Job Description & Person Specification

Job Title:
Human Resources Manager
(Devonshire Hotels and Restaurants)
Department & Business:
HR, The Devonshire Hotels & Restaurants
Directly Responsible To: Managing Director
Devonshire Hotels and Restaurants
Indirectly responsible to: Head of Group HR
Responsible For:
One full time and one part time Administration
Assistants covering HR Administration and Training.
Package:
Competitive Salary.
500 suit allowance, monthly share of service charge
bonus (approx 1,200 paid last year). Life Insurance.
Probationary period six months.
Hours of Work:
Full time 40 hours Monday to Friday or some
flexibility.
Length of Position: Permanent

Purpose of Role
Reporting to the Managing Director of the Hotels, under the guidance of the Head of HR to provide Human
Resources support at both strategic and operational levels to the Devonshire Hotels & Restaurants through
interpreting business needs, and together with the Head of HR developing focused and pragmatic HR
solutions which are aligned to the business objectives

This role is a member of the Hotels Senior Management Team.
Location:
Based within the Devonshire Arms Country House Hotel, Bolton Abbey. Businesses include; The Devonshire
Arms Country House Hotel, Bolton Abbey, The Cavendish Pavilion, Bolton Abbey and The Devonshire Fell,
Burnsall on the Yorkshire Estate and The Devonshire Arms Hotel, Beeley on the Derbyshire Estate.
Approximate 250 employees in total.


Key performance indicators:
To provide the Managing Director of the Hotels with professional HR advice and guidance
To audit present systems and processes
To improve present systems and processes working with the Head of HR and the HR team
To work alongside the MD and senior managers to improve the quality and retention of recruits and
ensure that probationary periods are managed effectively.
Working with the Head of HR and the MD to implement a meaningful performance management
system
To ensure through working with the H & S Advisor that compliance is maintained in terms of Health,
Safety and Fire hazards.
To effectively manage and motivate the HR team

Main Areas of Responsibility:

Health & Safety
- Liaising with the Health and Safety Manager to ensure that statutory requirements are met including
training, documentation, risk assessments etc
- Provide assistance with the management of health & safety committee.
- Through the H & S Manager ensure full compliance in areas of first aid, fire safety, accident prevention etc
- Management and development of e-learning facility.

Employee Resourcing
- workforce planning
- managing and improving the recruitment & selection process and activities at all levels
- developing creative and innovative methods of increasing profile as an employer, particularly on a local
level.
- To develop strong links with local/national agencies such as Business Link, Learning & Skills Council,
North Yorkshire Business Education Partnership, Springboard, Connections, Job Centre, Local Schools
and Colleges etc and strengthen overall brand identity as an employer.

Employee Development
- Ensure a timely and relevant induction provision
- supporting job skills development
- design and delivery of skills development training events
- assist with the design and delivery of the annual training event.
- personal development planning
- identifying potential
- to promote a culture of internal development

Management Development
- Coach Managers in management skills
- assisting with the design & delivery of management development programme
- succession planning
- continual improvement and development of MD initiatives

Employee Reward
- Ensure that Payroll in processed effectively
- Management of existing employee benefits including:
o Staff Accommodation
o Uniform / Suit Allowances
o Pension / Life assurance
o Bonus programmes

Performance Management
- Administering the group appraisal system
- To assist in identifying and overcoming areas of concern with employees to maximise employee morale
and motivation.
- Management of performance through disciplinary procedure.
- Hands on management of grievances.
- Hands on management of disciplinary activities.

Employment Law
- Maintain a detailed knowledge of employment legislation in all key areas.
- To provide advice and support to the business, management and employees in the field of employment
law with advice from the Head of HR
- To ensure legal compliance in all matters in particular the management of disciplinary and grievance
procedures and dismissals

Management Information
- To ensure accurate and full input into the Carvel HR database.
- To provide MI as required as various levels throughout the business.

Financial Management
- To contribute to the annual budgeting process with particular emphasis on workforce planning, payroll
requirements, developmental requirements, uniform, staff accommodation etc.
- In conjunction with the MD to contribute to the effective management of payroll (approx 2.6m) through
regular forecasting, coaching departmental managers and challenging rates of pay/allocation of resources
and benchmarking
- Management of related payroll costs in conjunction with the MD (approx 350k)

Team Management
- To lead the HR team in line with best practice HR solutions.
- To provide full operational support to all aspects of the HR function.

This is not an exhaustive list of responsibilities and these may change within reason according to the
needs of the business.

Person Specification

Essential Desirable
Qualifications/Training Maths and English GCSE grade C or
equivalent qualification.
CIPD Part Qualified
MCIPD
Training certificates.
Degree educated.
CIPD qualified
Experience Minimum 2 years wide ranging
generalist experience
Financial management
A record of achieving results.
To have experience within a similar
business.
Staff management
Knowledge Knowledge of employment law Knowledge of the industry, market and
local area.
Skills Leadership
Time management
Influencing
Coaching/Feedback
Listening
Training/Development
Team
Strong IT skills
word/excel/powerpoint/database/internet
Previous experience with HR
database.
Personality Passion for all things HR!
Must have ability to quickly build rapport
and trusting relationships with people of
all levels both internally & externally.
Must be comfortable imparting
knowledge and challenging individuals
in the interests of maintaining standards.
A commitment to a high quality cost-
effective service and a strong focus on
flexible delivery to meet customer need.
Ability to gain credibility, respect and
confidence.

Specific work
requirements
Work will be completed as part of the
HR team across all 4 current businesses
on the Bolton Abbey and Derbyshire
Estates. Liaising at all times with the
Head of HR to ensure actions are
compatible wherever possible with
group ideals
Full driving licence.

Written / Oral / Listening
Communication Skills
Excellent standards of written and
verbal communication.

Excellent presentation skills.

Ability to present business plans and
proposals.

Ability to clearly explain complex
concepts to a wide range of personnel.

Ability to present financial & numerical
information in an easily understood and
logical manner.

Telecommunications skills.

Presentation Must be of smart appearance and have
high standards of personal hygiene at all
times.