CCS Members Handbook

1
CUPCAKE
THE
SOCIETY
MEMBERS HANDBOOK 2014 - 2015
Copyright 2011 The Cupcake Society. All rights reserved. 2
OUR PHILOSOPHY
3
PINK SUGAR 4
THE LADIES WHO LUNCH 5
THE LADIES WHO LAUNCH 6-7
MEMBERSHIP INTAKE PROCESS 8
THE CONVENTION & THE ASSEMBLY OF TRUSTEES 9
THE BOARD OF DIRECTORS & OFFICERS 10
POLICIES & PROCEDURES 11 -17
THE INGREDIENTS OF A CUPCAKE 18
TOUCH TONE COMMANDS 19
CUPCAKE AFFAIRS 20-21
RECOGNITION AWARDS 22-23
MEMBERS DIRECTORY 24
LETTER FROM FOUNDERS
TABLE OF CONTENT
Hey Cupcake!
Congratulations on becoming a member! As you begin your cupcake
adventure, it is our hope that you will discover, as we have, that The
Cupcake Society is more than an organization, it is a life-style. The
Cupcake Society has grown into a dynamic group of professional women
who are bound by a powerful source for positive change. We pride
ourselves on our formality, our bylaws, and that we simply want to enjoy
each other's company and the common interest of business, fashion &
charity.
Our meetings are usually scheduled on every first Sunday of the month,
starting in February and running through December rain or shine, at
various locations around the tri-state area. While our meetings offer
wonderful professional and personal development opportunities, you will
also find through membership, acceptance, new friends, and a collective
wealth of knowledge.
In this handbook, you will find essential materials that will provide you
with information to help you on your cupcake journey. We are eager to
help you succeed as a new member. We've been blessed with a super
group of sheroes, who are engaged and ready to contribute. We
invite you into our sisterhood and it is our sincere wish that you enjoy the
time you spend as a cupcake!
Sincerely,
CCS Founders
Nia E.
!"#$ !&''()*
Fashion illustrations and designs by British
designer, Hayden Williams.
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OUR PHILOSOPHY
Our Mission:
Our mission is to promote women as a powerful force for positive change
in the world and to encourage women to embark on a journey of social
entrepreneurship.
Our Purpose:
Our purpose is to bring elegance back to life as well as encouraging and
nurturing women throughout their journey. Our core values consist of
intangible factors, a philosophy and some basic principles that we call our
fundamentals. Communication, Unity, Professionalism, Self- Confidence,
Accountability, Team Work, Integrity, and Social Change.
Our Fundamentals guide our every action, enabling us to make a
difference in an ever changing world.
The Four Founding Principles:
1.) The promotion of women empowerment.
2.) The development of character among females.
3.) The promotion of positive energy
4.) The promotion of social entrepreneurship.
Social Entrepreneurship?
The process of pursuing innovative solutions to social problems. More
specifically, social entrepreneurs adopt a mission to create and sustain
social value.
Our Culture
Its really our members that make The Cupcake Society the kind of
organization it is. We look for candidates who are passionate and
ambitious, and we favor ability over experience. Although we all share
common goals and visions for the company, we hail from all walks of life.
Pursuing interest ranging from fashion to volunteering, from gardening to
a day of literature at a nearby coffee shop.
In our feminine atmosphere, we strive to maintain an open culture, in
which everyone is a hands-on contributor and feels comfortable sharing
ideas, opinions and empowerment.
Who We Are:
We are a nurturing social network for young, passionate, women
between the ages of 18 - 30. When you belong to this network you are
apart of a sisterhood, spreading your creativity and talents within and
among the chapters of your life.
The Founders of this organization have been empowered on their life
journey and continue to share their experiences, knowledge and
resources with other young women.
What We Do:
The Cupcake Society supports the health and well being of women in our
immediate and surrounding communities. Our interaction are motivated by
a genuine mindfulness of our social responsibilities to support the quality
of services, community improvement, charitable initiatives, volunteerism
and positive influence.
What We Believe:
We believe in being involved in the communities we are a part of.
Bringing people together, inspiring change and making a difference in
people lives.
The Cupcake Society is a tri-state based organization.
Founded and developed in October 2010 by two
visionaries fueled by a common purpose.
Our pink heart represents feminine energy, good health, good
feeling. It also represents falling in love with self. Pink is the
combination of red and white. Red gives warmth and energy whereas,
white brings purity and clarity to the color pink.
PHILANTHROPY CLUB
A group of women aspiring to be philanthropist. The idea behind the club
is to inspire a culture of philanthropy among professionals and to channel
their giving in a way that is strategic, effective and sustainable. This is
done through exclusive social and networking events in and around the tri-
state area, where members get together and exchange stories and
experiences, and engage directly with the clubs carefully selected
causes.
The Pink Sugar membership is free and available to anyone over the age
16. Meetings are held occasionally, on the 1st Sunday of every month.
Meetings usually start at 1pm and adjourned at 3pm.
TO QUALIFY, AN APPLICANT MUST:
be a female, 16 yrs. or older
live, or demonstrate community involvement in the Tri- State area.
BENEFITS:
As a member, you get access to a wide variety of tailor-made benefits;
Become a part of a diverse group of women
Participate in charitable causes
Special invites to networking events
Motivational conference calls and webinars
Access to The Reading Cafe Book Club
We offer volunteer programs for students, adults and families.
Start your own Pink Sugar Chapter and develop programs that interest
you and serve your community needs. For more information about local
volunteer opportunities, contact the membership committee.
Your Role
To coordinate, collaborate and
communicate. Being a part of philanthropic
activities in the area to create a greater
impact. A key role will be to communicate
activities through the media and events to
key audiences in the city and beyond.
We will educate, inform and enable
philanthropy among younger generations
through a range of services and by working
with several philanthropic initiatives. Also
hosting inspirational events and philanthropy
exhibition.
PI NK SUGAR
M E M B E R S H I P S
Philanthropy
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THE TERM Ladies Who Lunch is a phrase used to describe well-
dressed women who meet occasionally at restaurants for social luncheons.
These luncheons usually takes place under the pretext of raising money
for charity and outreach programs.
STANDARD MEMBERSHIP
A sisterhood where you can spread your creativity and talents within and
among the chapters of your life. Also learn new skills, meet like-minded
individuals, and give back to the community.
TO QUALIFY, AN APPLICANT MUST:
be a female, 18 yrs. of age or older
live, or demonstrate community involvement in the Tri- State area
not be involved or interact with any other social organization
BENEFITS:
As a member, you get access to a wide variety of tailor-made benefits
designed to help your personal growth. Explore below the range of
benefits we have to offer;
Join a diverse group of like-minded individuals
Private meetings & social gatherings including;
!women workshops, girls night out and more!
Charitable causes and community service
Invites to special events
Valuable resources and connections in real time and on-demand.
You'll have access to real-time discussions and information exchanges
as they occur. (GroupMe Chat, Pg 14)
Members will have access to workshops and events .
WHO LUNCH
THE LADIES
THE TERM Ladies Who Launch is a phrase used to describe our
online and offline social network that provides opportunities for women to
move their businesses and personal goals forward.
BUSINESS MEMBERSHIP
Our business membership exist to guide our business members along
their entrepreneurial journey. Sometimes that journey is difficult, and as
a business network, we help transform the lives of entrepreneurs who
transform the world. We educate, we inspire, and we offer invaluable
resources in the form of events, leadership development, empowerment
workshops, and other opportunities and resources designed for
business growth. This membership will provide a balanced perspective
for professional and personal development.
TO QUALIFY, YOU MUST:
be a female, 18 yrs. of age or older
be an owner/co owner or controlling shareholder of a company.
live, or demonstrate community involvement in the tri state area.
not be involved or interact with any other social organization
Benefits;
As a business member, you get access to a wide variety of tailor-made
benefits designed to help you grow your business and become a better
leader. A support system that offers numerous resources, connections,
and tools to help you excel in business. Explore some of the benefits
we have to offer below;
Free consultations
Free professional business documents and templates
Access to a list of professional contacts
Promotions of products and services online.
Discounted Members Only Blazer
Special invites to networking events
Entrepreneurship
THE LADIES
WHO LAUNCH
Valuable resources and connections in real time
and on-demand.
As a member, you have the opportunity to
exchange advice, referrals and connections with
other members. Glean from the learnings and
expertise of fellow members to supplement your
own and fill in the gaps. You'll have access to
real-time discussions and information exchanges
as they occur. (GroupMe Chat, Pg 14)
Members will have access to free business seminars
and workshops and events that can be experienced
in-person or online run by an experience business
coach. Special resource topics are chosen to match
community needs with expertise. We bring the
experts to you in a low-stress, lively setting that is
as much fun and invigorating as it is resourceful
and informative.
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A woman is the full
circle. Within her is the
power to create,
nurture and
transform.
- Diane Mariechild
FOOD FOR THOUGHT:
Open Meetings
In order to begin the membership process, applicants are require to attend
at least two open meeting within a year.
First Chapters
Throughout your membership you will be expected to complete your 1st
chapter. In order to complete your first chapter, you will need to complete
the following steps:
1. Select a topic (spend some time thinking about this. Your choice will be
instrumental in your enjoyment and satisfaction of the entire project.)
2. Submit a proposal to the membership committee.
3. Keep accurate records of the time spent on your project. You need to do
this from the time you begin your until the time you finish all paperwork.
4. Present your presentation.
Materials needed;
Black leather Portfolio - to keep track of your chapters
Cupcake Chapters
Chapters are intended to be a culminating experience. In planning,
designing, and executing your personal project, you will be expected to
bring together pieces of knowledge that you plan to gain throughout your
cupcake journey. In addition, you will be expected to gain a solid
understanding of what it is to be a "true cupcake".
Standard MIP
The process for membership begins immediately after the 1st follow up
call. After a prospective have applied and attended at least two open
meetings, each applicant will receive a phone-interview. After which,
applicants are require to sign a short-term contract. Once the initial
payment is submitted, applicants are then eligible for all membership
privileges.
60 Day Probation
A 60 day probationary period exists to help ensure that prospective
members are making adequate progress. Each member must demonstrate
the ability to pass the membership intake process. During this time,
prospective members cannot miss scheduled meetings, conference calls,
and/or CCS events.
Business MIP
The process for membership begins immediately after an applicant has
applied for membership and attend an one-on-one meeting with officials.
Each applicant will receive a phone-interview to confirm the details of
membership. After which they will receive their membership package
within 5-8 days. Business members are required to sign a short-term
contract. Once the initial payment is submitted, applicants are then eligible
for all membership privileges.
The Loyalty Pledge
The loyalty pledge is an oath of loyalty between The Cupcake Society, our
board members, members and officers. The purpose of this pledge is to
prepare members and officers for active membership in The Cupcake
Society. The Loyalty Pledge describes what we expect from our members.
Members must pledge to freely accept these responsibilities and commit to
the organization bylaws, policies and procedures before beginning
membership.
MEMBERSHIP INTAKE PROCESS
T H E P R O C E S S
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THE CONVENTION & THE ASSEMBLY OF TRUSTEES
I. The Legislative Authority
A. The legislative authority of this organization shall be vested jointly
in the Founders. They shall have full power to adopt, amend or
repeal the laws and to do all things necessary and proper to carry
out the operations and the purpose of this organization. Except as
otherwise provided by these laws, no action shall be law until both
Founders have approved it.
II. The Assembly of Trustees
A. The Assembly of Trustees is responsible for the approval of the
mission tasks and the modifications of this organization. They
transmit information to members and bring feedback regarding the
specific needs of each membership.
B. The legislative authority and the assembly of trustees shall meet
annually at such date, time and place as the Board of Directors
may determine.
Quorum
(A quorum is the number of members who must be present in order to
conduct official business. The quorum protects against unrepresentative
actions by a small number of individuals.) The minimum number of officers
who must be present to conduct business include; a presiding Founder and
the Assembly of Trustees. At meetings where a quorum is not present, the
only actions that may be taken are to fix a time for adjournment, adjourn,
recess, or take measures to obtain a quorum (such as contacting absent
members). CCS votes by majority.
I. The Order of Business
A. The Assembly of Trustees shall determine the rules of their
proceedings and the order of business to be brought before them.
Except to the extent other rules are adopted, the Assembly of
Trustees shall be governed by the order of business specified
above;
Sign in/ identifying visitors
Reading and approving of minutes of previous meeting(s).
Reports from officers and standing committees.
Special orders (matters previously assigned a special priority).
Unfinished business (matters introduced in previous meetings).
New business (matters initiated in present meeting).
Voting
A. The board act by a vote of a majority, sent in writing by email, or
handed in a sealed envelope. All shall be notified of the vote and
such votes must be recorded in the minutes of the next regular or
special meeting.
II. Open Meetings
A. Any prospectives may attend an open meeting. The privileges of
the floor, but not the right to vote, shall be extended to all prospective
members.
FINANCES
I. The Funds
A. The funds of this organization shall be obtained by means of fees,
dues and assessments, and placed in the organization operating
fund. All fees, dues and assessments shall be collected by the
treasurer. The amount of such fees, dues and assessments shall be
established concurrently by the Board of Directors and published.
II. Annual Financial Reporting
A. The treasurer shall submit to the legislative authority a quarterly
report on the financial condition of this organization. Such report
shall include the appropriate financial statements, including but not
limited to, the statement of revenues and expenses, the statement
of fund balance, the statement of changes in fund balance, and
other appropriate financial statements.
B Y L A WS
THE BOARD OF DIRECTORS & OFFICERS
I. The Board of Directors Authority
A. The executive and administrative authority of this organization
shall be vested in the Board of Directors. The Board of Directors
shall manage the affairs of this company and shall report to and
be under the direction and control of The legislative authority.
II. The Officers - The officers of this organization shall be the President,
the Chairman of the Board, the Secretary, and the Treasurer, each of
whom shall be elected by the Assembly of Trustees.
A. The President shall be the Chief Rituals Officer of this organization,
shall appoint the nominating committee with the approval of the
Board, shall preside at the Assembly of Trustees, shall make an
quarterly report to the Board of Directors and the Assembly of
Trustees, and shall perform such other duties as the Assembly of
Trustees or the Board of Directors may require.
B. The Chairman of the Board shall be the Chief Executive Officer of
this organization, shall preside at all meetings of the Board of
Directors, shall appoint all committees, with the approval of the
Board, and shall perform such other duties as the Assembly of
C. The Secretary shall be the Chief Recording Officer of this
organization, shall keep the records and the minutes of the
Assembly of Trustees, and meetings of the Board of Directors, shall
attest to all contracts executed by a duly authorized officer of this
organization and shall perform such other duties as the Assembly
of Trustees or the Board of Directors may require.
D. The Treasurer shall be the Chief Financial Officer of this
organization, shall collect, receive and have the care and custody
of all moneys and securities of this organization, shall have
responsibility, under the direction of the Board of Directors, for
managing the financial affairs of this organization in accordance
with the Bylaws, shall make an annual report to the Board of
Directors and the Assembly of Trustees as to the financial
condition, and shall perform such other duties as the Assembly of
E. If the Board of Directors should appoint one, the Vice Presidents,
during the absence or disability of the President and in the order
of precedence established by the Board of Directors, shall perform
the duties of the President and shall perform such other duties as
the President or the Board of Directors may require.
III. Removal of Officers or Directors
A. For cause, the officers or the Board of Directors, by a two-thirds
vote of the Trustees present at the Assembly of Trustees or the
directors present at a meeting of the Board, may remove from
office any elected officer or director.
IV. Committees, subcommittees:
A. The Board of Directors shall establish such committees and non-
board officers as it deems necessary to assist in the administration
of the business. The chairman of the Board of Directors, after
consulting with other members of the Board, shall determine
committees and non-board officers. The chairman of the Board
shall appoint the chairman for each committee.The following
committees and/or non-board officers may be established:
Philantrophy Committee - works to promote one of the most
important pillars of our sorority: service.
Membership Committee - Assisting with Membership Contact
and planning rush week and open meetings.
Fundraising Committee - helps raise funds for various activities
throughout the year.
Public Relations Committee - coordinating all media, promotion,
and external affairs information.
Sisterhood Committee - plans the sisterhood events once a
quarter
Social Committee - plans and executes all social events
B Y L A WS
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POLICIES & PROCEDURES
Conflict of Interest
The Conflict of Interest Policy along with a non-disclosure and a non-
solicitation agreement is to be signed by all members of the board of
directors and all members of this organization on an annual basis. The
signed documents must be kept on file. A member shall not become
involved with causes, organizations, events or activities that conflict with
the best interest of this organization, or otherwise compromise in any
manner of the integrity of this organization. A person involved in such
activities may be censured, as deemed.
A conflict of interest policy includes the following considerations:
A member owes a duty of loyalty to the organization.
At all times, members should devote their full attention to the

organization business and their duties.
A member must avoid any activity that conflicts with the interests of the
company.
A member must disclose a potential conflict in advance.

An example of a conflict of interest would be if a member is essentially
competing against The Cupcake Society, the organization would have the
right to require the member to give up such an activity and to take
appropriate corrective action.
Discipline Procedures
The Assembly of Trustees will investigate those matters where a member,
may have failed to comply with the laws and/or policies of this
organization, or violated local, state, provincial, or federal laws. Further,
the Assembly of Trustees is vested with the authority to conduct
membership disciplinary hearings on behalf of the Board of Directors and
in accordance with the organization rules and bylaws. Upon completion
of a member hearing, the membership committee will provide an action
recommendation to the Board of Directors.
Suspension & Termination
Suspension could last up to 2 - 3 months. A member who fails to pay
quarterly dues or any outstanding penalties or costs will be sent a final
delinquency notice. Failure to comply with this notice will result in a
suspension or cancellation of membership. A breach of contract will also
result in suspension, and may be terminated.
Deactivation & Withdrawals
A member may elect to deactivate their membership under certain
circumstances upon advance written notice, except for purposes of dues
liability. In addition, members are responsible for paying any dues, fees
and penalties. Before withdrawal, members must submit a written
statement why they are freezing membership. Inactivation may also occur
as a result of a members inappropriate behavior, a negative attitude that
does not foster a sense of teamwork and/or safety violations of any kind.
Inactivation under these circumstances shall be at the sole discretion of the
Assembly of Trustees. All members re-submitting back into membership
must apply online and pay a non refundable reactivation fee, including
any outstanding balances.
Letter of Recommendation
Faculty members or standing officers are not obligated to write letters of
recommendation or reference. All candidates must be a member in good
standing and an active member for at least one year in order to be
eligible for a recommendation letter.
Legacies
The Founders of this organization stated that prospects who are
considering membership of those who are identified as a relative of a
member of The Cupcake Society (while this organization is not expected
to extend an invitation to join to an individual based solely on the basis of
his relationship to a member of this organization), the Founders have
declared that legacies should receive the courtesy of special consideration
for membership.
No MLM Policy
The Cupcake Society is a niched community for people running
independent businesses. Participation in The Cupcake Society is focused
on building relationships with other business owners and strengthening
your personal and professional reputation.
That being said, CCS will not extend membership to anyone promoting,
advertising, selling, or mentioning an MLM, (also known as multi-level or
network marketing company). For our purposes, an MLM is defined
broadly as any business that recruits distributors, resellers, consultants, or
others for the sale or representation of a product or service that does not
originate from the person requesting membership with CCS. This includes
matrix marketing and direct sales companies.
Here's why...
The nature of an MLM business is to compensate its distributors based on
product sales they personally generate as well as the sales of other
distributors whom they have introduced to the company ("downline"). A
distributor's success depends upon developing an ever-expanding network
of people who join the business. MLM sales, in addition to "Get Rich
Quick" opportunities, tend to draw focus from independent business
networking toward selling secondary business opportunities. We are not
comfortable having our members solicited or propositioned to join or add
another business.
We do not judge the merit or question the legitimacy of such companies.
Though it is possible for a representative from an MLM (as we define it) to
simply sell the product or service without recruiting distributors or
resellers. Any mention on our bulletin Board or at a Cupcake event, of
such a company, its products, or of a business dependent on its products,
is strictly prohibited.
In determining whether a member's profile or activity violates our No
MLM policy, The Cupcake Society will consider the following factors:
Offering commissions to recruit new distributors.
Business is structured around hosting parties where guests purchase
product. Event must be approved by officers/ Founders.
Requiring new distributors to purchase costly inventory or "start-up
kits."
Profits from sales are derived from recruited sellers ("downline"),
rather than solely their own sales.
Commissions derived from sales moves "up-line."
Monetary distributions originate from funds paid by new or
existing participants.
Businesses monitored by the Better Business Bureau, state Attorney
General, Federal Trade Commission, or any state or federal
agency.
Unrealistic or unsupported promises regarding profits or return on
investment.
Solicitation & Distribution
The solicitation of goods or services by one member to another during
regularly scheduled meetings is prohibited. Selling commercial goods and
distributing promotional information and handbills during any
organization activities are also prohibited. Exceptions to this policy are
made for sponsored activities and, at the discretion of the Founders or
Officers, for charitable sales.
Attendance & Punctuality
This organization depends upon the regular attendance of our members
and hence does not allot a fixed number of meetings/events to miss. The
membership committee will be as helpful as possible when a member
cannot attend a meeting/event. Excessive tardiness and unexcused
absences may lead to disciplinary action up to and including reactivation.
*Officers and committee members must have another committee member cover
them in their absence.
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Private Policy
The Cupcake Society have a series of closed-door meetings that are held
in private. We may refuse to discuss something with other people who do
not belong to our organization. Our non-disclosure policy explicitly
outlines the information CCS will and will not make public within our
membership contract.
We won't sell or share your information to anyone outside The Cupcake
Society, period. We hate spam as much as you do, so we won't publish
your email address. If someone wants to contact you, they'll have to use
the The Cupcake Society GroupMe system, which will allow you to
correspond without revealing your information.
If you are developing a site or writing a blog that will mention CCS and/
or our current and potential products, members, partners, as a courtesy to
the company, please notify the Assembly of Trustees before hand. The
companys name, logo and/or trademarks may not be used without
explicit permission in writing from the company.
Social Media Private Policy
Whether you are an authorized company spokesperson or not, when
youre talking about our company, our brands, or our business on your
social networks, keep in mind that:
1. Our companys Information Protection Policy, and other policies
still apply.
2. You are responsible for your actions. We encourage you to get
online and have fun, but use sound judgment and common sense.
3. You are an important ambassador for our companys brands, and
youre encouraged to promote them as long as you make sure you
disclose that you are affiliated with the company. How you
disclose can depend on the platform, but the disclosure should be
clear and in proximity to the message itself.
4. When you see posts or commentary on topics that require subject
matter expertise, avoid the temptation to respond to these directly
unless you respond with approved messaging the company has
prepared for those topics. When in doubt, contact your Founders/
officers.
5. Be conscientious when mixing your business and personal lives; be
sure to make good judgment.
6. Post, publish, or transmit any text, graphics, or material that is
illegal or violates local and national laws or any text that contains,
encourages, advocates, or expresses obscenity, child
pornography, the making or buying of illegal weapons or illegal
drugs, hatred, bigotry, racism, vulgarity, gratuitous violence or the
use of weapons are prohibited.
The Cupcake Society attracts people who are seeking authentic
connections. Unsolicited, repetitive messages or plugs from members is
unwanted and considered irritating. Behaviors that may trigger people in
this community to flag you for spam are:
Sending promotional, identical, or repeated messages or invitations to
your network
Including your website URL in posts, comments or threads when it does
not relate to the conversation
Posting identical articles, events, and comments in Groups that are
unrelated to the Group topic.
Non Smoking Policy
The use of smoking products of any sort shall be prohibited. Smoking any
substance, including but not limited to, tobacco, cloves, marijuana.
Smoking products include, but are not limited to, all cigarettes products,
cigars, pipes etc. This policy applies to all membership types. Members
engaging in smoking and/or the use of smoking products in violation of
this policy may be appointing authority for appropriate action.
COMMUNICATION SYSTEM
Open Communications
All members must follow principles of open communication in dealing with
each other, with standard and business members, and with the Executive
Directors and other staff of this organization. Open communications will
be characterized as constructive and used in an effort to ensure a positive
approach to the resolution of problems or concerns.
GroupMe
GroupMe is the best way to chat with
everyone in The Cupcake Society. It's
absolutely free and best of all, it works on
nearly every phone, via push or SMS.
With GroupMe, it's easy to reach anyone,
anytime, anywhere. Share motivational
quotes and phrase as well as sharing
updates on news and events. (See
page 12 for SMS commands.)
Skype
Members out-of-state or out of local jurisdiction have the
option to communicate by telephone or video
conference. Be a part of our online community, connect
with us on Skype! It's easier than ever! You can install
Skype and be able to connect to a meeting within minutes. Members in
jurisdiction must request to Skype a meeting, at least one week prior to
the date with proper reasons.
eNewsletter Blast
We send out an email newsletter that keeps you up to date with new
business, new additions and changes made. We also include a list of new
content that has been added to the website.
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COMMUNICATION SYSTEM
E-Mail:
E-mail is an important tool for sharing information
throughout the organization and the use of this
technology is crucial for good communication.
Website
Website is managed by the marketing and
communication team. The websites contains
information on events and news.
Committee Meetings
There are several committee meetings that are
schedule on a as needed basis and they are located
around the tri-state area. The purpose of the
committee meetings is to provide a forum in which
administration and members may discuss
organization issues and make recommendations
concerning such issues to the Founders/Officers.
Identification Cards
All business members are issued identification cards.
These cards are issued at the time of expectancy and
are validated annually. Business members must have
it in their possession. Business I.D. cards also serve as
proof of identity for a 10% discount on all
merchandise except book club textbooks. The I.D.
cards also allow business members to attend
sponsored events at a reduced rate.
Dismissal
A member may be dismissed from membership for unsatisfactory
performance, or a current incident of grossly inefficient performance, or
unacceptable personal conduct. In the event either party terminates this
contract, the Assembly of Trustees have the right to immediately terminate
membership. Not attending disciplinary meetings, will automatically result
in dismissal from membership without further notice.
Financial Obligation
Dues - Membership dues are owed between the 1st and the 5th of every
quarter. After the 5th day a $25 late penalty will go into effect. After the
10th day a member will be sent a final delinquency notice. Failure to
comply with this notice will result in a suspension or cancellation of
membership. Dues may be deducted as ordinary and necessary business
expenses. Membership dues are non-refundable and are subject to
change. Any members still in arrears is not promoted to participate in any
organization activities, including GroupMe chat.
Prorated Charges - Dues are not prorated. Applicants who join within the
first 60 days of a marketing quarter will be fully responsible for full
amount of dues. Applicants who join after the first 60 days of a marking
quarter, fees will roll-over to the next quarter.
Standard Business
1 Mar 1st - April 29th $49 / $179yr $99 / $379yr
2 June 1st - July 30th $49 / $179yr $99 / $379yr
3 Sept 1st - Oct 30th $49 / $179yr $99 / $379yr
4 Dec 1st - Jan 29th $49 / $179yr $99 / $379yr
Reactivation of Membership - Reactivation occurs when an member who
has separated from the organization for more than 90 days and/or has
failed to submit quarterly dues. We are a legacy of a sisterhood and
service and welcome you back with open arms. If additional assistance is
needed, please contact the membership committee. A $25 reactivation
fee must be submitted with remaining balance before returning to
membership.
Promissory Notes
A written, signed, unconditional promise to pay a certain amount of dues
on demand at a specified time, within a marking quarter. Promissory
notes must be signed and submitted within 14 days of the due date.
Promissory notes are only available for members in good standing. All
notes MUST include repayment schedule and be approved by officers.
Promissory Notes Must Include:
Members full name
Reporting quarter
Reason for extension
Repayment schedule
Membership Fees Not Refundable
Membership fees are non-refundable for any reason once paid, and all
prepaid annual membership fees are non-refundable after a 24 hour
grace period during which prepaid membership may be cancelled in
writing by sending an email to info@iwannabeacupcake.com with a request
for a full refund on your annual membership. Include your full name
exactly as it appears on your membership account and the email
addressed associated with your account. Failure to submit the name
exactly as it appears on your account or the correctly associated email
address may forfeit the refund.
Quarterly Reporting
17 D R E S S C O D E P O L I C Y
Why Dress Code?
Our image is a very important part of The Cupcake
Societys brand. Overall physical appearance is
crucial for all membership types. Our dress code
gives us a standard for a professional appearance.
Enabling our brand to project a professional, yet
fashionable image while experiencing the
advantage of being casual and relaxed. These
guidelines will help you determine what is
appropriate to wear during all social gatherings;
Clothing that reveals too much is not appropriate,
even in a casual setting. In a cupcake environment,
clothing should be pressed and never wrinkled.
Torn or dirty clothing is unacceptable, except when
group is volunteering. Jeans must be worn with a
blazer and/or heels. Any clothing that has words,
terms or pictures that may be offensive to women is
unacceptable. Clothing that has the CCS logo is
encouraged, as well as wearing CCS signature
colors (Black, Pink & White).
Signature Styles
All Black Attire
Black or Pink Blazer
White or Pink Pashmina Scarves i.e for colder
weather
Hair, Makeup & Perfume - Should be neat and in
good taste.
Shoes / Footwear & Athletic Gear- Athletic shoes,
sneakers, and athletic gear are only acceptable
when volunteering outdoors or exercising. Any
other style shoe in good condition are acceptable.
T H E R U L E S
THE INGREDIENTS OF A CUPCAKE
All members, business and standard members shall:
1. Uphold and abide by our mission, and founding principles of this
organization, to preserve and promote by all honorable means, the
interests and good name of this organization, and its members.
2. Maintain and uphold our core values and the culture of this
organization. Having a genuine mindfulness of our social responsibility to
support the quality of services, community improvement, charitable
initiatives, volunteerism and positive influence.
3. Uphold and abide by this organization private policies and the rules
and regulations to this organization, including all financial obligations.
4. Abide by applicable federal, state, and local laws, ordinances, rules
and regulations.
5. Contribute to volunteering.
6. Uphold an social entrepreneurial spirit that allows for the proactive
adaptation and evolution of our services.
To the extent not inconsistent with these Laws, the Board of Directors may specify,
further member's responsibilities and the causes for which a member may be
suspended from membership.
T H E R U L E S
GROUPME SMS COMMANDS
SMS COMMANDS FOR GROUP MEMBERS
These commands will work in any group: Text to GROUP (47687).
GroupMe never shares your personal information with others. Your phone
number and email address are always kept private from other group
members. If you need the information of other users in your group, send
them a direct message and simply ask. In case of a dispute, we ask that
members exit the group.
One you have been accepted into membership, you will receive a link to
join the group. (optional)
#help This command will send you a text with the basic commands
you might have forgotten.
#list Send this command, and you'll receive a list of the names of
everyone in your group.
#name [name] Set your name with this command, so others know
who you are. For example, #name John will change your name to John.
This command will only change your name for one specific group.
#mute | #unmute Use this command to mute and unmute
groups. The first time you send it, you will no longer receive messages
from this group. When youre ready to start receiving messages again,
text #unmute to begin receiving messages again!
#exit This command will automatically remove you from a group.
CONFERENCE CALL COMMANDS
CONFERENCE CALLS
Scheduled conference calls are held bi-monthly on the 17th. Attendance
and participation in conference calls are mandatory.
Important Conference Call Rules:
Clicking over, will disconnect you from the call.
Callers must be muted unless you are speaking.
When speaking, please limit any background noises.
Standard Conference Number (661) 673.8600
Member Access Code: 803286#
Please do not give out this number unless authorized.
Participant Touch Tone Commands
The following touch tone commands are available to all callers that call in
with a # key after the access code.
Press *3 once to exit the conference call
Press *4 once to hear all touch tone commands available to the caller
Press *6 to mute the individual line
TOUCH TONE COMMANDS
CUPCAKE AFFAIRS
Private Meetings
Meetings will be held monthly on the 1st Sunday of every month and they
are open during our Sugar Rush (Rush Week) to other participants
interested in learning more about the organization. These meetings should
be a priority in members schedules. Members are allowed to miss one
meeting per a quarter, after which discipline procedures will be issued.
Meetings usually start at 3pm and adjourned at 6pm. All members are
given a 15 minute grace period. Skype is only available for members who
request at least a week in advance. Transportation is not provided.
Meetings include:
Expert advisors who participate in discussions
Moderated by facilitator
Guest Speakers (on business topics selected by the group with
time for questions and answers)
Interactive exercises
Is confidential (all members must sign a confidentiality agreement
when signing in)
Sugar Rush (Rush Week)
Rush Week - a limited, high-pressure period when CCS recruit new
members. Rush Week usually happens on the 1st & 2nd day of every
quarter. Only Rush Week applicants qualify for an application fee waiver.
Social Luncheons
An open event for the well-dressed, classy women. Networking with like-
minded individuals, our guest will have the opportunity to make
connections while dining out. Invite only, admission only with a RSVP pass
when you register online.
Workshops & Seminars
Our workshops & seminars are designed to inform, inspire, educate and
invigorate women in their personal and professional lives.
Our motivational business training seminars are to assist, visionaries,
career oriented individuals and small business owners in achieving their
highest potential. Our seminars are a resource hub that equips the
aspiring entrepreneur. The seminars are designed to attract, engage, and
ignite entrepreneur's personal, professional, and future growth.
Our business workshops are designed for entrepreneurs and business
professionals to gain insight and hands on business training. Learn how to
write a successful business plan, or generate a hot marketing plan that will
infuse your business advertising strategies. Our seminars and workshops
are the nuts and bolts of new business development. You don't know what
you don't know and what you don't know can cost you millions. Most
workshops and seminars are free with membership.
Volunteering, Fundraisers & Campaigns
We believe in being involved in the communities we are a part of.
Volunteering as a group helps us enrich our community and change the
world through a powerful source.
Volunteering are essential for all members to attend. It is important that all
members participate and take charge in planning fundraisers and
campaigns as well as other meetings & events. We expect members to
commit and pledge to each project. These specific projects enable us to
make a difference not only in our community but an ever changing world.
All donations and contributions enable us to continue our mission, raise
awareness and support other causes.
(Continue)
CUPCAKE AFFAIRS
CUPCAKE AFFAIRS
Volunteering, Fundraisers & Campaigns
Volunteering with Children -
We encourage our members to bring their own children along. Helping
others is the best way for children to build strong morals. Many of our
volunteer jobs are perfect for families with little ones. However, before
deciding whether youre interested, keep in mind weather conditions and
your child's physical ability. Some walks and races are very crowded,
which can be overwhelming to children. Mom please remember to bring
extra water, snacks or a stroller/wagon for your little ones.
The Reading Cafe Book Club - Co-ed
Connect with other like-minded individuals while learning new strategies
for success in business and life. Read both classic and contemporary
business books, then discuss over a cup of tea, and network with other
individuals. This group is both social and professional. Come ready to
debate, explore, enlighten, inspire, and share! We meet once a quarter in
a relax and comfortable location.
Members eBulletin Board
Members can post a range of information about their organizations on
our website or in our e-newsletter. Information must be submitted in
advance.
Girl Code Annual Discussion
Girl code is a community event design for young women (ages 12 and up)
to achieve and reach their full potential by creating a strong foundation of
women empowerment. Girl code will inspire and support healthy
development by providing the information and the resources teenage girls
need to succeed.
Little Black Dress Social Mixer
An evening of real connecting... A networking event you can really love!
In celebration of February the month known for love, we focus on ways
we can put more heart into business. Business networking is a really
valuable way to expand your knowledge, learn from the success of others
and tell others about your business.
Our annual social mixers are geared towards creative and professional
business women who find social interaction with like-minded women to be
beneficial. Our social mixers provide a wonderful opportunity for business
women to make connections, find new clients, talk about their expertise,
enjoy some girl bonding, and rub elbows with other successful women.
AFFILIATIONS /PROGRAMS
The Brand Ambassador Program
We are looking for a handful of Brand Ambassadors for each membership
who will help us spread the word about The Cupcake Society. We will
keep all applications on file and will only contact you if there is a space
available.
We are looking for someone who is outgoing, well-connected, creative,
and would be interested in the field of marketing/advertising and/or event
planning. The goal of the Brand Ambassador program is to provide a
resume-building opportunity that allows for some fun and creativity while
also being an effective marketing tool for The Cupcake Society. Our Brand
Ambassadors will received free standard membership, free apparel, and a
personal fashion stylist.
Little Miss Cupcake
Little Miss Cupcake is a Big Sister services for girls ages 6 - 12yrs of age.
Little Miss Cupcake inspires all girls to be beautiful inside out. We will
address needs of girls and their communities through research-based
programs and advocacy that empower girls to reach their full potential
and to understand, value, as well as giving them the tools they need to
succeed.
CUPCAKE AFFAIRS
RECOGNITION AWARDS
The performance awards presents an opportunity to link outstanding
performance to the achievement of The Cupcake Societys vision, mission
and strategic goals. The service awards are recognizing members for
their length of service. The performance awards are given to those
individuals who have excelled in all aspects of their responsibilities within
membership. The awards are in five major categories:
THE EXTRA INGREDIENT AWARD
This award will honor officers or member(s) who perform their
responsibilities by providing extraordinary service in helping others, on
behalf of The Cupcake Society. The award recipient(s) may be a member
who regularly demonstrates her commitment to the organization and the
cupcakeish mentality is demonstrated in all they do.
THE ULTIMATE CUPCAKE AWARD FOR EXCELLENCE
Awarded to members and/or committees whose accomplishments have a
significant and lasting impact on the organization pursuit of excellence in
achieving its mission and strategic plan.
PINK SUGAR OUTSTANDING CONTRIBUTION AWARDS
Awarded to members and/or committees whose commitment to the
organizations vision, mission and strategic goals has enhanced the
organization and the organizations working environment. The
achievement categories for this award are designed around the values
that guide The Cupcake Society specific goals and activities: excellence
and continuous innovation, independent thinking, diversity,
professionalism, communication and the highest standards in every
aspect of organization life and actions.
RED VELVET SERVICES AWARD
Members are recognized for their 5-year milestone anniversaries with a
choice of gifts available through a database, for all honorees at each
service level. These gifts are awarded each year at our annual
anniversary dinner.
THE YESSS AWARD
The goal of the YES Award is to provide special recognition to members
for simple achievements in their everyday roles. This is intended to be a
member generated recognition. A random drawing will take place for
two free movie tickets, or a gift card for personal spa treatments. All
nominees are also recognized at the anniversary dinner held each year.
RECOGNITION AWARDS
We were born to make and manifest the glory of god that is within
us. Its not just in some of us; its in everyone. And as we let our own
light shine, we unconsciously give other people permission to do the
same. As we are liberated from our own fear, our presence
automatically liberates others. - Marianne Williamson
FOOD FOR THOUGHT:
24
NA ME E MAI L P HONE NUMB E R
D I R E C T O R Y
The Cupcake Society Member Service
Email: info.iwannabeacupcake.com
Tel: 267.719.3227(CCS)
Standard Conference Number: 661.673.8600
Access Code: 803286#
I am not what I ought to be, I am not what I want to be, I am
not what I hope to be in another world; but still I am not what
I once used to be, and by the grace of God I am what I am
! John Newton
FOLLOW US @CUPCAKESOCIETY_

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A member owes a duty of loyalty to the organization.

At all times, members should devote their full attention to the

A member must disclose a potential conflict in advance.

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