I have 7 years of extensive experience in the IT-Telecom domain; have played my role in planning, implementation and administration verticals
Primarily in Enterprise Application Integration (Service Oriented Architecture) and provisioning area. Carry strong understanding of GSM business processes in Business Support Systems (BSS)
- Responsible for Analysis, design, delivery, testing/QA and roll-out of business services
- Designed and integrated various SOA services, workflows, business process and systems in BSS
- Responsible for ensuring end-to-end service delivery for projects with duration of a month to one year+
- Interfacing with various stakeholders with-in technology and business units
- Strong communications skills and leadership qualities: have experience of presenting on CXX-level
- Architecture Forum point of contact for Governance and Strategy of SOA, EAI and Provisioning
- Responsible for Budget planning/forecast for yearly roadmap of EAI/Middleware and Provisioning
- Responsible for monitoring KPIs and SLAs, to ensure efficiency and management of processes
- Running Operations and optimizing workflows and business processes in the BSS domain
- Maintaining outages, releases, incidents and business patches calendar in the BSS department
- Performing root cause analysis of on-going and critical issues
Skill Set Experience - Enterprise Integration Protocols: SOAP, REST, JMS, HTTP, XML, XPATH, XSLT, TCP/IP, CORBA, RVD, JDBC, DB link, Database PL-SQL (Oracle) - Understanding of EAI and related Design Patterns: ESB / SOA / BPM - Experience and understanding of EAI Products: TIBCO, Oracle Fusion, WebMethods - Knowledge of Telecom Business Processes: SIEBEL/SIP (CRM / Order Management), GENEVA/CBS (Billing), TERTIO (Service Activation), NPG (MNP) and EVIDENT (Mediation) - Understanding of Frameworks and Architecture: eTOM, SID, TAM, SOA, TOGAF - Development Tools: J2SE, J2EE, JDeveloper, Eclipse, Netbeans, TIBCO Designer
Trainings and Certification - SOA Certified Professional (SOA School) (Exam 1) - Middleware/ESB: Enterprise Application Integration with TIBCO Business works - Provisioning: Tertio Service Logic Development Activation Designer & Service Composer - TM Forum (eTOM) - TOGAF 9 Implementation - Project Management Professional Training Timeline Middleware, Integration and Provisioning Expert @ Telenor Pakistan Sep 2012 - Present - Global ESB: Established long term strategy for the ESB of both BSS and Financial Services domains - Project Trango: Consultant on the billing swap project for a SOA based implementation, extensive use of Web-Services to support EAI integration and service activation area - Location Intelligence: Integrated with Location Intelligence Platform (Pitney Bowes), designed, developed and exposed Web-services for the ERP business processes - Project Vega: Responsible for provisioning and integration side for Core and VAS Network Entities: HLR, RBT, ICS, VMS/MCA, WAP GW, USSD GW, Voice SMS, SDP BSS Planning Specialist @ Telenor Pakistan Jan 2012 Oct 2012 - TIBCO Middleware Capacity Planning: To evaluate the capacity of current TIBCO/EAI Implementation - TIBCO Middleware Operations Support: An initiative to improve KPI of Middleware processing - TIBCO Middleware CRM Campaign Module Integration as part of ESB roadmap BSS Operations Specialist (Planning and Administration) @ Telenor Pakistan Sept 2011 Jan 2012 -TIBCO Middleware Dashboard: Established 360 degree view of Middleware health and KPIs -TIBCO Middleware Incident Reporting Process: A process established to streamline TIBCO issues BSS Architect (Planning and Administration) @ Telenor Pakistan (PVT) Limited May 2008 Aug 2011 - Provisioning integration with MPOS for Retailer channel based business workflows - 555 channel Provisioning integration: Underlying infrastructure of 555 campaigns & NSN releases - Provisioning Upgrade: Tertio version upgrade and stress testing to meet up business forecast - Project VAS @ Retail: For establishing a new retail channel to penetrate VAS Sale on retailer level - BlackBerry Service Launch: Integration and Provisioning of RIM BlackBerry Platform services Software Developer @ Averox Pakistan (formerly known as Pearl Consulting) August 2007 April 2008 - Part of the OSS Development section, worked in the capacity of a software developer on Provisioning system known as Provisus - Designed and Developed Provisioning Agents/Adapters for Vodafone HLR and Siemens IN by implementing respective interface specifications using Java (J2SE) - Implemented encryption based licensing using True License API and Java Cryptography Extensions MS Thesis - Performed vulnerability analysis of Network Access Control technologies Web Link: http://www.ep.liu.se/undergraduate/abstract.xsql?dbid=8971 Education Linkpings Tekniska Hgskola (Linkping University), Linkping, Sweden Ms, Computer Science (Communication and Interactivity), 2005 - 2007 COMSATS Institute of Information and Technology, Islamabad, Pakistan Bs, Computer Science, 2000 2004, CGPA 3.45 Honors and Awards - Runner-up in 9th All Pakistan Software, Programming Competition and Ideas Xtreme, SOFTEC 2004 - University Scholarship during my Bachelor Studies, 2001 References > Agha Jawad > Ather Naveed Qamar Solution Architect Principal Architect Saudi Telecom Technology Department, Telenor Myanmar ajawad.c@stc.com.sa ather.qamar@telenor.com.mm +96 650 657 560 4 +95 925 426 979 3