Professional Documents
Culture Documents
Introduction
The use of celebrity endorser as the source for a
communication message has increased dramatically in
the past few years. Celebrities have been used to
promote everything from sports drinks to digital mobile
phones and the use of communication medium seems
endless. Endorsers are used in broadcast media, both
television and radio, print media, and even outdoor
billboard advertising, and their effectiveness in each has
As proliferation of the media was taking Indian been tested. The value of celebrity endorsements has
households in its stride, marketers were quick to been recognized worldwide. In India too, it has become
grab the opportunities presented by this pheno- one of the most readily accepted practices. Firms such
menon. A significant transformation which be- as Hindustan Lever (Lux), Smithkline Beecham, and
came evident was the increased visibility of Action Shoes have been using celebrity endorsers for
celebrities such as movie stars, sports persons, long. The recent spate of Pepsi and Coke advertisements
and others. In such a scenario, the impact of using celebrities from tinsel world is an evidence of
celebrity endorsers on consumers' attitudes to the ever growing popularity of using celebrity as a
product evaluations and purchase is expected to spokesperson or endorser in marketing communication.
change. This paper attempts to explore the According to an international estimate, almost 10 per
influence of gender on consumers' perception cent of all advertising expenditure is being spent to pay
about male and female celebrity endorsers' ef- the endorser (Agrawal and Kamakura, 1995). It has also
fectiveness on three dimensions, i.e., attractive- been established that the use of celebrity endorser is
ness, trustworthiness, and expertise. The findings , not limited to any particular industry. Companies using
of the study are discussed to draw implications celebrity endorsers cross all industry categories.
for berth practitioners as well as researchers. One of the major factors for consideration by
organizations while selecting celebrity endorsers is
Praslumt Miskra is a member of the faculty in the Marketing the credibility and likeability of that particular
at At Nitma Institute of Management, Ahmedabad. endorser. It has been reported that a celebrity who
pmiskra7374@hotmail.com endorses more than one product is less effective.
r Dhar is the Director of the Prestige Institute of Tripp, Jensen and Carlson (1994) argued that the
Management and Research, Indore. number of products a celebrity endorses negatively
influences the consumers' perceptions of endorsers'
Raotiwala is an Executive with the DDE-ORG credibility and likeability, as well as attitude towards
Systems at Baroda. the advertisement. A person who is involved in
communicating the marketing message either in
direct or indirect manner is known as the source
(Belch and Belch, 1995). This process of social
influence results in an individual adopting the attitude
advocated by the communicator: compliance, iden-
tification, and internalization (Kamins, 1990) and this
is what gives a source its influence. Compliant relates
Vikalpa
Results and Discussion * There is significant difference between female ado
lescents' perception toward attractiveness, trustwor
Results of the study can be summarized as under:
thiness, and expertise of male and female celebrities.
• Male adolescents' perception of female celebrity's Female adolescents perceive female celebrities to be
attractiveness, trustworthiness, and expertise is sig more attractive, expert, and trustworthy than male
nificantly higher in comparison to their perception celebrities (Zatt = 10.98, p < 0.01; Ztrt = 4.213, p
of male celebrity (Zatt = 9.54, p < 0.01; Ztrt = 2.47, < 0.01; and Zexp = 3.14, p < 0.05).
p < 0.05; and Zexp = 3.49, p < 0.01). Even on
• On total sample too, irrespective of respondents'
cumulative influence, female celebrity is found to
gender, their perception of male and female celeb
be more influencing than male celebrity.
rities' attractiveness, trustworthiness, and expertise
• There is no significant difference in the perception differed significantly with female celebrity being
of male and female adolescents about male perceived as more attractive, trustworthy, and expert
celebrity's attractiveness, trustworthiness, and exper by adolescents (Zatt = 10.15, p < 0.01; Ztrt = 3.34,
tise. The same pattern is visible even in total score p < 0.05; and Zexp = 3.28, p < 0.05) (Table 2).
(Table 1).
As the design used to analyse the data accounted
• There is significant difference in the perception of for controlled manipulation of the gender of both
male adolescents about male celebrity's attractive the subjects (adolescents) and the targets (celebrities),
ness, trustworthiness and expertise as compared with it can be inferred from the results that the gender
that of female adolescents about female celebrity. of the perceiver (here the adolescents) is less an
Here, female adolescents found female celebrity indicator of the perception of celebrity endorser
being jnore attractive, trustworthy, and expert as (Table 2, Study groups 2, 3, and 5). On the other
compared to male adolescents' perception of male hand, it is the gender of the celebrity which has
celebrity (Zatt * 13.86, p < 0.01; Ztrt = 3.84, p < emerged as an influencer of respondents' perception
0.01; and Zexp ?= 5.18, p < 0.01). (Table 2, study groups 1, 4, and 6). It can be argued
• Male adolescents' perception about female that celebrity's gender has some influence on the
celebrity's attractiveness and trustworthiness is sig judgement of adolescents regarding celebrity's attrac-
nificantly higher than that of female respondents' tiveness, trustworthiness, and expertise. Even on
perception about male celebrity (Zatt = 8.06, p < cumulative basis, the same pattern can be observed
0.01; Ztrt = 2.88, p < 0.05). Although there is no which can be attributed to the interactive effect of
significant difference in the perceptions about respec the gender of both the target and the perceiver.
tive celebrity's expertise, the difference is found To further the argument about celebrity's gender
significant on cumulative score (Zcum = 3.90, p < influencing the perceptions of the perceivers (ado*
0.01). lescents in this case), analogous support can be drawn'
• , No significant difference is found between male and from the area of sex^roles in consumer behaviow.
female adolescents' perceptions about female It was purported that it is quite common to find
celebrity's attractiveness, trustworthiness, and exper- products that are either exclusively or strongly
tise. The same pattern emerged when compared on associated with the members of one sex. For example,
cumulative scores too. shaving equipments, cigars, ties, etc., are historically
table 1: Mean and Standard Deviation of Attractiveness, Trustworthiness, Expertise, and Overall
Effectiveness of Male and Female Celebrities as Perceived by Male and Female Adolescents
(Pf - 200)
Male Celebrity Female Celebrity
O'Keefe, Daniel J (1990). Persuasion Theory and Research, Taylor, Shelly E; Peplau, Letitia Anne and Sears, David O
Newbury Park, California: Sage. (1997). Social Psychology, New Jersey: Prentice Hall.
Peterson, Robert A and Kerin, Roger A (1977). "The Female Triandis, Harry C (1971). Attitudes and Attitude Change, New
Role in Advertisements: Some Experimental Evidence," York: John Wiley and Sons.
Journal of Marketing, Vol 41, October, pp 59-63.
Tripp, C; Jensen, T and Carlson, L (1994). "The Effect of
Peterson, Robert T (1987). "Bulimia and Anorexia in an Multiple Product Endorsement by Celebrities on Consum-
Advertising Context," Journal of Business Ethics, Vol 6, pp ers' Attitudes and Intentions," Journal ef Consumer Research,
495-504. Vol 20, March, pp 535-547.
Richina, Marsha L (1991). "Social Comparison and the Wilkie, Maxine (1995). "Scent of a Market," American De-
Idealised Image of Advertising," Journal of Consumer mographics, August, pp 40-49.
Research, Vol 18, June, pp 71-83.
Zajonc, R B (1968). "Attitudinal Effects of Mere Exposure,"
Scott, Linda M (1991). "The Troupe: Celebrities as Dramatis Journal of Personality and Social Psychology, Monograph Supple-
Personae in Advertisements," in Holman, Rebecca H and ment-Part II, pp 1-29.