WebPro For SP UserManual en v2

User manual
of
WEBPRO for Service Provider (SP)
Version 2.0

03 November 2006 COPYRIGHT Shin Satellite PLC 2002 Page 1 of 48
PROPRIETARY and CONFIDENTIAL

User Manual

WEBPRO
For Service Provider (SP)

REVISION HISTORY

Revision
Number
Date Comments Revise By
V1.0 16 May, 2006 Version 1.0 Release
Wanlaya Panjahong
Chantra Rodsila
Somruetai Rajanukoon
Teera Rattanapon
V2.0 03 November 2006
Change WebPros url from
http://203.192.33.94 to
https://webpro.ipstar.info
Add LOG menu on
Provisioning
Add Change Project on UT
Management
Add Change Information on UT
Management
Add Multiple Activate on UT
Management
Add Activate without Job on UT
Management
Teera Ruttanapon

User manual
of
Version 2.0


Created date : May 16, 2006
Version : 2.0
Author : Wanlaya Panjahong

User manual
of
Version 2.0


TABLE OF CONTENTS
REVISION HISTORY.......................................................................................1
1. Objective............................................................................................................4
2. Scope and Functions ..........................................................................................4
3. Definitions and Abbreviation.............................................................................5
4. Symbols and icons .............................................................................................6
5. Initiate Data and Configuration .........................................................................7
6. Access to WEBPRO ..........................................................................................8
7. Menu ..................................................................................................................9
8. Transfer UT(s) .................................................................................................10
9. UT Management ..............................................................................................15
10. LOG...............................................................................................................35
11. Update Job By NOC ......................................................................................36
12. UT monitor.....................................................................................................38
13. NDB Report ...................................................................................................40
14. Job Report ......................................................................................................44
15. Job Summary Report......................................................................................46
Appendix A..........................................................................................................47

User manual
of
Version 2.0


1. Objective
1.1. Support IBOSS
1.2. Manage UT, IP, PID and bandwidth of SP/Project
1.3. Manage user authorize
1.4. Monitor and control SPs NDB

2. Scope and Functions
Provisioning
o Transfer UT(s)
o UT Management
o LOG
Report
o UT Monitor
o NDB
o Job
o Job summary
Switch Language
o Thai
o English
o Chinese
Help
o Logout

User manual
of
Version 2.0


3. Definitions and Abbreviation

Term Definitions Remark
IBOSS IPSTAR Business and
Operation Support System

NSO National Service Operator NSO of Thailand is TOT
SP Service Provider
PID Product ID Consisted of LoS, ToS and CoS and
related to NDB (kbps)
LoS Link of Service Described to antenna size
ToS Type of Service Described to Application such as
Voice , Internet, etc.
CoS Class of Service Described to Bit rate of Toll and
Star
NDB Nominal Digital Bandwidth IPSTAR bandwidth is
commercially sold or leased out to
customers (NSO & SP) on the basis
of NDB.
NDB is the IPSTAR capacity
which is unitized andnormalized
with a standard parameters (Traffic,
Performance, Link and UTs ODU)
UT User Terminal or Consumer box
MD Mediation Device A Software which control GW
Database
IUAT IPSTAR UAT UAT process of IPSTAR SGGW

User manual
of
Version 2.0


4. Symbols and icons

Symbols and icons Description Meaning

Pink textbox and
folder icon
Able to key in the
textbox or look up
from the existing
list by click at the
folder icon

Yellow textbox and
Magnifying glass
icon
Read only, fill this
text box by click at
the magnifying
glass and select
from the popup list

Blue textbox Input only numeric

White textbox Any input

Red star Required field

User manual
of
Version 2.0


5. Initiate Data and Configuration
SP have to Transfer UT(s) belong to project before provisioning by UT
Management function step as follow:

4. NDB report
1.Transfer UT(s)
2. UT Management
3. UT Monitor

User manual
of
Version 2.0


6. Access to WEBPRO

1. Type URL of WEBPRO in Address of internet explorer (for example : GW
Thailand is https://webpro.ipstar.info)
2. Input User ID and Password
3. Click Sign In button or Enter for access to WEBPRO program

Figure1. WEBPRO Authorization

User manual
of
Version 2.0


7. Menu
There are four groups of menu
Provisioning
Report
Switch Language
Help

Figure2. Main Menu of WEBPRO

User manual
of
Version 2.0


8. Transfer UT(s)
SPs administrator can use this function for transfer UT to belong to the new
owner (SP or project). UT(s) must be inactive status before transfer and then they will
be updated owner at WEBPRO and Gateway Database. This function also can be
scheduled.

Figure 3. Menu for Transfer UT(s)
There are 2 methods to list source UT
1. source from external file (text file or excel file)

Figure 4. Transfer UT(s) by external file
1. Select destination
SP from the popup list
by click at magnifying
glass icon
3.1.2. Click Upload
button

2. . Select destination
Project from the popup
list by click at
magnifying glass icon
3.1.1. Browse source
file (.txt or .xls file)

3. Select type of source
3.1 File : click tab File
or
3.2 Search : click tab
Search

User manual
of
Version 2.0


Figure 5. Transfer UT(s) by external file (cont.)
3.1.4. Check in Check
box for select UT(s)

3.1.5. Click Transfer
UT(s) for update
owner of the selected
UT(s)

3.1.3. The list of UT
from external file will
be display in the table
format

User manual
of
Version 2.0


2. Source from search in the database

Figure 6. Transfer UT(s) by search from WEBPRO database
3.2.1. Input search
criteria

3.2.2. Click Search
to query the data from
database

User manual
of
Version 2.0


Figure 7. Transfer UT(s) by search from WEBPRO database (cont.)
3.2.3. After click
search, search result
will be displayed in the
table format

3.2.4. Check at the
check box for select
UT(s)

3.2.5. . Click Transfer
UT(s) for update
owner of the selected
UT(s)
(

User manual
of
Version 2.0


The example of text file and excel file

Text file format is Serial, MAC (separated by comma)

Figure 8. example of text file format
Excel format

Figure 9. example of excel file format

User manual
of
Version 2.0


9. UT Management
SPs administrator can provision UT (that have been loaded in to the system)
by UT management function. This function is used for action as follow:
9.1 Activate
9.2 Change status (Suspend/Resume)
9.3 Change IP
9.4 Force Logoff
9.5 FAP
9.6 Change PID
9.7 Change Location
9.8 Swap UT
9.9 Deactivate
9.10 Change Project
9.11 Change Information
9.12 Multiple Acivate

Table relation between Status and Action
Status Action
Inactive Activate
Multiple Activate
UAT -
(Activate by IUAT)
(Deactivate by Cancel Job or Job fail)
Active Resume (schedule)
Suspend
Force logoff
FAP
Change IP
Change PID
Change Location
Swap UT
Deactivate
Change Project
Change Information
Suspend Resume (if FAP status = Normal)
Deactivate
FAP (if FAP status = FAP enforced)

User manual
of
Version 2.0


Figure 10. UTs State

UAT
Active
IUAT (QC
Pass)
Suspend
Suspend or
FAP (Depend on PID)
Resume, FAP
Deactivate
UTs State
Activate
Activate without job
Multiple Activate
Change Project
Suspend
Resume
Deactivate
Change IP Address
Force Log-Off
FAP
SWAP UT
Change Location
Change PID
Change Information

Which action you can do?
Resume
Deactivate
Deactivate
Change Location
SWAP UT
Change PID
Cancel Job / fail
Activate, Multiple Activate
Deactivate
Inactive

User manual
of
Version 2.0


Figure 11. Menu for UT Management

User manual
of
Version 2.0


Input serial number that you want to make a provisioning request.

Figure 12. UT Management Screen
1 Input serial number
2 click at magnifying
glass icon for retrieve
serial information.
3 Select possible
provisioning request of
the input serial number.
6 Input all required
fields as a provisioning
request action.
4 Specific action date as
you want.
5 Input comment or reason, This
information will be display in
Comment on Job

User manual
of
Version 2.0


9.1 Activate

Figure 13. UT Management: Activate
When select a best beam, the program will show the confirmation window
about changing beam may effect to the IP Address, you can click OK button for
sure to activate this serial.

Figure 14. UT Management: Beam alert window

1. Activate and Multiple
Activate actions are
available for an inactive
serial.
2. Input SPs customer ID
3. Select required fields
such as activate PID,
BUC size, Action Date
(GMT)
4. Select IUAT location.
5. Must be select best
beam.

User manual
of
Version 2.0


Figure 15. UT Management: IP Address

Figure 16. UT Management: Activate Output

1. Select Routing Option
3.2 Input IP Address
corresponding to the Routing
Option
3.2 Input Subnet Mask.
2. Input number of hosts or
choose from list for finding
available IP Address.
4. Click the Submit button
for creates an IUAT Job.
3.1 Input IP Address
corresponding to the Routing
Option
Job ID and Authorize
key will be used by
Installer in IUAT
process

User manual
of
Version 2.0


9.2 Change status: Suspend
The existing status must be Active
1. Input Serial number and click magnifying glass icon to retrieve data
2. Select action type Suspend
3. Input Action time
4. Input comment or reason
5. Submit

Figure 17. UT Management: Suspend

Note :
After request successful, UTs status in WEBPRO will be Suspend andBarring in
GW
1. Input serial no.
and click at
magnifying glass
icon for retrieve data
2. Select Suspend
action
3. Input date and
time to action
5. Submit
4. Input comment or
reason

User manual
of
Version 2.0


9.2 Change status : Resume
The existing status must be Suspend or Active
2. Select action type Resume
5. Submit

Figure 18. UT Management: Resume

Note :
Action Resume can appear on UTs status Active, because UT can be schedule
for Resume after Suspend (Active Suspend Resume)
1. Input serial no.
and click at
magnifying glass
2. Select Resume
action
3. Input date and
time to action
5. Submit
4. Input comment or
reason

User manual
of
Version 2.0


9.3 Change IP Address
2. Select action type Change IP Address
5. Input new IP address (belong to existing beam)
6. Submit

Figure 19. UT Management: Change IP Address

If new IP Address you want to change not in current beam or current project , You
have to use action Change Location or Change Project or Deactivate and
Activate respectively

Note :
After request successful, UT status still Active.
1. Input serial no.
and click at
magnifying glass
2. Select Change IP
Address action
3. Input date and
time to action
6. Submit
5. Input new IP
Address
4. Input comment or
reason

User manual
of
Version 2.0


9.4 Force Logoff
2. Select action type Force Log-Off
5. Submit

Figure 20. UT Management: Force Log-Off

Note :
UT status still Active

1. Input serial no.
and click at
magnifying glass
2. Select Force Log
off action
3. Input date and
time to action
5. Submit
4. Input comment or
reason

User manual
of
Version 2.0


9.5 FAP
There are 2 way for use FAP. Penalty and return penalty.
9.5.1 FAP : Penalty
2. Select action type FAP
5. Select FAP status FAP Enforce
6. Submit

Figure 21. UT Management: FAP (Penalty)

Note :
FAP Enforce method is depend on FAP Action which setting on PID
Reduce speed
Suspend
No action

1. Input serial no.
and click at
magnifying glass
2. Select FAP
action
3. Input date and
time to action
5. Select FAP status
= FAP enforced
6. Submit
4. Input comment or
reason

User manual
of
Version 2.0


9.5.1 FAP : Return Penalty
1 Input Serial number and click magnifying glass icon to retrieve data
2 Select action type FAP
3 Input Action time
4 Input comment or reason
5 Select FAP status Normal
6 Submit

Figure 22. UT Management: FAP (Return penalty)

If FAP Action was Suspend, Change FAP status to Normal for Resume this UT.
If FAP Action was Reduce speed, Change FAP status to Normal for change CoS
of this UT to commercial CoS .

1. Input serial no.
and click at
magnifying glass
2. Select FAP
action
3. Input date and
time to action
5. Select FAP status
= Normal
6. Submit
4. Input comment or
reason

User manual
of
Version 2.0


9.6 Change PID
2. Select action type Change PID
5. Input new PID
6. Submit
7.

Figure 23. UT Management: Change PID

Note :
Change bit rate only, UT status still Active
Change Adjustment Factor, UT status will be changed from Active to UAT and
Job will be create
2. Select Change
PID action
3. Input date and
time to action
6. Submit
5. Change PID
1. Input serial no.
and click at
magnifying glass
4. Input comment or
reason

User manual
of
Version 2.0


9.7 Change Location
2. Select action type Change Location
5. Input new Location
6. Select Beam
7. Input new IP Address (if beam changed)
8. Submit

Figure 24. UT Management: Change Location

Note :
UT status still change from Active to UAT
2. Select Change
Location action
3. Input date and
time to action
8. Submit
5. Input new
Location
1. Input serial no.
and click at
magnifying glass
6. Select beam
7. If beam changed,
input new IP address
4. Input comment or
reason

User manual
of
Version 2.0


9.8 Swap UT
1 Input Serial number and click magnifying glass icon to retrieve data
2 Select action type Swap UT
3 Input new Serial No.
4 Input Action time
5 Submit

Figure 25. UT Management: Swap UT

Note :
- The old serial will be deactivated and the new serial will be activated.
- UT status still be changed from Active to UAT

2. Select Swap
UT action
4. Input date and
time to action
5. Submit
3. Input new Serial
1. Input serial no.
and click at
magnifying glass

User manual
of
Version 2.0


9.9 Deactivate
2. Select action type Deactivate
5. Submit

Figure 26. UT Management: Deactivate

Note :
- After Deactivate, UT status will be Inactive
2. Select Deactivate Action
1. Input Serial and click at
magnifying glass icon for
retrieve serial information.
3. Select deactivate date.
5. Submit
4. Input comment or
reason

User manual
of
Version 2.0


9.10 Change Information
2. Select action type Change Information
3. Input new customers description
6. Submit

Figure 27. UT Management: Change Information
2. Select Change Information
4. Select change information date
6. Submit
5. Input comment or
reason
3. Input customers description

User manual
of
Version 2.0


9.11 Multiple Activate
The existing status must be Inactive
2. Select action type Multiple Activate
4. Choose number of job
5. Follow steps as Activate action

Figure 28. UT Management: Multiple Activate
Note :
- This action must be use with GPS, for best result.
2. Select Multiple Activate
3. Choose number of job
4. Submit
2. Select multiple activate date

User manual
of
Version 2.0


9.12 Activate without Job
The existing status must be Inactive and have job status Confirm passed
with real cable. System will use information in the last job for activate.
2. Select action type Activate without Job
5. Submit

Figure 29. UT Management: Activate without Job
2. Select Multiple Activate
5. Submit
3. Select activate without job date

User manual
of
Version 2.0


9.13 Change Project
2. Select action type Change Project
3. Input Action date
4. Select new project
5. Select new PID
6. Change new IP Address in case existing IP Address is/are belong to project
8. Submit

Figure 30. UT Management: Change Project
2. Select Change Project
8. Submit
3. Select change project date 4. Select new project
5. Select new PID
3. Change new IP Address

User manual
of
Version 2.0


10. LOG
SPs administrator can use this function to monitor log of any action happened
in WebPro. The criteria is contain of:
Object Type: Type of object want to enquiry log
Object ID: ID of object.
Comment: Comment or reason in each action from UT Management
Batch No.: Batch No. from Transfer(s) UT
Queue: MDs queue no.
Status: Status of action
Request Date: Request action date

Figure 31. Menu for Log

Figure 32. List of Log

User manual
of
Version 2.0


11. Update Job By NOC
SP NOC can update job status by this function.

Figure 331. Menu for UT monitor

Figure 34. List job for update

1. Input search criteria
3. The result list of
Job will be displayed
in the table format

2. Click Search

4. Check at the record
you want to update

5. Input reason

6. Select Action for this job

User manual
of
Version 2.0


The job can be updated one by one
1. Click at the magnifying glass icon to display the detail of this job in the
popup windows
2. Select action for update this job
3. Click Submit

Figure 35. List job for update
1. Select job you want
to update.

2. Select action for this
job

3.Click Submit for
update this job

User manual
of
Version 2.0


12. UT monitor
SPs administrator can monitor UT that has been loaded in to the system by
UT monitor function. This function used for display status of UT and other details of
UT.

Figure 36. Menu for UT monitor

Figure 37. UT monitor
1. Select SP
5. The result list of
UT (s)will be
displayed in the table
format

2. Select Gateway

4. Click Search
button to see the result

3. Input other criteria
for searching

User manual
of
Version 2.0


The search result can be export to text format by click View Text and the format of
text as follow:

Figure 38. Example text view

User manual
of
Version 2.0


13. NDB Report
13.1 NDB Report by Beam

Figure 39. Menu for NDB report by Beam

Figure 40. Report criteria
2. Click Search to
see the report result

1. Select As of date of
report
NDB Report

User manual
of
Version 2.0


The result of NDB Report by Beam as follow :

Figure 41. Example NDB Report by Beam
NDB Report

User manual
of
Version 2.0


13.2 NDB report by PID

Figure 42. Menu for NDB report by PID

Figure 43. Report criteria
2. Click Search to

1. Select As of date of
report NDB Report

User manual
of
Version 2.0


The result of NDB report by PID as follow :

Figure 44. Example NDB Report by PID

User manual
of
Version 2.0


14. Job Report

Figure 45. Menu for Job

Figure 46. Job Report
2. Click Search to

3. The list of result
table format

4. Click at the
magnifying glass icon
to see the job detail

User manual
of
Version 2.0


Figure 47. Job Detail

User manual
of
Version 2.0


15. Job Summary Report

Figure 48. Menu for Job summary report

Figure 49. Job Summary Report
2. Click Search to

3. The list of result
table format

User manual
of
Version 2.0


Appendix A
1. PID Request Form

Figure 50. PID request form

User manual
of
Version 2.0


2. Request for IPSTAR Bandwidth Activate (RFA)

Figure 51. RFA

WebPro For SP UserManual en v2

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

WebPro For SP UserManual en v2

Uploaded by

Copyright:

Available Formats

User manual

You might also like