FORM 4.

1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or
information which is essential in determining trainees need and
requirements. Please check the appropriate box of your answer to the
questions below.
CORE COMPETENCIES
CAN I? YES
NO
1.Provide Housekeeping Services to guest
1.1 Identify and perform diferent housekeeping services

1.2 Handle housekeeping requests

1.3 Advice guests on room and housekeeping equipment

2.Prepare Rooms for Guests
2.1 Set-up equipment and trolleys
2.2 Access rooms for servicing
2.3 Make up beds
2.4 Clean and clear rooms
2.5 Clean and store trolleys and equipment
3.Provide Valet Service
3.1 Identify Valet services

3.2 Perform proper coordination to ensure optimum privacy,
security and confdentiality of all guests

3.3 Display professional valet standards

3.4 Ensure proper handling of guests property.

4 Clean Premises
4.1 Select and use equipment and materials properly for cleaning
premises.

4.2 Comply with occupational; health and safety requirements in

preparing dry and wet cleaning agents and chemicals

4.3 Identify and explain diferent cleaning operations, chemicals

and treatment of common hazards in the workplace

4.4 Dispose garbage and used chemicals properly

4.5 Clean wet and dry areas according to enterprise procedures

4. 6 Maintain and store cleaning equipment and chemicals

5 Launder Linen and Guest Clothes
5.1 Identify types of fabric and laundry equipment

5.2 Observe safety practices in handling laundry equipment and
chemicals

5.3 Follow correct procedure in laundering process for guests

laundry items

5.4 Package and store laundry items

Form 4.2: Evidence of Current Competencies acquired related to
Job/Occupation
Current
competencies
Proof/Evidence Means of validating
Provide
Housekeeping
Services to guests
Certifcate of employment Submit photocopy/
certifcate
Conduct Interview, written
and demonstration if
necessary
Provide Valet
Service Certifcate of employment
Submit photocopy/
certifcate
Industry experience is
sufcient
Clean Premises
Certifcate of employment
Submit photocopy/
certifcate
Conduct Interview, written
and demonstration if
necessary
Launder Linen
and Guest Clothes Certifcate of employment
Submit photocopy/
certifcate
Conduct written and
demonstration if necessary
Form 4.3 Summary of Current Competencies Versus Required Competencies
Required Units of
Competency /learning
Outcomes based on CBC
Current Competencies Training
Gap/Requirements
1.Provide Housekeeping
Services to guest
1.1 Identify and perform
diferent housekeeping
services
Identify and perform
diferent housekeeping
services
1.2 Handle housekeeping
requests
Handle housekeeping
requests
1.3 Advice guests on room
and housekeeping
equipment
Advice guests on room and
housekeeping equipment
2.Prepare Rooms for
Guests
2.1 Set-up equipment and
trolleys
Set-up equipment and
trolleys
2.2 Access rooms for
servicing
Access rooms for servicing
2.3 Make up beds Make up beds
2.4 Clean and clear rooms Clean and clear rooms
2.5 Clean and store trolleys
and equipment
Clean and store trolleys and
equipment
3.Provide Valet Service
3.1Identify Valet services Identify Valet services
3.2Perform proper
coordination to ensure
optimum privacy, security
and confdentiality of all
guests
Perform proper
coordination to ensure
optimum privacy, security
and confdentiality of all
guests
3.3Display professional Display professional valet
valet standards standards
3.4Ensure proper
handling of guests
property.
Ensure proper handling of
guests property.
4.Clean Premises
4.1 Select and use
equipment and
materials properly for
cleaning premises.
Select and use equipment
and materials properly for
cleaning premises.
4.2 Comply with
occupational; health and
safety requirements in
preparing dry and wet
cleaning agents and
chemicals
Comply with
occupational; health and
safety requirements in
preparing dry and wet
cleaning agents and
chemicals
4.3 Identify and explain
diferent cleaning
operations, chemicals and
treatment of common
hazards in the workplace
Identify and explain
diferent cleaning
operations, chemicals and
treatment of common
hazards in the workplace
4.4 Dispose garbage and
used chemicals properly
Dispose garbage and used
chemicals properly
4.5 Clean wet and dry
areas according to
enterprise procedures
Clean wet and dry areas
according to enterprise
procedures
4. 6 Maintain and store
cleaning equipment and
chemicals
Maintain and store
cleaning equipment and
chemicals
5.Launder Linen and
Guest Clothes
5.1 Identify types of fabric
and laundry equipment
Identify types of fabric
and laundry equipment
5.2 Observe safety
practices in handling
laundry equipment
and chemicals
Observe safety practices
in handling laundry
equipment and chemicals
5.3 Follow correct
procedure in
laundering process for
guests laundry items
Follow correct procedure
in laundering process for
guests laundry items
5.4 Package and store
laundry items
Package and store
laundry items
Form 4.4 Training Needs
Training Needs
(Learning Outcomes)
Module Title/Module of
Instruction
Set-up equipment and trolleys
Preparing Rooms for Guests
Access rooms for servicing
Make up beds
Clean and clear rooms
Clean and store trolleys and
equipment