Professional Documents
Culture Documents
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2014 Womens Health Campaign
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Natalie Fort Account Executive
Mallory Jones Creative Director
Cat Wells Research Planner
Kaitlyn Bennett Channel Planner
Taylor Bentley Digital/Social Manager
Jenna Simard Public Relations Manager
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Executive Summary 3
Campaign Purpose 5
Situation Analysis 6
Campaign Goals 12
Primary Research 13
Objectives 23
Secondary Research 21
Strategy 24
Budget & Timeline 33
Evaluation 40
Post Campaign Suggestions 41
Deliverables 35
Tactics 25
Conclusion 43
Target Audience 10
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Chances are, as a child you were taught to make healthy lifestyle choices.
Beginning at an early age, you saw a doctor when you were sick, a dentist
for a toothache and other specialists depending on the ailment. You ate
vegetables (willingly or not) and knew to tell your parents or guardians when
something felt wrong in your body.
However, what if you were never taught to make healthy lifestyle
choices that we all take for granted? Unfortunately, many young women
in Tarrant County have not been taught how to make healthy choices. JPS
Health Network is currently trying to teach women to make smart, healthy
choices. JPS Health Network is a county-funded health care system with 47
specialty clinics, 11 women service centers and 19 school-based clinics. The
hospi|ols curren| problem is |rying |o hnd o woy |o increose |rolhc in|o i|s
clinics, ond more specihcolly, |he 1P5 Heol|h Cen|ers lor Women. I|s primory
target audience is young African American and Hispanic women from Tarrant
County.
Women lor Womens compoign locuses primorily on |he
empowerment of young African American and Hispanic women ages 14 to
19. This target audience was chosen because of the precipice they stand
on. These young women are old enough to make their own choices, but still
young enough to adopt new ways of thinking. The campaign will ultimately
allow these young women to feel comfortable enough to make their own
healthy choices, and to take advantage of the services provided through
JPS Health Network and its satellite clinics. Primary and secondary research
has shown that these young women have strong ties to their families and
communities. This campaign hopes to break through the generational thinking
these young women have received from parents, grandparents and friends.
The campaign will focus primarily on executing a strong public
relations strategy. The public relations tactics laid out in this plans book
will encourage the target audience to develop self-empowerment and
responsibility when it comes to making healthy choices. Although JPS Health
Network mandates that patients under the age of 18 have a parent or
guordion presen| when seeking heol|h services, Women lor Womens gool is
to mold the way young women think about JPS Health Networks at an early
age, therefore reaching them before they are old enough to seek services
alone. The campaign will aim to encourage them to form their own opinions
about health care at a time when they are building a sense of independence,
and plant the roots of a lifelong relationship between these women and JPS
Health Network.
Women lor Womens implemen|o|ion ol
a JPS Health Network sponsored health
club, a school health fair held twice
a year and a mobile texting app will
empower these young women to take
their health into their own hands, and
reolire i|s never |o lo|e |o become |he
women they want to be.
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Women lor Women (W4W) in|ends |o educo|e Hisponic ond Alricon
American women, ages 14-19, about how to lead and maintain a healthy
liles|yle ond show why i| is impor|on| |o do so. W4W believes |ho|, in |ime,
educating these women about their health will lead to a decline in the infant
mortality rate in Tarrant County.
The majority of families of the women we are targeting are low income
and typically do not have health care or see doctors regularly; these habits
ore |hen possed down |o |heir children. Nony s|o|is|ics provide sulhcien| do|o
showing that chronic diseases, obesity, unplanned pregnancies and infant
mortality are much more prevalent in African Americans and Hispanics than
whites. This trend leads to many minority women growing up with little sense
ol how |o moin|oin heol|hy hobi|s |ho| will help |hem lo|er in lile. Il W4W
can reach these women before they begin to have health issues or become
seuolly oc|ive, we con |eoch |hem how |o properly core lor |hemselves. Il
we teach them the importance of their health, they will no longer be at the
mercy of current family and community health standards.
To reoch our |orge| demogrophic, W4W will por|ner wi|h For| Wor|h
Independen| 5chool Dis|ric| (FWI5D), o por|nership |hrough which we will be
able to provide opportunities for women to make appointments with doctors,
ocquire |ips lor leoding o heol|hy liles|yle ond leorn obou| 1P5s heol|h
services. Our team will provide health education services and support groups
to women to break the cycle of health neglect and lack of family support in
these communities.
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In T0, o hospi|ol opened in For| Wor|h, Teos, |o provide lree heol|h
care to all accident cases and any other cases which the authorities would
occep|. This mission become |he loundo|ion ol 1P5 Heol|h Ne|work. In
T54, |he Tbed Ci|yCoun|y hospi|ol olhciolly become 1ohn Pe|er 5mi|h
Hospi|ol. From |ho| doy lorword, 1P5 Heol|h Ne|work begon providing
quoli|y heol|h core lor individuols in For| Wor|h ond Torron| Coun|y ond is
curren|ly lunded by |he public. 1P5 Heol|h Ne|works mission is |o |ronslorm
health care delivery for the communities they serve. Today, its extensive
network provides the community with behavioral services, oncology,
cordiology, den|ol services, heoling wings, on HIVJAID5 Cen|er, 1P5 Heol|h
Ne|works |roumo services, or|hopedic ond spor|s medicine services, robo|ic
surgery ond womens services. In 2002, |he 1P5 Heol|h Cen|er lor Women
opened in Arling|on, ond in 2004 ono|her 1P5 Heol|h Cen|er lor Women
loco|ion opened in For| Wor|h. The 1P5 Heol|h Cen|er lor Women ollers
comple|e womens heol|h core wi|h ones|op convenience lor busy women.
I| ollers women in Torron| Coun|y o wide ronge ol diognos|ic services ond
specialty practices including prenatal care, well-women care, mature women
care and a Centering Pregnancy center.
Strengths
* Provides full-term medical services for pregnant women
* Provides centering program for expectant mothers
* Offers free pregnancy testing
* Cllers mony dilleren| womens heol|h services ("one s|op shop)
* Has 11 women service centers and 19 school-based clinics
* Provides Toi vouchers ond |ronspor|o|ion vio |he "mommobile
* Provides free gifts to women who complete the centering program
* Has a level 1 trauma center
* Has 47 specialty clinics separated from the physical hospital location
* keceived gron| lrom |he governmen| |o suppor| womens heol|h
* Helps undocumented people who may otherwise not to be able to
receive health care
* 38 full-time translators on staff
* Affordable health care option for the Tarrant county community
* Uses electronically-based data systems for collecting information
Weoknesses
* Small advertising budget
* Negative attitude associated with being the local public hospital
* Communi|y locks oworeness ol 1P5s ol|erno|ive progroms ond clinic
locations
* Online registration is not provitded
* Social media presence is minimal
* Ii||le or no promo|ion in |he communi|y lor 1P5s clinics ond cen|ering
groups
* 5choolbosed womens clinics ore obsen| lrom |orge| oudience
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Opportunities
* JPS Connection allows access to discounted medical care for patients
who qualify for assisted health insurance
* Provides 1P5 5econdory |o Insuronce or Nedicore (1P5 Connec|ion)
* JPS Connection can help cover costs for health related needs to the
Z0% ol 1P5 po|ien|s |ho| ore no| covered by heol|h insuronce,
* Has the opportunity to stimulate word-of-mouth promotion through
African American and Hispanic communities
* Opportunity to reach people through social media and digital
opplico|ions becouse ol |he young |orge| oudiences |echsovviness
Threats
* Young womens nego|ive leelings obou| heol|h services
* Young women in high school are only avaliable after school and on
weekends
* A lack of transportation
* A lack of community or family support
* Insuronce chonges wi|h Heol|hcore.gov
* Other hospitals or clinics that acquire and provide newer technology
* Texas public schools can be sensitive to health topics
* Plans in the past to decrease infant mortality have not succeded
* Privocy ond conhden|ioli|y concerns
* Competitors provide similar services to women in Tarrant County
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Wi|h |he ul|imo|e gool ol reducing |he inlon| mor|oli|y ro|e in Nor|h Teos,
Women lor Womens (W4W) heol|h compoign will s|ro|egicolly |orge| o
specihc oudience. The compoign oims |o reoch women oged T4 |o T who
ore living ondJor o||ending high school in |en specihc rip codes |hroughou|
Torron| Coun|y. Cl |he en|ire populo|ion in Torron| Coun|y, 50. percen| ore
lemole, T5. percen| ore Alricon Americon, 2Z.5 percen| ore under T8 yeors
old. We hope |hrough our compoign we con reoch T0,000 girls oged T4T
in Torron| Coun|y. There ore opproimo|ely 500 lemoles in eoch high school
where hope to implement our campaign. The average enrollment for the high
schools we ore reoching is T,000 s|uden|s, ond obou| 50 percen| ore lemole.
W4W believes |ho| developing ond enlorcing good hobi|s o| o young
age will help young women make smart, health conscious decisions when
they are older. This will eventually lead to an increase in the number of
healthy women in our community and a decline in infant mortality rates.
W4W proposes o communico|ions plon direc|ed o| |orge|ing Alricon
Americon ond Hisponic women hoiling lrom lowincome lomilies. Women
from this demographic typically visit the doctor or health care practitioner
only when they are ill and do not make maintaining regular well-women
check-ups a priority. Many of their families are without health insurance, or
the resources to cover health care expenses, making maintaining health an
economic challenge. They also lack reliable transportation, making trips to
the doctor even less desirable.
On a psychological level, women from this particular demographic
often value a sense of community and the opinions of their family and peers.
Thus, the existing negative connotation about health care in their communities
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1P5 Heol|h Cen|er lor Women is on ollordoble, ones|op shop ollering o
variety of health services to women in Tarrant County. However, it is not
the only center in the area that provides these services. Harris Methodist
Hospital is a larger, full-service medical center that also offers specialized
core in womens heol|h. I| is on olhlio|e ol Teos Heol|h kesources, which is
one ol |he lorges| loi|hbosed, nonproh| heol|h sys|ems in |he Uni|ed 5|o|es.
Cook Childrens Nedicol Cen|er is ono|her nonproh| heol|h core sys|em |ho|
concen|ro|es on pedio|ric core. I|s mission is |o improve |he lile ol every child
in our region |hrough |he |reo|men| ol illness, diseose ond in[ury. I| is ronked
in |he |op Z percen| ol |he no|ions hospi|ols lor i|s speciolired childcore.
Plonned Poren|hood is |he no|ions leoding seuol ond reproduc|ive heol|h
core provider. I| works |o improve womens heol|h ond sole|y, preven|
unplanned pregnancy and advance the right and ability of individuals and
families to make informed and responsible choices. The services it offers are
similor |o |hose ollered o| |he 1P5 Heol|h Cen|er lor Women ond con include
bir|h con|rol, womens heol|h core, pregnoncy |es|ing ond 5TD |es|ing.
ol|en de|ers |hese women lrom going |o |he doc|ors olhce, due |o worry
that they will be stereotyped and judged for going against sub-cultural
|rodi|ions. Fur|hermore, becouse Alricon Americon women hove described
|hemselves os sellconhden| ond independen|minded ("lock), chonging
|heir mindse|s obou| heol|h core moy be o chollenge, bu| W4W leels |he
challenge must be overcome.
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Increose oworeness ol personol heol|h, overoll heol|h
knowledge, and recognition of the value of seeking
health services among African American and Hispanic
high school-aged women in Tarrant County.
Create a welcoming and supportive environment for the
target audience to discuss health matters and concerns.
Empower the target audience to make their own
decisions, despite family customs, and take responsibility
of their personal health.
Fos|er o sense ol |rus| in 1P5 Heol|h Ne|work, ond i|s
staff, among the target audience, who may have never
visited a JPS Health Network clinic before.
Inci|e |hese women |o rou|inely visi| 1P5 Heol|h Ne|work
clinics and lay the foundation for continued, life-long
maintenance of personal health.
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To understand current view of health systems
among target demographic
To determine what type of health care services the
target seeks out, and why
To identify factors preventing target demographic
from seeking health assistance
To document social networks and cultural
inHuences on |hese women regording heol|h
maintenance
To inHuence |orge| demogrophic |o s|or|
maintaining their health at a young age
To determine the current knowledge of JPS Health
Network services
To determine how to motivate those to put an
emphasis on personal health
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Methodology
Survey
In order |o go|her por|icipon|s wi|hin |he |orge|ed demogrophic, W4W
went to two different locations, Ridgmar Mall and Paschal High School, to
dis|ribu|e our survey. In |o|ol, we were oble |o collec| do|o lrom 40 surveys
completed by women between the ages of 14-19. Before we could begin
plonning specihc compoign |oc|ics we needed |o unders|ond how our
demographic views health care services, what prevents them from seeking
proper health care, and how much emphasis they put on maintaining their
heol|h. y osking |hese ques|ions W4W oimed |o leorn how we con increose
general health awareness among our target audience and understand how
we con encouroge |hem |o seek heol|h ossis|once when needed. We chose
to use an anonymous survey as our primary research method, because we
wanted the participants to feel comfortable answering truthfully. To ensure
anonymity, after the survey was completed it was folded to hide results
lrom |he surveyor ond wos pu| in o lolder, un|il ono|her member ol W4W,
who was not present at the time of the survey distribution, input the results
in Qualtrics for them to be examined by the rest of the group. By hiding
the results from the survey distributors, then giving the result to another
member who was not present ensured that the data obtained would remain
ononymous. We believed il we go|hered o locus group, or verbolly osked
these questions, our participants would not feel as comfortable releasing
inlormo|ion regording |heir heol|h. While por|icipon|s were hlling ou| |he
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survey, we simultaneously asked non-medical questions that could potentially
affect how they view and seek health care, such as where they attended
school, how their school presented students with health information and
details about their home life. These quick interviews gave us more of an
insight into their mentalities regarding health services.
Word Associo|ion
In order |o see por|icipon|s curren| view ol heol|h core ond 1P5 Heol|h
Network, we provided a list of words related to our campaign and JPS
Heol|h Ne|work. We in|ended lor |he por|icipon|s |o wri|e down |he hrs|
word or phrase that came to their mind, if they were familiar with the term or
had any attitude regarding these terms. This projective technique provided
us wi|h more indep|h do|o, ond o greo|er unders|onding ol |he por|icipon|s
current knowledge. The results were varied, which is typical with projective
|echniques, however, resul|s were mos| consis|en| regording |he |erm "heol|h
insuronce. No[ori|y ol por|icipon|s no|ed |ho| |his |erm mode |hem |hink
about elderly people and money. This shows us that many younger people
do no| hnd |ho| heol|h insuronce is o priori|y. 5ince |hey view |hemselves os
young and healthy they think health insurance is not a necessary expense.
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Limitations
The survey and word association used has some limitations that must be
considered while evaluating the results. Although qualitative approaches
such as word associations provide rich, insightful data, we are not able to
generolire |he hndings |o |he en|ire populo|ion ol Hisponic ond Alricon
Americon girls oges T4T. Word ossocio|ion is o pro[ec|ive |echnique
designed to help us determine subconscious or preconceived thoughts
regarding certain terms related to our study. This technique was intended
to see how these women feel regarding certain medical terms. Using the
comple|ed word ossocio|ions we were oble |o collec| some hndings. We
found that majorities of the participants had positive responses to the term
"physicol heol|h, mony por|icipon|s used words such os impor|on|, PE, gym
and healthy. These results are promising because it shows that the target
demographic is aware of the general importance of being healthy. However,
mony ol |he word ossocio|ion por|icipon|s lel| |he sec|ion blonk. Due |o |he
anonymity of the participants, we are unable to investigate if they left the
section blank because they did not understand the instructions, they did not
know what any of these words meant or they had no opinion about the terms
they were presented with. Another limitation we came across in our study
wos |ime. We could only odminis|er o smoll omoun| ol surveys oround Torron|
County, but could have increased the sample with more time.
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Do|o Anolysis
After analyzing the survey data, we were able to conclude that many
women do consider health a priority and are comfortable seeking health
care. However, the majority of participants were unaware of the JPS
Connection program and incur obstacles, preventing these women from
seeking heol|h ossis|once o| 1P5 Heol|h Cen|ers lor Women.
Cu| ol our 40 por|icipon|s surveyed, 0 percen| were under
|he oge ol T. The mo[ori|ies ol our |orge| oudience s|ill live o| home
with their parents and thus, are fairly dependent on them for money,
|ronspor|o|ion, emo|ionol suppor| ond guidonce. I| is |heir relionce on
their parents, guardians and community standards that prevent them from
seeking |he help |hey need. We need |o empower |hese women |o be
comlor|oble moking |heir own decisions regording |heir heol|h. Wi|h |his
empowermen|, |hese women will leod heol|hier lives. We hope young
women will become healthly before getting pregnant, which will lead
to a long-term decrease in infant mortality rates in Tarrant County. Our
target demographic has a long history of substandard health care and
tends to have a reliance on community and family support, as opposed to
medicol |reo|men| when ill. We hope |o relorm |he woy |he demogrophic
views health care so the perpetual cycle of neglecting health can begin to
change.
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Survey Highlights
!48% of participants only visit the doctor when they are already ill
!48% of participants do not schedule annual check-ups to maintain
health
!88% ol por|icipon|s lock |ronspor|o|ion ondJor lomily suppor|
when seeking health assistance
!44% were unaware of the JPS Connection program
!Over 50% soid heol|h insuronce wos lor old people ondJor |oo
expensive
!Cn o scole meosuring comlor| level ol seeking womens heol|h
services (T no| comlor|oble, T0 very comlor|oble) |he overoge ronking
was 7
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In |odoys socie|y |here ore everincreosing concerns ol how |o moke heol|h
a priority, especially to the younger generations. JPS Health Network
opprooched W4W lor ideos |o help lower |he inlon| mor|oli|y ro|e in Torron|
Coun|y omong minori|ies oged T4T. We begon |o look o| |he his|ory ol
Alricon Americon ond Hisponic heol|h |rends os well os liles|yle inHuences |o
examine why they are experiencing a higher infant mortality rate than non-
minori|ies ore. We ore olso illus|ro|ing why we believe reoching |hem o| o
young oge will be benehciol long|erm.
Ul|imo|ely, reseorch leods |o |he conclusion: "|o mee| heol|h needs ol
vulnerable adolescents, health systems should incorporate coordinated and
interdisciplinary services that acknowledge adolescents relevant familial and
sociol con|e|s (5ecorTurner). W4W con promp| |eenogers |o recognire
|he beneh|s ol heol|h promo|ion ond reduce risky behovior |hrough
suppor|ive ne|works ond educo|ion. During |he oges ol T4T, women s|or|
|o solidily |heir own beliels ond liles|yle choices. Il W4W con provide
young women with health knowledge and support, they will make their own
choices, instead of following their family and community health standards.
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Research Highlights
!Inlon| mor|oli|y ro|e in Torron| Coun|y is Z. deo|hs per T000 live
bir|hs, no|ionol overoge is .8 per T,000 live bir|hs.
!Inlon| mor|oli|y ro|e lor mo|hers under oge |wen|y is T0.28 deaths
per T,000 live bir|hs. No|ionol overoge is .8 per T,000 live bir|hs
,7
!Majority of African American teen mothers perceive family support as
more important than other systems
1
!Proven relationship between high risk sexually active girls and
disengaged families (having witnessed violence or feeling unsafe at home)
2
!Ninori|ies lock sulhcien| or equol heol|h core compored |o non
minorities
3
!5% of African American women and 32% of Hispanic women are
overweight
4
!Maternal obesity is associated with increased overall risk of infant
death
8
!African Americans have higher rates of hypertension, diabetes, and
cardiovascular disease than other races
5
! Among women aged 19 years and younger, more than 4 out of 5
pregnancies were unintended
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!Odds of unintended pregnancies are increased in poor and low-income
families