Professional Documents
Culture Documents
Flight Attendant
News E-Letter
Corporate Flight Attendant News E-Letter is a bi-monthly newsletter. Our mission is to inform our
loyal readers on today’s issues that shape the corporate flight attendant. Customer satisfaction is VOLUME 2, ISSUE 5
our focus in our ongoing quest to exceed the goals for market, professional and personal growth.
Each electronic publication is free to corporate flight attendants and aviation personnel through- OCTOBER 2007
out the world. Please direct all editorial comments and membership requests to
Flight-Attendant-News@hotmail.com.
WOW 278 — 90% of
NTSB Accident Database these are SINGLE
& Synopses pilot operations
FAA
revokes Charter
Certificate
Page 3
General Aviation
“I-C-E” In writing this article, the response to this
-- Does your company question was scary! Only 40% of the people Catering
know who to contact? that responded to this poll indicated they have Association
either not updated their file with the company Page 4
Many contract flight attendants (CFA) accept or they have not provided this type of informa-
trips, and fly over the rainbow without ever tion. You have to wonder about those people High Levels of
advising family members of their whereabouts. who did not answer this poll and what they did. Work-related
Often family members are not given that So what do people do when there is some kind
information until the trip is long over. When Stress
of emergency on the road – who will your
was the last time you left your home base Page 5
(without having informed anyone or even employer contact?
apprised the company you are currently work-
With that said, think about the following Flight Attendant
ing for who they should contact ―In Case of
Emergency‖ (ICE) ? Are you guilty of this? questions and be honest to yourself. 1) Does Conference
your ICE even know? 2) Does your ICE have Page 6
With the world being in such disarray, ask the legal means to do their job (power of attor-
yourself who is your ICE? Have you provided ney)? 3) Does your ICE know who to contact Fall Menu
your employers with this important informa- in case of an emergency situation and they by
tion? How about the placement company who must inform other family members? The list of Page 7
might have asked for this information 5 years questions can go on and on....so let's just stay
ago, is the information still current? with these three for now.
1 Corporate Flight Attendant News E-Letter Volume 2 Issue 5
Two minutes can
change your life
By Daniel C. Slapo
What can happen in two minutes? You could begin a work project or talk on your cell phone
in that amount of time. Have you thought about the possibility of someone brutally attacking
you in two minute’s time? Think it couldn’t happen to you?
Well, below is a TRUE story as one of our fellow FAs who was left for dead in Pennsylvania Health Care Options
on June 30. The following is a recap of what happened, according to Cindy Heffelfinger, Matrix™ Guide
Jessica’s mother. Both Cindy and Jessica are contract flight attendants in the NY area. Print or download your
What happened: Early Saturday morning on June 30th approximately, 0200 - 0230, Jessica state’s free quick-
returning home after an evening out. She was dropped off by a friend and while walking to reference guide to public
her apartment, Jessica used the cove entrance where she was attacked by an unknown and private health care
assailant. The assailant hit Jessica from behind then punched in the face breaking her jaw and options.
knocking her unconscious. After falling to the ground, her body was dragged across a parking
lot, she was choked her in an attempt to finish her off. Jessica's body was thrown down an
one,
embankment located in the wooded area next to the parking lot. The assailant took
h e H yoid b pport
T su
NOTHING from Jessica.
at h elps to s as an
is wh e
d serv
When Jessica regained conscious, she somehow crawled back up the embankment, across the t on g ue an oint for
the p
parking lot, and rang all the doorbells she could until someone was able to call the police ment help
and arrange for her to get to the hospital. The Police Department has classified her attack as attach scles that
al m u ynx
―Attempted Homicide‖. sever a t e t he lar nd
v in g a
to ele allow
Jessica’s Injuries: Cheekbone and Nose – fractured, jaw broken in two (2) places as well g sw
durin h.
as being dislocated, all of her teeth have to be either repaired or replaced. She also sustained speec
a concussion, from being dragged across the parking lot, her knees and the tops of her feet
were scraped down to the bone, as well as suffering a broken Hyoid Bone. In addition to the
injuries she sustained she is also suffering from poison ivy, poison oak, and sumac over the
exposed areas of her body.
About Jessica: Jessica she has been in the contract Flight Attendant workforce for only two
years working on the business jets. She is twenty-five years old and has
NO Health Insurance.
Jessica’s Current Status: She is home doing as well as can be expected. Jessica receives The US Uninsured Help
assistance from a local advocacy group. Annie Balshi, from B. E Princess and her father, Line™—800.234.1317
Dr. Thomas Balshi of the Pi Dental Center have graciously consented to donate his services
to repair Jessica’s month. Flight Crews Unlimited contracted Jessica a 5 day trip the next few Available 24 hours a day,
seven days a week
days after this accident and they paid her in full. Also, Contract Flight Crew, sent a check for
worth a three day trip, The Corporate School of Etiquette donated a culinary class to Cindy Information Specialists who
and Jessica and Flight Safety International will provide one recurrent training class. can provide 1) Describe the
public or private options for
Susan C. Friedenberg has provided great advice according to Cindy.
which the caller may be eligi-
A Fund has been set up to help offset Jessica’s medical bills. All donations, get well cards, or ble. 2) Connect a caller to
letters of encouragement can be sent to the following address: C/O Jessica Meckes, 400 representatives from various
plans. 3) Help find special
Church Road, Northampton, PA 18067 or FLY FOR JESSICA FUND, P.O. Box 86 resources pertaining to a
Changewater, NJ 07831. caller’s unique health insur-
ance eligibility situation.
Note from Cindy: Dear Readers, Jessica is going through her recovery period and your
touching stories of encouragements, cards of well wishes has given some great comfort, but
she still have a long way to recover. We have just been told that Jessica will have to have her
jaw realigned again due to the bone did not set properly the first time. Also Jessica tries to
reply to every card or donation she receives. We ask that you to be patient, she still have
some very hard days. As for me, words are hard to form right now as my anger, hurt, and
disappointment are running strong. If I could educate everyone about one thing, it is this:
When you drop someone off at their house, please wait for them to enter and close the door Jessica email
behind them before you leave. From what we can piece together, Jessica was dropped off and CFAJLM@aol.com
the person in the car departed before Jessica was well in the door and the door closed behind
her. Also, this was the point when the attacker came behind Jessica and rendered her
HELPLESS.
2 Corporate Flight Attendant News E-Letter Volume 2 Issue 5
FAA AINonline links:
revokes FAA Suspends AMI Jet's Part 135 Certificate
AMI Jet Charter's Certificate Charter Industry Silent about AMI Jet’s FAA Suspension
On October 12, the FAA revoked AMI Jet Charter Air Carrier AMI Jet Appeals Emergency Suspension to NTSB
Certificate after a 7 month investigation of it operational practices.
FAA Refuses To Discuss AMI Suspension/A008 Issues
Some of you may not know the reason of this but it relates to the
airplane crash on February 5, 2005 at Teterboro, NJ. A Bombar- FAA Revokes AMI Jet Charter’s 135 Certificate
dier CL-600-1A11, registration: N370V aborted takeoff and
skidded across the main highway injuring 6 out of the 13 people Aviation Weekly Links:
involved. The NTSB concluded while the weight and balance AMI Jet Charter Certificate Suspended
played a major role. In the report they also concluded that it also
declared a major lack of operational control of the plane. This AMI Fires Back After Certificate Suspension
information required the DOT and FAA to revised A008
FAA Revokes AMI Jet Charter Certificate
guidance (Notice 8900.4) on how the FAR Part 135 community
operates. FAA Conducting Inspections For A008 Compliance
In a statement released on Friday, Mr. Ed Bolen, National
Business Aviation Association (NBAA) President and CEO, FAA Documents
states that the ―recent decision by Federal Aviation Administra- FAA Emergency Order of Revocation,
tion (FAA) officials to suspend AMI Jet Charter's air carrier
certificate should be viewed as a wake-up call to all charter AMI Jet Charter petition for review
providers.‖ AMI Jet Charter declaration
As a final note: From my readings, the FAA major issue is AMI FAA emergency suspension
Jet Charter owners are of foreign relations and this is against the FAA Consent Order
law. While this event is unfortunate, the industry should be on
notice with their operational procedures as stated by the FAA.
CharterX Headlines
To provide you the best resources of what the industry is saying, AMI Jet Charter Working With FAA After Suspension
to the right are several articles written by AINonline, Aviation Post-FAA Suspension AMI Jet Charter’s Owners Can Fly
Weekly and CharterX.com. There are links to the actual letters
from the FAA and the charges against AMI Jet Charter.
NOTE:
TO READ THE REST OF THE ARTICLE AND MORE LIKE THIS, CLICK ON THE LINKS/PICTURES ABOVE.
T his year's conference set another record of attendees -- over 250! I believe the
final number of first time attendees was 113! That is amazing. I must say, even
though I am on the committee, this year was the best to date. I have now attended
five conferences and this was by far the most diverse, informative, interesting,
enjoyable, and social. Of course, having the San Diego Marina as a backdrop wasn't Click Me
bad either :-)
Scholarship Awards (totaling over $100,000!) were handed out on the
second day of the conference and around 30% of the recipients were
in attendance. There were a total of 101 applications submitted and
53 total scholarships awarded. New this year - a raffle with over
$5000 in gifts (suitcases, Boeing Bomber Jackets, Gulfstream bags, GPS systems, iPods,
etc) given out over the two days - mainly at the finale of the conference. Next year I'm sure
it will be bigger and better!
There was a virtual melting pot of speakers and presentations ranging from Etiquette and
Manners, Travel Security and Ground Safety, The Professional You, Management
Leadership, Entertainment Systems, NTSB Accident Summary – Teterboro accident,
Catering Sessions, and Decompression along with the real life account from United Airlines
Flight Attendant Darryl Blankenship, (UA 747-100 FLT #811 Honolulu to Sydney accident 1989 –
cargo door blown out during flight) which was definitely the crowd favorite.
Friday night's party social, sponsored by several aviation caterers headed by Paula Kraft of Tastefully
Yours - ATL, was another great success. It was outdoors with fantastic food and endless bar all set in
the Sheraton courtyard at the marina during sunset.
Mike Hesslink has officially passed the Committee Chair baton over to Lauren Jarmoszko (Vice-
Chair) and named Judy Reif as Vice-Chair. We are looking forward to
next year's conference (location to be determined) and are all deter-
mined to make it even better! (Hard to imagine) but we are confident it WILL happen. Next year's
conference will also have vendor exhibition booths for caterers, suppliers, training companies, etc.
The NBAA Flight Attendant Committee and NBAA staff did an amazing job this year and should all
be applauded for a job well done!
__________________
Scott Arnold — AirCare Crews - Director & NBAA F/A Committee Member
CALL 866.233.5150