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Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 1 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012


Module 1: (15 Questions 18 Minutes)
Please answer the following questions based on the screen capture below:




1.1 What number is allocated to the single layer DVD storage media?
1.2 What is the number of the device that is an input device that converts information on
paper into digital information that can be used by a computer?
1.3 What number refers to a pointing device other than the mouse enabling you to move the
mouse pointer?
1.4 What number is allocated to the device you will use as input device to perform VoIP.
Please answer the following multiple choice questions:
1.5 This process of loading the operating system into the computers main memory from the
hard disk when switching on the computer is called:
A. Loading
B. Refreshing
C. Starting
D. Booting
E. None of the above
1.6 Computer hardware can best be described as consisting of the following:
A. Input devices, Systems Unit and Output devices
B. Input devices, Secondary storage devices, Systems Unit and Output devices
C. Input devices, Secondary storage devices and Output devices
D. Input devices, Secondary storage devices and Systems Unit
E. Input devices, Software, Systems Unit and Output devices

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8.4GB
Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 2 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
1.7 What does CPU stand for?
A. Central Programming Unit
B. Control Processing Unit
C. Central Processing Unit
D. Control Programming Unit
E. Central Peripheral Unit
1.8 Which of the following will not impact on a computers performance?
A. CPU speed
B. ROM size
C. Number of open applications
D. RAM size
E. Hard disk speed
1.9 Which of the following is volatile storage?
A. Hard disk
B. CD
C. RAM
D. ROM
E. None of the above
1.10 Which one of the following terms represent the third largest size?
A. Byte
B. Terrabyte
C. Megabyte
D. Gigabyte
E. Kilobyte
1.11 What does GUI stand for?
A. Good User Interface
B. Graphical User Interface
C. Graphical User Interaction
D. Graphical User Input
E. None of the above
1.12 A network linking an office in Pretoria to an office in London would be classified as a:
A. WAN
B. PAN
C. LAN
D. WLAN
E. None of the above
1.13 A private network which is restricted to a specific companys employees and some
external parties is called a(n):
A. PAN
B. Internet
C. Extranet
D. Intranet
E. None of the above

Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 3 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
1.14 Which of the following may result in RSI when using a computer?
A. Incorrect spectacles
B. Prolonged typing
C. Incorrect viewing distance
D. Poor ventilation
E. Poor lighting
1.15 Which of the following software makes the source code available?
A. Commercial software
B. Shareware
C. Freeware
D. Open source
E. None of the above

Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 4 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
Module 2: (10 Questions - 12 Minutes)
Please answer the following questions based on the screen capture below:






2.1 What number is allocated to the Refresh button?
2.2 What number is allocated to the button that you can click to return to your home page?
2.3 What is the number of the button that you will click to open a new tab?
2.4 What is the number of the button that will indicate if there are RSS feeds on a web page?
2.5 What is the number allocated to the address/search bar?
Please answer the following multiple choice questions:
2.6 What does URL stand for?
A. Uniform Resource List
B. Uniform Resource Locator
C. Uniform Resource Location
D. Uniform Resource Listing
E. None of the above

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Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 5 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
2.7 Which of the following is not true about a hyperlink?
A. A hyperlink acts as a bridge between web pages
B. A hyperlink can be a picture
C. A hyperlink can be underlined text
D. Clicking a hyperlink can play video
E. When you move the mouse pointer over a hyperlink it changes to an arrow
2.8 Which of the following is a valid web address?
A. http://www.absabank.co.za
B. http://www.absa bank.co.za
C. http:/www.absabank.co.za
D. http:\www.absabank.co.za
E. http:\\www.absa bank.co.za
2.9 Which of the following will indicate that you are visiting a secure web site?
A. Lock icon
B. The letters http in the URL
C. The letters https in the URL
D. A and B
E. A and C
2.10 RSS stands for the following?
A. Real Software Syndication
B. Really Simple Syndication
C. Really Simple Synchronisation
D. Real Software Synchronisation
E. Real-time Simple Syndication
Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 6 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
Module 3: (10 Questions 12 Minutes)
Please answer the following questions based on the screen capture below:





3.1 What number is allocated to the button which allows you to add an attachment to the e-
mail?
3.2 What is the number allocated to the button allowing you to mark the e-mail as high
priority?
Please answer the following multiple choice questions:
3.3 The effort to trick you into revealing personal or financial information using e-mails is
called?
A. Tricking
B. Phishing
C. Spam
D. Spyware
E. None of the above
3.4 An e-mail header contains which of the following?
A. To, CC and BCC fields
B. To, BCC and subject fields
C. To, CC and subject fields
D. To, CC,BCC, subject fields and attached file details
E. To, CC, BCC and attached file details

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Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 7 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
3.5 By what name is unsolicited e-mail commonly known?
A. Viruses
B. Chain mail
C. Spam
D. Unsolicited mail
E. None of the above
3.6 Which of the following is considered good manners when sending e-mail?
A. Use Cc when sending a message to a large group of people
B. Type e-mail using capital letters to make it easier to read
C. Put as much of your content as possible in the subject line as this makes it easier for
the recipient to determine what the e-mail is all about
D. Scan files for viruses using WinZip before including them in your e-mail
E. Use Bcc when sending a message to large group of people
3.7 If you start typing an e-mail and then save the e-mail message intending to send it at a
later stage it will be stored in which of the following folders?
A. Outbox
B. Sent items
C. Archive
D. Savebox
E. Drafts
3.8 When replying to an e-mail message the subject line will contain the subject of the
original e-mail with which prefix?
A. Reply:
B. Response:
C. Answer:
D. Re:
E. Rep:
3.9 Which of the following occurs when deleting an e-mail in the Inbox?
A. The deleted e-mail is moved from the Inbox to the Outbox folder
B. The deleted e-mail is moved from the Inbox to the Archive folder
C. The deleted e-mail is moved from the Inbox to the Deleted Items folder
D. The deleted e-mail is simply removed from your Inbox
E. The deleted e-mail is moved from the Inbox to the History box
3.10 When creating an electronic list of propective customers to which you plan to e-mail
details of new products on offer this list is usually called a(n):
A. Bookmarks list
B. Customer list
C. Distribution list
D. Correspondence list
E. Favourites list

Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 8 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
Module 4: (15 Questions 18 Minutes)
Please answer the following questions based on the screen capture below:




4.1 Which of the following folders contain sub-folders?
A. Documents
B. Personnel
C. Presentations
D. Spreadsheets
E. None of the above
4.2 The content of the My Work folder is currently sorted on which of the following columns?
A. Name
B. Size
C. Date Modified
D. Attributes
E. None of the above

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Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 9 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
4.3 If you want to extend the current selection of file(s) to add only the Car Stats.txt file to
the selection you would make use of which of the following keys?
A. Shift
B. Alt
C. Ctrl
D. Enter
E. Tab
4.4 What number is given to a file/folder that represents a compressed file/folder.
4.5 What is the number of the icon that you can click to change the display of files in the
currently selected folder to thumbnails?
Please answer the following additional multiple choice questions:
4.6 The names of currently active programs are displayed on which of the following?
A. Status bar
B. Taskbar
C. Quick Launch bar
D. Title bar
E. Horisontal scroll bar
4.7 Which of the following key(s) can be used to display the Windows Task Manager?
A. Ctrl + T
B. Ctrl + Alt + Delete
C. Ctrl + Shift + Delete
D. Shift + Alt + Delete
E. Ctrl + Esc + Delete
4.8 Assume that the system displays the date as 2009/10/22 and you want to change the
display to 22/10/2009. Which of the following option would you use to change this
setting?
A. Date and Time
B. System
C. Display
D. Administrative Tools
E. Regional and Language Options
4.9 Which of the following key(s) will you use to capture the current window?
A. PrtScr
B. Alt + PrtScr
C. Ctrl + PrtScr
D. Shift + PrtScr
E. Ctrl + C
4.10 What are the options on the desktop providing easy access to programs and files called?
A. Quickcuts
B. Rapidcuts
C. Fastcuts
D. Shortcuts
E. Quick launch cuts
Sample Exam 1: Preparation Exam for EUP Practical Exam 1 Modules 1 - 4 Page 10 of 10

Version 1.00 Copyright UNISA EUP1501 2012 29 March 2012
4.11 Which of the following actions can you use to start an application from the application
icon on the desktop?
A. Single click the program icon using the left mouse button
B. Double-click the program icon using the right mouse button
C. Single click the program icon using the right mouse button
D. Double-click the program icon using the left mouse button
E. Hold down the Ctrl key and click the program icon using the left mouse button
4.12 Which of the following keys can be used to cycle through currently open applications?
A. Alt + Tab
B. Ctrl + Tab
C. Shift + Tab
D. Ctrl + F6
E. Ctrl + PgDn
4.13 Which of the following is true regarding the Save and Save As commands?
A. The Save command is used when you save a file for the first time
B. The Save command allows you to save both an orginal and revised version of a
document
C. The Save As command allows you to select a path and specify a file name but not the
file type
D. When using the Save command a warning will be given as you are overwriting the
existing file
E. The Save As command allows you to select a path and specify a file name and file
type
4.14 Which of the following file names is not a valid file name?
A. June Report.doc
B. June Report.docx
C. June #Report.doc
D. June ?Report.doc
E. June Report2.doc
4.15 Which of the following is true when using the mouse to move files?
A. Windows assumes that you want to copy files when dragging them to a different
folder on the same drive
B. You can override the default dragging behaviour when moving files by holding down
the Ctrl key
C. You can only move one file at a time
D. You typically use the right mouse button to quickly drag files
E. Windows assumes that you want to copy files when dragging them to a different
drive

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