User Manual Corps Ms

Owner Department: Information Technology
Area: User Manual

[Corporate SMS]

Corporate SMS User Manual
Effective Amendment/New Owner Confidentiality Reference
30-Aug-12 New IT Restricted IT/1.0/2012

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Table of Contents

1. General Information ...................................................................................... 4
1. 1 Point of Contact .............................................................................................. 4
1. 2 Project References ........................................................................................... 4
1. 3 Authorized Use Permission .................................................................................. 4
1. 3. 1 User Roles .................................................................................................... 4
2. Introduction ................................................................................................ 4
3. Document & Version Control ........................................................................... 6
4. Supporting Documents ................................................................................... 6
5. Function Flows ............................................................................................. 7
5. 1 Corporate SMS Flow Diagram ............................................................................... 7
5. 2 Campaign Management ...................................................................................... 8
5. 3 Members Management ....................................................................................... 8
5. 4 Template Management ....................................................................................... 9
6. System Design ........................................................................................... 10
6. 1 Using the System ........................................................................................... 10
6. 1. 1 Campaign Management .................................................................................... 12
Creation of New Campaign .......................................................................................... 12
Using Existing Campaign ............................................................................................ 13
Members Management ............................................................................................... 14
Send SMS in English .................................................................................................. 17
Send SMS in Urdu .................................................................................................... 19
Send SMS in Chinese ................................................................................................. 20
Rename/Delete Groups .............................................................................................. 20
6. 1. 2 Quick SMS ................................................................................................... 21
6. 1. 3 Template Management ..................................................................................... 23
Template Creation ................................................................................................... 23
Rename/Delete Existing Template .................................................................................. 24


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Selection of Template ................................................................................................ 25
6. 1. 4 Change Password .............................................................................................. 26
6. 1. 5 SMS History ................................................................................................. 27
6. 1. 5 Sign Out ..................................................................................................... 28
6. 1. 6 APPENDIX ................................................................................................... 28
6. 1. 6. 1 APPENDIX-I-Project References........................................................................... 28


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1. General Information
1.1 Point of Contact
i. For any charging/subscription please contact Mr. Kamran Khan
kamrankhan@zong.com.pk
ii. For any technical query you can contact Mr. Kamran or directly to technical
team at GroupITProjects@zong.com.pk
1.2 Project References
Please find reference document in Appendix I
1.3 Authorized Use Permission
1.3.1 User Roles
This is the end user who will be using the interface to send SMS and some
other activities include group management, template management, child
transferring etc.

2. Introduction
Corporate SMS is an SMS broadcasting application that enables corporate users to
Send, Manage and schedule message broadcasts to multiple recipients on any mobile in
Pakistan. Corporate SMS is one such solution that corporate customers have always been
interested in
Zong introduces Corporate Hierarchy SMS, an instantaneous broadcast messaging system
that has been designed for business concerns that require a constant contact with
customers and staff via SMS. It is the simplest way to access your direct and indirect
associates without any restrictions on the number of intended recipients.


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Zong Corporate SMS Features:
i. Make new groups; allow inter-group messaging and message transfer
ii. Rename existing group, view all groups
iii. View all group members, and edit groups members
iv. SMS language (English/Urdu/Chinese)
v. Create message templates
vi. Check group SMS account status


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3. Document & Version Control

SN Version Major Changes Author/s
Created /
Reviewed
Approval & Date
1. 1.0 Initial Document 31-Aug-12
2.

4. Supporting Documents
Support Documents


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5. Function Flows
5.1 Corporate SMS Flow Diagram


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5.2 Campaign Management

5.3 Members Management


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5.4 Template Management


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6. System Design
6.1 Using the System

To login to Corporate SMS, you have to enter Mobile No and password supplied
by your authority in appropriate fields on Login page and clicks the Login
button as in image below

Enter Mobile Number
for login which must
be in the format
(92313XXXXXXX)
Enter the password
in the given field
area
When you entered your Mobile
Number and Password then click
on Login to login
If you forgot your
password then click on
Forgot Password


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Upon logging to Corporate SMS portal user can perform the following tasks by selecting it
from navigation menu

User Side
i. Campaign
ii. Quick SMS
iii. Template Management
iv. Change Password
v. SMS History
vi. Help
vii. Sign Out


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6.1.1 Campaign Management

You can click on tab Campaign from navigation menu for creating new
Campaign and for managing the earlier created Campaigns

Creation of New Campaign

You can create new Campaign in Campaign Management by entering campaign
name and clicking on create button as in image below

Click on Campaign for
new campaign creation &
for managing the earlier
created campaigns
Enter the Campaign
name in this field
To create this
Campaign click on
Create


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Using Existing Campaign

You can view and use existing campaign in Campaign Management with details
like Campaign name, total members, and recipients numbers, send message
in English/Urdu/Chinese, rename/update and delete option as in image below

Click on Manage
for members
management
For sending SMS
in English click on
In English
For sending SMS in
Urdu click on In
Urdu

For renaming
existing campaign
click on Rename
For deleting any
existing campaign
click on Delete
For sending SMS in
Chinese click on In
Chinese


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Members Management

You can delete members by clicking on delete button, move and copy members
from one campaign to other. Selection of campaign is done from dropdown list
as in image below

For deleting
members click
on Delete
For moving members
from one campaign to
other click on Move To
For copying members
click on Copy To
Select campaign
from dropdown


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You can create new members in existing campaigns by selecting the campaign
from dropdown list, entering mobile number of format 923141234567 and
members name and clicks on Create button as in image below

You can also edit/update any existing campaign as in image below

Select Existing Campaign
from dropdown
Enter Mobile
Number of format
923141234567 in
this field
Enter Member Name in
this field
To enter new member name in
existing campaign click on Create
Edit the campaign name
by clicking on Edit


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User can also add members from CSV file too and for this user can click on
browse button to search CSV file. After selection of CSV file, user clicks on ok
button

File should contain only two columns with Names in the first column and
Mobile Number in the second column. Mobile Number should be in the format
923141234567

Click on Browse for adding
members from CSV file
After adding file
Click on OK


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Send SMS in English

In Campaign Management portion, there is an option of Send SMS in English
where user has to select Campaign from dropdown and attach the list of
mobile numbers of format 923141234567 or 03141234567 or 3141234567 and
clicks on Add button as in image below

Select Campaign
from dropdown
Click on Browse to
attach mobile Numbers
Click on Add to add
mobile number list


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Mark the operator name and select the masking and template from dropdown and
write your message in field given in below image

Mark the radio button
for operator hunt
Select Masking from
dropdown
Select Template from
dropdown
Click on Send Message for
sending the message in English
Write Message in this
field


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Send SMS in Urdu

Mark the operator name and select the masking from dropdown and write your
message in field given in below image

Mark the radio button
for operator hunt
Select Masking from
dropdown
Write your message
in this area


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Send SMS in Chinese
You can send quick SMS in Chinese by selecting the language by marking the
radio button as in image below

Rename/Delete Groups

There is an option of renaming/deleting any groups name. Group renaming/
deleting is done by clicking on rename link/delete link as in image below

For deleting any existing
group click on Delete
For renaming you can
update any campaign
Select the language to
send SMS in Chinese


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6.1.2 Quick SMS

You can click on Quick SMS from navigation menu for sending quick SMS in
English and Urdu

For quick SMS you have to select masking and template from dropdown, enter mobile
number of format 923141234567, mark the radio button for schedule message by
selecting the current date and time and write message in given field. For language
selection (English or Urdu) mark the radio buttons as in image below

Click on Quick SMS for
sending quick sms in
English and Urdu


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Select Masking from
dropdown
Select Template
from dropdown
Enter Mobile number
in this field
For Schedule
Message mark
the radio
button and set
the time and
date
Write message
in this field
sending the message


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6.1.3 Template Management

For template management you Template Management from navigation menu as
in image below

In template you can create new template or use the existing template, write
message in text area

Template Creation

You can write name of new template in its field and text message in text area.
For creation of new template user can click on create button as in image below

Click on Template for
creating new template or
using existing ones


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Rename/Delete Existing Template

You can use existing template or can rename the previous existing template
or can edit the template text as in image below

Write template name
in this area
Write message in
text area
For template creation
click on Create


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Selection of Template

Selection of template is done by clicking on dropdown list and after selecting template
message is sent by clicking on Send button as in image below

For renaming existing
template you have to
click on Rename
For deleting any
existing template you
can click on Delete
Select template name
from dropdown
Click on Send button
for sending this message


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6.1.4 Change Password

To change the password user clicks on Change Password option in navigation
menu and gives old password, new password twice for confirmation purpose
and clicks on submit button as in image below

Enter the old password
in this area
Enter the new
password in this area
Enter the new
password in this area
again for confirmation
Click on Submit for
changing the password


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6.1.5 SMS History

To view SMS history user selects date from calendar and clicks on Submit or
Export to Excel as in image below

Click on Submit for
viewing the SMS
History
Select Campaign Date
from Calendar
Click on Export to
Excel to get
History in Excel file


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6.1.5 Sign Out

Sign out is made by clicking on sign out option in navigation menu as in image
below

6.1.6 APPENDIX
6.1.6.1 APPENDIX-I-Project References
The following are project references provided by the user
i. Independent interface/ dedicated line
ii. User information with Name Address/ Expiry Date /Limit & Counter status
iii. Multiple Masking on dropdown box
iv. Add new Group/Edit/Delete
v. Add contact view contact with import CSV file
vi. Add SMS templates / View / Edit /Delete
vii. Schedule SMS broadcast & view Schedul e broadcast
viii. Add users view user
ix. View log history, delete history
x. All symbol & special character link with portal
xi. Change password
xii. Instant message in English / Urdu
xiii. SMS remaining balance information on main page
Click on Sign Out


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xiv. Upload company logo on animation file in gif 200 * 125 pixel Or 1.73 * 2.77
inches pixel
xv. User information with Name Address/ Expiry Date /Limit & Counter status
xvi. Multiple Masking on dropdown box
xvii. Add new Group/Edit/Delete
xviii. Add contact view contact with import CSV file or MS Excel file.
xix. Add SMS templates / View / Edit /Delete
xx. Schedule broadcast
xxi. Schedule SMS broadcast & view Schedule broadcast
xxii. Mobile base service same as Group SMS solution send 383 code or other
code
xxiii. View log history, delete history
xxiv. All symbol & special character link with portal
xxv. Change password
xxvi. Instant message in English / Urdu
xxvii. Unlimited SMS wording instead of 160 characters
xxviii. SMS remaining balance information on main page
xxix. If all SMS consumed before billing date then Master Sim required
xxx. On message send page members list should not be displayed, only group
name should be there
xxxi. On message send page the sequence of options should be as:
Select Masking
Select Group
Select Template
Type message
Send Message
xxxii. Remaining credit should be carry forwarded, it should not be expired

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