Client Portal

How does Omadi improve communication with Clients?

The Omadi Online Client User Portal enables you to provide real time reports to your clients,
Simply create a uniue username and password to allow them access to your Omadi site! "our
clients will have access view the #ollowin$ reports%
& Total hours on the property
& 'reuency o# visits
& (aintenance history
& )o$ any action per#ormed by the assi$ned $uard
The Online Client User Portal also #acilitates communication #rom the client to you! "our clients
will be able to submit special post orders via the portal, and will receive con#irmation when the
orders are completed!
Providin$ complete transparency and accountability with Omadi Security will solidi#y the
relationship with your clients!
"ou may provide your clients with a uniue username and password they can use to lo$in and
access the tools you ma*e available to them! +n online portal can be created to share reports in
real time with your clients! (ost customers use this portal to share $uard reports in real time
and maintain a history o# actions and reports on the clients property! ,t can be used to trac*
total hours on property, #reuency o# visits, trespass history, maintenance history, and lo$ any
other action $uards are assi$ned on the property! The client portal also #acilitates
communication #rom the client to you! "ou can set them up to submit special post orders or
concerns #or the ne-t shi#t or patrol, and allow them to receive con#irmation that the orders were
completed!
This increased ease o# transmittin$ accessin$ reports creates accountability between
clients and the security service provider! ,t solidi#ies relationships and allows clients to
reco$ni.e the detail that $oes into providin$ them service!
Automatic Alerts and Reports
How do the automatic alerts and noti#ications wor*?
/very account can be set up to automatically noti#y any user in the system when particular
events occur! + #ew simple e-amples e-plain how this wor*s%
+ particular security contract reuires $uards to observe and report in three cate$ories,
daily activity, trespassers, and maintenance concerns! The security mana$er wants to approve
every activity report be#ore it is posted to the client account! 0hen $uards complete the report,
it is sent to the mana$er automatically! 0hen the mana$er has approved it, the report is
automatically posted to the client account! This eliminates havin$ to manually load and then
email out reports to clients! ,n this same situation, the mana$er does not want to approve any
reported maintenance concerns! 0hen a $uard reports a maintenance concern, it would be
sent directly to the ri$ht person to handle the concern!
1oti#ications can be sent in 2 ways% throu$h the so#tware or app, as an email, or as an
S(S messa$e! ,t is simple to alert speci#ic users, or $roups o# people as needed! (essa$e
can contain reports in the body or as attachments! 'inally, each messa$e can be custom
#ormatted or desi$ned to meet your needs! This allows the security service provider to custom
brand or label the omadi service as their own!
Permissions
How do , control who access to di##erent parts o# the so#tware!
Omadi allows you to completely customi.e the permissions o# every user in the system! "ou
have control over who can view, create, edit, or delete reports and other #eatures! This allows
you to *eep all o# the systems and best practices your company is used to wor*in$ with when
startin$ the service! Omadi will completely adapt employee roles to $ive them only the tools
necessary and applicable to complete their 3ob!
+llow supervisors access to oversee the wor* o# their assi$ned $uards or accounts! "ou
can even control what which parts o# each report are shared with clients! "ou can do thin$s
such as limit $uard access to only what is applicable to the account they are currently wor*in$!
GPS
4oes omadi provide 5PS trac*in$ o# $uards and vehicles?
5PS trac*in$ is o##ered both throu$h the mobile device $uards are usin$6apple or android
smartphones and tablets7 and throu$h 5PS units mounted to vehicles!
Trac*in$ throu$h a phone or tablet%
The mobile app o##ers real time trac*in$ o# the location o# each user lo$$ed into the
system! 8y usin$ the real time map, you can select the user to send messa$es and loo* up
reports o# their movement! 8y settin$ up a $eo#ence #or your client properties you have access
to noti#ications9alerts when certain users enter or leave the area!
/ach time $uards save reports, it is 5PS stamped and you can clic* to view their
location when the report was saved! /very photo ta*en also o##ers a 5PS stamp! Photos are
o#ten used #or a chec*point system on $uard patrols!
Trac*in$ throu$h the vehicle 5PS units%
:ehicle 5PS units mount to the O84,, port under the dash! This allows you to replay the
vehicle route, seein$ everywhere the vehicle has $one! This type o# 5PS unit $ives advanced
reportin$ o# how lon$ vehicles are on each property and can easily tally the reports created
while on the property!
Customi.ation