Professional Documents
Culture Documents
Number of rooms
H
o
t
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l
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R
o
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s
6 Hot el Devel opment Cost s 2009
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Gui del i nes for new hot el pr oj ect s i n Cent r al and East er n Eur ope 7
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
The Czech Republic, Bulgaria and Poland are the top three countries in terms of
total hotel rooms with each of them contributing between 14% and 16% to the
total supply.
2
Romania, Croatia and Hungary together account for another 33%
of the regions total hotel room supply.
We have endeavored to identify a correlation between the supply of hotel rooms
and the income from tourism in selected countries. To allow for a more
meaningful comparison we have compared total population per hotel room with
international tourism receipts per capita. As a basis for comparison we have also
included France, Italy, Spain and Austria in our analysis.
Source: National statistical offices, KPMG research and estimates
Growth in number of hotel rooms in selected CEE countries (2003 & 2007)
Serbia +8%
Slovakia +7%
Hungary +7%
Croatia +6%
Romania +23%
Poland +19%
Bulgaria +47%
Czech Republic +11%
0 20,000 40,000 60,000 80,000 100,000
81,300
80,000
72,500
60,000
52,500
49,700
24,400
18,000
72,900
54,300
61,200
48,700
49,500
46,300
22,700
16,700 2003
2007
Czech Republic, Bulgaria and Poland
have the largest shares of hotel room
supply in the region
Almost 80% of the total supply
is concentrated in six of the 16 CEE
countries
Distribution of hotel rooms by country (2007)
Source: National statistical offices, KPMG research and estimates
Czech
Republic 16%
Bulgaria 16%
Poland 14%
Romania 12%
Croatia 11%
Hungary 10%
Slovakia 5%
Serbia 4%
Slovenia 3%
Estonia 2%
Lithuania 2%
Albania 2%
Latvia 2%
Macedonia 1%
2 It should be noted that such comparative analysis is limited by the fact that the definition of hotels
is different from country to country (e.g. in the case of Bulgaria it also includes sanatoriums).
This difference in classification might impact the rankings.
Although there are several factors limiting the comparison between individual
countries (e.g. climate, accessibility and the countrys image and perception), the
above chart indicates that the most significant imbalance between population per
hotel room as well as international tourism receipts per capita are in Poland and
Romania. This also suggests that there may be a degree of hotel undersupply in
certain markets and at the same time a potential for increasing quality and
tourism spend.
Hotels by category
In assessing the total hotel supply of a country it is important to analyze the
breakdown by category, as this gives an indication of the quality level of tourism
in the respective region. For example, the number of hotels by category in the
CEE region shows a dominance of 2- and 3-star hotels, still representing 75%
of total hotel room supply.
Compared to many countries in Western Europe, the share of 4- and 5-star
hotels in the CEE region is lower (15%), reflecting an opportunity for higher
quality hotel supply, as demand inevitably shifts towards quality services.
Studying the development of hotel room supply by category, we observe
a stronger growth in the upscale segment throughout the region.
In Poland, for example, the share of 4- and 5-star hotel rooms has increased
from 15% to 20% in the last five years, and similar trends are also apparent
in Hungary and in the Czech Republic, to cite just a couple of examples.
8 Hot el Devel opment Cost s 2009
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Source: EIU, national statistical offices with KPMG elaboration
Population per hotel room and international tourism receipts
per capita in selected CEE countries (2007)
600
500
400
300
200
100
0
2,000
1,800
1,600
1,400
1,200
1,000
800
600
400
200
0
PL RO SK HU CZ BG FRA ITA ESP AUT
population/hotel room tourism receipts/capita
p
o
p
u
l
a
t
i
o
n
/
r
o
o
m
E
U
R
Tourism receipts per capita are low
in most of CEE and especially low
in Poland and Romania
5-star
2% 4-star
13%
3-star
42%
2-star
32%
1-star
11%
Source: National statistical offices,
KPMG research and estimates
Overall distribution of hotel
rooms in CEE by category (2007)
Gui del i nes for new hot el pr oj ect s i n Cent r al and East er n Eur ope 9
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
This general improvement in the overall quality standards and levels of service
in hotels in the region had already begun in the 1990s and is expected to
continue in the coming years.
Even though the classification of hotels in stars from 1-5 is broadly used
in most of the CEE countries, as in the rest of the world, this is based on
national classification systems and standards may differ significantly from
one country to another.
Poland 10% 28% 47% 11% 4%
Hungary 6% 18% 46% 23% 7%
Czech Republic 7% 17% 49% 21% 6%
0% 20% 40% 60% 80% 100%
1-star 2-star 3-star 4-star 5-star
and in 2007
Poland 8% 27% 45% 14% 6%
Hungary 5% 10% 46% 31% 8%
Czech Republic 5% 10% 50% 28% 7%
0% 20% 40% 60% 80% 100%
1-star 2-star 3-star 4-star 5-star
Source: National statistical offices, KPMG research and estimates
Distribution of hotel rooms in 2003
Because of this, for the purposes of our survey we are following a categorization
which is commonly used by the market and which describes the standard and
the quality level of hotel properties.
All the above stated brands are present in the CEE region, yet their overall brand
penetration is still significantly lower than in the more mature markets of Western
Europe and North America.
10 Hot el Devel opment Cost s 2009
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Classification Typical characteristics/features Sample international brands
Budget/
Economy
Net room size: 12 18 sqm
Staff/room ratio: ca. 0.1 0.2/room
Limited F&B facilities
No amenities
Etap, Ibis, Express by
Holiday Inn, easy hotels
Midscale Net room size: 20 24 sqm
Staff/room ratio: ca. 0.4 0.5/room
Limited F&B facilities
Limited amenities
(e.g. meeting space, gym)
Mercure, Holiday Inn,
Courtyard by Marriott,
Campanile
Upscale Net room size: 24 35 sqm
Staff/room ratio: ca. 0.6 0.8/room
Extensive F&B facilities
Extensive amenities
(e.g. meeting space, retail
outlets, wellness centre)
Radisson, Sofitel, Hilton,
Intercontinental, Marriott
Gui del i nes for new hot el pr oj ect s i n Cent r al and East er n Eur ope 11
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Survey methodology
The analysis presented in this report has been prepared based on a
questionnaire-survey and in-person interviews with hotel developers, hotel
management companies, hotel architects, construction companies, and cost
consultants as well as banks active in hotel financing in the CEE region.
In our survey we have only considered hotels that have opened since
1 January 2004. Furthermore, to complement our analysis, we have relied
on secondary data that was available at the time of the publication of this report.
In order to allow for more meaningful comparisons between different hotels,
our survey focuses only on hotel development costs and excludes financing
costs, investments related to land acquisition, as well as in-house costs of
developers.
The collected data was placed into three different hotel categories:
budget/economy
mid-scale, and
upscale hotels.
Please note that our survey did not consider any luxury hotels. Many of
these properties in CEE are conversions of existing landmark buildings
and consequently have a significantly different cost structure than new
developments.
Differences in timing of development, inflation, fluctuation of exchange rates as
well as variances in the development stage of the various countries involved in
the research are constraints that we could only partially overcome.
It is also important to note that part of our analysis was conducted prior to
the full scale unfolding of the financial crisis and economic downturn of 2008.
It is still too early to assess the extent of the impact of the crisis, but it is
expected that investment activities in the hotel sector will decline in the short
term. However, as a result of the fundamental deficiency of hotel supply in some
CEE markets, hotel investment is expected to recover in the mid/long term.
Glossary
In our survey we have grouped
development costs into the
following subcategories:
Site and Area Improvements
Alterations to land that enhance the
utility of any structure placed on a
site (e.g. drainage, fencing, utilities,
landscaping, etc.)
Construction Works
Direct and indirect costs, associated
with the physical construction and
erection of a hotel building (e.g.
bricks and mortar, labor costs, etc.)
Technical Equipment
Installation of air conditioners,
elevators, heating systems, pipelines
and networks, etc.
Soft Costs
Fees for architect design, planning,
obtaining licenses, advisory
services, etc.
FF&E
Furniture, Fixtures and Equipment
and includes all furniture for
guestrooms and public areas,
wall and floor coverings, etc.
OS&E
Operating Supplies & Equipment
and includes linen, kitchenware,
uniforms, supplies, stationary,
accessories, etc.
Pre-opening and working capital
Includes marketing, staff, training,
initial working capital, etc. prior to
the opening of the hotel property.
Sample Profile
Our sample profile is consistent with that of newly opened hotels in CEE.
More than 60% of our sample comprise upscale hotels, followed by 26%
mid-scale hotel properties. Budget/economy hotels represent only 13%
of our sample.
Sixty-one percent of all surveyed new hotel developments were stand-alone
city hotels in contrast to resort hotels (33%) and hotels being part of mixed-use
city developments (6%). Although representing the lowest share in our sample,
it is expected that hotels forming part of mixed-use developments will gain more
presence in the region. The high proportion of city hotels in our sample reflects
our finding that developers prefer to build or reconstruct hotels in larger cities
of the region than in resort destinations. This trend might also be a result of the
banks debt financing concentrated in city hotels which seem to present lower
degrees of both seasonality and operating/financial risk.
In assessing the capacities of the hotels in our sample, we noted that 37% of
the surveyed hotels had between 151 and 250 rooms, and 16% had more than
250 rooms. On the other hand, 21% had a capacity of 81-150 rooms and 26% had
80 rooms or less. Upscale hotels reported the highest room capacities.
more than 250
rooms 16%
151 250 rooms
37%
81 150 rooms
21%
80 rooms or less
26%
by room capacity
City mixed-
use hotel 6%
Resort
33%
City stand-
alone hotel
61%
by type of development
Distribution of the participating
hotels by category
Budget
13%
Midscale
26%
Upscale
61%
Source: Hotel Development Costs 2009 survey
12 Hot el Devel opment Cost s 2009
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Gui del i nes for new hot el pr oj ect s i n Cent r al and East er n Eur ope 13
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Development costs
The average development cost per guest room by category is shown
in the chart below.
As described earlier, in order to offer readers a more meaningful comparison,
the figures presented above do not include any costs related to financing,
land acquisition or developers in-house expenses.
The survey results show that the average development cost for a
budget/economy hotel in the CEE region was approximately EUR 51,000
per room. Individual costs per room in our survey ranged from EUR 40,000
to EUR 60,000.
Mid-scale hotels cost approximately 50% more to develop with an average of
EUR 77,000 per guest room. Costs per room ranged from EUR 60,000 to more
than EUR 100,000 in our sample, depending on concept and positioning.
Mainly as a result of the higher quality of FF&E, sizes of guest rooms, public
areas and in-house amenities, upscale hotels in our sample recorded an average
development cost of EUR 143,000 per guest room. Several resort hotels in our
survey had costs exceeding EUR 200,000 per room.
Source: Hotel Development Costs 2009 survey
160,000
140,000
120,000
100,000
80,000
60,000
40,000
20,000
0
E
U
R
/
r
o
o
m
51,000
77,000
143,000
Budget/Economy Midscale Upscale
Based on our sample, upscale hotels
cost almost three times more to
develop than budget/economy hotels
Breakdown of costs
When analyzing the breakdown of the development costs of a hotel, we have
observed that the percentage distribution of costs did not show notable
discrepancies between the different hotel categories. Similarly for all categories,
almost half of the development costs for a hotel are used for the actual
construction of the property, with another quarter spent on technical equipment.
In absolute terms this means that for construction and technical equipment
approximately EUR 100,000 per room should be budgeted when developing an
upscale hotel. Mid-scale hotels only require half that amount and
budget/economy hotels only one-third. Costs for FF&E and OS&E, amount to
approximately 14% of the total. Another 11% should be allotted for soft costs,
pre-opening and working capital.
Are hotel development costs growing?
As a result of high prices for energy and a growing demand for construction labor
and materials, construction costs have increased throughout the world during
recent years. Whereas the average growth in construction costs was moderate
in Western Europe, ranging on average between 2% and 6%, the growth in the
cost of construction in some CEE countries was closer to 10%. Certain countries,
like Poland and Romania, have even experienced building tender price inflation of
15-20%.
Source: Hotel Development Costs 2009 survey
Breakdown of hotel
development costs
Pre-opening &
working capital 2%
Soft Costs 9%
OS&E 2%
FF&E
12%
Technical
Equipment
25%
Construction
45%
Site and area
improvements
5%
Breakdown of development costs per guest room
Budget/economy
hotels (EUR)
Mid-scale hotels
(EUR)
Upscale hotels
(EUR)
Site and area improvements 3,060 3,850 7,150
Construction 21,420 35,420 62,920
Technical Equipment 12,750 18,480 37,180
FF&E 4,590 8,470 18,590
OS&E 1,530 1,540 2,860
Soft costs 6,120 7,700 11,440
Pre-Opening & Working Capital 1,530 1,540 2,860
Total costs per guest room 51,000 77,000 143,000
Source: Hotel Development Costs 2009 survey
Growth in construction costs has been
faster in CEE than in Western Europe
14 Hot el Devel opment Cost s 2009
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Gui del i nes for new hot el pr oj ect s i n Cent r al and East er n Eur ope 15
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Our survey also aimed to identify developers specific experiences and expectations
about the development of construction costs in the countries where they are
active. The vast majority of respondents said that development costs have
been growing in the last three years. Two-thirds of respondents even say that
development costs have increased between 6% and 15%.
However, with decreasing energy prices, an anticipated slow down of inflation
in the region, and stagnation of property developments and hence construction
activities, the growth in construction costs in the CEE region is expected to
decrease. This trend has also been confirmed by our survey respondents who
indicate that development costs for hotels are expected to decrease in the next
1218 months. In fact, approximately 80% of respondents believe construction
costs will decrease by 6% or more.
What are the main obstacles to developing a hotel in CEE?
Obtaining the necessary permits from local municipalities was the most
commonly faced problem during development projects, mentioned by almost
half of the surveyed developers. Although the extent of this obstacle differs from
country to country, bureaucratic delays and restriction with regard to the
necessary building permits was mentioned by developers active in several
countries of Central and Eastern Europe.
As a result of the international credit crunch (especially for real estate
development projects) most developers expect that financing their projects
will become the single main obstacle in the foreseeable future.
Other obstacles mentioned were environmental obligations (especially
for resort projects), time constraints as well as difficulties with local contractors
(e.g. over budget, interruptions, etc.).
Two-thirds of respondents say
that hotel development costs
have increased in recent years
The majority of developers expect
development costs to decline
significantly in the short term
Source: Hotel Development Costs 2009 survey
Note: No responses were given for the range more than 10% increase and 0-5% decrease
In your opinion, how will costs change in the next 1218 months?
45%
35%
11%
9%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
increase by more than 10%
increase by 69%
increase by 05%
decrease by 05%
decrease by 610%
decrease by more than 10%
Five most frequently mentioned
obstacles by survey respondents
(multiple answers allowed)
1
st
Municipality/building permits (46%)
2
nd
Obtaining Financing (35%)
3
rd
Environmental issues (15%)
4
th
Time constraints (10%)
5
th
Difficulties with contractors (8%)
Source: Hotel Development Costs 2009 survey
Average construction time is
1218 months, depending on
number of rooms and quality level
Permitting and planning significantly
impact the overall duration of the project
How long does it take to build a hotel?
The sample hotels in our survey had an average construction time of
approximately 1218 months. This does not include the time spent for obtaining
all necessary permits, planning activities and securing financing. Although the
actual time required for the construction of a hotel is often a function of the
property size (i.e. capacity of rooms) as well as quality standards, the differences
in construction timeframe in our sample were not significant.
As obtaining the necessary building permits and negotiations with municipalities
are the main obstacles in developing a hotel in the CEE region, the required
timing for these tasks is often the crucial variable in the development timeframe
of hotels.
The process of obtaining debt financing is also expected to take significantly
more time in the near future as a result of the limited bank financing available.
A great focus on equity participation will also be inevitable.
16 Hot el Devel opment Cost s 2009
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Gui del i nes for new hot el pr oj ect s i n Cent r al and East er n Eur ope 17
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
Aspects of hotel financing
With an uncertain outcome as to the extent and timing of the current credit
crunch, many hotel developments are being put on hold because of uncertain
market conditions, restricted financing and insufficient equity. As part of our survey
we therefore conducted interviews with some of the leading banks active in hotel
project finance in the CEE region to get a better understanding of the current
situation.
The banks have stated that they will most likely finance fewer hotel projects in 2009.
Also they will assess in more detail projects key parameters, with a developers
track record being most important.
Banks preferably finance projects in countries where they already have established
subsidiaries or lending policies. In general they prefer inner city upscale hotels
in capital cities as well as selected second tier cities across CEE; a reputable
management company and the preparation of an independent feasibility study
are among the prerequisites, particularly for larger hotels.
Those developers that are able to secure debt financing will be faced with new
terms and conditions.
Do you plan financing any hotel
projects in the forthcoming one
year period?
30%
50%
20%
0%
Not at all
Less than
last year
Same as
last year
More than
last year
0 10 20 30 40 50 60
Source: Hotel Development Costs 2009 survey
%
Most important criteria for financing hotel projects
Developer
(reliability and references)
5.0
Location 4.8
Independent
feasibility study
4.5
Operator (brand) 4.5
Unique concept 3.7
Planning and permitting 3.4
1 2 3 4 5
1 least important 5 most important
Source: Hotel Development Costs 2009 survey
The key financial terms can be summarized as follows:
Concerning risk premiums, the majority of the surveyed banks are financing
greenfield hotel developments with a margin in the range of EURIBOR plus
2.5 4.0%.
Significantly higher equity will also be required. Although dependent on various
criteria, on average this is estimated to be up to 50 60%. The average Loan
To Cost ratio (LTC) varies by bank covering a range from 40 to 50%.
Regarding the expected performance and debt servicing potential of a
proposed hotel project, a Debt Coverage Ratio (DCR) of 1.2 1.3 is expected
on average by the participating banks.
When asked about the future of hotel project finance in CEE, banks replied
without exception that they expect financing to become more restricted and
margins will go upwards and in line with increased country risks. At the same
time, the required equity contribution is also expected to increase.
However, hotel projects with a good location and concept, a sound market
environment and sustainable operations are said to still receive financing,
regardless of the current financial crisis.
Outlook
More stringent financing conditions are expected to have a significant impact on
the future of hotel developments in the CEE region for at least the next few years.
Consequently, the project pipeline is expected to shrink as developers/investors are
facing the consequences of the credit crunch.
It is expected that developers and investors will focus more on city hotels as
opposed to resort hotels, as they will be able to benefit from more market
segments (i.e. leisure, business and transit). In addition, all developers have
indicated that they want to focus on mid-scale and upscale hotels, not venturing
into any projects in the budget/economy segment as there is already significant
supply in this category. On the other hand, developers are also less interested in
developing luxury hotels, as they are expensive to build and can only attract a
smaller target market.
Concerning preferred locations for development, our survey respondents mentioned
the destinations seen in the table on the left.
Source: Hotel Development Costs 2009 survey
Average Loan to Cost (LTC) ratio
Equity
5060%
Debt
4050%
Preferred destinations for
new hotel developments
Country City (top three)
Poland Krakow
Gdansk
Warsaw
Romania Bucharest
Cluj
Sibiu
Czech Republic Prague
Olomouc
Croatia Hvar
Zagreb
Zadar
Hungary Budapest
Pcs
Gyr
Source: Hotel Development Costs 2009 survey
18 Hot el Devel opment Cost s 2009
2009 KPMG Advisory Ltd., a Hungarian limited liability company and a member firm of the KPMG network of
independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved.
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For further information
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