Professional Documents
Culture Documents
1. b. The shared Borden sales force and broker/distributor network currently in use
should be replaced by a direct-store-delivery sales force. It was believed that a DSD
sales force could provide product placement in grocery DSD snack aisles, which is
the highest-velocity snack aisle in supermarkets. Limited, controlled store tests
commissioned by Cracker Jack management indicated that placement in DSD snack
aisles could initially boost dollar retail sales by as much as 38 percent. However, a
DSD sales force is more resource intensive than Borden’s present sales and
distribution network. Borden Foods management was neither prepared to make the
investments required nor equipped to handle a DSD sales force for Cracker Jack
given the resource demands of other business opportunities.
2. The Cracker Jack name evokes distinct imagery and icons in consumer’s minds
3. Cracker Jack has a respectable brand equity due largely to its heritage and
generally favorable image foundation.
2. b. Frito-Lay sales and distribution personnel were consulted soon after the
Cracker Jack acquisition opportunity became public. Their initial reaction was
positive, noting that Cracker Jack would fit the existing Frito-Lay sales and
distribution infrastructure.
2. c. A senior Frito-Lay manufacturing executive also believed that the Cracker Jack
cost of goods sold could be 10 percent less than Borden management’s projections.
This cost reduction could be realized by simplifying the Cracker Jack product line
and building the flex bag volume relative to Cracker Jack sold in boxes and bags in
boxes.
3.
Internal Analysis
a. Strengths
1. Strong brand name- Cracker Jack
2. Good reputation among customers- more likes than dislikes
3. Cost advantage from proprietary know how
4. Brand awareness of 97% among persons 15-60 years old
5. 100 years of positioning
b. Weaknesses
1. Too many product sku numbers
2. Cost of direct store delivery
3. Foreign sales
External Analysis
a. Opportunities
1. Stimulated test market
2. Brand extention
3. Flavor extention
a. Threats
1. Competition
2. Lack of Frito Lay adaptability
3. Internal development costs