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QFD: House of Quality

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Customer
Requirements (Explicit
and Implicit)
1 | | | | | | | | | | 20% 20 9 3 4 3 1
2 1% 1 9 5 3 3 2
3 | | | | | 10% 10 9 2 4 4 3
4 | | | | | | 12% 12 9 3 5 4 4
5 | | 5% 5 9 4 3 4 5
6 1% 1 9 3 4 2 6
7 | | | | | 10% 10 9 3 4 2 7
8 | | | | | 10% 10 9 5 5 4 8
9 1% 1 9 2 4 2 9
10 | | | | | | 12% 12 9 4 4 3 10
11 | | | | | 10% 10 9 3 5 3 11
12 | | 4% 4 9 4 4 3 12
13 | | 4% 4 9 5 4 3 13
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Operabilidad
Durabilidad
Silencioso
Produccin
Costo
Consumo Energtico
Desmontaje
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Transportable
Seguro
Mantenimiento




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Direction of Improvement
Column #
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2 3

Ambiental
222
14 15 16

150 66 191 73 160 125 98 332 51 24 198 169 183 374
8%
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6% 3% 7% 8% 15% 9% 8% 3% 7% 5% 4% 14% 2%
1 2 3 4 5 6 7
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0 4 5
Technical Importance Rating
Target
Max Relationship 9 9
14 15 16 Column #
Weight Chart
Relative Weight
4 2
8 9 10 11 12 13
| | | |

Maximize
Target
Minimize
9 9 9 9 9 9 9 9 9
4 5 6 7 8 9 10
Correlations
Positive +
Negative
No Correlation
Direction of Improvement
Relationships
Strong
Moderate
Weak
5
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1 2 3 4



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9 9 9 3
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1%
3 5 1
1 5 4
5 2 1
Template Revision: 0.9 Date: 4/23/2010
Christopher Battles
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Customer Competitive Assesment
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Competitor #1: Product Name
Competitor #2: Product Name
Competitor #3: Product Name
Competitor #4: Product Name
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Our Product
Our Product
Competitor #1
Competitor #2
Competitor #3
Competitor #4
Our Product
Competitor #1
Competitor #2
Competitor #3
Competitor #4

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