Dr.

Ram Manohar Lohia Combined

Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
Service Name :
Care of Patients
Operational Policy
Date Created : 15-01-2008
Approved By :
Chief Medical Superintendent
Name :
Signature :
Reviewed By :
Medical Superintendent
Name :
Signature :
Issued By :
Director
Name :
Signature :
Responsibility of Updatin :
Medical Superintendent
Name :
Signature :
Manual of Operation 1
Dr. Ram Manohar Lohia Combined
Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
Sl.Order Particulars
A
Purpose
B
cope
C
Polic!
A. Purpose: "o pro#ide $uideline instruction %or ensurin$ uni%orm care o% the patient.
B. Scope: Hospital &ide
C. Policy:
Manual of Operation '
Dr. Ram Manohar Lohia Combined
Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
1. All patients approachin$ the hospital %or medical treatment will recei#e care
appropriate to their healthcare need and scope o% ser#ices pro#ided b! the
hospital.
'. (ualit! o% medical care will be same in all care settin$s o% the hospital and no
discrepanc! o% an! sort will be %ollowed in the pro#ision o% medical care.
). All treatment orders would be si$ned, dated and timed b! the concerned clinician.
*Re%er to Medical Record Polic!+.
,. An! treatment order initiated b! a hospital-s clinician di%%erent %rom the primar!
treatin$ consultant o% the patient will be countersi$ned b! the primar! treatin$
consultant within ', hours.
.. /ncase re0uired the primar! treatin$ consultant o% the patient ma! consult other
care pro#iders a#ailable within the hospital %or patients care related issues.
1. Patients response to treatment ,his 2her health status , %urther treatment plan etc
will be discussed amon$ the clinical and nursin$ sta%% in#ol#ed in pro#ision o%
care to the patient
3. "he primar! treatin$ consultant can re%er the patient to other clinical specialt!
either within the hospital or to the identi%ied e4ternal healthcare institutions i% the
patients medical need demand the same *Re%er Polic! o5 Re%erral o% Patients+.
6. "he clinicians ma! resort to e#idence based medicine which is the conscientious,
e4plicit and 7udicious use o% current best e#idence in makin$ clinical decisions
about the care o% indi#idual patients.

Clinicians are encouraged to consider te follo!ing points in using e"idence
#ased $edicine for te pro"ision of opti$u$ care to te patients !ic are :
a. Con#ert in%ormation need into answerable 0uestions.
b. "rack down the best e#idence to answer the 0uestion *with ma4imum
e%%icienc!+.
c. Criticall! appraise the e#idence %or its #alidit! and use%ulness.
d. /nte$rate appraisal results with clinical e4pertise and patient #alues.
e. 8#aluate outcomes.
Manual of Operation )
Dr. Ram Manohar Lohia Combined
Hospital , Lucknow
Quality Operating
Process
Document No :
RML/PCP/01
Manual of Operations
Care of Patients
Date of Issue :
15/1/2008
All department/areas are advised to strictly adhere to the approved departmental SOPs
for various procedures/management.
Manual of Operation ,