After witnessing the never ending discussions over Modi Wave, I thought it best to analyze it using some classroom concepts we learnt in MBA. So is, Narendra Modi a strong Brand? (My heart goes to my Brand Management fellows :P). If yes, what made him so?
1. Concept: Our FMCG Guru taught us that a Strong Concept should have three elements: 1) Accepted Consumer Belief 2) Benefit which solves the problem, and 3) Reason to believe the Benefit. And he drilled it into our heads time and again, that it should be written in the Consumer's language.
ACB(drawn from Consumer insights for UPA government): I am fed up of corruption and bad governance of the UPA governement Benefit: Narendra Modi will end corruption and provide good governance(and development) Reason to Believe: Narendra Modi's model of governance and development in Gujarat
Concept testing was done on the grassroot level by BJP, RSS, VHP and Baba Ramdev(why to leave him behind :P)
2. Product: A winning product is one which has a superior performance, regularly beats competition in product tests, is continuously upgraded and stays in tune with changing consumer needs.
Enter NaMo, who has performed consistently well as a CM in Gujarat, Beaten the Congress black and blue in Elections(3 Assemblies, 2 Lok Sabhas, Multiple Municipal elections), upgraded himself by being Social Media savvy and understanding the public anger against Pappu's party (look at his twitter followers) and catered to changing consumer needs (ppl wanted roads-he gave roads, they wanted electricity-he gave electricity, people wanted industrialization-he opened the shop for Industrialists, people wanted Amitabh Bachchan-he made him the Brand ambassador of Gujarat Tourism :P).
Product testing done by Gujarat voters and Indian citizens(through WOM and Media)
3. Value for Money: The Brand provides higher unit of satisfaction for every rupee spent, than its competitors.
When the person in opposition is Rahul Gandhi, pital bhi sona lagta hai :P. So, you don't need to study FMCG to know which brand provided more value for the Indian voter. In addition, NaMo got the Value for money status from Concept testing, Product Testing etc.(the 60 saal vs 5 saal debate) :P
4. Brand Equity: A strong brand should have both Strategic and Executional Brand Equity. Strategic Brand equity can be Benefit based(remmeber the Freshness soap example?), reason based(Goodness of Kesar-Fairever) or Brand Character based.
Brand Name: NaMo Brand Character: Honest, Corruption Free, Robust, Strong, Pro-Development, Durable, No- nonsense, Charismatic, Rags to Riches, Common man connect, Chaiwala, Firebrand Brand sentiment: Fanatically positive Executional Equity: Abki baar, Modi Sarkaar
How was it created: Superior Advertising (Radio ads of Mehngai and Bhrashtacar, TV ads- Bina captain ki team ki hogi haar, abki baar modi sarkaar, Outdoor Ads, Print Ads, Mobile Ads, Internet Ads, Delhi Metro Ads, ATM Ads, Guerilla Ads), Superior Brand PR(Larger than life image of Modi- Road Shows, Supermansque+Batmanesque+Shaktimaneque speed of Election rallies, glorifying Gujarat model, attacking UPA's kushashan, managing Media interviews(When have you seen Arnab Goswami and Rajat Sharma being so meek in taking interviews :P)
5. Strong In Store Presence: Ensuring that the brand is available in the maximim no.of stores with impactful visibility: Capturing the first moment of truth.
BJP had to ensure that Brand Modi reaches every nook and corner of the nation, and every house and heart in the country. For the same, it deployed ground force of N number of Sanghs(RSS>VHP>BSS>SSSSS...) which would even put the Indian army to shame. They roamed in scorching sun, broke bread with the farmers, labourers etc., empathised with their sorry state and encouraged them to 'Vote for Modi Sarkaar'. The first moment of truth was hence captured long befoe a voter puched his vote on the EVM.
6. Trial: So how did BJP induce trial of the NaMo brand? Through positive Word of Mouth(are wo to boht ache hain, bhai), strong Corporate backing(look at the rate of industrial growth-pata hai you get land for projects very easily), Shaming the current government(Pappu ko kitna try karoge? 60 saal vs 5 saal) etc.etc.
So, in a nutshell, kudos to BJP's Marketing team for creating Brand Modi, and giving India a new age PM. Hail Marketing! :-D
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