Professional Documents
Culture Documents
PROFESSIONAL SUMMARY
OTHER EXPERTISE:
Strong analytical skills, resourceful problem solver with ability to work under pressure
Page 1 of 5
Creative and aggressive self-starter and a versatile team player with excellent
analytical, problem-solving, communication and interpersonal skills
Extensive experience in testing strategies and methodologies; functionality,
reliability, load/stress, usability, security and database testing
Experience in working cross-functional groups, different levels of management and
liaison between system users, company management and development team
TECHNICAL EXPERIENCE
Business Modeling Tools Rational Rose3/4, Rational Enterprise Suite, MS Visio, Doors
Requirement Tracking Rational Requisite Pro 6, Mercury’s Test Director
Automation tools Win Runner, Load Runner
Change Management Tools Test Director, Rational Clear Quest 6.x, Clear Case 6.0/7.1
Operating Systems MS Windows, UNIX Linux
Web Technologies HTML, XML, ASP, XHTML, CSS
Databases Oracle 9i, MS Access, Sybase ASE 12.5.x, SQL Server
2000/2005, Facets 4.31/4.5x
PROFESSIONAL EXPERIENCE
Business Analyst
Responsibilities
Involved in analysis of the technical specifications of the current system and the
infrastructure needs
Prioritized the requests to fit the system and monitor feasibility
Worked as a cross functional team member between the end users and the different
teams (Production Development Team, Testing Team, System Architecture Team)
involved in the application development for the better understanding of the business
and IT processes
Converted Business Requirements into System Requirement Specifications
Studied and analyzed applications and brainstormed to gather effective requirements
for a quality product
Project implemented using the Rational Unified Process (RUP) Methodology to
produce artifacts in the different phases of the Software Development Life Cycle
(SDLC)
Worked with Facets 4.31 / 4.5x, Facets interfaces, extension, Reporting & other
peripheral applications developments
Scope definition, analysis, design, coding, unit testing, system testing, integration
testing, promotion and production support of Membership-Eligibility, Claims
Processing, Enrollment, Reconciliation, Group and Subscriber, Rate Category/Age
and Rate Component, Utilization Management (Inpatient, Services and Notes)
Page 2 of 5
Translated client’s health insurance claim entries into HCFA dictated standard
formats
Assisted the Project Manager in setting realistic project expectations and in
evaluating the impact of changes on the project plans accordingly and conducted
project related presentations
Worked with FACETS data structures, data stores, and data relationships
Created and maintained Data Dictionary and pursued to reach consensus.
Played a key role in data domains like Claims, Provider, Member/Subscriber Plan,
and Accounting
Enter claims data into system while interpreting coding and understanding medical
terminology in relation to diagnoses and procedures
MD Dept of Health and Mental Hygiene, Baltimore, MD August 2005- September 2007
Business Analyst
Responsibilities
Closely interacted with designers, integrators, modelers, SMEs and software
developers to understand application functionality, navigational flow and updated
them about the usability features that would benefit the end user
Conducted walkthroughs with the end users and stakeholders to gather the
modification requests from the user to upgrade or change the business specifications
for the product
Gathered User and Business Requirements through interviews and surveys
Facilitated JAD sessions as a facilitator to gather business requirements and to
discuss different critical success factors of the project like Operational Feasibility
Analysis, Technical Feasibility Analysis and Cost Benefit Analysis
Apply Unified Modeling Language (UML) methodology to create Use Case
Diagrams, Activity Diagram and Sequence Diagram using Rational Rose
Prepared BRDs (Business Requirement Documents) supporting documents
containing the essential business elements, detailed definitions, and descriptions of
the relationships between the actors to analyze and document business data
requirements
Played a key role in Medicaid, Medicare Part A, B, C, D / CMS
Presented business benefits such as security, manageability, standardization, etc to
various business users
Updated and modify progress and resources allocation in MS project for the team
and Set-up weekly meetings with the project team members to track the project
status.
Developed SQL queries to analyze data and reviewed the Load test results
Business Analyst
Page 3 of 5
Environment: Java, JSP, Requisite Pro 4.0, Rational Clear Quest 6.0, Test Manager,
MS Office
Responsibilities
Coordinated collection of business needs. Converted high level requirements to
functional requirements and documented them in functional, navigational and page
Use Cases. Prepared Functional Requirements documents using the existing
templates. Documented business rules and functional requirements iteratively.
Imported these use cases into Requisite pro; tagged and traced them
Developed use cases using RUP methodology for the technical team, which
consisted mainly of business rules, which were inherently related to the functions
described in the use case.
Documented technical details including data source, file formats and data mapping
Involved in writing use cases for medical, pharmacy and vision claims as part of
Health Statements
Experience with gathering claims data and display of the same; also processing of
medical, pharmacy and vision claims as part of the Health Statements project
Used Requisite Pro for requirements management to capture, prioritize and manage
requirements, which helped in controlling numerous artifacts produced by the teams
working on the same project by keeping track of simultaneous update, change
notification and multiple versions
Researched claim overpayments and requested funds
Actively involved in creating test strategy, conducted manual testing and logged
defects using Electronic Project Notebook and Clear Quest. Assisted testing team in
understanding the business rules and system development. Created users and user
groups to assist tester
Executed SQL queries using SQL navigator to gather data elements from Enterprise
Data Warehouse
Developed a comprehensive Test Strategy to determine how the testing would be
approached in terms of tools, people, procedures and support. This included test
management process, integration testing, description of test effort, test reporting plan
and the test case schedule
Business/Data Analyst
Environment: Rational RequisitePro 3.0, Rational Rose, UML 2.0, SQL, MS Project,
MS Visio, Java, Crystal Reports XI, MS Office, Windows XP
Responsibilities
Performed Gap Analysis to identify the deficiencies of the current system and
to identify the requirements for the proposed system
Prioritized the requirements gathered from Clinical specialists, nursing
executives, domain experts through interviews, JAD sessions
Created Process Work Flows, Functional Specifications, and responsible for
Page 4 of 5
preparing Software Requirement Specifications (SRS), Functional Specification
Document (FSD) for Nursing Outcomes Reporting application
Developed Test cases and Use Cases and conducted User Acceptance
Testing (UAT), Functional System Testing, Integration testing and resolving the
various issues
Created product documentation, printed user manual and training materials
Developed queries using SQL to automate the weekly and monthly “Meds
Update Reports” and FCO reports
Exported reports into formats like PDF, HTML, Excel, Word and RTF for the
users
EDUCATION
University of Mumbai, Bachelor of Engineering, Electronics and Telecomm, June 2001
Page 5 of 5