REGULATIONS ELIGIBILITY Candidate for admission to the frst year of the BBA degree course shall be required to have passed the higher examination conducted by the government of Tamilnadu or there examinations accepted as equivalent thereto by the university. OBJECTIVE OF THE COURSE To develop administration and leadership skills among students. To provide knowledge skills and ethical values to run a socially responsible business organisation. To understand the role played by fnancial and non!fnancial organisation which support the business system. To enhance the entrepreneurial skills of the students for the promotion of innovative thoughts. To create responsible citi"en who takes care of the needs of the society along with earning profts SCHEME OF EXAMINATION 1 BBA (Students admitted from 2012 2013 onwards) Subject Coe Subject H!" o# I$"t!uct%o $ E&'( Du!'t%o $ (H!") M'& M'!)" C!e% t *o%$t " CA C E Tot' + F%!"t Se(e"te! *'!t , I #$%TA&B#'#( #$%)*&#'#( #$%+,&#'#( #$%--&#'# Tamil!*( )indi!*( +rench .*( -alayalam!* / 0 $/ 1/ #'' 0 *'!t , II #$%23&B#'# 4eneral 2nglish . * 5 0 $/ 1/ #'' 0 *'!t , III #$%BA-#'# Core #6 7rinciples of -anagement 5 0 $/ 1/ #'' 8 #$%BA-#'$ Core $6 Business Communication 5 0 $/ 1/ #'' 8 #$%-ABAA#' # Allied *6 Business -athematics / 0 $/ 1/ #'' 8 *'!t , IV #$%92#'# 9alue 2ducation6 :oga ! 0 $/ 1/ #'' $ Seco$ Se(e"te! *'!t , I #$%TA&B$'#( #$%)*&$'#( #$%+,&$'#( #$%--&$'# Tamil!**( )indi!**( +rench!**( -alayalam!** / 0 $/ 1/ #'' 0 *'!t - II #$%23&B$'# 4eneral 2nglish . ** 5 0 $/ 1/ #'' 0 *'!t - III #$%BA-$'# Core 06 ;rgani"ational Behaviour 5 0 $/ 1/ #'' 8 #$%BA-$'$ Core 86 Business 2nvironment / 0 $/ 1/ #'' 8 #$%C<BAA$'# Allied **6 ;=ce Automation for Business 8 0 $/ 1/ #'' 0 #$%C<BAA7$' # Allied 7ractical * 6 ;=ce Automation for Business $ 0 8' 5' #'' $ *'!t , IV #$%92$'# 9alue 2ducation6 2nvironmental <tudies $ 0 $/ 1/ #'' $ 2 BBA (Students admitted from 2012 2013 onwards) T.%! Se(e"te! *'!t , III #$%BA-0'# Core /6 7roduction and -aterials -anagement / 0 $/ 1/ #'' 8 #$%BA-0'$ Core 56 7rinciples of -arketing / 0 $/ 1/ #'' 8 #$%BA-0'0 Core 16 Business 2conomics / 0 $/ 1/ #'' 8 #$%BA-0'8 Core >6 Business &aw / 0 $/ 1/ #'' 8 #$%BA-0'/ Core ?6 +inancial / 0 $/ 1/ #'' 8 3 BBA (Students admitted from 2012 2013 onwards) Accounting #$%CCBAA0'# ( #$%-ABAA0'# Allied ***6 Basics of Cost Accounting ( ;perations ,esearch / 0 $/ 1/ #'' 8 Fou!t. Se(e"te! *'!t , III #$%BA-8'# Core #'6 +inancial -anagement / 0 $/ 1/ #'' 8 #$%BA-8'$ Core ##6 )uman ,esource -anagement / 0 $/ 1/ #'' 8 #$%BA-8'0 Core #$6 Business 2thics 8 0 $/ 1/ #'' 8 #$%BA-8'8 Core #06 *ndustrial law 8 0 $/ 1/ #'' 8 #$%BA-8'/ Core #86 -anagement Accounting / 0 $/ 1/ #'' 8 #$%CCBAA8'# ( #$%-ABAA8'# Allied *96 7rinciples of Auditing ( Business <tatistics / 0 $/ 1/ #'' 8 3on -a@or 2lective course $ 0 $/ 1/ #'' $ F%#t. Se(e"te! *'!t , III #$%BA-/'# Core #/6 <trategic -anagement 5 0 $/ 1/ #'' 8 #$%BA-/'$ Core #56 2ntrepreneurial Aevelopment 5 0 $/ 1/ #'' 8 #$%BA-/'0 Core #16 2xport and *mport -anagement 5 0 $/ 1/ #'' 8 #$%BA-/'8 Core #>6 Business ,esearch 5 0 $/ 1/ #'' 8 #$%BA-/'/ Core #?6 )uman ,esource Aevelopment 5 0 $/ 1/ #'' 8 #$%BA-/'5 Core $'6 7ractical Banking B<elf studyC ! 0 !! #' ' #'' 8 #$%BA-75'# 7ro@ect work ! ! ! ! ! ! *'!t , V #$%BA2/'# 2xtension Activity ! ! ! ! ! # S%&t. Se(e"te! *'!t , III #$%BA-5'# Core $#6 *nvestment -anagement / 0 $/ 1/ #'' 8 #$%BA-5'$ Core $$6 <ervices -arketing / 0 $/ 1/ #'' 8 #$%BA-5'0 Core $06 ,etail / 0 $/ 1/ #'' 8 4 BBA (Students admitted from 2012 2013 onwards) -anagement #$%BA-5'8 Core $86 7rinciples of *nsurance / 0 $/ 1/ #'' 8 #$%BA-5'/ Core $/6 ,eward -anagement / 0 $/ 1/ #'' 8 #$%BA-5'5 Core $56 -anagement *nformation <ystem B#'' D *nternalC / 0 #'' ! #'' 8 #$%BA7,5'# Core $16 7ro@ect Eork ! ! /' #/' $'' $ G!'$ Tot'+ /000 1/ 2 F 2very student shall have to undergo a Aiploma Course in 3A4e!t%"%$5 M'$'5e(e$t6 during <econd :ear BThird and +ourth semestersC. 5 BBA (Students admitted from 2012 2013 onwards) NON MAJOR ELECTIVE COURSE The student of other department can choose any one sub@ect oGered by our department. S7 No7 Subject Coe Subject # #$%BA38'# Business -anagement $ #$%BA38'$ -arketing -anagement DI*LOMA COURSE 2very student shall undergo a Aiploma Course during their Third and +ourth semesters as given hereunder6 N'(e o# t.e D%8+o(' Cou!"e Du!'t%o$ Advertising -anagement ?' )ours of $ <emesters B2ach semester consist of 8/ hoursC FOR COURSE COM*LETION <tudent shall pass the course of study under 7art * BTamil( -alayalam( +rench( )indiC and 7art ** B2nglishC papers in * and ** semesters. <tudent shall pass 9alue 2ducation Course such as :oga and 2nvironment <tudies in * and ** <emester respectively. <tudent shall pass the chosen Allied Courses in *** and *9 <emesters. <tudent shall pass a Aiploma course in their second year of study. <tudent shall choose and pass a 3on -a@or 2lective Course in the fourth semester. <tudent shall pass <elf study and complete internal evaluation courses in 9 <emester. <tudent shall undergo an extension activity in 9 semester. <tudent shall submit a pro@ect report at the end of 9* semester. 6 BBA (Students admitted from 2012 2013 onwards) TOTAL CREDIT DISTRIBUTION Co(8o$e $t Subject No o# Subjec t" M'&%(u ( M'!)" Tot'+ M'!) " C!e% t" *'!t , I Tamil()indi(-alayalam(+rench $ #'' $'' 5 *'!t , II 4eneral 2nglish $ #'' $'' 5 *'!t - III Core $5 #'' $5'' #'8 Allied Theory 8 #'' 8'' #/ Allied 7ractical # #'' #'' $ 7ro@ect # $'' $'' $ *'!t , IV 9alue 2ducation6 :oga # #'' #'' $ 2nvironmental <tudies # #'' #'' $ 3-2C # #'' #'' $ *'!t , V 2xtension Activity ! ! ! # Tot'+ 9:00 1/2 7 BBA (Students admitted from 2012 2013 onwards) 12UBAM101 CORE 1; *RINCI*LES OF MANAGEMENT SEMESTER- I Tot'+ Hou!"; <0 OBJECTIVE; #. To make the students understand basic management principles and the evolution of diGerent management approaches. CONTENTS UNIT - I (10 Hou!") Aefnition of -anagement ! 3ature and scope of management . +unctions of management . Administration 9s. -anagement ! -anagement6 <cience or Art . Aevelopment of management thought and contributions of +.E. Taylor )enry +ayol and 2lton -ayo. UNIT - II (10 Hou!") 7lanning6 -eaning 3ature and 7urpose . <teps in planning . Types of plans . ;b@ectives and policies ! Aecision -aking6 7rocess of decision making ! Types of decisions ! 7roblems involved in decision making. UNIT - III (10 Hou!") ;rgani"ing6 3ature 7urpose and 7rocess . ;rgani"ation chart . ;rganisation structure . Types . &ine functional line and staG . Aepartmentation . Centralisation and Ae!Centrali"ation ! Aelegation of authority . <ta=ng . 3ature and purpose . Components of sta=ng. UNIT - IV (10 Hou!") Airecting6 3ature and 7urpose . &eadership . Types of leadership ! Hualities of a good &eader ! -otivation . -eaning defnition and process. -otivation Theories B-aslow and )er"berg theories onlyC. Communication . 7rocess of communication . Barriers. 8 BBA (Students admitted from 2012 2013 onwards) UNIT - V (10 Hou!") Co!ordination6 3eed . 7rinciples . Approaches to achieve eGective co. ordination . Controlling6 -eaning . 2lements and signifcance . <teps in control process. TEXT BOO=; #. Prasad, L.M. $''>. *!%$c%8+e" o# M'$'5e(e$t7 I+irst 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. Tripati, P.!. and ,eddy. 3. $''>. *!%$c%8+e" o# M'$'5e(e$t7 I+irst 2ditionJ. Tata -c 4raw )ill 3ew Aelhi. $. "upta, !.B. 2003. Bu"%$e"" O!5'$%>'t%o$ '$ M'$'5e(e$t7 I+irst 2ditionJ. <ultan Chand K <ons 3ew Aelhi. 0. #amasam$, T. 2008. *!%$c%8+e" o# M'$'5e(e$t7 I2ighth 2ditionJ. -acmillan *ndia &td. 3ew Aelhi. 8. %in&ar Pa&are, 2003. Bu"%$e"" M'$'5e(e$t7 I<econd 2ditionJ. <ultan Chand K <ons 3ew Aelhi. /. Busan, '.(. 2008. Bu"%$e"" O!5'$%>'t%o$ '$ M'$'5e(e$t7 I+irst 2ditionJ. <ultan Chand K <ons 3ew Aelhi. 9 BBA (Students admitted from 2012 2013 onwards) 12UBAM102 CORE 2; BUSINESS COMMUNICATION SEMESTER- I Tot'+ Hou!"; <0 OBJECTIVE; #. To make the students understand the importance of communication in business organisations. CONTENTS UNIT - I (10 Hou!") 2ssentials of communication . ;b@ectives of business communication . -edia ! Types and Barriers of communication. UNIT - II (10 Hou!") 3eed and +unctions of Business &etter . Linds . 7lanning business message . &ay out of letter. 2nquiries and ,eplies . ;rders and their execution. UNIT - III (10 Hou!") Complaints and Ad@ustment . Collection letter. Bank correspondence . Correspondence with customers. UNIT - IV (10 Hou!") Mob application &etters and resume . &etters to the editor of newspaper ! Copywriting for advertisement. UNIT - V (10 Hou!") +orms of communication ! <peeches . Telephone skills . *nterviews . -eetings ! 4roup presentation.
TEXT BOO=; #. #a)endrapa* and (ora*aa**i, +. S. $''?. E""e$t%'+" o# Bu"%$e"" Co((u$%c't%o$7 I+ourth 2ditionJ. <ultan Chand K <ons 3ew Aelhi. 10 BBA (Students admitted from 2012 2013 onwards) REFERENCE BOO=S6 #. Ba*asu,ramani$am, T. $''$. Bu"%$e"" Co((u$%c't%o$7 I<econd 2ditionJ. 9ikas 7ublishing )ouse 7vt. &td. 3ew Aelhi. $. #ai, -.S. and #ai, <. -. $''8. Bu"%$e"" Co((u$%c't%o$7 I<econd 2ditionJ. )imalaya 7ublication )ouse 3ew Aelhi. 0. Pi**ai, #.S.. and Ba&a/ati, 9. $''1. Co((e!c%'+ Co!!e"8o$e$ce '$ O?ce M'$'5e(e$t7 I<econd 2ditionJ. <ultan Chand K <ons 3ew Aelhi. 11 BBA (Students admitted from 2012 2013 onwards) ALLIED I; BUSINESS MATHEMATICS SEMESTER , I Tot'+ Hou!"; <0 OBJECTIVE; #. To make the students apply the mathematical tools in business. CONTENTS UNIT - I (10 Hou!") -atrices . Aefnition . Types of -atrices . Addition and <ubtraction of -atrices . -ultiplication of -atrices . Conversion of a Business 7roblem into a &inear <ystem of 2quations ! *nverse of a -atrix ! CramerNs ,ule. C.'8te! , 9 (Sect%o$" 971 to 97<7@A 97B79) UNIT - II (10 Hou!") AiGerentiation . Addition ,ule . 7roduct ,ule . Huotient ,ule . <imple 7roblems . Applications of AiGerential Calculus. C.'8te! , @ (Sect%o$" @7<71 to @7<7/A @7<7C ) UNIT - III (10 Hou!") *ntegration . Aefnite *ntegrals . *ntegration by 7arts . Applications of *ntegration . Consumer and 7roducer <urplus. C.'8te! , B (Sect%o$" B71 to B7<A B7: to B7C79) UNIT - IV (10 Hou!") <ets . Types of <ets . ;perations with <ets . 9enn Aiagrams . Business Applications. C.'8te! , C (Sect%o$" C71 to C79) UNIT - V (10 Hou!") Aecision Theory . *ntroduction . Aecision Criteria . Aecision under ,isk. C.'8te! , 11 (Sect%o$" 1171A 1172) 12 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; #. Mariappan P. $''8. M't.e('t%c" #o! Moe!$ M'$'5e(e$tA 3ew Century Book )ouse 7rivate &td. Chennai. REFERENCE BOO=S; 1. 0itta*, 7. ,. $'#'. Bu"%$e"" M't.e('t%c" '$ St't%"t%c"7 -argham 7ublishersChennai. 2. .a/nitam, P.A. $''>. Bu"%$e"" M't.e('t%c" '$ St't%"t%c"7 Mai 7ublishers Trichy. 13 BBA (Students admitted from 2012 2013 onwards) 12UVE101 VALUE EDUCATION , YOGA SEMESTER- I Tot'+ Hou!"; B< OBJECTIVE; #. To enlighten the students with :oga and -editation. CONTENTS UNIT - I; Yo5' '$ *.D"%c'+ He'+t. (1< Hou!") 7hysical structure of human Body ! <implifed physical 2xercises ! -aharasana ! :ogasanas. UNIT - II; G!e't$e"" o# L%#e Fo!ce '$ M%$ (1< Hou!") -aintaining :outhfulness ! Ten <tages of -ind ! -ental +requency. UNIT -III; *e!"o$'+%tD De4e+o8(e$t (1< Hou!") 7urpose and 7hilosophy of &ife ! *ntrospection ! Analysis of Thought ! -orali"ation of Aesires ! 3eutrali"ation of Anger. UNIT -IV; Hu('$ Re"ou!ce" De4e+o8(e$t (1< Hou!") 2radication of Eorries ! Benefts of Blessings ! 4reatness of +riendship ! *ndividual 7eace And Eorld 7eace. UNIT -V; L'E o# N'tu!e (1< Hou!") %nifed +orce ! 7urity of Thought and Aeed ! &ove and Compassion . Cultural 2ducation. TEXT BOO=; #. V%"%o$ #o! F%"o(7 Eorld Community <ervice Centre. 14 BBA (Students admitted from 2012 2013 onwards) 12UBAM201 CORE 9; ORGANIGATIONAL BEHAVIOUR SEMESTER- II Tot'+ Hou!"; <0 OBJECTIVE; #. To use behavioural science theory to diagnose and solve individual group and organi"ational level performance issues and to demonstrate knowledge and dynamic capabilities in managing and leading people teams and organi"ations for sustainable performance. CONTENTS UNIT - I (10 Hou!") -eaning ! *mportance of organi"ational behaviour . 2lements of organi"ational behavior ;rgani"ational behaviour and other disciplines ! ;B model ! Theories of organi"ation6 )awthorne experiment. UNIT - II (10 Hou!") *ndividual &earning6 Theories of learning ! Attitude6 3ature . +unction ! +ormation . 7ersonality6 3ature ! Type . Theories . 7erception6 7erception process . 7erceptual distortion. UNIT - III (10 Hou!") -otivation6 -aslowNs need hierarchy theory . )er"bergNs two factor theory . -c4regors O and : theory . -cClellandNs need theory . -otivation techniques. UNIT - IV (10 Hou!") 4roup6 Classifcation . <tages . 4roup cohesiveness +actors inPuencing group cohesiveness . 4roup decision making process ! -orale6 -easurement . Benefts . -orale building. UNIT - V (10 Hou!") 15 BBA (Students admitted from 2012 2013 onwards) ;rgani"ational change and Aevelopment6 ,easons for change ! ,esistance to change . ;vercoming the resistance . ;rgani"ational development . ;A intervention ! <tress6 <ources of stress . -anaging stress.
TEXT BOO=; #. Prasad, L.M. $''>. O!5'$%"'t%o$'+ Be.'4%ou!7 I+ifth 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. Stepen P. #o,,ins and Timot$ A. Mudge. #??/. O!5'$%"'t%o$'+ Be.'4%ou!7 IThirteenth 2ditionJ. 7rentice )all *ndia 3ew Aelhi. $. +on, 1. .ewstrom and (eit %a/is. $'''. O!5'$%"'t%o$'+ Be.'4%ou!7 ITenth 2ditionJ. Tata -c4raw )ill 3ew Aelhi. 0. 9arma -. -. and Agrawal ,. L. $''$. O!5'$%"'t%o$'+ Be.'4%ou! I+irst 2ditionH7 Ling books 3ew Aelhi. 16 BBA (Students admitted from 2012 2013 onwards) 12UBAM202 CORE /; BUSINESS ENVIRONMENT SEMESTER - II Tot'+ Hou!"; <0 OBJECTIVE; #. To impart knowledge on business environment and its impact on business organi"ations. CONTENTS UNIT - I (10 Hou!") The concept of business environment ! *ts nature and signifcance ! Brief overview of political ! Cultural ! &egal ! 2conomic and social environments and their impact on business and strategic decisions. UNIT - II (10 Hou!") 7olitical 2nvironment ! 4overnment and Business relationship in *ndia . Corporate social responsibility6 To shareholders employees consumers and community. UNIT - III (10 Hou!") <ocial 2nvironment ! Cultural heritage ! <ocial attitudes ! *mpact of foreign culture ! Castes and communities ! Moint family systems ! &inguistic and ,eligious groups ! Types of <ocial ;rgani"ation. UNIT - IV (10 Hou!") 2conomic environment ! 2conomic systems and their impact on Business ! -acro economic parameters like 4A7 ! *nPation ! 4rowth ,ate ! 7opulation ! %rbani"ation ! +iscal defcit ! 7lan investment ! 7er capita *ncome and their impact on business decisions. UNIT - V (10 Hou!") 17 BBA (Students admitted from 2012 2013 onwards) +inancial environment ! +inancial system ! +inancial markets . -oney market . Capital market . +orex market . Commercial banks . *nsurance sector . ,egulatory framework. TEXT BOO=; #. 2ran3is !eruni*am, $'##. Bu"%$e"" E$4%!o$(e$t7 ITwentieth 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. +ustin Pau*, $'##. Bu"%$e"" E$4%!o$(e$t7 I<econd 2ditionJ. Tata -c4raw )ill 3ew Aelhi. $. #a) A&arwa*, 2002. Bu"%$e"" E$4%!o$(e$t7 I<econd 2ditionJ7 2xcel Books 3ew Aelhi. 0. 9ivek -ittal $''1. Bu"%$e"" E$4%!o$(e$t7 I+irst 2ditionJ. 2xcel Books 3ew Aelhi. 18 BBA (Students admitted from 2012 2013 onwards) 12UCSBAA2 01 ALLIED II; OFFICE AUTOMATION FOR BUSINESS SEMESTER - II Tot'+ Hou!"; <0 OBJECTIVE; ;n completion of the course the students shall have knowledge on6 #. Basics of Computer <ystem. $. Automating o=ce using -<!;=ce 7ackage. CONTENTS UNIT - I (10 Hou!") Co(8ute! B'"%c"; +undamentals of Computer6 9arious types of Computers! Computer )ardware ! The scanner! <ystem %nit! +ront side of the <ystem %nit! Back side of the <ystem %nit! *nside the <ystem %nit! Computer <oftware. I$t!ouct%o$ to I$te!$et; 2xploring *nternet .Browsing the *nternet ! 2xploring Computer 9irus. UNIT - II (10 Hou!") M%c!o"o#t Fo!6 2xploring -< Eord $''1. <tarting -< Eord $''1! The -< Eord $''1 Eork <pace. *!e8'!%$5 t.e F%!"t Docu(e$t; Considerations before preparing a Aocument! <etting <i"e -argin and ;rientation of a Aocument!Typing the Text! *nserting a Table!<aving the Aocument!7rinting the Aocument! Closing the Aocument. E%t%$5 t.e Docu(e$t; +inding and ,eplacing the Text!Translating Aocument7 C!e't%$5 Fo!( Lette!"A E-('%+ Me""'5e" '$ L'be+"; Creating a -ail -erge Aocument!<ending a 7ersonali"ed 2!-ail -essage to -ultiple ,ecipients!-odifying records in the Aata <ource! 2nvelopes and &abels. UNIT - III (10 Hou!") M%c!o"o#t E&ce+; St'!t%$5 E%t. E&ce+ 200B!<tarting -icrosoft 2xcel $''1! Eorking with <pread sheet! 2xploring -icrosoft 2xcel $''1. *!e8'!%$5 t.e F%!"t E&ce+ Fo!)".eet6 2ntering Aata in Eork sheet!+ormatting Cells! <etting the format and other properties of a Eork sheet! <aving Eorkbook! 7reparing Eork sheet for 7rinting. Co$%t%o$'+ Fo!('tt%$5A So!t%$5A '$ F%+te!%$5 D't'; About Conditional +ormattingIAbout <ort and +ilter feature! C.'!t" '$ S('!t A!t!6 <electing the Chart type! <etting the Chart ;ptions! ,esi"ing and positioning the Charts in a Eork sheet! Converting a 19 BBA (Students admitted from 2012 2013 onwards) Chart type into another type! Eorking with <mart Arts. Fu$ct%o$" %$ E&ce+6 Aefning basics of a +unction! %sing Arithmetic +unctions! %sing Text +unctions! %sing +inancial +unctions. UNIT - IV (10 Hou!") M%c!o"o#t *oEe!*o%$t; Be5%$$%$5 E%t. M%c!o"o#t *oEe!*o%$t; 2xploring -icrosoft 7ower 7oint $''1! Applying the Tool tips! <etting 7ower point options. *!e8'!%$5 t.e F%!"t *!e"e$t't%o$; %nderstanding the structure of a presentation! Creating a new 7resentation! Eorking with themes! Eorking with Text!-oving and Aeleting slides! <aving a 7resentation in diGerent formats! Closing a 7resentation! ;pening a 7resentation. C.'!t"A G!'8.%c" '$ T'b+e"6 Eorking with Charts .Adding graphics in a 7resentation! Eorking with Tables! Adding -ovie Clips! Adding <ound Clips! Eorking with the 7rint ;ption. A%$5 A$%('t%o$" %$ S+%e"; %sing Animation- Applying Custom Animation! Applying Transitions to the <lide! 7reviewing Animation! ,emoving Animation! Adding actions to an ob@ect. UNIT - V (10 Hou!") M%c!o"o#t Acce""; I$t!ouct%o$ to D't'b'"e; 2xploring Aatabases! 4etting started with -icrosoft ;=ce Access $''1! 2xploring the -icrosoft Access $''1 workspace! Closing a Aatabase and Huitting -icrosoft Access. Fo!)%$5 E%t. D't'b'"e T'b+e"6 ;pening an 2xisting Table! -odifying an 2xisting Table! Creating and <aving a new Aatabase Table! Adding 9alidation rule to a Table! Aefning the 7rimary Ley! Aescribing ,elationship between Tables! 2ntering ,ecords in a Table! <electing and Aeleting Table ,ecords! )iding and %nhiding a Table +ield! Closing the Table and Huitting Access. C!e't%$5 Re8o!t"6 Eorking with ,eports! ,enaming and <aving the ,eport! Creating a ,eport through ,eport Aesign! +ormatting the ,eport! 7rinting the ,eport. TEXT BOO=; #. 0i4as "upta, $'#'. Co(e& Co(8ute! Cou!"e =%t F%$oE" X* E%t. O?ce 200B. I+irst 2ditionJ. Areamtech 7ress 3ew Aelhi. REFERENCE BOO=S; #. LP 5ditoria* Board. 2006. +irst Le""o$" %$ M%c!o"o#t O?ce 200B. I+irst 2ditionJ. &aw 7oint. Lolkata. 20 BBA (Students admitted from 2012 2013 onwards) $. (o&net So*utions 7n3. $''>. Fo! 200B %$ SIM*LE STE*S. I+irst 2ditionJ. Areamtech 7ress. 3ew Aelhi. 0. (o&net So*utions 7n3. $''?. E&ce+ 200B %$ SIM*LE STE*S. I+irst 2ditionJ. Areamtech 7ress. 3ew Aelhi. 8. (o&net So*utions 7n3. $''>. *oEe!*o%$t Fo! 200B %$ SIM*LE STE*S. I+irst 2ditionJ. Areamtech 7ress. 3ew Aelhi. 12UCSBAA*2 01 ALLIED *RACTICAL , I OFFICE AUTOMATION FOR BUSINESS SEMESTER - II
LIST OF *RACTICAL; MS - Fo! 17 Creating a Bio!data with AiGerent +ormats and <tyles. 27 Creating a 7urchase ;rder with Tables. 97 Aeveloping a -ail -erge Aocument. MS-E&ce+ /7 Creating a Eorksheet for 2mployee 7ayroll. <7 Creating a Eorksheet for Balance <heet. @7 Creating a Chart for Analysis of an 7roduct <ales. MS-*oEe!*o%$t B7 7reparing a 7resentation for 7roduct -arketing. :7 7reparing a 7resentation with <lide Transition 2Gects for <ales Analysis. C7 7reparing a <lide!<how with Charts and Animations for an ;rgani"ation. MS-Acce"" 107 Creating a Aatabase to <tore 7roduct Aetails. 117 Creating a Aatabase for <tudents Aetails. 127 Creating a ,eport using the 7roduct Aetails Aatabase 21 BBA (Students admitted from 2012 2013 onwards) 12UVE201 VALUE EDUCATION , ENVIRONMENTAL STUDIES SEMESTER - II Tot'+ Hou!"; <0 OBJECTIVE; #. To create an awareness on the environment and related issues. CONTENTS UNIT , I; T.e Mu+t%%"c%8+%$'!D $'tu!e o# e$4%!o$(e$t'+ "tu%e" (2 Hou!") Aefnition <cope and importance ! 3eed for public awareness UNIT , II; N'tu!'+ Re"ou!ce"; (< Hou!") Re$eE'b+e '$ $o$-!e$eE'b+e !e"ou!ce"; 3atural resources and associated problems a) 3atural resources6 %se and over ! exploitation de forestation case studies. Timber extraction mining dams and their eGects on forests and tribal people. b) Eater resources6 %se and over ! utili"ation of surface and ground water Poods drought conPicts over water dams ! benefts and problems. c) +ood resources6 Eorld food problems changes caused by agriculture and overgra"ing eGects of modern agriculture fertili"er ! pesticide problems water logging salinity case studies. d) 2nergy resources6 &and as a resource land degradation man induced landslides soil erosion and desertifcation. ,ole of an individual in conservation of natural resources. 2quitable use of resources for sustainable lifestyles. UNIT , III; Eco"D"te(" (: Hou!") Concept of an ecosystem <tructure and function of an ecosystem 7roducers consumers and decomposers. 2nergy Pow in the ecosystem 2cological succession +ood chains food webs and ecological pyramids 22 BBA (Students admitted from 2012 2013 onwards) *ntroduction types characteristics features structure and function of the following ecosystem6! a) forest ecosystem b) grassland ecosystem c) Aesert ecosystem d) Aquatic ecosystem Bponds streams lakes rivers oceans and estuariesC UNIT - IV; B%o%4e!"%tD '$ co$"e!4't%o$ (@ Hou!") *ntroduction ! Aefnition6 genetic species and ecosystem diversity. Biographically classifcation of *ndia. 9alue of biodiversity6 consumptive use productive use social ethical aesthetic and option values. Biodiversity at global 3ational and local levels. *ndia as a mega ! diversity nation )ot spots of biodiversity Threats to biodiversity6 habitat loss poaching of wildlife man wildlife conPicts. 2ndangered and endemic species of *ndia. Conservation of biodiversity6 *n!situ and 2x!situ conservation of biodiversity. UNIT - V; E$4%!o$(e$t'+ *o++ut%o$ (: Hou!") Aefnition Cause eGects and control measures of6! a) Air pollution b) Eater pollution c) <oil pollution d) -arine pollution e) 3oise pollution f) Thermal pollution g) 3uclear pollution <olid waste -anagement6 Causes eGects and control measures of urban and industrial wastes. ,ole of an individual in prevention of pollution. 7ollution ! case studies. Aisaster management6 Poods earthquake cyclone and landslides. UNIT - VI; Soc%'+ I""ue" '$ t.e e$4%!o$(e$t; (: Hou!") 23 BBA (Students admitted from 2012 2013 onwards) +rom %nsustainable <ustainable development %rban problems related to energy Eater conservation rain water harvesting. Eatershed management ,esettlement and rehabilitation of peopleQ its problems and concerns. Case studies. 2nvironmental ethics6 *ssues and possible solutions. Climate change global warming acid rain o"one layer depletion nuclear accidents and holocaust. Case studies. Easteland reclamation Consumerism and waste products 2nvironment 7rotection Act. Air B7revention and Control of 7ollutionC Act Eater B7revention and Control of 7ollutionC Act Eildlife B7revention and Control of 7ollutionC Act Eildlife 7rotection Act +orest Conservation Act *ssues involved in enforcement of environment legislation. 7ublic awareness UNIT - VII; Hu('$ *o8u+'t%o$ '$ t.e E$4%!o$(e$t (B Hou!") 7opulation growth variation among nations 7opulation explosion ! +amily Eelfare 7rogramme 2nvironment and human health )uman ,ights 9alue 2ducation )*9 ( A*A< Eomen and Child Eelfare ,ole of *nformation Technology in 2nvironment and human health Case <tudies. UNIT - VIII; F%e+ Eo!) (@ Hou!") 9isit to a local area to document environmental assets ! river ( forest ( grassland ( hill ( mountain 9isit to a local polluted site ! %rban( ,ural ( *ndustrial ( Agricultural. <tudy of common plants insects and birds. <tudy of simple ecosystems ! pond river hill slopes etc. 24 BBA (Students admitted from 2012 2013 onwards) 12UBAM901 CORE <; *RODUCTION AND MATERIALS MANAGEMENT SEMESTER , III Tot'+ Hou!"; <0 Note; ( T.eo!D o$+D) OBJECTIVE; #. The main ob@ective of the course is to make the students understand about production process production control and materials management. CONTENTS UNIT - I (10 Hou!") *!ouct%o$ M'$'5e(e$t; Aefnition . +unction and <cope . Transformation 7rocess with examples for diGerent types of production systems . AiGerence between services and goods. 7lant location . +actors aGecting plant location . -ethods of evaluating plant locations. UNIT - II (10 Hou!") *!oce"" Se+ect%o$; -ake or buy decision , 7rocess types6 Mob shop . Batch . ,epetitive . Continuous. 7lant layout6 Types of layout. UNIT - III (10 Hou!") I$4e$to!D; Aefnition and purpose of inventory . *nventory model6 <imple 2;H . Aependent and independent demand . *nventory control6 ABC . +<3 and 92A. 7rinciples of M*T . <tores management6 7urpose of the stores . +actors in the design of stores . <tores systems and procedures. UNIT - IV (10 Hou!") Met.o StuD '$ Fo!) Me'"u!e(e$t; ;b@ectives and purpose . Charts and diagrams used in method study . *mportance of work measurement . -easurement of standard time. 25 BBA (Students admitted from 2012 2013 onwards) UNIT - V (10 Hou!") Ju'+%tD Co$t!o+ '$ M'%$te$'$ce; Control Charts for attributes and variables B7 Charts O Charts and 37 ChartsC . Huality control tools . TH-. Types of -aintenance6 Breakdown . 7lanned . Total productive maintenance. TEXT BOO=; 1. Sara/ana/e*, P. $''/. *!ouct%o$ '$ M'te!%'+" M'$'5e(e$t7 I+ourth 2ditionJ. -argham 7ublication Chennai. REFERENCE BOO=S; #. Paneer Se*/am, $''1. *!ouct%o$ '$ O8e!'t%o$" M'$'5e(e$t7 I<econd 2ditionJ. 7rentice )all *ndia 3ew Aelhi. $. Bu8a, 5.S. $''0. Moe!$ *!ouct%o$ M'$'5e(e$t7 I<econd 2ditionJ. Mohn Eiley K <ons *nc B<eaC 7vt. &td. 3ew Aelhi. 0. "opa*a4risnan, P. and Sundaresan, 2009. M'te!%'+ M'$'5e(e$t , A$ I$te5!'te A88!o'c.7 I+ifth 2ditionJ7 7rentice )all *ndia 3ew Aelhi. 26 BBA (Students admitted from 2012 2013 onwards) 12UBAM902 CORE @; *RINCI*LES OF MAR=ETING SEMESTER , III Tot'+ Hou!"; <0 OBJECTIVE; #. The course aims to familiari"e the students with the basic concepts involved in marketing. CONTENTS UNIT - I (10 Hou!") -arketing6 Aefnition functions, importance and scope . Core marketing concepts . Company orientation towards marketplace . Analy"ing the marketing Bmicro and macroC environment ! Analy"ing consumer markets. UNIT - II (10 Hou!") 7roduct6 Aefnition Characteristics Classifcation . 7roduct diGerentiation . 3ew product development . 7roduct life cycle . 7roduct mix . Branding !types ! 7ackaging and labeling .. Aeveloping and communicating a positioning strategy. UNIT - III (10 Hou!") 7ricing6 %nderstanding pricing . <etting the price . Types ! Adapting the price . *nitiating and responding to price changes. 7hysical distribution6 -arketing channels and value networks . ,ole of marketing channels . Channel design decisions . Channel management decisions! ,etailing . Eholesaling. UNIT - IV (10 Hou!") 7romotion6 ,ole of marketing communication . Aeveloping eGective communication . Aeciding the communication mix . Advertising Bob@ective budgetC . <ales promotion Bob@ectives ma@or decisionsC . 7ublic relations. UNIT - V (10 Hou!") 27 BBA (Students admitted from 2012 2013 onwards) Airect marketing . *nteractive marketing! Eord!of!mouth! 7ersonal selling Aesigning and managing sales force. Trends in marketing practices6 *nternal marketing . <ocially responsible marketing!+uture of marketing. 2!marketing Telemarketing and relationship marketing. TEXT BOO=; #. Pi**ai, #. S. . and Ba&a/ati, $'## Moe!$ M'!)et%$5 *!%$c%8+e" '$ *!'ct%ce"A K,evised 2ditionJ. <.Chand K Company &td. 3ew Aelhi. REFERENCE BOO=S; #. 7hilip Lotler Levin &ane Leller Abraham Loshy and -ithileswar Mha $''? M'!)et%$5 M'$'5e(e$t BThirteenth 2ditionC 7earson education 3ew Aelhi. $. ,a@an 3air 3. and <an@ith ,.3air $''> M'!)et%$5 I<econd 2ditionJ. <.Chand K Company &td. 3ew Aelhi. . 28 BBA (Students admitted from 2012 2013 onwards) 12UBAM909 CORE B; BUSINESS ECONOMICS SEMESTER - III Tot'+ Hou!"; <0 OBJECTIVE; #. To enable the students to understand the basic economic concepts principles and theories. $. To help the students understand the role of economics in business environment. CONTENTS UNIT - I (10 Hou!") Business 2conomics6 Aefnition 3ature and <cope of Business 2conomics . %ses of Business 2conomics . 7rinciples of business economics ! ,elationship of economics with other disciplines . ;b@ectives of a business frm. UNIT - II (10 Hou!") Aemand theory . -eaning &aw of Aemand and Aeterminants of Aemand ! 2lasticity of Aemand . 7rice elasticity of demand *ncome elasticity of demand Cross elasticity of demand Aemand forecasting . -ethods of Aemand forecasting <upply theory . Aeterminants of <upply &aw of <upply. UNIT - III (10 Hou!") 7roduction Theory . Cost analysis . Cost concepts and classifcation . ,evenue . ,elationship between A, and -, ! Break 2ven Analysis. UNIT - IV (10 Hou!") -arket . Classifcation ! 7rice and output Aecisions under diGerent -arket structures ! 7erfect competition -onopoly -onopolistic Competition Auopoly and ;ligopoly . 7roft . 7roft Theories. UNIT - V (10 Hou!") 29 BBA (Students admitted from 2012 2013 onwards) 3ational *ncome . -ethods of calculating national income Business cycle . 7hases of Business cycle Causes and eGects . *nPation. TEXT BOO=; 1. San4aran, S. $''1. Bu"%$e"" Eco$o(%c"7 IThird 2ditionJ. -argham 7ublications Chennai. REFERENCE BOO=S; #. Sundaram, (.P.M. and Sundaram, 5. .. $''1. Bu"%$e"" Eco$o(%c"7 I<econd 2ditionJ. <ultan Chand K <ons 3ew Aelhi. $. Atmananda, $''5. M'$'5e!%'+ Eco$o(%c"7 IThird 2ditionJ. 2xcel Books 3ew Aelhi. 0. "upta, 4.<. $''/. M'$'5e!%'+ Eco$o(%c"7 I<econd 2ditionJ. Tata -c4raw!)ill 7ublishing Company &td. 3ew Aelhi. 30 BBA (Students admitted from 2012 2013 onwards) 12UBAM90/ CORE :; BUSINESS LAF SEMESTER , III Tot'+ Hou!"; <0 OBJECTIVE; #. To familiari"e the students with important business laws the knowledge of which is essential for an understanding of the legal implications of the general activities of a modern business organi"ation. CONTENTS UNIT - I (10 Hou!") The *ndian Contract Act #>1$6 2ssential of a valid contract . 9oid and voidable agreements! 7erformance of contracts . Breach of contract and its remedies ! Contingent contracts ! Huasi Contracts. UNIT - II (10 Hou!") The <ale of 4oods Act #?0'6 Aefnition of <ale Agreement to <ell and 4oods . Conditions and Earranties !Transfer of 7roperty in 4oods ! 7erformance of Contract of <ale . %npaid <eller and his ,ights ! <ale by Auction ! Aistinction between <ale and )ire!7urchase. UNIT - III (10 Hou!") The 3egotiable *nstruments Act #>>#6 Aefnition of 3egotiable *nstruments! +eatures and Linds of 3egotiable *nstruments!)older and )older!in!due course!Crossing of Cheque and Types of Crossing!Aishonour and Aischarge of 3egotiable *nstruments UNIT - IV (10 Hou!") The *ndian 7artnership Act #?0$6 Aefnitions and Characteristics of 7artnership! AiGerence between a company and a partnership frm! Types of 7artnership and Linds of 7artners!,ights and Auties of 7artners. 31 BBA (Students admitted from 2012 2013 onwards) UNIT - V (10 Hou!") The *ndian 7artnership Act #?0$6 Aissolution of 7artnership +irms . -odes of dissolution of frm . ,ights and duties of 7artners on dissolution . &iabilities on dissolution . <ettlement of accounts. TEXT BOO=; #. (apoor, ..%. $''?. E+e(e$t" o# Me!c'$t%+e L'E7 IThirty +irst 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. "u*san, S.S., and (apoor, 4. L. $''?. Bu"%$e"" L'E %$c+u%$5 Co(8'$D L'E. I+ourteenth 2ditionJ. 3ew Age *nternational B7C &td. 3ew Aelhi. $. Maeswari, S... and Maeswari, S. (. $''0. M'$u'+ o# Bu"%$e"" L'E"7 I+irst 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 0. Tu*sian, P. !. $'''. Bu"%$e"" L'E7 I<econd 2ditionJ. Tata -c4raw!)ill 3ew Aelhi. 32 BBA (Students admitted from 2012 2013 onwards) 12UBAM90< CORE C; FINANCIAL ACCOUNTING SEMESTER , III Tot'+ Hou!"; <0 .ote: ;0< of te =uestions sa** ,e pro,*em and 30< of te =uestions sa** ,e teor$. OBJECTIVE; #. The students would be able to understand the basic accounting concepts and book!keeping. CONTENTS UNIT - I (10 Hou!") Basic accounting concepts and conventions . Accounting equations . -eaning of accounting . Aouble entry book!keeping! Mournal &edger Trial Balance <ubsidiary books . Cash book. UNIT - II (10 Hou!") +inal Accounts . Trading account . 7roft and loss account . Balance sheet B<imple problems onlyC. UNIT - III (10 Hou!") Bank reconciliation statement . Average due date . Accounts current. UNIT - IV (10 Hou!") Aepreciation . Concept of depreciation . -ethods of providing depreciation . <traight &ine -ethod . Eritten Aown -ethod . Annuity -ethod. UNIT - V (10 Hou!") Accounts of 3on!Trading Concerns . Capital and ,evenue 2xpenditure and ,eceipts . *ncome and 2xpenditure Account. 33 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; #. ,eddy T.<. and -oorthy A. $'#' +inancial Accounting. I<eventh 2ditionJ. -argham 7ublication Chennai. REFERENCE BOO=S; #. Main and 3arang $''1. +inancial Accounting. I2ighth 2ditionJ. Lalyani 7ublishers Chennai. $. Tulsian 7.C. $''?. Advanced Accountancy. I+ourth 2ditionJ. Tata -c4raw )ill 3ew Aelhi. 0. 9inayakam 3. -ani 7.&. and 3agara@an L. &. $''>. 7rinciples of Accountancy. 2urasia 7ublishing )ouse 7vt. &td. 3ew Aelhi. 34 BBA (Students admitted from 2012 2013 onwards) 12UCCBAA901 ALLIED III; BASICS OF COST ACCOUNTING SEMESTER , III Tot'+ Hou!"; <0 .ote: ;0< of te =uestions sa** ,e pro,*em and 30< of te =uestions sa** ,e teor$. OBJECTIVE; #. To enable the students to understand the various types of cost accounting and various elements of cost. CONTENTS UNIT - I (10 Hou!") Cost accounting . -eaning defnition AiGerence between fnancial accounting cost accounting and management accounting advantages and disadvantages of cost accounting 2lements of cost . Cost sheet. UNIT - II (10 Hou!") -aterial cost ! Airect and indirect material cost . *ssue of materials of production ! 7ricing methods . 2;H +*+; &*+; <imple average and weighted average method. UNIT - III (10 Hou!") &abour cost ! Airect and indirect labour cost ! -ethods of payment of wages incentive plans. UNIT - IV (10 Hou!") ;verhead cost ! Classifcation allocation absorption and apportionment of overheads. UNIT - V (10 Hou!") 35 BBA (Students admitted from 2012 2013 onwards) 7rocess costing . 3ormal abnormal loss and gain Moint products and By . products . Mob costing. TEXT BOO=; #. +ain, S.P. and .aran&, (. L. $''>. Co"t Accou$t%$57 I<econd 2ditionJ. Lalyani 7ublishers Chennai. REFERENCE BOO=S; #. (an, M.' and +ain, P.(. $'''. Co"t Accou$t%$57 I+irst 2ditionJ. Tata -c4raw )ill 7ublishing )ouse 3ew Aelhi. $. 1i**iamson %un3an, $''>. Co"t '$ M'$'5e(e$t Accou$t%$57 I<econd 2ditionJ. 7rentice )all of *ndia 3ew Aelhi. 0. Bar, B.(. $''/. Co"t Accou$t%$57 I2ightieth 2ditionJ. A. ). Eheeler 7ublication 3ew Aelhi. 36 BBA (Students admitted from 2012 2013 onwards) 12UMACOA90 1L 12UMACCA90 1 12UMABAA90 1 ALLIED III; O*ERATIONS RESEARCH SEMESTER- III Tot'+ Hou!"; <0 OBJECTIVE; #. To describe the industrial problem in terms of mathematical modeling and fnd the solution to the above problem. CONTENTS UNIT , I (10 Hou!") &inear 7rogramming 7roblemB&.7.7C . -athematical formulation . 4raphical solution . <implex method. C.'8te! , 2A C.'8te! , 9A C.'8te! , / Sect%o$" /71 to /797 UNIT , II (10 Hou!") The Transportation problem . -athematical formulation . 3orth west corner rule . -atrix minima method . 9ogelNs Approximation -ethod . -;A* method . %n!balanced T7. C.'8te! , 10 Sect%o$" 1071 to 10711 UNIT , III (10 Hou!") The Assignment 7roblem . -athematical formulation ! )ungarian method . %n!balanced A.7 C.'8te! , 11 Sect%o$" 1171 to 117/ UNIT , IV (10 Hou!") <equencing problem . Aefnition . Basic assumptions . n @obs to be operated on two machines . 7roblems . n @obs to be operated on three machines . 7roblems . n @obs to be operated on m machines . 7roblems ! two @obs to be operated on RmN machinesB4raphic methodC . 7roblems. C.'8te! , 12 Sect%o$" 1271 to 127@7 37 BBA (Students admitted from 2012 2013 onwards) UNIT , V (10 Hou!") 3etwork and scheduling by 72,T(C7- . Time calculations in networks . Critical 7ath -ethod BC7-C . 72,T . 72,T Calculations. C.'8te! , 21 38 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; #. (antiswarup "upta, P.(. and Man Moan, 2001. O8e!'t%o$" Re"e'!c.A <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. "upta, P.(. and >ira, %.S. 2009. O8e!'t%o$" Re"e'!c.A <.Chand K Co 3ew Aelhi. $. >amand$ Taa, 1??@. O8e!'t%o$" Re"e'!c.A 7rentice )all 7ublications 3ew Aelhi. 39 BBA (Students admitted from 2012 2013 onwards) 12UBAM/01 CORE 10; FINANCIAL MANAGEMENT SEMESTER , IV Tot'+ Hou!"; <0 Note: ;0< of te =uestions sa** ,e teor$ ,ased and 30< of te =uestions wi** ,e pro,*em. OBJECTIVE; #. The students after undergoing the course would be able to understand the tools and techniques used in +inancial -anagement. CONTENTS UNIT , I; (T.eo!D O$+D) (10 Hou!") +inancial management . -eaning . Aefnition . ;b@ectives . *mportance . +unctions .<tructure of fnancial management . ,ole of a fnancial manager ! <ources of fnance . <hort!term source . &ong!term source. UNIT , II; (Bot. T.eo!D '$ *!ob+e() (10 Hou!") Capital Budgeting . *mportance of capital budgeting ! -ethods of evaluating pro@ect investment proposal .7ayback 7eriod 379 *,, A,, 7roftability *ndex Bsimple problems onlyC. UNIT , III; (T.eo!D O$+D) (10 Hou!") Capital structure . +actors inPuencing capital structure . ;ptimum capital structure !Aividend and dividend policy6 -eaning classifcation sources available for dividend . Aeterminants of dividend policy. UNIT , IV; (Bot. T.eo!D '$ *!ob+e() (10 Hou!") Cost of capital . Concept of cost of capital . Aeterminants of cost of capital . <imple and weighted average cost of capital. &everages . -eaning . Types . *mportance and signifcance of leverages operating fnancial and combined leverages. 40 BBA (Students admitted from 2012 2013 onwards) UNIT , V; (T.eo!D O$+D) (10 Hou!") Eorking capital management . Concepts . *mportance ! Aeterminants of working capital .Cash management ! -otives of holding cash ! ;b@ectives and strategies of cash management ! ,eceivables management . ;b@ectives . *nventory management . *mportance . 7olicies.
TEXT BOO=; 1. Maeswari, S. .. $''1. *!%$c%8+e" o# F%$'$c%'+ M'$'5e(e$t7 I+irst 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. Pande$, 7. M. $''?. F%$'$c%'+ M'$'5e(e$t. I2ight 2ditionJ. 9ikas 7ublications 3ew Aelhi. $. (u3a*, M. !. $''? F%$'$c%'+ M'$'5e(e$t7 IThird 2ditionJ. 9ikas 7ublications 3ew Aelhi. 0. (an, M.'. and +ain, P. (. F%$'$c%'+ M'$'5e(e$t7 I+ifth 2ditionJ. )imalaya 7ublications 3ew Aelhi. 41 BBA (Students admitted from 2012 2013 onwards) 12UBAM/02 CORE 11; HUMAN RESOURCE MANAGEMENT SEMESTER- IV Tot'+ Hou!"; <0 OBJECTIVE; #. The students would be able to understand the concepts and principles of )uman ,esource -anagement. CONTENTS UNIT - I (10 Hou!") *ntroduction . -eaning and Aefnition 3ature 2volution <cope ob@ectives and *mportance of ),- . ,ole and Hualities of a good ), manager . +unctions of ),-. UNIT - II (10 Hou!") )uman ,esources 7lanning and 7olicies . 3ature *mportance and ob@ectives of ), 7lanning . 7rocess of ), 7lanning . ), planning techniques . ),- 7olicies ! 3eed Type and <cope of ),- 7olicies. UNIT - III (10 Hou!") ,ecruitment and <election . <ources of ,ecruitment . AiGerence between recruitment and selection . <election process . screening of applicants . Tests . *nterview . Types of interview . 7rocess of conducting interview . Checking of references . -edical examination . +inal selection . 7lacement . *nduction. UNIT - IV (10 Hou!") Training and Aevelopment . 3eed ! *mportance of training . Types of training . -ethods of training . 2valuation of Training ! -anagement Aevelopment . *mportance . -ethods of conducting -A7s. UNIT - V (10 Hou!") 42 BBA (Students admitted from 2012 2013 onwards) 7erformance Appraisal . 3eed . 7rocess . Techniques. 7romotion Transfer Termination . 7romotional policies . -erit 9s <eniority . Transfer . ;b@ectives of transfer . Types of Transfers ! Termination of <ervices . 2mployee attrition . +actors responsible for attrition Aismissal Aischarge 9oluntary retirement schemes. TEXT BOO=; #. Su,,a #ao, P. $''>. E""e$t%'+" o# Hu('$ Re"ou!ce M'$'5e(e$t '$ I$u"t!%'+ Re+'t%o$"7 ITenth 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. +aisan4ar, (. $''8. Hu('$ Re"ou!ce" M'$'5e(e$t7 I+irst 2ditionJ. -argham 7ublications Chennai. $. Mamoria, !.B. $''1. *e!"o$$e+ M'$'5e(e$t7 I<econd 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 0. Aswatappa, (. $'#'. Hu('$ Re"ou!ce" '$ *e!"o$$e+ M'$'5e(e$t7 IThird 2ditionJ. Tata -c4raw )ill 7ublishing )ouse 3ew Aelhi. 43 BBA (Students admitted from 2012 2013 onwards) 12UBAM/09 CORE 12; BUSINESS ETHICS SEMESTER- IV Tot'+ Hou!"; <0 OBJECTIVE; #. To make the students understand ethical issues in business and to nurture and develop social responsiveness. CONTENTS UNIT - I (10 Hou!") *ntroduction to Business ethics6 -eaning and nature of Business ethics . Benefts ! <cope ! +actors 4overning Business ethics ! Code of 2thics ! 2thical dilemmas ! 2thical problems. UNIT - II (10 Hou!") Corporate 4overnance6 3eed and <ignifcance of Corporate 4overnance ! +undamentals and 7rinciples of Corporate 4overnance ! -echanisms for better governance ! Corporate 4overnance in *ndia ! C** code of Corporate 4overnance Corporate <ocial ,esponsibility6 -eaning ! 3eed for C<,. UNIT - III (10 Hou!") 2nvironmental 2thics6 Concept of sustainable development ! 2nvironmental pollution! Types and causes of pollution ! 3eed for pollution control ! Approaches to pollution control ! <teps taken by government to control pollution in *ndia. UNIT - IV (10 Hou!") 2thics in workplace6 *mportance of workplace ethics +actors inPuencing workplace ethics ! ConPict of interest . Concepts kinds and managing conPict of interest ! Aiscrimination! +orms of discrimination and prevention of @ob discrimination )arassment! 7reventing <exual harassment ! 4uidelines for managing ethics in the workplace. UNIT - V (10 Hou!") 44 BBA (Students admitted from 2012 2013 onwards) 2thics in -arketing and Consumer protection6 3eed for ethical behavior in marketing ! 2thical issues in -arketing ! Advertising ethics ! Code of conduct for Advertising ! Consumer rights ! 3eed for consumer protection ! -ethods of consumer protection and consumer protection Act #?>5. 45 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; #. "upta, ! .B. $''1. Bu"%$e"" Et.%c" '$ Co((u$%c't%o$7 I+irst 2ditionJ. <ultan Chand and <ons 3ew Aelhi. REFERENCE BOO=S; #. #ao, A. B. $''5. Bu"%$e"" Et.%c" '$ *!o#e""%o$'+ V'+ue". I+irst 2ditionJ. 2xcel Books 3ew Aelhi. $. #a)i/, (. Misra, $''5. Bu"%$e"" Et.%c"A Coe o# Co$uct #o! M'$'5e!". I+irst 2ditionJ. ,upa K Co 3ew Aelhi. 0. Aso4, (. .adani, $''?. Bu"%$e"" Et.%c" '$ Bu"%$e"" Co((u$%c't%o$ I+irst 2ditionJ. Taxmann 7ublications B7C &td. 3ew Aelhi.
46 BBA (Students admitted from 2012 2013 onwards) 12UBAM/0/ CORE 19; INDUSTRIAL LAF SEMESTER - IV Tot'+ Hou!"; <0 OBJECTIVE; #. To equip the students with the knowledge of various laws concerning employeesN safety welfare health social security associations and their relationship with their employers which will in turn help them eGectively carry out their future roles as managers. CONTENTS UNIT - I (10 Hou!") +actories Act6 Aefnitions *nspection of +actories ! 7rovisions relating to the health safety and welfare of workers ! Eorking hours ! 2mployment of Eomen and :oung 7ersons ! Annual &eave. UNIT - II (10 Hou!") The *ndustrial Aisputes Act #?816 ;b@ect of the Act ! Aefnitions ! Authorities under the Act .Conciliation machinery . Ad@udications of industrial disputes . <trikes and &ock ;uts . &ay oG ! ,etrenchment . Closure . %nfair labour practices. UNIT - III (10 Hou!") 7ayment of Eages Act #?056 Application of the Act . Aefnitions . ,ules for payment of wages . Aeduction from Eages. UNIT - IV (10 Hou!") The 2mployees 7rovident +und and -isc. Act #?/$. Application of the Act . 7+ <chemes . 2mployees 7ension <cheme . 2mployees Aeposit &inked *nsurance <cheme. UNIT - V (10 Hou!") 47 BBA (Students admitted from 2012 2013 onwards) The 7ayment of 4ratuity Act #?1$6 -eaning of 4ratuity . 7ayment of 4ratuity ! +orfeiture of 4ratuity . Aetermination of 4ratuity . Appeals . ,ecovery. 7ayment of Bonus Act #?5/6 <cope and Application. Aefnitions . Calculation of Bonus . 2ligibility and disqualifcations for Bonus . -inimum and maximum bonus payable. 48 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; 1. (apoor, .. %. $'#'. E+e(e$t" o# I$u"t!%'+ L'E7 ITenth 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. Sri/atsa/a, S. !. $''?. I$u"t!%'+ Re+'t%o$" '$ L'bou! L'E". I+ifth 2ditionJ. 9ikas 7ublishing )ouse 7rivate &imited 3ew Aelhi. $. Sin&, B. %. $''1. L'bou! L'E"7 I<econd 2ditionJ. 2xcel Books 3ew Aelhi. 0. (umar, >. L. $'#'. L'bou! L'E" E4e!DboD S.ou+ =$oE. I+ifth 2ditionJ. %niversal &aw 7ublishing Company 7vt. &td. Chennai. 49 BBA (Students admitted from 2012 2013 onwards) 12UBAM/0< CORE 1/; MANAGEMENT ACCOUNTING SEMESTER- IV Tot'+ Hou!"; <0 3ote6 1'D of the questions shall be problem and 0'D of the questions shall be theory. OBJECTIVE; #. The course aims to introduce the concepts of management accounting types of accounting statements and budgets to the students. CONTENTS UNIT - I (10 Hou!") -anagement accounting . -eaning defnition AiGerence between management accounting cost accounting and fnancial accounting advantages and disadvantages of management accounting. UNIT - II (10 Hou!") +und Pow statement . 7reparation of statement of changes in working capital calculation of funds from operations 7reparation of <ources and application statement. UNIT - III (10 Hou!") Cash Pow statement . Calculation of funds from operations and cash from operations 7reparation of cash inPows and outPows statement. UNIT - IV (10 Hou!") Budgets . 7roduction budget 7roduction cost budget sales budget cash budget and Pexible budget -arginal costing. UNIT - V (10 Hou!") ,atio Analysis . 7roftability solvency and liquidity ratios. 50 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; #. #edd$, T.S. and Moort$, A. 2010 M'$'5e(e$t Accou$t%$57 I<eventh 2ditionJ. -argham 7ublication Chennai REFERENCE BOO=S; #. Sarma, #.(. and Sasi (. "upta, 2003. M'$'5e(e$t Accou$t%$5; *!%$c%8+e" '$ *!'ct%ce7 I3inth 2ditionJ. Lalyani 7ublishers 3ew Aelhi. $. 7namdar, S.M. and 7$en&er, S. 7. $''/. Co"t '$ M'$'5e(e$t Accou$t%$57 I<econd 2ditionJ. The 2nglish &anguage Book <ociety and 2dward Annold &td. &ondon. 0. Maeswari, S. .. M'$'5e(e$t Accou$t%$5 <ultan Chand K <ons 3ew Aelhi. 51 BBA (Students admitted from 2012 2013 onwards) 12UCCBAA/0 1 ALLIED IV; *RINCI*LES OF AUDITING SEMESTER- IV Tot'+ Hou!"; <0 OBJECTIVE; #. To enable the students understand the auditing and its relationship with management. CONTENTS UNIT - I (10 Hou!") 2volution of auditing . +actors responsible for growth of auditing . -eaning Aefnition and 3ature . Aistinction between investigation and auditing. UNIT - II (10 Hou!") ;b@ects of an audit . +unctions of audit . 7rocess of auditing . Advantages and Aisadvantages . Hualities of an auditor . Classifcation of audit. UNIT - III (10 Hou!") 7rinciples of audit . Audit procedures . Techniques of auditing . Basic concepts of auditing . 7lanning the audit . Audit programme. UNIT - IV (10 Hou!") *nternal check . *nternal control and internal audit . 9ouching6 -eaning Aefnition and kinds of vouchers. UNIT - V (10 Hou!") -anagement audit . -eaning Aefnition ob@ectives Advantages and disadvantages Task of management audit and operational audit . AiGerence between cost audit and management audit . -anagement auditor ! Auties and responsibilities . Conduct of management audit ! ,eport TEXT BOO=; 52 BBA (Students admitted from 2012 2013 onwards) 1. +ain, %. P. 2006. Au%t%$57 I3inth 2ditionJ. Lonark 7ublishers 3ew Aelhi. REFERENCE BOO=S; #. %in4ar Pa&are, 200;. *!%$c%8+e" '$ *!'ct%ce" o# Au%t%$57 I3inth 2ditionJ. <ultan Chand K <ons 3ew Aelhi. $7 SaAena, #. ". $''$. *!%$c%8+e" '$ *!'ct%ce" o# Au%t%$57 I<econd 2ditionJ. )imalaya 7ublishing )ouse. 0. Tandon, B. .. $''5. Au%t%$5 t.eo!D '$ *!'ct%ce" <ultan Chand K <ons 3ew Aelhi. 53 BBA (Students admitted from 2012 2013 onwards) 12UMACOA/0 1 L 12UMACCA/0 1L 12UMABAA/0 1 ALLIED IV; BUSINESS STATISTICS SEMESTER - IV Tot'+ Hou!"; <0 OBJECTIVE; #. To prove knowledge on statistical techniques used for decision making in business. CONTENTS UNIT - I (10 Hou!") *ntroduction . Collection and Tabulation of <tatistical Aata. . +requency Aistribution . -easures of Central Tendency . -ean -edian -ode 4eometric -ean and )armonic -ean. UNIT - II (10 Hou!") -easures of Aispersion ! ,ange ! Huartile Aeviation ! -ean Aeviation ! <tandard Aeviation ! -easure of <kewness ! Larl 7earson and BowleyNs Co! e=cient of <kewness. UNIT - III (10 Hou!") Correlation ! Types of Correlation ! -easure of Correlation ! Larl 7earsonNs Co! 2=cient of Correlation ! <pearman ,ank Correlation Co!e=cient ! <imple ,egression Analysis . ,egression 2quations . 7roperties of Correlation Co! e=cient and ,egressions Co!e=cient. UNIT - IV (10 Hou!") *ndex 3umbers ! Aefnition of *ndex 3umbers %ses 7roblems in the Construction of *ndex 3umbers ! <imple and Eeighted *ndex 3umbers. Chain and +ixed Base *ndex ! Cost of &iving *ndex 3umbers. 54 BBA (Students admitted from 2012 2013 onwards) UNIT - V (10 Hou!") Analysis of Time <eries ! Aefnition ! Components of Time <eries %ses -easures of <ecular Trend -easures of <easonal 9ariations. -ethod of <imple Average only. TEXT BOO=; #. Pi**ai, #.S... and Ba&a/ati, 0. $'#'. St't%"t%c" I<eventh 2ditionJ. <.Chand K Company &td. 3ew Aelhi. REFERENCE BOO=S; #. "upta, S.!. and (apoor, 0.(. $''?. Fu$'(e$t'+" o# M't.e('t%c'+ St't%"t%c" I2leventh 2ditionJ. <.Chand K <ons 3ew Aelhi. $. "upta, S.P. $''>. St't%"t%c'+ Met.o" IThirty <eventh 2ditionJ. <ultan Chand K <ons 3ew Aelhi. 55 BBA (Students admitted from 2012 2013 onwards) 12UBAM<0 1 CORE 1<; STRATEGIC MANAGEMENT SEMESTER - V Tot'+ Hou!"; <0 OBJECTIVE; #. To look at an organi"ation from a C2;Ns perspective and to understand the skills and qualities required for leadership in an organi"ation. CONTENTS UNIT - I (10 Hou!") Business 7olicy . -eaning . +eatures . Classifcation . 7olicy formulation and ob@ectives . Types . Business policy in various economic systems BCapitalist socialist and mixedC. UNIT - II (10 Hou!") -a@or business policies . 7ersonnel policy . 7roduction policy . -arketing policy . +inancial policy. UNIT - III (10 Hou!") <trategic management . -eaning . *mportance . <trategic management process . <trategy alternatives ! <E;T analysis . BC4 matrix. UNIT - IV (10 Hou!") 4rand <trategies6 <tability 4rowth BAiversifcation <trategies 9ertical *ntegration <trategies -ergers Acquisition and Takeover <trategies <trategic Alliances and Collaborative 7artnershipsC ,etrenchment ! 4eneric <trategies. UNIT - V (10 Hou!") 56 BBA (Students admitted from 2012 2013 onwards) <trategy implementation and evaluation . 7ro@ect and procedural implementation . ,esource allocation . <tructural implementation . Corporate <ocial ,esponsibility. TEXT BOO=; #. ABar (aBmi, $''>. Bu"%$e"" *o+%cD '$ St!'te5%c M'$'5e(e$t. I<econd 2ditionJ. Tata -c4raw )ill 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. Srini/asan, ,. $''>. St!'te5%c M'$'5e(e$t ; T.e I$%'$ Co$te&t7 I+irst 2ditionJ. 7rentice )all of *ndia 3ew Aelhi. $. Mamoria and Mamoria and Su,,a #ao, $''#. Bu"%$e"" *+'$$%$5 '$ *o+%cD7 I+irst 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 0. Matur, -.!. $''/. Te&t Boo) o# St!'te5%c M'$'5e(e$t7 I<econd 2ditionJ. -acmillan *ndia &td. 3ew Aelhi. 57 BBA (Students admitted from 2012 2013 onwards) 12UBAM<02 CORE 1@; ENTRE*RENEURIAL DEVELO*MENT SEMESTER - V Tot'+ Hou!"; <0 OBJECTIVE; #. The course aims to prepare a ground where the students view entrepreneurship as an attractive career option. $. *t enables the students to know the process involved in entrepreneurship. CONTENTS UNIT - I (10 Hou!") *ntroduction to 2ntrepreneurship6 -eaning +unctions Types Hualities of 2ntrepreneurs . 9enture &ife cycle ! Eomen 2ntrepreneurs ! ,ole of entrepreneur in economic development. UNIT - II (10 Hou!") *dea 4eneration ! *dea 4eneration and ;pportunity 2valuation ! 2valuating opportunity using case studies ! Applying ;pportunity 2valuation +ramework to a <uccessful venture. 9enture capitalist. UNIT - III (10 Hou!") Business ;rgani"ations . Types6 <ole 7roprietorship 7artnership Co. operative <ociety Moint <tock Company6 +eatures Advantages and Aisadvantages of various types of business organi"ation ! 2ntrepreneurial Aevelopment 7rogramme . ;b@ectives 7hases of 2ntrepreneurial Aevelopment 7rogramme. UNIT - IV (10 Hou!") 2nvironmental +actors inPuencing entrepreneurship ! Aesigning a Business -odel ! 2lements of a Business 7lan . 7reparation of Business 7lan. 58 BBA (Students admitted from 2012 2013 onwards) UNIT - V (10 Hou!") *nstitutional +inance to 2ntrepreneurs . ,ole of T**C <*AB* and Commercial Banks . *ncentives and <ubsidies to 2ntrepreneurs ! ,ole of A*C -<-2 <*AC; and 3<*C. TEXT BOO=; 1. "upta, !. B. and Srini/asan, .. P. $''? E$t!e8!e$eu!%'+ De4e+o8(e$t IThird 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. (an4a, S.S. $''?. E$t!e8!e$eu!%'+ De4e+o8(e$t7 I3inth 2ditionJ. <. Chand K Co. 3ew Aelhi. $. 0asant %esai, 200;. DD$'(%c" o# E$t!e8!e$eu!%'+ De4e+o8(e$t '$ M'$'5e(e$t7 I+irst 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 0. Sara/ana/e*, P. #??1. E$t!e8!e$eu!".%8 De4e+o8(e$t7 I<econd 2ditionJ. 2ss 7ee 7ublishing )ouse Chennai. 59 BBA (Students admitted from 2012 2013 onwards) 12UBAM<09 CORE 1B; EX*ORT AND IM*ORT MANAGEMENT SEMESTER - V Tot'+ Hou!"; <0 OBJECTIVE; #. The course aims to understand the conceptual and regulatory framework of exports and imports in *ndia. CONTENTS UNIT - I (10 Hou!") *ntroduction to exports and imports6 -eaning and *mportance ! +actors *nPuencing 2xport and *mport . ,ole of 2xport and *mport in 2conomic Aevelopment . *nternational business environment. UNIT - II (10 Hou!") 2xports and imports procedure ! ,egistration 7rocess6 *2C 3umber documents required for *2C 3umber ! 2xport Aocumentation6 Commercial *nvoice 7acking &ist Certifcate of *nspection Certifcate of *nsurance Bill of &ading Certifcate of ;rigin Bill of 2xchange <hipment Advice. UNIT - III (10 Hou!") 2xport <hipment 7rocedure6 Cargo *nsurance Customs Clearance ,eceipt and <hipment Aocuments from C and + Agent 7resentation of <hipment Aocuments to the 3egotiable Bank ! *3C; Terms UNIT , IV (10 Hou!") -ethods of payment6 Advance 7ayment ;pen Account Consignment <ales and Aocuments against Acceptance BA(AC Aocuments against 7ayment BA(7C &etter of Credit B&(CC6 Benefts Types . 2xport +inance6 7re!<hipment +inance 7ost!<hipment Credit. UNIT - V (10 Hou!") 60 BBA (Students admitted from 2012 2013 onwards) 2xport *ncentives ! <pecial facility provided for +TS <2S and 2;% <tar 2xport )ouse ! *mport -anagement6 *mport Clearance 7rocedure. TEXT BOO=; #. Ba*a&opa*, T.A.S. $''1. E&8o!t M'$'5e(e$t7 I3ineteenth 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. Aseem (umar, $''1. E&8o!t '$ I(8o!t M'$'5e(e$t. I+irst 2ditionJ. 2xcel Books 3ew Aelhi. $. 0arsne$, #. !. and Batta3ara$$a, B. 1???. I$te!$'t%o$'+ M'!)et%$5 M'$'5e(e$t7 IThird 2ditionJ. <ultan Chand and <ons 3ew Aelhi. 0. Srini/asan, #. 2006. I$te!$'t%o$'+ M'!)et%$5. IThird 2ditionJ. 7)* &earning 7rivate &td. 3ew Aelhi. 61 BBA (Students admitted from 2012 2013 onwards) 12UBAM<0/ CORE 1:; BUSINESS RESEARCH SEMESTER , V Tot'+ Hou!"; <0 OBJECTIVE; #. The students after undergoing the course would be able to understand the concepts methodology and applications of marketing research. CONTENTS UNIT - I (10 Hou!") Aefnition of ,esearch . Types of ,esearch . <teps in research . ,esearch design . Components of research design. UNIT - II (10 Hou!") Aata collection . 7rimary data . <econdary data . -ethods . <urvey method . Huestionnaire and *nterview <chedule . *nterview . Technique . <caling Techniques . ;bservation -ethod. UNIT - III (10 Hou!") <ampling 7lan ! <ampling -ethods . 7robability <ampling . 3on!probability <ampling . Aetermination of sample si"e . <ampling 2rrors. UNIT - IV (10 Hou!") Analysis and interpretation of data . chi . square test . R+N test . RTN Test . A3;9A test . )ypothesis . Characteristics . Types of hypothesis. UNIT - V (10 Hou!") ,eport writing . <teps in writing a research report . &ayout of research report . Types of ,eports .;ral presentation. TEXT BOO=; 62 BBA (Students admitted from 2012 2013 onwards) 1. Sarma, %.%. $''>. M'!)et%$5 Re"e'!c.; *!%$c%8+e"A A88+%c't%o$" '$ C'"e"7 I+irst 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. (otari, !.#. $'#'. Re"e'!c. Met.oo+o5DA I3inth 2ditionJ 3ew Age *nternational 3ew Aelhi. $. #a)endra .ar&und4ar, $''0. M'!)et%$5 Re"e'!c.; Te&t '$ C'"e" IThird 2ditionJ. Tata -c4raw )ill 7ublishing )ouse 3ew Aelhi. 0. #ao, (. 9. $''?. Re"e'!c. Met.o" %$ Co((e!ce '$ M'$'5e(e$t. I+irst 2ditionJ. <terling 7ublishers 7vt. &td. 3ew Aelhi. 63 BBA (Students admitted from 2012 2013 onwards) 12UBAM<0< CORE 1C; HUMAN RESOURCE DEVELO*MENT SEMESTER , V Tot'+ Hou!"; <0 OBJECTIVE; #. The students would be able to understand the ),A techniques that are practiced in organi"ations for the development of individual and organi"ation. CONTENTS UNIT - I (10 Hou!") )uman ,esource Aevelopment . 3ature and <cope . 2volution . AiGerence between )uman ,esource -anagement and )uman ,esource Aevelopment . ), system designing. UNIT - II (10 Hou!") ),A -ethods(*nstruments . ),A 7rocess . ),A ;utcomes . 7erformance -anagement and its ob@ectives . 7erformance Appraisal Techniques . 7otential appraisal and development . 05' Aegree +eedback. UNIT - III (10 Hou!") 7erformance counselling and interpersonal feedback . Types of counselling . Aeveloping dyadic relationship through eGective counselling . Career planning and development. UNIT - IV (10 Hou!") Training . Conceptual framework . *dentifcation of training needs . Training ob@ectives . Aesigning training programmes . Training methods . 2valuating the eGectiveness of training programmes . ,etraining. UNIT - V (10 Hou!") ),A *nterventions . )uman ,esource *nformation <ystems B),*<C . <teps in implementing ),*< . ),A in *ndian *ndustry . +uture of ),A. 64 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; 1. Si*/era, %.M. 200;. Hu('$ Re"ou!ce De4e+o8(e$t , T.e I$%'$ E&8e!%e$ce7 I+irst 2ditionJ. 3ew *ndia 7ublications 3ew Aelhi. REFERENCE BOO=S; #. #ao, T.0. #??1. A+te!$'t%4e A88!o'c.e" '$ St!'te5%e" o# Hu('$ Re"ou!ce De4e+o8(e$t7 I+irst 2ditionJ. ,awat 7ublications 3ew Aelhi. $. Tapomo$ %e,, $''5. Hu('$ Re"ou!ce De4e+o8(e$t7 I+irst 2ditionJ. Ane books 3ew Aelhi. 0. #atan #edd$, B. $''1. EMect%4e Hu('$ Re"ou!ce T!'%$%$5 '$ De4e+o8(e$t St!'te5D7 I<eventh 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 65 BBA (Students admitted from 2012 2013 onwards) 12UBAM<0@ CORE 20; *RACTICAL BAN=ING SEMESTER - V OBJECTIVE; #. Aissemination of basic information concerning fundamentals and practicalities of banking particularly *ndian banking. CONTENTS UNIT - I Composition of the *ndian banking system6 Commercial Banks Co!operative Banks ,egional ,ural Banks +oreign Banks and Aevelopment Banking *nstitutions. ,eserve Bank of *ndia B,B*C ! Constitution . +unctions . Credit ,egulation . -onetary 7olicy of the ,B*. UNIT - II Commercial Banking . +unctions . *ndian Commercial Banks and 2conomic Aevelopment. <tate Bank of *ndia B<B*C . ;rigin . +unctions . ,ole of <B* in the development of agriculture industries particularly small scale industrial units. UNIT - III Eho is a bankerT . Eho is a customerT . Banker and Customer ,elationship . Auties and ;bligations of a Banker . ,ights of a banker. ,etail Banking6 Aeposit Accounts . +eatures of <avings Bank Account Current Account Term Aeposit and ,ecurring Aeposit. UNIT - IV &oans and Advances6 7rinciples of <ound &ending . <tyles of Credit6 Cash Credit ;verdraft and &oans . -odes of Creating Charge6 &ien 7ledge )ypothecation and -ortgage. UNIT - V 3egotiable *nstruments . +eatures . Aistinguishing features of Cheque Bill of exchange and 7romissory 3ote . )older and )older in due course. Crossing and its types . 2ndorsements . Linds of endorsements. TEXT BOO=; 66 BBA (Students admitted from 2012 2013 onwards) #. Sundaram, (.P.M. and 0arsne$, 7. 3. $''>. B'$)%$5 T.eo!DA L'E '$ *!'ct%ce. I+ifth 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. 0i)a$ara&a/an 7$en&ar, ". $''1. I$t!ouct%o$ to B'$)%$57 I<econd 2ditionJ. 2xcel Books 3ew Aelhi. $. "ordon, 5. and .atara)an, (. 200;. B'$)%$5 T.eo!DA L'E '$ *!'ct%ce7 I+ifth 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 0. Sri4anta "os, A. #??#. I$%'$ b'$)%$5; C!%(e '$ Secu!%tD %$ I$%'$ b'$)"7 ITenth 2ditionJ. A7) 7ublishing 3ew Aelhi. 67 BBA (Students admitted from 2012 2013 onwards) 12UBAE<01 EXTENSION ACTIVITY SEMESTER - V OBJECTIVE; #. The course aims to create consumer awareness in the areas like quality price after!sales!service consumer rights etc. Gu%e+%$e" #o! c'!!D%$5 out t.e E&te$"%o$ Act%4%tD; <tudents during their ffth semester would be sent for a feld work to the nearby areas in order to study the UConsumer AwarenessV regarding the availability of branded and unbranded products and the quality pricing and after!sales! service of such products. +urther the students would also be exposed to the various rights available to them as consumers. Based on their feld visit the students have to prepare a report on the various aspects mentioned above. They are also expected to conduct an awareness camp to educate the consumers about their rights. 68 BBA (Students admitted from 2012 2013 onwards) 12UBAM@01 CORE 21; INVESTMENT MANAGEMENT SEMESTER - VI Tot'+ Hou!"; <0 Note6 3o problem to be asked. ;nly theory portions are included in all the fve units. OBJECTIVE; #. The students would be able to evaluate various investment alternatives estimate risk!return tradeoGs and evaluate investment performance. CONTENTS UNIT , I (10 Hou!") *nvestment . -eaning *nvestment and <peculation *nvestment process. +inancial markets . 3ew *ssue market Poating new issues 3*- participants. <tock exchange ! +unctions trading and settlement process. UNIT - II (10 Hou!") *nvestment alternatives . 4overnment securities ! Treasury bills 77+ 3<< 7ost o=ce savings <chemes. Corporate Bonds . +eatures and Types. 7reference shares 2quity <hares -utual +und investments *nsurance 4old <ilver and ,eal 2state . %T+. UNIT - III (10 Hou!") ,isk . Types of risk measurement of risk. ,eturns . -easurement of returns. 9aluation of Bonds 9aluation of 7reference shares 9aluation of 2quity. UNIT - IV (10 Hou!") +undamental Analysis . 2conomic analysis *ndustry analysis Company analysis. ,elevance of fundamental analysis. Technical Analysis . Charts . technical indicators. +undamental Analysis 9s Technical Analysis. 69 BBA (Students admitted from 2012 2013 onwards) UNIT - V (10 Hou!") 7ortfolio -anagement6 2stimating rate of return and standard deviation of portfolio -arkowit" ,isk return optimi"ation . <harpeNs ;ptimi"ation <olution Capital -arket Theory6 Capital -arket &ine <ecurity -arket &ine ,isk free &ending and borrowings . Arbitrage 7ricing Theory. TEXT BOO=; #. Preeti Sin&, $''1. I$4e"t(e$t M'$'5e(e$t. I+ifteenth 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. Punita/ati Pandian, $''?. Secu!%tD A$'+D"%" '$ *o!t#o+%o M'$'5e(e$t IThird 2ditionJ. 9ikas 7ublishing )ouse 3ew Aelhi. $. Ba**a, 0.(. $''>. I$4e"t(e$t M'$'5e(e$t7 I+ifteenth 2ditionJ. <ultan Chand K <ons 3ew Aelhi. 0. A/adani, 0.(. $''8. I$4e"t(e$t M'$'5e(e$t I2ight 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 70 BBA (Students admitted from 2012 2013 onwards) 12UBAM@02 CORE 22; SERVICES MAR=ETING SEMESTER , VI Tot'+ Hou!"; <0 OBJECTIVE; #. The ob@ective of this course is to acquaint the students with the uniqueness of the service characteristics and its marketing implications.
CONTENTS UNIT , I (10 Hou!") <ervices6 Aefnition . 3eed for service marketing . <ervice and technology . Characteristics of services . Types of services . <ervice -arketing mix! 3eed for expanded marketing mix . Consumer behavior in services . Customer expectations of services6 -eaning and types of service expectations +actors that inPuence customer expectations of service. UNIT , II (10 Hou!") Customer perceptions of service6 Customer perceptions Customer satisfaction . <ervice quality. The 4aps model of service quality . <ervice marketing triangle . <ervice encounters6 The building blocks for customer perceptions . <ervice recovery6 *mpact of service failure and recovery response. UNIT , III (10 Hou!") <ervice development and design6 Challenges Types of new services <tages in new service development . <ervice blueprinting. -anaging demand and capacity6 Capacity constraints Aemand patterns <trategies for matching capacity and demand . 7ricing6 Challenge Approaches. UNIT , IV (10 Hou!") 7romotion of services6 Challenges <trategies . Aelivering services6 Airect +ranchising Agents and brokers 2lectronic channels. 71 BBA (Students admitted from 2012 2013 onwards) 7hysical evidence and services cape . *mportance of service employees . <trategies for delivering service quality through people. UNIT , V (10 Hou!") Applications of services marketing in fnancial hospital educational tourism and public utility services. *nternational marketing of services . 34;s . role functions and importance. TEXT BOO=; #. Srini/asan, #. $''/.Se!4%ce" M'!)et%$57 I<econd 2ditionJ. 7rentice )all of *ndia 3ew Aelhi. REFERENCE BOO=S; #. #a)endra .ar&und4ar, $''>. Se!4%ce" M'!)et%$57 IThird 2ditionJ. Tata -c4raw )ill 3ew Aelhi. $. >e*en 1oodru8e, $''1. Se!4%ce" M'!)et%$5. I<econd 2ditionJ. -acmillan %<A. 0. #ama Moana #ao, (. $''?. Se!4%ce" M'!)et%$57 I<econd 2ditionJ. 7earson 2ducation 3ew Aelhi. 72 BBA (Students admitted from 2012 2013 onwards) 12UBAM@09 CORE 29; RETAIL MANAGEMENT SEMESTER , VI Tot'+ Hou!"; <0 OBJECTIVE; #. The course provides the student with a comprehensive view of retailing and application of marketing concepts in retail outlets. CONTENTS UNIT - I (10 Hou!") *ntroduction to ,etailing . Aefnition nature and scope of retailing . 2volution of retailing ! ,etailing and marketing . Trends in retailing . Theories in retailing. UNIT - II (10 Hou!") ,etail categories . Types of retail store . ;wnership ! Classifcation on the basis of ownership ! Classifcation of merchandise oGered . +ranchising . 3on!store retailing . Airect selling . Airect response marketing. UNIT - III (10 Hou!") Analy"ing and understanding the customer . Buying Behavior . Consumer behavior in retail context . +actors *nPuencing Buyer behavior . -arket segmentation. UNIT - IV (10 Hou!") ,etail marketing mix . 7roduct price place promotion presentation customer service people . ,etail communication mix . Advertising sales promotion 7ublic relation 7ersonal selling service . 7roduct concept service management. UNIT - V (10 Hou!") 73 BBA (Students admitted from 2012 2013 onwards) <tore design and layout . &ogistics and distribution . <etting up a retail organi"ation . ,etail forecasting . +uture of retailing in *ndia. TEXT BOO=; #. %a/id "i*,ert, $''>. Ret'%+ M'!)et%$5 M'$'5e(e$t. I+irst 2ditionJ. 7earson 2ducation 3ew Aelhi. 74 BBA (Students admitted from 2012 2013 onwards) REFERENCE BOO=S; #. "i,son, ". 0edamani, $''>. Ret'%+ M'$'5e(e$t7 IThird 2ditionJ. Maico 7ublishing )ouse -umbai. $. (ot*er Pi*ip, $''>. M'!)et%$5 M'$'5e(e$t. IThirteenth 2ditionJ. 7rentice )all of *ndia 3ew Aelhi. 0. Pan3anatan, .. 2006, Ret'%+ M'!)et%$57 I+irst 2ditionJ. 2xcel Books 3ew Aelhi. 75 BBA (Students admitted from 2012 2013 onwards) 12UBAM@0/ CORE 2/; *RINCI*LES OF INSURANCE SEMESTER- VI Tot'+ Hou!"; <0 OBJECTIVE; #. To impart knowledge in the feld of insurance and to ensure their marketability in the competitive world. $. To provide training to students to match the insurance industry CONTENTS UNIT - I (10 Hou!") *nsurance . -eaning and defnition . ;rigin of insurance . 3ature of insurance . Types of insurance . 7rinciples and essentials of insurance . Advantages and disadvantages of insurance . ,einsurance . *mportance and types. UNIT - II (10 Hou!") *nsurance ,egulatory and Aevelopment Authority B*,AAC . ;b@ectives . Composition of Authority . Auties and 7owers of *,AA ! +unctions of *,AA. UNIT - III (10 Hou!") &ife insurance . -eaning . Characteristics of life insurance in *ndia . Types of insurance products . 7olicy conditions regarding &*C. UNIT - IV (10 Hou!") 4eneral insurance . -eaning . Characteristics of general insurance in *ndia . Benefts ! Types of products . +unctions of 4*C. UNIT - V (10 Hou!") 76 BBA (Students admitted from 2012 2013 onwards) +ire *nsurance . Types of fre policies . -arine insurance . Types of -arine *nsurance policies . -arine losses. TEXT BOO=; #. Misra, M. .. $''1. I$"u!'$ce *!%$c%8+e" '$ *!'ct%ce7 <ultan Chand <ons 3ew Aelhi. REFERENCE BOO=S; 1. Ba**a, 0.( and "upta, 0.L. $'##. Fu$'(e$t'+" o# I$"u!'$ce7 )imalaya 7ublishing Co. &td. -umbai. 2. Panda, ". S. $''>. *!%$c%8+e" '$ *!'ct%ce" o# I$"u!'$ce7 Lalyani 7ublishers 3ew Aelhi. 3. Peri$asam$, P. $'##. *!%$c%8+e" '$ *!'ct%ce o# I$"u!'$ce. I<econd 2ditionJ7 )imalaya 7ublishing )ouse -umbai. 77 BBA (Students admitted from 2012 2013 onwards) 12UBAM@0< CORE 2<; REFARD MANAGEMENT SEMESTER , VI Tot'+ Hou!"; <0 OBJECTIVE; #. The course is designed to understand the reward system and its practices in the corporate sectors. $. *t enables to examine the detail process and various approaches to achieve and reward outstanding skill and competence level in the work place. CONTENTS UNIT - I (10 Hou!") ,eward management defnition . Aims of reward management . ,eward management process . ,eward policies . -otivation ! +inancial and non! fnancial rewards. UNIT - II (10 Hou!") 2valuation of reward processes . Aevelopment of reward processes . Types of grade and pay structures . 4rade and pay structure design . *mplementing new grade and pay structures. UNIT - III (10 Hou!") Contingent pay . Bonus schemes . Team rewards . 4ain sharing . 7roft sharing . ,ecognition schemes . <alesforce incentive schemes. UNIT - IV (10 Hou!") 2mployee benefts ! Aefnition and ob@ectives . Beneft policies . Types of beneft . 7ersonal security . +inancial assistance . 7ersonal needs . ;ther benefts . Aeveloping employee beneft. UNIT - V (10 Hou!") 78 BBA (Students admitted from 2012 2013 onwards) ,eward policies for new startup and high growth organi"ation ! Communicating the benefts . ,ecent Trends in reward management . ,eward management in *ndia TEXT BOO=; #. Mi3ae* Armstron&, >e*en Mur*is $''>. ReE'! M'$'5e(e$t7 I+irst 2ditionJ. Logan 7age 3ew Aelhi. REFERENCE BOO=S; #. Martin 2iser, #??5. HoE to ReE'! Dou! "t'M7 I+irst 2ditionJ. Logan 7age 3ew Aelhi. $. .arain, LaAmi, $''5. M'$'5e!%'+ Co(8e$"'t%o$ '$ Mot%4't%o$ %$ *ub+%c E$te!8!%"e". I<econd 2ditionJ. ;xford 7ub. )ouse 3ew Aelhi. 79 BBA (Students admitted from 2012 2013 onwards) 12UBAM@0@ CORE 2@; MANAGEMENT INFORMATION SYSTEM SEMESTER -VI Tot'+ Hou!"; <0 OBJECTIVE; #. The course with an emphasis on business and management elements of information technology would enable the students to learn latest information technologies practices and trends. CONTENTS UNIT - I (10 Hou!") -anagement *nformation <ystem B-*<C6 Concepts ! ,ole and *mpact of -*< in modern business organi"ation ! Components of *nformation <ystem ! <trategic levels and need of information resources ! Contemporary approaches to *nformation <ystem. UNIT - II (10 Hou!") Computer +undamentals6 -eaning and Characteristics ! Computer 4enerations ! Types of Computers ! Aatabase -anagement <ystem6 Aata ,esources and Aatabase Types and -odels ! Transaction processing system. UNIT - III (10 Hou!") -anagerial Aecision -aking6 Concepts . Types ! Aecision -aking 7rocess ! Aecision levels ! )erbert <imonNs -odel in *nformation <ystem. <ystem6 Concepts ! Types of system ! <ystem Aevelopment &ife Cycle. <ystem Analysis ! <ystem Aesign and *mplementation. UNIT - IV (10 Hou!") 2nterprise Business <ystem ! Aecision <upport <ystem BA<<C ! Artifcial *ntelligenceBA*C ! 2xpert <ystem B2<C ! Lnowledge -anagement <ystem ! 2lectronic Aata *nterchange B2A*C 2!Business ! *nternet 2xtranet. UNIT - V (10 Hou!") 80 BBA (Students admitted from 2012 2013 onwards) -anaging *nformation <ystem Challenges ! <ecurity and 2thical Challenges of *nformation <ystem ! *nformation Control <ystem ! 4lobal -anagement of *nformation Technology. TEXT BOO=; #. CDBrian, +. A. 200;. M'$'5e(e$t I$#o!('t%o$ SD"te("7 I+ourth 2ditionJ. Tata -c4raw )ill 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. Murt$, !.S.0. $''5. M'$'5e(e$t I$#o!('t%o$ SD"te(. I<ixth 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. $. +awade4ar, S. 200;. M'$'5e(e$t I$#o!('t%o$ SD"te( , Te&t '$ G'(e". I<econd 2ditionJ. Tata -c4raw )ill 7ublishing )ouse 3ew Aelhi. 0. -ma, ". "upta, #??>. M'$'5e(e$t I$#o!('t%o$ SD"te(. I<econd 2ditionJ. 4algotia 7ublication 3ew Aelhi. 81 BBA (Students admitted from 2012 2013 onwards) 12UBA*R@01 CORE 2B; *ROJECT FOR= SEMESTER , VI OBJECTIVE; The pro@ect work training would be helping the students to identify problems faced by organi"ations and through which they could learn what really is happening in organi"ations. They would be able relate what they have studied as theory in the class with that of practice taking place in an organi"ation. Gu%e+%$e" #o! *!oject Eo!) 2ach student shall have to undergo a practical training for a period of not less than #/ days during the vacation at the end of second year. Based on the actual training during the vacation the student shall write a pro@ect report on the topic selected under the guidance of a faculty and submit two copies of the same to the institute. The pro@ect report shall be assessed both internally B/' marksC and externally B#/' marksC. +or external evaluation there will be a viva voce at the end of sixth semester. <uch viva!voce shall be conducted by an external examiner. #. <tudents should undertake pro@ects in their area of speciali"ation. $. The pro@ect topic should be fnali"ed in consultation with the internal pro@ect guide. 0. 3o two students should do their pro@ect on the same topic in the same organi"ation. 8. The students should submit the progress report of their pro@ect work every fortnight to the internal guide failing which their pro@ect will not be approved. /. The fnal copy along with the certifcate of the company should be submitted to the institution. 82 BBA (Students admitted from 2012 2013 onwards) DI*LOMA IN ADVERTISING MANAGEMENT SEMESTER , III N IV Tot'+ Hou!"; C0 OBJECTIVE; #. To enable the students to understand the various classifcations and functions of advertising. $. To enable the students to understand the economic and social eGects of adverting and its markets. CONTENTS UNIT , I (1: Hou!") *ntroduction to Advertising6 Advertising . Aefnition . *mportance . Classifcation of advertisements . +unctions of Advertising . ;b@ectives . AA4-A,. UNIT , II (1: Hou!") 2conomic 2Gects of Advertising6 2xplicit role of advertising . *ndirect role of Advertising . 2conomic eGects. UNIT , III (1: Hou!") <ocial 2Gects of Advertising6 Benefts of Advertising . *mpact of Advertisements on children . Eomen in Advertising. UNIT , IV (1: Hou!") 2thics in Advertising6 Criticism of Advertising . Controversial eGects of advertising . 7uGery . <hock advertisements . <ubliminal advertising . ,egulatory bodies in *ndia. UNIT , V (1: Hou!") Advertising in -arketing -ix6 -arketing concept . -arketing mix promotion mix . Advertising as a tool for branding product life cycle analysis and <E;T analysis. 83 BBA (Students admitted from 2012 2013 onwards) TEXT BOO=; #. Sonta44i, M. $''>. A4e!t%"%$57 )imalaya 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. Be*3 and Be*3 $''1. A4e!t%"%$5 '$ *!o(ot%o$7 Tata -c4raw )ill 3ew Aelhi. $. Sarma and Sin&, $''5. A4e!t%"%$5 *+'$$%$5 '$ I(8+e(e$t't%o$7 7rentice )all of *ndia 3ew Aelhi. 0. Maendra Moan, $''5. A4e!t%"%$5 M'$'5e(e$t , Co$ce8t" '$ C'"e"7 Tata -c4raw )ill. 3ew Aelhi. 84 BBA (Students admitted from 2012 2013 onwards) GUIDELINES *ASSING MINIMUM A candidate shall be declared to have passed in each paper ( practical wherever prescribed if he(she secures not less than 8' D of the marks prescribed for the examination. ASSESSMENT OF THEORY SUBJECTS AND *RACTICAL The duration of the examinations for theory and practical sub@ects shall be three hours. The maximum for each theory and practical are #''. '7 A""e""(e$t '$ e4'+u't%o$"; %7 T.eo!D 2xternal assessment! 1/ marks *nternal assessment ! $/ marks *nternal test ! #/ marks Attendance ! / marks Assignment ! / marks %%7 *!'ct%c'+ 2xternal evaluation ! 5' marks *nternal evaluation ! 8' marks ,ecord note ! #/ marks 7ractical test ! $' marks Attendance ! / marks %%%7 100 O %$te!$'+ e4'+u't%o$ (M'$'5e(e$t %$#o!('t%o$ "D"te() Assignment ! $' marks %nit test ! 5' marks Attendance ! $' marks %47 100 O e&te!$'+ e4'+u't%o$ (*!'ct%c'+ B'$)%$5) <elf study paper in 9 semester . written examination only 85 BBA (Students admitted from 2012 2013 onwards) 47 Fo! 8!oject e4'+u't%o$ Le4e+ o# Re4%eE I$te!$'+ E&te!$'+ Tot'+ ,eviews /' ! /' 7ro@ect ,eport ! #'' #'' 9iva!voce ! /' /' Tot'+ <0 1<0 200 Jue"t%o$ 8'8e! 8'tte!$ #o! t.eo!D e&'(%$'t%o$" (M'&%(u( ('!)"; B<) *'!t A Answer all questions B#' x $ W $'C Two questions from each unit *'!t B Answer all questions B/x/W $/C B*nternal Choice questionsC *'!t C B0x#'W0'C Three questions out of fve questions B;ne question from each unitC 86 BBA (Students admitted from 2012 2013 onwards) ALLIED SUBJECTS OFFERED TO OTHER DEPARTMENTS S7 NO7 SUBJECT CODE SUBJECTS SEMESTER OFFERED TO STUDENTS OF # #$%BAT+A0'# ( #$%BAC;A0'#( #$%BACCA0'# 2ntrepreneuria l Aevelopment *** B. <c BT+AC B.C;- B.C;- BCAC $ #$%BAC;A8'# ( #$%BACCA8'# )uman ,esource -anagement *9 B.C;- B.C;- BCAC 87 BBA (Students admitted from 2012 2013 onwards) 12UBATFA901 L 12UBACOA90 1 L 12UBACCA90 1 ENTRE*RENEURIAL DEVELO*MENT SEMESTER - III Tot'+ Hou!"; <0 OBJECTIVE; #. The course aims to prepare a ground where the students view entrepreneurship as an attractive career option. $. *t enables the students to know the process involved in entrepreneurship. CONTENTS UNIT - I (10 Hou!") *ntroduction to 2ntrepreneurship6 -eaning +unctions Types Hualities of 2ntrepreneurs . 9enture &ife cycle ! Eomen 2ntrepreneurs ! ,ole of entrepreneur in economic development. UNIT - II (10 Hou!") *dea 4eneration ! *dea 4eneration and ;pportunity 2valuation ! 2valuating opportunity using case studies ! Applying ;pportunity 2valuation +ramework to a <uccessful venture. 9enture capitalist. UNIT - III (10 Hou!") Business ;rgani"ations . Types6 <ole 7roprietorship 7artnership Co. operative <ociety Moint <tock Company6 +eatures Advantages and Aisadvantages of various types of business organi"ation ! 2ntrepreneurial Aevelopment 7rogramme . ;b@ectives 7hases of 2ntrepreneurial Aevelopment 7rogramme. UNIT - IV (10 Hou!") 88 BBA (Students admitted from 2012 2013 onwards) 2nvironmental +actors inPuencing entrepreneurship ! Aesigning a Business -odel ! 2lements of a Business 7lan . 7reparation of Business 7lan. UNIT - V (10 Hou!") *nstitutional +inance to 2ntrepreneurs . ,ole of T**C <*AB* and Commercial Banks . *ncentives and <ubsidies to 2ntrepreneurs ! ,ole of A*C -<-2 <*AC; and 3<*C. TEXT BOO=; #. "upta, !.B. and Srini/asan, .. P. $''? E$t!e8!e$eu!%'+ De4e+o8(e$t7 IThird 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. (an4a, S.S. $''?. E$t!e8!e$eu!%'+ De4e+o8(e$t7 I3inth 2ditionJ. <. Chand K Co. &td. 3ew Aelhi. $. 0asant %esai, 200;. DD$'(%c" o# E$t!e8!e$eu!%'+ De4e+o8(e$t '$ M'$'5e(e$t7 I+irst 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. 0. Sara/ana/e*, P. #??1. E$t!e8!e$eu!".%8 De4e+o8(e$t7 I<econd 2ditionJ. 2ss 7ee 7ublishing )ouse Chennai. 89 BBA (Students admitted from 2012 2013 onwards) 12UBACOA/0 1 L 12UBACCA/0 1 HUMAN RESOURCE MANAGEMENT SEMESTER- IV Tot'+ Hou!"; <0 OBJECTIVE; #. The students would be able to understand the concepts and principles of )uman ,esource -anagement. CONTENTS UNIT - I (10 Hou!") *ntroduction . -eaning and Aefnition 3ature 2volution <cope ob@ectives and *mportance of ),- . ,ole and Hualities of a good ), manager . +unctions of ),-. UNIT - II (10 Hou!") )uman ,esources 7lanning and 7olicies . 3ature *mportance and ob@ectives of ), 7lanning . 7rocess of ), 7lanning . ), planning techniques . ),- 7olicies ! 3eed Type and <cope of ),- 7olicies. UNIT - III (10 Hou!") ,ecruitment and <election . <ources of ,ecruitment . AiGerence between recruitment and selection . <election process . <creening of applicants . Tests . *nterview . Types of interview . 7rocess of conducting interview . Checking of references . -edical examination . +inal selection . 7lacement . *nduction. UNIT - IV (10 Hou!") Training and Aevelopment . 3eed ! *mportance of training . Types of training . -ethods of training . 2valuation of Training ! -anagement Aevelopment . *mportance . -ethods of conducting -A7s. 90 BBA (Students admitted from 2012 2013 onwards) UNIT - V (10 Hou!") 7erformance Appraisal . 3eed . 7rocess . Techniques. 7romotion Transfer Termination . 7romotional policies . -erit 9s <eniority . Transfer . ;b@ectives of transfer . Types of Transfers ! Termination of <ervices . 2mployee attrition . +actors responsible for attrition Aismissal Aischarge 9oluntary retirement schemes. TEXT BOO=; #. Su,,a #ao, P. $''>. E""e$t%'+" o# Hu('$ Re"ou!ce M'$'5e(e$t '$ I$u"t!%'+ Re+'t%o$"7 ITenth 2ditionJ. )imalaya 7ublishing )ouse 3ew Aelhi. REFERENCE BOO=S; #. +aisan4ar, (. $''8. Hu('$ Re"ou!ce" M'$'5e(e$t7 I+irst 2ditionJ. -argham 7ublications Chennai. $. Mamoria, !.B. $''1. *e!"o$$e+ M'$'5e(e$t7 I<econd 2ditionJ. )imalaya 7ublishing )ouse 3ewAelhi. 0. Aswatappa, (. $'#'. Hu('$ Re"ou!ce" '$ *e!"o$$e+ M'$'5e(e$t7 IThird 2ditionJ. Tata -c4raw )ill 7ublishing )ouse 3ew Aelhi. 91 BBA (Students admitted from 2012 2013 onwards) 12UBAN/01 BUSINESS MANAGEMENT SEMESTER - IV Tot'+ Hou!"; <0 OBJECTIVE; #. To make the students understand basic management principles and the evolution of diGerent management approaches. CONTENTS UNIT - I (10 Hou!") Aefnition of -anagement ! 3ature and <cope of -anagement . +unctions of -anagement . Administration 9s. -anagement ! -anagement6 <cience or Art. UNIT - II (10 Hou!") 7lanning6 -eaning 3ature and 7urpose . <teps in 7lanning . Types of 7lans . ob@ectives and policies! Aecision making6 7rocess of Aecision making ! Types of Aecisions ! 7roblems involved in Aecision making. UNIT - III (10 Hou!") ;rgani"ing6 3ature 7urpose and 7rocess . ;rgani"ation Chart . ;rganisation <tructure . Types . &ine +unctional &ine and <taG . Aepartmentation . Centralisation and Ae!Centrali"ation ! Aelegation of Authority . <ta=ng . 3ature and 7urpose . Components of sta=ng. UNIT - IV (10 Hou!") Airecting6 3ature and 7urpose . &eadership . Types of &eadership ! Hualities of a good &eader ! -otivation . -eaning Aefnition and 7rocess. -otivation theories B-aslow and )er"berg theories onlyC. Communication . 7rocess of Communication . Barriers. UNIT - V (10 Hou!") 92 BBA (Students admitted from 2012 2013 onwards) Co . ordination6 3eed . 7rinciples . Approaches to achieve eGective co . ordination . Controlling6 -eaning . 2lements and <ignifcance . <teps in Control process. TEXT BOO=; #. Prasad, L. M. $''>. *!%$c%8+e" o# M'$'5e(e$t7 I+irst 2ditionJ. <ultan Chand K <ons 3ew Aelhi. REFERENCE BOO=S; #. "upta, !.B. $''0. Bu"%$e"" O!5'$%>'t%o$ '$ M'$'5e(e$t7 I+irst 2ditionJ. <ultan Chand K <ons 3ew Aelhi. $. #amasam$, T. $''>. *!%$c%8+e" o# M'$'5e(e$t7 I2ighth 2ditionJ. -acmillan *ndia &td 3ew Aelhi. 0. %in4ar Pa&are, $''0. Bu"%$e"" M'$'5e(e$t7 I<econd 2ditionJ. <ultan Chand K <ons 3ew Aelhi. 93 BBA (Students admitted from 2012 2013 onwards) 12UBAN/02 MAR=ETING MANAGEMENT SEMESTER , IV Tot'+ Hou!"; <0 OBJECTIVE; #. The course aims to familiari"e the students with the basic concepts involved in marketing. CONTENTS UNIT - I (10 Hou!") -arketing6 Aefnition . ;b@ectives . *mportance ! -odern concepts of marketing . Types of markets . -arketing manager . Auties and ,esponsibilities . An outline on the functions of marketing. UNIT - II (10 Hou!") -arketing mix . -eaning . defnition . 2lements of marketing mix . +orces aGecting marketing mix . -arketing system . -arketing 7rocess. 7roduct . -eaning . Aefnition . 7roduct life cycle. UNIT - III (10 Hou!") -arket <egmentation . Aefnition . *mportance . ,equirements for successful segmentation . Basis of market segmentation . 2lements of market segmentation. UNIT - IV (10 Hou!") Consumer Behaviour . -eaning . +actors inPuencing consumer behavior . Buying -otives . Theories contributed by social sciences . Types of Buying Behaviour . Buying Aecision 7rocess. UNIT - V (10 Hou!") Consumerism . -eaning . <cope . Conditions leading to consumerism . Consumerism in *ndia . Consumer 4uidance <ociety of *ndia . +unctions of 94 BBA (Students admitted from 2012 2013 onwards) the <ociety. Consumer 7rotection Act #?>5 . <cope . Consumer 7rotection Councils . 7owers . -arketing 2thics. TEXT BOO=; 1. Pi**ai, #.S.. E Ba&a/ati, $'#'. M')et%$5 M'$'5e(e$t7 I+irst 2ditionJ. <.Chand K Company &td. 3ew Aelhi. REFERENCE BOO=S; #. Pi*ip (ot*er, (e/in Lane (e**er, A,raam (os$ and Miti*eswar +a, $''?. M'!)et%$5 M'$'5e(e$t7 IThirteenth 2ditionJ. 7earson 2ducation 3ew Aelhi. $. Tapan, (. Panda, $''1. M'!)et%$5 M'$'5e(e$t7 I<econd 2ditionJ. 2xcel Books 3ew Aelhi. 0. #amaswam$, 0.S. and .ama4umar$, S. $''8. H'$boo) o# M'!)et%$5 M'$'5e(e$t7 IThird 2ditionJ. -acmillan 3ew Aelhi. 95