April 2008 Edition

Page 1 of 10



A AA A
A AA A
u uu u
u uu u
t tt t
t tt t
o oo o
o oo o
- -- -
- -- -
R RR R
R RR R
e ee e
e ee e
p pp p
p pp p
l ll l
l ll l
y yy y
y yy y
R RR R
R RR R
u uu u
u uu u
l ll l
l ll l
e ee e
e ee e

Out of the office, on mission or on leave? You can set an Auto-Reply Rule. When someone writes
an e-mail to you they will automatically receive a message informing them you are away at the
moment.



C Cr re ea at te e a an n A Au ut to o- -R Re ep pl ly y r ru ul le e


1) Click Tools | Rules





2) Click New




GroupWise 7 GroupWise 7 GroupWise 7 GroupWise 7
W WA AR RN NI IN NG G! !! !! !
Never click Run.

April 2008 Edition
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3) Type Auto-Reply





4) Click Received (enable) as shown above







5) Click Mail, Appointment (enable)

Click Task (enable)

Click Reminder note (enable)

Click Phone message (enable)

as shown above



6) Click

I IM MP PO OR RT TA AN NT T! !! !! !
Follow these
instructions slowly and
with care! Do not rush!
April 2008 Edition
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7) Click the down arrow and select From
If From is not in the list, click All Fields and select From from there.




8) Click and click [x] Does Not Contain






9) Type UNHCR Broadcast
The double quotes are important.





10) Click and select And








7) 8) 9) 10)
April 2008 Edition
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11) Click the down arrow and select Subject
If Subject is not in the list, click All Fields and select Subject from there.




12) Click and click [x] Does Not Contain






13) Type User Quarantine Release Notification
The double quotes are important.



14) Click OK



11) 12) 13)
I IM MP PO OR RT TA AN NT T! !! !! !
Follow these
instructions very
carefully. Check your
work! One mistake
will mean your Auto-
Reply rule will not
work.
April 2008 Edition
Page 5 of 10




15) Click Add Action

16) Click Reply









Continues on the next page
W WA AR RN NI IN NG G! !! !! !
Select the Reply
action only! Do not
select anything else!
April 2008 Edition
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17) Click OK









18) Subject: Type Auto-Reply
This is so it is clear to the recipient that the message was automatically created



19) Type your message this is the message you want the recipient to see
By default your auto-reply message will be sent to everyone, UNHCR and internet e-mail
senders. It is important to write your auto-reply message with this in mind.



20) Click OK

21) Click Save





I IM MP PO OR RT TA AN NT T! !! !! !
Do not click Include
message received
from sender.
I IM MP PO OR RT TA AN NT T! !! !! !
The message shown is
just an example! You
must write your own
personal message.
April 2008 Edition
Page 7 of 10

22) Click the tick box to switch the rule ON or OFF (enable/disable)


ON =
OFF =







23) If you have more than one rule, make sure that your Auto-Reply rule is the first in the list

Select Auto-Reply (so it is blue as shown above) and click until the Auto-
Reply rule is at the top of the list.



24) When you have finished, click Close

Finished!




By default the Auto-Reply rule will send replies to both UNHCR and outside/internet e-mail
addresses. If you would like to only Auto-Reply to UNHCR addresses see page 8.

To edit your message see page 10.

W WA AR RN NI IN NG G! !! !! !
Never click Run.

April 2008 Edition
Page 8 of 10


D Do o n no ot t A Au ut to o- -R Re ep pl ly y t to o i in nt te er rn ne et t e e- -m ma ai il ls s


If you do not want to auto-reply to internet (outside, non-UNHCR) e-mail, please follow the
instructions below:


1) Click Tools | Rules

2) Select the Auto-Reply rule

3) Click Edit

4) Click Define Conditions






5) Click and select And













Continues on the next page


April 2008 Edition
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6) Select From





7) Click and click [x] Does Not Contain






8) Type @*

It is important that you type this exactly as shown above!





9) Click OK

10) Click Save

11) Click Close

6) 7) 8)
I IM MP PO OR RT TA AN NT T! !! !! !
Follow these
instructions very
carefully. Check your
work! One mistake
will mean your Auto-
Reply rule will not
work.
April 2008 Edition
Page 10 of 10


E Ed di it t y yo ou ur r m me es ss sa ag ge e

The following explains how you can edit your Auto-Reply message after youve created your rule.

1) Click Tools | Rules
2) Select the Auto-Reply rule
3) Click Edit
4) Click Edit Action



25) Click OK




26) Edit your message
27) Click OK
28) Click Save
29) Click Close
I IM MP PO OR RT TA AN NT T! !! !! !
The message shown is
just an example! You
must write your own
personal message.
I IM MP PO OR RT TA AN NT T! !! !! !
Do not click Include
message received
from sender.