Professional Documents
Culture Documents
Continued on page 6
MAY 2014
A SUPPLEMENT TO PM NETWORK
discussed the
results of recent Pulse of the
Profession research ndings,
especially those related to change
management, with PMI Vice Chair
Steve DelGrosso, MSc, PMP.
PMI Today: After reviewing PMIs 2014
Pulse of the Profession
Certied Associate in Project Management 25,060
PMP
Project Management Professional 607,128
PgMP
Program Management Professional 1,027
PMI-RMP
PMI Risk Management Professional 2,669
PMI-SP
PMI Agile Certied Practitioner 5,265
PMI has 275 chartered
and 14 potential chapters
in 86 countries
TOTAL MEMBERS
CREDENTIALS/CERTIFICATIONS
Total Active Holders of:
PUBLISHING
450,037
4,494,345
Total copies of
all editions* of the
PMBOK
Guide
in circulation
*includes PMI-published
translations
More than 4 Million PMBOK
In-Depth Report:
Enabling Organizational
Change Through Strategic
Initiatives indicates that
organizations that report
being highly effective at
organizational change
management, those we
call Change Enablers,
incorporate certain
practices that they deem
important to the success of
strategic initiatives:
n
Having well-dened
milestones and metrics
n
Having senior
management committed to change
n
Establishing and communicating
concrete ownership and
accountability
n
Using standardized project
management practices
n
Having engaged executive sponsors
Change Enablers represent only
18 percent of those surveyed. Another
18 percent reported being minimally
effective at organizational change
management, whereas the remaining
64 percent said they were moderately
effective.
Communication is Key
Having each of these practices, though
important and used frequently by
Change Enablers, is not enough. Our
research nds that it is also critical to
effectively communicate the outcomes
of these practices throughout the
organization. Key communication
factors that make an organization good
at change management are creating
an effective communication plan (68
percent); properly executing that plan
(64 percent); and identifying, and
measuring and communicating the
intended benets of change
(62 percent).
The primary causes of organizational
change failure, the study nds, are
insufcient communications
(59 percent) and lack of leadership
(56 percent).
Change Enablers are much more likely
(85 percent) to understand and harness
the value of project management,
compared to 22 percent of their less
effective counterparts that report
they value the contributions of project
management in driving change.
Sustainable Change
Delivering strategic change is only half
of the story. The other half is about
sustaining the change permanently, so
as to deliver the strategic benets on
which the business case for the initiative
depended, and then sustain them into
the future.
PMIs survey data reveals that among
Change Enablers, twice as many
strategic initiatives meet original goals
and are completed on time and on
budget, compared to organizations that
are not as competent at organizational
change management.
This success comes from Change
Enablers demonstrating these practices
Change Enablers Point the Way Toward Strategic Initiative Success
Continued from page 1
Bottom-Line Reasons
Why Its Critical to Be a
Change Enabler
Organizations report that only
52 percent of their strategic
initiatives are successful. The
failure of strategic initiatives has
a signicantly greater nancial
impact than just project failure:
nearly 15 percent of every dollar
spent on strategic initiatives
is wastedUS$149 million for
every US$1 billion spent (PMIs
2014 Pulse of the Profession
study nds that US$109 million
is wasted for every US$1 billion
invested in projects).
Strategic initiatives are
the projects and programs
implemented to execute an
organizations strategy. By their
nature, strategic initiatives
drive change to transform an
organization from current state
to future state.
Failed projects can result in
huge nancial losses for an
organization, but a failed strategic
initiative has an impact far
beyond just the nancials. When
an organization embarks on
change, its likely that systems,
processes, vendors and perhaps
even the overall organizational
mindset (or mission) will be
impacted. Failure to successfully
enable sustainable change
leaves an organization losing its
competitive advantage.
Eighty-three percent of
organizations identifying
themselves as Change Enablers
indicate a strong nancial
condition, compared to just 52
percent of their less effective
counterparts.
Highly Effective
Change Enablers
Minimally
Effective
Moderately
Effective
Source: PMIs Pulse of the Profession In-Depth Report: Enabling Organizational
Change Through Strategic Initiatives.
18%
18%
Few organizations effectively manage
strategic initiatives
64%
PMI-387 PMITodayMay2014(P).indd 6 4/9/14 1:43 PM
PMI Today May 2014 Page 7
1
Harrington, Dr. H. James and Douglas Nelson.
The Sponsor as the Face of Organizational
Change. PMI, 2013.
2
IBM. Making Change Work. 2008.
3
PriceWaterhouseCoopers. The Change Trifecta:
Measuring ROI to Maximize Change
Effectiveness. 2012.
4
Aiken, Carolyn, Dmitriy Galper and Scott Keller.
Winning Hearts and Minds: The Secrets of
Sustaining Change. McKinsey & Company, 2008.
that allow them to successfully
implement and sustain change:
n
Standardized project and program
management practices;
n
Engaged sponsors who actively rally
senior management to commit to
change; and
n
Managing people through change.
Change Enablers are seven times more
likely to frequently use standardized
project management practices for
strategic initiatives, and it shows in
their results.
Regarding engaged sponsors,
organizations highly effective at change
demand active project sponsorship as a
core competency. According to a PMI-
commissioned white
paper,
1
the sponsor
plays a key role
by promoting and
sustaining the focus
on the projects
critical nature
and its urgency,
as well as by
coaching employees
and executives
and, nally, by
communicating a
shared sense of the
need for change.
Findings from an
IBM survey
2
support
this: over 90 percent
of respondents cited top management
sponsorship as the factor that makes
change successful.
Since lack of leadership is the second
biggest cause for organizational
change failures, it is critical that senior
management is on board to lead and
manage people through change.
A PwC Advisory Services report
3
states
that managing people through the
process of adopting and embracing
change is the best way to secure
stakeholder engagement and create
sustainable change. Sustainable
change means incorporating a project
and program management culture
and mindset to address the hearts
and minds of employees in an
organization. A McKinsey report
4
notes
that reshaping of employee attitudes
and behaviors is just as critical to the
success of a transformation as the
implementation of process changes.
Metrics of Change
How do organizations know that they
have enabled sustainable change?
What are the metrics that organizations
use to determine the success of their
strategic initiatives? PMI data shows
that customer satisfaction
(63 percent), cost reduction
(62 percent) and sales/
prots (50 percent) are the
three metrics routinely used
to evaluate the outcome of
organizational change.
It is important to note that
project and program managers
report that customer
satisfaction (58 percent) and
employee morale or retention
(45 percent) are by far the
top metrics that they consider
the best for evaluating the
outcome of organizational
change. In their experience,
sales/ prots and cost reduction
lag far behind, at 23 percent and
20 percent, respectively.
Culture and Mindset
With a project management culture
and mindset, organizations adept at the
iterative process of change can enable
longer-term sustainable change.
Change Enablers understand the
nancial necessity of strategic
change: there are more dollars lost
on strategic initiatives due to poor
project performance. While change
may be inevitable in todays business
environment, the insights offered in this
report can help leaders at organizations
pull ahead of their competition
without losing customer condence and
risking employee morale and retention.
Download Pulse of the Profession
In-Depth Report: Enabling
Organizational Change Through Strategic
Initiatives at www.PMI.org/Pulse.
See links to more resources,
including PMIs Managing Change in
Organizations: A Practice Guide, at
www.PMI.org/ChangeManagement.
PMIs survey data
reveals that among
Change Enablers,
twice as many
strategic initiatives
meet original goals
and are completed
on time and on
budget, compared to
organizations that are
not as competent at
organizational change
management.
PMI-387 PMITodayMay2014(P).indd 7 4/9/14 1:43 PM
Page 8 PMI Today May 2014
or the second consecutive year,
project management mentor
Dhananjay Gokhale, PMI-RMP, PMP,
motivated teams of project management
practitioners to perform short plays
about their profession before an enthusi-
astic audience in Pune, India.
Eight teams and 142 team members
participated in The World of Project
Management with Drama! which took
place over the course of two afternoons.
On the other side of the footlights were
three judges, more than 250 audience
members and 16 volunteers.
The skits covered a wide range of plots,
including:
n
Rifng off an old popular story in
India, the Emperor Akbar is the
project sponsor. If Prince Salim solves
the over-budget problem, he gets to
marry the slave-girl, Anarkali.
n
A kingdom is in the dark. The minister
hires a project manager to set up an
electricity project.
n
A project manager tasked with a
high-budget project dreams the
project fails. Next day, he wakes up
with lessons learned.
Project Managers as Thespians
F
The event ended with awards for
the best performances and a talk by
Mr. Gokhale, summarizing insights from
all the performances from a project
management perspective.
Participants and audience members alike
thought the event was motivating and
provided a good platform for teams to
create positive energy by working to-
gether on project management through
a practical experience.
A typical comment came from Supriya
Dharap, senior structural engineer for
Aker Powergas: Thanks for having
opened up such a platform to exhibit
individual talent, develop leadership
skills, develop team spirit, to be better
humans and understand project
management techniques through fun.
In short, project management is just
using your common sense as the key
weapon. Ms. Dharap also noted that
many people on her team want to learn
more details about resources such as
A Guide to the Project Management Body
of Knowledge (PMBOK
Guide).
More information about this event can
be found at www.dgonline.in/
drama-2014-summary.htm.
Dhananjay Gokhale, PMI-RMP, PMP
PMI-387 PMITodayMay2014(P).indd 8 4/9/14 1:43 PM
PMI Today May 2014 Page 9
cross-section of public sector
and private sector project leaders
from top corporations and gov-
ernment departments in the Middle East
attended PMIs executive roundtable
events in Abu-Dhabi and Dubai in the
United Arab Emirates and Riyadh, Saudi
Arabia. Attendees learned about and ex-
changed views on PMIs latest research.
Attendees in the United Arab Emirates
had the opportunity to hear highlights
around the 2014 PMI Pulse of the
Profession
Events Calendar
are reserved for activities organized by PMI, its
communities and its cooperating organizations.
For information on how to advertise in this
calendar, please email advertising@pmi.org.
Please see PMIs online Events Calendar for
more events, including those sponsored by
Registered Education Providers and other
suppliers of related goods and services.
SeminarsWorld
Events
Leading subject matter experts share
their experience and deep knowledge on a
variety of emerging topics. Whether you
are looking to build your leadership skills,
work on soft skills such as communications
and collaboration, or delve deeper
into agile, these events provide unique
opportunities to learn and connect with
the project management community.
Date Location
89 May Dubai,
United Arab Emirates
1213 May Brussels, Belgium
1922 May Philadelphia,
Pennsylvania, USA
2326 June Orlando, Florida, USA
(Mega SeminarsWorld
)
1112 August Nairobi, Kenya
Learn more about PMI SeminarsWorld
courses being held in these locations and
throughout the world. Use PMIs search
tool for project management training
matched to your specic needs.
Visit http://learning.PMI.org.
MAY 2014
78 May
PMI Central Illinois Chapter
PMI Central Illinois Chapter Conference
Normal, Illinois, USA. The conference will
feature keynote and general sessions by na-
tionally renowned speakers. Breakout sessions
offer tracks focusing on project skill develop-
ment, leadership, virtual/social media and agile
techniques and will include a live Skype session
with our PMI partners in Bangalore, India. Earn
12 PDUs. www.pmi-cic.org.
Instructor-Led e-Learning
Build your project management knowledge without leaving
your home or ofce with interactive online courses.
Current eSeminarsWorld courses:
Advanced Risk Management
115 May; 1024 July; 418 September; 923 October
Agile Project Management
822 May; 519 June; 721 August; 1125 September
Project Management
IntegrationSimulation
115 May; 519 June; 721 August; 1125 September
Requirements Management:
Investigate Your Project
815 May; 2128 August; 411 September; 216 October
Understanding Organizational Change
1724 July; 1421 August;
1825 September; 2230 October
Visit http://learning.PMI.org
for more information.
1416 May
PMI San Diego Chapter
PMI San Diego 2014 Annual Conference
San Diego, California, USA. PMI San Diego
Chapter's 11th Annual Conference will be a great
opportunity for you to learn leadership skills
from industry leaders and exceptional speakers,
gain critical business insights, expand your
professional network and earn PDUs to maintain
your PMI certications. http://pmi-sd.org.
JUNE 2014
12 June
PMI Netherlands Chapter
PMI Netherlands Summit 3rd Edition
Zeist, Netherlands. This event is a great
opportunity for networking, offering a full day
of presentations, talks and workshops spread
across multiple tracks. Keynote sessions by
international thought leaders include expert
insights and lessons learned. The central theme
of this years edition is The thin line between
project success and failure.
www.pmi-netherlands-summit.com.
89 May
PMI Mile-Hi Chapter
Project Management Negotiation
Denver, Colorado, USA. PMI Mile-Hi Chapter
presents Steven Hayward conducting a two-
day course on negotiation. Do you need
more resources? Is the timeline too tight?
Are there important procurement contracts
to be awarded? Negotiation skills are among
the most important any project manager can
possess. A case exercise thrusts participants
into the position of negotiators who must
deliver results against a deadline.
www.pmimilehi.org.
12 May
PMI Israel Chapter
Project Insight
Holon, Israel. Holon Institute of Technology
and the PMI Israel Chapter offer a series of con-
ferences aimed at students and professionals.
This event deals with stakeholders and project
management, coming at the subject from an
academic perspective and a professional
perspective. www.pmi.org.il.
PMI-387 PMITodayMay2014(P).indd 10 4/9/14 1:43 PM
PMI Today May 2014 Page 11
UPCOMING >
PMI
Research and
Education Conference
Portland, Oregon, USA
2729 July 2014
http://www.PMI.org/REC2014
congr esses | conf er ences | semi nar s | symposi ums | webi nar s
9 May12 noon to 1:00 p.m.
Eastern Time (GMT -4)
PMI Learning Education and
Development (LEAD) Community
of Practice
Stakeholder Management
Presenter: George Burton
More information and to register:
http://lead.vc.pmi.org
Links to PMI communities of practice webinars scheduled for May may be found at
www.PMI.org/Get-Involved/Communities-of-Practice/Knowledge-Cafe.aspx.
13 May11 a.m. to 12 noon
Eastern Time (GMT -4)
PMI Organizational Project
Management Community of Practice
Developing a Project
Management Standard for
Your Organization
Presenter: Francine DiMicele, PMP
More information and to register:
http://opm.vc.pmi.org
PMI communities of practice webinars are available exclusively to PMI members and at
no additional cost. Participants may claim one professional development unit (PDU)
per one-hour webinar.
Learn and Earn PDUs with Communities of
Practice Webinars and Events
16 June
PMI Israel Chapter
PMI Israel Chapter Annual Conference
Tel Aviv, Israel. This agship event hosts more
than 850 participants attending lectures, tracks
and exhibition stands. Its a great platform
for networking and experience exchange,
along with getting updated on leading-edge
methodologies. www.pmi.org.il.
30 June3 July
International Council on Systems
Engineering (INCOSE)
INCOSE International Symposium 2014
Las Vegas, Nevada, USA. This is the premier
international forum for systems engineering.
Paper authors, panelists and tutorial presenters
will address ways in which systems engineer-
ing principles and perspectives are performed
today, with a strong focus on technology inser-
tion, process improvements and organizational
governance in the context of global multicul-
tural and multidisciplinary challenges.
www.incose.org/symp2014/?page=welcome.
SEPTEMBER 2014
1113 September
PMI India
Project Management National
Conference
Hyderabad, India. Project Management Na-
tional Conference 2014 is a two-and-half-day
professional development event, conducted
by PMI India and hosted by the PMI Pearl City,
Hyderabad Chapter. The theme of this confer-
ence is Project Managementthe Mantra for
Sustainable Growth. It provides an opportunity
for project management practitioners across
industries, government, academia and nongov-
ernmental organizations to exchange ideas on
the challenges and emerging trends in projects
that are contributing to national objectives.
www.pmi.org.in/conference2014.
NOVEMBER 2014
13 November
PMI United Kingdom Chapter
Synergy 2014
London, England. Synergy 2014 is a daylong
professional development event themed Proj-
ect ManagementWhats New, Whats Old
PMI
www.rmcproject.com
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pmi_today_footer_20120405_printer.pdf 1 4/5/2012 11:58:47 AM
Chapter Links
news | people | projects
or the rst time, an international
event for scouts provided young
people with the opportunity to learn
about project management. The event,
named II Moot Scout Interamericano,
gathered 1,200 young people between
the ages of 18 and 21 in different cities of
Rio Grande do Sul state, southern Brazil.
A project management workshop was
organized by the president of a group
of all Brazilian PMI chapters, Srgio
Marangoni, and supported by the PMI
Rio Grande do Sul Chapter through
its volunteers.
The scouts came from countries
including Brazil, Argentina, Chile,
Uruguay, Paraguay, Bolivia, Colombia,
Venezuela, Ecuador, Peru, Costa Rica, the
Dominican Republic, El Salvador, Mexico
and Panama. In the workshop, young
people could take a more practical
approach to proper project management
as promoted by PMI.
Participants were separated into groups
of three to ve in order to work on a
specic project. The scouts had to plan,
make a schedule, identify the resources
needed and acquire them, select the best
performers, run the plan, reschedule,
change quantities, resize, deliver the
PMI Rio Grande do Sul Chapter www.pmirs.org.br
Scout Event Teaches Project Management
F
nal product and assess what has been
done. Furthermore, the participants had
the opportunity to learn what PMI is
and how to get involved. In addition to
learning how to deliver well-executed
projects as shown by an international
standard, they also were told how to
apply for a Certied Associate in Project
Management (CAPM)
certication.
These young scouts were not exactly
oblivious to the topic of project
management. They were often
prompted through their educational
progression within the scouting
movement to create and implement
elaborate designs to solve problems.
These projects can be community-
oriented, social, personal, professional
or related to the scout movement itself.
All participants enjoyed this experience,
and now they are well familiarized with
project management and its importance
in their day-to-day lives.
Srgio Marangoni leads a session at the scout event.
PMI-387 PMITodayMay2014(P).indd 16 4/9/14 1:43 PM
PMI Today May 2014 Page 17
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pmi_today_footer_20120405_printer.pdf 1 4/5/2012 11:58:47 AM
Chapter Links
news | people | projects
he PMI Sinaloa, Mexico Chapter
gave a workshop on project
management methodology to
teachers from a preparatory school.
This workshop was in preparation
for the National Innovation Projects
Competition, organized by the Ministry of
Education of the Mexican Government.
In this contest, students, along with
their faculty advisors (teachers), have
to develop a project in the categories
of software and/or media, technology,
education or business. The rst stage is a
local competition in which students from
the same school compete among them-
selves. Winners then compete at the state
level and nally move on to the national
competition.
PMI Sinaloa, Mexico Chapter www.pmisinaloa.org
Workshop Prepares Students and Teachers for
Project Innovation Contest
During the workshop, the teachers
learned about the methodology of project
management according to A Guide to the
Project Management Body of Knowledge
(PMBOK
credential exam.
Attendees benetted immensely from
a presentation on best practices in
running a training company, given
by Zhang Xuyan, general manager
T
PMI China News
Strategic Partnership Theme of R.E.P. Conference
of Hangzhou Creative Intelligence
Consulting Co., Ltd.
Awards were presented to seven R.E.P.s
for their excellence and contributions.
PMI China Managing Director Bob Chen
Conference attendees
PMI-387 PMITodayMay2014(P).indd 19 4/9/14 1:43 PM
MEGASKILLS MEGAMINDS MEGA YOU
23 - 26 June 2014
Orlando, Florida, USA | Caribe Royale Resort & Convention Center
REGISTER
TODAY!
learning.pmi.org/mega
MEGADIFFERENCE
Nows the time to reserve your place at the
career-changing project management training
event of the year.
MEGAPOTENTIAL