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IMG C 3

1 -Guanxi provides the little red engine of business transactions in China. Guanxi refers to _____.
A. -giving bribes
B. -government approvals
C. -adequate power supply
D. -a network of relationships (key)

2 -How can a student of cross-cultural management develop an understanding of a particular culture?
A. -Develop a cultural profile for that country or region in which the firm does business (key)
B. -Use stereotypes as a basic guide to develop your cultural understanding.
C. -Both a and c are correct.
D. -Assume that American cultural styles and practices can be successfully transplanted.

3 -Much of Japanese culture-and the basis of working relationships-can be explained by the principle of
A. -wa (key)
B. -Tao
C. -Low power distance
D. -Femininity

4 -People from Singapore and Switzerland attach a high level of importance to behaviors such as planning and investing for the
future. According to the GLOBE project such societies have a _____.
A. -performance orientation
B. -humane orientation
C. -assertiveness orientation
D. -future orientation (key)

5 -Procter & Gamble made a business mistake in Japan in the area of ________.
A. -advertising (key)
B. -product design
C. -distribution
D. -product quality

6 -The culture of a society comprises_______________.
A. -shared values
B. -understandings
C. -goals
D. -all of the above (key)

7 -The modern Western system of _____ is technically illegal in Muslim nations.
A. -banking (key)
B. -textiles
C. -consumer products
D. -steel

8 -Which of the following is an example of adjustments that firms have made to accommodate the restrictions on women in Saudi
Arabia?
A. -Pizza Hut installed two dining rooms one for single men, and one for families.
B. -Saks Fifth Avenue created women-only floors.
C. -Companies have installed separate work entrances for women.
D. -All of the above are examples of adjustments (key)



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9 -Korea and its people have undergone great changes, but respect for _____ remains strong.
A. -family
B. -authority
C. -formality
D. -all of the above (key)

10 -The Islamic law of Sharia relates most directly to what aspect of business?
A. -interest (key)
B. -selling
C. -employee training
D. -pricing

11 -Which religious group places the greatest emphasis on the concept of God willing?
A. -Catholics
B. -Muslims (key)
C. -Hindus
D. -Buddhists

12 -An autocratic style of management would be best received in which of the following situations?
A. -countries with low individualism
B. -high power-distance countries (key)
C. -low power-distance countries
D. -uncertainty avoiding countries

13 -An importer halted sales of the Japanese game Pokmon in Saudi Arabia because _____.
A. -the game might encourage the un-I slamic practice of gambling (key)
B. -children in Saudi Arabia were afraid of Pokemon
C. -Saudi Arabia charged very heavy duty on imports from Japan
D. -all of the above

14 -As far as involvement in relationships goes, managers in _____ cultures separate work and personal issues and relationships;
they compartmentalize their work and private lives, and they are more open and direct.
A. -universal-oriented
B. -particular-oriented
C. -diffuse-oriented
D. -specific-oriented (key)

15 -Bukra in Arabic means _____.
A. -yesterday or sometime in the past
B. -tomorrow or sometime in the future (key)
C. -this can never happen
D. -God will decide

16 -Concerning Trompenaarss value dimensions, which of the following is a characteristic of the diffuse culture?
A. -puts emphasis on relationships and is more subjective
B. -work spills over into private life and vice versa (key)
C. -applies rules and systems objectively
D. -separates work and private life

17 -Concerning Trompenaarss value dimensions, which of the following is related to the universalistic obligation?
A. -most weight placed on relationships
B. -separation of work and private life
C. -the application of rules and systems objectively (key)
D. -open expression of emotions
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18 -In an achievement society, the source of status may be based on _____.
A. -the level of education you attain (key)
B. -your mothers family status
C. -your fathers occupation
D. -your gender

19 -Italians and Mexicans would openly express emotions even in a business situation, where as British and Japanese would
consider such displays unprofessional. Trompenaars categorizes the differences as _____.
A. -specific versus diffuse
B. -neutral versus affective (key)
C. -achievement versus ascription
D. -universalism versus particularism

20 -Research by Harris and Moran identified eight categories that form _____ in every society.
A. -subsystems (key)
B. -culturally sensitive pockets
C. -cultural misunderstandings
D. -stereotypes

21 -The changes made by KLM in the Netherlands illustrated _____.
A. -bilingual versus monolingual employees
B. -pay differences between men and women
C. -male versus female employees
D. -organizational culture responding to national cultural values (key)

22 -The concept of amae in Japanese culture means _____.
A. -indulgent love (key)
B. -saving face
C. -working because of duty
D. -putting the interests of other first

23 -The concept of wa in Japanese culture means _____.
A. -group
B. -productivity
C. -peace and harmony (key)
D. -duty

24 -The culture of _____ in the Netherlands was incorporated into business policy when KLM Royal Dutch Airlines revised its
travel-benefits policy for families of employees.
A. -cost control
B. -financial performance
C. -human relations development
D. -social responsiveness (key)

25 -The example of Sweden barring U.S airlines from transmitting passenger information such as wheelchair need and meal
preferences illustrates:
A. -Lax enforcement of privacy in Sweden
B. -Higher Internet use in Sweden compared to the U.S.
C. -The effect of the Internet on a countrys culture
D. -The effect of culture on how the I nternet is used (key)


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26 -To the Chinese, the introduction of power machinery meant that the worker had to throw over not only habits of work but also
_____.
A. -family responsibility
B. -leisure time
C. -ideology (key)
D. -sense of personal dignity

27 -What is the attitude of Indians or Koreans toward nature?
A. -It is to be overcome.
B. -It is there primarily for leisure time.
C. -They fear it.
D. -They consider it a part of religious beliefs. (key)