sirisood@gmail.com Summary Hands-on expertise in documentation development life-cycle involving project initiation, planning, design, risk management, development, execution, and sustenance. Assess customer documentation requirements, implement, and develop quality documentation sets as per scheduled deadlines. Manage multiple projects and releases simultaneously with exceptional skills at motivating individuals to maximize levels of productivity. Help improve product documentation by building strong working relationships with technical engineering teams, collaborating with customers, working hands-on with products, and seeking out innovative and effective ways of presenting information. Plan and implement infrastructure for technical documentation such as templates, style guides, and processes, in coordination with project stakeholders. Established quality assurance criteria and checklists. Work with the product, understand, extract, and disseminate information from variety of resources to produce useful content. Accurately report information regarding the ongoing projects and initiatives to stakeholders. Experience Knowledge Architect at SAP Labs India April 2014 - Present (4 months) Associate Manager at SAP Labs India July 2012 - Present (2 years 1 month) Senior Information Developer at Alcatel-Lucent June 2009 - June 2012 (3 years 1 month) Project management, release management, authoring, enhance customer experience for user documentation, DITA, editing, mentoring, and conducting trainings. 7 recommendations available upon request Lead - Information Development at Symphony Services July 2007 - June 2009 (2 years) Mentoring, project management, release management, business communication trainings, and authoring. 7 recommendations available upon request Senior Documentation Engineer at Encora Inc. (previously Meritos) May 2006 - June 2007 (1 year 2 months) Page1 Understand customer documentation requirements, implement, and develop quality documentation sets as per scheduled deadlines. 2 recommendations available upon request Senior Engineer - Documentation at Pointgain India Pvt. Ltd. January 2006 - May 2006 (5 months) Authoring, editing, worked on API documentation. Senior Engineer - Documentation at Symphony Services 2003 - 2006 (3 years) Documentation development, training, and mentoring. 1 recommendation available upon request Technical Writer (contract) at i2 Technologies July 2002 - December 2002 (6 months) Understand technical writing principles, DDLC, SDLC, documentation tools, research, editorial standards, editing, soft skills development. Languages Kannada Hindi English French (Elementary proficiency) Skills & Expertise FrameMaker Technical Writing Agile Methodologies Technical Documentation Requirements Analysis XML Software Documentation Content Management Scrum RoboHelp Visio Information Architecture Testing Online Help Software Project Management HTML DITA SharePoint Software Development Page2 Unix Pre-sales SnagIt Project Management Management Program Management Quality Assurance SDLC Education M. S. Ramaiah Institue of Technology (MSRIT), VTU B.E, Medical Electronics, 1998 - 2002 Activities and Societies: Won the First Prize in a State Level Paper Presentation during B.E, Medical Electronics in VI Semester. Honors and Awards Received First Prize in a Paper Presentation organized at Symphony Services. Won the Hall of Fame Award at Symphony Services. Interests Work on Process documents and apply principles used in CMMi and Six Sigma in Documentation. Page3 Siri Sood Knowledge Architect at SAP Labs sirisood@gmail.com 17 people have recommended Siri "Siri is a self-motivated, enthusiastic, and meticulous worker, with an energy that is infectious. She is always teeming with ideas for continuous improvements, and places high importance to timeliness and quality. Accountable and responsible, she ensures to execute any activity that she takes up to logical conclusion." Molina George, Lead Information Developer, Alcatel-Lucent, worked directly with Siri at Alcatel-Lucent "I found Siri to be highly responsive and through to my many requests for improved schedule for documentation development she was managing. She was a great asset to the project." Don Coffield, Director-Program Management, Alcatel-Lucent, worked with Siri at Alcatel-Lucent "Siri was a pleasure to work with at Alcatel-Lucent.She was professional, helpful, and eager to learn. I would recommend her for any team!" Jerrle Gericke, Project Manager/Technical Writer, Alcatel-Lucent, worked directly with Siri at Alcatel-Lucent "It was a great pleasure working with Siri. Siri was a valued contributor and a key team member. Her contributions to the team level initiatives have been appreciated. Her organizing skills, troubleshooting skills, presentation skills, eloquence and her natural, confident style are prominent feathers in her cap. She is approachable, friendly and has the capability to mentor, train and inspire team members. She had actively participated in improving customer experience and streamlining the documents through effective gap analysis. Her calm and composed demeanor while handling complicated tasks...is admirable. I wish her a successful career ahead!" Rosy Ray, Information Developer, Alcatel-Lucent, worked directly with Siri at Alcatel-Lucent "I highly recommend Siri as a dedicated and accomplished professional able to work on complex documentation projects with attention to detail and within schedule. She managed multiple tasks within the project effectively in order to deliver on time and with high quality. Her working relationships with the many diverse people across organizations and across continents were outstanding and allowed her to obtain the inputs needed in time and despite the challenging differences in time zones and very compressed publication schedules." Denise Ward, Distinguished Member of Technical Staff, Alcatel-Lucent, managed Siri indirectly at Page4 Alcatel-Lucent "Siri was a good team player and always knew what she was doing. She was a very appreciated colleague. Always trying to help you. Working with Siri was always a pleasure. All the best, Willem Houtveen" Willem Houtveen, Technical writer, Alcatel-Lucent, worked directly with Siri at Alcatel-Lucent "Siri is an accomplished technical writer with excellent writing, communication and interpersonal skills. She managed a complex telecom solution documentation project, and consistently delivered quality documents, spanning multiple releases and deliveries. Being an engineer, she understood the product and technology in depth and was able to contribute with great insights. She displayed excellent team leadership and project management skills when involved in the multiple documentation projects. She is a friendly, ambitious, and an exceptional candidate, one that would contribute greatly to any program. I strongly recommend her for any management role, she will be a great asset to any organization." Yamini Bammi, Senior Instructional Designer, Alcatel-Lucent, managed Siri indirectly at Alcatel-Lucent "I have worked with Siri at Symphony Services. Siri is a seasoned technical writer with complete focus on the product, standards, and client expectations. She ensures that the client is delighted at all times with respect to timely delivery or quality of documentation. I remember giving her first assignment to create various templates for the team and an intranet web page and she did a wonderful job. She possesses excellent communication, presentation, and leadership skills. I was one of the judges in a paper presentation organized by Symphony, she was very confident with the topic she was presenting and was awarded the 1st prize. She has actively participated in presales and client meetings. She grew from strength to strength from an entry-level writer to a Project Lead in her five year tenure at Symphony. I would highly recommend Siri for lead role in technical documentation and believe she will do full justice to her work with her passion and dedication. All the best Siri!" Ramesh Kumar R, Vice President, Symphony Services, managed Siri indirectly at Symphony Services "Siri is very hard-working individual and her attention to details is worth admiring. Siri's expertise in the area of documentation is tremendous. Her documents were the guiding light for our product to both developers and users. Her hunger to explore the technical domain of the product is very much appreciated. Siri is very committed and reliable. She is a good team-player." Karthik Basavaraju, Technical Leader, Symphony Services, worked with Siri at Symphony Services "She is one of the best Leads I have ever met. Careful perfectionist. That's her - achievement oriented and self motivated engineer. I have worked with Siri on a couple of projects and she was the best. She also helped my team on couple of Business communication trainings. Ambitious yet very down to earth person. Lots of work and little talk - that's Siri's way!" Vamsi Kalyan, Product Manager, Symphony Services, worked with Siri at Symphony Services Page5 "Siri Sood worked with me for about two years. Apart from being highly skilled on the Technical Documentation tools and processes, Siri is also a quick learner who could quickly grasp the new product / domain and deliver. Siri is an excellent communicator (both written and spoken) as well as a thorough professional. I would be always hire her or recommend her for hiring. I wish her all the best in her future endeavors." Abhijit Keskar, Director - Software Product Development, Symphony Services, managed Siri indirectly at Symphony Services "Siri is a very smart, hard working and detailed oriented person. She has always delivered the expected output within the time frame. Siri is a very soft spoken & balanced individual. Siri is a thorough professional who is very passionate about her work & has a meticulous approach. She is very creative in her approach to business challenges and opportunities and has a very positive outlook. She constantly looks to upgrade her skills. She is very good at conducting seminars and training sessions. Siri is very friendly, communicates and connects very well with all her colleagues and clients. I recommend Siri as I'm aware of her capability in terms of Technical writing and management of projects. It has been a pleasure working with her - both on the professional & personal front. She is a performing asset to any organization. I look forward to work with you again. All the best!!" Srinidhi V, Information Development, Symphony, reported to Siri at Symphony Services "Though we worked for a short duration but the dedication and enthusiasm which I saw in Siri is commendable. She is a very virtuous team member to work with, always very helpful. She is an organized technical writer who is an asset to the company wherever she works." Sudhir Padmashali, Lead - Information Developer, Symphony Services, worked directly with Siri at Symphony Services "Siri is very much customer centric and deliverable focussed person. During the development of Multiple project in symphony we worked together, It is simply wow to she her patience, dedication and quality of the deliverables. One of the best person to work with." Ghananil Phukan, Project Lead, Symphony Services, worked directly with Siri at Symphony Services "I worked with Siri on a small project and it was the nice experience I had. She is a perfectionist, a quick learner and has good understanding capability. A very nice person to work with." Yemun Shree R, Senior Software Engineer, SAPLabs India Pvt Ltd, worked directly with Siri at Encora Inc. (previously Meritos) "Siri is a creative, intelligent and self-motivated individual. Siri has a good grasping power and her expertise in the area of documentation is worth mentioning. She prepared the first set of documents for our product under a tight time line which gave the customers a clear insight into the product. Siri would always be a valuable resource to the team she works with. I wish you good luck for all your future endeavors." Page6 Pankaj Khandelwal, Principal Software Engineer, SAP Labs, worked with Siri at Encora Inc. (previously Meritos) "First thing that comes to my mind about Siri is her adaptability to change. She was able to adapt to good no. of products in a very short span of time, with the team being in incubating stage. She needed to do loads of self-started tasks as everyone in the team was new too relatively. The ease with which she executed her tasks and the pace with which she kept delivering is amazing. I had directly worked with her for two of the products i manage. What impressed me the most during those interactions is her attention to detail and thorough professionalism in task completion. Being in Tech-Writing domain the best asset she has got is her focus on end-users and the domain knowledge which she keeps exploring. It is my pleasure to have worked with Siri and i would love to have her back in my team anytime. All the best Siri!" Senthil Kumaran, Program Manager, Symphony Services, worked directly with Siri at Symphony Services Contact Siri on LinkedIn Page7