OBJECTIVES To provide an under!andin" #o$ i%por!an! &o%%uni&a!ion i in %ana"in" e%p'o(ee a)e!(* To +e a+'e !o iden!i)( o%e e%p'o(ee +e#avior &ri!i&a' !o a)e!(* TOPICS ,e)ini!ion o) Co%%uni&a!ion Mediu% o) Co%%uni&a!ion So%e &o%%on a)e!( Ter% -o$ !o &o%%uni&a!e Sa)e!( E%p'o(ee Be#avior &ri!i&a' !o a)e!( Funda%en!a' in i%provin" a)e!( per)or%an&e ,e)ini!ion o) Co%%uni&a!ion Co%%uni&a!ion i a two way process o) rea&#in" mutual understanding in $#i&# !#e speaker and the receiver no! on'( #are in)or%a!ion +u! a'o share and create meaning ,e)ini!ion o) Co%%uni&a!ion In a)e!(. &o%%uni&a!ion i an e/&#an"e o) idea and in)or%a!ion $#ere a&&ura&( and under!andin" o) !#e %ea"e and in)or%a!ion i #i"#'( deira+'e* 0Lan"ua"e #ou'd +e appropria!e !o $or1)or&e and !#e ue o) appropria!e !er%ino'o"ie2 ME,IUM OF SAFETY COMMUNICATIONS Preen!a!ion Too' Bo/ Mee!in" E'e&!roni& Mai' No!i&e Board Po!er dip'a( Si"na"e SOME SAFETY TERMS AN, SLOGANS Safety First! What does this mean? - Safety is something that you learn from the start.. Being accident free is doing your part Safety first !.means Safety always. - "harles #ayes-
SOME SAFETY TERMS AN, SLOGANS Warning$ #ard #at %rea &t means.... wearing your personal protective e'uipment like hard hat. a safer you! is a safer me
SOME SAFETY TERMINOLOGIES AN, SLOGANS W%()&)*$ #&*#+, F+%--%B+. /(012"3S 3his could send a message !! )o open fire
Safety is not a gadget 4ut a state of mind 3E'eanor Evere! 3 SOME SAFETY TERMINOLOGIES AN, SLOGANS )0 S-05&)* %(.% %ean44 (ou are en!erin" a )'a%%a+'e area* 3he door to safety swings with the hinges of common sense -O5 TO COMMUNICATE SAFETY6 E!a+'i# a &'ear &u! %e!#od $#ere e%p'o(ee &an %a1e a)e!( u""e!ion and re"i!er a)e!( &on&ern A&! and &o%%uni&a!e pro%p!'( on a'' a)e!( u""e!ion and &on&ern* E/p'ain !o e%p'o(ee !#eir reponi+i'i!ie a )ar a a)e!( po'i&ie. iue and &on&ern in !#eir repe&!ive area* ,i&ip'ine $or1er $#o vio'a!e a)e!( ru'e and &o%%end !#oe $#o )ai!#)u''( ad#ered i!* Safety is not e6pensive7 it is priceless BE-AVIOR CRITICAL TO SAFETY IN,IFFERENCE 3 e%p'o(ee dip'a( no in!ere! in $#a! one i a(in" )or variou reaon u&# a iue on7
a* &redi+i'i!( o) !#e peron +* I%por!an&e o) $#a! !#e( a( &* T#e %anner o) de'iver( 3 under%ine i%por!an! %ea"e re'a!ive !o a)e!( ru'e $#i&# %a( #ave an i%pa&! on !#e 'i)e and proper!( o) an or"ani8a!ion* When you gam4le your safety7 you 4et your life BE-AVIOR CRITICAL TO SAFETY ANGER 3 An"er a))e&! an e%p'o(ee a)e!( 9ud"%en! and in&reae !#e poi+i'i!( o) una)e and un#ea'!#( +e#avior "heck yourself 4efore you wreck yourself -O5 TO ,EAL 5IT- SUC- BE-AVIOR6 %nger 3 1eep (our e%o!ion under &on!ro' 3 'o$er (our o$n voi&e and pea1 'o$'(
3 Tr( !o iden!i)( and e'i%ina!e !#e &aue o) an"er -O5 TO ,EAL 5IT- SUC- BE-AVIOR6 &ndifference 3 ,e!er%ine $#( !#e e%p'o(ee i no! pa(in" a!!en!ion 3 Be pa!ien! and ue i'en&e !o (our advan!a"e
3 O+erve e%p'o(ee +e#avior &'oe'( a)!er (our di&uion FUN,AMENTALS IN IMPROVING SAFETY PERFORMANCE ,eve'op a "ood a)e!( pro"ra% )ounded on "enuine &on&ern )or e%p'o(ee* Open 'ine &o%%uni&a!ion i een!ia' +e!$een uperior and u+ordina!e re'a!ive !o a)e!( iue and &on&ern* Avoid dependen&e on %a a)e!( inpe&!ion !o &o%p'( $i!# a)e!( po'i&ie* I) a&&iden! da!a i no! avai'a+'e. inve!i"a!e. don! $ai!* Find and ana'(8e a)e!( pro+'e% and iue S#o$ e))or! and &on&ern in i%provin" &o%pan( over3a'' a)e!( per)or%an&e Bo!!'ene&1 !o &orre&!ion o) a)e!( pro+'e% %u! +e e'i%ina!ed* E*"* nu%+er o) peron !o approve !#e &orre&!ion* FUN,AMENTALS IN IMPROVING SAFETY PERFORMANCE Supervior %u! +e&o%e 'eader. &oa&#e. )a&i'i!a!or and &oun&i'or in i%provin" a)e!( pro&e* A a)e!( i a #i"# priori!(. a)e!( !rainin" #ou'd a'o +e "iven a deira+'e a!!en!ion C'ear'( $ri!!en. !ep +( !ep a)e!( pro&edure and po'i&ie %u! +e ad#ered !o a! a'' 'eve' in !#e or"ani8a!ion 0SAFETY IS AL5AYS AN ABC AL5AYS BE CAREFUL2