From the Publishers of SUCCESS magazine

Discover How
J.Hilburn is
Reinventing
Retail
A LIFE
THAT FITS
Proof that custom
clothing can be an
afordable and
convenient option
CORPORATE
SUPPORT
thats a cut above
5 REASONS
you need a
Personal Stylist
CUSTOM.
UNIQUE.
YOU.
W E B E L I E V E T H A T A L I T T L E E X T R A
CONFIDENCE
G O E S A L O N G WA Y , E S P E C I A L L Y W H E N I T S WO R N
ON A SLEEVE THAT FITS
A LIFE THAT FITS 1
WELCOME TO
J.HILBURN
We launched J.Hilburn in 2007 with the mission
of bringing personal style, character and class
back to mendelivering custom luxury menswear
that doesnt require a high price for exceptionally
high quality.
Today, business is booming. In just a few short
years, our annual revenue has soared from $1 million
to $45 million. Weve built an incredible brand based
on the simplicity of a shirt that ts.
Heres your chance to join us!
As a Personal Stylist, youll enjoy the freedom of
running your own successful business thats aligned
with the core values of J.Hilburn. We provide all the
tools you need for professional and personal growth.
With our ongoing support, youre in business for
yourself, but never by yourself.
The articles in this issue showcase everyday men
and women who are creating the life theyve always
imagined. Our Stylists enjoy remarkable rewards for
ofering clients an afordable, superior alternative to
traditional retailers.
As you read through the success proles in this
issue, youll discover how the J.Hilburn experience
has changed their lives.
Were condent it can change yours.
Best,
Veeral Rathod
J.Hilburn
Co-Founder & CEO
/JHilburnFounders
@VeeralRathod
2 J. HILBURN
CONTENTS
FEATURE
10
CUSTOM.
UNIQUE.
YOU.
J.Hilburn is proving
that custom is king.
2 J.HILBURN
A LIFE THAT FITS 3
24 Susan Kantor
Susan never dreamed that
shed nd her perfect job
as a Stylist for J.Hilburn.
8 Amy Mancini
Amy has blossomed
into someone she never
thought she could be.
INSIDE
PROFILES
MENTOR
EDITOR IN CHIEF
MERIDITH SIMES
CREATIVE DIRECTOR
CARL WATERS
ART DIRECTOR
JULIO GARCIA
GRAPHIC DESIGNER
TIM KUCK
EDITOR
R. TODD ELIASON
PRODUCTION MANAGER
ALAN DWELLE
PRODUCTION ARTISTS
MARIANA COSSIO
CHRISTIAN STOVALL
COPY EDITOR
PETER TEPP
The success or failure of each
individual is dependent on their
own eforts.
2014 J.HILBURN.
ALL RIGHTS RESERVED.
MATERIAL MAY NOT BE
REPRODUCED IN WHOLE
OR IN PART IN ANY FORM
WITHOUT PRIOR WRITTEN
CONSENT.
PRINTED IN USA.
18
REINVENTING
RETAIL
Disrupting the industry,
while helping men
dress their best.
4 Clothes Make the Man
Once you wear J.Hilburn, you wont
wear anything else.
26 Support Thats
a Cut Above
J.Hilburn provides its Personal Stylists
with sophisticated support, education
and tools to help them succeedat a
pace that ts their lives.
34 Going Beyond
& Doing Good
J.Hilburns culture inspires success.
40 Is Becoming a
J.Hilburn Personal Stylist
in Your Future?
Executive Vice President of Sales
Melissa Brisbois addresses six of the
most frequently voiced concerns.
38 Mel Robbins
Keep on pushing and own your
failures as well as your successes.
16 Ruben Zambrano
It took only a month for
Ruben to realize he had
made a smart choice.
36 Mollye Bell
A phone call launched
Mollye on a fast track of
income earning.
32 Raimonda Pierce
Raimonda was immediately
attracted to the residual
income and opportunity.
4 J.HILBURN
CLOTHES MAKE THE
MAN
Once you wear J.Hilburn, you wont wear anything else.
by Brittany Glenn
4 J.HILBURN
A LIFE THAT FITS 5
The proverb clothes make
the man reminds us that people
will judge a man based on how he
dresses and presents himself. Men
understand this and will invest in well-made clothes.
That investment has traditionally come in the form
of both time and money. Time is often seen as the
more costly part of the investment. Men like the end
result of shoppingthey dislike theexperience.
Men dont mind buying clothes or spending
money on them, says Veeral Rathod, CEO of the
mens custom clothier J.Hilburn. They say heres my
credit card and theyre done. They dont, however,
want to spend a lot of time shopping because
theyre busy and its not an enjoyable experience
forthem.
Ill-Fitting Tradition
The traditional menswear market ofers clothes
that are poor-tting and overpriced, and marked
by an absence of personal service. Shopping in
a department store can be overwhelming, with all
the diferent brands and options, says Jon Patrick,
J.Hilburn Vice President of Product. There is no
one who is knowledgeable about the product or
who will listen to your needs and point you in the
rightdirection.
Fit is everything when it comes to fashion. Sadly,
its hard for men to nd clothes that t well, and
when they nally do, those lines are sometimes
discontinued to make room for something trendier.
This increases the frustration with the shopping
experience. Not only do men have a hard time
nding clothes that t, they end up spending more
money on clothes than their quality merits simply
because of the label.
Men like the
end result of
shopping
they dislike the
experience.
6 J.HILBURN
Service and Solutions
The retail market presents an opportunity to
x, Veeral says. J.Hilburn Stylists solve issues that
go beyond shopping.
Our Stylists help men become gentlemen,
he adds. They help them shop for the occasions
of their lives, whether thats a trip to the beach,
a trip to the mountains, a wedding, an important
business meeting, or any of the other moments
that matter. We want every client to feel more
condent and dress better.
Best of all, a J.Hilburn Personal Stylist removes
the necessity of traditional shopping. The Stylist
takes your measurements, discusses t and styling
options, and walks you through the available
fabrics and ready-to-wear products.
Veeral says, Our Stylists can shepherd a
man through everything he needs to have a
shirt that ts, and an understanding of what else
his wardrobe should have. Our Stylists are a
timesaver for him, too. The Stylist will meet with
the client when and where it ts his schedule,
which is usually at the ofce during business
hours. You cant put a price tag on that kind of
personalservice.
A Shirt That Fits You
At J.Hilburn it all starts with a shirt that ts.
Everything else revolves around that. Once
a man has a shirt that ts him better, he starts
to think about his wardrobe diferently.
He wants to look better and feel more
condent in everything he wears. We
give men the extra guidance to get them
there, says Jon. Were all about helping
men think about their wardrobe, not only
how to dress for business, but also how
to dress for a night out with the family, a
weekend with buddies, or whatever else
is on his calendar.
For men, shopping is
stressful. There are a
million other things
wed rather do with
the time.
Veeral Rathod
J.Hilburn CEO
A LIFE THAT FITS 7
J.Hilburn delivers on
its brand promise, and
the company has quickly
built a growing base of
brand advocates. Some of
the most vocal advocates
are the fashion media. In
2012, Esquire magazine
named J.Hilburn the best
custom shirt-maker.
The vast majority of our
clients start with a custom shirt, Jon says. Then
they fall in love with the brand and decide theyre
never going back to buying rack again.
One word of warning: Once you put on a
custom shirt, you wont wear anything else.
After you experience how it feels to wear a
custom shirt that ts, thats the only shirt youll
reach for every day, Jon says. You cant go
backward once you get accustomed to well-
tting clothes.
J.Hilburn is turning heads in the fashion
industry! With mentions made by the fashion
editors at menswear magazines such as GQ,
Esquire and Mens Health, J.Hilburns custom-
made menswear is making a name for itself.
In 2012, Esquire magazine named J.Hilburn
the best custom shirt-maker in the Best Dress
Shirt category. In the article Spring Style
Awards, Esquires fashion editors discuss the
diference between a bargain and a good
deal, placing J.Hilburn rmly in the latter
category. J.Hilburn was noted for its
made-to-measure shirts with tons of fabric
and detailing options for less than $160 a pop.
In their Spring 2014 MH Guide To
Style Mens Health and Jimmy Fallon
singled out J.Hilburn suits as essential
to The 8 Looks of a Mans Life.
In 2013, GQ magazine featured
J.Hilburn in the article Where to Buy It,
which featured stores that stock all the
items youll nd in the fashion pages.
With fashion media momentum
like this, the future for J.Hilburn
looks even more promising.
Fashion
Media
Momentum
8 J.HILBURN
Before becoming a J.Hilburn Personal Stylist in 2008, Amy Mancini was
more likely to fade into the background than to capture the attention
of the entire room. She was a stay-at-home mom of three children and
rarely had time to herself. She wasnt that condent, and she left lots of
major money decisions up to her husband. Almost immediately, J.Hilburn
changed all of that. Two seconds into the training, I knew it was the right
choice for me, says Amy, now a Senior Executive Partner who opened
the companys Boston market and helped expand their Denver market. I
was cold and shaking, but I was so excited, the company founders were
dreaming big for me, and I realized how big my dreams could be. Six
years later, Amy says shes blossomed into someone she never thought
she could be. I am a totally diferent person now, she says. I am a
leader. I am a businesswoman.
Recently divorced, Amy also has learned how
to use her position as a Stylist to provide for
her family on her own. A few months ago she
earned a $25,000 bonus, which she plans to
put toward a new home for her and her three
children17-year-old Peyton, 14-year-old Grifn
and 10-year-old Remi. When I go to buy the
house, to know I earned every single dime of it,
is priceless, she adds. It has shown my children
that although nobody gave mommy a job, she
created her own. These days Amys passion is
not only growing her J.Hilburn business clientele
but also teaching other women that its OK to
dream big. What Im really enjoying is mentoring
women, she says. I tell them to go for it! I want to
show other women how to make the money I make.
Others have dreamed big for me. Now, I want to
dream big for others.
GOING FOR IT
Amy Mancini teaches other women how
to dream big.
by K.C. Barlow
A LIFE THAT FITS 9
P
R
O
F
I
L
E
QUI CK GLANCE
HOME: Colorado
RANK: Senior Executive Partner
FORMER OCCUPATION:
Nurse, Photographer, Stay-at-Home Mom
3 REASONS I LOVE J.HILBURN:
1. Personal growth.
2. Being part of something revolutionary.
3. The exibility to be with my children
while growing my business.
Amy Mancini
It has shown my chil dren
that al though nobody
gave mommy a j ob, she
created her own.
10 J.HILBURN
A LIFE THAT FITS 11
CUSTOM
UNIQUE
YOU
J.Hilburn is proving that custom is king.
by Sarah Paulk
12 J.HILBURN
M
en want to
look their best.
They want to
show o their
individuality. What they dont want is to
have to go shopping in order to achieve
those goals.
Shopping simply isnt a preferred way that men choose to
spend free time.
Men enjoy the end result of shopping, says James Burgess,
J.Hilburn Director of Product Training. They just dont want to
spend time and energy. They have to go from department to
department, or store to store, looking through racks and racks of
stuf that isnt their size. Who thinks thats fun?
Even worse, when you go to a store and nd something you
like, it probably doesnt t, James continues. This is especially
true if hes not proportionate. For taller guys, an of-the-rack shirt
with long enough sleeves usually means the neck will be ve
times too big.
A custom shirt solves the issue of t. Yet when you mention
custom, most men think of high prices, and a lengthy process.
So custom is only one part of a solution to provide a shirt that
ts. J.Hilburn is breaking through those barriers to introduce
custom clothing as an approachable, afordable and even
convenient option.
Custom Fit, Quality and Unmatched Service
J.Hilburn relies on highly trained Personal Stylists to turn
shopping into a service. Personal Stylists learn to help clients
create a wardrobe individually suited to their personalities.
Stylists visit a client when and where it is most convenient for him.
During these appointments, Stylists measure the client, discuss
t and styling options, and introduce the entire range of J.Hilburn
products beyond custom shirts. These Stylists are also the
primary marketing arm because they are constantly nding new
clients through their own social circles and referrals.
The rst appointment with every client focuses on tting him in
a custom shirt.
12 J.HILBURN
Once a client is in a custom
shirta shirt that tshe begins to
trust the trousers, the jackets and
the ready-to-wear collection, says
Larry Hagenbuch, J.Hilburn Chief
Operating Ofcer. The rst Wow of
putting on a shirt creates trust in his
Personal Stylist to help him make the
right choices.
Unlike retail environments with
limited sizes, Personal Stylists take 16
body measurements to ensure clients
receive the right t.
Most men who have become
accustomed to buying of the rack
do not even realize that the clothes
they are currently wearing do not t
properly. Once a man discovers the
diference the right t can make for
both his appearance and self-esteem,
theres no going back.
Each piece of J.Hilburn clothing is
an exclusive piece of artwork, James
says. No one else in the world has
the same shirt. Once a client tries
on our clothing for the rst time he
realizes how much better it feels and
how much better he looks in it. Its his
wow moment, and hes hooked.
Fit is the crucial rst step. It is
quickly followed by helping clients
Personal Stylists
learn to help clients
create a wardobe
individually suited to
their personalities.
Cutting-Edge Experience

Revolutionary pattern development software
shortens production time while hourly
updates from international manufacturers
allow for transparency from purchase to
delivery. For clients, whether shopping
online or face to face with a Stylist,
convenience and wardrobe options that
match their exact t specications and
preferences are standard, thanks to the
companys online tracking system.
14 J.HILBURN
The Ultimate
in Quality

By personally selecting
Italian fabric mills,
many with legacies
of 300400 years
of multigenerational
ownership, J.Hilburn
enjoys the ultimate
in quality control.
Adhering to a farm-
to-market concept,
these mills take pride
in preserving the
continuity of their
supply chain, chasing
quality rather than price.
dene their own style. Personal
Stylists learn to help clients
create a wardrobe individually
suited to their personalities. With
10 million style combinations,
clients enjoy almost unlimited
options while Personal Stylists
make selections and styling for
occasions and daily life painless.
Quality Matters
The fabrics used to create
J.Hilburn shirts, trousers and
jackets are woven by world-
renowned Italian mills. The
decision to use the best-possible
fabrics was made when J.Hilburn
was founded.
Larry says its easy for
everyone to understand why
they would want to use the best
fabrics. Any chef, or even home
cook for that matter, will tell you,
If you dont start with the right
ingredients, you cant make a
great meal. We wanted to start
of with the best ingredients and,
traditionally, the very best fabrics
are made in Italy.
The diference these high-
quality fabrics make is obvious in
appearance, durability and feel.
Most ready-to-wear dress shirts
ooding the marketplace are
made from inexpensive fabric
that was created in automated
mills focused on high speed
and mass production, and their
color, longevity and comfort
match their low price point.
J.Hilburn is stepping into a tired
retail industry and waking up
the marketplace by proving
that quality, customizable t
and elite service through client
relationships are available,
afordable and can be delivered
in three weeks.
From the shopping
experience to the nal product,
J.Hilburn provides clients with
the quality of a custom shirt at
a price that is closer to of-
the-rack. And its all delivered
by highly trained Stylists who
turn shopping into a service.
Clients love the unparalleled
quality and convenience, at a
surprisingly afordable price
point, while Personal Stylists love
helping transform their clients
wardrobes into closets worthy of
the gentlemen who own them.
Each piece of
J.Hilburn
clothing is an
exclusive piece
of artwork.
James Burgess
J.Hilburn Director of
Product Training
TESSITURA
MONTI
GUABELLO
VITALE
BARBERIS
THOMAS MASON
& COTONIFICIO ALBINI
A LIFE THAT FITS 15
Like many men, Bryan Wick hates going to the mall.
As a lawyer, he must maintain an up-to-date, professional
look. I really dont like shopping. So when I would buy new
clothes, it was always out of necessity, he says. It was never
an experience I enjoyed. Now, thanks to J.Hilburn, those
infrequent and dreaded trips to the mall are only a
bad memory.
Bryan was intrigued by the idea of shopping made easy
with expert style advice. He was also enthusiastic about the
ability to buy a custom shirt for about the same price he was
paying for one of the rack.
I was happy to be one of their rst customers, Bryan says.
I remember thinking that my rst couple of shirts were too
tight, but then realized that this was actually how clothes are
supposed to t. I just didnt know that at the time because the
shirts I had been wearing were all too big.
That education in style and t, combined with convenience
and quality, are what Bryan enjoys most about J.Hilburn. I
always equated custom clothes with being too expensive. I
discovered that thats not the case, he says. The clothes are
high quality, easy to order, and at a great price.
Bryan estimates that 95 percent of his wardrobefrom
professional, custom shirts, made-to-measure trousers and
personalized jackets to casual ready-to-wear jeans and
T-shirtsis from J.Hilburn. About the only thing that I wear that
isnt from them is my workout and super-casual clothes, he
says. I probably have fewer clothes in my closet now, and
I wear every single item thats in there.
STYLE and CONVENIENCE
by Nicole Bywater
C
U
S
T
O
M
E
R

P
R
O
F
I
L
E
As a lawyer, its crucial Bryan Wick
maintains a sharp appearance.
QUI CK GLANCE
OCCUPATION:
Lawyer
CUSTOMER SINCE:
2007
FAVORITE THING ABOUT
J.HILBURN: Convenience
I probabl y have fewer
cl othes i n my cl oset now,
and I wear every si ngl e
i tem thats i n there.
16 J.HILBURN
Ruben Zambrano was no stranger to the fashion industry when he
learned about J.Hilburn in 2012. With two decades of design and
merchandising under his belt, he examined the opportunity closely and
immediately knew he wanted to become a Personal Stylist. I liked the idea
of delivering an exceptional quality product at an amazing price, Ruben
says. Our fabrics are fantastic. I will go toe to toe with anyone regarding
the quality of our line.
It took only a month for Ruben to realize he had made a smart choice.
When my rst suits and shirts for clients came in, they all wanted more
right away. They have a real emotional reaction to feeling and looking
great in their J.Hilburn choices, he says. I provide a service that goes
deeper than a shirt and suit. I deliver condence and self-assurance to
my clients, and that is an amazing feeling.
Ruben is a walking billboard of the J.Hilburn
brand. Being a male Stylist has, thankfully,
worked to my benet, he says. I get to wear
the product and speak to the quality, style
and personal benets. Its more than Rubens
clothes that get noticed. Its the freedom he
has to live his life by design. No longer does
he answer to a supervisor, or work according to
someone elses schedule. He calls the shots. I
get to work with the clients and Stylists I want to
work with, he says. No one is dictating that for
me. I work when I want. Thats huge for me.
Ruben nds it easy to share the J.Hilburn
experience because its become one of his
passions in life. I light up when I talk about it, he
says. Im excited about the future, now more than
ever for my team and my family.
LIVING LIFE
BY DESIGN
Ruben Zambrano delivers much more
than a shirt or suit.
by K.C. Barlow
A LIFE THAT FITS 17
P
R
O
F
I
L
E
HOME: California
RANK: Associate Partner
FORMER OCCUPATION:
Designer & Merchandiser
3 REASONS I LOVE J.HILBURN:
1. The product.
2. The support I get from the
corporate level.
3. Its my business!
QUI CK GLANCE
Ruben Zambrano
I del iver
confi dence and
sel f-assurance
to my cl i ents,
and that i s an
amazi ng feel i ng.
18 J.HILBURN
REI NVENTI NG
RETAI L
J.Hilburn is disrupting the retail industry while helping men dress their best.
QUALI TY
HI GHER
PRI CE
LOWER
J.Hilburn has found this particular space where no one is
providing high quality at a great price.
Veeral Rathod
J.Hilburn CEO
J.HILBURN OCCUPIES A WHITE SPACE IN THE INDUSTRY
by Sarah Paulk
A LIFE THAT FITS 19
For generations, menswear has
been an unchanging, predictable
industry driven by the big-name
designers, labels and retailers.
This has been benecial for the driving forces
and has created iconic brands. It has been
disastrous for the customers. A focus on labels
has left men in need of a better experience.
It has also created an incredible vacuum for
high-quality, reasonably priced clothing. Men
want value, and they hate shopping to nd it.
J.Hilburn has discovered simplicity, and re-
imagined what menswear could be, and has
stepped into the white space. As J.Hilburn builds
a recognizable brand, they are disrupting three
industriesmenswear, retail and direct sales.
J.Hilburn has found this particular space where
no one is providing high quality at a great price,
says Veeral Rathod, J.Hilburn Chief Executive
Ofcer and Co-Founder. You can either have
high quality at a very high price, especially when
it comes to custom clothing, or you can have
very poor quality at a very low price. We focus on
being in that raried air of exclusivity where we
ofer clients both incredible value and quality.
By ofering shirts that are individually cut and sewn
to each clients unique specications, insisting on
a trimmed supply chain and harnessing the power
of the direct selling business model, J.Hilburn does
not have to face the challenges of overextending
itself in terms of overhead or inventory. The result is
extremely high quality at a remarkably low price.
Theyre also solving the biggest problem
with menswearmen have no idea how to shop
forclothes.
20 J.HILBURN
Since 2008, J.Hilburns
sales revenues have
exploded from $1 million
per year to an astounding
$45 million per year.
I was the typical client before I came to
J.Hilburn, says Larry Hagenbuch, J.Hilburn Chief
Operating Ofcer. I was a mid-level executive
who bought my clothesa little too big, and in
a shade of navy or grayat a major department
store. I was dressing to walk into a meeting and
disappear. Its fun to hear from clients who, like
me at 47, are starting to get compliments and
noticed for their appearance for the rst time. We
have a groundswell of support without a national
advertising campaign, and are rapidly growing.
Growing, indeed. Since 2008, J.Hilburns
sales revenues have exploded from $1 million
per year to an astounding $45 million per year.
That number is proof that men love wearing
clothes that t well, ofer noticeable value and
are supported by expert style advice. The growth
also demonstrates that combining the wisdom
and experience of the J.Hilburn leadership team
with the ambition and drive of an independent
sales forceknown as Personal Stylistsis
a powerful fuel for innovation. Incredibly, the
current pace of growth places J.Hilburn within
realistic reach of becoming a major global luxury
brand within the next 5 years.
A LIFE THAT FITS 21
Breaking Through Obstacles
Turning to family-owned Italian mills for
the fabric, and working with leading-edge
manufacturers to develop pattern-making
software unlike anything the industry has ever
seen, fuels this marketplace shakeup. J.Hilburns
push for innovative technology eliminated the
laborious process of creating patterns, making
adjustments and manually arranging the fabric.
What originally required days is now done in a
few hours.
We have a ruthlessly efcient supply chain,
Larry says. What I have found is that when
you work with less, in closer proximity to each
other, with less time and less tools, you get true
breakthrough performance. It will always improve
The dierence J.Hilburn
products provide goes beyond
a perfect t that is designed
around an individual clients
needs and preferences.
22 J.HILBURN
Being a Stylist is fun,
exible and rewarding
it ts their lives.
Veeral Rathod
J.Hilburn CEO
Disrupting the retail apparel industry and
ofering custom menswear at unheard-of
prices and quality has drawn the eye of many
media outlets, including Esquire, who crowned
J.Hilburn with their Best Dress Shirt award,
NBCs The Today Show, The New York Times,
Forbes, USA Today and Mens Health.
Inc. magazine declared J.Hilburn as
the Why didnt I think of that? opportunity.
Find online at Inc. magazine.
Media
Darling
A LIFE THAT FITS 23
quality. Our clients benet from this quality and from the
savings in cost.
The benet provided by J.Hilburn products goes
beyond an individualized t that is designed around a
clients needs and preferences. When our competition
makes a custom shirt using the exact same fabric, their
shirt will be around $250, while ours will be $109114,
Larry says. Theres will take at least six weeks; ours will
be delivered much faster.
Live the Life That Fits
Excellent quality, custom t, fast production and
expedient shipping results in happy clients for Personal
Stylists who depend on referrals and word-of-mouth
marketing to grow their clientele list. So every client
that puts on a custom shirt that makes him say, Wow!
Ive never worn a shirt that ts this good! becomes a
source of additional clientsand incomefor a Stylist.
Everyone gets stressed and can feel tired and
mundane at times, Veeral says. J.Hilburn is an escape,
and gives back in nancial rewards that Stylists can in
turn use to build the lives they want. Being a Stylist is
fun, exible and rewardingit ts their lives.
Clients and Personal Stylists alike have received
J.Hilburns matchless ofering with open arms, and the
efect has been explosive growth for the company as
well as an incredible income-earning opportunity for
Personal Stylists.
Later this year we will manufacture our 500,000th
shirt, Veeral says. And unlike any other menswear
brand, our clients dont have to wear someone else;
with J.Hilburn they create their own label.
J.HILBURN PLACES #221 ON THE INC. 500 LIST
Rank: 221
3-Year Growth: 758%
2012 Revenue: $27.8 Million
2009 Revenue: $3.2 Million
Website: jhilburn.com
#40 Top Retail Companies
#55 Top 100 Texas Companies
#26 Dallas Metro Area
#
221
24 J.HILBURN
Susan Kantor has worn many professional hats. Shes worked in banking,
money management, consulting, event planning and project management.
She has an undergraduate degree in liberal arts and a masters degree in
business administration. She never dreamed that shed nd her perfect job
as a Stylist for J.Hilburn. But she has. For Susan, the busy mother of three
children, a key benet of J.Hilburn is the exibility that allows her to spend
time with her children. I wanted to see them growing up and I wanted to
continue workingjust not full time. she says. I can do J.Hilburn on my
own time.
With J.Hilburn, she has all of the benets of self-employment without
the disadvantages. I didnt want to work by myself, she says. She loves
helping her team members grow their businesses and nds that to be
one of the most satisfying components of being a Stylist. I like selling
but I really love working with my team, she says.
Just as satisfying is the way her J.Hilburn
business allows her to build her days around
her children and their activities. With two
in high school and one in middle school, I
appreciate the time exibility J.Hilburn gives me
to spend quality time with them no matter what
the circumstance, she says. If Im at a game at
4 oclock in the afternoon, or spending a week in
Canada with my son at a rowing event, I can still
run my business wherever I am.
ON MY
OWN TIME
J.Hilburn allows Susan Kantor, a busy
mom of three, to balance work and family.
by Wendy Rudman
A LIFE THAT FITS 25
P
R
O
F
I
L
E
QUI CK GLANCE
HOME: Connecticut
RANK: Senior Managing Partner
FORMER OCCUPATION:
Business Management
3 REASONS I LOVE J.HILBURN:
1. The exibility and the unlimited
opportunity.
2. Making a full-time income working part-time.
3. Spending more quality time with family.
Susan Kantor
I wanted to see them
growi ng up and I
wanted to conti nue
worki ng j ust not full
ti me. It l ets me work on
my own ti me.
26 J.HILBURN
SUPPORT THAT S A CUT ABOVE
26 J.HILBURN
A LIFE THAT FITS 27
SUPPORT THAT S A CUT ABOVE
by Brittany Glenn
A LIFE THAT FITS 27
28 J.HILBURN
othing is more thrilling
than starting your own
business and becoming
your own boss.
The entrepreneurial mindset puts you
in control of your time, your resources and
your future. J.Hilburn makes it simple.
When you join J.Hilburn as a Personal Stylist, youre in charge
of your business and you have all the support of a solid, successful
company. Best of all, you can start immediately. Youll receive all the
tools necessary for a nominal fee. J.Hilburn even provides a step-by-
step educational system that makes success possible.
Welcome Aboard
The moment you become a Stylist youll have all the support you
can imagine. In fact, the Stylist who invited you to join J.Hilburnyour
sponsorwill begin mentoring you immediately. Plus, you will have
access to numerous valuable resources and a dedicated team to
support your success along the way.
Shortly after you decide to join, youll receive your New Stylist Kit,
which includes materials to help you build your business. In fact, youll
be able to measure someone for a custom shirt immediately! Best
of all, your entire experience is in your control. You can learn at your
own pace with the help and personal support of your sponsor.
Your sponsor will help educate you from the moment youre
invited to join. Youll go on appointments. Youll practice measuring.
N
J.Hilburn provides its Personal Stylists with
sophisticated support, education and tools to
help them succeedat a pace that ts their lives.
A LIFE THAT FITS 29
Youll be shown the path to success says Melissa
Brisbois, Executive Vice President of Sales. Your
sponsor will be there to help you all along the way.
Thats an important and valuable relationship. Its
wonderful to see these relationships change too. They
shift from a mentorship to a friendship.
Melissa says new Stylists relationship with their
mentoring sponsor is crucial because sponsors are the
rst step to the path of success.
Sponsors are important to the condence and
success of new Stylists Melissa says. Everyone who
joins J.Hilburn as a new Stylist works one-on-one with
their sponsor because we know the best way to learn is
with hands-on experience.
The hands-on education is immediately apparent in
the First Shirt Programa Stylist can measure and order
a custom shirt at no charge within their rst 14 days.
Home Ofce Support
The knowledgeable, well-trained staf at J.Hilburn is
committed to your success. Theyre available to answer
any questions you might have along the way.
J.Hilburn provides two teams dedicated to assisting
StylistsStylist Care and Fit Advice.
The Stylist Care professionals answer questions
about anything from promotions to products. Theyre a
Your sponsor will be there to
help guide you along the way.
Thats an important and
valuable relationship.
Melissa Brisbois
J.Hilburn Executive Vice President of Sales
30 J.HILBURN
well-trained team always willing to help. In addition to
responding to service issues and answering questions,
they provide advice and coaching to Stylists who want
help to grow their businesses.
The Fit Advice team helps set J.Hilburn apart from
any other company in menswear or direct sales. This
group of experts helps Stylists nd the right t for clients,
assessing possible issues, and providing deep product
knowledge. They can diagnose challenges before they
become problemseven when the Stylist is calling in
the middle of an appointment. They pride themselves
on efectively working with Stylists to ensure clients
receive the right t.
Online Support
In addition to expert advice from two teams, the
company provides an online back ofce packed with
powerful management and marketing tools.
The Stylists online ofce, The Green Room, is full
of resources to help build your business, including
educational videos, upcoming events, newsletters,
product information and a print center to order business
cards and marketing tools. This is where Stylists input all
clients proles and track their measurements. They also
track all business activity.
J.Hilburn provides weekly webinars on a variety
of topics to help you build your business. There are
constant education opportunities with webinars and
videos. This helps Stylists keep pace with product
introductions. In addition to videos that are available
24/7, J.Hilburn provides coaching to educate Stylists on
how to become efective leaders.
Continuing Education
J.Hilburn also brings education to you with two
types of traveling seminars, called the School of Style
and the School of Fit. The School of Style is the perfect
place for stylists to share the opportunity, see and feel
the seasonal collections, understand our versatility,
and learn what might best supplement their clients
wardrobe. The School of Fit helps Stylists understand
how to ensure their clients receive the ideal t.
Finally, J.Hilburn Leadership Schools provide a
multilevel educational series to help you take your
success to the next level. Our J.Hilburn Leadership
School features ve levels. As Stylists build their
businesses and advance through the career plan, we
want to ensure they are prepared for what is next. Early
on we help them learn to manage and lead a few other
Stylists. Then well help them understand how they can
help others become leaders. Weve even discussed
adding more professional nancial planning to Level 5
in order to provide our most senior leaders assistance
theyll need as they run multimillion-dollar businesses,
Melissa says.
All told, J.Hilburn Stylists have access to a wealth of
educational opportunities designed to quickly empower
them with knowledge.
As a J.Hilburn Personal Stylist, youll be in business
for yourself but not by yourself, Melissa says. J.Hilburn
provides you with everything you need to succeed at
building your own business as a Personal Stylistat a
pace you are comfortable with.
The moment you become a Stylist, youll
have all the support you can imagine.
J.Hilburns national conference is held
once a year in early summer. This is a time for
Personal Stylists to gather to learn from industry-
leading speakers and leading Stylists who
share their secrets for success with J.Hilburn.
For three days, Stylists from around the
country experience new products, learn selling
tips, hear inspiring stories about fellow Stylists
and are provided new tools that J.Hilburn is
building as it moves into a new phase of growth.
J.Hilburn
National
Conference
A LIFE THAT FITS 31
What I love about this
business is you get to the top
by taking others with you!
Melissa Brisbois
J.Hilburn Executive Vice President of Sales
32 J.HILBURN
A SECOND
CAREER
Raimonda Pierce was ready for a change
when she made the move from interior
designer to Personal Stylist.
by Nicole Bywater
Raimonda Pierce was at a crossroads when she discovered J.Hilburn
in2008. At the time, she owned an interior design rm and was working
on large government projects, as well as high-end residences. She enjoyed
the creative aspect of her career, however, the market had slowed and
business was no longer as lucrative as it once was. She also faced
health issues that left her on bed rest for six months and was nearing a
milestone birthday, her 50th.
There was just a lot going on in my life at the time and I had gotten
burnt out with the design rm, Raimonda says. I had four employees
and it was a lot to keep going. Thats really when I began thinking
seriously about my second phase of life.
When a friend told her about J.Hilburn,
Raimonda says she was immediately attracted
to the residual income model and the
opportunity to leverage her time, along with the
chance to continue helping others.
The world is changing, she explains. That
traditional plan of getting a job, working for
40 years and then retiring with a nice pension
doesnt exist anymore. The job market has
beenreinvented.
After starting her career with J.Hilburn in 2009,
Raimonda was encouraged by her immediate
success. I was able to get back my initial
investment quickly, which allowed me to continue
moving forward, she says. Thats the keyno
matter what happens, you need to keep moving
with daily consistent action.
A LIFE THAT FITS 33
P
R
O
F
I
L
E
HOME: Chicago
RANK: Managing Partner
FORMER OCCUPATION:
Interior Designer
3 REASONS I LOVE J.HILBURN:
1. Freedom and exibility.
2. Helping others (both clients
and Stylists).
3. The ability to create your own unlimited
wealth and nancial freedom.
QUI CK GLANCE
Raimonda Pierce
The worl d i s
changi ng. The j ob
market has been
rei nvented.
34 J.HILBURN
Actions speak louder than words
at J.Hilburn, a company filled with
impassioned and creative Stylists,
employees and leaders.
Everyone works together to deliver beyond
expectations and do the
right thing.
When Lynn Moreau, the
mother of a young man
with a physical disability,
sought J.Hilburns help
outtting her son with
clothes, Marie Dugas, a
Style Partner in Lafayette,
LA, like so many Personal
Stylists, stepped up to the
challenge and embodied
the companysculture.
Finding clothes to t
Lynns son, whose left arm
is signicantly larger than his right, had been nearly
impossible all of his life. Impossible that is until Marie
visited Lynns home with measuring tape in hand. She
took measurements and we went back and forth with
people sewing the clothes to get as close as possible to
what we needed. We received the shirt and its fabulous.
It ts him perfectly and his arm discrepancy does not
even show. Your company and your employees have
changed our lives for the better, Lynn writes.
J.Hilburns Stylists embody the companys cultural
tenets and work with a
passionate spirit to creatively
meet client needs. Every
product, every interaction,
every decision is based on the
idea of delivering excellence,
says Creative Director
RobertMilam.
Improving lives is serious
business at J.Hilburn. Simple
yet powerful core values
focus Stylists and home
ofce staf on doing the right
thing and delivering beyond
expectations. With high school
graduation coming quick for her son, Lynn writes, We
are so excited about being able to call Marie and tell her
what we need and actually know that it will t.
&
Going Beyond
Doing Good
J.Hilburns culture inspires success
by Beth Douglass Silcox
A LIFE THAT FITS 35
Do the Right Thing
Integrity and honesty equal good business.
To ensure accountability and trust, we
communicate transparently, and we respect
one another even when we disagree.
Work with Passion
Energy and emotion are poured into every
aspect of our work. It is our passion for
building J.Hilburn that fuels our success.
Do More with Less
Resourcefulness is fundamental to growth.
Our commitment to be creative with each
opportunity leads to innovative outcomes.
Deliver Beyond Expectations
Every product, every interaction and every
decision we make should demonstrate
excellence. To deliver beyond what is
required, we demand the extra mile
from ourselves.
J.Hilburns
Core
Values
Such customer loyalty comes as a result of J.Hilburns
coaching culture that keeps all Stylists focused on the
companys core values. It also promotes Stylist success.
Integrity and honesty are components of every
Stylists business, as well as J.Hilburns corporate
planning and operations. Transparent communication
builds an environment where employees respectfully
agree to disagree at times, but also builds consensus
easily when faced with a choice to do the right thing.
This includes corporate policies about the treatment of
employees of overseas clothing manufacturing vendors.
Pop-in visits assure that J.Hilburns suppliers are also
doing the right thing.
The companys cultural markers are not just
something we live by internally, but also externally,
Robertsays.
And customers like Lynn feel the diference, the
kindness and the generosity. It all seems so surreal
because we have been let down so many times before.
We want you all to know how much of a positive impact
your kind act has had on someone elses quality of life,
she writes.
The companys cultural markers
are not just something we live by
internally, but also externally.
Robert Milam
J.Hilburn
Creative Director
36 J.HILBURN
Mollye Bell didnt know she needed a job until her youngest of three
children started middle school. She went from being a full-time mom to
being alone from morning until evening when it was time to pick him up
from practice. I got bored, the economy was slow and I hadnt worked
in years, she says. I wasnt an attorney. I wasnt a doctor. I didnt have
anything to fall back on. And I couldnt aford to have a real job because
my husband travels.
Mollye picked up the phone and called an old family friend, who had
told her about J.Hilburn several years earlier. That phone call launched
her on a fast track of income earning, while still allowing her to put family
rst. Mollye quickly became a Senior Managing Partner with many
successful team members whom she has mentored. That exibility,
and the support of a successful team, was critical when she learned
that her mom had been diagnosed with stage 3
cancer. Not only was Mollye available to help
her parents, but her business continued to
thrive during that difcult time. Had she taken
a traditional job, she would have had to quit
in order to devote the time needed to help
her family. J.Hilburn gives you your freedom
to make a full-time income working part-time,
she says. There are tons of incentives to
create long-term income streams. And when life
happens, when you have a sick kid or, in my case,
a sick mom, you can work your schedule around
your familys needs.
PUTTING
FAMILY FIRST
When Mollye Bells mom was diagnosed with
cancer, she had the time and money to help her.
by Wendy Rudman
A LIFE THAT FITS 37
P
R
O
F
I
L
E
HOME: North Carolina
RANK: Senior Managing Partner
FORMER OCCUPATION:
Stay-at-Home Mom
3 REASONS I LOVE J.HILBURN:
1. Making full-time money working part-time.
2. Becoming a mentor and leader.
3. Ability to be there for family when
they need me.
QUI CK GLANCE
Mollye Bell
When l ife
happens you
can work
your schedul e
around your
fami lys needs.
38 J.HILBURN
M
E
N
T
O
R
KEEP ON
PUSHING
Then own your failures as
well as your successes.
My daughter Sawyer was due
to return from soccer tryouts at
anysecond.
As I prepared dinner, I wondered how she did.
If it went well, shed barrel through the mudroom,
down the hall and into the kitchen. Her cleats would
clack against the wood oor, and her pride and
enthusiasm would ll the house as she delivered a
play-by-play account. If tryouts went badly, the scene
would be totally diferent. I didnt want to think
about that.
Suddenly, the door ew open and then banged
shut. I heard Sawyers backpack hit the closet doors.
She stormed upstairs. Her bedroom door slammed,
telling me tryouts were awful and she didnt want to
talk about it.
I continued cooking and gave her some time. I
tried to visualize what was happening up in Sawyers
room. I was sure she was crying.
With dinner needing to simmer, I walked upstairs,
quietly turned the doorknob and stepped inside her
room. She was lying limply on the bed.
I take it tryouts sucked? (I always use teen talk
when I want to connect on her level.)
It is what it is, she responded.
I hate that expression! And everyone seems to
use it. Got red from your job? It is what it is. Lost
your savings? It is what it is. Put on 50 pounds? It is
what it is.
Im here to tell you: Stop saying it is what it is.
The expression is a mantra for losers.
When you say it is what it is, you are saying, I
failed and its not my fault; it is what it is. If you fail,
own it. Life is what you make it. Nothing simply is
what it is.
I looked at my daughter, and said bluntly, Tryouts
didnt suck. You did. What happened, for real?
Mel ROBBINS
A LIFE THAT FITS 39
She looked up and said, What do you mean?
I said, Be honest with yourself. Halfway through
the tryout, you thought it wasnt going well, so you
stopped pushing yourself, didnt you?
Yes.
Tryouts didnt go well because you didnt try
your hardest. You gave up mentally, so you gave
up physically.
We sat on her bed awhile, and I explained that
when you know why you failed, you can gure out
what to do next time. Its a lesson I learned the hard
way, and I was sharing what I gured out from my
experiences. I told her, for instance, if I have a bad
day on the radio, I never say, It is what it is. I own
it. A bad day means I didnt prepare as well as I
could have. Its my fault. Its always my faultthat
way I am in control. Sawyer understood the need
to take responsibility and then shared with me that
she talks herself out of things a lot: tests, sports,
eating healthy, even boys liking her. In that one
conversation, she saw that maybe, just maybe, she
has more controlthat life isnt just what it is, but
rather its what she makes it.
When you fail, gure out why. My daughter
realized that whenever she gets scared, she gives
up. Fear will never leave. Nerves will always be on
edge. Next time Sawyer will know to ignore the
feelings and keep pushing.
As we headed downstairs, I knew something
else was simmering besides dinner: a renewed
condence building inside my daughter. Its the
condence that comes from knowing that you are
in control when you own your behavior.
SUCCESS Media. All Rights Reserved.
Fear will never leave... ignore
the feelings and keep pushing.
Mel Robbins is the founder of Inspire52.com and a CNN contributor, motivational speaker and syndicated talk radio host.
Connect with her at SUCCESS.com.
40 J.HILBURN
Is Becoming a J.Hilburn
Personal Stylist in your Future?
Im not the sales type.
Were glad you arent!
Most J.Hilburn Stylists are not the
sales type either. J.Hilburn is about
ofering great service and value to
our clients. Were about building
relationships. Rather than being a
pushy salesperson, youll focus on
helping your clients with their personal
style and condence. This creates a
win-win for you and your clients. Our
training and our team takes you by the
hand and will show you exactly how to
build a client base without being pushy
or sales-y.
I dont know anything about
fashion.
Youll t right in! J.Hilburn Stylists
come from all diferent backgrounds.
Some were corporate executives,
lawyers, nurses, teachers or stay-
at-home momsjust to name a few.
Most have never had a fashion career
before J.Hilburn. As you grow your
business, well equip you with the skills
youll need to be successful.
I need a guaranteed paycheck.
Perfect. The beauty of growing
a J.Hilburn business is that you can
build your business around your other
commitments. As your business grows,
you enjoy greater income security
because youll have an additional
income stream. Plus, no one can lay
you of!
Im busy. I dont know how Id t
this into my schedule.
This may be the perfect t for you!
Historically, we nd that the busiest
people tend to be the most successful
Stylists! Why? Well they get the most
done. Its amazing to consider what
you can build in just a few hours a
week. You get to choose the hours
that you work, around what youre
already doing.
Where will I nd clients?
Were glad youre thinking ahead.
Well teach you where to nd your
rst few clients and from there how
to expand your client base through
a thriving referral business. In fact,
93% of J.Hilburns clients come from
existing satised customers.
I dont have the money.
Wouldnt it be great to never
utter those words again? Its a low
investment to get started. And most
successful Stylists earn that back
and then some in their rst 30 days.
Theres nothing to lose and everything
to gain.
Executive Vice President of Sales Melissa Brisbois addresses six
of the most frequently voiced concerns to help you nd out.
Melissa Brisbois
J.Hilburn Executive Vice
President of Sales
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