S E RVICE BULLETIN COPIER NP6050 MODEL: Major quality issues Field quality problems Quality upgrade/production efficiency Miscellaneous LOCATION: SUBJECT: Issued by Canon Europa N.V. MAIN DRIVE ASSEMBLY PREVENTING BLANK COPIES Outline A resistor has been added to the main motor driver board to prevent blank copies from occurring due to a faulty main motor manufactured by Matsushita. Details [Phenomenon] The following phenomenon may occur with products which contain a main motor manufactured by Matsushita. Blank images halfway down the 1st copy. Blank images on the 1st copy, registration displacement on the 2nd copy or registration roller stationary jams. [Cause] Because of tolerance variations in IC1 located on the main motor driver board manufactured by Matsushita, some motors have more leakage current than others. Therefore, the current leaked is dis-charged to the external capacitor attached to IC1 in standby state, therefore, the warm-up time takes about 1 second when an ON signal is input to the main motor. Because the copier software uses the FG signal of the main motor as a reference clock signal, the high-voltage timing outputs may be delayed. [Factory measure] A discharge resistor of 100 K (1/4W) has been added to the main motor driver boards manufactured by Matsushita. To distinguish which main motor boards resistors have been added to, the version no. on the affixed label has been changed from 01 to 02. - 1/3 - Main motor manufactured by Matsushita Label Changed to 02 No.: 6050-011 Rev. 1 (H2-12E-010) DATE: 03.01.96 Fig. 3 Main motor external view Measures for servicing When any of the aforementioned phenomena occurs in the field, replace the main motor unit with the new one or add a 100 K resistor to those main motors manufactured by Matsushita. See the Service Manual, pg. 4-22 for details of main motor replacement. When replacing the main motor, re-use the attached gear and pulley. The structure is shown in Fig. 2. Notes When handling the main motor, hold the base section; do not hold the rotor section. After installing the main motor, turn the main motor more than 180 in the A direction, as indicated by the arrow, and check that the belt turns in the B direction (see the arrow). Fig. 2 Main motor structure - 2/3 - 6050-011 Rev. 1 Main motor rotor section Belt A B Adding the resistor to the main motor unit Add the resistor (VR5-3680-104) to the printed circuit board (gear side) of the main motor in the position shown in the figure below. Note: When adding the resistor, use great care not to use excessive amounts of solder or heat. Fig. 4 Addition of resistor Gear Resistor (VR5-3680-104) - 3/3 - 6050-011 Rev. 1 Service parts P.C. 250 Old New Old 1 New No. Description Part number Qty 1 0 0 1 FG5-4457-040 FG5-4457-100 Main drive assembly Main drive assembly Inter- change- ability No Yes C1 Main motors manufactured by Matsushita are not designated as service parts on an individual basis and other manufacturers motors have already been set (FH6-1127-000). Affected machines (Japanese version) NDK 02480 and later PDD 00255 and later RDD 00131 and later UDD 00331 and later Affected machines (LPS version) CDB 02640 and later DDB 01661 and later