Skills

Creative problem solver, high energy, positive outlook, process oriented, high drive for success, multi-tasking, self-
expressive, great communicator, culturally aware, writer, teacher, counselor, good listener, assertive, influential,
charismatic, flexible, adaptable, works well in fast paced environment, risk taker, natural leader, team player, self-
motivated, Microsoft Office, SQL Management Studio, database management, data analysis
Experience

Cole Haan Indianapolis, IN
Part-Time Assistant Store Manager
November 2012 May 2012
Analyze market trends to ensure effective strategy exists to exceed goals
Create and maintain positive employee relations through leading and coaching
Utilized reporting to analyze business deficiencies/created business strategies
Utilize reporting to coach employees to meet and/or exceed goals
Quickly advanced from temporary holiday sales associate to key holder to part-time assistant store
manager
Liberty Mutual Group/Safeco Corporation Indianapolis, IN
Scheduling Analyst
September 2008 Present
Manage schedule and production efficiencies for 37 auto field examiners within 7 states
Analyze data for staffing analysis and business decisions
Create and maintain user-friendly databases and reports for field leadership
Manage and report auto claim production numbers to meet and/or exceed regional goals
Monitored the hiring and usage of Independent Adjusters resulting in a direct company savings of over
$175,000 in 2009
Consult auto field leadership on business decisions based on data mapping and forecasting
Rental Management Adjuster
December 2007 September 2008
Monitor usage of rental on active auto policy claims
Maintain relationships with shops and vendors to assist in monitoring repairs
Explain rental coverage and assist customers in rental needs
Customer Care Professional
September 2006 December 2007
Provided high-quality customer service to policy holders
Responsible for handling new claim captures and speaking directly with customers regarding existing
claims
Consistently a top performer in a high volume call center
Indy Metro Church Indianapolis, IN
Founding Partner
March 2006 September 2008
Relocated from Jacksonville, FL to start Indy Metro in March 2006
Gained key entrepreneur and small business skills to start and maintain a vibrant community
organization
Sloope, Adam
5242 Autumn Ridge Drive Wesley Chapel FL 33545
(317) 956-2500
asloope@gmail.com
www.adamsloope.blogspot.com


Partnered with community organizations to access needs and seek out areas to serve
Lead and manage small groups within church community to keep consistency and good rapport
Service First Insurance Group Jacksonville, FL
Insurance Agent
January 2004 March 2006
Responsible for selling auto, property, and casualty insurance through telephone sales calls
Designed and documented internal guidelines for the department in order to accomplish
weekly business growth goals
Customer Service Representative
July 2002 January 2004
Provided support for insurance agents by making policy changes for customers and filing new
policies
Designed and implemented a filing system that increased internal work flow efficiency


Education
Crossroads Bible College Indianapolis, IN
May, 2010
Bachelor of Science- Ministry and Leadership
President and Deans Lists

Indiana Wesleyan University Indianapolis, IN
In progress, 2015 anticipated completion
Masters of Business Administration


References
Brett Jones
(317) 201-2468 brett.jones@safeco.com
13365 Kimberlite Drive, Fishers, IN 46038


Andrew Garver
(317) 210-0523 Andrew.garver@gmail.com
4928 Quail Ridge Lane, Indianapolis, IN 46254

Brian Smith
(317) 417-5399 bohica1937@gmail.com
4309 Eagle Landing Parkway. Orange Park, FL 32065

Ryan Hoesli
(615) 972-5353 rthoesli@gmail.com
3692 Abney Point Drive, Zionsville, IN 46077