E-Tender Notice For Amc - 2014-15, Ihm - Bangalore

1
INSTITUTE OF HOTEL MANAGEMENT, CATERING TECHNOLOGY &

APPLIED NUTRITION.
S.J.P. CAMPUS, BANGALORE 560 001.

Ref. No. IHMB/E-Tender No.01/2013-14 Date: 19-02-2014

E-PROCUREMENT NOTICE

TENDER DOCUMENT FOR VARIOUS SERVICE AND CONTRACTS OF THE
INSTITUTE FOR THE YEAR 2014-2015

Part-I Technical competence bid (PRICE AND QUANTITY NOT TO BE QUOTED)

Part II Quantity and Price bid.

Tenderer Name and Address M/s ...

Last date for receipt of completed tenders and : 11-03-2014 up to 05.00PM
EMD through web site

Earnest Money Deposit : As mentioned in tender
document.

Date of opening of Technical Bid : 14-03-2014 at 11.00AM

Date of opening of Financial Bid : 17-03-2014 at 11.00AM

Note: EMD shall be paid through E-Procurement Portal.

Sd/-
Principal /Secretary

2

I N D E X

Sl.No. Description Page Nos.

1. NOTICE INVITING TENDERS 03

2. SERVICES TO BE PROCURED WITH 05
TECHNICAL & FINANCIAL BID

2. GENERAL CONDITIONS 48

3. UNDERTAKING TO BE GIVEN BY TENDERER 49

5. DIRECTIONS TO TENDERERS 50

3

APPLIED NUTRITION

Ref. No. IHMB/E-Tender No.01/2013-14 Date: 19-02-2014

Notice Inviting Tenders

Tenders are invited in two parts viz., Part-I - Technical competence bid Part-II-
Quantity and Price bid from the reputed contractors for the Contracts
mentioned in the tender document.

Tender Part I Technical competence bid, consisting of only Technical
Competence to undertake the work should furnish details on Work experience,
past performance, infrastructure facilities, list of customers etc., and the
eligibility of the tenderer will be based on the following criteria.
Criteria I
Should have engaged in the service of the following.
(a) Give details of the organization and work experience. Furnish list of
customers as per format in Technical Bid.
(b) Income Tax and sales tax clearance certificates
Submission of tender Part I without any of the above such documents
are liable for rejection.

Tender Part II Quantity and Price bid consisting of Schedule of quantities
with price should accompany with the documents. Service details, complete
and detailed technical specifications etc should be provided.

4

The offer Part II should be submitted in the following format only as given in
Criteria II (Otherwise the offer will be liable for rejection)
1. Rates should be inclusive of all taxes and any other levies.
2. Item wise rates should be quoted wherever necessary and all rates
should be inclusive of all taxes and any other levies.
3. Payment terms should be mentioned.
4. TDS will be deducted as applicable.
5. E.M.D. amount Rs.25,000/- per tender (Sl. No.1 to 8)
6. The successful tenderer shall pay the additional amount towards
security deposit at the rate of 5% of the amount tendered by him, after
adjusting the EMD and execute an agreement within 7 days from the
date of issue of the letter-communicating acceptance of the tender failing
which EMD will be forfeited.
7. The security deposit of the Contractor shall be forfeited if he fails to
comply with any of the conditions of the contract.
8. Security deposit of 5% will be refunded, after three months from the final
payment.

5

ANNUAL MAINTENANCE CONTRACT TENDER FOR THE PERIOD 01.4.2014 TO
31.03.2015

Sl.No. Description

1
Annual Contract for Manpower supply

Specifications,
Requirements
mentioned

a. Room Boys, Laundry Boys for EDC ( Executive
Development Center a training hotel attached
to the Institute)
b. Housekeeping (IHM, EDC and Boys Hostel)
c. Front Office Assistants
d. KITCHEN: Supervisor, Cooks, Assistant Cooks
and Utility Workers
e. FOOD & BEVERAGE: Supervisors & Waiters
2 Contract for providing Security Services for IHM,
Executive Development Centre (EDC) & Boys Hostel.
3 Annual Maintenance Contract for Electrical and
Plumbing Services
4 Annual Maintenance Contract for Computer Repair
and Services
5 Annual Maintenance Contract for Water Coolers
Repair and Services
6 Annual Maintenance Contract for Air Conditioners
Repair and Services
7 Annual Maintenance Contract for Pest Control
Services at IHM and EDC
8 Catering Contract for Hostel

Note: Technical & Financial/Price Bid is provided for each description,
Tenderer should quote accordingly.

6

Specifications / Requirements for the above Service/products:

1 a. Annual Contract for Manpower supply for
Room Boys, Laundry Boys for EDC

ROOMS DIVISION
HOUSEKEEPING
Total No of person required* : 9 Nos.
Supervisors : 1 No.
Room attenders : 6 Nos.
Laundry attenders : 1 No
Gardener : 1 No general shift
*Subject to change as per requirements

Duties & Responsibilities:
1. All areas are to be cleaned daily lobby restaurant, guest rooms, conference
halls, corridors, public toilets, staff areas, pump room etc.,
2. All standard of cleanliness as specified by the Institute are to be
maintained.
3. Employees are not allowed to carry any personal belonging into the
Institute / EDC or take out anything from Institute/ EDC.
4. Employees have to sign into the entry register and attendance register
daily.
5. The tender should accompany with the copy of the letter of Labour
Registration, ESI, Provident Fund, Income tax returns, Service taxes,
Professional tax registration, and Experience certificate for 5 years from any
reputed hotels / hospitals / MNC.
6. People should be willing to work in shifts; as required.
7. None of your employees are allowed to form any association, groups etc
while working at the Institute / EDC / Hostels.
8. Any person terminated on disciplinary grounds should not at any point of
time come back into the organization.
9. Laundry worker should be able to handle heavy and modern laundry
equipments and proper maintenance of the same.
10. In case of the high absenteeism the organization reserves the right to hire
staff from elsewhere but the cost is to be borne by the contractor only.
11. Two sets of uniform for your staffs are to be provided by you with ID
badges. They should wear them all the time on duty.
12. Lunch facility along with Group D Staff could be availed at nominal
charges per day per head, for your staff on duty at the Institute premises on
days when food is served. This will be deducted from the payment due to
you.
13. They should be well groomed at any point on shift.
14. Damages / thefts by your employee of any equipment / furniture / guest
items / personal belongings etc., will be recovered from payment due to you.
7

1 b. Annual Contract for Manpower supply for Housekeeping
(IHM, EDC and Boys Hostel)

*STAFF REQUIREMENT
Supervisors : 1 No.
Cleaners : 17 Nos. (15 for IHM, 2 for Hostel)
*Subject to change as per requirements.

Duties & Responsibilities
1. All areas are to be cleaned daily lobby restaurant, guest rooms, conference
halls, corridors, public toilets, kitchens, staff areas, pump room etc., as per
Annexure A.
2. All standard of cleanliness as specified by the Institute are to be
maintained.
3. Employees are not allowed to carry any personal belonging into the college
/ Hostel or take out anything from college / Hostel.
4. In case they have been authorized to carry any object out, it should be
accompanied by a gate pass duly signed by the authorized persons.
5. Employees are not allowed to go out of the premises during shift hours.
daily.
7. People should be willing to work in shifts; as required.
while working at the Institute / Hostel.
9. Any person terminated on disciplinary grounds should not at any point of
time come back into the organization.
10. The agency should use Mechanical scrubbers as and when required.
11. In case of the high absenteeism the Institute reserves the right to hire staff
from elsewhere but the cost is to be borne by the contractor agency only.
12. Cleaning agent, materials and equipments to be provided by the company.

ANNEXURE A (IHM / EDC / Hostel)

DAILY DUSTING / CLEANING AND MOPPING SCHEDULE

1. All rooms in all the floors.
2. Toilets in main building / EDC / Hostel.
3. The pathway from the entrance and parking area.
4. Backyard and quadrangles of main building and the entire Institute EDC /
Hostel Premises.

8

The above mentioned areas will be cleaned as mentioned below on daily basis:

1. Sweeping and mopping of floors, scrubbing extra care to be taken in the
kitchens and the wash up areas to remove the grease as well as dirt and of
any other areas as and when required.
2. Dusting and cleaning of all furniture, shelves, cupboards, cabinets,
electrical fixtures like tube light fittings, fans exhaust fans etc., in all rooms.
3. Cleaning of windows (panes & grills) and doors.
4. Cleaning of windowsill, skirting, dados, curtains rods, ring.
5. Cleaning of garbage bins, garbage collections and disposal through the
Bangalore Mahanagara Palike van.
6. Watering of indoor / outdoor plants, maintenance of the gardens.
7. Quarterly cleaning of sumps, overhead tanks & terrace.
8. Weekly cleaning of all upholstered furniture, periodic shampooing, high
dusting and skirting, cleaning as required.
9. Attending to any other cleaning job as per our requirements, brought to
your notice.
10. All the areas and corridors are to be scrubbed with scrubbing machine at
least once a fortnight.
11. During room cleaning, changing of linen, scrubbing of bathrooms,
replenishing supplies, and attending to guest calls to be done on a daily
basis.
12. Cleaning of fountain on a monthly basis
13. Regular spring cleaning to be done.
14. Cleaning of the lift thrice daily.
15. Cleaning of restaurant to be done thrice daily (after breakfast + after lunch
and dinner.
16. Telephones to be disinfected.
17. All steel fixtures to be polished once a week.
18. Cleaning of lobby
19. Cleaning of replenishing of pantry.
20. Cleaning of conference halls back areas and corridors daily.
21. The worker will be responsible for the master key card and are liable for its
loss.
22. Workers are not supposed to use any facilities in guest room.
23. Dealing with routine matters and such other duties and responsibilities as
may be assigned by a competent authority from time to time
The timings of cleaning of all the areas, as instructed by the I/C are adhered
to. Your supervisor should supervise your employees.

Note:
24. Kitchens to be at least cleaned twice during the day.
25. Public Toilets to be cleaned twice during the day.
26. Damages / thefts by your employee of any equipment / furniture / guest
items / personal belongings etc., will be recovered from payment due to you.
9

DAILY WORK SCHEDULE FOR UTILITY WORKERS

1. Periodic Cleaning of all the areas in the Kitchen and Room Service as per
the schedule decided by the management.
2. Cleaning of Kitchen Utensils.
3. Cleaning and wiping of all Guest and Staff crockery, cutlery and glassware
as and when necessary.
4. Cleaning of the Stores and Staff Dining Room as per schedule.
5. Utility workers should be willing to work on Break- Shifts.
6. Maintenance of records and dealing with routine matters and such other
duties and responsibilities as may be assigned by a competent authority
from time to time.

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1 c. Annual Contract for Manpower for Front Office Assistants.

Front Office Assistants * : 5 Nos.


DAILY WORK SCHEDULE:

1. Refer logbook for messages
2. Check reservations for the day
3. Compile arrival list for the day
4. Prepare for the arrivals with registration cards
5. Filing reservation request and processing them
6. Process registration on guest arrival
7. Issue keys and maintain key software
8. Update the room status in PMS
9. Handle the imprest cash and maintain required vouchers.
10. Compile and update guest history records
11. Handle guest complaints and special requests
12. Handle telephone calls and transfer the calls to concerned department
through EPABX
13. Take guest departure, compile guest folio and do the settlement
14. Do the night auditing in PMS
15. Generate the revenue reports for the review of management
16. Handling of guest messages, faxes, and packages if any
17. Maintain records of all activities in Front Office
18. Dealing with routine matters and such other duties and responsibilities as
may be assigned by a competent authority from time to time.
19. Employees are not allowed to carry any personal belonging into the college
/ EDC or take out anything from college / EDC.
20. In case they have been authorized to carry any object out, it should be
accompanied by a gate pass duly signed by the authorized persons.
21. Employees may go out of the premises during shift hours for meal breaks
with authorized gate pass.
daily.

11

1 d. Annual Contract for Manpower for Kitchen: Supervisor,
Cooks, Assistant Cooks and Utility workers

*Staff requirement
Supervisors : 1 No.,
Cooks : 1 No.,
Assistant Cooks : 2 Nos.
Utility Workers : 5 Nos.

DAILY WORK SCHEDULE FOR FOOD PRODUCTION DEPARTMENT:

1. Opening of the kitchen for Breakfast, checking the working of all the
equipments.
2. Preparation and pick-up of breakfast as per the menu of the day at the
specified time.
3. Checking the quality and quantity of all the raw materials (perishable and
non-perishable) that are to be received and used by the kitchen.
4. Preparation and pick-up of staff food (breakfast, lunch and dinner) for the
EDC as per the menu of the day.
5. Preparation and pick-up of lunch and dinner if any, either for Conferences
or any guest orders from the restaurant.
6. Supervising the periodic cleaning of the kitchen during the day.
7. Maintaining the workplace in a clean and hygienic manner.
8. Strictly adhering to the Fumigation and other cleaning schedules as decided
by the management from time to time.
9. Maintenance of all kitchen equipments.
10. Store pick-up of all kitchen materials on a daily basis and/or as and when
required.
11. All the staff should be ready to work in Break- Shifts.
12. Closing of the Kitchen after duly checking all equipments like Gas valve,
Electrical Equipments etc.
from time to time.

12

DAILY WORK SCHEDULE FOR UTILITY WORKERS:

1. Periodic Cleaning of all the areas in the Kitchen and Room Service as per
the schedule decided by the management.
2. Cleaning of Kitchen Utensils.
3. Cleaning and wiping of all Guest and Staff crockery, cutlery and glassware
as and when necessary.
4. Cleaning of the Stores and Staff Dining Room as per schedule.
5. Utility workers should be willing to work on Break- Shifts.
from time to time.

1 e. Annual Contract for Manpower for Food & Beverage Supervisors
and Waiters

*Staff members

Supervisors : 1 No.
Waiters : 3 Nos.
*Subject to change as per requirements

DAILY WORK SCHEDULE

1. Opening the restaurant, checking for any faults in the furniture, lighting,
HVAC.
2. Dusting, airing and cleaning the restaurant and other F&B Service area.
3. Cleaning and setting up the breakfast buffet equipments.
4. Foods pick up and detailed service of Breakfast.
5. Clearance of buffet and equipment care.
6. Lunch and dinner service as per demand.
7. Setting up, service and clearance of conferences if any.
8. Maintenance of stock of equipments.
9. Closing of restaurant and other F&B service area if used.
10. Store pickup of restaurant stock on a daily basis.
11. Room service only on emergency request with approval of Department
executive.
12. Staff should be willing to work on Break-Shifts.
from time to time.

13

APPLIED NUTRITION

TECHNICAL BID

Name of the Firm of the Tenderer ..

Names of all the partners of the Firm, if any. ....

..

Address of the tenderer: Shop/Office

.

.
Telephone No., & Fax No. ..

E-Mail Address: .

State if the tenderer owns a factory/workshop anywhere. If so, give full details:

How long is the tenderer in this business of supplies? . Years

State if the tenderer is at present rendered service to any of the
Hotels, Hostels, Hospitals, Clubs and other Govt. Estt. etc. and (give
particulars.)
Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-
mail and Fax of
the Organisation
to whom served
Details of
order & work
Value
REMARKS

1.

2.

3.

14

State details of the following:

1. Sales Tax Registration No. ----------------------------------

2. Income Tax PAN No. ----------------------------------------

3. Service Tax No.---------------------------------

4. Vat No.---------------------------------

5. Professional Tax No.----------------------

Following copies to be enclosed:

1. Latest Income Tax Clearance Certificate

2. Profit & Loss Account and Balance Sheet for the last three years

.
Signature of the Tenderer

Seal of the Tenderer

15

FINANCIAL BID

From:________________________
______________________________
______________________________
______________________________

To,
The Principal/Secretary
Institute of Hotel Management, Catering Technology & Applied Nutrition
S.J.P. Campus
Bangalore - 560 001.

With reference to your advertisement E-Tender for AMC for the year 01 April
2014 to 31 March 2015 in the website, I/We hereby submit the financial bid
required by you:

Supply of Manpower
Sl.No. Description Person
Required
Rate Total
Amount

1
Annual Contract for Manpower
supply

a. EDC ( Executive Development
Center a training hotel
attached to the Institute)
1. Supervisors
2. Room Attendants,
3. Laundry Attendants
4. Gardner

01
06
01
01

b. Housekeeping (IHM, EDC and
Boys Hostel)
1. Supervisors
2. Cleaners

01
17

c. Front Office
1. Assistants

05

d. KITCHEN:
1. Supervisor
2. Cooks
3. Assistant Cooks
4. Utility Workers

01
01
02
05

e. FOOD & BEVERAGE:
1. Supervisors
2. Waiters

01
03

16

Terms and conditions:

1. Rates should be inclusive of wages as per Minimum wages Act,
Provident Fund, ESI, Service Tax, Professional Tax, Gratuity and any
other levies as per the Labour laws and any other laws applicable under
State/Central Government.
2. The supplier shall make all provisions for safety of his men and materials
including insurance for fire and accidents. An indemnity bond in the
form appended shall be submitted indicating clearly that the Employers
are free from such responsibility and encumbrances at the time of
contract.
3. Please mention taxes if any.
4. Extra items/taxes if any to be mentioned.

..
Signature of Tenderer Seal of Tenderer

17

2. SECURITY: (IHM, EDC & Boys Hostel)
Security Supervisor 1 No.

* Security Guards :
Day Shift 6 Nos.
Night Shift 4 Nos.

Duties & Responsibilities:
To safeguard and look after the IHM / Executive Development Centre /
Hostels Property and any other Security related works etc., as may be
assigned.
In the event of any theft, etc., the agency will be held responsible and
the amount will be recovered.
They should maintain registers at all the entry / exit gates (in English).
People should be ready to work in shifts.
At all time all the exits should be manned exits 1) IHM entrance 2)
EDC entrance 3) EDC back entrance 4) Gate between EDC & IHM at the
basement / Hostel entrance
No one should be allowed to carry any object without gate pass out of
the premises (with the exception of garbage)
No employee should be allowed to bring in their personal belongings into
the IHM / EDC / Hostels premises (except small personal items like
wallet, purse etc.,) In case anyone is carrying any personal items, it
should be registered at the entrance, verified and struck out during the
time of exit.
In case any employee is carrying out any object of value, it should be
accompanied by a gate pass duly signed by Admn. Officer / Dept. In-
charge. This would include gifts given by guests / other staff.
Any visitors should be issued visitors pass (at IHM / Entrance / EDC
back entrance). Their tools should be entered in the register and
checked back during exit. In case any item is being sent out with them,
it should be accompanied with a gate pass duly signed by Admn. Officer
/ the concerned Dept. In-charge.
Uninterrupted Security Service to be provided at all times.

18

APPLIED NUTRITION

TECHNICAL BID



..


.

.

E-Mail Address: .

State if the tenderer owns a firm/company anywhere. If so, give full details:


State if the tenderer is at present rendered security services to any of
the Hotels, Hostels, Hospitals or other Govt. Estt. and give particulars.
Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-mail
and Fax of the
Organization
where services
rendered
Details of
work order &
Value
REMARKS

1.

2.

3.

19



2. Income Tax PAN No. ----------------------------------------

3. Service Tax No.---------------------------------

4. Vat No.---------------------------------





.

Seal of the tenderer

20

FINANCIAL BID

From:________________________
______________________________
______________________________
______________________________

To,
The Principal
S.J.P. Campus
Bangalore 560 001.

required by you:

Security Services
Sl.
No.
Description Person
Required
Rate Total
Amount
1 Security
1. Security Supervisor
2. Security Guard

01
10


1. Rates should be inclusive of wages as per Minimum wages Act, Provident
Fund, ESI, Service Tax, Professional Tax, Gratuity and any other levies
as per the Labour laws and any other laws applicable under
contract.

..

21

3) Electrical and plumbing maintenance contract work for IHM / EDC/
IHM Hostels (from Government approved licensed qualified
personnel / firms only)

*No of people required two shifts: Class I PWD contractor
1. 1 Plumber Qualified and experience with Civil/plumbing/
1 Helper
HT operation / Installations
2. 1 Electrician as per Central Electricity
1 Helper Authority Rules

Electrical Maintenance contract for IHM / EDC / Hostels:

EDC has 30 residential room training facility with Front Office, Restaurant,
Conference hall with TVs, Mini-bar, Refrigeration, LCD TV, Air conditioners,
running hot and cold water, IHM / Hostels electrical and plumbing works.

Duties and Responsibilities of the Contractor:

They should maintain the complete electrical installation laison with Karnataka
Power Transmission Corporation Limited, Public Works Department and other
Government agencies for appropriate maintenance and running of electrical
installation and plumbing.

Maintenance of Lift, Generator, Air conditioners.

Maintenance of Solar Heaters etc.

Plumbing works in all rooms

The works includes maintenance of passenger lift, service lift, HT panel,
Substation, water supply pump sets, bore well.

People qualified, experienced with necessary certification with competent
authority of the above works have to be positioned in the Institute

22

APPLIED NUTRITION

TECHNICAL BID



..


.

.

E-Mail Address: .



State the services rendered for plumbing/electrical work to any of the
Hotels, Hostels, Hospitals or other Govt. Estt. and give particulars
Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-
mail and Fax of
the Organization
to whom served
Details of
work order &
Value
REMARKS

1.

2.

3.

23

State details of the following of Tenderer:


3. Income Tax PAN No. ----------------------------------------

4. Service Tax No.---------------------------------

5. Vat No.---------------------------------





.


24

FINANCIAL BID

From:________________________
______________________________
______________________________
______________________________

To,
The Principal
S.J.P. Campus

required by you:

Electrical & Plumbing Services

Sl.No. Description Person
Required
Rate Total
Amount
1 Electrical
1. Electrician
2. Helper

01
01

2 Plumbing
1. Plumber
2. Helper

01
01


1. Rates should be inclusive of wages as per Minimum wages Act, Provident
Fund, ESI, Service Tax, Professional Tax, Gratuity and any other levies
as per the Labour laws and any other laws applicable under
contract.

..
25

4) Computer Specifications for Annual Maintenance Contract
for the year 2014-15

Sl. No. Description of Items Units
1 HP Desktop DX 2280MT 51
2 HP Monitor L1506 35
4 HP LaserJet Series 1000 Printers 04
5 Champion UPS 20
6 HP Server te2120 01
7 HP Monitor 7540 03
8 Samsung Samtron 55E Monitor 01
9 Battery Bank 02
10 Compaq Evo CPU 12
11 Compaq 550 Monitor 13
12 HP Proliant ML 350 PU Server 02
13 HP LaserJet 1022 06
14 Compaq Persario CPU 14
15 Compaq Mv520 Monitors 15
16 Printer Xerox Work Centre PE 220 01
17 Printer Web bounty DR 400 Wipro 02
18 LaserJet M1005 HP Printer 01
19 HP LaserJet P1008 01
20 Canon Fax L295 01
21 CPU HP Compaq DX 2480 01
23 HP LaserJet 3050 Series Printer 01
24 Laptop Lenovo 01

26

APPLIED NUTRITION

TECHNICAL BID FOR COMPREHENSIVE MAINTENANCE OF COMPUTERS

Name of the Firm of the Tenderer

Names of all the partners of the Firm, if any. . ..

.
.
Telephone No., Fax No. ..
E-Mail Address: .

State if the tenderer owns a firmy/company anywhere. If so, give full details:

How long is the tenderer in this business of Computer AMC? (Please Mention)

State services provided at present/past to any of the Hotels, Hostels,
Hospitals, Clubs, Govt. Estt. etc. and give particulars.
Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-mail
and Fax of the
Organization to
whom served
Details of
work order &
Value
REMARKS

1.

2.

3.

27



2. Income Tax PAN No. ----------------------------------------

3. Service Tax No.---------------------------------

4. Vat No.---------------------------------





The Company should have similar Annual Maintenance Contracts with a turn
over not less than Rs.20 lakhs each year. The audited balance sheet is to be
enclosed. State details of Registration No. of Sales Tax and enclose latest
Income Tax Clearance Certificate.

.


28

FINANCIAL BID

From:________________________
______________________________
______________________________
______________________________

To,
The Principal
S.J.P. Campus

With reference to your advertisement E-Tender AMC in website for the
year 01-4-2014 to 31-3-2015 Computers, I/We hereby submit the Financial
bid required by you:

MANDATORY CONDITIONS FOR COMPREHENSIVE MAINTENANCE OF
COMPUTERS

Those who wish to apply for the AMC should take note of the following
conditions which are mandatory and must for all the companies. Those who
fail to furnish the details will not be considered.

1. There will be Two Bid System
i. Technical Bid and
ii. Financial Bid.

Those who qualify for the Technical Bid will only be considered for Financial
Bid. Unsuccessful or disqualified vendor will not be considered.

2. The company should have executed at least three similar work orders with a
turn over not less than Rs.20 lakhs each year. The audited balance sheet is to
be enclosed.

3. The Company should enclose the bio-data of the resident engineer whom will
be stationed at the site.

4. Following are the machine configurations:

29

Rates
1 HP Desktop DX 2280MT 51



4 HP LaserJet Series 1000 Printers 04

5 Champion UPS 20

6 HP Server te2120 01

7 HP Monitor 7540 03

8 Samsung Samtron 55E Monitor 01

9 Battery Bank 02

10 Compaq Evo CPU 12

11 Compaq 550 Monitor 13

12 HP Proliant ML 350 PU Server 02

13 HP LaserJet 1022 06

14 Compaq Persario CPU 14

15 Compaq Mv520 Monitors 15

16 Printer Xerox Workcentre PE 220 01

17 Printer Web bounty DR 400 Wipro 02

18 LaserJet M1005 HP Printer 01

19 HP LaserJet P1008 01

20 Canon Fax L295 01

21 CPU HP Compaq DX 2480 01

23 HP LaserJet 3050 Series Printer 01

24 Laptop Lenovo 01

30


3. Charges per visit if any to be mentioned.
4. Authorized from any company, certificate to be enclosed.
5. Incase of replacement of spare parts, should be purchase from the
supplier/ local authorized dealers, which has been authorized by the
company or competitive rates of the market will ne considered.

Signature of Tenderer
Seal of Tenderer

31

5) WATER COOLERS

1. Walk In Cooler : 1 No. (2,500 ltrs.)
2. Reach In Cooler: 1 No. (1,000 ltrs.)
3. Steel Body Refrigerator 2 Door 4 Nos. (600 ltr. Approx capacity)
4. Steel Body Freezer 2 Door 1 No. (600 ltr. Approx capacity)
5. Chest Freezer 300 ltrs. 1 No.
6. Domestic Refrigerator 300 ltrs. Approx 2 Nos.
342 ltrs. Approx 1 No.
305 ltrs. Approx 1 No.

Terms and Conditions:
1. Quarterly service of unit
2. Breakdown call should be immediately attended to.
3. Major breakdown should be completed within 24 hrs.

32

APPLIED NUTRITION

TECHNICAL BID



..


.

.

E-Mail Address: .



Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-mail
and Fax of the
Organization to
whom served
Details of
work order &
Value
REMARKS

1.

2.

3.

33



2. Income Tax PAN No. ----------------------------------------

3. Service Tax No.---------------------------------

4. Vat No.---------------------------------





.


34

FINANCIAL BID

From:________________________
______________________________
______________________________
______________________________

To,

The Principal
S.J.P. Campus
Bangalore 560 001.

With reference to your advertisement E-Tender for the year 01 April 2014 to 31
March 2015 AMC for Water Coolers in the website, I/We hereby submit the
Financial bid required by you:

COMPREHENSIVE MAINTENANCE OF WATER COOLERS

Following water coolers are

Rates
1 Walk In Cooler 1

2 Reach In Cooler 1

3 Steel Body Refrigerator 2 Door 4

4 Steel Body Freezer 2 Door 1

5 Chest Freezer 300 ltrs 1

6 Domestic Refrigerator 300 ltrs 2



1. Quarterly service of unit
2. Breakdown call should be immediately attended to.
3. Major breakdown should be completed within 24 hrs.
6. Charges per visit if any to be mentioned
35

8. Incase of replacement of spare parts, should be purchase from the supplier/
local authorized dealers, which has been authorized by the company or
competitive rates of the market will ne considered.


36

6) AIRCONDITIONERS

1. Split Unit 1 ton/1.5 ton (Voltas/Carrier/LG) 65 Nos.
2. Tower A/c 3 ton (Voltas) 2 Nos.
TOTAL 67 Nos.

Terms and Conditions:

1. Rates quoted should be comprehensive, includes compressor, gas
charging, all electrical parts, fan motor, PCB, remote, knobs but
excluding condenser coil, cooling coil, grill and sheet metal.

37

APPLIED NUTRITION

TECHNICAL BID



..


.

.

E-Mail Address: .



Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-mail
and Fax of the
Organization to
whom served
Details of
work order &
Value
REMARKS

1.

2.

3.

38



2. Income Tax PAN No. ----------------------------------------

3. Service Tax No.---------------------------------

4. Vat No.---------------------------------





.


39

FINANCIAL BID
From:________________________
______________________________
______________________________
______________________________

To,
The Principal
S.J.P. Campus
Bangalore 560 001.

With reference to your advertisement E-Tender for the year 01 April 2014 to 31
March 2015 AMC for Air-conditioners in website, I/We hereby submit my
financial bid required by you:

COMPREHENSIVE MAINTENANCE OF AIRCONDITIONERS
Rates
1
Split Unit 1 ton/1.5 ton
(Voltas/Carrier/LG)
65

2 Tower A/c 3 ton (Voltas) 2

1. Rates quoted should be comprehensive, includes compressor, gas charging,
all electrical parts, fan motor, PCB, remote, knobs but excluding condenser
coil, cooling coil, grill and sheet metal.
2. The company should have executed at least three similar work orders with a
turn over not less than 10 lakhs each year. The audited balance sheet is to be
enclosed.
3. At least two service units of window and split units to be provided at site
4. Necessary spares including gas should be available at site.
5. As far as possible all the repairs should be carried out at site.
6. Bi-monthly service of unit.
BDS 2 services in a year
Breakdown call should be immediately attended to.
Major breakdown should be completed within 24 hrs.
8. Incase of replacement of spare parts should be purchase from the supplier/
local authorized dealers, which has been authorized by the company or
competitive rates of the market will ne considered.

.

40

7) Annual Maintenance Contract for Pest Control for the year 2014-15

Sl.No. Scope of Work Frequency
1 Disinfestations service against
Cockroaches, silverfish, red and black
ants (GPMS)
Monthly Twice
2 Rodent Management Services Weekly Twice

41

APPLIED NUTRITION

TECHNICAL BID



..


.

.

E-Mail Address: .



Hospitals, Clubs, Govt. Estt. etc. and give particulars..
Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-mail
and Fax of the
Organization to
whom served
Details of
work order &
Value
REMARKS

1.

2.

3.

42



2. Income Tax PAN No. ----------------------------------------

3. Service Tax No.---------------------------------

4. Vat No.---------------------------------




(if applicable)

.


43

FINANCIAL BID

From:________________________
______________________________
______________________________
______________________________

To,

The Principal
S.J.P. Campus
Bangalore 560 001.

With reference to your advertisement E-Tender AMC in website for the year 01
April 2014 to 31 March 2015 for Pest Control, I/We hereby submit the
Financial bid required by you:

PEST CONTROL SERVICES
S.No.

Description Rate
1

Areas in the Main Building like
Bakery, Q.T.K.,ATK,
B.T.K.,HSR Kitchen,, Dining Hall
& Stores, Office and other areas

2 Rodent Control in all the above
areas

3 Areas in the EDC like All public
and back areas Rooms, P/shafts,
staircases, Lift, Lobby corridors
etc. F&B Areas Kitchen,
Restaurant, Bar, Conference
halls, stores etc

4 All general areas, Offices,
Reception & Back office,
Housekeeping, staff room, toilets
& Hostel Kitchen, Dining Area



44

8) SPECIFICATIONS FOR CATERING CONTRACT OF HOSTEL

1. Capacity: 60 residents
2. Food:
Monday to Friday: - breakfast, dinner
Saturday / Sunday / closed holidays: - breakfast, lunch, dinner

3. Menu structure:
Breakfast:
Choice of:
1. tea/ coffee
2. south Indian dishes
3. north Indian dishes

Lunch:
Choice of:
1. rice
2. dal compulsory
3. vegetable dish

* Rice/ pulao / dal should be unlimited

Dinner:
Choice of:
1. rice/ chappati
2. dal compulsory
3. vegetable dish

* rice/ pulao / dal should be unlimited
* Sweet to be provided twice in a week and on festival days

NB: 1. A choice of menu, with list of dishes following the above criterion
to be provided.

45

APPLIED NUTRITION

TECHNICAL BID



..


.

.

E-Mail Address: .



Sl.
No.
Description of
the Service
Name, Address,
Telephone, E-mail
and Fax of the
Organization to
whom supplied
Details of
work order &
Value
REMARKS

1.

2.

3.

46



2. Income Tax PAN No. ----------------------------------------

1. Service Tax No.---------------------------------

2. Vat No.---------------------------------





.


47

FINANCIAL BID

From:________________________
______________________________
______________________________
______________________________

To,
The Principal
S.J.P. Campus
Bangalore 560 001.

2014 to 31 March 2015 in the website, I/We hereby submit the Financial bid
required by you:

CATERING CONTRACT FOR HOSTEL

Sl.
No.
Items Rate
1 Capacity: 60 residents
Food Monday to Friday Breakfast & Dinner
Saturday, Sunday & closed holidays
Breakfast, Lunch & Dinner

Rs..
2 Menu Structure Breakfast
1. Tea/ Coffee
2. South Indian Dishes
3. North India Dishes
3 Lunch
1. Rice
2. Dal
3. Vegetable

Rs..
4 Dinner
1. Rice
2. Dal
3. Vegetable

Rs..


1. Please mention taxes if any
2. Extra items if any to be mentioned

..
48

General Terms and Conditions:

1. This contract for a period of one year and it may be terminated by either
side by giving 15 days notice. However we reserve our right to terminate this
contract without assigning any reason and notice thereof. If the services are
unsatisfactory at any time, we reserve the right to withhold any or part
payments that are to be made to you.
2. You will abide by any instructions / suggestions etc., given to you either by
the in charge or any other person nominated by the Principal regarding your
services rendered under this contract.
3. You must notify to us in writing your employees name employed by you for
rendering the services referred to herein. It is clearly understood and
agreed by between the parties that we will not be held responsible or be
liable under any laws that are in force / come in force from time to time, in
respect of personnel engaged by you and you will be solely responsible for
their terms & conditions of services, etc.,
4. It is agreed and understood that you will be responsible for any disciplinary
matters arising out of your employees behavior and conduct. We will take
appropriate disciplinary action against your employees if found indulging in
any act indiscipline in our premises or in connection with the services
referred to herein.
5. You should cover your staff under all-statutory requirements, viz, Minimum
Wages Act, E.S.I. and P.F. etc., and comply with all formalities in this
regard.
6. The Institute will not be liable for non-payment of ESI and PF and any other
dues / claims by you to your workers.
7. Two sets of uniform for your staffs are to be provided by you with ID badges.
They should wear them all the time on duty.
8. It is clearly agreed and understood that all staff deputed by you for this
contract will be fulfilling the age criteria as per the Labour Act of
Government of Karnataka.
9. Any theft, Mismanagement, Damage etc., the agency will be held
responsible.
10. Any dispute arise the jurisdiction will be in Bangalore.
11. The tender should accompany with the copy of the letter of Labour
Registration, ESI, Provident Fund, Income tax returns, Service taxes,
Professional tax registration, and Experience certificate for 5 years from any
reputed hotels / hospitals / MNC.
while working at the Institute / EDC / Hostels.
13. All employees will be subjected to security check on entry and exit.
14. Lunch facility along with Group D Staff could be availed at nominal
charges per day per head, for your staff on duty at the Institute premises on
days when food is served. This will be deducted from the payment due to
you
49

UNDERTAKING TO BE GIVEN BY THE TENDERER

(To be submitted along with Part II)

We, the ...................................................................................having
registered office at ............................................................................................
.. do hereby declare and affirm the following:
1. We are aware of all statutory and legal requirements of Central and State
Governments as well as local regulations applicable to the work.
Consequences due to violation of these Acts, Rules and Regulations shall
be borne by us and the Employer/Consultant are indemnified from any
charge directly or indirectly arising therefrom.

2. That this undertaking forms part of the Agreement and contract
documents.

WITNESS:

Signature of the Tenderer with seal

50

GENERAL DIRECTIONS TO TENDERERS

1. The tenderer is required to examine carefully - the form of tender
showing Technical Specification, nature of work, indicative drawings and
the Articles of Agreement before pricing the quantities.
2. Tenderers are to sign the form of the Tender, giving exact specification of
the articles, the contents and the service of the articles and the
schedules of rates. All tenders, not so signed, shall be rejected.
3. No sub-letting and sub-contracting in any form is allowed.
4. The quantities set out in the tender form are only approximate. However
service details, Technical Specifications etc, are to be submitted along
with the tender.
5. Any alterations in the tender document by the tenderer the tender will be
to be rejected. No subsequent correspondence regarding price will be
entertained, once the tender is opened.
6. A high standard of workmanship is required. Payment will be made only
after entire satisfaction of the authority.
7. As this Institute is an autonomous body of the Ministry of Tourism, Govt.
of India, discount applicable should be shown separately.
8. Your rates should be valid at least for a minimum period of Three
months.
9. You may contact representatives authorized by the Principal, IHMCT &
AN, Bangalore for any Technical clarifications.
10. Your bill in triplicate should be submitted along with copies of necessary
duties/taxes paid, for making payment.
11. Any conditional tenders will not be accepted.
12. No advance payment will be made.
13. The Institute reserves the right to disqualify the complete tender if
overwriting or erasing is found in the rate column. Each page must be
stamped and signed.
51

14. All tenderers must disclose the names of their partners, if any. Any
tenderer failing to do so will render him liable to have his security deposit
forfeited and contract, entered into, cancelled at any time during its
completion.
15. All tender quotations should, besides the specifications already stated in
the Tender Form very clearly specify the articles in respect of contents,
gauge, brand, quality, quantity, size, gross weight, net weight and any
other additional specification, wherever applicable to such items.
16. In the event of the tender being accepted, the contract must be signed by
all the members of the firm after depositing a suitable amount required by
the Institute as security deposit. This security deposit is for the due
performance of all conditions of the contract, such as quality, quantity and
service etc. The security deposit of a tenderer will be forfeited in the event
of unsatisfactory performance of the contract.
17. The Institute does not bind itself to accept the lowest or any tender.
18. It is distinctly understood that the tenderer will be strictly required to
confirm to the conditions of this contract and any pleas will not on any
account be admitted as an excuse on their part for infringement of any of
the condition.
19. All disputes shall be subject to the jurisdiction of the Courts in the City
of Bangalore, Karnataka, India.
20. Successful tenderer or tenderers shall supply articles in such quantities
and as per specifications and quality demanded as any ordered on him or
them from time to time. The quantities mentioned in the schedule are only
indicative of the estimated requirements of the Institute, and the Institute
does not bind itself to purchase/to complete any or all the quantities
indicated therein.
21. If any article is not available or the Tenderer does not want to quote for
it, clear remarks to this effect must be made against such articles.
52

22. Tenderers are requested to fill in the tender carefully after noting the size
by numbers etc. of articles mentioned in the specifications. Workout the
amount tendered for each items and total up for all the tendered items.
23. The successful tenderers will be required to deliver the articles under the
terms of contract at the Institutes registered office which shall be inclusive
of delivery charges, cartage, freight etc.
24. The successful tenderer while effecting deliveries against the Institutes
orders, will have to send an official delivery challan mentioning in it the
quantity, rates etc. Thereafter, bill should be submitted within 3 days.
25. If any time, during the continuance of this contract, the performance in
whole or in part by either part of any obligation under this contract shall
be prevented or delayed by reason of any war, hostility, acts of the public
enemy, civil commotion, sabotage, fires, floods, explosions, epidemics,
quarantine restrictions, strikes, lock-outs or acts of God (hereinafter
referred to as events) provided notice of happening of any such
eventuality is given by either party have any claim for damages against the
other in respect of such non-performance or delay in performance; and
deliveries under the contract shall be resumed as soon as practical work
after such event has come to an end or ceased to exist and the decision of
the Secretary/Principal shall be final and conclusive have, provided
further that if the performance in whole or part or any obligation under
this contract is prevented or delayed by a reason of any such event for a
period exceeding 30 days either party may at its option terminate the
contract PROVIDED ALSO that if the contract is terminated under this
clause, the Institute shall be at liberty to take over from the tenderer at a
price to be fixed by the Secretary/Principal which shall be final; all
unused, undamaged and acceptable materials, bought out components
and stores in course of manufacture in the possession of the tenderer at
the time of such termination or such portion thereof as the Institute
may deem fit accepting such materials, bought out components and stores
as the tenderer may with the concurrence of the Institute elect to retain.
53

26. The Institute also reserves the right to enter into parallel contracts
simultaneously or at any time during the period of this contract with one
or more tenderer(s)/supplier(s) for such quantity of such item(s) as the
Secretary/Principal (whose decision shall be final) may determine and to
forfeit the security deposit and terminate the contract within 21 days in
the case of the unsatisfactory performance of the tenderers.

Category:

Estimated cost Rs.

Security Deposit Rs.
To be furnished after acceptance of tender &
before execution of agreement.

I/We agree to abide by above The above tender is hereby
terms and conditions accepted by me.

.

Signature of Tenderer Principal

E-Tender Notice For Amc - 2014-15, Ihm - Bangalore

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