Company/Brand: [Type over to complete] Date of plan [Type over to complete] Author [Type over to complete] [Type over to complete] 1. The executive summary The Marketing Plan [What is the desired result for this plan?] [What's increase in sales or market share are you planning to achieve?] [What is the fnancial value of achieving your planned result?] [What turnover and proft is predicted?] [What new or improved products or services are eing planned?] [What is the desired timescale?] [What is the udget needed to deliver the plan?] [What are the potential conse!uences "pluses#minuses$ if the plan isn't implemented?] %%%%&%%%% 2. The introduction - The Marketing Plan ['hould you include the (ompany history here?] [What aout the (ompany organisation) 'hould it e included here?] [What are the (ompany's core competencies?] [*nclude a description of the product#service#rand"s$ here)] [What is the (ompany#+rand positioning?] [What is the +rand Promise?] [What's your Mission 'tatement?] [What is your competitive advantage?] [What uni!ue enefts can you o,er your customers?] [What's the -'P?] [What is your proposition? *rresistile .,er?] %%%%&%%%% . The current situation analysis ! macro environmental The Marketing Plan [/ow does the state of the economy a,ect your plan?] [What legal issues are relevant to your plan?] [What government issues are relevant to your plan?] [What advances in technology will a,ect the plan?] [What ecological issues are relevant?] [What socio cultural issues are relevant?] [What changes to your suppliers#the supply chain are relevant?] 0 This template is copyright MarketingMentor)net ltd 1233 The current situation analysis ! your mar"et place The Marketing Plan [What are the market demographics?] [What are the relevant key trends in your market?] [Where is the market growth strongest? Why?] [Who#what is the main competition to the rand? 4irect competition? *ndirect competition?] [/ow has the competitive market changed since your last review?] [What are the arriers to prospects partaking in the +rand Promise?] [What would a 'W.T analysis of the rand "product5 price5 place5 promotion$ tell you?] [What would it tell you aout e6ternal threats and opportunities5 internal strengths and weaknesses?] The current situation analysis ! your customers/prospects The Marketing Plan [What has profling your customers told you?] [Who are your most proftale customers#segments#clusters?] [What are the recognisale characteristics a typical proftale customer?] [Why are your customers uying the rand? *s this changing?] [7re customers receiving the ideal rand#customer e6perience?] [Where is each target audience segment in their customer lifecycle?] [What customer insight do you have from research?] [4oes the rand positioning change for each audience segment?] [What would a recency5 fre!uency5 value customer analysis from the dataase tell you?] [What do you know aout the rand's level of customer loyalty?] [What are the churn rates?] [What success have you had cross selling or upselling?] [What media channels have you tested? Which do they trust#use#respond to?] [What marketing activity has delivered a return%on%investment?] [Which segments should e the primary#secondary target audiences for this year's marketing?] The current situation analysis ! your #rand$s% The Marketing Plan [4oes the rand's current positioning need to adapt to market conditions? To rand changes?] [4oes the rand need to move on in terms of value? Tone? Personality?] [What's the rand's amition for this year? 8e6t year? /ow can you get there?] [/ow might#should the rand promise change?] [/as the rand e!uity een measured recently? "rand loyalty5 awareness5 purchase intention5 etc] The current situation analysis ! your o&ce/team mem#ers The Marketing Plan [What was last year's udget?] [What resources do you have?] [People#Marketing Team?] [Time#skills availale#needed?] The Chartered Institute of Marketing 2 /ow will www)MarketingMentor)net help to increase skills#deliver training o9ectives? %%%%&%%%% '. (our o#)ectives and *oals The Marketing Plan /ow will the following deliver your +usiness .9ectives: [;our Marketing (ommunications o9ectives?] [7dvertising o9ectives?] [4irect Marketing o9ectives?] [Promotional o9ectives?] [(ommunication#P<#Pulicity o9ectives?] [Pricing o9ectives?] [Product#'ervice#+rand development inde6 o9ectives?] [8ew Product 4evelopment o9ectives?] [.9ectives y customer#market segment?] [Market share o9ectives?] [=olume#=alue share o9ectives?] [;our o9ectives y geographic market?] [.9ectives for each distriution channel?] [4o you also have non%fnancial o9ectives for e6ample employee satisfaction or >nvironmental?] %%%%&%%%% +. ,nsi*ht and -esearch - The Marketing Plan [What has insight from past activity told you?] [What research programmes have een implemented?] [What has research told you?] [What other customer insight do you have?] [What are your Marketing *nformation (ompanies telling you?] %%%%&%%%% .. The tar*et audience % The Marketing Plan ['o who will you e targeting? Which audience types#clusters#segments?] [Where will you fnd them? .nline? <ented lists? Where?] %%%%&%%%% /. The 0ar"etin* 1trate*y ? the product The Marketing Plan [What has product analysis told you?] [What did your perceptual map tell you?] [Where is each product in its lifecycle?] [What new product development is planned#necessary#viale?] [/ow will the launch we supported?] The 0ar"etin* 1trate*y ? the price The Marketing Plan [What are your pricing o9ectives?] [What pricing methods are you using? (ost Plus? 4emand ased? (ompetitor The Chartered Institute of Marketing 3 inde6ing?] [What is your pricing strategy?] [What discounts5 o,ers and allowances are uilt into the plan?] The 0ar"etin* 1trate*y % y customer#geographic market The Marketing Plan [What is your strategy for each proftale customer segment or geographical market?] The 0ar"etin* 1trate*y ? y distriution channel The Marketing Plan [What is your strategy y distriution channel "place#process$?] [@eographical coverage?] [4istriution channels#retailers?] [Physical distriution?] [>lectronic "e)g) wesite$ distriution?] The 0ar"etin* 1trate*y ? the integrated communications plan The Marketing Plan [What is your communications strategy?] [What is your 4irect Marketing plan?] [The Promotional#o,er#incentive#added value plan?] [The 4igital plan?] [The P<#Pulicity plan?] [The Aield Marketing#demonstration#sampling plan?] [The 7dvertising#+rand awareness plan?] [The 'ales force#Personal selling#Telemarketing plan?] %%%%&%%%% 2. The 0ar"etin* Bud*et % The Marketing Plan [What is your operational e6penses forecast?] [What are your sales forecast?] [What is your cost per customer contact?] [What is the gross proft per unit sold?] [What is your reak%even analysis?] [What is the contriution margin?] [What is your e6pected market share?] [What is your e6pected net revenue?] [What is your proposed Marketing +udget and how is it roken down into sections?] %%%%&%%%% 3. The 0ar"etin* ,mplementation 4lan % The Marketing Plan [What are the key re!uirements for the successful implementation of this plan?] [What will e the responsiilities of particular people? Particular teams?] [What e6ternal resources#suppliers#agencies will you need#e using?] [What role will other internal departments have? "'ales)4ata5 Purchasing5 (ustomer 'ervices] [What training is necessary? *s an incentive scheme needed?] The Chartered Institute of Marketing 4 [What is the overall @antt chart#Timing Plan for the year?] [*s there a specifc campaign#marketing activity plan?] [What marketing information#intelligence resources will you e using "e)g) T@*$?] [What contingencies are included?] %%%%&%%%% 15. The 6valuation 1trate*y % The Marketing Plan [What roust evaluation#metrics plan is in place? .nline#.Bine] [What testing plan is in place?] %%%%&%%%% 11. Appendices % The Marketing Plan [Aor e6ample5 <eferences5 'wot 7nalysis5 Timing Plan5 <esearch] >84 The Chartered Institute of Marketing 5