May-Aug12 BD108 FUNDAMENTAL OF MANAGEMENT (DIPLOMA)

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Tutorial 1 Managing in Turbulent Times

Q1 In a short essay, briefly discuss two (2) importance of studying management.

Learn how to manage a company or group with respective created and organized system
to ensure vision and mission to achieve the goals.
- Create and maintain a system to (input to process to output) manage time, resources
and people.
- Learn to be responsible for your own actions(ethicals)
- Apply the concepts and theories in own business(entrepreneur)
- Develop the skills that are necessary for future promotion.
- Relevant to all disciplined.(doctor ,architecture)


Q2 List and explain the four basic functions of management.


(A) Planning- Defining goals for future organizational performance and deciding on the tasks
and resources needed to attain them.
- Planning activities include analyzing current situations, anticipating the future,
determining objectives, deciding in what types of activities the company will engage,
choosing corporate and business strategies, and determining the resources needed to
achieve the organizations goals.

(B) Organizing- Follow planning and reflects how the organization tries to accomplish plan.
(Outcome- organizational structure = roles+ responsibility+ authority)
- Organizing is assembling and coordinating human, specifying, financial, physical,
informational and other resources needed to achieve goals. Organizing involved
creating an organization chart by identifying business functions and grouping
functions into departments, which will build organizations that are flexible and
adaptive.


May-Aug12 BD108 FUNDAMENTAL OF MANAGEMENT (DIPLOMA)



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(C) Leading- is the use of influence to motivate employees to achieve organizational goals
- Leading employees is stimulating employees to be high performers. It includes
motivating and communicating with employees individually and in groups. Leading
involves close day to day contact with employees, helping to guide and inspire them
toward achieving organizational goal. Leading takes place in teams, departments and
divisions, as well as at the top of large organizations.

(D) Controlling- Monitoring employees activities, keeping the organization on track toward
its goals, and making corrections as needed.
- By controlling, managers make sure the organizations resources are being used as
planned and that the organizations is meeting its goals for quality and safety. Lack of
control can lead to organizational failure. Trends of empowerment and trust of
employees have led many companies to place less emphasis on top down control
and more emphasis on training employees to monitor and correct themselves.

















May-Aug12 BD108 FUNDAMENTAL OF MANAGEMENT (DIPLOMA)



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Q3
a) Discuss the difference between efficiency and effectiveness.
Efficiency and effectiveness are both commonly used management terms. Yet, while
they sound similar and start with the same letters, they both mean different things.
Efficiency is concerned with the present state or the status quo. Thinking about the
future and adding or eliminating any resources might disturb the current state of
efficiency. Effectiveness, on the other hand, believes in meeting the end goal and
therefore takes into consideration any variables that may change in the future.
Efficiency refers to doing things in a right manner. Scientifically, it is defined as
the output to input ratio and focuses on getting the maximum output with
minimum resources.
Effectiveness, on the other hand, refers to doing the right things. It constantly
measures if the actual output meets the desired output.
Since efficiency is all about focusing on the process, importance is given to the
means of doing things whereas effectiveness focuses on achieving the end
goal.

b) Explain through examples how a process can be: (i) efficient but not effective, and (ii)
effective but not efficient.