Muhammad Khalid

Address U-16 Block 13-D Gulshan-e-lqbal Karachi

Email khalid_shaikh@msn.com
Mobile +92 333 2741 009
Skype khalidshaikh7
______________________________________________________________________________________

Experienced, dedicated, and result oriented professional, with a career history of 9 years in
networking and IT Infrastructure Design and Deployment. Employ strategic thinking, innovative
problem solving, and outstanding leadership in delivering exceptional results. Demonstrate
outstanding presentation skills and strong ability in establishing effective and productive working
relationships. Developed and lead support & deployment teams. Extensive hands on experience of
major Networking technologies (Voice & Data) like; CUCM, CUCME, Unity Express, BGP, OSPF,
EIGRP, MPLS, Security, QoS etc.
Education
BS in Computer Science (2000-2002)
Shah Abdul Latif University.
Certifications
Cisco Certified Network Professional VOICE (CCNP-VOICE)
Cisco Routing & Switching field specialist
Cisco Certified Inter Network Professional (CCIP)
Cisco Certified Network Associate (CCNA R&S, SEC, VOICE)
Polycom Certified Videoconferencing Engineer (CVE)
Juniper Networks Certified Internet Specialist JNCIS-ER
Juniper Networks Certified Internet Associate JNCIA-ER
Juniper Networks Certified Internet Associate JNCIA-Junos


Work Experience
Gulf Candle, Riyadh (Sep 2012 Present)
Technical Manager
Implementation and management of Cisco, VoIP and Data. Monitor day to day performance. Control
appropriate work of VoIP, security systems. Implements network management and automate system
troubleshooting. Configure install and maintain Internetworking devices. Expert in configuration and
troubleshooting complex VoIP Protocols (H323, MGCP, SIP, SCCP) and Routing Protocols (EIGRP, OSPF, BGP).
Analyzes complex network problems and coordinate resolutions. Develop work plans, migration plans. I have
configured CUCM Cluster servers from scratch providing web services DNS monitoring data collection services
to our clients.





Anazeem Technology (Aug 2010- Aug 2012)
Project Manager

Anazeem revolves around the concept of providing high-tech solutions and services together with an ongoing
commitment towards its customers. Its among the IT Infrastructure Solutions Providers in the Kingdom of Saudi
Arabia, managed to enhance the productivity, profitability and end-customer satisfaction through cost-effective,
world-class technology solutions.

LG New Allied Electronics (May 2007- July 2010)
Network Manager

New Allied is a local and only Distributer, service provider of LG Electronics. I was responsible for installation of
domain controllers dhcp servers local ftp server, ISA server and Oracle Servers. My job was to create and maintain
users in active directory apply policies and provide Internet access to the users.

Orix E-Business Division (Fed 2004- May 2007)
Network Engineer
ORIX Leasing Pakistan Limited OLP is Pakistans leading leasing company. A part of ORIX E-Business Division, I
contributed many projects included Sui Sadran Gas Companys infrastructure Design, Development and
Installation and Install and configure VSAT iDreact on many Pakistan Stat OIL (PSO) Pumps to provide
connectivity to PSO House (Head Office), And many others.


Projects

National Guard Health Affairs King Abdulaziz Medical City:
Phase-1 IT elements and was heading the design, development and installation of all Active and Passive IT
infrastructure. Phase-2 Implementation of converged network; Installation and configuration of LAN/WAN and
Cisco Unified Communication Manager 8.2 publisher and subscriber configuration was include NTP, Phone
registration customization SIP and SCCP, Device pool, codec, Partition and CSS, LDAP, add H323 Gateways and
Gatekeeper.

Ministry of Defense:
Implement the Polycom Intelligent Core infrastructure, including RMX, CMA, DMA, and VBP solutions based on
its ability to manage the control 50 plus sites Kingdom wide. The video suites include two (2) Polycom RPX
immersive rooms (Riyadh and Jeddah) and a large number of HDX based room telepresence systems (ATX and
OTX). The HDX rooms are being implemented in many locations, they include wall mounted displays and
Plasma system. The Global Management System provides the IT staff with monitoring and control capabilities
for all of the MoD systems Kingdom wide.

Rateema Company:
Install and configure Cisco Unified Communication Manager Express ver 8.6 on ISR Router 2911 configuration
was include NTP, Phone registration and customization SCCP, Cor list and Cor custom for call control, BACD, 4
FXO port, Extension Mobility, Cisco unity Express for Voice mail service.

Abdullatif Alissa Group:
Restructured Data Network, Implements VoIP technologies with Cisco Unified Communication Manager

LG New Allied
Installation and configuration of mikrotik router OS for QOS and bandwidth management.
Implemented the LG MPS (Multi Power System inverter) Control System with LGAP (LG A/C Protocols).
Installation configuration for more than 20 online servers, including PDC/DC, AD, ISA, File Server, Oracle Application
and Report (10g and 11i) Servers, Disaster Recovery and Backup Appliance. NOC is 24/7 Operational with live in
house Application (http://khi.nae.com.pk), Karachi Braches connect with Fiber Link and all other Countrywide
Branches connect with deferent mediums Link Leased line, DXX and DSL etc. to HO. Installation configuration of call
center on asterisk for 20 agents with digium 8 port FXO card.

Orix E-Business Division:
Installation and configuration of HYPERCOM MAGA NAC 8000. In which our team install 2 uplink and 2 downlink
Cards. For network monitoring we also install VeriFoneView. I am Responsible for smooth connectivity of Regional
Network (Hyderabad, Sukkur and entire Sindh region) with head office in Karachi and Handling & Troubleshooting
of Point of Sales (POS) Terminals. We are mainly using Hypercom Terminals (ICE-5500 & PICE-5000), T7 PLUS, T2700
and Omni 360, 460. We also provide Technical Support over Phone calls for existing and new Customers. I have
delivered complete solution of Routing & Switching to our Customer Sui Sidran Gas Company Pakistan (SSGC).


A brief summary of configurations which I have performed in my recent role:

Configuration of Cisco Unified Communication Manager (CUCM 6.x, 7.x and 8.x), Cisco Unified
Communication Manager Express(CUCME 6.x, 7.x and 8.x),
Configuration of Rapid STP, Layer 2 QoS, Access & Trunk links, Storm Control, Port Security, Inter-vlan
routing & HSRP, Modular Quality of Service, Static routing, PBR, VOIP QoS
Configuration of Rip, EIGRP, OSPF, ABR, ASBR and Summarization, authentication, redistribution and
filtering.
Configuration of BGP Attributes; Local Preference, Weight, Route-Reflector, Next Hop and route maps for
path preference
Configuration of Traffic Engineering, E1, DXX, Wimax, Frame-relay, Load balancing, utilizing multiple links.
Configuration of ACLs, NAT, SNMP, DHCP, TFTP, SSH, Netflow, Syslog, User authentication and command
authorization, providing different privileges to users using AAA tacacs+ and radius with ACS
Deployed VPN using IP-IP Tunneling for IPVPN customers, Site-to-Site & Easy VPN
Configuration of end-to-end QoS, Classes and policies, bandwidth, priority and police for critical traffic

Core Responsibilities:

Design, implement and support new and existing networks (Voice and Data) of corporate clients
Design and lead all functional areas of LAN and WAN projects at both physical and logical layer
Facilitate technical trainings for corporate clients with major focus on deployed network infrastructure
Administer the installation and configuration of different platforms:
Cisco Routers 7200, 7600, 3900, 3800, 3600, 2900, 2800, 2600, 2500,1700, 1800
Cisco catalyst Switches 6513, 4507, 4006, 3750, 3560, 3550, 2900 and 1900
Translate scope of work into configuration Items & Prepare template and configurations and
applets/scripts for designed networks to be deployed, preparing in house documentation, SOW, LLD and
other project related documents.
To assist with testing of new design & architectures, perform network configuration changes, migrations,
pre- and post configuration tests for planned activities
Serve as the primary point of contact for large accounts, accountable for handling pre- and post-sales
complaints and implementing viable resolution to issues
Formulate technical solutions to manage customers ISP-related problems as well as provide independent
consultation to solve complex product and network problems
Provide efficient technical assistance to client and assign engineers for troubleshooting of client issues
while ensuring adherence to specified SLA (Service Level Agreement) timeframe