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Gubaton, Michelle C.

July 31, 2014


MGT110 | AY02 Thursday
Homework#1
1. Write 2 situations where you can apply the 5 dilemmas.
a. Taking things that don't belong to you
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st
situation: During an examination, your pen is unfortunately not working. Luckily, you saw a pen on the floor but you knew
it does not belong to you. But because you only had few minutes left to finish the exam and you dont have any more pens,
you picked the pen on the floor and used it.
2
nd
situation: A man walking down the street saw a wallet that contains a huge amount of cash. But, it doesnt contain any
IDs or information to which it belongs. At the same moment, the man needs cash to buy medicine for his sick father.
Because there is no one looking for the wallet and it does not have any information, the man took it.
b. Saying things you know are not true
1
st
situation: Your best friend asked you a favor not to tell his parents where he is if ever they will call or ask you. After a few
moments, his mom called you being worried asking where is his son. Because you dont like to have conflict with your best
friend, you pretended that you did not know where he is.
2
nd
situation: After discussing, your professor told you that there will be an examination next week, and everyone agreed.
Unfortunately, you forgot to study and on the day of the examination, you professor clarify if he had mentioned that there will
be an exam, everyone said no but the real thing is, he had mentioned it. But since you forgot to study and know that you will
fail in the exam, you did not react.
c. Violating rules
1
st
situation: One evening, you received a call from a relative saying that your mom is in a critical condition. On your way,
there are lots and lots of stop lights. Then one scenario, there is no other car than you, but there is a guard waiting for
violators. Since there are no other cars and you are in a hurry, you had beaten the red light.
2
nd
situation: Your prof had dismissed you five minutes early so you decided to eat in the canteen. Because of rushing, you
violated the rule clean as you go policy because your next class doesnt allow late students. If you are late, he will sent you
out
d. Hiding or divulging information
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st
situation: You are freely sitting down in the lobby waiting for someone. And then, you overheard group of friends talking.
They said that their friend, Alison was missing since last night. And then you had remembered that you saw Alison last night
with a man. But since you did not know those people and not that sure if it is really the Alison you know, you did not tell
anything.
2
nd
situation: In a quiz bee, your friends are in separate groups. During the game, your team is winning and your fri ends
group is losing. Since you have good grades and the plus points in the quiz bee can really help your friend pass the subject,
you helped him in the game by giving the correct answers.


e. Giving or allowing false interpretations
1
st
situation: During an exam, your friend is asking you questions because he is having a hard time taking the exam. But
your professor saw you talking to him and thought that youre the one asking questions. Your professor got mad and
lectured you in front of the class and warned you. Because you friend is barely failing the subject, you did not say anything.
2
nd
situation: You went home late because of doing a project that needs to be pass tomorrow and it has a big percentage in
your grade. But your mom thought that you went somewhere else and got mad. Because you dont want to make the issue
big, you just let her say whatever she wants till she feel better.
2. Write one example for each role.
Ethical Culture - Employees Commitment and Trust
Ethics is important in gaining trust and for the employees to commit themselves in an organization. The more the
organization is taking care of their employees, the more they will become dedicated and have their willingness to sacrifice
for the sake of the organization. One good example is when a company participates in disaster-relief efforts after a typhoon
hit the country by giving away relief goods, planting trees, rebuilding of roofs and a lot more. Because employees will make
use of their time through working but in a good cause, and by the good performance of the company, the employees will be
more loyal and supportive to the objectives of the organization.
Ethical Culture - Investor Loyalty and Trust
The commitment of the employees also helps in the organizations reputation among other constituents. A high degree of
honesty and integrity by the employees will have a positive effect for their shareholders. Investors are more concerned with
ethics, social responsibility, and reputation of companies in which they invest. For example, an investor invested in a well-
known company. But later on, the company has lost its track and went down in the competitive market. Therefore, the
investors will become dissatisfied with the companys performance and will decide to back out and it will be hard for the
company to get back on track because it had already left an impression by the investors.
Ethical Culture - Customer Satisfaction and Trust
Customer satisfaction is the most important factor in having a successful business strategy. Although a company must focus
in its development and everything, it must maintain its long term relationship with the consumers. For example, a
supermarket quest to maintain the lowest prices possible. The lower the price, the more people will buy. Therefore, there
will be a lot work in the production. If the company will not give a raise to the employees, customers will be satisfied by t heir
product, but the employees will not. Thus, the operation of the supermarket will drop rapidly caused by the mass media
saying they give low benefits to employees. And therefore, they will lose customers and lose the business itself.
Ethical Culture Profits
Companies will not developed ethical culture if it does not achieved adequate financial performance in terms of profits. A
business with greater resources will have a more successful operation. They have the means to practice social
responsibility while serving the customers, value their employees, and establish trust with the public.
3. What is the role of the organizational ethics in performance?
An organizational ethic contributes a lot in the performance of a company. It increases efficiency in daily operations, greater
employee commitment, increased in investor willingness to entrust funds, improved customer trust and satisfaction, and
have better financial performance. The companys reputation has a major effect on its relationship with employees,
investors, and customers.