Objective Engage in Consulting and Managing portfolio of service offerings in the paradigm of Information/Infrastructure Management and Assurance, seeking perfection in work entrusted upon & seeking professional excellence in all endeavours, assisted by the right opportunity.
Qualification B.E ( E.C ) AITS, Saurashtra University - India MBA Operations , University of Hertfordshire UK (Distance Learning)
Summary of skills and work experience:
A career spanning of 09 years of strong experience in ICT industry with a focus on Client Interfacing, Infrastructure Solution Consulting and timely completion of any Network Infrastructure & Datacenter built-outs in line with IT Service Delivery Management guidelines. Have experience on analyzing client related RFP/RFI and responsible for the both Techno- Commercial aspects of all new built-out requirements.
Experience in providing Implementation & Maintenance of various Data & Voice multi vendor based Network connectivity implementations, WAN Implementation, IT risk Assessment & Assurance, Security Solutions, Service Level Management, Vendor Management and ISO standard Documentation Skills. Vast experience in Datacenter & IT Infrastructure Built-outs coupled with Project Management and Vendor Management Skills.
Key Performance Areas
TECHNOLOGY OPERATIONS Develop and implement strategic plans in line with project procedures/guidelines for Information Technology to effectively deliver customer service in a manner that is cost effective and in alignment with business strategies and future goals. Lead, develop, motivate and retain an operations staff capable of dealing effectively with both operational and technical issues. Formulating and implementing the Network Architecture improvement vision for Client Development centres.
SYSTEM / INFRASTRUCTURE MANAGEMENT Actively participating in infrastructure planning cost control & ROI Analysis. Formulating & implementing various infrastructure built-out plans within preset budgets and deadlines. Assessing security standards, managing licensing and software standardization issues.
PROJECT MANAGEMENT Actively involved in Planning & Defining of the Scope and Resource Planning. Develop and Control Time, Effort, Quality, Budget & Risks as a part of Project Delivery responsibility and Ensuring strict adherence to the defined estimates. Proving Team Leadership and visibility to the Stakeholders and ensure successful completion of the Deliverables.
VENDOR DEVELOPMENT Identifying & appraising vendors for technology/business process solutions and procurement of IT/Telecom related equipments. Ensuring strict adherence to the defined SLAs.
Detailed Professional Experience
Al Matrooshi, Dubai, UAE - December 2011 to Present, Al Matrooshi provided end-to-end solution of Design, Consultancy and Implementation in the Audio Visual, ICT and Security systems deployment. Designation: Manager Sales & Project Responsible for Sales (new opportunities and identifying resellers) , Customer Interaction, Pre Sales Design, Implementation Post Sales, End to End Project Management and Vendor/Sub Contractor engagement negation in the areas of Audio Visual, ICT and Security.
Individual Handled Projects: (Covering End to End Operation) 1) Cornish aluminum, Sharjah 2) Emirates Park Tower Hotel, Dubai 3) MCD Trading, Dubai 4) Zamin Enterprise, Dubai
Visionaire FZE, Dubai, UAE - Jan 2009 to Oct 2011, Visionaire provides leading edge solutions and services in the Audio visual, Information & Communication (ICT) and Intelligent Building Management (IBMS) technology deployment domain. Designation: Team Leader Customer Service Responsible for Project Implementation and Delivery Responsibilities and also handling the Customer Interfacing and Consultancy requirements for Pre-Sales opportunities in the areas of Audio Visual and ICT.
Award: Most Promising New Comer 2009
Individual Handled Projects: (Covering End to End Operation) 5) MASDAR ICT 6) UAE University CIT, SBA, MAQAM, TAWAM , FMHS , New Maqam Campus 7) DU Telecom 8) NCBC Bahrain 9) Commercial Bank Of Qatar 10) DAFZA 11) Zayed Center of Higher Organization 12) Abraaj Capitals 13) Other SMB Projects
Rootland , Dubai, UAE - Jun 2007 to Nov 2008 SMB IT Solution Providing Company Designation: Project Coordinator Cellucom Retail Outlets. Project Overview: BOS & POS configuration for minimum 8 users for RO, connected with dedicated data center for storage and security. Responsibilities: Delivery Schedule from Contractors Installation Coordination with Vendor/Integrators Client meeting on technical, commercial and contractual agenda. Implementations follow up as per project milestones with subcontractors Site survey/inspection for final signoff on project Daily Weekly Monthly Site/progress report to client Payments follow up. Individual Handled Projects: (Post Sales Implementation) 47 Cellucom mobile retail outlets within UAE
Microlink Solution Pvt. Ltd. India- Jul 2005 to Apr 2007 ICT System Integrator Designation: Project Coordinator Reliance petroleum automation project Phase II Responsibilities: Delivery, Installation, Commercial Documentation, Man Power Scheduling, Daily/Weekly/BEVR Site Report, Payment Follow up Individual Handled Projects: (Post Sales Implementation) Successfully completed and signoff on implementation of 47 Reliance petroleum retail outlet within Guajarat India Successfully completed RIL Action 500 activity ( up gradation on functionality ) of 400 Reliance petroleum retail outlets all over west region of india ( Gujarat, Rajasthan, Maharashtra,MP & Chattisgadh)
Degree Institute/University Year of passing % MBA(Operation) University Of Hertfordshire Distance Learning 2009 A B.E.(Electronics & Communication) Atmiya institute of technology and science. Gujarat ,India 2005 61.41%
Personal Details
Date of Birth: 10 December 1983 Language Proficiency: Gujarati, Hindi, English Martial status: Married Nationality: Indian UAE Driving licence: 1430033