PPM Assignment

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank
Question Maintaining discipline and ________ those who perform
properly, is an element of direction.
Correct Answer Controlling
Your Answer Controlling
Multiple Choice Multiple Answer
Question The products that are grouped under strategic business units
share common factors, like :-
Correct Answer Underlying technology , The market , The skill
Your Answer Underlying technology , The market , The skill
Question FredrickWinslow Taylor's Mechanism of scientific management
includes :-
Correct Answer Scientific task setting , Planning task setting ,
Standardization of tools
Your Answer Scientific task setting , Planning task setting ,
Standardization
of tools
Question The factors measuring the morale of the workers and ascertain
whether it is increasing or diminishing can be listed as :-
Correct Answer Absenteeism , Number of accidents , Grievances
Your Answer Absenteeism , Number of accidents , Grievances
Match The Following
Question Correct Answer Your Answer
Social effectiveness This component allows you to settle disputes amicably
This component allows you to settle disputes amicably
Alfred Bennet He is the father of intelligence quotient He is the father of
intelligence quotient
Daniel Goleman He is an American Behavioural Scientist He is an
American
Behavioural Scientist
Empathy It is a component of leadership due to the rapid pace of
globalisation It is a component of leadership due to the rapid pace of
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globalisation
True/False
Question Safety needs are those where the person feel important and must
also receive recognition from others.
Correct Answer False
Your Answer False
Multiple Choice Single Answer
Question How many channels are there through which corporate
governance may bear on performance?
Correct Answer Five
Your Answer Five
Question Services are defined as the art and science of managing :-
Correct Answer The expectations of others , The experiences of people ,
The
demands of the customer
Your Answer The expectations of others , The experiences of people , The
demands of the customer
Question The definition of decision involves following characteristics :-
Correct Answer Rationality , Commitment , Mental Process
Your Answer Rationality , Commitment , Mental Process
Question One of the external environment factors that influences
Management is
Correct Answer Legal
Your Answer Legal
Question Management is
Correct Answer Creative
Your Answer Productive
Select The Blank
Question Service sector has grown because of ________.
Correct Answer Contracting
Your Answer Contracting
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Question The purpose of communication is informing others and
becoming
informed, directing others and being directed and :-
Correct Answer Influencing others and being influenced
Your Answer Understanding others and being understood
Select The Blank
Question A set of actions that you start with and must maintain is also
called as ________.
Correct Answer Strategy
Your Answer Strategy
Question Planning is mainly concerned with looking ahead in the future,
what is it that provides the necessary raw material for correct planning ?
Correct Answer Forecasting
Your Answer Forecasting
Match The Following
Zurich Hero group Hero group
ING Group Vyasa Bank Vyasa Bank
STANDARD LIFE HDFC HDFC
AMP Sanmar Sanmar
True/False
Question Learning from mistakes is often more powerful than learning
from success.
Correct Answer True
Your Answer True
Question What shrinks working memory and so has the ability to think
clearly?
Correct Answer Emotional distress
Your Answer Emotional distress
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Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession
Select The Blank
Question The four A's of the service section are acceptability, ________ ,
affordability, availability.
Correct Answer Awareness
Your Answer Awareness
True/False
Question It is said that always lines of communication should be open.
Correct Answer True
Your Answer True
Question Which Indian pharma company has recently started an SBU?
Correct Answer Ranbaxy
Your Answer Godrej
Question Management is not just a
Correct Answer Process
Your Answer Process
Select The Blank
Question The ________ principle, which is the inherent process in
organization through which authority, the antecedent co-coordinative
principle, permeates the entire organized structure.
Correct Answer Scalar
Your Answer Scalar
Question A vision statement should have the following components :-
Correct Answer Ability to inspire people , Achievable , Precise and
objective
Your Answer Ability to inspire people , Achievable , Precise and objective
Select The Blank
Question New companies feel that ________ is the most appropriate
type
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of alliance.
Correct Answer Joint-venture
Your Answer Joint-venture
Question Who proposed the first theory called the hierarchy of needs
theory?
Correct Answer Abraham Maslow
Your Answer Abraham Maslow
Question The family owned businesses like Tata and Birla, also face major
fears like
Correct Answer Right successor , Stumbling self confidence , Lack of
professional management
Your Answer Right successor , Stumbling self confidence , Lack of
Question Under the characteristics of a learning organization what is it
that
is recognized as strength?
Correct Answer Diversity
Your Answer Ideas
Question What articulates the long-term goals of an enterprise?
Correct Answer Vision Statement
Your Answer Vision Statement
Question Elements of direction are :-
Correct Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
Your Answer Maintaining discipline , Motivation of subordinates ,
Rewarding good performance
True/False
Question The contribution of the service sector to the employment
generation has been proportionate.
Your Answer False
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Question One of the internal environment factors that influences
management is
Correct Answer Place
Your Answer Place
True/False
Question The heart of administration is the directing function.
Correct Answer True
Your Answer True
Select The Blank
Question A mental condition of a egoistic man where his demands are
never
fulfilled is also referred to as ________.
Correct Answer Restless equilibrium
Your Answer Restless equilibrium
True/False
Question It is said that no company is allowed to deal in life and non-life
insurance as a single entity.
Correct Answer True
Your Answer True
Select The Blank
Question To establish contact with the creator ________ helps us to
transfer our minds and reach at the goal.
Correct Answer Yogic processes, social norms and values
Your Answer Yogic processes, social norms and values
True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer True
True/False
Question Indian business families are still avoiding joint ventures and
tie-ups.
Your Answer False
Question Most Indian business houses go for restructuring exercise,
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through :-
Correct Answer Demerger , Merger , Takeover
Your Answer Merger , Takeover
Select The Blank
Question ________ acts are done willfully and not by chance.
Correct Answer Virtuous
Your Answer Virtuous
Question The factors which should be included on the part of managers
when dealing with subordinates are :-
Correct Answer Loyalty , Devotion
Your Answer Loyalty , Devotion
Question The service sector has grown because of reasons mentioned
below
:-
Correct Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology
no
longer gives a competitive edge to manufacturing activities in the global
scenario , As income increases, consumer demands for services increase
faster than those for goods
Your Answer Tendency of distributing specialized knowledge and
technology capital for labour in the manufacturing industry , Technology
no
longer gives a competitive edge to manufacturing activities in the global
scenario , As income increases, consumer demands for services increase
Question The different types of motivators would be :-
Correct Answer Positive , External , Financial
Your Answer Positive , Financial
True/False
Question The technique of control is associated with planning, as a part of
scientific management.
Correct Answer True
Your Answer True
Select The Blank
Question Business ethics can be defined as the study of what is ________
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for the business.
Correct Answer Good and right
Your Answer Good and right
True/False
Question The Indian consumer does not see shopping as an end in itself.
Your Answer False
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True/False
Question Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer False
True/False
Question Event management in India is an ancient activity.
Your Answer False
Question Organizing is defined in different ways, viz.
Correct Answer Process , Relationship , Corporate citizen
Your Answer Process , Relationship
Select The Blank
Question Charles Babbage built the first prototype of modern ________.
Correct Answer Computers
Your Answer Computers
Select The Blank
organization through which authority, the antecedent cocoordinative
Your Answer Functional
Question It is said that 'Delegation is the key to control' and
Correct Answer information is guide to control
Your Answer information is basis of control
Question Which is the technique where the completion of all tasks is
checked in the order planned in the time scheduled is known as
Correct Answer Critical path method
Your Answer Critical path method
Question Application of general management functions to the insurance
sector is
Correct Answer co-ordinating , controlling , directing
Your Answer capitalizing
True/False
Question Lower level managers need EQ most.
Your Answer True
Question Certain important motivational techniques are
Correct Answer Monetary incentives , Job-based techniques , MBO techniques
Your Answer Monetary incentives , Job-based techniques , MBO techniques
Question Future of Insurance sector would be
Correct Answer new players taking over the market , improved customer service
, strong hold of nationalized players
Your Answer new players taking over the market , improved customer service
Match The Following
Service sector is not
influenced by this system
licensing system licensing system
Functional management
challenges
Management accounting
and taxation
This influences the service
sector
Corporatization of
services
Accountants Accountants
Reason for expansion of
service sector
Failure to sustain an
advantage in
manufacturing activities
The service sector
dominates the Indian
economy
True/False
Question Procedures establish a useful method of doing work and thus it
can eliminate friction between departments.
Correct Answer True
Your Answer True
Question In the complex new liberalized economy business families face
common problems such as
Correct Answer Unproductive labour , Falling share value , Transnational attach
Your Answer Unproductive labour , Falling share value
Select The Blank
Question Individuals are encouraged to develop________,to speak out, to
challenge actions.
Correct Answer ideas
Your Answer ideas
Select The Blank
Question Business ________ is the calculation of probable events to
provide against future.
Correct Answer forecasting
Your Answer planning
Select The Blank
Question Being more attuned to the feelings of those you work with is a
benefit of ________.
Correct Answer Emotional Quotient
Your Answer Emotional Quotient
Question Communication forms the link between every individual and
between one group and the other groups, what are the main
facts which flow through individuals at various levels.
Correct Answer concepts, opinions
Your Answer concepts, opinions
Question RBI's present report on currency and finance divides the sector
into
Correct Answer consumer services , Govt. services , producer services
Your Answer consumer services , producer services
True/False
Question It is that top leadership fails to teach the MBO philosophy largely
because, very often it is itself not motivated.
Correct Answer True
Your Answer True
True/False
Question Pursuit of excellence is an ethical principle.
Correct Answer True
Your Answer False
Question Delegation is required in which type of organization?
Correct Answer All type of organizations
Your Answer Big type of organizations
Match The Following
Leading companies in this
sector of event
management
Whizcraft Entertainment
Ltd, Midas Events,
Fountain Head
Ltd, Midas Events,
Fountain Head
Problems faced by event
management industry
In addition to the
entertainment tax, an
event management
company is also required
to pay service tax
In addition to the
event management
to pay service tax
Areas of operations in
event management
Celebrity management,
television events
television events
Definition of event
management
Events are the
occurrences designed for
marketing interests
Events are the
marketing interests
Select The Blank
Question If you don't know what you want to achieve, don't call in the
________.
Correct Answer Consultant
Your Answer Subordinate
True/False
Question Peter Drucker various publications have sold about 5 -6 million
copies worldwide.
Correct Answer True
Your Answer True
Question Name the books on management written by Peter Drucker.
Correct Answer The practice of management , Management, tasks,
responsibility , Frontiers of Management
Your Answer Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Question Who is primarily known for his Time and motion studies?
Correct Answer Frank Gilberth
Your Answer F.W.Taylor
Question What is the set-up of an organization?
Correct Answer Relationships
Your Answer Communication
True/False
Your Answer False
Question The major books on social and political analysis by Peter
Drucker are :
Correct Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Your Answer The future of industrial man , The age of discontinuity , Drucker
on Asia
Question What can act as a self-regulation enabler?
Correct Answer Audit
Your Answer Planning report
True/False
Question Demand forecast is one of the popular forecasts.
Correct Answer True
Your Answer True
Question Of which kind of advertising is event a form?
Correct Answer interactive
Your Answer related
Select The Blank
Question General Insurance corporation was nationalized in________.
Correct Answer 1972
Your Answer 1971
Select The Blank
Question Different rates are levied by different states for ________ tax.
Correct Answer entertainment
Your Answer entertainment
Select The Blank
Question Morale is the term usually applied to armed forces during war
time and athletics teams. It refers to team spirit and ________ of
people for a common purpose.
Correct Answer togetherness
Your Answer confidence
Question Steps to be taken into consideration while whistle blowing are:
Correct Answer examining your motives , verifying and documenting your
information , sticking to the facts
Your Answer examining the organizational environment , examining your
motives , verifying and documenting your information , sticking
to the facts
True/False
Question Actuary is one who specializes in the mathematics of insurance.
Correct Answer True
Your Answer True
Question Few of the benefits of direction are
Correct Answer ensures stability and balance , secures employees co-operation
, facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation
Select The Blank
Question A method of grouping the business of a multi-business
corporation, which helps in strategic planning, is ________.
Correct Answer scientific
Your Answer strategic
whether it is increasing or diminishing can be listed as
Correct Answer Absenteeism , No. of accidents , Grievances
Your Answer Absenteeism , Grievances
Select The Blank
Question The concept of value and the concept of maximization of value
are related to________concept of Ethics.
Correct Answer Consequentialism
Your Answer Subjectivism
Question The family owned businesses like Tata and Birla, also face
major fears like
Correct Answer Right successor , Stumbling self-confidence , Lack of
Your Answer Right successor , Lack of professional management
Question The important point to be noted under the definition of learning
organizations is
Correct Answer Development of collective as well as individual learning
Your Answer Development of collective as well as individual learning
Question What is the fundamental tool employed by managers in directing
their subordinates ?
Correct Answer Order
Your Answer Decision
Question Where is the attack on business families coming from
Correct Answer Transnationals
Your Answer Transnationals
Question What does decoding mean ?
Correct Answer Message interpretation
Your Answer Message interpretation
1PP
LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5
Question Professional managers help organizations in chalking out which type of
strategies?
Correct Answer Corporate
Your Answer Corporate
Question Features of Management are as follows
Correct Answer goal oriented , universal , continuous process
Your Answer goal oriented , universal , continuous process
Question Management is multidisciplinary, it includes knowledge/ information from
Correct Answer economics , maths , psychology
Your Answer economics , maths , psychology
Question The external environmental factors that influence management are
Correct Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,
Global,Ethical,Moral
Question : The Internal environmental factor that influence management are
answer : Place, Labour,machines,Money
Question The features of art is as follows
Correct Answer skill , knowledge , creativity
Your Answer skill , knowledge , creativity
Question Any discipline to be called as profession must fulfill the following conditions
Correct Answer requires definite period of learning , centralized rule making authority ,
enforceable code of conduct
Your Answer requires definite period of learning , centralized rule making authority ,
Match The Following
Management can be applied everywhere Management is universal Management is
universal
Management is dynamic Changes as per time Changes as per time
Manager does not require any specific qualification Anybody can become a manager Anybody
can become a manager
Knowledge based decision-making . Instead of intuition Instead of intuition
Professional managers may Question of accountability of Performance Question of
accountability of Performance
have only salary-stake
Art Skill Skill
Code of Conduct Profession Profession
Predictive Power Science Science
2PP
Management Creative Dynamic
Professional Manager Dynamic Creative
Question Revenue model is a challenge in the service sector.
Correct Answer True
Your Answer True
Question The contribution of the service sector to GDP has been less than
proportionate to
Correct Answer employment
Your Answer employment
Question The scope for retailing in India is great as it is dominated by the________.
Correct Answer unorganized sector
Your Answer unorganized sector
Question Focus on savings and high bargaining interests of the consumer is an
obstacle in retail development in India.
Correct Answer True
Your Answer True
Question Events are occurrences designed for ________ interests.
Correct Answer marketing
Your Answer marketing
Question Which of the following is not an area of operation of event management?
Correct Answer banking
Your Answer banking
Question Name the leading event management companies in India
Correct Answer Midas , Pinnacle , Wizcraft
Your Answer Midas , Pinnacle , Wizcraft
Question Foreign insurance companies can appoint majority directors on the company
board.
Your Answer False
Question Life Insurance Corporation was nationalized by merging how many private
insurance companies?
Correct Answer 245
Your Answer 245
Question In the insurance sector the rules governing the foreign companies
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint
Correct Answer new players taking over the market , improved customer service , strong hold
of nationalized players
Your Answer new players taking over the market , improved customer service , strong hold of
3PP
nationalized players
Question The objectives in corporate governance are
Correct Answer growth , stability , shareholders value maximization
Your Answer growth , stability , shareholders value maximization
Question Individuals are encouraged to develop________,to speak out, to challenge
actions.
Your Answer ideas
Question Learning from mistakes is often more powerful than learning from________.
Correct Answer Success
Your Answer Success
Question What criterion is that which the SBU must meet which is neither too large nor
too small?
Correct Answer Proper size
Your Answer Proper size
Question What is the authority for the SBU which is delegated to each person heading
it, and can adapt quickly to any environmental change?
Correct Answer Decision-making
Your Answer Decision-making
Question Intelligence quotient is the measurement of one's ?
Correct Answer Intelligence
Your Answer Intelligence
Question Decreased productivity is a cost of low IQ.
Your Answer False
Question Being ________ requires high level of optimism and persistence despite
rejection.
Correct Answer Self-Motivated
Your Answer Self-Motivated
Question The experts who dealt in Behavioral Sciences are :
Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo
Your Answer Max Weber , Vilfredo Pareto , Elton Mayo
Question Under McKinsey's 7 S model, the soft S's are:
Correct Answer Style , Staff , Skills
Your Answer Style , Staff , Skills
Question Unity of command means that employees should receive orders from one
superior only.
Correct Answer True
Your Answer True
Question W.Edward Deming introduced quality control in Japan.
Correct Answer True
Your Answer True
Question The characteristics of knowledge worker would be
4PP
Correct Answer egoistic , right conscious
Your Answer egoistic , right conscious
Question The purpose of life is to raise from ________ to rajas
Correct Answer Tamas
Your Answer Tamas
Question It is said that waking and dream world are both illusions, according to
vedanta world as ________.
Correct Answer Maya Mithya
Your Answer Maya Mithya
Question Successful consultants should promote their consultancy through what ?
Correct Answer Network
Your Answer Network
Question Under the role of management consultant, consultant acts as a
Correct Answer Motivator , Leader , Counselor
Your Answer Motivator , Leader , Counselor
Question Planning is based on future conditions which are dynamic, hence it is said to
be
Correct Answer Flexible
Your Answer Continuous
Question The process of forecasting is based on
Correct Answer Future trends , Current analysis , Past performance
Your Answer Future trends , Current analysis , Past performance
Correct Answer True
Your Answer True
Question Advantage of delegation of authority results in prompt ________.
Question Delegation and decentralization are closely related to each other.
Correct Answer True
Your Answer True
Question the heart of administration is the directing function.
Correct Answer True
Your Answer True
Question Maintaining discipline and ________ those who perform properly, is an
element of direction.
Correct Answer controlling
Your Answer rewarding
Question Managerial function of control is the ________ and correction of performance
of various activities.
Correct Answer measurement
Your Answer measurement
Question Which modern trend calls for systematic attempt at controlling ?
5PP
Correct Answer Decentralisation
Your Answer Decentralisation
Question "Control maintains the equilibrium between ends and means, output and
efforts' by according to
Correct Answer Peter Drucker
Your Answer Peter Drucker
Question Management has been defined as the creation and direction of the internal
environment in an enterprise
Your Answer False creation and maintenance
Question Name the various characteristics of science
Correct Answer organized knowledge , cause and effect relationship , predictive power
Your Answer organized knowledge , cause and effect relationship , predictive power
Question Wrong medium of communication is a physical barrier.
Your Answer False
Question Govt. services comprise________, defence and social goods.
Correct Answer public administration
Your Answer public administration
Question Services are defined as the art and science of managing
Correct Answer the expectations of others , the experiences of people , the demands of the
customer
Your Answer the expectations of others , the experiences of people
Question How many billion dollars is our Retailing sector estimated to be?
Correct Answer $ 180 billion
Your Answer $ 180 billion
Question Corporate governance aims at
Correct Answer better transparency , ethics , accountability
Your Answer better transparency , ethics , accountability
Question ________is a tool for corporate governance.
Correct Answer communication
Your Answer communication
Question Deontological ethics believe that mature persons have inadequate capacity to
reason.
Your Answer False not inadeauate but adequate
Question To which environment is learning environment adaptive?
Correct Answer External
Your Answer External
Question Advantages of SBU's are
Correct Answer Quick response to environmental changes , Increased focus on products and
6PP
market , Facilitating development of General Managers
Your Answer Quick response to environmental changes , Maintaining a uniform corporate
image , Increased focus on products and market
Question Being more attuned to the feelings of those you work with is a benefit of
________.
Your Answer Empathy
Question Which famous management consultancy first adopted the 7 S model?
Correct Answer McKinsey & Co.
Your Answer McKinsey & Co.
Question The 7 S Framework first appeared in 'The Art of Japanese management' by
Richard Pascale and Anthony Athos in 1981.
Correct Answer True
Your Answer True
Question ________ says you are the product of your past and you are bound by past
activities.
Correct Answer Law of destiny
Your Answer Law of destiny
Question Which law states that 'you get what you deserve and not what you desire'
Your Answer Law of karma
Question In the complex new liberalized economy business families face common
problems such as
Your Answer Unproductive labour , Falling share value , Transnational attach
Question Indian business families are still avoiding joint ventures and tie-ups.
Your Answer False
Question The family owned businesses like Tata and Birla, also face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack of professional
management
Your Answer Right successor , Stumbling self confidence , Lack of professional management
Question What articulates the long-term goals of an enterprise ?
Correct Answer Vission Statement
Your Answer Vission Statement
Question ________ degree of delegation is that in which a superior states a particular
task to his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
7PP
Your Answer Moderate
Question Organization as an establishment is considered as the ________ aspect of an
enterprise.
Correct Answer Physical
Your Answer Physical
Question An organization consists of individuals in which their formal roles and
structural positions bring them closer.
Correct Answer True
Your Answer True
Match The Following
Decentralization It is viewed as an extension of delegation It is viewed as an extension of
delegation
Organizing t is considered as a process, or any activity It is considered as a process, or any
activity
Delegation This means to give, offer, confer and allot a major part to subordinates This means to
give, offer, confer and allot a major part to subordinates
Span of management It is based on the manager of average ability It is based on the manager of
average ability
Match The Following
Organization as an establishment This is regarded as the physical aspect of an enterprise This is
regarded as the physical aspect of an enterprise
Organization as a corporate citizen This is regarded as the social aspect of an organization This
is regarded as the social aspect of an organization
Organization as a relationship This is more related with the formal and informal relationships This
is more related with the formal and informal relationships
Organization as a structure of authority This is created out of responsibility and accountability
structure This is created out of responsibility and accountability structure
Question Who said, the heart of administration is the directing function.
Correct Answer Dimock
Your Answer Dimock
Question Who said, 'Direction is telling people what to do and seeing that they do it to
the best of their ability'.
Correct Answer Dale
Your Answer Dale
Question ________ behaviour is obtained when there is a one-way transmission of
orders from superior to subordinates.
Correct Answer Linear
8PP
Your Answer Linear
Question Managers should be effective ________ so that they may influence the
activities of subordinates without dissatisfying them.
Correct Answer leaders
Your Answer leaders
Question The meaning and purpose of control is
Correct Answer knowing exactly what work is to be done , knowing that the work has been
done or being done , knowing immediately of any delays, hold ups
Your Answer knowing exactly what work is to be done , knowing that the work was not
favourable , knowing immediately of any delays, hold ups
Your Answer Globalisation
Question The larger the organisation, the more easier is the control process with respect
to overall results.
Your Answer False
Question Motivating a worker is to create a need and what else on the part of a worker to
better his present performance.
Correct Answer Desire
Your Answer Devotion
Question Under the kinds of motivation, employees are different individually yet, they
all want the following things from the job.
Correct Answer Job security , Congenial associates , Fair wages
Your Answer Job security , Congenial associates , Fair wages
Question The negative type of motivators will include
Correct Answer Fear , Force , Reprimands
Your Answer Fear , Force
Question Valency is the extent to which the outcome of the activity and its success
matters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer True
Your Answer True
Question Management is purposeful and what?
Correct Answer Goal oriented
Your Answer Goal oriented
Question Management exists at which levels of the organization?
Correct Answer All
Your Answer All
True/False
Question Management is just a list of functions.
9PP
Your Answer False
True/False
Question Science has no predictive power
Your Answer False
True/False
Question Professional management signifies separation of ownership and management.
Correct Answer True
Your Answer True
Question Communication barriers in the international environment are
Correct Answer Loss by transmission , Loss by poor retention , Poor listening
Your Answer Loss by transmission , Loss by poor retention , Natured evaluation
Match The Following
Selective Perception In communication this means that they hear what they want to hear and
ignore other information In communication this means that they hear what they want to hear and
ignore other information
Semantic Distortion This type of communication is said to be deliberate or accidental People
respond to information overload by disregarding certain information
Secrecy There is a large amount of information which is withheld bec' it will cause jealousy
Listening demand full attention and discipline
Oral Communication Frequently used by supervisors at the shop floor and by middle level
managers This type of communication is said to be deliberate or accidental
Select The Blank
Question Service sector has grown because of________.
Correct Answer contracting
Your Answer contracting
Question What is the meaning of no physical transferability of services?
Correct Answer intangibility
Your Answer intangibility
Question The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?
Correct Answer explosion of information technology
Your Answer virtual stagnation in agriculture
Question Which of the options best describes the employment capacity of the retailing sector?
It is the
Correct Answer second largest employer after agriculture
Your Answer second largest employer after agriculture
10PP
Select The Blank
Question The various departments that an event management company will have are
Correct Answer creative , production , client servicing
Your Answer creative , production , client servicing
True/False
Question Foreign insurance companies can appoint majority directors on the company board.
Your Answer False
Question Audit is an effective tool of corporate governance and can act/enable
Correct Answer self-regulation
Your Answer self-regulation
Question The channels through which corporate governance may bear on performance are
activated through several structural and institutional factors as follows
Correct Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Your Answer legal, political and regulatory environment , financial structure of corporation ,
structure and functioning of co.
Select The Blank
Question The concept of corporate governance has been attracting________in India.
Correct Answer public attention
Your Answer public attention
Select The Blank
Question ________organizations have systems, mechanisms and processes in place.
Correct Answer Learning
Your Answer Learning
Question Name the growing developer and publisher software created by SBU's to handle
product development for each of the segments like child, youth entertainment etc.
Correct Answer Mindscape
Your Answer Mindscape
11PP
Question People with high EQ understand people's which factor ?
Correct Answer Expectations
Your Answer Expectations
Question EQ is born largely in the neurotransmitters if the brains limbic system that governs
Correct Answer drives , impulses , feelings
Your Answer drives , impulses , feelings
Select The Blank
Question Being ________ requires high level of optimism and persistence despite rejection.
Select The Blank
Question Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.
Correct Answer Authority
Your Answer Authority
Question Which is the second factor of the 7S model?
Correct Answer Structure
Your Answer Structure
True/False
Correct Answer True
Your Answer True
Question What did chanakya write ?
Correct Answer Arthashastra
Your Answer Arthashastra
True/False
Question India should borrow management skill from other countries but one should never
borrow the use of the mechanical arts and applied sciences -
Your Answer False
True/False
Question Gita has nothing to do with leadership in management
Your Answer False
True/False
Question Posture' and Observance' are not included under the 'yogic' exercises
Your Answer False
Question What is lacking in Indian business companies management ?
Correct Answer Professionalism
Your Answer Professionalism
12PP
Question The main strategies adopted by business families for growth are
Correct Answer Raising their capital , Appoint professional manager , Technology upgradation
Your Answer Raising their capital , Appoint professional manager , Technology upgradation
True/False
Question Business families have started spending more on research and development.
Correct Answer True
Your Answer True
Select The Blank
Question Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer Capital
Your Answer Capital
Question Planning is based on future conditions which are dynamic, hence it is said to be
Your Answer Flexible
Question What is indispensable to accurate internal budgeting and to setting financial and
expansion policies.
Correct Answer Sales forecasting
Your Answer Specific industry forecasts
Question The steps included in the process of MBO are
Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Recycling of objectives
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Question Some of the limitations of business planning are
Correct Answer Time Consuming , Expensive device , Heavy cost of planning
Your Answer Grievances , Expensive device , Heavy cost of planning
Question The term 'span of control' is also referred to as:
Correct Answer Span of management , Span of supervision , Span of authority
Your Answer Span of management , Span of supervision , Span of authority
Question Principles of effective delegation are:
Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer Train the subordinates , Reward delegation , Appropriate reporting system
True/False
Question Span of management is normally related to organization structure.
Correct Answer True
Your Answer False
Select The Blank
Question Control, like other elements of management process has to be ________ and not an
13PP
emergency operation
Correct Answer continuous
Your Answer corrective
Select The Blank
Question In an organisation the reports that are in the form of graphs, tables etc, are called
________
Correct Answer statistical reports
Your Answer statistical reports
Question This is a type of motivational technique training given to the groups of managers
themselves so that they may behave with and motivate their subordinates better.
Correct Answer Sensitivity training
Your Answer Management training
Select The Blank
Question Morale is the term usually applied to armed forces during war time and athletics
teams. It refers to team spirit and ________ of people for a common purpose.
Your Answer initiative
Match The Following
Theory X Both men and boss participate and jointly determine each individual's major areas of
responsibility. People do not have ambitions and they try to shirk responsibility
Theory Y People do not have ambitions and they try to shirk responsibility The average human
beings, under proper conditions, do not shirk responsibility.
MBO technique Autocratic, democratic styles of leadership have their own implications for
employee motivation. Both men and boss participate and jointly determine each individual's major
areas of responsibility.
Leadership Technique The average human beings, under proper conditions, do not shirk
responsibility. Autocratic, democratic styles of leadership have their own implications for
employee motivation.
Question Profession requires definite period of what?
Question Professional managers help organizations in chalking out which type of strategies?
14PP
Question Science as a discipline has the following features
Correct Answer body of organized knowledge , establishes cause and effect relationship
Your Answer body of unorganized knowledge , establishes cause and effect relationship , nonpredictive
Question What hampers organisational communication ?
Correct Answer Barrier
Your Answer Barrier
Question The lack of communication leads to
Correct Answer information gap , disintegration , deviation from performance
Your Answer information gap , disintegration , deviation from performance
Question The activities of the communicator while communicating a message will include,
Correct Answer ideation , encoding , transmission
Your Answer encoding , response
Select The Blank
Question ________ with sympathy can reduce some of the daily frustrations in organised life
and result in better communication.
Correct Answer Listening
Your Answer Listening
Select The Blank
Question Producer services are trade,________communication and financial services.
Correct Answer transport
Your Answer transport
Question Services need support functions to assist its operation, they are
Correct Answer transport, telecom, power
Your Answer transport, telecom, power
Question Govt. services would essentially entail
Correct Answer social goods and public administration
Your Answer social goods and public administration
Question Which of the options mentioned below would be categorized as a Franchisee store?
15PP
Correct Answer Footwear stores
Your Answer Super Markets
Question What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
Correct Answer proximity of markets
Your Answer customer preference to brands
Question An Indian consumer is
Correct Answer one of the most diverse and demanding
Your Answer one of the most diverse and demanding
True/False
Question The unorganized sector is mainly concentrated in metropolitan cities.
Your Answer True
Match The Following
Problems faced by event management industry In addition to the entertainment tax, an event
management company is also required to pay service tax In addition to the entertainment tax, an
event management company is also required to pay service tax
Areas of operations in event management Celebrity management, television events Celebrity
management, television events
Definition of event management Events are the occurrences designed for marketing interests
Events are the occurrences designed for marketing interests
Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas
Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head
Your Answer interactive
Question State Bank of India has collaborated with which foreign insurance company?
Correct Answer Cardiff
Your Answer Cardiff
True/False
Question The financial structure is not one of the five channels of corporate governance.
Your Answer False
Question Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?
Correct Answer Deontological Ethics
Your Answer Demological Ethics
16PP
Select The Blank
Question Unethical acts are a result of________.
Correct Answer Unawareness and insensitivity to issues
Your Answer Unawareness and insensitivity to issues
Select The Blank
Question Loyalty to the________should occupy the place before loyalty to the organization.
Correct Answer country
Your Answer society
Question The products that are grouped under strategic business units share common factors,
like
Correct Answer underlying technology , the market , the skill
Your Answer underlying technology , the market , the skill
Question Multiple Choice Multiple Response
Question Peter Drucker is an expert on :
Correct Answer Japanese art , History of technology , History of American statesman
Your Answer Japanese art , History of technology , History of American statesman
Select The Blank
Question Peter Durcker's classic book is known as 'The ________ of management'.
Correct Answer Practice
Your Answer Practice
True/False
Question Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Samartha Ramdas contributed to the conception of administration and management
Correct Answer True
Your Answer True
True/False
Question Indian companies because of confused status have lacked self-confidence.
Correct Answer True
Your Answer True
Select The Blank
Question One of the fears family owned businesses fear is the successful planning to the get
the right person after the business ________.
Correct Answer Pioneer
Your Answer Pioneer
17PP
Your Answer Network
Question International consultancy is said to be
Correct Answer Glamorous , Challenging , Trendy
Your Answer Glamorous , Challenging , Trendy
True/False
Question You should never measure the process and develop tools that will measure your
progress.
Your Answer False
Select The Blank
Question ________ provide all types of help required to make the business more efficient and
profitable.
Correct Answer Consultants
Your Answer Consultants
Question The defination of decision involves following characteristics
Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves Mental Process
True/False
Question Decision-Making is a process of making a choice of poor alternatives.
Your Answer False
True/False
Question Procedures establish a useful method of doing work and thus it can eliminate friction
between departments.
Correct Answer True
Your Answer True
Select The Blank
Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and
who is to do it.
Correct Answer Planning
Your Answer Planning
Question Functional authority works only when,
Correct Answer Assignment is clarified , The subordinates are allowed to participate ,
Feedback control is established
Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
control is established
Question Features of direction would be
Correct Answer Pervasive function , Communication , Continuous process
Your Answer Pervasive function , Communication
Question Some of the external factors that limit control are
Correct Answer govt. policies , market changes , economic changes
18PP
Your Answer govt. policies , market changes , economic changes
Question David McClelland identified three motives which compare with Maslow's higher
ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3.
Achievement -
Correct Answer Self-actualisation
Your Answer Self-actualisation
Your Answer Security technique , Monetary incentives , Job-based techniques
Question David C Mc Celland identified three motives those are
Correct Answer Affiliation , Power , Achievement
Your Answer Affiliation , Power , Achievement
Match The Following
Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of
food, clothing and shelter
Management Desires Safe, healthy working conditions economic security Lowest cost per unit,
Intelligent initiative
Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others
Social or Affiliation Basic human need of food, clothing and shelter It includes affection
belongings, acceptance, friendship
True/False
Question Board members should have an independent sense of
judgment.
Correct Answer True
Your Answer False
True/False
Your Answer False
Select The Blank
Select The Blank
sector is
True/False
Your Answer True
Match The Following
challenges
and taxation
sector
Corporatization of
services
service sector
advantage in
The service sector
economy
True/False
Correct Answer True
Your Answer True
Select The Blank
challenge actions.
Your Answer ideas
Select The Blank
Select The Blank
into
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer False
Match The Following
sector of event
management
Ltd, Midas Events,
Fountain Head
Ltd, Midas Events,
Fountain Head
management industry
In addition to the
event management
to pay service tax
In addition to the
event management
to pay service tax
event management
television events
television events
Definition of event
management
Events are the
marketing interests
Events are the
marketing interests
Select The Blank
________.
True/False
copies worldwide.
Correct Answer True
Your Answer True
Correct Answer The practice of management , Management, tasks,
responsibility , Frontiers of Management
True/False
Your Answer False
Drucker are :
on Asia
on Asia
True/False
Correct Answer True
Your Answer True
Your Answer related
Select The Blank
Correct Answer 1972
Your Answer 1971
Select The Blank
Select The Blank
motives , verifying and documenting your information , sticking
to the facts
True/False
Correct Answer True
Your Answer True
Correct Answer ensures stability and balance , secures employees co-operation
Your Answer ensures stability and balance , secures employees co-operation
Select The Blank
Select The Blank
major fears like
organizations is
True/False
Question Board members should have an independent sense of judgment.
Correct Answer True
Your Answer False
True/False
Your Answer False
Select The Blank
Select The Blank
sector is
True/False
Your Answer True
Match The Following
challenges
and taxation
sector
Corporatization of
services
service sector
advantage in
The service sector
economy
True/False
Correct Answer True
Your Answer True
Select The Blank
challenge actions.
Your Answer ideas
Select The Blank
Select The Blank
into
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer False
Match The Following
sector of event
management
Ltd, Midas Events,
Fountain Head
Ltd, Midas Events,
Fountain Head
management industry
In addition to the
event management
to pay service tax
In addition to the
entertainment tax, an event
management company is
also required to pay
service tax
event management
television events
television events
Definition of event
management
Events are the
marketing interests
Events are the
marketing interests
Select The Blank
________.
True/False
copies worldwide.
Correct Answer True
Your Answer True
Correct Answer The practice of management , Management, tasks, responsibility
, Frontiers of Management
True/False
Your Answer False
Drucker are :
on Asia
on Asia
True/False
Correct Answer True
Your Answer True
Your Answer related
Select The Blank
Correct Answer 1972
Your Answer 1971
Select The Blank
Select The Blank
motives , verifying and documenting your information , sticking to
the facts
True/False
Correct Answer True
Your Answer True
Correct Answer ensures stability and balance , secures employees co-operation ,
facilitates change in organisation
Your Answer ensures stability and balance , secures employees co-operation ,
facilitates change in organisation
Select The Blank
Select The Blank
Question The family owned businesses like Tata and Birla, also face major
fears like
organizations is
Question Some tips for improving written communication would be
Correct Answer Use simple words and phrases , Use short and familiar words , Avoid
unnecessary words
Your Answer Use short and familiar words , Avoid unnecessary words , Use simple
words and phrases
True/False
Your Answer False
Select The Blank
Question Maharishi Institute of Management has ________ centres in India and
abroad.
Correct Answer 18
Your Answer 20
Question Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell
Question This is one of the good control system where the system should confirm to
the nature and needs of the activity or position sought to be controlled
Correct Answer Suitability
Your Answer Corrective
Match The Following
Decision-making These are the first step leading to the attainment of objectives. This is a
choice whereby a person form a conclusion about a situation
Forecasting These are the goals established towards which the organisation activities are
directed These are tomorrow's expectation, based on yesterday's achievements and today's
plans.
Planning These are specific required action or non-actions, allowing no discretion These
are the first step leading to the attainment of objectives.
Objectives These are tomorrow's expectation, based on yesterday's achievements and today's
plans. These are the goals established towards which the organisation activities are
directed
Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer Anonymous
Your Answer Anonymous
Question Indian companies are neither technically nor financially sound, they are
always under the threat of
Correct Answer Takeovers
Your Answer Restructuring
Question Of which type of knowledge is science a body of?
Correct Answer Organized
Your Answer Specific
Select The Blank
Your Answer Modern
Question The different kinds of relationships for selecting the span of control would be
:
Correct Answer Cross relationship , Direct group , One to one
Your Answer One to one , Cross relationship , Direct group
Select The Blank
Question The process of control is complete only when the organisation take ________
action.
Correct Answer corrective
Match The Following
Management Creative Profession
Professional Manager Dynamic Dynamic
Art Skill Creative
Code of Conduct Profession Science
Predictive Power Science Skill
Question Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?
Question How many rules govern Indian and Foreign insurance companies?
Correct Answer 12
Your Answer 13
True/False
Question According to Theory Y, people lack self-motivation and require to be
externally controlled and closely supervised in order to get the maximum output for them.
Your Answer True
Question Research into the average Indian buying habits have brought about the
following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise
, they want attention to be given to all members of their group
Your Answer they prefer to pay in cash , they like to touch and feel the merchandise ,
they want attention to be given to all members of their group
Select The Blank
Question The names of the experts who have given recent contribution to management
are:
Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker
Your Answer William Ouchi , Elton Mayo , W.Edward Deming
Question Motivating a worker is to create a need and what else on the part of a worker
to better his present performance.
Question Empathy is particularly important today as a component of leadership for the
following
Correct Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
Your Answer rapid pace of globalisation , increasing use of teams , growing need to
retain talent
True/False
Question Correction of deviations is the point at which control can be seen as a part of
the whole system of management and can be related to other managerial functions.
Correct Answer True
Your Answer True
True/False
Question Decision-making is a primary part of the managerial process.
Correct Answer True
Your Answer True
Question What does Maslow propound about the five needs ?
Correct Answer Hierarchy
Your Answer Levels
Question Who said, “Management is a multiple organ that manages a business,
manages a manager and manages workers and work”?
Select The Blank
Question ________is at the core of corporate governance.
Correct Answer trust
Your Answer audit
Question The service sector has grown because of reasons mentioned below
Correct Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , technology no longer gives a competitive edge
to manufacturing activities in the global scenario , as income increases, consumer
demands for services increase faster than those for goods
Your Answer tendency of distributing specialized knowledge and technology capital
for labour in the manufacturing industry , as income increases, consumer demands for
services increase faster than those for goods , a change in customer demand pattern from
traditional to modern, global stds
True/False
Question The financial structure is not one of the five channels of corporate
governance.
Your Answer False
Question The activities of the communicator while communicating a message will
include,
Your Answer ideation , encoding , transmission
True/False
Question The service sector has not corporatised itself.
Your Answer False
Question The service sector has expanded relentlessly in the past decades. Which of
the following events gave it pre-eminence?
Your Answer explosion of information technology
Select The Blank
Question Actuary is one who specializes in the________of insurance.
Correct Answer mathematics
Your Answer science
management
Your Answer Right successor , Stumbling self confidence , Lack of professional
management
Select The Blank
Question High morale is likely to be associated with superior motivation and low
morale with ________, and a lack of drive.
Correct Answer frustration
Your Answer stress
Select The Blank
Question Loyalty to the________should occupy the place before loyalty to the
organization.
Your Answer society
Question The qualities that matter for International teamwork are,
Correct Answer Mutual respect , Sense of time , Team spirit
Your Answer Mutual respect , Sense of time , Team spirit
Select The Blank
Question In an organisation the reports that are in the form of graphs, tables etc, are
called ________
True/False
Correct Answer True
Your Answer True
True/False
Question MBO method has been evolved by Peter Drucker (1955).
Correct Answer True
Your Answer True
Select The Blank
Question Consultants must conduct diagnosis to redefine ________.
Correct Answer Problem
Your Answer Projects
Question The Indian retail sector is behind Taiwan although its retail industry is
estimated to be around $40 billion only, this is because of its
Correct Answer 81% penetration
Your Answer 60% penetration
True/False
Question Event management has to pay only entertainment tax not the service tax.
Your Answer True
True/False
Correct Answer True
Your Answer True
Select The Blank
Your Answer Tamas
Question "The structure of consumer demand in India is like an iceberg". What is the
rationale behind this statement?
Correct Answer we see only parts of ready potential on the surface
Your Answer we see only parts of consumers on the surface
Correct Answer economic changes , political , technological
Your Answer economic changes , political , technological
Question Management is the combination of
Correct Answer arts , science , profession
Your Answer arts , science , profession
Match The Following
Management can be applied everywhere Management is universal Management is universal
Knowledge based decision-making. Instead of intuition Instead of intuition
Professional managers may have only salary-stake Question of accountability of Performance
Question of accountability of Performance
Match The Following
Art Skill Skill
True/False
Correct Answer True
Your Answer True
Question The contribution of the service sector to GDP has been less than proportionate to
Select The Blank
True/False
Question Focus on savings and high bargaining interests of the consumer is an obstacle in
retail development in India.
Correct Answer True
Your Answer True
Select The Blank
Your Answer banking
True/False
Your Answer False
Question Life Insurance Corporation was nationalized by merging how many private insurance
companies?
Correct Answer 245
Your Answer 245
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint
Select The Blank
Question Individuals are encouraged to develop________,to speak out, to challenge actions.
Your Answer ideas
Select The Blank
Your Answer Success
Question What criterion is that which the SBU must meet which is neither too large nor too
small?
Question What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?
True/False
Your Answer False
Select The Blank
True/False
Question Unity of command means that employees should receive orders from one superior
only.
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True
Select The Blank
Your Answer Tamas
Select The Blank
Question It is said that waking and dream world are both illusions, according to vedanta world
as ________.
Your Answer Network
True/False
Correct Answer True
Your Answer True
Select The Blank
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True
Select The Blank
Question Maintaining discipline and ________ those who perform properly, is an element of
direction.
Select The Blank
Question Managerial function of control is the ________ and correction of performance of
various activities.
Question "Control maintains the equilibrium between ends and means, output and efforts' by
according to
Question Some of the popular forecasts are
Correct Answer Specific industry forecast , Demand forecast , Sales
forecast
Your Answer Demand forecast , Sales forecast , Specific industry
forecast
Select The Blank
Question There are ________ forces of competition.
Correct Answer Five
Your Answer Five
Question What is the fundamental tool employed by managers in
directing their subordinates ?
Your Answer Order
Match The Following
Definition of
Management
Management is
management of men,
money, machinery,
materials and
information
Management is
management of men,
money, machinery,
materials and information
Koontz and O'Donell Management is the
creation and
maintenance of internal
environment in an
enterprise
Management is the
creation and
maintenance of internal
environment in an
enterprise
Peter Drucker Management is a multipurpose
organ that
manages a business,
manages workers and
work
Management is a multipurpose
organ that
manages a business,
manages workers and
work
Appley L Management is
management of people
and not the direction of
things
Management is
management of people
and not the direction of
things
Question Whose feelings and difficulties should the manager know
for direction to become effective ?
Correct Answer Subordinates
Your Answer Subordinates
Select The Blank
Question ________means that private and foreign investors can
participate in the Indian Insurance Sector.
Correct Answer Liberalization
Your Answer Liberalization
Question The old control techniques which were used through
years are
Correct Answer Unity of policies , break-even analysis , budgetary
control
Your Answer Unity of policies , break-even analysis , budgetary control
Question How many event management companies are there in
Pune?
Correct Answer 215
Your Answer 215
Question Objectives can be classified as
Correct Answer On the basis of time , On the basis of functions , On the
basis of levels
Your Answer On the basis of time , On the basis of functions , On the
basis of levels
True/False
profession.
Correct Answer True
Your Answer True
True/False
Question Good competitive skills are a potential external
opportunity of learning organizations
Your Answer False
Question Under the kinds of motivation, employees are different
individually yet, they all want the following things from the
job.
True/False
Question Fast food chains are not a corporatised service.
Your Answer False
True/False
Question Management is always defined as dynamic, universal,
ever-changing subject.
Correct Answer True
Your Answer True
Question Planning is mainly concerned with looking ahead in the
future, what is it that provides the necessary raw material
for correct planning ?
Select The Blank
Question ________establishes, cause and effect relationship.
Correct Answer science
Your Answer science
Question Fredrick Winslow Taylor's Mechanism of scientific
management includes,
Correct Answer Scientific task setting , Planning task setting ,
Your Answer Scientific task setting , Planning task setting ,
Question Management is multidisciplinary, it includes knowledge
from
Correct Answer Psychology , Economics , Maths
Your Answer Psychology , Economics , Maths
Question To which practice is the term "corporate governance"
given?
Correct Answer Management
Your Answer Management
Question The important point to be noted under the definition of
learning organizations is
Question According to Dr. Chakraborty's in his model II, he
advocates and gives preference to
Correct Answer Wisdom worker
Your Answer Wisdom worker
True/False
Question Under pre-requisites of planning performance budgeting is
meaningful without control.
Your Answer False
Question Which famous management consultancy first adopted the
7 S model?
Select The Blank
Question Many families were running the business with a law
________ stake of 15% to 20%.
Your Answer Capital
Select The Blank
Question A new sector has emerged in modern times, known as
________ management.
Correct Answer event
Your Answer event
Question According to Urwick, features of good plan is that which is
Correct Answer sample , balanced , flexible
Your Answer sample , balanced , flexible
Select The Blank
Question ________ thinks that all knowledge is not subjective and
he is self-conceit to possess it.
Correct Answer Knowledge worker
Your Answer Knowledge worker
Select The Blank
Question ________ is effective only in big organizations.
Correct Answer Decentralization
Your Answer Decentralization
Select The Blank
Question ________ helps in adjusting to uncertainties in assessing
work situations and the effective delivery of services even
under worst condition.
Correct Answer Malleability
Your Answer Malleability
True/False
Question Financial institutions should maintain a close relationship
to seek a seat on the board.
Your Answer False
Question This is one of the method of checking performance where
many business executives insist on making frequent visits
to their plants so that they can see for themselves for real
state of affairs
Correct Answer Personal observation
Your Answer Personal observation
Question Companies like Godrej, Infosys are arranging which
sessions for their employees
Correct Answer Yoga
Your Answer Yoga
Match The Following
challenges
Management
accounting and taxation
and taxation
Corporatization of
services
service sector
advantage in
advantage in
influenced by this
system
Question Name the tactics used in the intensity of rivalry amongst
existing competitors.
Correct Answer Price competition , Advertising battles , Product
introduction
Your Answer Price competition , Advertising battles , Product
introduction
Question Name one of the disadvantages of strategic business
units
Correct Answer Distortion of information
Your Answer Distortion of information
Select The Blank
Question It is said that waking and dream world are both illusions,
according to vedanta world as ________.
Question RBI's present report on currency and finance divides the
sector into
Your Answer consumer services , Govt. services , producer services
True/False
Your Answer False
Question At which levels of the organization does management
exist?
Correct Answer Top-level
Your Answer Top-level
Select The Blank
Question General Insurance corporation was nationalized
in________.
Correct Answer 1972
Your Answer 1972
Select The Blank
Question Philosophy of scientific management says that science is
not a rule of ________.
Correct Answer Thumb
Your Answer Thumb
Question The components of competitive analysis are :
Correct Answer Future goals , Current strategy , Capabilities
Your Answer Future goals , Current strategy , Capabilities
True/False
Question Human thoughts are classified under Tamas Rajas and
Hettwa
Your Answer False
Question Ethical concepts include:
Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Your Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
True/False
Question Direction initiates at the bottom level in the organisation
and follows to top through the hierarchy.
Your Answer False
True/False
Question Henry Fayol was born in England.
Your Answer False
Score Card
Result for this Assignment
Assignment Date 10/01/2006
Number of Correct Questions 41
Number of Skipped Questions 4
Number of Wrong Questions 6
Total Questions attempted 51
Total Marks obtained 90 Out of 100.
Result Pass
Select The Blank
Question The service sector has expanded because of the virtual
stagnation of the________sector.
Correct Answer agricultural
Your Answer agricultural
Select The Blank
Question ________ is one of the major barriers to entry.
Correct Answer Government policy
Your Answer Government policy
True/False
Question The financial structure is not one of the five channels of
corporate governance.
Your Answer False
True/False
Your Answer False
Question How many event management companies are there in Pune?
Correct Answer 215
Your Answer 215
Question What is proving that it is EQ more than IQ that underpins many
of the best decisions.
Correct Answer Science
Your Answer Science
True/False
Question The contribution of the service sector to the employment
generation has been proportionate.
Your Answer False
Question What is that the consultant must be able to recognise about the
client's future needs ?
Correct Answer Vision
Your Answer Vision
Question Name one of the factors that govern the span of management.
Correct Answer Type of work
Your Answer Type of co-ordination
Select The Blank
Question It is said that, 'Don't follow practices of delegation on ________'.
Correct Answer Paper
Your Answer Paper
Question What are the common challenges faced by the retail business?
Correct Answer Special mindset to develop special strategies , Coping with the
change
Your Answer Special mindset to develop special strategies , Coping with the
change
Your Answer examining your motives , verifying and documenting your
Select The Blank
Your Answer Consequentialism
Select The Blank
Question ________ thinks that all knowledge is not subjective and he is
self-conceit to possess it.
management is
Your Answer Place
Question Few of the management principles given by Henry Fayol are:
Correct Answer Division of work , Discipline , Authority and responsibility
Your Answer Division of work , Discipline , Authority and responsibility
Select The Blank
Question Latest approach signifies organization has a part of ________
system.
Correct Answer Social
Your Answer Social
Select The Blank
Question Being ________ requires high level of optimism and persistence
despite rejection.
True/False
Question Every manager in an organisation gives direction to his
subordinates as a superior and receives direction as
subordinate from his superior.
Correct Answer True
Your Answer True
True/False
Question According to Swami Vivekananda people have intuition or
sacred power to face difficult task.
Correct Answer True
Your Answer True
True/False
Question Robert Owen was a railroad builder in America.
Your Answer False
major fears like
Your Answer Right successor , Stumbling self-confidence , Lack of
Select The Blank
Question Business ethics can be defined as the study of what
is________for the business.
Correct Answer good and right
Your Answer good and right
Select The Blank
Question Services need efficient________, transport roads and power
just as much as industry and agriculture.
Correct Answer telecom
Your Answer telecom
Correct Answer five
Your Answer five
Question The code of conduct for a profession should be
Correct Answer Enforceable
Your Answer Enforceable
Question In which type of income class, does the insurance sector have
to face the challenge of making insurance a buying priority?
Correct Answer lower-middle
Your Answer lower-middle
Question The issues of insider trading can be dealt with by keeping a
principle of
Correct Answer Disclosed or desist
Your Answer Self-regulation
True/False
Your Answer False
Match The Following
Social effectiveness This component allows
you to settle disputes
amicably
This component allows
you to settle disputes
amicably
Alfred Bennet He is the father of
He is the father of
Daniel Goleman He is an American
He is an American
Empathy It is a component of
leadership due to the
rapid pace of globalisation
It is a component of
leadership due to the rapid
pace of globalisation
Question Who said, “Management is management of Men, Money,
Machinery Materials and Information?”
Question To be called an SBU, a business unit must meet specific criteria
such as
Correct Answer having a definable group of competitors , having a mission
similar to other SBUs , preparing its own integrated plans
Your Answer having a definable group of competitors
Correct Answer Japanese art , History of technology , History of American
statesman
Your Answer Japanese art , History of technology , History of American
statesman
Question Name the factors governing the span of management.
Correct Answer Ability of the manager , Ability of the employees , Geographic
location
Your Answer Ability of the employees
Match The Following
Unit of command This means that
employees should receive
orders from one superior
only
This means that
employees should receive
orders from one superior
only
Scalar chain Chain of superiors from
the highest to the lowest
ranks
Chain of superiors from
the highest to the lowest
ranks
Equity Loyalty, devotion on the
part of managers should
be there when dealing
Loyalty, devotion on the
part of managers should
be there when dealing with
with subordinates subordinates
Esprit De Corps In union there is strength' In union there is strength'
Question At which levels of the organization does management exist?
Correct Answer Top-level
Your Answer Top-level
Question EQ is born largely in the neurotransmitters if the brains limbic
system that governs
True/False
Question Indian companies because of confused status have lacked selfconfidence.
Correct Answer True
Your Answer True
True/False
Your Answer False
Question Research into the average Indian buying habits have brought
about the following facts
Correct Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group
Your Answer they prefer to pay in cash , they like to touch and feel the
merchandise , they want attention to be given to all members of
their group
Question Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?
Select The Blank
Question ________ is the ability to sense, understand and effectively
apply emotion.
Correct Answer Emotional Intelligence
Your Answer Emotional Intelligence
Question The different components of EQ would be
Correct Answer Self-awareness , Emotional management , empathy
Your Answer Self-awareness , Emotional management , empathy
Select The Blank
Question Events like trade fairs are handled by government authorities,
for example the biggest concourse under the sun, ________ is
again handled by Allahabad Municipal Corporation.
Correct Answer Kumbhmela
Your Answer Kumbhmela
Question The products that are grouped under strategic business units
share common factors, like
Question In the insurance sector the rules governing the foreign
companies
Correct Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions ,
do not appoint majority directors on the company board
Question Who said, “Management is the creation and maintenance of
internal environment in an enterprise, where individuals working
in groups can perform efficiently and effectively towards the
attainment of gr
PPM
Select The Blank
Question Brands are associated with lifestyles and
people's________.
Correct Answer aspirations
Your Answer aspirations
companies
Correct Answer are 26% of equity participation , affect only
special resolutions , do not appoint majority directors on the
company board
Your Answer are 26% of equity participation , affect only special
resolutions , do not appoint majority directors on the company board
Question Who said, "Management is a multiple organ that manages a
business, manages a manager and manages workers and work"?
Select The Blank
Question Under the types of motivators, non-financial motivators
are encouragement, freedom ________.
Correct Answer recognition
Your Answer recognition
Correct Answer Pervasive function , Communication , Continuous
process
Your Answer Pervasive function , Communication , Continuous
process
Page 1
PPM
Question With globalisation moving ahead companies requires
strategies like joint ventures for example
Correct Answer HDFC - Standard Life
Your Answer Kinetic - Honda
True/False
Question Decision-Making is a process of making a choice of poor
alternatives.
Your Answer False
Management is
Your Answer Legal
True/False
Your Answer False
Match The Following
AMP Sanmar Sanmar
Question Disadvantages of SBUs are
Correct Answer Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition among
divisions
Your Answer Dysfunctional competition among divisions , Overemphasis
on short term performance , Distortion of information
Page 2
PPM
Select The Blank
Question The ________ appeared in the book, In search of
Excellence.
Correct Answer 7 S model
Your Answer 7 S model
True/False
Question Learning organizations must adopt processes that
encourage interaction across boundaries
Correct Answer True
Your Answer True
Select The Blank
Question ________ learning requires skills for sharing
information and knowledge, particularly implicit knowledge,
assumptions and benefits that are traditionally beneath the surface.
Correct Answer Collective
Your Answer Collective
Your Answer Process
Correct Answer Multidisciplinary
Your Answer Interactive
Match The Following
Management requires learning Art requires knowledge Art requires
knowledge
Science is developed Over a period of time Over a period of time
Management as a discipline Has no centralized rule-making authority
Has no centralized rule-making authority
Management is a multipurpose organ That manages a business That
manages a business
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PPM
Management is understood by performance Management is what
management
does Management is what management does
Question Who said, "Management is the creation and maintenance of
internal environment in an enterprise, where individuals working in
groups can perform efficiently and effectively towards the attainment
of gr
Correct Answer Koontz & O `Donell
Your Answer Koontz & O `Donell
Question The activities of the communicator while communicating a
message will include,
Question How many central ideas are associated with
consequentialism?
Correct Answer Two
Your Answer Two
Question Which law states that 'you get what you deserve and not
what you desire'
True/False
Your Answer False
Question The products that are grouped under strategic business
units share common factors, like
Page 4
PPM
Question The potential external opportunities faced by an
organization are
Correct Answer falling trade barriers , additional customer
groups , faster market groups
Your Answer additional customer groups , faster market groups ,
falling trade barriers
True/False
Question A budget as a plan of statement of expected results is
expressed in numerical terms.
Correct Answer True
Your Answer True
Select The Blank
Question A set of actions that you start with and must maintain
is also called as ________.
Question Who said, "Management is management of Men, Money,
Machinery Materials and Information?"
True/False
Question Direction initiates at the bottom level in the
organisation and follows to top through the hierarchy.
Your Answer False
Question A procedure has the following advantages
Correct Answer ensures uniformity of action , increases coordination
, provides good standard for the manage
Your Answer ensures uniformity of action , increases coordination
, provides good standard for the manage
Question What would be the percentage of equity participation
Page 5
PPM
under the rules governing foreign companies?
Correct Answer 0.26
Your Answer 0.26
Question Characteristics of formal organization are :
Correct Answer Arbitrary structure , Predetermined objectives and
policies ,Well defined rules and regulations
Your Answer Arbitrary structure , Predetermined objectives and
policies ,Well defined rules and regulations
Select The Blank
Question Control, like other elements of management process has
to be ________ and not an emergency operation
Your Answer continuous
Select The Blank
Question Different rates are levied by different states for
________ tax.
Your Answer Organized
Correct Answer new players taking over the market , improved
customer service , strong hold of nationalized players
Your Answer new players taking over the market , improved
Question Planning is based on future conditions which are
dynamic, hence it is said to be
Select The Blank
Page 6
PPM
Question Organization as an establishment is considered as the
________ aspect of an enterprise.
Question The model presented by Dr. Chakraborty shows that Indian
thought has a keynote, that is
Correct Answer Balance
Your Answer Brain
Question What is one of the most significant inhibitors in
customer preference while purchasing perishable items in retail?
Your Answer proximity of markets
management is
Your Answer Place
Question Name the flagship companies under the group of "Aditya
Birla"
Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla
Corporation
Your Answer Hindalco , Birla Corporation
True/False
Question "When an insurance policy is sold, a promise is sold".
Correct Answer True
Your Answer True
Question The various tools for corporate governance are
Page 7
PPM
Correct Answer audit , professionalism , proper functioning of
the board
Your Answer audit , professionalism , proper functioning of the
board
Your Answer Creative
----------------------------------------------------------------------
Question Management is said to be the combination of three
factors, arts, science and the third is
Correct Answer profession
Your Answer profession
True/False
Question Important ingredients of the service industry are labour
and knowledge.
Correct Answer True
Your Answer True
Your Answer Process
Page 8
PPM
Question The defination of decision involves following
characteristics
Correct Answer Involves Rationality , Involves Commitment ,
Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves
Mental Process
Question What is the reason that Indian Business houses were not
able to take courageous decisions.
Correct Answer stagger or stumbling self-confidence
Your Answer stagger or stumbling self-confidence
Management is
Your Answer Legal
Question Budgetary control involves budgets such as
Correct Answer sales , production , cash
Your Answer sales , production , cash
of gr
Question Who proposed the first theory called the hierarchy of
needs theory ?
Page 9
PPM
management is
Your Answer Place
Question The family owned businesses like Tata and Birla, also
face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack
of professional management
Question What is the other important ingredient of hi-tech
service industries, besides labour?
Correct Answer knowledge
Your Answer knowledge
Question Application of general management functions to the
insurance sector is
Your Answer co-ordinating , controlling , directing
Question Which type of transmission of orders help in obtaining
linear behaviour ?
Correct Answer one-way
Your Answer one-way
Question One of the key features of services is that they are
Correct Answer intangible
Your Answer tangible
Question The philosophy of Vedanta is compared to which animal in
Page 10
PPM
the dream of the person, who wakes the dreamer and makes you realise
your self discovered reality.
Correct Answer Lion
Your Answer Leopard
Select The Blank
________ tax.
True/False
Question Decentralization would be preferred in large sized
units.
Correct Answer True
Your Answer True
the board
board
True/False
Your Answer False
Match The Following
Knowledge based decision-making. Instead of intuition Instead of
intuition
Professional managers may have only salary-stake Question of
accountability of Performance Question of accountability of
Performance
Management can be applied everywhere Management is universal
Management is universal
Page 11
PPM
Manager does not require any specific qualification Anybody can
become a manager Anybody can become a manager
True/False
Question An organization consists of individuals in which their
formal roles and structural positions bring them closer.
Correct Answer True
Your Answer True
Select The Blank
Question ________ is a flagship company of Aditya Birla Group.
Correct Answer Hindalco Grasim
Your Answer Hindalco Grasim
Select The Blank
Question Direction is a ________ function performed by all the
managers at all levels of the organisation.
Correct Answer managerial
Your Answer managerial
Correct Answer MaxWeber , Vilfredo Pareto , Elton Mayo
Your Answer MaxWeber , Vilfredo Pareto , Elton Mayo
Question Collective learning requires skills for sharing
information and knowledge and these key skills are
Correct Answer Listening , Mentoring , Observing
Your Answer Listening , Observing
Select The Blank
Page 12
PPM
Question The Aditya Birla Group has an insurance tie up
with________of Canada.
Correct Answer Sun Life
Your Answer Sun Life
True/False
Question Peter Drucker various publications have sold about 5 -6
million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Professional management signifies separation of
ownership and management.
Correct Answer True
Your Answer True
Question How many forces of competition are there according to
Michael E. Porter?
Correct Answer Five
Your Answer Five
Select The Blank
Question ________ is practiced like all other managerial
functions at all levels of management
Correct Answer All level exercise
Your Answer All level exercise
Question The different kinds of relationships for selecting the
span of control would be :
Correct Answer One to one , Cross relationship , Direct group
Question What does office management include?
Correct Answer staffing and equipment of the office
Your Answer staffing and maintainence
True/False
Question 'Span of control' is also referred to as span of
Page 13
PPM
management.
Correct Answer True
Your Answer True
Your Answer Fear , Force , Reprimands
True/False
Question It is said that no company is allowed to deal in life
and non-life insurance as a single entity.
Correct Answer True
Your Answer True
----------------------------------------------------------------------
Select The Blank
Question Henry Fayol was trained as a ________ engineer.
Correct Answer Mining
Your Answer Mining
Question The factors measuring the morale of the workers and
ascertain whether it is increasing or diminishing can be listed as
Your Answer Absenteeism , No. of accidents , Grievances
Select The Blank
Page 14
PPM
Question ________ degree of delegation is that in which a
superior states a particular task to his subordinates and tells them
to investigate on that task and report back.
Correct Answer Low
Your Answer Low
True/False
Your Answer True
Select The Blank
Question ________ with sympathy can reduce some of the daily
frustrations in organised life and result in better communication.
from
True/False
Question It is that top leadership fails to teach the MBO
philosophy largely because, very often it is itself not motivated.
Correct Answer True
Your Answer True
Question According to the Consequentialism concept of ethics, an
act which does not maximize value
Correct Answer is not ethically permissible
Your Answer is ethically permissible
Question Every person has different ways and means of performing
Page 15
PPM
art, similarly, every individual has different styles of management
and these are categorized as
Correct Answer Democratic , Autocratic , Beaurocratic
Your Answer Democratic , Autocratic , Beaurocratic
True/False
Question The financial structure is not one of the five channels
of corporate governance.
Your Answer False
Match The Following
knowledge
manages a business
management
True/False
units.
Correct Answer True
Your Answer True
of gr
Page 16
PPM
Question Before calling a consultant what is it that companies
must prepare
Correct Answer Check list
Your Answer Check list
True/False
Question Posture' and Observance' are not included under
the 'yogic' exercises
Your Answer False
Your Answer Multidisciplinary
Select The Blank
Question The concept of corporate governance has been
attracting________in India.
Select The Blank
Question ________ are at a minimum where the morale is high.
Correct Answer Grievances
Your Answer Grievances
Correct Answer Assignment is clarified , The subordinates are
allowed to participate , Feedback control is established
Your Answer Assignment is clarified , The subordinates are
Page 17
PPM
Management is
Your Answer Legal
Select The Blank
Question Producer services are trade,________communication and
financial services.
Question Which of the following is not an area of operation of
event management?
Your Answer banking
True/False
management.
Correct Answer True
Your Answer True
True/False
Question According to Theory Y, people lack self-motivation and
require to be externally controlled and closely supervised in order
to get the maximum output for them.
Your Answer False
Select The Blank
Question Being ________ requires high level of optimism and
persistence despite rejection.
Page 18
PPM
Correct Answer Development of collective as well as individual
learning
Your Answer Development of collective as well as individual
learning
Question Research into the average Indian buying habits have
brought about the following facts
Correct Answer they prefer to pay in cash , they like to touch
and feel the merchandise , they want attention to be given to all
members of their group
Your Answer they prefer to pay in cash , they like to touch and
feel the merchandise
Question Select the guidelines for effective decision making.
Correct Answer Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decision
making
Your Answer Adopt a diagnostic approach to decision making ,
Involve subordinates in decision making process , Evaluate the
results
Page 19
PPM
Question Elements of effective control are
Correct Answer Understandable , Corrective , Flexible
Your Answer Understandable , Corrective , Flexible
management is
Your Answer Place
Question Under the role of management consultant, consultant acts
as a
Your Answer Process
----------------------------------------------------------------------
Correct Answer Demand forecast , Sales forecast , Specific
industry forecast
Your Answer Demand forecast , Sales forecast
Match The Following
Oral Communication Frequently used by supervisors at the shop floor
and by middle level managers Frequently used by supervisors at the
shop floor and by middle level managers
Selective Perception In communication this means that they hear what
they want to hear and ignore other information In communication this
means that they hear what they want to hear and ignore other
information
Page 20
PPM
Semantic Distortion This type of communication is said to be
deliberate or accidental This type of communication is said to be
deliberate or accidental
Secrecy There is a large amount of information which is withheld bec'
it will cause jealousy There is a large amount of information which
is withheld bec' it will cause jealousy
management is
Your Answer Place
Management is
Your Answer Legal
True/False
Question In delegation a superior transfer some duties and
responsibilities to his subordinates.
Your Answer False
companies
company board
Question The tools and techniques used in learning organizations
are
Correct Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
Page 21
PPM
Your Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
True/False
Correct Answer True
Your Answer False
Your Answer better transparency , ambiguity
Question Emotional intelligence is said to be the ability to
sense, understand and effectively apply the power and acumen of
emotions as a source of
Correct Answer information , trust , human energy
Your Answer information , trust , human energy
Your Answer Democratic , Subjective , Beaurocratic
True/False
Your Answer False
Question What is it when you are feeling and being in touch with
subtle feeling about things ?
Correct Answer Self awareness
Your Answer Self awareness
True/False
Question Management has been defined as the creation and
direction of the internal environment in an enterprise
Page 22
PPM
Your Answer False
Your Answer Frank Gilberth
True/False
and knowledge.
Correct Answer True
Your Answer True
Select The Blank
Question Charles Babbage built the first prototype of modern
________.
Select The Blank
Question The four A's of the service section are
acceptability,________, affordability, availability.
Correct Answer awareness
Your Answer accountability
True/False
Question Management is promotional
Your Answer False
Question The issues of insider trading can be dealt with by
keeping a principle of
Your Answer Vision and mission
Page 23
PPM
True/False
Question Management manages a manager and manages machines and
workers
Your Answer True
True/False
profession.
Correct Answer True
Your Answer True
Select The Blank
Your Answer production
must prepare
True/False
Your Answer True
Page 24
PPM
True/False
Question The strategic factor in social integration is the
development and selection of leaders.
Correct Answer True
Your Answer True
True/False
Question Communication in industry is a phase both of
organisation and moral building.
Correct Answer True
Your Answer True
Select The Blank
Question Successful consultants should promote their consultancy
through what ?
Your Answer Network
Select The Blank
Question ________organizations have systems, mechanisms and
processes in place.
Question The characteristics of a good consultant should be
Correct Answer Good communication skill , Team spirit ,
Cosmopolitan outlook
Your Answer Team spirit , Good communication skill
Select The Blank
Question Henry Fayol finds ________ and responsibility to be
related, with the latter arising from the former.
Your Answer Division
Page 25
PPM
Question A vision statement should have which option among the
following components.
Correct Answer Precise and objective
Your Answer Precise and objective
Match The Following
knowledge
manages a business
management
Select The Blank
________ tax.
Question To be called an SBU, a business unit must meet specific
criteria such as
Correct Answer having a definable group of competitors , having a
mission similar to other SBUs , preparing its own integrated plans
Your Answer having a definable group of competitors , having its
own mission and goals , preparing its own integrated plans
Page 26
PPM
of gr
Select The Blank
Question Which ethical factor argues that there is no universal
set of principles by which to judge mortality?
Correct Answer Ethical Relativism
Your Answer Ethical Relativism
Page 27
Question Who said, “Management is management of Men, Money,
Machinery Materials and Information?”
internal environment in an enterprise, where individuals
working in groups can perform efficiently and effectively
towards the attainment of gr
Question Who said, “Management is a multiple organ that manages a
business, manages a manager and manages workers and
work”?
management is
Your Answer Place
Management is
Your Answer Legal
Question Who called for scientific selection of workers and stressed the
need for training?
Correct Answer Henry L. Gantt
Your Answer Henry L. Gantt
True/False
Your Answer True
True/False
Question There are four hard ‘ S’s in the 7 S Model.
Your Answer True
Question Essentials of a good plan are
Correct Answer must be continuous , should be time bound , must motivate
people
Your Answer must be continuous , should be time bound , must motivate
people
Question Factors determining decentralization of authority
Correct Answer uniformity of policy , desire for independence , control
techniques
Your Answer uniformity of policy , desire for independence , control
techniques
True/False
Question If you want it done right, do it yourself, is a fallacy
Correct Answer True
Your Answer False
Question Basic elements of control would be
Correct Answer setting standards of performance , measurement of
performance , comparison of performance with standard of
performance
Your Answer setting standards of performance , measurement of
performance , comparison of performance with standard of
performance
Question Without an efficient what can, direction not be fully effective?
Correct Answer Control
Your Answer Motivation
Question The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programme
evaluation and review technique
Your Answer management audit , Critical path method , Programme
evaluation and review technique
Question Elements of direction are
Correct Answer maintaining discipline , motivation of subordinates , rewarding
good performance
Your Answer maintaining discipline , motivation of subordinates , rewarding
good performance
Question Co-ordination should not be what?
Correct Answer Rigid
Your Answer Restricted
Match The Following
Leadership is a process
of influencing whom?
People People
What type of influences
do hard-boiled autocrats
use?
Negative Negative
The leader who gives
little or no direction is
called?
Laissez-Faire Laissez-Faire
What do you invite when
your people are afraid to
speak out?
Dissent Dissent
Who should Leaders
trust?
Subordinates. Subordinates.
Question Employees will be judged on how they will meet or exceed
which well-defined criteria?
Correct Answer Performance
Your Answer Goals
True/False
Question Information gaps create a communication barrier.
Correct Answer True
Your Answer True
Question The following are the services which are corporatized
Correct Answer banking , insurance , hospitals
Your Answer banking , insurance , hospitals
Question What type of industry is event management in India?
Correct Answer One Off
Your Answer Multiple Off
True/False
Question International artists performance in India is diminishing in
recent times.
Your Answer False
Question The channels through which corporate governance may bear
on performance are
Correct Answer managerial incentives , disciplining , corporate restructuring
Your Answer managerial incentives , disciplining
Match The Following
Ethics is concerned with
what is good
And right for society And right for society
Business ethics can thus
be defined
As the study of what is
good and right for the
business
As the study of what is
good and right for the
business
Ethical relativism argues
that there is no universal
set of principles
by which to judge
morality
by which to judge morality
Virtual acts are done
willfully
And not by chance And not by chance
Determine the type of
wrongdoing involved
And to whom it should be
reported
And to whom it should be
reported
Question What type of ethics emphasize that all mature persons have
adequate capacity to reason?
Correct Answer Deontological ethics
Your Answer Deontological ethics
Question Key ethical principles include the following
Correct Answer fulfilling commitments , caring and compassion , being
accountable for decision
Your Answer fulfilling commitments , caring and compassion , being
accountable for decision
True/False
Question Ethical problems result in dilemmas for business managers.
Correct Answer True
Your Answer True
Question What requires a high level of optimism and persistence
despite rejection?
Correct Answer Self Motivation
Your Answer Self Motivation
True/False
Question EQ was first brought to attention by Benott Simon .
Your Answer False
True/False
Question A wisdom worker is one who focuses on self-control.
Correct Answer True
Your Answer False
Question For survival Indian business families are raising their capital
to which zone?
Correct Answer Comfort
Your Answer Safe
Question The liberalization and globalization has lead to restructuring
of industry through
Correct Answer merger , outsourcing , downsizing
Your Answer merger , outsourcing , division
True/False
Question Morale is a state of mind and emotions affecting the attitude
to work.
Correct Answer True
Your Answer True
Select The Blank
Question ________ is a scientific process of looking ________, which
is based on past performance
Correct Answer forward
Your Answer forward
Select The Blank
Question ________ is a continuous activity in which the ________ are
instructed to carry out the particular assignment.
Correct Answer Training
Your Answer Training
Correct Answer subordinates
Your Answer subordinates
Select The Blank
Question One of the ________ of direction is of ________
communication.
Correct Answer principles
Your Answer principles
Correct Answer effective
Your Answer effective
Select The Blank
Question By putting inter-dependent ________ under one ________
coordination is ensured.
Correct Answer units
Your Answer units
Correct Answer boss
Your Answer Owner
Select The Blank
Question ________ divide work into specialized ________.
Correct Answer Managers
Your Answer Managers
Correct Answer functions
Your Answer functions
Select The Blank
Question Organizational morale is basically a ________ condition of
groups and ________.
Correct Answer mental
Your Answer Emotional
Correct Answer individuals
Your Answer individuals
Select The Blank
Question The level of ________ affect an individual’s ________.
Correct Answer satisfaction
Your Answer satisfaction
Correct Answer morale
Your Answer morale
Select The Blank
Question An important ________ in retailing is the battle of ________
Correct Answer trend
Your Answer trend
Correct Answer Formats
Your Answer Formats
Select The Blank
Question Learning ________ is the organizational ________ that
nurtures learning.
Correct Answer Culture
Your Answer Culture
Correct Answer climate
Your Answer climate
Question The aspects of corporate governance are
Correct Answer attracting public attention , indispensable , trust
Your Answer attracting public attention , indispensable , trust
Question EQ refers to the qualities of people who do what in real life?
Correct Answer Excel
Your Answer Excel
Question Companies seeking to improve have taken a plethora of
initiatives such as:
Correct Answer R & D
Your Answer TQM
True/False
Question Learning organizations must develop collective as well as
individual learning.
Correct Answer True
Your Answer True
1
of group
Question Who said, “Management is a multiple organ that manages
business, manages a manager and manages workers and work”?
True/False
Question Profession needs certificate of practice
Correct Answer True
Your Answer True
True/False
Question Management is the combination of Arts,Science and Profession.
Correct Answer True
Your Answer True
Match The Following
Some of the popular
forecasts are sales
forecasts
And production trends And production trends
Planning is defined as
a long look ahead
And a broad look
around & a searching
look within
And a broad look
around & a searching
look within
Planning makes
companies competitive
And it reduces cost And it reduces cost
Planning depends on
authenticity
And reliability of
information
And reliability of
information
Planning should not be
rigid
It must have an
inbuilt controlling
process
It must have an
inbuilt controlling
process
Question What type of control is most important for effective
delegation?
Correct Answer Feedback
Your Answer Feedback
2
Question Direction helps utilize what?
Correct Answer Capabilities
Your Answer Capabilities
Question Who said, direction in business is similar to strategy in
war?
Correct Answer Seymour
Your Answer Seymour
Correct Answer understandable , corrective , flexible
Your Answer understandable , corrective , flexible
Question Limitations of control would be
Correct Answer external factors , difficulty in setting standards ,
variation and its causes
Your Answer external factors , difficulty in setting standards ,
True/False
Question Direction helps explore the talents of individuals.
Correct Answer True
Your Answer True
Question The best leader is someone who is?
Correct Answer Cool
Your Answer Risky
Question The democratic or participative leadership style the leader
tries to lead mainly through
Correct Answer Persuasion , example
Your Answer Persuasion , example
True/False
Question The 3-needs theory is about motivators in an organization.
Correct Answer True
Your Answer True
Question The different types of barriers to communication are
Correct Answer physical , psychological , semantic barriers
Your Answer physical , psychological , semantic barriers
Question Principles of effective communication would be
Correct Answer clear in use of language , attentive listening , use of
right medium
Your Answer clear in use of language , attentive listening , use of
right medium
3
message will include
True/False
Question An Indian shopper does not see shopping as an end in itself.
Your Answer True
Question What is event management?
Correct Answer Interactive advertising
Your Answer Interactive advertising
Question Life Insurance Corporation was nationalized in 1956 by
merging how many private insurance companies?
Correct Answer 245
Your Answer 245
True/False
Question Planning is the primary management function of insurance
companies
Correct Answer True
Your Answer True
True/False
Question A level playing field is an unlikely factor of success for
insurance sector.
Your Answer False
Correct Answer Five
Your Answer Five
True/False
Question Audit can act as a self regulation enabler
Correct Answer True
Your Answer True
Question Examples of ethics of virtue are as follows
Correct Answer courage , generosity , tolerance
Your Answer courage , generosity , tolerance
True/False
Question Ethical relativism argues that there are universal set of
principles to judge morality.
Your Answer False
4
Question Which if the following criteria should a business meet to be
called an SBU?
Correct Answer All of these
Your Answer All of these
Question Companies must calculate what else about consultancy?
Correct Answer Costs
Your Answer Costs
Question Which of the following act as general motivators?
Your Answer Promotion
True/False
Question Individuals normally desire a degree of independence.
Correct Answer True
Your Answer True
Select The Blank
Question _______ offer a definite ________ to the planning process.
Correct Answer Rules
Your Answer Rules
Correct Answer direction
Your Answer direction
Select The Blank
Question A ________ should always be clear about what is to be
________ to subordinates.
Correct Answer superior
Your Answer superior
Correct Answer delegated
Your Answer delegated
Select The Blank
Question Control is ________ to decision-________.
Correct Answer Basic
Your Answer Basic
Correct Answer making
Your Answer making
Select The Blank
Question Theory Y assumes that people will exercise self-________ and
control towards achieving ________ they are committed to.
Correct Answer objectives
Your Answer objectives
Select The Blank
5
Question ________ services comprise of social and personal services
and ________.
Correct Answer Consumer
Your Answer Consumer
Correct Answer hotels
Your Answer hotels
Select The Blank
Question A favorable factor for retail ________ is reduction of
________ duties.
Correct Answer growth
Your Answer growth
Correct Answer customs
Your Answer Import
Select The Blank
Question ________ is one of the ________ companies in event
management.
Correct Answer Whizzcraft
Your Answer Whizzcraft
Correct Answer Leading
Your Answer Leading
Select The Blank
Question ________ insurance companies holding is restricted to
________.
Correct Answer International
Your Answer International
Correct Answer 26 %
Your Answer 26 %
Select The Blank
Question An objective of corporate governance is ________ of ________
value.
Correct Answer enhancement
Your Answer enhancement
Correct Answer shareholder
Your Answer shareholder
Question People with high EQ understand People's what?
Correct Answer Expectation
Your Answer Expectation
Question Emotional intelligence is said to be the ability to sense,
understand and effectively apply the power and acumen of emotions as a
source of
6
Question EQ is born largely in the neurotransmitters if the brains
limbic system that governs
Correct Answer feelings , impulses , drives
Your Answer feelings , impulses , drives
Match The Following
EQ refers to the
qualities
That mark the people
who excel in real life
That mark the people
Science is proving
that EQ more than IQ
Underpins many of the
best decisions
Underpins many of the
best decisions
Emotional distress
shrinks working memory
And so diminishes the
ability to think
clearly
And so diminishes the
ability to think
clearly
self-motivation
requires a high level
of optimism
And persistence
despite rejection
And persistence
despite rejection
Empathy involves
reading unstated
emotional cues
Being able to sense
what others are
feeling
Being able to sense
what others are
feeling
Question The potential internal strength of an organization could be
Correct Answer adequate financial resources , superior technological
skills , cost advantages
Your Answer adequate financial resources , superior technological
criteria
Correct Answer have definable group of competitors , have its own
mission , prepare its own integrated plans
Your Answer have definable group of competitors , have its own
mission, prepare its own integrated plans
Question What are some of the challenges faced by retail sector?
Correct Answer Looking beyond price , The people factor , The
technological edge
Your Answer Looking beyond price , The people factor , The
technological edge

Question Under the kinds of motivation, employees are different individually yet,
they all want the following things from the job :-
Correct Job security , Congenial associates , Fair wages

Answer
Question Name the type of the supervisor who takes care of the number being
produced today :-
Correct Speed Boss

Answer
Your Answer Speed Boss
Question A vision statement should have which option among the following
components?
Correct Precise and objective

Answer

Correct Anonymous
Answer

Top of Form
aWduPSd0b3AnIG Brow ser Name: M

Question The characteristics of professional managers are :-
Correct Creativity , Focus , Objectivity

Answer
Your Answer Focus , Objectivity , Creativity
Question Which among the following is an event management company?
Correct Planet E
Answer
Your Answer Planet M
components?

Answer
Question Today's business is rife with ambiguity and changes. What is important
for competition?
Correct Self regulation

Answer
Your Answer Self motivation
Question Which law states that 'you get what you deserve and not what you
desire'?
Bottom of Form
Top of Form
ZWZ0JyB2YWxp Brow ser Name: M

Question Communication barriers in the international environment are :-
Correct Poor listening , Loss by transmission , Loss by poor retention

Answer
Your Answer Loss by transmission , Loss by poor retention , Poor listening
Question Which segment of event management has the potential to gross the
largest in India?
Correct Live entertainment

Answer
Your Answer Live entertainment
Question According to Urwick, features of good plan is that which is :-
Correct Sample , Balanced , Flexible

Answer
Your Answer Sample , Balanced , Flexible
Question What is the core of corporate governance?
Correct Trust
Answer
Your Answer Trust
Correct Profession
Bottom of Form
Top of Form
dD0nMzAnIGJnY Brow ser Name: M

Question Ethical concepts include:-
Correct Ethical subjectivism , Consequentialism , Ethics of Virtue

Answer
Your Answer Ethical subjectivism , Consequentialism , Ethics of Virtue
Question Select the essentials of the policy formulation of the following :-
Correct Positive , Definite , Clear

Answer
Your Answer Positive , Definite , Clear
Select The Blank
Question A mental condition of a egoistic man where his demands are never
fulfilled is also referred to as ________.
Correct Restless equilibrium

Answer
Your Answer Restless equilibrium
True/False
Question Abraham Maslow, an eminent US Psychologist, offered a general

theory of motivation called the 'Need Hierarchy Theory'.
Correct True
Answer
Your Answer True
Question Some of the public insurance companies are :-

Bottom of Form
Top of Form
XDx0ZCBhbGlnbj Brow ser Name: M

True/False
Correct True
Answer
Your Answer True
Question Some of the management functions mentioned by Henry Fayol are:-
Correct Planning , Control , Co-ordination

Answer
Your Answer Control , Co-ordination , Planning
True/False
Question Management is management of men, machines, money, motives,

materials
Correct False
Answer
Your Answer True
Question Communication forms the link between every individual and between
one group and the other groups. What are the main facts which flow
through individuals at various levels?
Correct Concepts, opinions

Answer
Your Answer Instructions, motivation
Question Name the three important Generic Competitive Strategies :-

Bottom of Form

Question Under the kinds of motivation, employees are different individually yet,
they all want the following things from the job :-
Correct Job security , Congenial associates , Fair wages

Answer
Question Name the type of the supervisor who takes care of the number being
produced today :-
Correct Speed Boss

Answer
Your Answer Speed Boss
components?

Answer

Correct Anonymous
Answer

Top of Form

True/False
Correct True
Answer
Your Answer True
Question Some of the management functions mentioned by Henry Fayol are:-
Correct Planning , Control , Co-ordination

Answer
Your Answer Control , Co-ordination , Planning
True/False
Question Management is management of men, machines, money, motives,

materials
Correct False
Answer
Your Answer True
Question Communication forms the link between every individual and between
one group and the other groups. What are the main facts which flow
through individuals at various levels?
Correct Concepts, opinions

Answer
Your Answer Instructions, motivation
Question Name the three important Generic Competitive Strategies :-

Bottom of Form
Top of Form
aWduPSd0b3AnIG Brow ser Name: M

Correct Creativity , Focus , Objectivity

Answer
Your Answer Focus , Objectivity , Creativity
Question Which among the following is an event management company?
Correct Planet E
Answer
Your Answer Planet M
components?

Answer
Question Today's business is rife with ambiguity and changes. What is important for
competition?
Correct Self regulation

Answer
Your Answer Self motivation
Question Which law states that 'you get what you deserve and not what you desire'?
Correct Law of destiny

Bottom of Form
Top of Form
cmVjdCBBbnN3Z Brow ser Name: M

Select The Blank
Question Maintaining discipline and ________ those who perform

properly, is an element of direction.
Correct Controlling
Answer
Your Motivating
Answer
Question Name the various characteristics of science :-
Correct Organized knowledge , Cause and effect relationship ,

Answer Predictive power
Your Cause and effect relationship , Predictive power , Organized

Answer knowledge
Select The Blank
Correct Five
Answer
Your Five
Answer
Select The Blank
Question ________ learning requires skills for sharing information and

knowledge, particularly implicit knowledge, assumptions and
benefits that are traditionally beneath the surface.
Correct Collective
Answer
Your Collective
Answer
Bottom of Form

Question Some tips for improving written communication would be
Correct Answer Use simple words and phrases , Use short and familiar words , Avoid
unnecessary words
Your Answer Use short and familiar words , Avoid unnecessary words , Use simple words and
phrases
True/False
Your Answer False
Select The Blank

Question Maharishi Institute of Management has ________ centres in India and abroad.
Correct Answer 18
Your Answer 20

Question Who said, “Management is the creation and maintenance of internal environment in
an enterprise, where individuals working in groups can perform efficiently and effectively
towards the attainment of gr

Question This is one of the good control system where the system should confirm to the nature
and needs of the activity or position sought to be controlled
Your Answer Corrective
Match The Following

Decision-making These are the first step leading to the attainment of objectives. This is a choice
whereby a person form a conclusion about a situation
Forecasting These are the goals established towards which the organisation activities are directed
These are tomorrow's expectation, based on yesterday's achievements and to-day's plans.
Planning These are specific required action or non-actions, allowing no discretion These are the
first step leading to the attainment of objectives.
Objectives These are tomorrow's expectation, based on yesterday's achievements and to-day's
plans. These are the goals established towards which the organisation activities are directed
Question Who said, “Management is management of Men, Money, Machinery Materials and
Information?”

Question Indian companies are neither technically nor financially sound, they are always
under the threat of
Correct Answer Takeovers
Your Answer Restructuring

Your Answer Specific
Select The Blank

Your Answer Modern

Question The different kinds of relationships for selecting the span of control would be :
Correct Answer Cross relationship , Direct group , One to one
Select The Blank

Question The process of control is complete only when the organisation take ________ action.
Correct Answer corrective
Match The Following

Management Creative Profession
Art Skill Creative
Code of Conduct Profession Science
Predictive Power Science Skill

Question Planning is mainly concerned with looking ahead in the future, what is it that
provides the necessary raw material for correct planning ?

Question How many rules govern Indian and Foreign insurance companies?
Correct Answer 12
Your Answer 13
True/False
Question According to Theory Y, people lack self-motivation and require to be externally
controlled and closely supervised in order to get the maximum output for them.
Your Answer True

Question Research into the average Indian buying habits have brought about the following
facts
Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise , they
want attention to be given to all members of their group
Your Answer they prefer to pay in cash , they like to touch and feel the merchandise , they
want attention to be given to all members of their group
Select The Blank


Question The names of the experts who have given recent contribution to management are:
Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker
Your Answer William Ouchi , Elton Mayo , W.Edward Deming

Question Motivating a worker is to create a need and what else on the part of a worker to
better his present performance.

Question Empathy is particularly important today as a component of leadership for the
following
Correct Answer rapid pace of globalisation , increasing use of teams , growing need to retain
talent
Your Answer rapid pace of globalisation , increasing use of teams , growing need to retain
talent
True/False
Question Correction of deviations is the point at which control can be seen as a part of the
whole system of management and can be related to other managerial functions.
Correct Answer True
Your Answer True
True/False
Question Decision-making is a primary part of the managerial process.
Correct Answer True
Your Answer True

Your Answer Levels

Question Who said, “Management is a multiple organ that manages a business, manages a
manager and manages workers and work”?
Select The Blank

Correct Answer trust
Your Answer audit


Question The service sector has grown because of reasons mentioned below
Correct Answer tendency of distributing specialized knowledge and technology capital for
labour in the manufacturing industry , technology no longer gives a competitive edge to
manufacturing activities in the global scenario , as income increases, consumer demands for
services increase faster than those for goods
Your Answer tendency of distributing specialized knowledge and technology capital for
labour in the manufacturing industry , as income increases, consumer demands for services
increase faster than those for goods , a change in customer demand pattern from traditional to
modern, global stds
True/False
Your Answer False
True/False
Your Answer False

Question The service sector has expanded relentlessly in the past decades. Which of the
following events gave it pre-eminence?
Your Answer explosion of information technology
Select The Blank

Question Actuary is one who specializes in the________of insurance.
Correct Answer mathematics
Your Answer science

management

Select The Blank

Question High morale is likely to be associated with superior motivation and low morale with
________, and a lack of drive.
Correct Answer frustration
Your Answer stress
Select The Blank

Your Answer society

Question The qualities that matter for International teamwork are,
Correct Answer Mutual respect , Sense of time , Team spirit
Your Answer Mutual respect , Sense of time , Team spirit
Select The Blank
Question In an organisation the reports that are in the form of graphs, tables etc, are called
________
True/False
Correct Answer True
Your Answer True
True/False
Question MBO method has been evolved by Peter Drucker (1955).
Correct Answer True
Your Answer True
Select The Blank

Question Consultants must conduct diagnosis to redefine ________.
Correct Answer Problem
Your Answer Projects

Question The Indian retail sector is behind Taiwan although its retail industry is estimated to
be around $40 billion only, this is because of its
Correct Answer 81% penetration
Your Answer 60% penetration
True/False
Question Event management has to pay only entertainment tax not the service tax.
Your Answer True
True/False
Correct Answer True
Your Answer True
Select The Blank

Your Answer Tamas

Question "The structure of consumer demand in India is like an iceberg". What is the rationale
behind this statement?
Your Answer we see only parts of consumers on the surface
True/False
Correct True
Answer
Your Answer False
True/False
Correct False
Answer
Your Answer False
Correct Process , Relationship , Corporate citizen

Answer
Select The Blank
Correct Computers
Answer
Select The Blank
Question The ________ principle, which is the inherent process in organization through
which authority, the antecedent co-coordinative principle, permeates the entire
organized structure.
True/False
Correct True
Answer
Your Answer False
True/False
Correct False
Answer
Your Answer False

Answer
Select The Blank
Correct Computers
Answer
Select The Blank



Correct Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic,
Global,Ethical,Moral
Question : The Internal environmental factor that influence management are

answer : Place, Labour,machines,Money

Correct Answer requires definite period of learning , centralized rule making authority , enforceable
code of conduct
Your Answer requires definite period of learning , centralized rule making authority , enforceable code
of conduct
Match The Following

Manager does not require any specific qualification Anybody can become a manager Anybody can
become a manager
Knowledge based decision-making . Instead of intuition Instead of intuition
Professional managers may Question of accountability of Performance Question of

accountability of Performance
have only salary-stake
Art Skill Skill


Correct Answer True
Your Answer True

Question Focus on savings and high bargaining interests of the consumer is an obstacle in
retail development in India.
Correct Answer True
Your Answer True


Your Answer banking

Your Answer False
companies?
Correct Answer 245
Your Answer 245
Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority
directors on the company board
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority

Correct Answer new players taking over the market , improved customer service , strong hold of

Your Answer ideas
Your Answer Success
Question What criterion is that which the SBU must meet which is neither too large nor too
small?
Question What is the authority for the SBU which is delegated to each person heading it, and
can adapt quickly to any environmental change?


Your Answer False


Question Unity of command means that employees should receive orders from one superior
only.
Correct Answer True
Your Answer True

Correct Answer True
Your Answer True


Your Answer Tamas
Question It is said that waking and dream world are both illusions, according to vedanta world
as ________.

Your Answer Network



Correct Answer True
Your Answer True


Correct Answer True
Your Answer True

Correct Answer True
Your Answer True
Question Maintaining discipline and ________ those who perform properly, is an element of
direction.
Question Managerial function of control is the ________ and correction of performance of

various activities.

Question "Control maintains the equilibrium between ends and means, output and efforts' by
according to
Question Management has been defined as the creation and direction of the internal
environment in an enterprise
Your Answer False creation and maintenance
Question Name the various characteristics of science

Correct Answer organized knowledge , cause and effect relationship , predictive power
Your Answer organized knowledge , cause and effect relationship , predictive power

Your Answer False
Question Govt. services comprise________, defence and social goods.

Correct Answer public administration
Your Answer public administration
Question Services are defined as the art and science of managing

Correct Answer the expectations of others , the experiences of people , the demands of the customer
Your Answer the expectations of others , the experiences of people
Question How many billion dollars is our Retailing sector estimated to be?
Correct Answer $ 180 billion
Your Answer $ 180 billion

Your Answer better transparency , ethics , accountability
Question ________is a tool for corporate governance.

Correct Answer communication
Your Answer communication
Question Deontological ethics believe that mature persons have inadequate capacity to reason.
Your Answer False not inadeauate but adequate

Question Advantages of SBU's are

Correct Answer Quick response to environmental changes , Increased focus on products and market ,
Facilitating development of General Managers
Your Answer Quick response to environmental changes , Maintaining a uniform corporate image ,
Increased focus on products and market
Question Being more attuned to the feelings of those you work with is a benefit of ________.
Your Answer Empathy


Question The 7 S Framework first appeared in 'The Art of Japanese management' by Richard
Pascale and Anthony Athos in 1981.
Correct Answer True
Your Answer True
Question ________ says you are the product of your past and you are bound by past activities.
Question Which law states that 'you get what you deserve and not what you desire'
Your Answer Law of karma

Question In the complex new liberalized economy business families face common problems
such as
Your Answer False
Correct Answer Right successor , Stumbling self confidence , Lack of professional management
Question What articulates the long-term goals of an enterprise ?

Correct Answer Vission Statement
Your Answer Vission Statement
Question ________ degree of delegation is that in which a superior states a particular task to
his subordinates and tells them to investigate on that task and report back.
Correct Answer Low
Your Answer Moderate
Question Organization as an establishment is considered as the ________ aspect of an

enterprise.
Question An organization consists of individuals in which their formal roles and structural
positions bring them closer.
Correct Answer True
Your Answer True
Match The Following

Decentralization It is viewed as an extension of delegation It is viewed as an extension of delegation
Organizing t is considered as a process, or any activity It is considered as a process, or any activity
Delegation This means to give, offer, confer and allot a major part to subordinates This means to give,
offer, confer and allot a major part to subordinates
Span of management It is based on the manager of average ability It is based on the manager of average
ability
Match The Following

Organization as an establishment This is regarded as the physical aspect of an enterprise This is

regarded as the physical aspect of an enterprise
Organization as a corporate citizen This is regarded as the social aspect of an organization This is
regarded as the social aspect of an organization
Organization as a relationship This is more related with the formal and informal relationships This is more
related with the formal and informal relationships
Organization as a structure of authority This is created out of responsibility and accountability structure
This is created out of responsibility and accountability structure
Question Who said, the heart of administration is the directing function.

Correct Answer Dimock
Your Answer Dimock
Question Who said, 'Direction is telling people what to do and seeing that they do it to the best
of their ability'.
Correct Answer Dale
Your Answer Dale
Question ________ behaviour is obtained when there is a one-way transmission of orders from
superior to subordinates.
Correct Answer Linear
Your Answer Linear
Question Managers should be effective ________ so that they may influence the activities of
subordinates without dissatisfying them.
Correct Answer leaders
Your Answer leaders
Question The meaning and purpose of control is

Correct Answer knowing exactly what work is to be done , knowing that the work has been done or
being done , knowing immediately of any delays, hold ups
Your Answer knowing exactly what work is to be done , knowing that the work was not favourable ,
knowing immediately of any delays, hold ups

Your Answer Globalisation
Question The larger the organisation, the more easier is the control process with respect to
overall results.
Your Answer False
Question Motivating a worker is to create a need and what else on the part of a worker to better
his present performance.
Question Under the kinds of motivation, employees are different individually yet, they all want
the following things from the job.

Your Answer Fear , Force
Question Valency is the extent to which the outcome of the activity and its success matters to
the individual . (Level of motivation = Valency x Expectancy)
Correct Answer True
Your Answer True

Question Management is purposeful and what?
Correct Answer Goal oriented
Your Answer Goal oriented

Question Management exists at which levels of the organization?
Correct Answer All
Your Answer All
True/False
Question Management is just a list of functions.
Your Answer False
True/False
Question Science has no predictive power
Your Answer False
True/False
Question Professional management signifies separation of ownership and management.
Correct Answer True
Your Answer True

Question Communication barriers in the international environment are
Correct Answer Loss by transmission , Loss by poor retention , Poor listening
Your Answer Loss by transmission , Loss by poor retention , Natured evaluation
Match The Following

Selective Perception In communication this means that they hear what they want to hear and ignore other
information In communication this means that they hear what they want to hear and ignore other
information
Semantic Distortion This type of communication is said to be deliberate or accidental People respond to
information overload by disregarding certain information
Secrecy There is a large amount of information which is withheld bec' it will cause jealousy Listening
demand full attention and discipline
Oral Communication Frequently used by supervisors at the shop floor and by middle level managers This
type of communication is said to be deliberate or accidental
Select The Blank


Correct Answer intangibility
Your Answer intangibility

Question The service sector has expanded relentlessly in the past decades. Which of the following
events gave it pre-eminence?
Your Answer virtual stagnation in agriculture

Question Which of the options best describes the employment capacity of the retailing sector? It is the
Correct Answer second largest employer after agriculture
Your Answer second largest employer after agriculture
Select The Blank


True/False
Your Answer False


Question Audit is an effective tool of corporate governance and can act/enable
Correct Answer self-regulation
Your Answer self-regulation

Question The channels through which corporate governance may bear on performance are activated
through several structural and institutional factors as follows
Correct Answer legal, political and regulatory environment , financial structure of corporation , structure
and functioning of co.
Your Answer legal, political and regulatory environment , financial structure of corporation , structure
and functioning of co.

Select The Blank

Question The concept of corporate governance has been attracting________in India.
Select The Blank


Question Name the growing developer and publisher software created by SBU's to handle product
development for each of the segments like child, youth entertainment etc.
Correct Answer Mindscape
Your Answer Mindscape

Question People with high EQ understand people's which factor ?
Correct Answer Expectations
Your Answer Expectations

Question EQ is born largely in the neurotransmitters if the brains limbic system that governs
Select The Blank

Select The Blank

Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the
former.

Question Which is the second factor of the 7S model?
Correct Answer Structure
Your Answer Structure
True/False
Correct Answer True
Your Answer True

True/False
Question India should borrow management skill from other countries but one should never borrow the
use of the mechanical arts and applied sciences -
Your Answer False
True/False
Your Answer False
True/False
Question Posture' and Observance' are not included under the 'yogic' exercises
Your Answer False

Question What is lacking in Indian business companies management ?

Question The main strategies adopted by business families for growth are
Correct Answer Raising their capital , Appoint professional manager , Technology upgradation
Your Answer Raising their capital , Appoint professional manager , Technology upgradation
True/False
Question Business families have started spending more on research and development.
Correct Answer True
Your Answer True
Select The Blank

Your Answer Capital


Question What is indispensable to accurate internal budgeting and to setting financial and expansion
policies.
Correct Answer Sales forecasting
Your Answer Specific industry forecasts

Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling
of objectives
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of
objectives

Question Some of the limitations of business planning are
Correct Answer Time Consuming , Expensive device , Heavy cost of planning
Your Answer Grievances , Expensive device , Heavy cost of planning

Question The term 'span of control' is also referred to as:
Correct Answer Span of management , Span of supervision , Span of authority
Your Answer Span of management , Span of supervision , Span of authority

Question Principles of effective delegation are:
Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer Train the subordinates , Reward delegation , Appropriate reporting system
True/False
Correct Answer True
Your Answer False
Select The Blank

emergency operation
Select The Blank

Question In an organisation the reports that are in the form of graphs, tables etc, are called ________

Question This is a type of motivational technique training given to the groups of managers themselves
so that they may behave with and motivate their subordinates better.
Correct Answer Sensitivity training
Your Answer Management training
Select The Blank

Question Morale is the term usually applied to armed forces during war time and athletics teams. It
refers to team spirit and ________ of people for a common purpose.
Your Answer initiative
Match The Following

Theory X Both men and boss participate and jointly determine each individual's major areas of
responsibility. People do not have ambitions and they try to shirk responsibility
Theory Y People do not have ambitions and they try to shirk responsibility The average human beings,
under proper conditions, do not shirk responsibility.
MBO technique Autocratic, democratic styles of leadership have their own implications for employee
motivation. Both men and boss participate and jointly determine each individual's major areas of
responsibility.
Leadership Technique The average human beings, under proper conditions, do not shirk responsibility.
Autocratic, democratic styles of leadership have their own implications for employee motivation.





Question Science as a discipline has the following features
Correct Answer body of organized knowledge , establishes cause and effect relationship
Your Answer body of unorganized knowledge , establishes cause and effect relationship , non-
predictive

code of conduct
of conduct

Question What hampers organisational communication ?
Correct Answer Barrier
Your Answer Barrier


Your Answer encoding , response
Select The Blank

Question ________ with sympathy can reduce some of the daily frustrations in organised life and result
in better communication.
Select The Blank

Question Producer services are trade,________communication and financial services.

Question Services need support functions to assist its operation, they are
Correct Answer transport, telecom, power
Your Answer transport, telecom, power


Question Which of the options mentioned below would be categorized as a Franchisee store?
Correct Answer Footwear stores
Your Answer Super Markets

Question What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
Your Answer customer preference to brands

Question An Indian consumer is
Correct Answer one of the most diverse and demanding
Your Answer one of the most diverse and demanding
True/False
Question The unorganized sector is mainly concentrated in metropolitan cities.
Your Answer True
Match The Following

management company is also required to pay service tax In addition to the entertainment tax, an event
management company is also required to pay service tax

Definition of event management Events are the occurrences designed for marketing interests Events are
the occurrences designed for marketing interests
Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas Events,
Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head

Your Answer interactive

Question State Bank of India has collaborated with which foreign insurance company?
Correct Answer Cardiff
Your Answer Cardiff
True/False
Your Answer False

Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to
reason and that ethical rules can be desired from such reasons?
Your Answer Demological Ethics
Select The Blank

Question Unethical acts are a result of________.
Correct Answer Unawareness and insensitivity to issues
Your Answer Unawareness and insensitivity to issues
Select The Blank

Your Answer society

Question The products that are grouped under strategic business units share common factors, like

Question Multiple Choice Multiple Response

Select The Blank

True/False
Question Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True
Select The Blank
Question One of the fears family owned businesses fear is the successful planning to the get the right
person after the business ________.
Correct Answer Pioneer
Your Answer Pioneer

Your Answer Network

True/False
Question You should never measure the process and develop tools that will measure your progress.
Your Answer False
Select The Blank

profitable.

Question The defination of decision involves following characteristics
Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves Mental Process
True/False
Question Decision-Making is a process of making a choice of poor alternatives.
Your Answer False
True/False
Question Procedures establish a useful method of doing work and thus it can eliminate friction between
departments.
Correct Answer True
Your Answer True
Select The Blank

Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to
do it.

Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control
is established
Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is
established

Correct Answer Pervasive function , Communication , Continuous process
Your Answer Pervasive function , Communication


Question David McClelland identified three motives which compare with Maslow's higher ranking
motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement -
Correct Answer Self-actualisation
Your Answer Self-actualisation


Question David C Mc Celland identified three motives those are
Correct Answer Affiliation , Power , Achievement
Your Answer Affiliation , Power , Achievement
Match The Following

Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of food,
clothing and shelter
Management Desires Safe, healthy working conditions economic security Lowest cost per unit, Intelligent
initiative
Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others
Social or Affiliation Basic human need of food, clothing and shelter It includes affection belongings,
acceptance, friendship

True/False
Correct True
Answer
Your Answer False
True/False
Correct False
Answer
Your Answer False

Answer
Select The Blank
Correct Computers
Answer
Select The Blank
Top of Form
0nYmx1ZXRleHQ

Correct Pinnacle , Wizcraft , Midas
Answer
Your Answer Wizcraft , Midas , Pinnacle
Select The Blank

Correct trust
Answer
Your Answer trust

Question What does control maintain between output and effort ?
Correct Equilibrium
Answer
Your Answer Equilibrium
True/False
Question Poverty is an asset of the insurance sector.
Correct False
Answer
Your Answer False
Select The Blank

Question W.Edward Deming introduced quality control in ________.
Correct Japan
Answer
Your Answer Japan

Question One of the internal environment factors that influences management
is
Correct Place
Answer
Your Answer Place
Bottom of Form


Question Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of group

Question Who said, “Management is a multiple organ that manages business,
manages a manager and manages workers and work”?
True/False
Question Profession needs certificate of practice
Correct Answer True
Your Answer True
True/False
Question Management is the combination of Arts,Science and Profession.
Correct Answer True
Your Answer True
Match The Following

Some of the popular And production And production

forecasts are sales trends trends
forecasts
Planning is defined And a broad look And a broad look

as a long look ahead around & a searching around & a searching
look within look within
Planning makes And it reduces cost And it reduces cost

companies
competitive
Planning depends on And reliability of And reliability of

authenticity information information
Planning should not It must have an It must have an

be rigid inbuilt controlling inbuilt controlling
process process

Question What type of control is most important for effective delegation?
Correct Answer Feedback
Your Answer Feedback

Question Direction helps utilize what?
Correct Answer Capabilities
Your Answer Capabilities

Question Who said, direction in business is similar to strategy in war?
Correct Answer Seymour
Your Answer Seymour

Correct Answer understandable , corrective , flexible
Your Answer understandable , corrective , flexible

Question Limitations of control would be
Correct Answer external factors , difficulty in setting standards ,
Your Answer external factors , difficulty in setting standards , variation
and its causes
True/False
Question Direction helps explore the talents of individuals.
Correct Answer True
Your Answer True

Question The best leader is someone who is?
Correct Answer Cool
Your Answer Risky

Question The democratic or participative leadership style the leader tries
to lead mainly through
Correct Answer Persuasion , example
Your Answer Persuasion , example
True/False
Question The 3-needs theory is about motivators in an organization.
Correct Answer True
Your Answer True

Question The different types of barriers to communication are
Correct Answer physical , psychological , semantic barriers
Your Answer physical , psychological , semantic barriers
Question Principles of effective communication would be
Correct Answer clear in use of language , attentive listening , use of right
medium
Your Answer clear in use of language , attentive listening , use of right
medium

Question The activities of the communicator while communicating a message
will include
True/False
Question An Indian shopper does not see shopping as an end in itself.
Your Answer True

Question What is event management?
Correct Answer Interactive advertising
Your Answer Interactive advertising

Question Life Insurance Corporation was nationalized in 1956 by merging how
many private insurance companies?
Correct Answer 245
Your Answer 245
True/False
Question Planning is the primary management function of insurance companies
Correct Answer True
Your Answer True
True/False
Question A level playing field is an unlikely factor of success for
insurance sector.
Your Answer False

Question How many channels are there through which corporate governance may
bear on performance?
Correct Answer Five
Your Answer Five
True/False
Question Audit can act as a self regulation enabler
Correct Answer True
Your Answer True

Question Examples of ethics of virtue are as follows
Correct Answer courage , generosity , tolerance
Your Answer courage , generosity , tolerance
True/False
Question Ethical relativism argues that there are universal set of
principles to judge morality.
Your Answer False

Question Which if the following criteria should a business meet to be called
an SBU?
Your Answer All of these

Question Companies must calculate what else about consultancy?
Correct Answer Costs
Your Answer Costs

Question Which of the following act as general motivators?
Your Answer Promotion
True/False
Question Individuals normally desire a degree of independence.
Correct Answer True
Your Answer True
Select The Blank

Question _______ offer a definite ________ to the planning process.
Your Answer Rules
Select The Blank

Question A ________ should always be clear about what is to be ________ to
subordinates.
Select The Blank

Question Control is ________ to decision-________.
Correct Answer Basic
Your Answer Basic
Correct Answer making
Your Answer making
Select The Blank

Question Theory Y assumes that people will exercise self-________ and
control towards achieving ________ they are committed to.
Correct Answer objectives
Your Answer objectives
Select The Blank

Question ________ services comprise of social and personal services and
________.
Correct Answer Consumer
Your Answer Consumer
Correct Answer hotels
Your Answer hotels
Select The Blank

Question A favorable factor for retail ________ is reduction of ________
duties.
Correct Answer growth
Your Answer growth
Correct Answer customs
Your Answer Import
Select The Blank

Question ________ is one of the ________ companies in event management.
Correct Answer Whizzcraft
Your Answer Whizzcraft
Correct Answer Leading
Your Answer Leading
Select The Blank

Question ________ insurance companies holding is restricted to ________.
Correct Answer International
Your Answer International
Correct Answer 26 %
Your Answer 26 %
Select The Blank

Question An objective of corporate governance is ________ of ________ value.
Correct Answer enhancement
Your Answer enhancement
Correct Answer shareholder
Your Answer shareholder

Question People with high EQ understand People's what?
Correct Answer Expectation
Your Answer Expectation

Question Emotional intelligence is said to be the ability to sense,
understand and effectively apply the power and acumen of emotions as a source
of
Question EQ is born largely in the neurotransmitters if the brains limbic
system that governs
Correct Answer feelings , impulses , drives
Your Answer feelings , impulses , drives
Match The Following

EQ refers to the That mark the people That mark the people
qualities who excel in real who excel in real
life life
Science is proving Underpins many of Underpins many of

that EQ more than IQ the best decisions the best decisions
Emotional distress And so diminishes And so diminishes

shrinks working the ability to think the ability to think
memory clearly clearly
self-motivation And persistence And persistence

requires a high despite rejection despite rejection
level of optimism
Empathy involves Being able to sense Being able to sense

reading unstated what others are what others are
emotional cues feeling feeling

Question The potential internal strength of an organization could be
Correct Answer adequate financial resources , superior technological
Your Answer adequate financial resources , superior technological skills ,
cost advantages

Question To be called an SBU, a business unit must meet specific criteria
Correct Answer have definable group of competitors , have its own mission ,
prepare its own integrated plans
Your Answer have definable group of competitors , have its own mission,
prepare its own integrated plans

Correct Answer Looking beyond price , The people factor , The technological
edge
Your Answer Looking beyond price , The people factor , The technological edge




Correct Answer economic changes , political , technological
Your Answer economic changes , political , technological

Question Management is the combination of
Correct Answer arts , science , profession
Your Answer arts , science , profession


code of conduct
of conduct
Match The Following


Manager does not require any specific qualification Anybody can become a manager Anybody can
become a manager
Professional managers may have only salary-stake Question of accountability of Performance Question
of accountability of Performance
Match The Following

Art Skill Skill
True/False
Correct Answer True
Your Answer True

Select The Blank

True/False
Question Focus on savings and high bargaining interests of the consumer is an obstacle in retail
development in India.
Correct Answer True
Your Answer True
Select The Blank


Your Answer banking

True/False
Your Answer False

companies?
Correct Answer 245
Your Answer 245

Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority
Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority


Select The Blank

Your Answer ideas
Select The Blank

Your Answer Success

Question What criterion is that which the SBU must meet which is neither too large nor too small?

Question What is the authority for the SBU which is delegated to each person heading it, and can
adapt quickly to any environmental change?

True/False
Your Answer False
Select The Blank



True/False
Question Unity of command means that employees should receive orders from one superior only.
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True

Select The Blank

Your Answer Tamas
Select The Blank

Question It is said that waking and dream world are both illusions, according to vedanta world as
________.

Your Answer Network



True/False
Correct Answer True
Your Answer True
Select The Blank

True/False
Correct Answer True
Your Answer True
True/False
Correct Answer True
Your Answer True
Select The Blank

Question Maintaining discipline and ________ those who perform properly, is an element of direction.
Select The Blank

Question Managerial function of control is the ________ and correction of performance of various
activities.


Question "Control maintains the equilibrium between ends and means, output and efforts' by according
to

Question Who said, “Management is management of Men, Money, Machinery Materials and
Information?”
Correct Anonymous
Answer
Question Who said, “Management is the creation and maintenance of internal environment
in an enterprise, where individuals working in groups can perform efficiently and
effectively towards the attainment of gr
Correct Koontz & O ‘Donell

Answer
Question Who said, “Management is a multiple organ that manages a business, manages a
manager and manages workers and work”?
Correct Peter Drucker

Answer
Question One of the internal environment factors that influences management is
Correct Place
Answer
Your Answer Place
Question One of the external environment factors that influences Management is
Correct Legal
Select The Blank

Question Brands are associated with lifestyles and
people's________.
Correct Answer aspirations
Your Answer aspirations

companies
company board

Select The Blank

Question Under the types of motivators, non-financial motivators
are encouragement, freedom ________.
Correct Answer recognition
Your Answer recognition


Correct Answer Pervasive function , Communication , Continuous
process
Your Answer Pervasive function , Communication , Continuous
process

Question With globalisation moving ahead companies requires
strategies like joint ventures for example
Correct Answer HDFC - Standard Life
Your Answer Kinetic - Honda
True/False
Question Decision-Making is a process of making a choice of poor
alternatives.
Your Answer False

Management is
Your Answer Legal
True/False
Your Answer False
Match The Following

AMP Sanmar Sanmar

Question Disadvantages of SBUs are
Correct Answer Over-emphasis on short term performance ,
Distortion of information , Dysfunctional competition among
divisions
Your Answer Dysfunctional competition among divisions , Over-
emphasis on short term performance , Distortion of information
Select The Blank

Question The ________ appeared in the book, In search of
Excellence.
True/False
Correct Answer True
Your Answer True
Select The Blank

Question ________ learning requires skills for sharing
information and knowledge, particularly implicit knowledge,
assumptions and benefits that are traditionally beneath the surface.
Correct Answer Collective
Your Answer Collective

Your Answer Process

Your Answer Interactive
Match The Following


knowledge


manages a business
Management is understood by performance Management is what management


of gr

message will include,

Question How many central ideas are associated with
consequentialism?
Correct Answer Two
Your Answer Two

Question Which law states that 'you get what you deserve and not
what you desire'
True/False
Your Answer False


Question The potential external opportunities faced by an
organization are
Correct Answer falling trade barriers , additional customer
groups , faster market groups
Your Answer additional customer groups , faster market groups ,
falling trade barriers
True/False
Question A budget as a plan of statement of expected results is
expressed in numerical terms.
Correct Answer True
Your Answer True
Select The Blank

Question A set of actions that you start with and must maintain
is also called as ________.

True/False
Question Direction initiates at the bottom level in the
organisation and follows to top through the hierarchy.
Your Answer False

Question A procedure has the following advantages
Correct Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manage
Your Answer ensures uniformity of action , increases co-
ordination , provides good standard for the manage

Question What would be the percentage of equity participation
under the rules governing foreign companies?
Correct Answer 0.26
Your Answer 0.26

Question Characteristics of formal organization are :
Correct Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Your Answer Arbitrary structure , Predetermined objectives and
policies , Well defined rules and regulations
Select The Blank

Question Control, like other elements of management process has
to be ________ and not an emergency operation
Select The Blank

________ tax.

Your Answer Organized

Correct Answer new players taking over the market , improved
Your Answer new players taking over the market , improved

Question Planning is based on future conditions which are
dynamic, hence it is said to be
Select The Blank


Question The model presented by Dr. Chakraborty shows that Indian
thought has a keynote, that is
Correct Answer Balance
Your Answer Brain

Question What is one of the most significant inhibitors in
customer preference while purchasing perishable items in retail?
Your Answer proximity of markets


management is
Your Answer Place

Question Name the flagship companies under the group of "Aditya
Birla"
Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla
Corporation
Your Answer Hindalco , Birla Corporation
True/False
Correct Answer True
Your Answer True

the board
board

----------------------------------------------------------------------

Question Management is said to be the combination of three
factors, arts, science and the third is
True/False
and knowledge.
Correct Answer True
Your Answer True


Your Answer Process


Question The defination of decision involves following
characteristics
Correct Answer Involves Rationality , Involves Commitment ,
Involves Mental Process
Your Answer Involves Rationality , Involves Commitment , Involves
Mental Process

Question What is the reason that Indian Business houses were not
able to take courageous decisions.
Correct Answer stagger or stumbling self-confidence
Your Answer stagger or stumbling self-confidence

Management is
Your Answer Legal

Question Budgetary control involves budgets such as
Correct Answer sales , production , cash
Your Answer sales , production , cash

of gr


Question Who proposed the first theory called the hierarchy of
needs theory ?

management is
Your Answer Place

Question The family owned businesses like Tata and Birla, also
face major fears like
Correct Answer Right successor , Stumbling self confidence , Lack
of professional management

Question What is the other important ingredient of hi-tech
service industries, besides labour?
Correct Answer knowledge
Your Answer knowledge

Question Application of general management functions to the
insurance sector is
Your Answer co-ordinating , controlling , directing

Question Which type of transmission of orders help in obtaining
linear behaviour ?
Correct Answer one-way
Your Answer one-way

Question One of the key features of services is that they are
Correct Answer intangible
Your Answer tangible

Question The philosophy of Vedanta is compared to which animal in
the dream of the person, who wakes the dreamer and makes you realise
your self discovered reality.
Correct Answer Lion
Your Answer Leopard
Select The Blank

________ tax.
True/False
units.
Correct Answer True
Your Answer True

the board
board
True/False
Your Answer False
Match The Following

Knowledge based decision-making. Instead of intuition Instead of

intuition
Professional managers may have only salary-stake Question of

accountability of Performance Question of accountability of
Performance
Management can be applied everywhere Management is universal

Manager does not require any specific qualification Anybody can

become a manager Anybody can become a manager
True/False
Question An organization consists of individuals in which their
formal roles and structural positions bring them closer.
Correct Answer True
Your Answer True
Select The Blank

Question ________ is a flagship company of Aditya Birla Group.
Correct Answer Hindalco Grasim
Your Answer Hindalco Grasim
Select The Blank
Question Direction is a ________ function performed by all the
managers at all levels of the organisation.
Correct Answer managerial
Your Answer managerial



Question Collective learning requires skills for sharing
information and knowledge and these key skills are
Correct Answer Listening , Mentoring , Observing
Your Answer Listening , Observing
Select The Blank

True/False
Question Peter Drucker various publications have sold about 5 -6
million copies worldwide.
Correct Answer True
Your Answer True
True/False
Question Professional management signifies separation of
ownership and management.
Correct Answer True
Your Answer True

Question How many forces of competition are there according to
Michael E. Porter?
Correct Answer Five
Your Answer Five
Select The Blank
Question ________ is practiced like all other managerial
functions at all levels of management
Correct Answer All level exercise
Your Answer All level exercise

Question The different kinds of relationships for selecting the
span of control would be :

Question What does office management include?
Correct Answer staffing and equipment of the office
Your Answer staffing and maintainence
True/False
management.
Correct Answer True
Your Answer True

Your Answer Fear , Force , Reprimands
True/False
Question It is said that no company is allowed to deal in life
and non-life insurance as a single entity.
Correct Answer True
Your Answer True
----------------------------------------------------------------------
Select The Blank

Question Henry Fayol was trained as a ________ engineer.
Correct Answer Mining
Your Answer Mining


Question The factors measuring the morale of the workers and
ascertain whether it is increasing or diminishing can be listed as
Your Answer Absenteeism , No. of accidents , Grievances
Select The Blank

Question ________ degree of delegation is that in which a
superior states a particular task to his subordinates and tells them
to investigate on that task and report back.
Correct Answer Low
Your Answer Low
True/False
Your Answer True

Select The Blank

Question ________ with sympathy can reduce some of the daily
frustrations in organised life and result in better communication.

from
True/False
Question It is that top leadership fails to teach the MBO
philosophy largely because, very often it is itself not motivated.
Correct Answer True
Your Answer True

Question According to the Consequentialism concept of ethics, an
act which does not maximize value
Correct Answer is not ethically permissible
Your Answer is ethically permissible

Your Answer Democratic , Autocratic , Beaurocratic
True/False
Question The financial structure is not one of the five channels
of corporate governance.
Your Answer False
Match The Following


knowledge


manages a business

True/False
units.
Correct Answer True
Your Answer True

of gr


must prepare
True/False
Question Posture' and Observance' are not included under
the 'yogic' exercises
Your Answer False

Select The Blank

Question The concept of corporate governance has been
attracting________in India.
Select The Blank

Question ________ are at a minimum where the morale is high.
Correct Answer Grievances
Your Answer Grievances

Correct Answer Assignment is clarified , The subordinates are
Your Answer Assignment is clarified , The subordinates are

Management is
Your Answer Legal
Select The Blank
Question Producer services are trade,________communication and
financial services.


Question Which of the following is not an area of operation of
event management?
Your Answer banking
True/False
management.
Correct Answer True
Your Answer True
True/False
Question According to Theory Y, people lack self-motivation and
require to be externally controlled and closely supervised in order
to get the maximum output for them.
Your Answer False
Select The Blank

Question Being ________ requires high level of optimism and
persistence despite rejection.


Correct Answer Development of collective as well as individual
learning
Your Answer Development of collective as well as individual
learning



Question Research into the average Indian buying habits have
brought about the following facts
Correct Answer they prefer to pay in cash , they like to touch
and feel the merchandise , they want attention to be given to all
members of their group
Your Answer they prefer to pay in cash , they like to touch and
feel the merchandise

Question Select the guidelines for effective decision making.
Correct Answer Involve subordinates in decision making process ,
Evaluate the results , Adopt a diagnostic approach to decision
making
Your Answer Adopt a diagnostic approach to decision making ,
Involve subordinates in decision making process , Evaluate the
results

Correct Answer Understandable , Corrective , Flexible
Your Answer Understandable , Corrective , Flexible

management is
Your Answer Place

Question Under the role of management consultant, consultant acts
as a

Your Answer Process
----------------------------------------------------------------------

Correct Answer Demand forecast , Sales forecast , Specific
industry forecast
Your Answer Demand forecast , Sales forecast
Match The Following

Oral Communication Frequently used by supervisors at the shop floor

and by middle level managers Frequently used by supervisors at the
shop floor and by middle level managers
Selective Perception In communication this means that they hear what

they want to hear and ignore other information In communication this
means that they hear what they want to hear and ignore other
information
Semantic Distortion This type of communication is said to be

deliberate or accidental This type of communication is said to be
deliberate or accidental
Secrecy There is a large amount of information which is withheld bec'

it will cause jealousy There is a large amount of information which
is withheld bec' it will cause jealousy

management is
Your Answer Place

Management is
Your Answer Legal
True/False
Question In delegation a superior transfer some duties and
responsibilities to his subordinates.
Your Answer False

companies
company board

Question The tools and techniques used in learning organizations
are
Correct Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
Your Answer creativity, brainstorming , observing outcomes ,
reframing knowledge
True/False
Correct Answer True
Your Answer False

Your Answer better transparency , ambiguity

Question Emotional intelligence is said to be the ability to
sense, understand and effectively apply the power and acumen of
emotions as a source of

Your Answer Democratic , Subjective , Beaurocratic
True/False
Your Answer False

Question What is it when you are feeling and being in touch with
subtle feeling about things ?
Your Answer Self awareness
True/False
Question Management has been defined as the creation and
direction of the internal environment in an enterprise
Your Answer False

Your Answer Frank Gilberth

True/False
and knowledge.
Correct Answer True
Your Answer True
Select The Blank

Question Charles Babbage built the first prototype of modern
________.
Select The Blank

Question The four A's of the service section are
acceptability,________, affordability, availability.
Correct Answer awareness
Your Answer accountability
True/False
Question Management is promotional
Your Answer False
Question The issues of insider trading can be dealt with by
keeping a principle of
Your Answer Vision and mission

True/False
Question Management manages a manager and manages machines and
workers
Your Answer True
True/False
profession.
Correct Answer True
Your Answer True

Select The Blank

Your Answer production

must prepare
True/False
Your Answer True
True/False
Question The strategic factor in social integration is the
development and selection of leaders.
Correct Answer True
Your Answer True
True/False
Question Communication in industry is a phase both of
organisation and moral building.
Correct Answer True
Your Answer True
Select The Blank


Question Successful consultants should promote their consultancy
through what ?
Your Answer Network
Select The Blank

Question ________organizations have systems, mechanisms and
processes in place.

Question The characteristics of a good consultant should be
Correct Answer Good communication skill , Team spirit ,
Cosmopolitan outlook
Your Answer Team spirit , Good communication skill
Select The Blank

Question Henry Fayol finds ________ and responsibility to be
related, with the latter arising from the former.
Your Answer Division

Question A vision statement should have which option among the
following components.
Correct Answer Precise and objective
Match The Following

knowledge


manages a business

Select The Blank

________ tax.

criteria such as
Correct Answer having a definable group of competitors , having a
mission similar to other SBUs , preparing its own integrated plans
Your Answer having a definable group of competitors , having its
own mission and goals , preparing its own integrated plans

of gr

Select The Blank



Question Which ethical factor argues that there is no universal
set of principles by which to judge mortality?
Correct Answer Ethical Relativism
Your Answer Ethical Relativism
Rajesh Soneji
Score Card
Result for this Assignment
Assignment Date 10/01/2006
Number of Correct Questions 41
Number of Skipped Questions 4
Number of Wrong Questions 6
Total Questions attempted 51
Total Marks obtained 90 Out of 100.
Result Pass
Top of Form
Brow ser Name: M

Select The Blank
Question The service sector has expanded because of the virtual stagnation of
the________sector.
Correct agricultural
Answer
Your Answer agricultural
Select The Blank
Question ________ is one of the major barriers to entry.
Correct Government policy

Answer
Your Answer Government policy
True/False
Question The financial structure is not one of the five channels of corporate
governance.
Correct False
Answer
Your Answer False
True/False
Correct False
Answer
Your Answer False
Question How many event management companies are there in Pune?

Bottom of Form

Correct Specific industry forecast , Demand forecast , Sales
Answer forecast
Your Answer Demand forecast , Sales forecast , Specific industry
forecast
Select The Blank

Correct Five
Answer
Your Answer Five

Question What is the fundamental tool employed by
managers in directing their subordinates ?
Correct Order
Answer
Your Answer Order
Match The Following

Definition of Management is Management is
Management management of men, management of men,
money, machinery, money, machinery,
Question
The following are the elements of control
Correct Answer
authority and knowledge , guidance and direction , constraint and restraint
Your Answer
authority and knowledge , guidance and direction , constraint and restraint , comparison and
correctiveness
Select The Blank

Question
A superior should always establish a ________ control so that his subordinates report to him
periodically.
Correct Answer
Feedback
Your Answer
Feedback

Question
Which type of strategies do professional managers help organizations in chalking out?
Correct Answer
corporate
Your Answer
multi-disciplinary
True/False
Question
Deontological ethics believe that mature persons have inadequate capacity to reason.
Correct Answer
False
Your Answer
True
True/False
Question
Management exists only at the top levels of the organization.
Correct Answer
False
Your Answer
False

Question
Name the leading ad agencies in India that have a separate event section.
Correct Answer
Vigennet , Ogilvy , Mathers
Your Answer
Vigennet , Ogilvy , Mathers

Question
What would be the percentage of equity participation under the rules governing foreign
companies?
Correct Answer
0.26
Your Answer
0.26
Select The Blank

Question
Frederic W.Taylor's middle name is ________.
Correct Answer
Winslow
Your Answer
Winslow
Select The Blank

Question
________ means draw prior conclusions about the probables of production, sales, profits in the
future, on the basis of research.
Correct Answer
Forecasting
Your Answer
Forecasting

Question
Limitation of control are
Correct Answer
external factors , fixing of responsibility , variation and its causes
Your Answer
external factors , internal factors , fixing of responsibility

Question
The various tools employed by the companies to improve and sustain employee morale
Correct Answer
building of responsibility , rotation of jobs , job enrichment
Your Answer
retention of authority , building of responsibility , rotation of jobs , job enrichment

Question
International consultancy is said to be
Correct Answer
Glamorous , Challenging , Trendy
Your Answer
Glamorous , Trendy , Reliant
Select The Blank

Question
MBO was invented by ________.
Correct Answer
Peter Drucker
Your Answer
Peter Drucker
Match The Following

Question
Correct Answer
Your Answer
Potential external opportunities
Complacency among rival firms
Complacency among rival firms
BPR
Business process reengineering
Business process reengineering
TQM
Total quality management
Total quality management
Potential internal strengths
A distinctive competence
A distinctive competence

Question
Who said, “Management is the creation and maintenance of internal environment in an
enterprise, where individuals working in groups can perform efficiently and effectively towards
the attainment of gr
Correct Answer
Koontz & O ‘Donell
Your Answer

Question
Some of the management functions mentioned by Henry Fayol are :
Correct Answer
Planning , Control , Co-ordination
Your Answer
Planning , Control , Co-ordination
True/False
Question
The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer
False
Your Answer
False

Question
Some managements who are very much intimated by consulting firms, what are they likely to
loose
Correct Answer
Confidence
Your Answer
Confidence
Select The Blank

Question
________ provide all types of help required to make the business more efficient and profitable.
Correct Answer
Consultants
Your Answer
Consultants
True/False
Question
Demand forecast is one of the popular forecasts.
Correct Answer
True
Your Answer
True
True/False
Question
Communication is a composite (a) information given and received (b) a listening effort by some
of them involved.
Correct Answer
False
Your Answer
True

Question
Some tips for improving written communication would be
Correct Answer
Avoid unnecessary words , Use simple words and phrases , Use short and familiar words
Your Answer
True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer
False
Your Answer
False

Question
In which type of income class, does the insurance sector have to face the challenge of making
insurance a buying priority?
Correct Answer
lower-middle
Your Answer
lower-middle

Question
The different kinds of relationships for selecting the span of control would be :
Correct Answer
One to one , Cross relationship , Direct group
Your Answer
One to one , Cross relationship , Direct group

Question
Management is said to be the combination of three factors, arts, science and the third is
Correct Answer
profession
Your Answer
profession

Question
Functional authority works only when,
Correct Answer
Assignment is clarified , The subordinates are allowed to participate , Feedback control is
established
Your Answer
established

Question
The fundamental objective of corporate governance is essentially
Correct Answer
enhancement of long term shareholder value
Your Answer
protecting the interest of other shareholders
True/False
Question
Policy is supposed to be immutable, unchanging and eternal.
Correct Answer
True
Your Answer
True

Question
A procedure has the following advantages
Correct Answer
ensures uniformity of action , increases co-ordination , provides good standard for the manage
Your Answer
True/False
Question
Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer
True
Your Answer
True

Question
Under principle of effective communication what should be fully understood by all concerned.
Correct Answer
tasks , policies , responsibilities
Your Answer
tasks , policies , responsibilities

Question
One of the popular forecast is
Correct Answer
Demand
Your Answer
Demand
Match The Following

Question
Correct Answer
Your Answer
Kautilya
Conception of administration and management
Political, Social and Economic Management of state
Swami Vivekananda
Political, Social and Economic Management of state
Divine power to face challenges
Samartha Ramdas
Setting goals and accomplishing it.
Conception of administration and management
King Akbar
Creator of social progress and prosperity
Setting goals and accomplishing it.
Select The Blank

Question
Costliness of the ________ is the overriding factor determining the extent of decentralization.
Correct Answer
Decision
Your Answer
Staffing

Question
What is essential for the management to get things done in the organization?
Correct Answer
Delegation
Your Answer
Delegation
True/False
Question
Indian companies because of confused status have lacked self-confidence.
Correct Answer
True
Your Answer
True
Select The Blank

Question
Charles Babbage built the first prototype of modern ________.
Correct Answer
Computers
Your Answer
Computers
Select The Blank

Question
Consultants must conduct diagnosis to redefine ________.
Correct Answer
Problem
Your Answer
Problem
True/False
Question
Lower level managers need EQ most.
Correct Answer
False
Your Answer
True

Question
Companies seeking to improve have taken a plethora of initiatives such as
Correct Answer
TQM
Your Answer
TQM

Question
Some of the limitations of business planning are
Correct Answer
Time Consuming , Expensive device , Heavy cost of planning
Your Answer
Time Consuming , Expensive device , Heavy cost of planning
Select The Blank

Question
Events are occurrences designed for ________ interests.
Correct Answer
marketing
Your Answer
marketing
Select The Blank

Question
Positive motivation makes people willing to do their work in the best way they can and improve
their ________.
Correct Answer
performance
Your Answer
productivity
Question
To which practice is the term "corporate governance" given?
Correct Answer
Management
Your Answer
Management
Select The Blank

Question
Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer
recognition
Your Answer
recognition
Posted by MindGrill at 6:00 AM 0 comments Links to this post
Labels: Principles and Practices of Management (Set II)
Thursday, June 5, 2008
Principles and Practices of Management - 5
True/False
Question
Good motivation lead to low morale. High morale is the manifestation of a weak or defective
motivating process.
Correct Answer
False
Your Answer
False
True/False
Question
Correct Answer
False
Your Answer
False
Select The Blank

Question
The ________ principle, which is the inherent process in organization through which authority,
the antecedent co-coordinative principle, permeates the entire organized structure.
Correct Answer
Scalar
Your Answer
Scalar

Question
Learning organizations must cope with challenge and :-
Correct Answer
Uncertainty
Your Answer
Uncertainty

Question
How many event management companies are there in Pune?
Correct Answer
215
Your Answer
215

Question
One of the internal environment factors that influences management is
Correct Answer
Place
Your Answer
Place

Question
Human thoughts are classified as :-
Correct Answer
Inactive , Active , Transactive
Your Answer
Inactive , Active , Transactive

Question
Which of the options mentioned below would be categorized as a Franchisee store?
Correct Answer
Footwear stores
Your Answer
Footwear stores

Question
The process of forecasting is based on :-
Correct Answer
Future trends , Current analysis , Past performance
Your Answer
Future trends , Current analysis , Production trends forecasts

Question
The characteristics of knowledge worker would be :-
Correct Answer
Egoistic , Right conscious
Your Answer
Humble , Duty conscious , Right conscious

Question
Any morale improvement programme of management must embrace the following rules :-
Correct Answer
Encourage initiative , Respect individual , Be fair and just
Your Answer
Respect individual , Be fair and just , Encourage initiative

Question
One of the external environment factors that influences Management is
Correct Answer
Legal
Your Answer
Legal

Question
Management is
Correct Answer
Creative
Your Answer
Creative

Question
Name the specialization where the economists consider necessary for efficiency in the use of
labour :-
Correct Answer
Division of work
Your Answer
Division of work
True/False
Question
Decreased productivity is a cost of low IQ.
Correct Answer
False
Your Answer
False

Question
Management is the combination of Arts, Science and
Correct Answer
Profession
Your Answer
Profession

Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary

Question
Name the department which plays a major role in developing a learning organization :-
Correct Answer
MIS
Your Answer
HRM
Select The Blank

Question
Objectives' is a wider term and ________ is part and parcel of it.
Correct Answer
Mission
Your Answer
Vision
True/False
Question
The non-executive directors on the board of the company should be 50%.
Correct Answer
True
Your Answer
False

Question
Name the flagship companies under the Business family "Munjals" :-
Correct Answer
Hero Honda , Hero Cycles
Your Answer
Match The Following

Question
Correct Answer
Your Answer
Knowledge based decision-making.
Instead of intuition
Professional managers may have only salary-stake
Management can be applied everywhere
Management is dynamic
Changes as per time
Changes as per time
Manager does not require any specific qualification
Anybody can become a manager

Question
Who said, “Management is a multiple organ that manages a business, manages a manager and
manages workers and work”?
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Question
Who is the 'founder of Human Relation'?
Correct Answer
Elton Mayo
Your Answer
Elton Mayo

Question
What should be included in the new governance charter?
Correct Answer
Qualified and independent audit committee
Your Answer
Rewards for corporate governance
Select The Blank
Question
Managers should be effective ________ so that they may influence the activities of subordinates
without dissatisfying them.
Correct Answer
Leaders
Your Answer
Leaders
True/False
Question
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer
False
Your Answer
False
Select The Blank

Question
Management is a creative and ________ process.
Correct Answer
Continuous
Your Answer
Continuous
Select The Blank

Question
Charles Babbage built the first prototype of modern ________.
Correct Answer
Computers
Your Answer
Computers

Question
The term 'span of control' is also referred to as:-
Correct Answer
Span of management , Span of supervision , Span of authority
Your Answer
Span of management , Span of supervision , Span of authority
Select The Blank

Question
________ is practiced like all other managerial functions at all levels of management.
Correct Answer
All level exercise
Your Answer
All level decision making
Question
Every person has different ways and means of performing art, similarly, every individual has
different styles of management and these are categorized as :-
Correct Answer
Democratic , Autocratic , Beaurocratic
Your Answer
Democratic , Autocratic , Beaurocratic

Question
Who is the father of Intelligence Quotient ?
Correct Answer
Alfred Bennet
Your Answer
Alfred Bennet
Match The Following

Question
Correct Answer
Your Answer
Management requires learning
Art requires knowledge
Science is developed
Over a period of time
Management is what management does
Management as a discipline
That manages a business
Management is a multipurpose organ
Management is understood by performance
True/False
Question
Parting with authority means parting with friendship.
Correct Answer
False
Your Answer
False
True/False
Question
Indian companies because of confused status have lacked self-confidence.
Correct Answer
True
Your Answer
True

Question
Research indicates that the limbic system learns best through :-
Correct Answer
Motivation , Extended practice , Feedback
Your Answer
Motivation , Feedback , Response

Question
According to Abraham Maslow, human needs can be classified into how many types?
Correct Answer
Five
Your Answer
Five

Question
Which of the options best describes the employment capacity of the retailing sector? It is the :-
Correct Answer
Second largest employer after agriculture
Your Answer
Largest employer of people in the country

Question
In which type of income class, does the insurance sector have to face the challenge of making
insurance a buying priority?
Correct Answer
Lower-middle
Your Answer
Lower-middle
Select The Blank

Question
________ organizations have systems, mechanisms and processes in place.
Correct Answer
Learning
Your Answer
Modern

Question
Correct Answer
Your Answer
Select The Blank

Question
The Indian consumer was shying away from larger formal stores and supermarket chains because
of low/lack of ________.
Correct Answer
Per capita income
Your Answer
Per capita income
True/False
Question
Fear among managers is not a barrier to delegation of authority.
Correct Answer
False
Your Answer
False
True/False
Question
Focus on savings and high bargaining interests of the consumer is an obstacle in retail
Correct Answer
True
Your Answer
True
Select The Blank

Question
Henry Fayol finds ________ and responsibility to be related, with the latter arising from the
former.
Correct Answer
Authority
Your Answer
Authority

Question
The key management processes in the learning organizations would be :-
Correct Answer
Competitor analysis , Performance measurement , Capability planning
Your Answer
Competitor analysis , Performance measurement , Capability planning
Labels: Principles and Practices of Management (Set II)

Question
Who said, “Management is management of Men, Money, Machinery Materials and
Information?”
Correct Answer
Anonymous
Your Answer
Anonymous
True/False
Question
Emotional distress shrinks working memory.
Correct Answer
True
Your Answer
True
Select The Blank

Question
A new sector has emerged in modern times, known as ________ management.
Correct Answer
Event
Your Answer
Event

Question
A direct consequence of retailing has taken place due to the emergence of :-
Correct Answer
Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing
stores
Your Answer
Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing
stores

Question
Where is the attack on business families coming from?
Correct Answer
Transnational
Your Answer
Transnational

Question
What type of skills does management require?
Correct Answer
Conceptual , Human relations , Technical
Your Answer
Conceptual , Human relations , Technical

Question
Management is
Correct Answer
Creative
Your Answer
Creative

Question
Name the books on management written by Peter Drucker :-
Correct Answer
Frontiers of Management , The practice of management , Management, tasks, responsibility
Your Answer
Drucker on Asia , Frontiers of Management , Management, tasks, responsibility
True/False
Question
Actuary is one who specializes in the mathematics of insurance.
Correct Answer
True
Your Answer
False

Question
Correct Answer
Profession
Your Answer
Profession
True/False
Question
"Measuring Intellectual Capital" is one of the examples of performance measurement.
Correct Answer
True
Your Answer
False

Question
Correct Answer
Legal
Your Answer
Legal
Select The Blank

Question
Individuals are encouraged to develop ________, to speak out, to challenge actions.
Correct Answer
Ideas
Your Answer
Goals

Question
What is the set-up of an organization?
Correct Answer
Relationships
Your Answer
Relationships
Select The Blank

Question
Morale is the term usually applied to armed forces during war time and athletics teams. It refers
to team spirit and ________ of people for a common purpose.
Correct Answer
Togetherness
Your Answer
Togetherness
True/False
Question
The essence of control is that it is aimed at results and not necessarily at people as such.
Correct Answer
True
Your Answer
True

Question
Services are defined as the art and science of managing :-
Correct Answer
The expectations of others , The experiences of people , The demands of the customer
Your Answer
The expectations of others , The demands of the customer , People and their resources

Question
Virtuous acts include:-
Correct Answer
Honesty , Integrity , Tolerance
Your Answer
Honesty , Tolerance , Leadership
True/False
Question
International artists' performance in India is diminishing in recent times.
Correct Answer
False
Your Answer
False
True/False
Question
The service sector has not corporatised itself.
Correct Answer
False
Your Answer
False

Question
Which segment of event management has the potential to gross the largest in India?
Correct Answer
Live entertainment
Your Answer
Talent bank

Question
Few of the management principles given by Henry Fayol are:-
Correct Answer
Authority and responsibility , Division of work , Discipline
Your Answer
Division of work , Discipline , Authority and responsibility
Match The Following

Question
Correct Answer
Your Answer
Management requires learning
Science is developed
Management as a discipline
Management is a multipurpose organ
Management is understood by performance

Question
To become a successful consultant, name the skill required :-
Correct Answer
Negotiation
Your Answer
Experience

Question
Advantages of SBU's are :-
Correct Answer
Quick response to environmental changes , Increased focus on products and market , Facilitating
development of General Managers
Your Answer
Quick response to environmental changes , Increased focus on products and market , Facilitating
development of General Managers
Match The Following

Question
Correct Answer
Your Answer
Zurich
Hero group
Hero group
ING Group
Vyasa Bank
Vyasa Bank
STANDARD LIFE
HDFC
HDFC
AMP
Sanmar
Sanmar
True/False
Question
According to Swami Vivekananda people have intuition or sacred power to face difficult task.
Correct Answer
True
Your Answer
True

Question
The family owned businesses like Tata and Birla, also face major fears like :-
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management
Your Answer

Question
In the various versus of Gita, there are many practical messages for which level of people in
management?
Correct Answer
Leaders , Team leaders
Your Answer
Leaders

Question
The potential external threats faced by an organization are :-
Correct Answer
Entry of low cost foreign players , Adverse demographic changes , Slower market growth
Your Answer
Entry of low cost foreign players , Adverse demographic changes , Faster market growth

Question
How many rules govern Indian and Foreign insurance companies?
Correct Answer
12
Your Answer
12
Select The Blank

Question
Management as a discipline is the function of ________.
Correct Answer
Creativity
Your Answer
Creativity

Question
What require a high level of optimism and persistence despite rejection?
Correct Answer
Self-Motivation
Your Answer
Self-Motivation
Select The Blank

Question
Henry Fayol was trained as a ________ engineer.
Correct Answer
Mining
Your Answer
Mining
Select The Blank

Question
________ is the result of human limitation to the span of management.
Correct Answer
Delegation
Your Answer
Organization
Select The Blank

Question
In management process, the most misinterpreted word is ________.
Correct Answer
Organizing
Your Answer
Planning
Select The Blank

Question
To enhance emotional intelligence, ________ must refocus their training to include the limbic
system.
Correct Answer
Organisations
Your Answer
Organisations
True/False
Question
Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer
True
Your Answer
False
True/False
Question
The strategic factor in social integration is the development and selection of leaders.
Correct Answer
True
Your Answer
True

Question
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Question
Correct Answer
Place
Your Answer
Place

Question
Correct Answer
Your Answer
Select The Blank

Question
________ establishes, cause and effect relationship.
Correct Answer
Science
Your Answer
Science
Select The Blank

Question
Business ________ is the calculation of probable events to provide against future.
Correct Answer
Forecasting
Your Answer
Controlling
True/False
Question
The technique of control is associated with planning, as a part of scientific management.
Correct Answer
True
Your Answer
True

Question
The major books on social and political analysis by Peter Drucker are :-
Correct Answer
The future of industrial man , The age of discontinuity , Drucker on Asia
Your Answer
The future of industrial man , The age of discontinuity , Drucker on Asia

Question
Name the various characteristics of science :-
Correct Answer
Organized knowledge , Cause and effect relationship , Predictive power
Your Answer
Organized knowledge , Cause and effect relationship , Predictive power

Question
The external environmental factors that influence management are
Correct Answer
Economic , Political , Technological
Your Answer
Economic , Political , Technological
True/False
Question
Event management has to pay only entertainment tax not the service tax.
Correct Answer
False
Your Answer
False

Question
Name the service which has two prime necessities like co-ordination and infiltration.
Correct Answer
Staff
Your Answer
Staff
Select The Blank

Question
________ decisions relate to the day to day operations of the enterprise generally taken by
middle and lower level management.
Correct Answer
Operative
Your Answer
Organisational

Question
Successful consultants should promote their consultancy through what ?
Correct Answer
Network
Your Answer
Network
True/False
Question
Decision-Making is a process of making a choice of poor alternatives.
Correct Answer
False
Your Answer
False
Select The Blank

Question
MBO was invented by ________.
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Question
Profession requires definite period of what?
Correct Answer
Learning
Your Answer
Practice

Question
Barriers to delegation of authority would be :
Correct Answer
Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among
managers
Your Answer
Lack of trust in subordinates , Prompt decision making , Over-confidence among managers

Question
Organization is apart of which type of system?
Correct Answer
Social
Your Answer
Scientific

Question
David C Mc Celland identified three motives those are
Correct Answer
Affiliation , Power , Achievement
Your Answer
Affiliation , Power , Achievement

Question
International consultancy is said to be
Correct Answer
Glamorous , Challenging , Trendy
Your Answer
Glamorous , Challenging , Reliant
Select The Blank

Question
Failure to give ________ to goal setters is a weakness of MBO.
Correct Answer
guidelines
Your Answer
guidelines
True/False
Question
Management is the combination of Arts,Science and Profession.
Correct Answer
True
Your Answer
True
Select The Blank

Question
Under the types of motivators, non-financial motivators are encouragement, freedom ________.
Correct Answer
recognition
Your Answer
recognition

Question
Who said, the heart of administration is the directing function.
Correct Answer
Dimock
Your Answer
Dimock
True/False
Question
Management is that important process which continues till the objectives set by the administrator
are actually achieved.
Correct Answer
True
Your Answer
False
True/False
Question
Communication is a composite (a) information given and received (b) a listening effort by some
of them involved.
Correct Answer
False
Your Answer
True

Question
A vision statement should have the following components
Correct Answer
ability to inspire people , achievable , precise and objective
Your Answer
Question
One of the key features of services is that they are
Correct Answer
intangible
Your Answer
non-perishable
Select The Blank

Question
The process of control is complete only when the organisation take ________ action.
Correct Answer
corrective
Your Answer
effective

Question
The factors coming under philosophy of scientific management are:
Correct Answer
Co-operation , Maximum output , Harmony
Your Answer
Co-operation , Maximum output , Harmony

Question
Who is the most effective person are alike in one crucial way, they all have a high degree of
emotional intelligence.
Correct Answer
Entrepreneur
Your Answer
Entrepreneur

Question
The activities of the communicator while communicating a message will include,
Correct Answer
ideation , encoding , transmission
Your Answer
encoding , response , transmission

Question
Features of Management are as follows
Correct Answer
goal oriented , universal , continuous process
Your Answer
Question
Professional managers help organizations in chalking out which type of strategies?
Correct Answer
Corporate
Your Answer
Corporate
Select The Blank

Question
________provides a corporate responsibility and it is the application of a proven and systematic
body of knowledge.
Correct Answer
Profession
Your Answer
Management
True/False
Question
Management as a discipline needs certificate of practice.
Correct Answer
False
Your Answer
False

Question
For most hi-tech service industries the major components are
Correct Answer
Infrastructure , Knowledge , labour
Your Answer
Infrastructure , Knowledge , Information technology
Match The Following

Question
Correct Answer
Your Answer
Management
Creative
Dynamic
Professional Manager
Dynamic
Profession
Art
Skill
Science
Code of Conduct
Profession
Creative
Predictive Power
Science
Skill
True/False
Question
Science is a body of organized knowledge
Correct Answer
True
Your Answer
True
Select The Blank

Question
periodically.
Correct Answer
Feedback
Your Answer
Appropriate

Question
It is said that communication is a meaningful
Correct Answer
interaction
Your Answer
interaction

Question
What does the insurance company compensate for if and when the event insured against an
incident occurs?
Correct Answer
Losses
Your Answer
Losses

Question
Management exists at which levels of the organization?
Correct Answer
All
Your Answer
All
True/False
Question
The Indian consumer does not see shopping as an end in itself.
Correct Answer
False
Your Answer
True
True/False
Question
Retailers cannot just take their global retailing formats and try to transpose them onto the India
scenario.
Correct Answer
True
Your Answer
True

Question
One of the factors which learning organizations possess is a climate of openness and the other
factor is
Correct Answer
trust
Your Answer
trust

Question
It is one of the good control system which not only points out the deviations but also pinpoints
them where they are important to its operations is
Correct Answer
Focus on strategic points
Your Answer
Focus on strategic points
True/False
Question
Profession needs certificate of practice
Correct Answer
True
Your Answer
False
True/False
Question
'Span of control' is also referred to as span of management.
Correct Answer
True
Your Answer
True
True/False
Question
Learning from mistakes is often more powerful than learning from success.
Correct Answer
True
Your Answer
True

Question
The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes
the dreamer and makes you realise your self discovered reality.
Correct Answer
Lion
Your Answer
Lion
Select The Blank

Question
The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less than
what', this is called as, ________ to communication.
Correct Answer
Semantic barrier
Your Answer
Semantic barrier
True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer
False
Your Answer
True
Match The Following

Question
Correct Answer
Your Answer
Making sense of situations
organizing information and thoughts
organizing information and thoughts
Creativity
brainstorming, associating ideas
embedding new knowledge into mental models
Inquiry
interviewing, seeking information
interviewing, seeking information
Making choices
deciding courses of actions
deciding courses of actions
Select The Blank

Question
Learning from mistakes is often more powerful than learning from________.
Correct Answer
Success
Your Answer
Success
Labels: Principles and Practices of Management

Question
Correct Answer
Legal
Your Answer
Legal

Question
In addition to Place, Labor and Money which other internal environment Factor influences
Management?
Correct Answer
Machines
Your Answer
Machines

Question
Name the physical aspects of an enterprise.
Correct Answer
Name , Location , Address
Your Answer
Name , Manpower , Address

Question
What is it that in communication should not be done in vacuum, instead other people should be
consulted.
Correct Answer
planning
Your Answer
planning

Question
Certain important motivational techniques are
Correct Answer
Monetary incentives , Job-based techniques , MBO techniques
Your Answer
Security technique , Monetary incentives , MBO techniques

Question
The concept of SBU includes
Correct Answer
unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a
scientific method of grouping the business
Your Answer
unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a
scientific method of grouping the business
True/False
Question
Decision-making is a primary part of the managerial process.
Correct Answer
True
Your Answer
True

Question
Of which type of knowledge is science a body of?
Correct Answer
Organized
Your Answer
Assimilated

Question
Types of degree of delegations are:
Correct Answer
Low degree , Moderate degree , High degree
Your Answer
True/False
Question
The unorganized sector is mainly concentrated in metropolitan cities.
Correct Answer
False
Your Answer
False
True/False
Question
Learning organizations should imitate a task force.
Correct Answer
True
Your Answer
True

Question
Learning organizations must cope with challenge and
Correct Answer
uncertainty
Your Answer
uncertainty
Select The Blank

Question
LPG stands for liberalization, ________ and globalization.
Correct Answer
Privatization
Your Answer
Privatization
Match The Following

Question
Correct Answer
Your Answer
Empathy
It is a component of leadership due to the rapid pace of globalisation
Social effectiveness
Alfred Bennet
He is the father of intelligence quotient
Daniel Goleman
He is an American Behavioural Scientist

Question
Every company undertakes the process of forecasting by various competent authorities which
can be listed as
Correct Answer
CII , RBI , CMIE
Your Answer
CII , RBI , CMIE

Question
Management is not just a
Correct Answer
Process
Your Answer
Process
Select The Blank

Question
The concept of value and the concept of maximization of value are related to________concept of
Ethics.
Correct Answer
Consequentialism
Your Answer
Consequentialism
Select The Blank

Question
Events are occurrences designed for ________ interests.
Correct Answer
marketing
Your Answer
marketing

Question
Management is purposeful and what?
Correct Answer
Goal oriented
Your Answer
Goal oriented

Question
Correct Answer
Profession
Your Answer
Profession

Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary
Select The Blank

Question
General Insurance corporation was nationalized in________.
Correct Answer
1972
Your Answer
1972
True/False
Question
Planning and control are closely interrelated and they do not determine the accuracy of decision-
making.
Correct Answer
False
Your Answer
False
True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False
Your Answer
False

Question
Name one of the factors that govern the span of management.
Correct Answer
Type of work
Your Answer
Type of work

Question
Retailing categories based on ownership arrangement would be
Correct Answer
Super Markets , Consumer Durables Stores , Departmental Stores
Your Answer

Question
Science is a body of which type of Knowledge?
Correct Answer
Organized
Your Answer
Assimilated
True/False
Question
Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer
True
Your Answer
True
Select The Blank

Question
Latest approach signifies organization has a part of ________ system.
Correct Answer
Social
Your Answer
Social
Select The Blank

Question
Necessity of control in business organisation arises due to number of factors, one of which is
________ of organisations themselves.
Correct Answer
complexity
Your Answer
complexity

Question
Which of the options best describes the employment capacity of the retailing sector? It is the
Correct Answer
second largest employer after agriculture
Your Answer
second largest employer after agriculture
Select The Blank
Question
________organizations have systems, mechanisms and processes in place.
Correct Answer
Learning
Your Answer
Learning
True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False
Your Answer
False
Select The Blank

Question
Under the principles of effective delegation, it is said that never delegate and ________.
Correct Answer
Disappear
Your Answer
Disappear
True/False
Question
In principle the chairman and the CGO have the same role to play.
Correct Answer
False
Your Answer
True
True/False
Question
Valency is the extent to which the outcome of the activity and its success matters to the
individual . (Level of motivation = Valency x Expectancy)
Correct Answer
True
Your Answer
True

Question
Advantages of delegation of authority would be:
Correct Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to
subordinates in terms of recognition
Your Answer

Question
A business unit must meet specific criteria, if it wants to be called an SBU. These are
Correct Answer
Definable group of competitors
Your Answer

Question
What does Maslow propound about the five needs ?
Correct Answer
Hierarchy
Your Answer
Hierarchy

Question
Name the technique which is said to be a ploy or a future course of action.
Correct Answer
Strategy
Your Answer
Strategy
Select The Blank

Question
________ is the ability to sense, understand and effectively apply emotion.
Correct Answer
Emotional Intelligence
Your Answer
Emotional Quotient

Question
Who built the first practical mechanical calculator and predicted the specialization of mental
work?
Correct Answer
Charles Babbage
Your Answer
Charles Babbage
Match The Following

Question
Correct Answer
Your Answer
Management and Leadership studies
Value based management
Swami Budhananda
Maharshi Institute of Management
Eighteen centres in India and Abroad
Eighteen centres in India and Abroad
Amritanandamayi Math's centre
Dr. S.K. Chakraborty
Value based management
Indian Vedanta Philosophy
Swami Budhananda
Dr. S.K. Chakraborty

Question
Some of the public insurance companies are
Correct Answer
LIC , Oriental Insurance , General Insurance
Your Answer
True/False
Question
Focus on savings and high bargaining interests of the consumer is an obstacle in retail
Correct Answer
True
Your Answer
True
Select The Blank

Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations
Your Answer
aspirations

Question
Management is
Correct Answer
Creative
Your Answer
Creative
Labels: Principles and Practices of Management
True/False
Question
Management is always defined as dynamic, universal, ever-changing subject.
Correct Answer
True
Your Answer
True
True/False
Question
A budget as a plan of statement of expected results is expressed in numerical terms.
Correct Answer
True
Your Answer
False

Question
Name the leading event management companies in India
Correct Answer
Midas , Pinnacle , Wizcraft
Your Answer
Midas , Pinnacle , Wizcraft

Question
Information?”
Correct Answer
Anonymous
Your Answer
Anonymous
Question
A procedure has the following advantages
Correct Answer
Your Answer

Question
What is it that can be described as a readiness to co-operate warmly in the task and purposes of a
given group organisation.
Correct Answer
Morale
Your Answer
Co-ordination
Match The Following

Question
Correct Answer
Your Answer
Disclosures
transparent
transparent
Shareholder democracy
myth in India
myth in India
Planning
board of directors
invest time and efforts
Trust
corporate governance
function of board
Select The Blank

Question
The retailing sector in India has been quite________.
Correct Answer
staid and boring
Your Answer
staid and boring

Question
India has been experiencing the unique stranglehold of our_____
Correct Answer
traditional kirana stores
Your Answer
traditional kirana stores

Question
Emotional Quotient increases with age commonly known as
Correct Answer
maturity
Your Answer
maturity
Select The Blank

Question
The service sector has expanded because of the virtual stagnation of the________sector.
Correct Answer
agricultural
Your Answer
agricultural

Question
Span of management depends upon the ability of whom?
Correct Answer
Employees
Your Answer
Enterprise

Question
What would essentially shape the growth and future of any economy?
Correct Answer
Adequate and quality corporate governance
Your Answer
Adequate and quality corporate governance

Question
Correct Answer
Peter Drucker
Your Answer
Peter Drucker
Select The Blank

Question
Correct Answer
Forecasting
Your Answer
Forecasting
Select The Blank

Question
Limitations of business planning is that it has been considered as time consuming and ________
device.
Correct Answer
expensive
Your Answer
risk

Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Your Answer

Question
Correct Answer
Your Answer
Select The Blank

Question
Management as a discipline does not require any________of practice.
Correct Answer
certificate
Your Answer
certificate
Select The Blank

Question
________is at the core of corporate governance.
Correct Answer
trust
Your Answer
trust
True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False
Your Answer
False
True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer
False
Your Answer
False

Question
Correct Answer
Place
Your Answer
Place

Question
Services are defined as the art and science of managing
Correct Answer
the expectations of others , the experiences of people , the demands of the customer
Your Answer
the expectations of others , the experiences of people

Question
Name the three important Generic Competitive Strategies.
Correct Answer
Overall cost leadership , Differential , Focus
Your Answer
Differential , Focus , Strategy
True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True
Your Answer
True

Question
It is said "Controlling can not take place in a vacuum", which means there can be no controlling
without previous
Correct Answer
planning
Your Answer
direction
True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False
Your Answer
False
Select The Blank

Question
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer
managerial
Your Answer
managerial

Question
Principles of effective delegation are:
Correct Answer
Train the subordinates , Reward delegation , Appropriate reporting system
Your Answer
Train the subordinates , Appropriate reporting system
Select The Blank

Question
________, weakness, threats, opportunities are the long form SWOT analysis.
Correct Answer
strength
Your Answer
Strength
Question
To be called an SBU, a business unit must meet specific criteria such as
Correct Answer
having a definable group of competitors , having a mission similar to other SBUs , preparing its
own integrated plans
Your Answer
having a definable group of competitors , having its own mission and goals , preparing its own
integrated plans

Question
Correct Answer
Right successor , Stumbling self confidence , Lack of professional management
Your Answer
Right successor , Stumbling self confidence , Lack of professional management , Simplicity in
restructuring
Match The Following

Question
Correct Answer
Your Answer
Appley L
Management is management of people and not the direction of things
Management is management of people and not the direction of things
Definition of Management
Management is management of men, money, machinery, materials and information
Management is management of men, money, machinery, materials and information
Koontz and O'Donell
Management is the creation and maintenance of internal environment in an enterprise
Management is the creation and maintenance of internal environment in an enterprise
Peter Drucker
Management is a multi-purpose organ that manages a business, manages workers and work
Management is a multi-purpose organ that manages a business, manages workers and work
Select The Blank

Question
________ are at a minimum where the morale is high.
Correct Answer
Grievances
Your Answer
Grievances
True/False
Question
the heart of administration is the directing function.
Correct Answer
True
Your Answer
True

Question
Empathy is particularly important today as a component of leadership for the following
Correct Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent
Your Answer

Question
Name the flagship companies under the group of "Aditya Birla"
Correct Answer
Hindalco , Indo-Gulf Fertilizers , Birla Corporation
Your Answer
Hindalco

Question
Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer
Scientific task setting , Planning task setting , Standardization of tools
Your Answer
Scientific task setting , Planning task setting , Standardization of tools

Question
Future of Insurance sector would be
Correct Answer
new players taking over the market , improved customer service , strong hold of nationalized
players
Your Answer
new players taking over the market , improved customer service , strong hold of nationalized
players

Question
To which practice is the term "corporate governance" given?
Correct Answer
Management
Your Answer
Management

Question
A senior family member and trusted professional manager acts as what to the business families
scions trained abroad and then return to take over the business.
Correct Answer
mentor
Your Answer
mentor
Select The Blank

Question
Govt. services comprise________, defence and social goods.
Correct Answer
public administration
Your Answer
service sector
True/False
Question
Unity of command means that employees should receive orders from one superior only.
Correct Answer
True
Your Answer
True
True/False
Question
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer
False
Your Answer
False
Select The Blank

Question
Management is a creative and________process.
Correct Answer
continuous
Your Answer
continuous
True/False
Question
Every manager in an organisation gives direction to his subordinates as a superior and receives
direction as subordinate from his superior.
Correct Answer
True
Your Answer
True

Question
The products that are grouped under SBU share a common
Correct Answer
underlying technology , market , skill
Your Answer
market , skill

Question
What requires a high level of optimism and persistence despite rejection?
Correct Answer
Self Motivation
Your Answer
Self Motivation
True/False
Question
Strong corporate governance is indispensable to resilient and vibrant capital markets.
Correct Answer
True
Your Answer
True

Question
The service may or may not be tied to which type of good?
Correct Answer
Physical
Your Answer
Intangible
Select The Blank

Question
Organization is like an ________ influenced by ________-building process.
Correct Answer
individual
Your Answer
image
Correct Answer
image
Your Answer
Systemic
Select The Blank

Question
50.The last few years have shown a ________ of film ________ shows.
Correct Answer
opportunities
Your Answer
Recurrence
Correct Answer
celebrity
Your Answer
celebrity

Question
Correct Answer
Transnationals
Your Answer
Transnationals
True/False
Question
Product differentiation is not a barrier to entry.
Correct Answer
False
Your Answer
True

Question
Management is
Correct Answer
Creative
Your Answer
Creative
Select The Blank

Question
There has been an increased ________ on ________.
Correct Answer
reliance
Your Answer
Emphasis
Correct Answer
consultants
Your Answer
reliance

Question
The different A’s of the service sector are
Correct Answer
acceptability , awareness , availability
Your Answer
True/False
Question
Correct Answer
False
Your Answer
False
Select The Blank

Question
In the Needs- satisfaction chain, every ________ is a ________
Correct Answer
step
Your Answer
step
Correct Answer
Motivator
Your Answer
Motivator

Question
Organization is a set-up of what?
Correct Answer
Relationships
Your Answer
Relationships
Match The Following

Question
Correct Answer
Your Answer
Problem Perception
Bounded Rationality
Weaknesses
Benefits
Weaknesses
Bounded Rationality
Takeover
Turnaround
Turnaround
Budgets
Strategies
Rules
Policies
Rules
Strategies

Question
Business families have adapted themselves to the new realities such as
Correct Answer
customer relationship management , reliable after sales service , new product launch
Your Answer
customer relationship management , reliable after sales service , new product launch

Question
Correct Answer
Profession
Your Answer
Profession

Question
The Indian customers has been shying away from large stores and supermarket chains due to
Correct Answer
poverty and low literacy rates , expensive supply chains , low per capita income , low taxes
Your Answer
poverty and low literacy rates , low per capita income
True/False
Question
India never had its own management practice.
Correct Answer
False
Your Answer
False
Question
The need for co-ordination is created when managers do what to specialized activities?
Correct Answer
Divide
Your Answer
Distribute
Select The Blank

Question
Self-motivation requires a ________ level of ________.
Correct Answer
High
Your Answer
High
Correct Answer
optimism
Your Answer
optimism

Question
The bureaucratic type of leadership is normally criticized for
Correct Answer
nepotism , delays
Your Answer
nepotism , autocratic

Question
The various problems faced by event management industries are
Correct Answer
entertainment tax rates , large no. of permissions required , service taxes
Your Answer
entertainment tax rates , large no. of permissions required , service taxes
True/False
Question
Indian business families have focused more on their areas of core competence.
Correct Answer
False
Your Answer
False

Question
Correct Answer
Peter Drucker
Your Answer
Harold Konntz
Select The Blank

Question
Henry P. Towne outlined the Importance of ________ as a ________
Correct Answer
management
Your Answer
management
Correct Answer
science
Your Answer
science

Question
Components of planning would include
Correct Answer
objectives , budgets , procedures
Your Answer
objectives , procedures , people

Question
Correct Answer
Process
Your Answer
Process

Question
According to Sehznick, “ the major task of a leader is not only to make a policy, but to build it
into organization’s what?”
Correct Answer
Corporate Culture
Your Answer
Corporate Culture
True/False
Question
Direction is also done by top and middle level managers.
Correct Answer
True
Your Answer
True

Question
What does the insurance company compensate, when an event insured against occurs?
Correct Answer
Losses
Your Answer
Losses

Question
Who is the Father of Competitive Strategy?
Correct Answer
Michael E. Porter
Your Answer
Peter F. Drucker
True/False
Question
Greater co-ordination is not needed in sequential rather than pooled interdependence.
Correct Answer
False
Your Answer
False
Select The Blank

Question
________ is telling ________ what to do.
Correct Answer
Direction
Your Answer
Direction
Correct Answer
people
Your Answer
Subordinates
Match The Following

Question
Correct Answer
Your Answer
The process of control is complete
only when corrective action is taken.
via information collected.
Control highlights omissions if any.
And makes it possible to take Corrective measures.
And makes it possible to take Corrective measures.
Control is related to the future.
though it lives in the present.
of the nature of corrective action to be taken.
Changes can be anticipated
via information collected.
though it lives in the present.
Control gives the correct picture
of the nature of corrective action to be taken.
only when corrective action is taken.
True/False
Question
Organisational morale is basically the individual mental condition.
Correct Answer
False
Your Answer
False

Question
Correct Answer
Your Answer
Select The Blank

Question
________ is a systematic and knowledge of ________ and living.
Correct Answer
Vedanta
Your Answer
Vedanta
Correct Answer
Life
Your Answer
Life

Question
Who propounded theory X and theory Y?
Correct Answer
McGregor
Your Answer
Henry Fayol

Question
Service sector has expanded relentlessly in the past decade due to related events in the 1990’s
Correct Answer
explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in
agriculture
Your Answer
explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in
agriculture

Question
Correct Answer
Place
Your Answer
Location
Select The Blank

Question
Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct Answer
science
Your Answer
premium
Correct Answer
premium
Your Answer
Compensation
True/False
Question
If you want it done right, do it yourself, is a fallacy
Correct Answer
True
Your Answer
False
Select The Blank

Question
Self-________ matters a lot to ________
Correct Answer
regulation
Your Answer
regulation
Correct Answer
Leaders
Your Answer
Leaders
Question
Some of the major strategies adopted by business families for their survival and growth are
Correct Answer
appointment of professional mangers , joint ventures and tie-ups , technology up gradation
Your Answer
appointment of professional mangers , technology up gradation

Question
Correct Answer
Legal
Your Answer
Skills

Question
For most hi-tech service industries, the two ingredients are:
Correct Answer
Only a and c
Your Answer
Only a and c
Labels: Principles and Practices of Management (Set III)

Question
Which of the following is a necessary by product of good managerial directing ?
Correct Answer
Co-ordination
Your Answer
Monitoring

Question
Functional authority works only when,
Correct Answer
established
Your Answer
established

Question
Unethical acts are results of the following factors:
Correct Answer
unawareness and insensitivity to issues , selfishness , faulty reasoning
Your Answer

Question
Limitation of control are
Correct Answer
Your Answer

Question
Name the service which has two prime necessities like co-ordination and infiltration.
Correct Answer
Staff
Your Answer
Staff

Question
How many forces of competition are there according to Michael E. Porter?
Correct Answer
Five
Your Answer
Five

Question
The internal environment factors that influence management are
Correct Answer
labour , machines , place
Your Answer
Select The Blank

Question
Correct Answer
Forecasting
Your Answer
Forecasting

Question
How many billion dollars is our Retailing sector estimated to be?
Correct Answer
$ 180 billion
Your Answer
$ 180 billion
True/False
Question
Motivation of subordinates to meet the expectations of the manager is a feature of direction.
Correct Answer
False
Your Answer
False

Question
Name the tactics used in the intensity of rivalry amongst existing competitors.
Correct Answer
Price competition , Advertising battles , Product introduction
Your Answer
Substitute products , Price competition , Advertising battles

Question
Which concept of ethics tries to explore the traits which help a person to lead a life that is
satisfying from an ethical point of view?
Correct Answer
Ethics of Virtue
Your Answer
Ethics of Virtue

Question
What is the challenge insurance will face like any other service sector?
Correct Answer
Branding
Your Answer
Branding
True/False
Question
Vision without mission is incomplete and mission without vision is meaningless.
Correct Answer
True
Your Answer
True
Select The Blank

Question
Different rates are levied by different states for ________ tax.
Correct Answer
entertainment
Your Answer
entertainment
True/False
Question
Science is a body of organized knowledge
Correct Answer
True
Your Answer
True

Question
Name the group of related businesses that can be taken for the sake of strategic planning, distinct
from the rest of the businesses
Correct Answer
strategic business units
Your Answer
strategic business units
Select The Blank

Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations
Your Answer
aspirations

Question
Organization is apart of which type of system?
Correct Answer
Social
Your Answer
Social
Select The Blank

Question
Advantage of delegation of authority results in prompt ________.
Correct Answer
Decision-making
Your Answer
Decision-making
Match The Following
Question
Correct Answer
Your Answer
Principle of effective delegation
To believe in feedback, interaction and result orientation.
To believe in feedback, interaction and result orientation.
High degree of delegation
The task is specified to a subordinate and is told to report back with results
The task is specified to a subordinate and is told to report back with results
Functional authority
This is clarifying the assignment, which is delegated to a department.
This is clarifying the assignment, which is delegated to a department.
Need for delegation
Superior needs to concentrate on important and vital issues.
Superior needs to concentrate on important and vital issues.

Question
Advantages of delegation of authority would be:
Correct Answer
Your Answer
Select The Blank

Question
Span of control is also referred to as the span of ________.
Correct Answer
Supervision
Your Answer
Supervision
Select The Blank

Question
One of the merits of ________ is that it recognizes importance of various individual needs and
motivation, and yields a contingency model.
Correct Answer
Vroom's theory
Your Answer
Herzberg's theory

Question
A senior family member and trusted professional manager acts as what to the business families
scions trained abroad and then return to take over the business.
Correct Answer
mentor
Your Answer
mentor
Select The Blank

Question
________means that private and foreign investors can participate in the Indian Insurance Sector.
Correct Answer
Liberalization
Your Answer
Liberalization
Select The Blank

Question
Chesterd Bernard developed a theory of organization and ________ functions.
Correct Answer
Executive
Your Answer
Executive
Match The Following

Question
Correct Answer
Your Answer
Unit of command
This means that employees should receive orders from one superior only
This means that employees should receive orders from one superior only
Scalar chain
Chain of superiors from the highest to the lowest ranks
Chain of superiors from the highest to the lowest ranks
Equity
Loyalty, devotion on the part of managers should be there when dealing with subordinates
This means each group of activities with the same objective must have one head and one plan
Esprit De Corps
In union there is strength'
In union there is strength'

Question
The main role of management consultant to the organisation is to provide
Correct Answer
Recommendations
Your Answer
Information

Question
The potential external opportunities faced by an organization are
Correct Answer
additional customer groups , faster market groups , falling trade barriers
Your Answer
additional customer groups , falling trade barriers

Question
The service sector has grown because of reasons mentioned below
Correct Answer
tendency of distributing specialized knowledge and technology capital for labour in the
manufacturing industry , technology no longer gives a competitive edge to manufacturing
activities in the global scenario , as income increases, consumer demands for services increase
Your Answer
as income increases, consumer demands for services increase faster than those for goods , a
change in customer demand pattern from traditional to modern, global stds

Question
Correct Answer
Your Answer
True/False
Question
Management is the combination of Arts, Science and profession.
Correct Answer
True
Your Answer
True
Select The Blank

Question
Actuary is one who specializes in the________of insurance.
Correct Answer
mathematics
Your Answer
mathematics
True/False
Question
One of the oldest technique of checking performance is the personal observation.
Correct Answer
True
Your Answer
True
True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True
Your Answer
True

Question
In the complex new liberalized economy business families face common problems such as
Correct Answer
Unproductive labour , Falling share value , Transnational attach
Your Answer
Unproductive labour , Falling share value , Transnational attach

Question
What articulates the long-term goals of an enterprise ?
Correct Answer
Vission Statement
Your Answer
Vission Statement

Question
Some of the popular forecasts are
Correct Answer
Demand forecast , Sales forecast , Specific industry forecast
Your Answer
Demand forecast , Sales forecast , Specific industry forecast
True/False
Question
You should never measure the process and develop tools that will measure your progress.
Correct Answer
False
Your Answer
False
Select The Blank

Question
Many families were running the business with a law ________ stake of 15% to 20%.
Correct Answer
Capital
Your Answer
Capital
True/False
Question
Correct Answer
False
Your Answer
False
True/False
Question
Direction initiates at the bottom level in the organisation and follows to top through the
hierarchy.
Correct Answer
False
Your Answer
False
Select The Blank

Question
High morale is likely to be associated with superior motivation and low morale with ________,
and a lack of drive.
Correct Answer
frustration
Your Answer
stress

Question
Research indicates that the limbic system learns best through
Correct Answer
motivation , extended practice , feedback
Your Answer
motivation , extended practice , feedback

Question
Advantages of learning organizations should be
Correct Answer
Free exchange and flow of information , Commitment to learning, personal development ,
Climate of openness and trust
Your Answer
Free exchange and flow of information , Commitment to learning, personal development ,
Climate of openness and trust
True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False
Your Answer
True
Labels: Principles and Practices of Management (Set III)

Question
What type of industry is consulting
Correct Answer
Knowledge
Your Answer
Specialist

Question
Which Indian pharma company has recently started an SBU?
Correct Answer
Ranbaxy
Your Answer
Ranbaxy
Select The Blank

Question
________is a tool for corporate governance.
Correct Answer
communication
Your Answer
communication

Question
What does control maintain between output and effort?
Correct Answer
Equilibrium
Your Answer
Balance
True/False
Question
Horizontal co-ordination takes place sideways.
Correct Answer
True
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
Who is the father of the three-needs theory?
McClelland
Who discovered the Expectancy theory?

Vroom
What is a basic need?

Food
Vroom
What is an esteem need?
Self-esteem
Who propounded Theory X?

McGregor

Question
The non-financial type of motivators would be
Correct Answer
encouragement , freedom , recognition
Your Answer
encouragement , freedom , recognition
Select The Blank

Question
New companies feel that________is the most appropriate type of alliance.
Correct Answer
Joint-venture
Your Answer
Joint-venture

Question
What is that the consultant must be able to recognise about the client's future needs ?
Correct Answer
Vision
Your Answer
Goal
Select The Blank

Question
Learning organizations are adaptive to their________environment
Correct Answer
external
Your Answer
external
Match The Following

Question
Correct Answer
Your Answer
Vipassana
Meditation
Meditation
Visionary
Missionary
Missionary
Knowledge Worker
Wisdom Worker
Wisdom Worker
Tamas
Rajas
Rajas
Karma
Destiny
Destiny
Select The Blank

Question
Event ________ has various ________ opportunities.
Correct Answer
management
Your Answer
management
Correct Answer
Career
Your Answer
Career

Question
Some of the public insurance companies are
Correct Answer
Your Answer
LIC , General Insurance , Allianz AG

Question
Fedrick Winslow Taylor’s Mechanism of Scientific Management includes
Correct Answer
scientific task setting , planning the task , standardization of tools and equipments
Your Answer
scientific task setting , planning the task , standardization of tools and equipments
Select The Blank

Question
Under the principles of effective delegation, it is said that never delegate and ________.
Correct Answer
Disappear
Your Answer
Disappear
Select The Blank

Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct Answer
educational
Your Answer
educational
Correct Answer
job
Your Answer
job

Question
Information?”
Correct Answer
Anonymous
Your Answer
Peter Drucker
Select The Blank

Question
________ is the result of human limitation to the span of management.
Correct Answer
Delegation
Your Answer
Delegation

Question
Learning organizations must possess what type of culture?
Correct Answer
Learning
Your Answer
Learning
Select The Blank

Question
A ________ faced by the retail business is the ________ aspect.
Correct Answer
challenge
Your Answer
challenge
Correct Answer
cultural
Your Answer
cultural

Question
The different A’s of the service sector are
Correct Answer
Your Answer

Question
Some of the external factors that limit control are
Correct Answer
govt. policies , market changes , economic changes
Your Answer
govt. policies , organizational policies , market changes
True/False
Question
the heart of administration is the directing function.
Correct Answer
True
Your Answer
True
True/False
Question
Service denotes physical transfer of goods.
Correct Answer
False
Your Answer
True
True/False
Question
For effective control, different departments should have uniform systems of control.
Correct Answer
False
Your Answer
True

Question
As organizations increase their products, market diversity etc, for what type of people does the
demand increase?
Correct Answer
General Managers
Your Answer
General Managers

Question
The objective in corporate governance are
Correct Answer
shareholders value maximization , growth , stability
Your Answer
shareholders value maximization , growth , stability

Question
Name the department which plays a major role in developing a learning organization
Correct Answer
MIS
Your Answer
Sales

Question
Communication barriers in the international environment are
Correct Answer
Loss by transmission , Loss by poor retention , Poor listening
Your Answer
Loss by transmission , Loss by poor retention , Poor listening

Question
What criterion is that which the SBU must meet which is neither too large nor too small?
Correct Answer
Proper size
Your Answer
Proper size
Select The Blank

Question
Management is a creative and________process.
Correct Answer
continuous
Your Answer
continuous

Question
The old control techniques which were used through years are
Correct Answer
unity of policies , break-even analysis , budgetary control
Your Answer
Select The Blank

Question
Individuals have different ________ of management categories such as democratic, ________,
bureaucratic, etc.
Correct Answer
styles
Your Answer
styles
Correct Answer
autocratic
Your Answer
autocratic
True/False
Question
Economic considerations do not affect the choice of span.
Correct Answer
False
Your Answer
True

Question
How many event management companies are there in Pune?
Correct Answer
215
Your Answer
215
True/False
Question
Developing effective control is one of the weaknesses of MBO
Correct Answer
False
Your Answer
False

Question
The summary of important trends in retailing are
Correct Answer
market concentration , global players vs. local players , non store retailing
Your Answer
market concentration , global players vs. local players , non store retailing

Question
Who is the father of Intelligence Quotient ?
Correct Answer
Alfred Bennet
Your Answer
Alfred Bennet

Question
Research into the average Indian buying habits have brought about the following facts
Correct Answer
they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be
given to all members of their group
Your Answer
they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be
given to all members of their group

Question
Where is the attack on business families coming from
Correct Answer
Transnationals
Your Answer
Transnationals
Select The Blank

Question
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer
managerial
Your Answer
complex

Question
In the insurance sector the rules governing Indian companies are
Correct Answer
min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign co. , no
dealing in non-insurance and non-life as single entity
Your Answer
min. paid up capital of Rs. 1 billion , 26% equity participation , no dealing in non-insurance and
non-life as single entity
True/False
Question
Development of the retail sector requires a slow change in our mindset.
Correct Answer
True
Your Answer
True
True/False
Question
Succession planning is not a function of the Board of Directors.
Correct Answer
False
Your Answer
True
True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False
Your Answer
True

Question
Retailing categories based on ownership arrangement would be
Correct Answer
Your Answer
Super Markets , Departmental Stores , Shopping Malls
PPM assgn
Question
Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary

Question
The features of art is as follows
Correct Answer
skill , knowledge , creativity
Your Answer
skill , knowledge , creativity

Question
Science as a discipline has the following features
Correct Answer
body of organized knowledge , establishes cause and effect relationship
Your Answer
True/False
Question
Management is conditional
Correct Answer
False
Your Answer
True
True/False
Question
Science is a body of organized knowledge.
Correct Answer
True
Your Answer
True

Question
Who formulated the l4 Principles of Management?
Correct Answer
Henry Fayol
Your Answer
Henry Fayol

Question
Some of the popular forecasts are
Correct Answer
demand forecast , sales forecast
Your Answer
demand forecast , sales forecast

Question
Correct Answer
Your Answer
True/False
Question
Drucker emphasized an MBO philosophy for self-help
Correct Answer
False
Your Answer
True
Match The Following

Question
Correct Answer
Your Answer
Control
Standard
Design
Measurement
Performance
Performance
Motivating
Employees
Employees
Deviations
Action
Standard
Flexible
Design
Action

Question
What does control set up for the organization?
Correct Answer
Standards
Your Answer
Standards
True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False
Your Answer
True
True/False
Question
Control has to be flexible.
Correct Answer
True
Your Answer
True
True/False
Question
Control helps management in knowing which department needs less attention.
Correct Answer
False
Your Answer
False

Question
By creating independent units what can be done to the need for coordination?
Correct Answer
Reduced
Your Answer
Reduced

Question
What does coordination do to corporate and individual goals?
Correct Answer
Harmonizes
Your Answer
Harmonizes
True/False
Question
Under planning targets of each department need not be compared with targets of all other
departments.
Correct Answer
False
Your Answer
True

Question
The different leadership styles are
Correct Answer
Autocratic , democratic , laissez - faire
Your Answer

Question
Some of the traits of leaderships are as follows
Correct Answer
emotional stability , communication skill , knowledge of human relations
Your Answer
emotional stability , communication skill , knowledge of human relations

Question
Under hard boiled type of autocratic leadership, the employees tend to become
Correct Answer
qresentful , uarrelsome
Your Answer
qresentful , uarrelsome

Question
Which need includes the basic human needs of food, clothing and shelter?
Correct Answer
Physiological needs
Your Answer
Social affiliation need

Question
Some of the general motivators are
Correct Answer
job security , freedom at workplace , interesting work
Your Answer
job security , freedom at workplace , interesting work

Question
Many organizational problems have their root cause in what?
Correct Answer
Misunderstandings
Your Answer
Misunderstandings

Question
The different types of psychological barriers to communication will be
Correct Answer
ego , status consciousness , closed mind
Your Answer
ego , status consciousness , closed mind

Question
The functional management challenges in service sector are
Correct Answer
human resource , marketing and advertising , finance and taxation
Your Answer
human resource , marketing and advertising , finance and taxation

Question
What proportion is the organized sector of the retail market?
Correct Answer
2%
Your Answer
2%
True/False
Question
Mass activities have started in modern times .
Correct Answer
False
Your Answer
True

Question
Corporate Governance is the term given to which practices?
Correct Answer
Management
Your Answer
Management
True/False
Question
There are three central ideas associated with consequentialism.
Correct Answer
False
Your Answer
False

Question
What is an independent business with a coherent set of products, strategies, and objectives,
called
Correct Answer
Strategic Business Unit
Your Answer
Strategic Business Unit
True/False
Question
EQ was first brought to attention by Benott Simon .
Correct Answer
False
Your Answer
False
Match The Following

Question
Correct Answer
Your Answer
Tatas
Indian Hotels
BPL
Nambiars
BPL
Bombay Dyeing
Nulsi Wadia
Bombay Dyeing
Indian Hotels
Azeem Premji
Wipro
Wipro
Singhanias
Raymonds
Raymonds

Question
What is the role of management consultants?
Correct Answer
All of these
Your Answer
Only a and b
Select The Blank

Question
________ is a scientific process of looking ________, which is based on past performance
Correct Answer
Forecasting
Your Answer
Forecasting
Correct Answer
forward
Your Answer
forward
Select The Blank

Question
________ is crucial to an organisaton’s ________.
Correct Answer
Directing
Your Answer
Directing
Correct Answer
success
Your Answer
success
Select The Blank

Question
Control through the ________ information will enable proper ________ of plans.
Correct Answer
feedback
Your Answer
feedback
Correct Answer
implementation
Your Answer
implementation
Select The Blank

Question
Theory Y assumes that people will exercise self-________ and control towards achieving
________ they are committed to.
Correct Answer
direction
Your Answer
direction
Correct Answer
objectives
Your Answer
objectives
Select The Blank

Question
The higher the ________ level of the employee, the lower the ________ satisfaction.
Correct Answer
educational
Your Answer
educational
Correct Answer
job
Your Answer
job
Select The Blank

Question
________ is concerned with what is Good and right for ________.
Correct Answer
Ethics
Your Answer
Ethics
Correct Answer
society
Your Answer
society
Select The Blank

Question
Make sure to follow the proper ________ in reporting the ________.
Correct Answer
Guidelines
Your Answer
Guidelines
Correct Answer
wrongdoing
Your Answer
wrongdoing
Select The Blank

Question
An ________ is a Group of related ________
Correct Answer
SBU
Your Answer
SBU
Correct Answer
businesses
Your Answer
businesses
Select The Blank

Question
Emotional ________ is the Realization to ________.
Correct Answer
intelligence
Your Answer
intelligence
Correct Answer
sense
Your Answer
Purpose

Question
The aspects of corporate governance are
Correct Answer
attracting public attention , indispensable , trust
Your Answer
attracting public attention , indispensable
Select The Blank

Question
With ________ and government regulations, moving ahead requires ________ like Joint
Ventures
Correct Answer
globalization
Your Answer
globalization
Correct Answer
strategies
Your Answer
strategies
Select The Blank

Question
Organizations where people continually expand their ________ to create results are called
________
Correct Answer
capacity
Your Answer
capacity
Correct Answer
Learning organizations
Your Answer
Progressive organization

Question
Which among the following are the functions of board of directors?
Correct Answer
All of the above
Your Answer
All of the above
Labels: Principles and Practices of Management (Set IV)
PPM assgn
Question
The best leader is someone who is?
Correct Answer
Cool
Your Answer
Cool

Question
Life Insurance Corporation was nationalized in 1956 by merging how many private insurance
companies?
Correct Answer
245
Your Answer
245
Select The Blank

Question
________ offer a definite ________ to the planning process.
Correct Answer
Rules
Your Answer
Rules
Correct Answer
direction
Your Answer
direction
True/False
Question
To avoid order and clarity there should be unity of command.
Correct Answer
False
Your Answer
True

Question
The different leadership styles are
Correct Answer
Your Answer
Autocratic , benevolent , democratic , laissez - faire
Select The Blank

Question
Companies seeking to improve have taken a plethora of initiatives such as ________ and
________
Correct Answer
TQM
Your Answer
TQM
Correct Answer
BPR
Your Answer
BPR

Question
What has led to the stumbling of Indian companies?
Correct Answer
Self-confidence
Your Answer
Self-confidence
Select The Blank

Question
________ divide work into specialized ________.
Correct Answer
Managers
Your Answer
Managers
Correct Answer
functions
Your Answer
functions

Question
The internal environment factors that influence management are
Correct Answer
Your Answer
labour , machines

Question
Co-ordination must be visualized from which stage of planning and policymaking?
Correct Answer
Early
Your Answer
Early
True/False
Question
Management consultants do not assist implementation.
Correct Answer
False
Your Answer
False
Select The Blank

Question
________ management includes ________ of tools and equipments.
Correct Answer
Scientific
Your Answer
Scientific
Correct Answer
Standardization
Your Answer
Standardization
Select The Blank

Question
A ________ faced by the retail business is the ________ aspect.
Correct Answer
challenge
Your Answer
challenge
Correct Answer
cultural
Your Answer
cultural
Select The Blank

Question
________ should ________ its resources in key areas
Correct Answer
SBU
Your Answer
SBU
Correct Answer
Manage
Your Answer
Manage
True/False
Question
Frederick W. Taylor was born before Henry Fayol
Correct Answer
False
Your Answer
False

Question
Correct Answer
Your Answer

Question
Without an efficient what can, direction not be fully effective?
Correct Answer
Control
Your Answer
Control

Question
Various areas of operations in Event Management are
Correct Answer
celebrity mangement , high profile weddings, birthday parties , concerts
Your Answer
celebrity mangement , high profile weddings, birthday parties , Talent search , concerts

Question
A responsible leader does not limit
Correct Answer
discussions , development of alternatives , interactions
Your Answer
discussions , development of alternatives , interactions

Question
Achieving one’s potential is what type of need?
Correct Answer
Self-actualization
Your Answer
Self-actualization
Select The Blank

Question
________ involves the setting of ________ which will have to prevail in the Organization
Correct Answer
Objectives
Your Answer
Policies
Correct Answer
standards
Your Answer
standards

Question
Correct Answer
Peter Drucker
Your Answer
Peter Drucker

Question
What is the meaning of no physical transfer of goods in Service?
Correct Answer
Intangibility
Your Answer
Intangibility
Match The Following

Question
Correct Answer
Your Answer
Whose success story has taught us a lesson?
Japan
Japan
Which King insisted upon setting the goals?
Akbar
Akbar
Who mentioned that everybody has a divine power to face challenges?
Vivekananda
Vivekananda
Who was the mentor of Chandragupta Maurya?
Kautilya
Kautilya
Who popularize Transcendental Meditation?
Maharishi
Maharishi
True/False
Question
Direction should not be a very continuous activity.
Correct Answer
False
Your Answer
False
True/False
Question
Delegation of authority does not allow subordinate to develop
Correct Answer
False
Your Answer
False

Question
Information?”
Correct Answer
Anonymous
Your Answer
Anonymous

Question
Who is called “the Father of Modern Management Theory”?
Correct Answer
Henry Fayol
Your Answer
Henry Fayol

Question
Direction helps facilitate what in the organization?
Correct Answer
Change
Your Answer
Change
Select The Blank

Question
________ corporate governance is ________ to resilient and vibrant capital markets.
Correct Answer
Strong
Your Answer
Strong
Correct Answer
indispensable
Your Answer
indispensable
Match The Following

Question
Correct Answer
Your Answer
EQ refers to the qualities
That mark the people who excel in real life.
That mark the people who excel in real life.
Science is proving that EQ more than IQ
Underpins many of the best decisions.
Underpins many of the best decisions.
Emotional distress shrinks working memory
And so diminishes the ability to think clearly.
And so diminishes the ability to think clearly.
self-motivation requires a high level of optimism
And persistence despite rejection.
And persistence despite rejection.
Empathy involves reading unstated emotional cues
Being able to sense what others are feeling
Being able to sense what others are feeling

Question
Due to liberalization the changes that has taken place can be summarized as
Correct Answer
competition , pressure on prices , market revolution
Your Answer
competition , pressure on prices , market revolution
Select The Blank

Question
Corporate governance should aim at better ________, ________ and accountability.
Correct Answer
transparency
Your Answer
transparency
Correct Answer
ethics
Your Answer
ethics
True/False
Question
Economic considerations do not affect the choice of span.
Correct Answer
False
Your Answer
False
Select The Blank

Question
________ can be viewed as an extension of ________.
Correct Answer
Decentralization
Your Answer
Decentralization
Correct Answer
delegation
Your Answer
delegation
Select The Blank

Question
________ can defined as the ________ of what is good and right for business.
Correct Answer
Business Ethics
Your Answer
Business Ethics
Correct Answer
study
Your Answer
study

Question
Correct Answer
Transnationals
Your Answer
Transnationals
Question
Correct Answer
Your Answer

Question
Steps that a whistle blower should take into consideration
Correct Answer
stick to facts , consult lawyer , determine the type of wrong
Your Answer
stick to facts , consult lawyer , determine the type of wrong

Question
Budgetary control involves budgets such as
Correct Answer
sales , production , cash
Your Answer
True/False
Question
Event management is a modern activity.
Correct Answer
True
Your Answer
True

Question
Which among the following are barriers to communication?
Correct Answer
Noise, time and distance , Semantic barriers , Wrong Medium
Your Answer
Noise, time and distance , Semantic barriers , Wrong Medium

Question
What is concerned for the good and right for the society?
Correct Answer
Ethics
Your Answer
Ethics
Question
The important characteristics of direction are
Correct Answer
helps utilize capabilities , initiates action , irreplaceable task
Your Answer
helps utilize capabilities , initiates action , irreplaceable task

Question
Principles of effective communication would be
Correct Answer
clear in use of language , attentive listening , use of right medium
Your Answer
clear in use of language , attentive listening , use of right medium
True/False
Question
The objective of paternalistic leadership to help, guide, protect followers.
Correct Answer
True
Your Answer
True

Question
The channels through which corporate governance may bear on performance are
Correct Answer
managerial incentives , disciplining , corporate restructuring
Your Answer
managerial incentives , disciplining , corporate restructuring
Labels: Principles and Practices of Management (Set IV)
PPM assgn
Question
Written communication is a
Correct Answer
Non-Direct Communication
Your Answer
Non-Direct Communication

Question
The most effective way of communication
Correct Answer
Written
Your Answer
Verbal

Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Your Answer
Written communication

Question
Barrier for written communication can be
Correct Answer
Language
Your Answer
Language

Question
These are permanent records for business
Correct Answer
Business letters
Your Answer
Business letters
Match The Following

Question
Correct Answer
Your Answer
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Question
Essentials of a good plan are
Correct Answer
must be continuous , should be time bound , must motivate people
Your Answer
must be continuous , should be time bound , must motivate people

Question
Correct Answer
Your Answer
Match The Following

Question
Correct Answer
Your Answer
Organizing
…Process
…Management
Philosophy
…Management
…Span
Exception
…Principle
…. Degree
Control
…Span
…Process
Delegation
…. Degree
…Principle

Question
The extent of decentralization depends of which factor ?
Correct Answer
Costliness
Your Answer
Costliness
True/False
Question
Delegation and decentralization are closely related
Correct Answer
True
Your Answer
True

Question
Who said, direction is telling people what to do?
Correct Answer
Dale
Your Answer
Dale

Question
What is essential for an order is to be carried out effectively?
Correct Answer
Acceptance
Your Answer
Acceptance

Question
Direction helps integrate whose efforts?
Correct Answer
Individual
Your Answer
Individual
True/False
Question
Necessary rigidity is required in the control design.
Correct Answer
False
Your Answer
False

Question
Some of the important techniques of coordination are
Correct Answer
hierarchy , effective communication , indoctrination
Your Answer
hierarchy , effective communication , indoctrination
True/False
Question
One needs to se e the big picture.
Correct Answer
True
Your Answer
True
True/False
Question
The 3-needs theory is about motivators in an organization.
Correct Answer
True
Your Answer
True
True/False
Question
Service sector has expanded because of explosion in information technology.
Correct Answer
True
Your Answer
True

Question
Franchisee stores can be further categorized into
Correct Answer
apparel stores , jewellery stores , footwear stores
Your Answer
apparel stores , jewellery stores , footwear stores

Question
What is event management?
Correct Answer
Interactive advertising
Your Answer
Interactive advertising

Question
What is the core of corporate governance?
Correct Answer
Trust
Your Answer
Trust
True/False
Question
There are five channels through which corporate governance may bear.
Correct Answer
True
Your Answer
True

Question
Key ethical principles include the following
Correct Answer
fulfilling commitments , caring and compassion , being accountable for decision
Your Answer
fulfilling commitments , caring and compassion , being accountable for decision

Question
Unethical acts are results of the following factors
Correct Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness
Your Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness
True/False
Question
An SBU is a relatively independent business unit.
Correct Answer
True
Your Answer
True

Question
Learning organizations must develop a capacity for fast-paced innovation and learn to love
what?
Correct Answer
Change
Your Answer
Change

Question
The different disciplines mentioned in the fifth discipline fieldbook by Peter Sange are
Correct Answer
personal mastery , mental models , shared vision
Your Answer
personal mastery , mental models , shared vision

Question
Who mentioned that everyone has a divine power to face the challenges?
Correct Answer
Vivekananda
Your Answer
Vivekananda

Question
Human beings are classified under different mental conditions such as
Correct Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium
Your Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium

Question
Successful consultants should promote their consultancy through what?
Correct Answer
Network
Your Answer
Network
True/False
Question
Decentralization would not be preferred in large-sized units.
Correct Answer
False
Your Answer
False
Select The Blank

Question
Planning ________ risk factors and ________ waste
Correct Answer
anticipates
Your Answer
anticipates
Correct Answer
eliminates
Your Answer
eliminates
Select The Blank

Question
The need for co-ordination is felt to ________ the ________ of an organization
Correct Answer
integrate
Your Answer
integrate
Correct Answer
activities
Your Answer
activities
Select The Blank

Question
________ motivating, supervising, directing, guiding of employees, are ________ of control.
Correct Answer
Leading
Your Answer
Leading
Correct Answer
elements
Your Answer
elements
Select The Blank

Question
________ maintains the ________ between ends and means, outputs and efforts.
Correct Answer
Control
Your Answer
Control
Correct Answer
Equilibrium
Your Answer
Equilibrium
Select The Blank

Question
________ leader believes in helping, ________, protecting, and keeping followers happy?
Correct Answer
Paternalistic
Your Answer
Paternalistic
Correct Answer
guiding
Your Answer
guiding
Select The Blank

Question
Theory X assumes People must be ________ or controlled to do work to achieve ________
Correct Answer
coerced
Your Answer
coerced
Correct Answer
objectives
Your Answer
objectives
Select The Blank

Question
Morale generally ________ to esprit de ________.
Correct Answer
refers
Your Answer
refers
Correct Answer
corps
Your Answer
corps
Select The Blank

Question
________ services comprise of social and personal services and ________.
Correct Answer
Consumer
Your Answer
Consumer
Correct Answer
hotels
Your Answer
hotels
Select The Blank

Question
Indian ________ must keep in mind that Indians enjoy ________ for options.
Correct Answer
retailers
Your Answer
retailers
Correct Answer
scouting
Your Answer
scouting
Select The Blank

Question
An objective of corporate governance is ________ of ________ value.
Correct Answer
enhancement
Your Answer
enhancement
Correct Answer
shareholder
Your Answer
shareholder
Select The Blank

Question
________ is ________ management does
Correct Answer
management
Your Answer
Organization
Correct Answer
what
Your Answer
what

Question
Corporate governance may bear on performance through which of the following?
Correct Answer
All of these
Your Answer
All of these

Question
The tools and techniques used in the learning organizations are
Correct Answer
creativity, brainstorming , observing outcomes , reframing knowledge
Your Answer
creativity, brainstorming , observing outcomes , reframing knowledge

Question
Collective learning requires skills for sharing information and knowledge, the key skills
mentioned are
Correct Answer
listening and observing , holistic perspective , coping with challenge and uncertainty
Your Answer
knowledgeable colleagues , listening and observing , holistic perspective , coping with challenge
and uncertainty

Question
The Indian customer likes to be served:
Correct Answer
All of these
Your Answer
All of these

Question
One of the causes of low morale would be
Correct Answer
No delegation of authority
Your Answer
No delegation of authority

Question
A business unit must meet specific criteria, if it wants to be called an SBU. These are
Correct Answer
Your Answer

Question
An SBU is an independent business with a coherent set of
Correct Answer
products , competitors , objectives
Your Answer
products , competitors , objectives
Select The Blank

Question
In management process, the most misinterpreted word is ________.
Correct Answer
Organizing
Your Answer
Organizing
True/False
Question
Management is that important process which continues till the objectives set by the administrator
are actually achieved.
Correct Answer
True
Your Answer
False

Question
Name the flagship companies under the Business family "Munjals"
Correct Answer
Your Answer

Question
Correct Answer
Unity of policies , break-even analysis , budgetary control
Your Answer

Question
Name the technique which is said to be a ploy or a future course of action.
Correct Answer
Strategy
Your Answer
Strategy

Question
The main strategies adopted by business families for growth are
Correct Answer
Raising their capital , Appoint professional manager , Technology upgradation
Your Answer
Raising their capital , Appoint professional manager , Technology upgradation

Question
Management is purposeful and what?
Correct Answer
Goal oriented
Your Answer
Goal oriented

Question
Select the guidelines for effective decision making.
Correct Answer
Adopt a diagnostic approach to decision making , Involve subordinates in decision making
process , Evaluate the results
Your Answer
Adopt a diagnostic approach to decision making , Involve subordinates in decision making
process , Evaluate the results
Select The Blank

Question
________is at the core of corporate governance.
Correct Answer
trust
Your Answer
planning
Match The Following

Question
Correct Answer
Your Answer
Empathy
Social effectiveness
Alfred Bennet
Daniel Goleman

Question
Audit is an effective tool of corporate governance and can act/enable
Correct Answer
self-regulation
Your Answer
self-regulation

Question
Which among the following is an event management company?
Correct Answer
Planet E
Your Answer
Planet E

Question
Management is
Correct Answer
Multidisciplinary
Your Answer
Multidisciplinary
Question
loose
Correct Answer
Confidence
Your Answer
Confidence

Question
Management exists at which levels of the organization?
Correct Answer
All
Your Answer
All

Question
Profession requires definite period of what?
Correct Answer
Learning
Your Answer
Learning

Question
Motivating a worker is to create a need and what else on the part of a worker to better his present
performance.
Correct Answer
Desire
Your Answer
Desire

Question
Science is a body of which type of Knowledge?
Correct Answer
Organized
Your Answer
Organized

Question
Correct Answer
Your Answer

Question
Management is multidisciplinary, it includes knowledge/ information from
Correct Answer
economics , maths , psychology
Your Answer
economics , maths , psychology
Select The Blank

Question
The process of control is complete only when the organisation take ________ action.
Correct Answer
corrective
Your Answer
corrective

Question
Empathy is particularly important today as a component of leadership for the following
Correct Answer
Your Answer
True/False
Question
The purpose of control is not to appraise current and completed action but to provide a basis for
regulating future activities.
Correct Answer
False
Your Answer
True
Select The Blank

Question
Business ethics can be defined as the study of what is________for the business.
Correct Answer
good and right
Your Answer
profitable
Select The Blank

Question
To solve the HR issues, one of the remedy is to emphasis on overall ________ development
through training and exposure.
Correct Answer
Personality
Your Answer
Personality

Question
Corporatization of the service sector is essentially
Correct Answer
professionally managed services
Your Answer
professionally managed services
Select The Blank

Question
With liberalization markets are undergoing fundamental changes including ________ and
pressure on prices.
Correct Answer
competition
Your Answer
sales

Question
One of the external factors that influence management is
Correct Answer
Legal
Your Answer
Legal
Select The Blank

Question
Management as a discipline is the function of________.
Correct Answer
creativity
Your Answer
science

Question
Correct Answer
Process
Your Answer
Performance
True/False
Question
Decreased productivity is a cost of low IQ.
Correct Answer
False
Your Answer
False
Select The Blank

Question
A rule governing Indian companies states that policy holder's funds must be________only in
India.
Correct Answer
invested
Your Answer
invested
True/False
Question
The financial structure is not one of the five channels of corporate governance.
Correct Answer
False
Your Answer
False
Match The Following

Question
Correct Answer
Your Answer
Goals
It is a dream with a deadline and articulates the long-term goals of the enterprise.
More specific, financial, non-financial issues reached with a stretch.
MBO
More specific, financial, non-financial issues reached with a stretch.
The philosophy that emphasizes self-control and self direction
Mission
The philosophy that emphasizes self-control and self direction
The basically indicate the purpose of business
Vision
The basically indicate the purpose of business
It is a dream with a deadline and articulates the long-term goals of the enterprise.
Select The Blank

Question
A set of actions that you start with and must maintain is also called as ________.
Correct Answer
Strategy
Your Answer
Strategy
Select The Blank

Question
Being more attuned to the feelings of those you work with is a benefit of ________.
Correct Answer
Emotional Quotient
Your Answer
Emotional Quotient
True/False
Question
The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and
Anthony Athos in 1981.
Correct Answer
True
Your Answer
True

Question
What does decoding mean ?
Correct Answer
Message interpretation
Your Answer
Message interpretation

Question
Some tips for improving written communication would be
Correct Answer
Your Answer
Avoid unnecessary words , Use simple words and phrases

Question
Types of degree of delegations are:
Correct Answer
Your Answer
True/False
Question
Under pre-requisites of planning performance budgeting is meaningful without control.
Correct Answer
False
Your Answer
True
Question
In addition to Place, Labor and Money which other internal environment Factor influences
Management?
Correct Answer
Machines
Your Answer
Machines

Question
The products that are grouped under strategic business units share common factors, like
Correct Answer
underlying technology , the market , the skill
Your Answer
underlying technology , the market , the skill
Labels: Principles and Practices of Management (Set V)

Question
What is the fundamental tool employed by managers in directing their subordinates ?
Correct Answer
Order
Your Answer
Order
True/False
Question
MBO method has been evolved by Peter Drucker (1955).
Correct Answer
True
Your Answer
True
True/False
Question
Control techniques affect the degree of decentralization.
Correct Answer
True
Your Answer
True
Select The Blank

Question
The term ________ refers to a specific administrative directive prescribing the sequential manner
in which a repetitive activity is to be initiated and completed in a goal - oriented manner.
Correct Answer
procedure
Your Answer
procedure

Question
Whose feelings and difficulties should the manager know for direction to become effective ?
Correct Answer
Subordinates
Your Answer
Subordinates
True/False
Question
In delegation a superior transfer some duties and responsibilities to his subordinates.
Correct Answer
False
Your Answer
False

Question
Under the disadvantages of strategic business units what is that which is difficult to maintain in
its uniformity?
Correct Answer
Corporate image
Your Answer
Corporate image
Select The Blank

Question
periodically.
Correct Answer
Feedback
Your Answer
Feedback

Question
Principles of effective delegation are:
Correct Answer
Your Answer

Question
What did chanakya write ?
Correct Answer
Arthashastra
Your Answer
Arthashastra

Question
Unethical acts are results of the following factors:
Correct Answer
Your Answer

Question
How many forces of competition are there according to Michael E. Porter?
Correct Answer
Five
Your Answer
Five
Select The Blank

Question
To solve the HR issues, one of the remedy is to emphasis on overall ________ development
through training and exposure.
Correct Answer
Personality
Your Answer
Professional
Select The Blank

Question
Producer services are trade,________communication and financial services.
Correct Answer
transport
Your Answer
transport

Question
The various tools for corporate governance are
Correct Answer
audit , professionalism , proper functioning of the board
Your Answer
audit , professionalism , proper functioning of the board
True/False
Question
Economic consideration do not affect the choice of span.
Correct Answer
False
Your Answer
False

Question
To become a successful consultant, name the skill required
Correct Answer
negotiation
Your Answer
negotiation
Select The Blank

Question
________ says you are the product of your past and you are bound by past activities.
Correct Answer
Law of destiny
Your Answer
Law of Karma
Select The Blank

Question
To establish contact with the creator ________ helps us to transfer our minds and reach at the
goal.
Correct Answer
Yogic processes, social norms and values
Your Answer
Yogic processes, social norms and values

Question
loose
Correct Answer
Confidence
Your Answer
Confidence
True/False
Question
Learning from mistakes is often more powerful than learning from success.
Correct Answer
True
Your Answer
True

Question
The defination of decision involves following characteristics
Correct Answer
Involves Rationality , Involves Commitment , Involves Mental Process
Your Answer
Involves Rationality , Involves Commitment , Involves Mental Process

Question
Correct Answer
Legal
Your Answer
Legal

Question
Correct Answer
Your Answer
Unity of policies , current date analysis , break-even analysis

Question
Name the need under the level of hierarchy which has the highest potency and a person who
lacks basic necessities of life will primarily be motivated by such needs
Correct Answer
physiological
Your Answer
physiological
Select The Blank

Question
________ is effective only in big organizations.
Correct Answer
Decentralization
Your Answer
Decentralization

Question
Budgetary control involves budgets such as
Correct Answer
Your Answer
Select The Blank

Question
The concept of corporate governance has been attracting________in India.
Correct Answer
public attention
Your Answer
public attention
Select The Blank

Question
The retailing sector in India has been quite________.
Correct Answer
staid and boring
Your Answer
staid and boring

Question
Name one of the disadvantages of strategic business units
Correct Answer
Distortion of information
Your Answer
Distortion of information

Question
Correct Answer
Your Answer
Select The Blank

Question
Maharishi Institute of Management has ________ centres in India and abroad.
Correct Answer
18
Your Answer
20

Question
Under McKinsey's 7 S model, the soft S's are:
Correct Answer
Style , Staff , Skills
Your Answer
Style , Staff , Skills

Question
The factors measuring the morale of the workers and ascertain whether it is increasing or
diminishing can be listed as
Correct Answer
Absenteeism , No. of accidents , Grievances
Your Answer
Absenteeism , No. of accidents , Grievances

Question
The Indian retail sector is behind Taiwan although its retail industry is estimated to be around
$40 billion only, this is because of its
Correct Answer
81% penetration
Your Answer
81% penetration
True/False
Question
Management is the combination of Arts, Science and profession.
Correct Answer
True
Your Answer
True
True/False
Question
'Span of control' is also referred to as span of management.
Correct Answer
True
Your Answer
True
Match The Following

Question
Correct Answer
Your Answer
Knowledge based decision-making.
Professional managers may have only salary-stake
Management can be applied everywhere
Management is dynamic
Changes as per time
Changes as per time
Manager does not require any specific qualification

Question
The general management challenges faced by the service sector are
Correct Answer
Communicating the concept , Differentiating factors , Revenue model
Your Answer
Communicating the concept , Differentiating factors , Revenue model

Question
Correct Answer
Place
Your Answer
Location
Select The Blank

Question
________ provide all types of help required to make the business more efficient and profitable.
Correct Answer
Consultants
Your Answer
Consultants

Question
The key management processes in the learning organizations would be
Correct Answer
competitor analysis , performance measurement , capability planning
Your Answer
competitor analysis , performance measurement , capability planning

Question
Management is said to be the combination of three factors, arts, science and the third is
Correct Answer
profession
Your Answer
profession
True/False
Question
Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer
True
Your Answer
True
True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False
Your Answer
False
True/False
Question
Ethics of statute tries to explore the traits which help the person to lead a life that is satisfying
from an ethical point of view.
Correct Answer
False
Your Answer
True
Match The Following

Question
Correct Answer
Your Answer
Philosophy of scientific management
Development of each man to his capacity and ability
Development of each man to his capacity and ability
Six industrial activities
Technical, commercial, financial, accounting, security management
Technical, commercial, financial, accounting, security management
Five management functions
Planning, organizing, commanding, co-ordination, control
Planning, organizing, commanding, co-ordination, control
Four supervisors at implementation department
Gang boss, speed boss, repair boss, inspector
Gang boss, speed boss, repair boss, inspector
Labels: Principles and Practices of Management (Set V)

Question
Whose behavior does control guide and integrate?
Correct Answer
Employees
Your Answer
Employees

Question
Science as a discipline has the following features
Correct Answer
Your Answer

Question
The activities of the communicator while communicating a message will include
Correct Answer
ideation , encoding , transmission
Your Answer
ideation , encoding , response , transmission
True/False
Question
Management is conditional
Correct Answer
False
Your Answer
True

Question
What is the keynote of Indian thought?
Correct Answer
Balance
Your Answer
Balance

Question
One of the popular forecasts is?
Correct Answer
Demand
Your Answer
Demand

Question
Few of the ethical concepts are stated as under
Correct Answer
ethical subjectivism , ethical relativism
Your Answer
ethical subjectivism , ethical relativism

Question
It is agreed that control is vital to an organization due to the following reasons
Correct Answer
positive impact , detection of weaknesses , proper implementation of plans
Your Answer
positive impact , detection of weaknesses , proper implementation of plans

Question
The aspects of corporate governance are
Correct Answer
attracting public attention , indispensable , trust
Your Answer
attracting public attention , indispensable

Question
To be called an SBU, a business unit must meet specific criteria
Correct Answer
have definable group of competitors , have its own mission , prepare its own integrated plans
Your Answer
have definable group of competitors , have its own mission , prepare its own integrated plans
Select The Blank

Question
________ can be viewed as an extension of ________.
Correct Answer
Decentralization
Your Answer
delegation
Correct Answer
delegation
Your Answer
Decentralization

Question
Internal coordination will be coordination between
Correct Answer
branch offices , workers and managers , coordination with employees of same dept.
Your Answer
branch offices , workers and managers , coordination with employees of same dept.
Match The Following

Question
Correct Answer
Your Answer
Challenge faced by the retail business
Looking beyond price
Looking beyond price
Brands are no longer products
They are associated with life styles and people’s aspirations
They are associated with life styles and people’s aspirations
Obstacle to retail development in India
Expensive supply chains
Expensive supply chains
A favorable factor which will help the further development of retail sector in India
Awareness being created by satellite TV channels about global products.
Awareness being created by satellite TV channels about global products.
An average Indian buying habit
Prefer to pay in cash
Prefer to pay in cash

Question
In the insurance sector the rules governing the foreign companies
Correct Answer
26% equity participation , can affect only special resolutions , cannot appoint majority directors
on the co. board
Your Answer
26% equity participation , can affect only special resolutions , cannot appoint majority directors
on the co. board
Match The Following

Question
Correct Answer
Your Answer
Sniffing
Flavor
Flavor
De merger
Downsizing
Downsizing
Consultants
Advisors
Advisors
Mergers
Acquisitions
Acquisitions
Trendy
Glamorous
Glamorous
Select The Blank

Question
A consultant should have ________ of travel ________ the globe.
Correct Answer
tenacity
Your Answer
tenacity
Correct Answer
across
Your Answer
across
Select The Blank

Question
________ the insurance ________ and forecasting Insurable population is must.
Correct Answer
Planning
Your Answer
Planning
Correct Answer
product
Your Answer
product
Select The Blank

Question
________ is a ________ process
Correct Answer
Management
Your Answer
Management
Correct Answer
continuous
Your Answer
Continuous

Question The summary of important trends in retailing is
Correct Answer efficiency and focus , non store retailing , global players vs local players
Your Answer non store retailing , global players vs local players , efficiency and focus
Match The Following
EQ The qualities that mark the people who excel in real life The qualities that mark the people
Self-Motivation It requires a high level of optimism and persistence despite rejection It requires a
high level of optimism and persistence despite rejection
Cost It signifies increased employees turnover It signifies increased employees turnover
Benefit Differentiating between positive and destructive emotions Differentiating between

positive and destructive emotions

Question Name the leading ad agencies in India that have a separate event section.
Correct Answer Vigennet , Ogilvy , Mathers
Your Answer Vigennet , Ogilvy , Mathers

True/False
Your Answer False

Question The service sector is the most diverse sector in the economy and one of the oldest
professions present today are
Correct Answer Indian administrative services
Your Answer Indian administrative services
True/False
Question Insider trading issue is an important aspect of corporate governance.
Correct Answer True
Your Answer True
True/False
Question Economic consideration do not affect the choice of span.
Your Answer False

Question Name the following topics that gives an idea about the concept of organizing.
Correct Answer Decentralization , Staffing process , Span of management
Your Answer Decentralization , Staffing process , Span of management
True/False
Correct Answer True
Your Answer True

Select The Blank

Question ________ activities include co-ordination and control.
Correct Answer Managerial
Your Answer Managerial

Question Who emphasized that king, as a head of the state has to be virtuous and self disciplined
Correct Answer Sukrayacharya
Your Answer Sukrayacharya

Question "The structure of consumer demand in India is like an iceberg". What is the rationale
behind this statement?
Your Answer we see only parts of ready potential on the surface
True/False
Correct Answer True
Your Answer True
True/False
Question Taj Mahal are living symbols of 'creation and result of management practices'.
Correct Answer True
Your Answer True

Question Who said, "Management is management of Men, Money, Machinery Materials and
Information?"


Question Who said, "Management is the creation and maintenance of internal environment in an
Correct Answer Koontz & O 'Donell
Your Answer Koontz & O 'Donell

Question How many central ideas are associated with consequentialism?
Correct Answer Two
Your Answer Two
True/False
Question Vision without mission is incomplete and mission without vision is meaningless.
Correct Answer True
Your Answer True

Question Who said, "Management is a multiple organ that manages a business, manages a
manager and manages workers and work"?
Select The Blank

emergency operation
Select The Blank

Question The concept of value and the concept of maximization of value are related
to________concept of Ethics.
Your Answer Consequentialism
Select The Blank


Question In addition to Place, Labor and Money which other internal environment Factor
influences Management?
Correct Answer Machines
Your Answer Machines

Select The Blank

Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.
Select The Blank

True/False
Question Delegation has basically five degrees - zero, low, moderate, high and fifth degree.
Correct Answer True
Your Answer True
Select The Blank
Question Business ethics can be defined as the study of what is________for the business.
Correct Answer good and right
Your Answer good and right
Select The Blank

Question The retailing sector in India has been quite________.
Correct Answer staid and boring
Your Answer staid and boring

Question Management is said to be the combination of three factors, arts, science and the third is
Match The Following

Unit of command This means that employees should receive orders from one superior only This
means that employees should receive orders from one superior only
Scalar chain Chain of superiors from the highest to the lowest ranks Chain of superiors from the
highest to the lowest ranks
Equity Loyalty, devotion on the part of managers should be there when dealing with
subordinates Loyalty, devotion on the part of managers should be there when dealing with
subordinates
Esprit De Corps In union there is strength' In union there is strength'

Question Which concept of ethics tries to explore the traits which help a person to lead a life that
is satisfying from an ethical point of view?
Correct Answer Ethics of Virtue
Your Answer Ethics of Virtue
Select The Blank

Question In management process, the most misinterpreted word is ________.
Correct Answer Organizing
Your Answer Organizing
Your Answer Hierarchy

Question Which ethical concept argues/emphasizes that all mature persons have adequate
capacity to reason and that ethical rules can be desired from such reasons?
Your Answer Deontological Ethics

Question What is the challenge insurance will face like any other service sector?
Correct Answer Branding
Your Answer Branding

Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals ,
Your Answer Preliminary setting of goals at the top , Clarification of organisational goals ,

Question What require a high level of optimism and persistence despite rejection
Correct Answer Self-Motivation
Your Answer Self-Motivation

Your Answer Place

Question Name the flagship companies under the Business family "Munjals"
Correct Answer Hero Honda , Hero Cycles
Your Answer Hero Honda , Hero Cycles

Question In the complex new liberalized economy business families face common problems such
as
Select The Blank

Question Henry Fayol finds ________ and responsibility to be related, with the latter arising
from the former.
Select The Blank

Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability

Your Answer Legal

Labels: Principles and Practices of Management (Set VI)
Tuesday, April 21, 2009
True/False
Question Economic consideration do not affect the choice of span.
Your Answer False
Select The Blank

Question Necessity of control in business organization arises due to number of factors, one of
which is ________ of organizations themselves.
Correct Answer Complexity
Your Answer Improper action

Question Who mentioned that everyone has a divine power to face the challenges?
Correct Answer Vivekananda
Your Answer Vivekananda
True/False
Question Henry Fayol's contribution is classified into ten industrial and management principles.
Your Answer False

Question What is it that in communication should not be done in vacuum, instead other people
should be consulted?

Question Key ethical principles include the following:-
Correct Answer Caring and compassion , Being fair and open minded , Fulfilling commitments
Your Answer Caring and compassion , Being fair and open minded , Fulfilling commitments

Question Name the factors determining decentralization of authority :-
Correct Answer Size of the organization , Uniformity of policy , History of the enterprise
Your Answer Size of the organization , Uniformity of policy , History of the enterprise

Question Under principle of effective communication what should be fully understood by all
concerned?
Correct Answer Tasks , Policies , Responsibilities
Your Answer Tasks , Policies , Responsibilities

Question A practical method with a goal to purify mind and eliminate tensions is known as :-
Correct Answer Vipassana
Your Answer Vipassana
Match The Following

Professional managers may have only salary-stake Question of accountability of Performance


Question Communication forms the link between every individual and between one group and
the other groups. What are the main facts which flow through individuals at various levels?
Correct Answer Concepts, opinions
Your Answer Concepts, co-ordination
True/False
Question The theory of Bureaucracy was first propounded by Henry L.Gantt.
Your Answer False

Correct Answer Focus , Objectivity , Creativity
Your Answer Focus , Control , Creativity
Select The Blank

profitable.

Your Answer Legal

Question Components of planning would include :-
Correct Answer Objectives , Budgets , Procedures
Your Answer Objectives , Budgets , Procedures
Select The Blank
Question New companies feel that ________ is the most appropriate type of alliance.
Select The Blank

Question Services need efficient ________, transport roads and power just as much as industry
and agriculture.
Correct Answer Telecom
Your Answer Manpower

Question Some of the famous philosophies given by our legends to smoother the pressures of
managers are :-
Correct Answer Vipassana , Meditation , Yoga
Your Answer Vipassana , Meditation , Yoga
Select The Blank

Question The scope for retailing in India is great as it is dominated by the ________.
Correct Answer Unorganized sector
Your Answer Unorganized sector
Select The Blank

Question Planning depends on authenticity and ________ of information.
Correct Answer Reliability
Your Answer Reliability
Match The Following

Management is the combination of what ? Arts, Science and Profession Arts, Science and
Profession
What is Koontz & O’Donell’s definition of management ? Management is the creation and
maintenance of internal environment in an organization Management is the creation and
maintenance of internal environment in an organization
What is Peter Drucker’s definition of management? Management is a multi-purpose Organ that

manages a business Management is a multi-purpose Organ that manages a business
One of the features of management is Management is purposeful and Goal-oriented Management

is purposeful and Goal-oriented
Management is influenced by which external Environmental factors By political, legal, social,
cultural factors By political, legal, social, cultural factors
True/False
Question Policy is supposed to be immutable, unchanging and eternal.
Correct Answer True
Your Answer False
True/False
Question Motivation of subordinates to meet the expectations of the manager is a feature of
direction.
Your Answer False
Select The Blank

Question ________ degree of delegation is that in which a superior states a particular task to his
subordinates and tells them to investigate on that task and report back.
Correct Answer Low
Your Answer Low

Question What type of industry is consulting?
Correct Answer Knowledge
Your Answer Service
Select The Blank

Question The concept of corporate governance has been attracting ________ in India.
Correct Answer Public attention
Your Answer Public attention
Select The Blank

Question The ________ appeared in the book, In search of Excellence.

Question Planning on what is said as good as no planning
Your Answer Paper
Question Which among the following is a component of planning?
Your Answer Discussions

Correct Answer Intangibility
Your Answer Intangibility
True/False
Question Management consultants do not assist implementation.
Your Answer False

Question The lack of communication leads to :-
Correct Answer Information gap , Disintegration , Deviation from performance
Your Answer Information gap , Disintegration , Deviation from performance

Question Which is the most appropriate type of alliance which the new companies often
overestimate?

Question The different kinds of relationships for selecting the span of control would be :-

True/False
Question Planning can eliminate risk, but can not minimize it.
Your Answer False
Question Communication is a two way process, it starts with :-
Correct Answer Communicator
Your Answer Communicator
Select The Blank

Question Under the types of motivators, non-financial motivators are encouragement, freedom
________.
Correct Answer Recognition
Your Answer Recognition
True/False
Question Financial institutions should maintain a close relationship to seek a seat on the board.
Your Answer False
True/False
Your Answer True
True/False
Question Successful consultants must be foreign culture savvy.
Correct Answer True
Your Answer True

Question Under mechanism of scientific management, scientific task setting includes :-
Correct Answer Time study , Motion study , Method study
Your Answer Time study , Motion study , Method study

Your Answer Place
Select The Blank

Your Answer Tamas

Question Certain important motivational techniques are :-

Question What does an SBU do to unrelated products and businesses?
Correct Answer It dissolves them
Your Answer It separates them
Posted by MindGrill at 9:39 PM 0 comments Links to this post
Labels: Principles and Practices of Management (Set VI)
Tuesday, February 17, 2009




Match The Following

Art Skill Skill
Management Creative Creative
Match The Following
Social Science Management Climatic
Global Climatic Knowledge
Management is Way of life Directing
Organizing Directing Way of life
Science Knowledge Management

Question Who built the first practical mechanical calculator and predicted the specialization of
mental work; suggested profit sharing?
Correct Answer Charles Babbage
Your Answer Charles Babbage

Question Who is called “the Father of Modern Management Theory”?
Correct Answer Henry Fayol
Your Answer Henry Fayol

Question Fedrick Winslow Taylor’s Philosophy of Scientific Management are
Correct Answer cooperation , maximum output
Your Answer cooperation , individualism , maximum output
True/False
Question There are four hard ‘ S’s in the 7 S Model.
Your Answer False

Question Limitations of planning will be
Correct Answer depends on internal variables , depends on reliability of information
Your Answer depends on internal variables , eliminates risk , depends on reliability of
information
True/False
Question Danger of inflexibility is another weakness of MBO.
Correct Answer True
Your Answer True

Question Characteristic of formal organization
Correct Answer arbitrary structure , determined objectives and policies , well defined rules and
regulations
Your Answer arbitrary structure , determined objectives and policies , well defined rules and
regulations
Question Characteristics of informal organization
Correct Answer spontaneous development , informal authority
Your Answer spontaneous development , informal authority
True/False
Question Delegation and decentralization are closely related
Correct Answer True
Your Answer True

Question What constitutes the life-spark of an enterprise?
Correct Answer Directing
Your Answer Directing

Question The new techniques of control which has emerged are
Correct Answer management audit , Critical path method , Programme evaluation and review
technique
Your Answer management audit , Critical path method , Programme evaluation and review
technique

True/False
Question Direction includes issuing orders.
Correct Answer True
Your Answer True

Question Different types of coordination are
Correct Answer internal coordination , external coordination , vertical coordination
Your Answer internal coordination , external coordination , vertical coordination

Question External coordination will be
Correct Answer coordination with customers , coordination with government , coordination with
suppliers
Your Answer coordination with customers , coordination with government , coordination with
suppliers
True/False
Question Without co-ordination individuals and organizations would begin perusal of their own
specialized interests.
Correct Answer True
Your Answer True

Question The various tools employed by the companies to improve and sustain employee morale
Correct Answer building responsibility , rotation of jobs , job enrichment
Your Answer building responsibility , rotation of jobs , job enrichment

Question What hampers organizational communication?
Correct Answer Barriers
Your Answer Barriers
True/False
Question Using the right medium is a barrier to communication.
Your Answer False
True/False
Question Lack of communication leads to loss of trust and confidence.
Correct Answer True
Your Answer True

Question Which among the following is a event management company?
Correct Answer Planet E
Your Answer Planet E

Question Which segment of event management has the potential to gross largest in India?
Correct Answer Live Entertainment
Your Answer Live Entertainment

Question Some of the leading companies in the event management sector are
Correct Answer Balaji Alliance Ltd. , Cine Yug , Midas Events
Your Answer Balaji Alliance Ltd. , Cine Yug , Midas Events

Question How many channels are there through which corporate governance may bear on
performance?
Correct Answer Five
Your Answer Five

Question The functions of the board of directors are
Correct Answer succession planning , establishing performance standards , determination of
board policies
Your Answer succession planning , establishing performance standards , determination of board
policies

Question Which Indian Pharma Company has recently started an SBU?
Correct Answer Ranbaxy
Your Answer Ranbaxy

Question What is lacking in Indian business companies management?

Question What type of planning Indian business families are doing?
Correct Answer Succession
Your Answer Succession
Select The Blank

Question It’s a ________ degree of delegation in which a ________ states a task to subordinate.
Correct Answer moderate
Your Answer moderate
Select The Blank

Question A ________ should always be clear about what is to be ________ to subordinates.
Select The Blank

Question ________ can be viewed as an extension of ________.
Correct Answer delegation
Your Answer delegation
Select The Blank

Question For an organization to function effectively certain ________ and objectives must be
________ set.
Correct Answer goals
Your Answer goals
Correct Answer clearly
Your Answer clearly
Select The Blank

Question ________ is but a follow –up to the other functions of ________.
Correct Answer Control
Your Answer Control
Correct Answer management
Your Answer management
Select The Blank

Question Organizational morale is basically a ________ condition of groups and ________.
Correct Answer mental
Your Answer mental
Correct Answer individuals
Your Answer individuals
Select The Blank

Question Actuary ________ and deciding of a specific ________ is the biggest problem.
Correct Answer science
Your Answer science
Correct Answer premium
Your Answer premium
Select The Blank

Question ________ is concerned with what is Good and right for ________.
Correct Answer Ethics
Your Answer Ethics
Correct Answer society
Your Answer society
Select The Blank

Question ________ has difficulty in maintaining a ________ corporate image
Correct Answer SBU
Your Answer SBU
Correct Answer Uniform
Your Answer Uniform
True/False
Question Standard Batteries is a flagship company of the Thapar group.
Your Answer False

Question Learning organizations must cope with challenge and what else?
Correct Answer Uncertainty
Your Answer Uncertainty

Correct Answer Looking beyond price , The people factor , The technological edge
Your Answer Looking beyond price , The people factor , The technological edge
Question Services cannot be stalked and delivered on the spot. This means services are:
Correct Answer Non Inventoriable
Your Answer Non Inventoriable

Question In which type of income class, does the insurance sector have to face the challenge of
making insurance a buying priority?

Question Empathy is particularly important today as a component of leadership for the following
talent
Your Answer increasing use of teams , growing need to retain talent , rapid pace of globalisation
True/False
Your Answer False

Your Answer Place
True/False
Your Answer False

Select The Blank


Your Answer Legal

Your Answer Suitability
Select The Blank

Your Answer Paper

Question Under mechanism of scientific management, scientific task setting includes :

Question Franchisee stores can be categorized as
Correct Answer Gift and Card Stores , Apparel Stores , Jewellery Stores
Your Answer Gift and Card Stores , Apparel Stores , Jewellery Stores

companies?
Correct Answer 245
Your Answer 245

Your Answer Desire
Match The Following

Internet Further development of retail sector in India Further development of retail sector in
India
Important trends in retailing Market concentration Market concentration
Exclusive retailing Apparel retailing stores Apparel retailing stores
Retailing category based on shop area/location High street stores High street stores

Your Answer stability , shareholders value maximization , growth
True/False
Your Answer False

Match The Following




True/False
Question Fear among managers is not a barrier to delegation of authority.
Your Answer False
True/False
Correct Answer True
Your Answer True

Question Companies like Godrej, Infosys are arranging which sessions for their employees
Correct Answer Yoga
Your Answer Yoga
True/False
Question Expectancy theory of motivation predicts that an individual will generally be a high
performer when he see a high probability that his efforts will lead to high performance.
Correct Answer True
Your Answer True

Select The Blank

Question ________ decisions relate to the day to day operations of the enterprise generally taken
by middle and lower level management.
Correct Answer Operative
Your Answer Operative


Question The tools and techniques used in learning organizations are
Correct Answer creativity, brainstorming , observing outcomes , reframing knowledge
Your Answer creativity, brainstorming , observing outcomes , reframing knowledge

Select The Blank

Select The Blank

Question Training your subordinate means ________ them.
Correct Answer Motivating
Your Answer Motivating
True/False
Correct Answer True
Your Answer True
Select The Blank

Question ________ with sympathy can reduce some of the daily frustrations in organised life and
result in better communication.


Question Which segment of event management has the potential to gross the largest in India?
Correct Answer Live entertainment
Select The Blank


Information?"

Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
True/False
direction.
Your Answer False
True/False
Correct Answer True
Your Answer True
True/False
Question Learning organizations must adopt processes that encourage interaction across
boundaries
Correct Answer True
Your Answer True

Question What is it when you are feeling and being in touch with subtle feeling about things ?
Your Answer Empathy
Select The Blank

Your Answer Capital

Question An SBU is an independent business with a coherent set of
Correct Answer products , competitors , objectives
Your Answer products , competitors , objectives

Labels: Principles and Practices of Management (Set VII)

Question In which type of income class, does the insurance sector have to face the challenge of
making insurance a buying priority?
Question Empathy is particularly important today as a component of leadership for the following
talent
Your Answer increasing use of teams , growing need to retain talent , rapid pace of globalisation
True/False
Your Answer False

Your Answer Place
True/False
Your Answer False

Select The Blank


Your Answer Legal

Your Answer Suitability
Select The Blank

Your Answer Paper

Question Under mechanism of scientific management, scientific task setting includes :

Question Franchisee stores can be categorized as
Correct Answer Gift and Card Stores , Apparel Stores , Jewellery Stores
Your Answer Gift and Card Stores , Apparel Stores , Jewellery Stores

companies?
Correct Answer 245
Your Answer 245


Your Answer Desire
Match The Following

Internet Further development of retail sector in India Further development of retail sector in
India
Important trends in retailing Market concentration Market concentration
Exclusive retailing Apparel retailing stores Apparel retailing stores
Retailing category based on shop area/location High street stores High street stores

Your Answer stability , shareholders value maximization , growth
True/False
Your Answer False

Match The Following





True/False
Question Fear among managers is not a barrier to delegation of authority.
Your Answer False
True/False
Correct Answer True
Your Answer True

Question Companies like Godrej, Infosys are arranging which sessions for their employees
Correct Answer Yoga
Your Answer Yoga
True/False
Question Expectancy theory of motivation predicts that an individual will generally be a high
performer when he see a high probability that his efforts will lead to high performance.
Correct Answer True
Your Answer True

Select The Blank

Question ________ decisions relate to the day to day operations of the enterprise generally taken
by middle and lower level management.
Correct Answer Operative
Your Answer Operative


Question The tools and techniques used in learning organizations are
Correct Answer creativity, brainstorming , observing outcomes , reframing knowledge
Your Answer creativity, brainstorming , observing outcomes , reframing knowledge

Select The Blank

Select The Blank

Question Training your subordinate means ________ them.
Correct Answer Motivating
Your Answer Motivating
True/False
Correct Answer True
Your Answer True
Select The Blank

Question ________ with sympathy can reduce some of the daily frustrations in organised life and
result in better communication.


Question Which segment of event management has the potential to gross the largest in India?
Correct Answer Live entertainment
Select The Blank


Information?"

Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback
True/False
direction.
Your Answer False
True/False
Correct Answer True
Your Answer True
True/False
Question Learning organizations must adopt processes that encourage interaction across
boundaries
Correct Answer True
Your Answer True

Question What is it when you are feeling and being in touch with subtle feeling about things ?
Your Answer Empathy
Select The Blank

Your Answer Capital

Question An SBU is an independent business with a coherent set of
Correct Answer products , competitors , objectives
Your Answer products , competitors , objectives

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Correct Job security , Congenial associates , Fair wages

Your Answer Job security , Congenial associates , Fair wages

Multiple Choice Single Answer

Correct Speed Boss

Your Answer Speed Boss

Multiple Choice Single Answer

Correct Precise and objective

Your Answer Precise and objective

Multiple Choice Single Answer

Question Who said, “Management is management of Men, Money, Machinery

Your Answer Anonymous

Multiple Choice Multiple Answer

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Question The characteristics of professional managers are :-

Correct Creativity , Focus , Objectivity

Your Answer Focus , Objectivity , Creativity

Multiple Choice Single Answer

Question Which among the following is an event management company?

Your Answer Planet M

Multiple Choice Single Answer

Correct Precise and objective

Your Answer Precise and objective

Multiple Choice Single Answer

Correct Self regulation

Your Answer Self motivation

Multiple Choice Single Answer

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Question Communication barriers in the international environment are :-

Correct Poor listening , Loss by transmission , Loss by poor retention

Your Answer Loss by transmission , Loss by poor retention , Poor listening

Multiple Choice Single Answer

Correct Live entertainment

Your Answer Live entertainment

Multiple Choice Multiple Answer

Question According to Urwick, features of good plan is that which is :-

Correct Sample , Balanced , Flexible

Your Answer Sample , Balanced , Flexible

Multiple Choice Single Answer

Question What is the core of corporate governance?

Your Answer Trust

Multiple Choice Single Answer

Question Management is the combination of Arts, Science and

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Question Ethical concepts include:-

Correct Ethical subjectivism , Consequentialism , Ethics of Virtue

Your Answer Ethical subjectivism , Consequentialism , Ethics of Virtue

Multiple Choice Multiple Answer

Question Select the essentials of the policy formulation of the following :-

Correct Positive , Definite , Clear

Your Answer Positive , Definite , Clear

Select The Blank

Correct Restless equilibrium

Your Answer Restless equilibrium

Question Abraham Maslow, an eminent US Psychologist, offered a general

Your Answer True

Multiple Choice Multiple Answer

Question Some of the public insurance companies are :-

XDx0ZCBhbGlnbj Brow ser Name: M

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Question "When an insurance policy is sold, a promise is sold".