Workplace Bullying Survey

Thank you for your interest in completing the Workplace Bullying Survey. This survey
is being conducted by UMass Amhersts Campus Coalition against Workplace Bullying
in an effort to understand workplace bullying, and learn more about employees
experiences with specific behaviors on the job. The Coalition is comprised of the
leaders of the largest campus unions and representatives from a growing number of
campus departments. The results of this survey will help guide our efforts to promote
a healthy and respectful workplace.

We invite all UMass Amherst employees to participate in this brief, 10-15 minute
survey. The questionnaire asks you to report on whether you have observed or experienced
behavior in your workplace that you believe was bullying. It is important that we hear
from as many employees as possible, whether or not they have personally
experienced bullying.

Your responses are completely confidential and will be analyzed only after being
grouped together with those of hundreds of other campus employees. The Student
Assessment, Research and Evaluation Office (SAREO), an established survey research
organization here at UMass Amherst, will analyze the survey results.

Your participation in this survey is completely voluntary, and you may skip any
questions that you do not wish to answer.









Page 2
The first few questions ask for some background information. Unless otherwise
noted, please mark ONE response for each question by filling in the bubble that
corresponds to your answer.



Q1 For how many years have you worked at UMass Amherst?

O 0-5 years
O 6-10 years
O 11-15 years
O 16-20 years
O 21 years or more



Q2 You are:

O Female
O Male
O Transgender
O Other



Q3 Are you a member of the AFSCME (01/03) bargaining units?

O Yes
O No



Q4 In your job here at UMass, do you supervise any employees?

O Yes
O No



Q5 How familiar or unfamiliar would you say you are with the term workplace bullying?

O Very familiar
O Somewhat familiar
O Somewhat unfamiliar
O Very unfamiliar



Q6 Have you ever attended a workshop about workplace bullying?

O Yes
O No

Page 3
The term workplace bull ying refers to unreasonable behavior by a person (or
group of people) that intimidates, degrades, offends, threatens, or humiliates a
worker (or group of workers). Workplace bull ying negati vel y affects the physical
or psychological health of the targeted employee(s). Workplace bull ying
generally invol ves repeated, unreasonable actions, but it can also be a single,
severe action. National data suggest that many behaviors can contribute to
workplace bullying.

This issue is complicated. No single behavior is necessarily evidence of bullying.
Workplace bull ying often invol ves an abuse or misuse of power. However, many
bull ying situations invol ve employees bullying their peers.

Workplace bull ying is not a tough, but fair supervisor; a tough union advocate; a
reclusive co-worker.




Q7 IN THE PAST TWO YEARS, have you witnessed any incidents of workplace bullying
here at UMass Amherst?

O Yes
O No (skip to Q9)
O Im not sure (skip to Q9)


Q8 Next, please think about the MOST RECENT incident of workplace bullying that you
witnessed IN THE PAST TWO YEARS. Which of these categories describes the
person or people who were doing the bullying?

(Mark all that apply.)

Undergraduate student
Administrator
Faculty member
Staff member (professional, clerical, or blue-collar)
Graduate student
Someone of higher rank than me (but not my supervisor)
My supervisor
Someone of lower rank than me
A co-worker


**PLEASE SKIP TO Q11**

Page 4
Q9 To the best of your knowledge, have you EVER witnessed any incidents of workplace
bullying here at UMass Amherst?

O Yes
O No (skip to Q11)
O Im not sure (skip to Q11)



Q10 To the best of your recollection, when did the last incident of workplace bullying that you
witnessed occur?

O 2-3 years ago
O 4-5 years ago
O 6-10 years ago or more
O I am not sure


Just as a reminder, the term workplace bull ying refers to unreasonable
behavior by an indi vi dual (or group of individuals) that intimidates or degrades an
employee (or group of employees).


Q11 IN THE PAST TWO YEARS, have you experienced workplace bullying here at UMass
Amherst?

O Yes
O No (skip to Q16)
O Im not sure (skip to Q16)



Q12 Approximately how many times have you experienced workplace bullying IN THE PAST
TWO YEARS?

O Once
O Two or three times
O Four or five times
O More than five times





Page 5
Q13 Please think about the MOST RECENT incident of workplace bullying that you
experienced IN THE PAST TWO YEARS. Which of these categories describes the
person or people who were doing the bullying?

(Mark all that apply.)

Undergraduate student
Administrator
Faculty member
Staff member (professional, clerical, or blue-collar)
Graduate student
Someone of higher rank than me (but not my supervisor)
My supervisor
Someone of lower rank than me
A co-worker



Q14 Did you seek help with this particular bullying problem from any of these
programs/offices?

(Mark all that apply.)

Did not seek help (skip to Q17)
Your department/program
Human Resources/Whitmore Administration
Your union
The Faculty/Staff Assistance Program
The Ombuds Office
The Equal Opportunity and Diversity Office
Other (please specify) ___________________________



Q15 How satisfied or dissatisfied were you with the help that you received regarding this
particular bullying problem?

O Very satisfied
O Somewhat satisfied
O Somewhat dissatisfied
O Very dissatisfied
O I did not receive any help


**PLEASE SKIP TO Q17**

Page 6

Q16 To the best of your knowledge, have you EVER experienced workplace bullying here at
UMass Amherst?

O Yes
O No (skip to Q20)
O Im not sure (skip to Q20)





Q17 Please indicate the extent to which you disagree or agree with each of the following
statements.

Disagree
Strongly
Disagree
Somewhat
Agree
Somewhat
Agree
Strongly

Being bullied at work has negatively affected
my work performance.

O O O O
Being bullied at work has lowered my self-
confidence.

O O O O
I am less satisfied with my job because I
have been bullied at work.

O O O O
I have stayed home from work because I
have been bullied.

O O O O
Being bullied at work has negatively affected
my emotional health.

O O O O
Being bullied at work has negatively affected
my physical health.

O O O O
I have considered changing my job because
of the workplace bullying I have experienced.

O O O O
Being bullied at work has increased my
stress level.

O O O O




Page 7

Q18 In your own words, please describe how your experience with workplace bullying has
affected you, or any other information the Coalition should know. (Please do NOT
include your name, or the names of others, or any details that might identify your
workplace.)

____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________



Q19 Please indicate whether or not you think you were bullied because of your personal
characteristics.

Do you think you were targeted for bullying -- Yes No Not
Sure
On the basis of your race, ethnicity, or color?

O O O
On the basis of your age?

O O O
On the basis of your sex or gender identity?

O O O
On the basis of a health condition or disability?

O O O
On the basis of your national origin or the language you speak?

O O O
On the basis of your sexual orientation?

O O O
On the basis of your socio-economic class?

O O O
On the basis of your union activity?

O O O
On the basis of your political beliefs?

O O O
On the basis of another personal characteristic?
(please specify below)
O O O

If because of another personal characteristic, please describe below.

_______________________________________________________


Page 8

The last few optional questions ask for additional background information. This
information allows us to compare differences, if any, among groups.


Q20 Are you Hispanic or Latino?

O Yes, I am Hispanic or Latino.
O No, I am not Hispanic or Latino.



Q21 What is your race? Select one or more.

American Indian or Alaska Native
Asian
Black or African
Native Hawaiian
White




Thank you for participating in the survey. If you have been experiencing problems with
workplace bullying here at UMass Amherst, we encourage you to seek help by contacting
your Union, the Ombuds Office, the Office of Equal Opportunity and Diversity, Human
Resources, or the Faculty and Staff Assistance Program.