GT 0 GT 0 GT 0 general Release(Including database and Application part),
Engineer baseline
Set up the environments for both Development and QC
team, Performing basic Database Administration and Clear
case activities.

Page 1 of 7
 EMPLOYEE COMPETENCY MATRIX
LT - LESS THAN
GT - GREATER THAN

Years of Experience (Relevant experience)

CATEGORY DESIGNATION Compatible Skills Knowledge

Non Engineering Management Other
degree in
degree in Degree / Degree /
Engineering
compatible field Diploma Diploma
field

Setup and maintaining account, Maintaining systems, Install

Senior System Windows Family, Linux, Basic troubleshooting on
GT 4 GT 4 - GT 7 software ,Create a backup and recovery, Monitor network
Administrator Networks, Server Maintenance, Backup, Storage
communication, Setup security policies for users

Senior Network
GT 5 GT 5 - GT 7 Responsible for maintaining Routers, switches etc., Attend to network related issues& handling security
Engineer

Able to perform the task in given turnaround time, Developing

Senior Software Lead development effort, Must be in a position to solve
GT 3 GT 3 - GT 4 coding, coordinating with other team members in order to
Developer technical challenges - to write coding for the given task
complete the projects.

Designing/Developing as per client's instructions,

Senior Software Coordinate with developers in order to fulfill the given task Responsible for the design, Implementation & Integration of the
GT 7 GT 7 - -
Engineer & unit testing to check whether the final result is error software Product.
free.

Checking the quality of software developed, & maintaining Responsible for ensuring that the development process has been
Senior Quality Analyst GT 3 GT 3 GT 4 GT 4
the quality standards. followed and that the products meet the established standards.

Checking the quality of software developed, & maintaining Responsible for ensuring that the development process has been
Senior Quality Engineer GT 5 GT 5 - -
the quality standards. followed and that the products meet the established standards.

To handle project independently, leading training &

Senior Technical guiding the mentors, to get the work done from the Provide technical expertise for implementing projects and for
TECHNICAL SENIOR GT 8 GT 8 - -
Manager teams, checking quality of final output & Forwarding / effort estimations. Should be able to lead project implementation
uploading them as per client request

Innovative thinking, ability to handle projects Key person in creating websites, maintaining the websites as per
Senior Web Designer GT 4 GT 4 GT 4 GT 5
independently client's requirement

Bringing up new business for the organization, analyzing the

Good in communication, Large network, wide knowledge
Senior Business Analyst GT 5 GT 5 GT 4 GT 5 business system, Planning for 5 m's in order to execute the
about the Business, Market & Environment,
business.

Design and development of customer specific

customisations,Maintenance and release of the product
line, Packaging the product for both up gradation and
Senior Build & Release Responsible for identification and control of the software product
GT 4 GT 4 GT 4 GT 5 general Release(Including database and Application part),
Engineer baseline
Set up the environments for both Development and QC
team, Performing basic Database Administration and Clear
case activities.

Page 2 of 7
 TECHNICAL SENIOR

EMPLOYEE COMPETENCY MATRIX

LT - LESS THAN
GT - GREATER THAN

Years of Experience (Relevant experience)

CATEGORY DESIGNATION Compatible Skills Knowledge

Non Engineering Management Other
degree in
degree in Degree / Degree /
Engineering
compatible field Diploma Diploma
field

Organizes team or technology partner around design; manages

dependencies, Review requirements; emphasis on functionality
and system qualities, Interview candidates; provide input on
Organising,Planning,Coordinating,mentoring& Quality
Architect GT 15 GT 15 - - technical capabilities of staff; motivate development team,
checking
Recommend technology, standards, training, tools, Ensure quality
of design and operational control characteristics, Ensure design
goals are met, volumetric do not exceed scale.

Implement and enhance project delivery to reduce defects and

mitigate issues/problems and ensure project deployment within
the budget authorized, Identify technical and non technical
requirements for the projects, Assessing project budget and
Project Manager GT 4 GT 4 GT 4 - Organize project, manage resources, budgets & schedules
managing the project within the budget, Planning and executing
of the project through the project life cycle (SDLC) Performing
the meeting to baseline software requirements for the projects,
Defining the Scope for the project

Identifying training needs for implementation of the project,

Coordinating with other teams including Release Management for
Quality Assurance project delivery, Performing dependency management, risk
GT 7 GT 7 - - Setup and manage the quality assurance process
Manager management, issue management for projects Working with SQA
in maintaining quality compliance for the projects ,Analysing
slippages and address issues though Root Cause Analysis.

Conceptual Selling Capability — Ability to understand the

client business pain, conceptualize solutions and close
deals,Strategic Selling Capability — Ability to understand
the pain chain and political power structure within the
client organization and sell to key stakeholders to close Bringing up new business for the organization, analyzing the
Client Relationship
GT 3 GT 3 GT 3 GT 5 the deal,Competition Outsmarting Capability — Ability to business system, Planning for 5 m's in order to execute the
Manager
understand the competition strategy and thereafter to business.
create and execute the win strategy by leading the
Datamatics team to win business ,Meet and exceed
contractual obligations with client

MANAGEMENT JUNIOR

Responsible for planning and directing the work of a group of

Back-office Support Planning & Managing , Thorough knowledge of Projects
GT 3 GT 3 GT 3 GT 3 individuals, monitoring their work, and taking corrective action
Manager undergoing
when necessary.

Page 3 of 7
 EMPLOYEE COMPETENCY MATRIX
LT - LESS THAN
GT - GREATER THAN

Years of Experience (Relevant experience)

MANAGEMENT JUNIOR
CATEGORY DESIGNATION Skills Knowledge
Compatible
Non Engineering Management Other
degree in
degree in Degree / Degree /
Engineering
compatible field Diploma Diploma
field

Devising strategies to solve the tickets within SLA, Developing

knowledge base for Business Process Management System.
Performing Root Cause Analysis for known errors, Responsible for
the security control and implementation, LAN administration,
IT Manager GT 7 GT 7 - - Responsible for the quality service delivery of the centre Ensuring the performance of servers and network by constant
monitoring, Planning disaster recovery procedures and controls,
Content management of intranet and internet community portals,
Conducting technical and process management training for the
team & Administration of resources

Knowledge of generally acceptable accounting practices Setup accounting policies and processes. Responsible for making
Accounting Manager - GT 5 - -
and accounting software products. sure that all accounts are maintained as per set standards.

Supervise recruitment and selection function, and perform

recruitments from initial recruitment planning to final
hire,Interpret,Explain and apply personnel rules and
regulations,programs,policies, and laws to employees, Oversee
HR Supervisor GT 2 GT 2 GT 2 GT 4 Planning and management assistance
and coordinate benefits administration, workers compensation &
employee relations. Coordinate various employee training
programs utilizing consultants and outside trainers, Manage
complex personnel problems,& Post recruitment activities.

Evaluator of the HRD program's impacts and effects on

organizational efficiency, management of the organizational
Planning for manpower learning system, Operational manager responsible for the
requirements,Recruitment,selection,placement,induction,tr planning, organizing, staffing, controlling, and coordinating of the
HR Manager GT 5 GT 5 GT 4 -
aining,Post recruitment activities, employee welfare& HRD department, strategist responsible for long-term planning
Conducting Exit interview and integrating of HRD into the organization and marketing
specialist responsible for the advancement of HRD within the
organization through well defined and effective networks.
MANAGEMENT JUNIOR

Maintenance and release of the product line - Customer Suite,

Worked on release, Packaging the product for both up gradation
and general Release Includes database and Application part),. Set
Build & Release
GT 6 GT 6 GT 5 - Knowledge of Software Build & Release Techniques. up the environments for both Development and QC team. Worked
Manager
on upgrading the product on UNIX, LINUX and Windows
environment, Basic Database Administration and Clear case
activities

Page 4 of 7
 EMPLOYEE COMPETENCY MATRIX
LT - LESS THAN
GT - GREATER THAN

Years of Experience (Relevant experience)

CATEGORY DESIGNATION Compatible Skills Knowledge

Non Engineering Management Other
degree in
degree in Degree / Degree /
Engineering
compatible field Diploma Diploma
field

Implement and enhance project delivery to reduce defects and

mitigate issues/problems and ensure project deployment within
the budget authorized, Identify technical and non technical
Organize project, manage resources, budgets & schedules. requirements for the projects, Assessing project budget and
Senior Project Manager GT 8 GT 8 GT 6 -
Devise new plans to improve all of the above. managing the project within the budget, Planning and executing
of the project through the project life cycle (SDLC) Performing
the meeting to baseline software requirements for the projects,
Defining the Scope for the project

Identifying training needs for implementation of the project,

Coordinating with other teams including Release Management for
Senior Quality Setup and manage the quality assurance process and project delivery, Performing dependency management, risk
GT 10 GT 10 - -
Assurance Manager devise methods for improving QA processes management, issue management for projects Working with SQA
in maintaining quality compliance for the projects ,Analysing
slippages and address issues though Root Cause Analysis.

MANAGEMENT SENIOR Managing the High Net Worth customers, Achieving the Business
Senior Client
GT 7 GT 7 GT 7 GT 7 Interaction with Client/Users & Support groups targets, Enhancing and upgrading the relationships, Financial
Relationship Manager
planning,

Responsible for planning and directing the work of a group of

Senior Back-office Planning & Managing , Thorough knowledge of Projects
GT 6 GT 6 GT 6 GT 8 individuals, monitoring their work, and taking corrective action
Support Manager undergoing
when necessary.

Devising strategies to solve the tickets within SLA, Developing

knowledge base for Business Process Management System.
Performing Root Cause Analysis for known errors, Responsible for
the security control and implementation, LAN administration,
Senior IT Manager GT 10 GT 10 - - Responsible for the quality service delivery of the centre Ensuring the performance of servers and network by constant
monitoring, Planning disaster recovery procedures and controls,
Content management of intranet and internet community portals,
Conducting technical and process management training for the
team & Administration of resources

Partner with functional areas such as operation team, corporate

PFA and technology finance to ensure that our Accounting Policy
Excellent organizational, interpersonal& communication on Fixed Assets has been followed,Analyze monthly fixed assets
skills. Strong computer and analytical skills, including additions, depreciation expenses, assets transfer, assets disposal
Senior Accounting
- GT 8 - - proficiency in Excel and PowerPoint, Attention to detail, and impairments, and make sure all monthly activity has been
Manager
organized and thorough with desire for continuous recorded and is in-line with the latest forecast, Prepare Monthly
improvement. Close presentation to Senior Executives. Coordinate monthly
closing process, book accounting entries, and work with
consolidating team for inter-company assets transfer

Page 5 of 7
MANAGEMENT SENIOR
 EMPLOYEE COMPETENCY MATRIX
LT - LESS THAN
GT - GREATER THAN

Years of Experience (Relevant experience)

CATEGORY DESIGNATION Compatible Skills Knowledge

Non Engineering Management Other
degree in
degree in Degree / Degree /
Engineering
compatible field Diploma Diploma
field

Supervise recruitment and selection function, and perform

recruitments from initial recruitment planning to final
hire,Interpret,Explain and apply personnel rules and
MANAGEMENT SENIOR regulations,programs,policies, and laws to employees, Oversee
Senior HR Supervisor GT 4 GT 4 GT 3 GT 7 Planning and management assistance
and coordinate benefits administration, workers compensation &
employee relations. Coordinate various employee training
programs utilizing consultants and outside trainers, Manage
complex personnel problems,& Post recruitment activities.

Overall responsibility of HR Department, mentoring juniors & get

Senior HR Manager - GT 8 GT 6 - Planning,Organising,Staffing, controlling & Coordinating
the work done.

Maintenance and release of the product line - Customer Suite,

Worked on release, Packaging the product for both up gradation
and general Release(Includes database and Application part),.
Senior Build & Release Capability of Managing Quality control team in order to
GT 8 GT 8 GT 8 - Set up the environments for both Development and QC team.
Manager release the Products
Worked on upgrading the product on UNIX, LINUX and Windows
environment, Basic Database Administration and Clear case
activities

Handling the payroll, Managing advance Salary, Ad Hoc

Bonuses, Loans, Liaison with various government Day to Day Transaction, Petty cash handling, Attendance
Accountant - GT 1
organizations for Employee Provident Funds, ESI and other maintenance for the purpose of salary, Generating salary slips,
Retirement Benefits, Full and Final Settlement,

Back-office Support Understand of business processes and ability to learn new Ability to learn and understand business processes. Knowledge
GT 0 GT 0 - GT 0
Assistant tools quickly. of office automation tools.
OTHERS JUNIOR Good communication skills (both Verbal and Writing skills)
with an eye for detail to create error-free quality Working knowledge of MS Office (primarily MS Word). One+ year
Content Writer GT 1 GT 1 GT 1 GT 1 documents. Excellent comprehension skills with proficiency experience as Technical Writer/Content Writer (OR) Freshers who
in handling creative writing for technology related are confident in delivering quality documents.
products and services.
Placing the consultants of the company on projects, Updating the
Resume updating skill as per clients requirement,
US Placement candidates resume according to the US format, Send hot lists,
GT 2 GT 2 GT 2 GT 2 coordination, mentoring & Client interaction for payment &
Consultant arrange interviews and negotiate rates with clients, Good network
new requirement.
of contacts in the US IT consulting or in Contract Market

Should have some Background or exposure to US staffing,

Sound knowledge on IT concepts and latest trends,
Resume sourcing & Arranging interview with clients, Coordinating
US Placement Assistant GT 0 GT 0 GT 0 GT 0 Excellent knowledge of Internet based recruiting tools
with both client as well candidates till he is Placed.
(i.e.: Monster, DICE, Hot Jobs, etc.),Should know w2, c2c,
1099. Good communication skills.

Identifying candidates for various requirements by utilizing

various resources like Head hunting, job portals, references,
OTHERS JUNIOR Organizing and Conducting Week end drives, Initial screening &
HR Recruiter GT 1 GT 1 GT 1 GT 1 Sourcing, Hiring, Staffing, Talent Acquisition
short listing of candidates, Salary Negotiation and Offer roll letter,
Post Offer follow up till On boarding.

Page 6 of 7
 EMPLOYEE COMPETENCY MATRIX
LT - LESS THAN
GT - GREATER THAN

Years of Experience (Relevant experience)

CATEGORY DESIGNATION Compatible Skills Knowledge

OTHERS JUNIOR Non Engineering Management Other
degree in
degree in Degree / Degree /
Engineering
compatible field Diploma Diploma
field

Handling new joiner formalities, Maintaining MIS reports as and

when required, Coordinating with Recruitment team in Interview
HR Assistant GT 1 GT 1 GT 1 GT 1 Excellent oral and written communication skills
process, Attendance Maintenance, Coordinating with HR
Department in all the General activities.
Preparing Financial Statements, along with Trading, Profit & Loss
Account and Balance Sheet. Finalisation of Accounts
Preparing Cash Flow,Debtors,Creditors & Preparing Stock
Senior Accountant - GT 4 Communication through the Internet Preparing monthly Income
Summary
Analysis of the Company, Preparing & presenting various Reports
to the Management

Quality checking - outputs of team members,managing team

Senior Back-office Managing skill, clarity of Process carried out in
GT 4 GT 4 - GT 7 members, mentoring, Leading team successfully 7 giving high
Assistant organisation
quality output.

Place the consultants of the company on projects,

Senior US Placement Recruiting the candidates with the help of job portals &
GT 4 GT 4 GT 4 GT 4 Updating the candidates resume according to the US
Consultant references & Placing the candidate in the given turnaround time
format, Sound knowledge on IT concepts and latest trends

Senior US Placement Resume sourcing & Arranging interview with clients, Coordinating
GT 2 GT 2 GT 2 GT 2 Good Resume Process skills, Networking skills,
Assistant with both client as well candidates till he is Placed.
OTHERS SENIOR
Identification of manpower requirements, Gather defined job
specifications from technical managers with detailed job
descriptions and skill requirements. Organizing, Planning,
Scheduling and Conducting Interviews independently with
Technical Panels, Sourcing candidates using job postings, resume
databases, search engines, Head Hunting, etc. Also maintaining a
Good oral & written Communication skill, Negotiation skill, systematic and comprehensive database / Pipeline of all
Senior HR Recruiter GT 3 GT 3 GT 3 GT 3
Maintaining Database,MIS -Recruitment. candidates, Preliminary interviewing of potential candidates in
order to assess the candidate's suitability, Attitude, Academic &
professional qualifications, experience, communication skills etc,
coordinate with tech panels for technical evaluation and feedback.
Handling Salary Negotiations, salary closures, Issuance of Offer
Letters, follow-up with candidates for their DOJ. Generating and
updating Resource Requirement Sheet.

Maintaining Information of HR Department & assisting in all HR

Senior HR Assistant GT 3 GT 3 GT 3 GT 5 Maintaining Database,MIS of HR department
Activities.

Page 7 of 7