A Thesis Presented to Faculty of College of Hospitality Education University of Mindanao Davao City
In Partial Fulfillment of the Requirements for the Degree Bachelor of Science in Hospitality Education Major in Hotel and Restaurant Management
By
Katrina Laurreane D. Villa-Abrille Marc Christopher B. Entig Jonathan S. Beniga Marlyn A. Icalina
March 2013
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APPROVAL SHEET
This thesis entitled, EMPLOYEES PERCEPTION ON GREEN HOTELS IN DAVAO CITY prepared and submitted by Katrina Laurreane D. Villa-Abrille, Marc Christopher B. Entig, Jonathan S. Beniga and Marlyn A. Icalina, in partial fulfilment of the requirements for the degree of Bachelor of Science in Hotel and Restaurant Management, has been examined and is hereby recommended for acceptance and approval.
ACCEPTED in partial fulfilment of the requirements for the degree Bachelor of Science in Hotel and Restaurant Management.
GYPSY MAE B. CASURAO, MBA Dean, College of Hospitality Education . Date : March 2014
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ABSTRACT This study focuses on the green practices of the hotels w/c claimed to practice green in Davao City. The research design employed in the study is descriptive survey using Mean, t-test and ANOVA in the treatment of the data. The study has 100 respondents. Results show that; the level of employees perception on green hotels in Davao City is very high; there is no significant difference on the level of employees perception on green hotels in Davao City when analyzed by age and gender while there is a significant difference on the level of employees perception on green hotels in Davao City when analyzed by employees assignment. The researchers recommend that the small hotels should be compiled to go green. Further small hotel owners/managers should create policies on green practices of the hotels for employees and guest to comply.
Keywords: Employees Perception, Green Hotels, Quality Attributes and Value Attributes
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ACKNOWLEDGMENT
In the completion of the research study, the researchers would like to extend their heartfelt and humble thanks to the father almighty, creator of all the existence on earth for the strength, knowledge, wisdom and guidance in the conducting of the study. The researchers would like to express their humble thanks and appreciation to the following people who never gave up in guiding and contributing in different ways: To Pedrito Castillo II, Ed.D, the thesis adviser, for the thoughtfulness, and kindness of sharing his knowledge and expertise on this research, right from the start until it ends; To Prof. Seine Manceras M. Daloz for sparing her time, effort and suggestion during data analysis; To their friends, for the comments, suggestions and constructive criticism which led the research more understandable and better tool; To all the respondents who were so generous, supportive and kind to participate in answering the questionnaire, without them the study will not be successful; Most of all to the parents of the researchers, for their indefinite love and countless support financially, morally and spiritually.
K L D V M C B E J S B M A I v
TABLE OF CONTENTS
Page
TITLE PAGE i APROVAL SHEET ii ABSTRACT iii ACKNOWLEDGMENT iv TABLE OF CONTENTS v
LIST OF TABLE viii
Chapter
1 THE PROBLEM AND ITS SETTING
Background of the Study 1 Statement of the Problem 3 Hypothesis 4 Review of Related Literature 4 Theoretical and Conceptual Framework 10 Significance of the Study 12 Definition of Terms 13
2 METHOD
Research Design 14 Research Subject 14
Research Instruments 15 Data Gathering Procedure 16 Statistical Treatment of the Data 16 vi
3 INTERPRETATION AND ANALYSIS OF THE DATA
Profile of the Respondents 17
Level of Employees Perception on Green Hotels in Davao City 19
Significant Difference on the Level of Employees Perception on Green Hotels in Davao City when Analyzed by Age 21
Significant Difference on the Level of Employees Perception on Green Hotels in Davao City when Analyzed by Gender 23
Significant Difference on the Level of Employees Perception on Green Hotels in Davao City when Analyzed by Employees Assignment 25
APPENDICES A Letter of Appointment with the Adviser 34 B Endorsement for Outline Defence 35 C Letter for the Validator 36 D Letter Permission to Conduct the Study 39 E Validation Sheet for Research Questionnaires 40 F Rating of Experts as to Validity of the Research Questionnaire 43 G Letter of Appointment to the Statistician 44 H Certification from the Statistician 45 I Certificate of Appearance 46 J Endorsement for Final Defense 51 K Letter of Appointment to the Grammarian 52 vii
L Certificate from Grammarian 53 M Sample Survey Questionnaire 54 N TurnitinOriginility Report 57 CURRICULUM VITAE 47
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LIST OF TABLES
Table Page
1 Profile of the Respondents 17
2 Level of Employees Perception on Green Hotels in Davao City 19
3 Significant Difference on the Level of Employees Perception on Green Hotels in Davao City when Analyzed by Age 21
4 Significant Difference on the Level of Employees Perception on Green Hotels in Davao City when Analyzed by Gender 23
5 Significant Difference on the Level of Employees Perception on Green Hotels in Davao City when Analyzed by Employees Assignment 24