Aut oPi l ot

Indust ri al Ink Jet

Pri nt i ng Syst em

User Gui de





Aut oPi l ot

Indust ri al Ink Jet
Pri nt i ng Syst em

User Gui de

















Revised 02/03/2011

P/N 2003587 Rev A

Copyr i ght and Tr ademar k s
Copyright 2011 Squid Ink Manufacturing.
All rights reserved. All trademarks and brand names
are the property of their respective owners.

The Squid Ink Manufacturing AutoPilot printing system
contains software components licensed from Comfort Software Group.
These products may only be used as part of and in connection with the
Squid Ink Manufacturing AutoPilot printing system.

Squid Ink Manufacturing
7041 Boone Ave. N
Brooklyn Park, MN 55428

Phone: (763) 795-8856; Fax (763) 795-8867; 1-800-877-5658
w w w .squi di nk .c om

Cont ent s:
Saf et y ....................................................................................................... 8
I nt r oduc t i on............................................................................................ 10
General System Description........................................................................................ 10
AutoPilot System Components.................................................................................... 10
System Specifications................................................................................................. 10
Software Specifications............................................................................................... 11
Options........................................................................................................................ 12
I nst al l at i on and Set Up .......................................................................... 14
General Recommendations......................................................................................... 14
System Components................................................................................................... 15
Printhead Overview..................................................................................................... 16
Mount i ng ................................................................................................ 17
Printhead(s)................................................................................................................. 17
Distance from Substrate.............................................................................................. 19
Rotating or Tilting the Printhead.................................................................................. 20
Controller (Touchscreen) ............................................................................................ 21
Dat a Cabl e Connec t i ons ........................................................................ 22
Connecting the Controller ........................................................................................... 22
Printhead Data Cable.................................................................................................. 23
Connecting a Second Printhead.................................................................................. 24
Optional External Photocell and Encoder.................................................................... 25
External Photocell and Encoder with Second Printhead............................................. 26
Pow er Suppl y ......................................................................................... 27
Connecting the Controller ........................................................................................... 27
Connecting the Printerhead Power Supply ................................................................. 28
Ink Supply................................................................................................................... 30
Installing the Ink Cartridge .......................................................................................... 31
Oper at i on................................................................................................ 33
Remove Storage Cover............................................................................................... 33
Power Up.................................................................................................................... 33
Status Lights ............................................................................................................... 34
Controller Touch Screen............................................................................................. 35
Commissioning the Printhead..................................................................................... 36
Charging the Printhead with Ink.................................................................................. 38
Home Screen.............................................................................................................. 39
Creating a Message.................................................................................................... 39
Practice with the Touchscreen.................................................................................... 41
Change Time Zone (Administrator Account)............................................................... 43
USB Ac c essor i es.................................................................................... 46

Mai nt enanc e........................................................................................... 48
Mounting Hardware and Connections......................................................................... 48
Nozzle Face Plate....................................................................................................... 48
Cleaning External........................................................................................................ 48
Appendi x A: Par t s Li st ........................................................................... 50
Appendi x B: Syst em Updat es ................................................................ 52
Installing Updates........................................................................................................ 52
War r ant y St at ement ............................................................................... 54
Cust omer Suppor t .................................................................................. 58
8 Safety
Safet y


The Squid Ink AutoPilot printing system is very easy to install, operate and maintain.
Please follow these simple safety steps to insure a smooth and safe operation.

The AutoPilot components are reasonably compact and light weight. However, while
unpacking and setting up the printer, always take care and use proper lifting
techniques. Try to avoid over reaching and leaning too far while handling the printer
and accessories. If necessary, use two people to lift and move the printing system.

While installing, maintaining and operating the printing system, always wear safety
glasses, gloves and protective clothing.

Make sure the electrical power source is properly wired and grounded. The power
source should comply with all safety regulations and codes applicable to the
installation location.

Turn off and unplug the printing system while servicing and performing maintenance.

Note: Some service and maintenance procedures require
the power be left on. During such procedures,
carefully follow the safety instructions.


For best results, use Squid Ink Manufacturing ink or other Squid Ink approved fluids.

The Squid Ink AutoPilot printer utilizes a sealed 200ml ink cartridge. Do not open or
puncture the ink supply cartridge in any way other than normal installation.

Keep all fluids away from open flame and excessive heat.

Avoid prolonged contact with skin. Fluids can be washed with soap and water.

Do not look directly into the printhead. If any fluid should make eye contact, flush
immediately with water and receive appropriate medical attention.

Do not pour fluids into sink, sewer or drain. Dispose of fluids in accordance with all
ordinances and regulations pertaining to fluid disposal.


10 Introduction
Int roduct ion

General Syst em Descript ion

The AutoPilot printing system consists of a controller with integrated user interface and
up to Two 128 printheads with 200ml ink cartridges. The AutoPilot printing system is
designed to print superior quality hi-resolution characters on a variety of porous and non
porous surfaces.

Aut oPilot Syst em Component s

One or two .7 printhead(s) with data cable.

Integrated 200ml ink cartridge for each printer.

Touchscreen controller.

Mounting brackets for printer(s).

Swivel arm mounting bracket for touch screen controller.

Data cables.


Syst em Specificat ions

Print Technology Piezo impulse printhead technology.

Print Speed Up to 135 fpm @ 180 dpi.

Vertical Print Resolution 180 dpi.

Horizontal Print Resolution 180 dpi.

Maximum Print Height .7 (1.8 cm) per printhead.

Time & Date Internal real time clock with battery back-up.

Product Sensor Built in product sensors for detecting product speed
and direction. Optional external photocell and
encoder.


Introduction 11
Communication Interface Two USB host and one Ethernet input.

Touchscreen 12.1 (30 cm) full color touchscreen display.

Electrical Requirements 90 264 VAC, 50/60 Hz.

Operating Environment 34F (1C) to 104F (40C).

Storage Environment 0 F (-18C) to 140F (60C).

Substrate Capabilities Porous and non porous applications.

Ink Capabilities Solvent and oil based inks.

Ink System Ink system utilizes 200ml ink cartridge.

Low Ink Indicator Warning messages alert user on the printer and
touchscreen.

Agency Certifications UL, CE, and CSA certified (pending).


Soft ware Specificat ions

Time & Date Multiple formats including: 3-letter, 2-digit, or 1-letter
month; 3-letter or 2-digit day; J ulian date; 2-digit hour;
2-digit minute; 2-digit second; 4-digit or 2-digit year; 2-
digit week; 24-hour clock or 12-hour clock with AM or
PM.

Item Numbering Four counters plus daily counter.

Shift Codes Four programmable shift codes with automated
rollover.

Bar Codes Code 39, Interleaved 2 of 5, UPC-A, EAN-8, EAN-13,
Code 128, UCC-128, SCC-14 ITF, SCC-14 28,
SSCC-18, Postnet, MSI, DataMatrix, and PDF417 bar
codes standard.

Fonts On the fly generation of Truetype

fonts.

Printing Features Reverse, invert, repeat print, variable print density.

Message Storage Capacity 1GB storage space will store approximately 1000+
messages.
12 Introduction

Message Length Limited by substrate length up to120.

Graphics Any Windows

bitmap in 1-bit format.

Ink Usage Automatically calculated for each message and
displayed on touchscreen.

Software Utilities PC ImageMaster software.

User Prompts Prompts for user input at start of print job by manual
intervention, touchscreen display or scanner.

Languages User selectable between English, Spanish and
Chinese.


Opt ions

Software ImageMaster TouchXF Software. Increases software
capabilities to run two printheads.

Encoder For operation with variable speed conveyors.

Bar Code Laser Scanner Handheld bar code scanner for message retrieval or
user data input.

Low Ink Beacon External low ink light available.

Starter Kit Includes ink, cleaner and flush, printhead wipes, hand
cleaner, and latex gloves.



14 Installation and Set Up
Inst allat ion and Set Up

General Recommendat ions

Material Handling
The most critical item in consistently achieving good quality printing is material handling.
This is an area controlled by the customer and the installer. It is imperative that
adequate product guides be provided and that they are installed and maintained
properly. Incorrect or inconsistent product handling will cause print quality problems,
maintenance problems and could lead to printhead damage. The customer is
responsible for maintaining proper material handling equipment.
AC Power
Our experience has shown that the AC power in many locations where the printing
system is installed can be subject to line noise, brownouts, and blackouts due to motors
and material handling equipment failure. If you experience line noise, brownouts or
blackouts on a regular basis, a good-quality line conditioner or Uninterruptible Power
Supply (UPS) should be installed to ensure data integrity. In many cases, these
devices may not be necessary and it is acceptable to start an installation without them.
However, if system lock-ups or occasional distorted print occurs, the first corrective
measure should be to isolate and clean up the AC power.
Work Area
The AutoPilot may require priming from time to time due to environmental contaminants
collecting on the nozzle plate. The priming process requires the use of clean, lint-free
wipes that become soiled with ink during use. Because of this, we recommend that a
small storage cabinet or box be located near the printer in which to keep the wipes and
to keep them clean. Also, a small waste can is convenient for the soiled wipes.
Vibration
The AutoPilot print engines do not de-prime easily. They are remarkably tolerant to
bumps by passing products and to normal conveyor vibrations. However, sustained,
long-term vibration may lead to erratic performance. In cases where the conveyor is
especially vibration prone, the entire printing system can be mounted on a stand. An
optional stand is available from Squid Ink for these applications.
Maintenance Access
When planning the installation, allow for easy access to the printheads so that priming
and clean up can be done conveniently.
Installation and Set Up 15
Syst em Component s

The AutoPilot printing system consists of a controller with integrated user interface and
one or two 128 printheads with 200ml ink cartridges. The Autopilot is very easy to
assemble.

Attention! Make sure power is disconnected and turned off
during assembly and installation.

The main components in the AutoPilot printing system are illustrated below.



Printhead
Touch Screen
Controller
Power
Supply
Printhead
Data Cable
Controller Power
Supply
16 Installation and Set Up
Print head Overview



Internal
Photocell
Nozzle Face
Status
Lights
Data Ports
Power
Supply
Power
Switch
Mounting
Bracket
Squid Ink
Logo
200ml Ink
Cartridge
200ml Ink
Cartridge
Trigger/Encoder
Installation and Set Up 17
Mount ing

Print head(s)

Mount the printhead(s) using the U bracket and L shaped mounting brackets found in
the accessories box shipped with the printing system. There are 2 U brackets and 1
L shaped bracket with locking knobs for each printhead.

Attach a U shape mounting bracket to the bottom of the printhead using the supplied
screws.

Attention! Use only the supplied mounting screws to attach the
U bracket to the printhead(s). Using hardware other
than that supplied by Squid Ink Manufacturing can
result in serious damage to the printhead.



Printhead
U Bracket
Supplied
Mounting
Screws
U Bracket
Attached to
Printhead
18 Installation and Set Up
Attach the second U shaped mounting bracket to the production line.

Note: Each installation is unique and Squid Ink Manufacturing
cannot anticipate customer requirements for attaching
mounting brackets to the production line. It is the
customers responsibility to insure the U mounting
bracket is securely and adequately attached to the
production line.

After the second U bracket is securely attached to the production line, slide the L
mounting bracket into it. The L bracket can face in either direction. Notice there is a
plastic washer between the locking knob and the L shape bracket. Keep the plastic
washer on the outside of the U bracket. Use the locking knob to hold the desired
position.

Next slide the U bracket with the printhead mounted onto the L bracket. Use the
locking knob to secure the desired position.



L Bracket with
Locking Knobs
U Bracket with
Printhead Mounted
U Bracket
Attached to
Production Line
Locking
Knob
Washer
Outside of
U Bracket
Locking
Knob
Printhead
Mounted on
U Bracket
Printhead
Mounted on
U Bracket
Installation and Set Up 19
Dist ance from Subst rat e

As a general rule the closer the printhead is to the surface to be printed (substrate) the
better the print quality. We recommend keeping the printed surface within 1/8 (3.2mm)
from the nozzle plate. While throw distances greater than 1/8 are possible print quality
may be affected.



1/8 (3.2mm) Max.
Printhead
Substrate
20 Installation and Set Up
Rot at ing or Tilt ing t he Print head

The printhead(s) can be mounted in a rotated or tilted orientation. This is useful when
printing on an incline conveyor or vertical web.

The printhead can be rotated 90 degrees in a counter clockwise direction (status lights
facing up) or 45 degrees in a counter clockwise direction when viewed from behind the
printhead.


The Printhead can be tilted from 0 to 90 degrees (down shooter position).



Installation and Set Up 21
Cont roller (Touchscreen)

The touchscreen is mounted on a pivoting swing arm mount. Instructions for assembling
the swing arm mount are included in the swing arm mount box. When the swing arm
has been assembled attach the controller using the four supplied screws. Mount the
touch screen in a convenient location within 10ft of the printhead(s). Keep in mind when
mounting the controller you will need access to the connections and power switch
located along the bottom of the controller.



Swing Arm
Mount
Supplied
Mounting
Screws (4)
Controller
(Touchscreen)
Mounting
Holes (4)
Controller
Attached to
Swing Arm
22 Installation and Set Up
Dat a Cable Connect ions


Connect ing t he Cont roller

There is a data port for connecting the printhead located on the bottom of the controller.

Note: There are two data ports located on the controller. Only
one data port is used to connect to the printhead. The
other port is not in use and is for future expansion. Do not
try and connect a printhead to the unused data port.

Connect the data cable from the controller to the printhead. If you will be using two
printheads connect the data cable from the controller to printhead 1.



Power Supply
Connection
USB Port
Data Out to
Printhead
Power
Switch
Port Not Used. Do not
connect a printhead to
this port
Installation and Set Up 23
Print head Dat a Cable

There are four data connection points located on the back of the printhead. The top two
connection points are for connecting the touchscreen and a second printhead to the
printhead. The bottom two connection points are for connecting an optional external
photocell and encoder.


Connect the data cable from the controller to the printhead. Be sure to connect to the
port labeled In for the controller printhead connection.

Data In From
Controller
Data Out to
Second Printhead
Photocell and/or
Encoder In
Photocell and/or
Encoder Out to Second
Printhead
Power Switch
Power Supply
Connection

Data cable from
Controller
Data In Port
24 Installation and Set Up
Connect ing a Second Print head

If you are using a second printhead connect the data cable between the first and
second printheads.

Note: Do not attempt to connect a second printhead to the
unused data port located on the controller. A second
printhead cannot be connected directly to the controller. It
must be routed through printhead one.


Data Cable from
Printhead 1 to
Printhead 2
Data Cable
from
Controller
Printhead 1
Printhead 2
Installation and Set Up 25
Opt ional Ext ernal Phot ocell and Encoder

If you are using an external photocell and/or encoder connect the adapter cable to the
lowest connection port on the printhead. Next connect the photocell or encoder to the
adapter cable. If you are using both an external photocell and encoder use the supplied
three port connector to connect both.




Printhead
Adapter
Cable
Three Port
Connector
Data Cable from
Photocell
Data Cable from
Encoder
26 Installation and Set Up
Ext ernal Phot ocell and Encoder wit h Second Print head

If you are using a second printhead connect a data cable between the first and second
printheads.

Note: Be sure to connect to the correct data ports. Use the data
Out from printhead 1 and data In on printhead 2. The
following diagram shows the correct connection
locations.




Printhead 2
Printhead 1
Adapter Cable
from Photocell
or Encoder
Data Cable
from
Printhead 1
to
Printhead 2
Installation and Set Up 27
Power Supply

The Controller and printhead(s) each have their own power supply. Connect the power
supply to each of the installed components. Plug the power supply for each component
into a properly wired and grounded electrical outlet. We suggest using a common power
strip with surge protection.

Connect ing t he Cont roller

Connect the power supply to the controller (touchscreen). The power input connection is
located along the bottom edge of the controller.


Controller
Controller
Power
Supply
Power
Cord
28 Installation and Set Up
Connect ing t he Print erhead Power Supply

Connect the power supply to each of the installed printhead(s).



Printhead
Printhead Power Supply
Power Supply
Connected
Installation and Set Up 29
The data cables and power supply are now all connected.

The following diagram shows an AutoPilot printing system with all the options
connected.


Controller
Printhead 2
Printhead 1
Controller
Power
Supply
Three
Port
Adapter
Encoder
External
Photocell
Power
Supply
Printhead 1
Power
Supply
Printhead 2
30 Installation and Set Up
Ink Supply

Ink and fluids are supplied to the AutoPilot printhead in a 200ml cartridge. The ink
cartridge has been manufactured and labeled to insure the correct ink is used.

The ink fitting on the front of the ink cartridge is color coded to correspond with the ink
type. For solvent based inks the ink fitting will be tan colored. For oil based inks the ink
fitting will be black.

There is a small tab located over the ink fitting. This tab is pre cut at the factory and
prevents the wrong type of ink from being installed in the printhead.



200ml Ink Cartridge
Ink
Label
Ink Fitting
Black or Tan
Pre-Cut
Tab
Thumb
Recess
Installation and Set Up 31
Inst alling t he Ink Cart ridge

Attention! The printhead is shipped from the factory with a small protective
cap placed over the ink fitting in the ink cartridge cavity. Remove
the protective cap before installing the ink cartridge.



The ink cartridge is very easy to install. Simply snap the 200ml ink cartridge into
position. Make sure the ink cartridge is fully seated in the printhead.




200ml Ink
Cartridge
Printhead
Ink Cartridge
Seated in Printhead

Remove Small
Shipping Cap
from Ink Fitting

Operation 33

Operat ion


Remove St orage Cover

The AutoPilot printheads are shipped with a storage cover placed over the nozzle face
plate. The storage cover prevents damage to the nozzle plate during shipping and
equipment set up. Remove the shipping cover before beginning operation. The storage
cover simply snaps into place over the faceplate and doesnt require any tools to
remove or replace. Replace the storage cover if the printhead will be unused for a
period of time.



Power Up

When all the components have been properly mounted and connected you are ready to
power up the AutoPilot and begin printing.

Tip! Before powering up would be a good time to double
check your installation. Make a quick inspection to
ensure all the components have been securely mounted
and all data and power cables are properly seated and
connected.

Turn the power switch on for each of the installed components. If you have plugged the
controller and printhead(s) into a power strip turn on all the components and simply turn
on the power switch. The AutoPilot components can be powered up in any sequence.

Printhead
Shipping
Cover
Remove
Shipping
Cover
34 Operation

Note: The power button on the controller has to be pushed on
to power up the controller.



After the power is turned on the AutoPilot Printing System will go through a brief start up
sequence.


St at us Light s

On the side of the printhead there are four status lights.


Power Switch on
Back of Printhead
Power Switch
on Bottom of
Controller

Status Lights
Operation 35

Power
The power light indicates that the printhead power is turned on. For normal operation
the power light should start blinking shortly after the printing system is powered up.

Note: The power light does not remain on steady during normal
operation. It is a blinking light.

Trigger
The trigger light will indicate when the printhead trigger (generally the photocell) has
been interrupted.

Print
The print light will illuminate when the printer is actually printing the message.
Depending on the length of print delay the print light will generally come on shortly after
the trigger light. The print light is useful in determining exactly where and when the
message is printing.

Low Ink
The low ink light will blink when the system begins to run low on ink. Keep in mind this is
a low ink indicator. There is still a small amount of ink in the cartridge when the low ink
light begins to flash. You can continue to print for a short while with the remaining ink
but have a full cartridge available. When the ink cartridge is empty the low ink indicator
will come on steady.

Cont roller Touch Screen

After a short time the ImageMaster Touch program will display on the controller.
Imagemaster Touch is the resident message creation program used for creating,
printing and editing messages.

36 Operation

Commissioning t he Print head

If your printhead is new or has been in storage it may contain storage or shipping fluid.
To insure the printhead is clean and ready to receive ink, perform the following
commissioning procedure. The commissioning procedure takes about 10 minutes per
printhead to complete.

For the commissioning procedure you will need the starter kit that was ordered with your
printer. The starter kit contains a cartridge of ink, compatible cleaning fluid, non abrasive
lint free wipes and latex gloves.

Note: Fluid cartridges are labeled with a blue label on the
cartridge.

To flush out the printhead first snap the fluid cartridge into the printhead. Make sure the
fluid cartridge is properly seated in the printhead.

After the fluid cartridge has been installed, run the Purge Printhead(s) routine from the
ImageMaster program. To run the Purge Printhead(s) routine select Tools from the
pull down menu. Then select Purge Printhead(s).

Fluid
Cartridge
(Blue
Label)
Fluid
Cartridge
Seated in
Printhead

Purge
Printhead(s)
Operation 37

Fold a lint free, non abrasive wipe and hold it gently against the front of the nozzle plate
before selecting the Purge Printhead(s) command.

Attention! Use only non abrasive lint free wipes. Wear protective
gloves while performing the fill and purge routines.


The Purge Printhead(s) window will open up.



Touch the button for the printhead you would like to flush. Each time the photocell is
blocked the system will run a brief purge routine.

After the printhead has been flushed remove the cartridge from the printhead.

With the cartridge removed from the printhead run the Purge Printhead(s) cycle again.
This cycle will empty any cleaning fluid that maybe left in the printhead.

Non Abrasive, Lint
Free Wipe
Protective
Gloves
Printhead
38 Operation

Charging t he Print head wit h Ink

After the printhead has been purged of cleaning fluid snap an ink cartridge into the
printhead. Make sure the ink cartridge is fully seated in the printhead.

Hold a non abrasive lint free towel against the nozzle face and run the Fill Printhead(s)
cycle from The Tools pull down menu.

Attention! Use only non abrasive lint free wipes while purging
the printhead. Wear protective gloves while
performing the flush and purge routines.

The Fill Printhead(s) function is a timed routine. Each time the photocell is blocked the
system will run the Fill Printhead(s) routine for about 30 seconds. Make sure to keep
the wipe in front of the nozzle face during the entire fill cycle. Keep in mind that if the
photocell is unblocked and then quickly blocked again the Fill Printhead(s) cycle will
begin again. Generally you can block the photocell and cover the nozzle face until the
Print and Trigger lights go off.

Watch Out! The nozzle face and the photocell trigger are located
very close together. It is easy to inadvertently block the
photocell while holding a wipe against the nozzle face.
It is common after running the Fill or Purge routines to
wipe a little excess ink from the nozzle face and
accidentally trigger the photocell and begin the purge or
fill routine all over again.

Running the Fill Printhead(s) cycle will fill the printhead with ink.

Non Abrasive, Lint
Free Wipe
Protective
Gloves
Printhead
Operation 39

Home Screen

When the AutoPilot Printing System has been powered up the initial screen will appear.
The initial screen is actually the ImageMaster Touch main screen. It is here that you will
perform message creation. The tools and features in ImageMaster Touch are very
intuitive and easy to access. Simply touch the function you want to access on the touch
screen.

Creat ing a Message

The Squid Ink Manufacturing AutoPilot Printing System has been shipped with a test
message. To view the test message: Touch the Open File icon in the toolbar.



Open File
Icon
40 Operation

The Open dialogue box will open and display a list of directories and files that have
been created in ImageMaster Touch.

If this is a new system there should only be
the directories, a default message and the
TEST message listed. Select the
message titled TEST.TXT.

Select the Open button on the bottom
right of the screen.






The TEST message is now loaded. Touch the Transfer Message to Printer button
and the test message will be transferred from the controller to the printhead. It may take
a few seconds for the message to transfer to the printhead. Transfer status can be seen
in the lower left corner of the touchscreen in the Status Bar.

The test message will now print when the trigger is interrupted.

Note: The AutoPilot Printing System has been shipped from the factory with
the DEFAULT message created and transferred to the installed
printhead(s). After the AutoPilot has been correctly assembled and
mounted it will print the DEFAULT message when the photocell is
triggered.
Transfer
Message
Button
Operation 41

Pract ice wit h t he Touchscreen

Take a short tour of the ImageMaster touchscreen.


You can use the TEST message to help become familiar with using ImageMaster
Touch. There are several drop down menus and tools across the top of the screen.
Touch each one and see what they do. For example, if you want to create a text string
touch Create and select Text from the drop down menu. A text attributes window will
open with all the text features and options. Notice also there is a button in the Text
Attributes box that will open an on screen keyboard.


Current
Message
Name
Drop Down
Menus
Toolbar
Status Bar
Ruler
Palette
Pane
Printhead
Area
Substrate
42 Operation



Try doing the same with the Bar Code menu. Touch Create then touch Barcode from
the drop down menu. You will see the Bar Code attributes window. Try as many of the
functions and tools on the touchscreen as you want. Tools is a very important drop
down menu. Touch the Tools and select Printer System Properties. You can see
here how the printer is configured and what the message properties are.

This has been a very brief introduction. See the ImageMaster Touch User Guide for
complete instructions for using ImageMaster Touch Software.
Close On-Screen
Keyboard Button
On-Screen
Keyboard
Button
Operation 43

Change Time Zone (Administ rat or Account )

If the AutoPilot Printing System is new or shipped to a different location you may have
to change the current time zone setting for your location.

The Administrator Account is an operating mode where the operator will have access
to the computer desktop behind the ImageMaster Touch main screen. Administrator
mode is used for changing system parameters and settings, such as the date or time
zone residing in the AutoPilot Printing System.

Notice! When logged in as the System Administrator, you have complete
control of the computer. You should only perform simple things such as
changing the Time/Date or Time Zone. Please know what you are
doing and care must be used when making changes to the system or it
may be rendered unusable. You alone are responsible for keeping the
system usable and will have to send it in for service if problems arise.

To enter the Administrator Mode select the Tools drop down menu on the
touchscreen.

From the Tools menu select Log Off.


You will be prompted if you really want to log off. Select Yes. You may also be
prompted to save any open messages. Select Yes or No.




44 Operation

The ImageMaster Touch program will close and the desktop will open.

Touch the System Administrator icon on the desktop.



You will be asked to enter a System Administrator
password. The password is SquidAutoPilot. Use
the on screen keyboard and enter the password.
The password is case sensitive.

Touch the arrow next to the password box to
continue and you will be taken to the computer
desktop.

The system will now function as a normal desktop
device. For example to change the AutoPilot System settings such as the current time
zone or date select the lower left Windows icon and choose the Control Panel from
the menu.

When finished making changes to the system, log off of the Administrator account
before using ImageMaster Touch. To log off, open the desktop menu and select the
arrow next to the Shut Down button. Select Log Off. Do not run ImageMaster Touch
in the administrator mode.


Once logged off of the Administrator
account, simply log back in as the
AutoPilot user by selecting the User
icon and ImageMaster Touch will start
automatically.










46 USB Accessories
USB Accessories

There are two USB connection ports located along the bottom of the AutoPilot
controller.


The AutoPilot Printing System will support a number of USB connectable devices.

USB Keyboard:
You can connect a USB compatible Keyboard to the AutoPilot controller. This will not
change the touchscreen interface. All functions will be available on both the
touchscreen and the keyboard.

USB Mouse:
You can connect a USB compatible mouse to the AutoPilot controller. This will not
change the touchscreen interface. All functions will be available on both the
touchscreen and the mouse.

USB Memory Device:
You can connect a USB compatible memory device to the AutoPilot controller.
ImageMaster Touch will recognize a USB memory device as an additional drive. A USB
memory stick is handy for transferring data and messages between printing systems.

USB Hub:
You can connect a USB hub to the AutoPilot controller. This is handy if you want to
connect more the two USB devices to the printing system. For example you may want
to connect a USB keyboard, USB Mouse and a USB memory stick to the printer.
Routing the USB devices through a hub will make more USB ports available.


USB Connection Ports

48 Maintenance
Maint enance


The Squid Ink Manufacturing AutoPilot printing system requires very little maintenance
during normal operation.

Mount ing Hardware and Connect ions

Occasionally check the mounting hardware and retighten any mounting brackets or
screws that may have vibrated loose during operation.

Occasionally check the data cable connections between components to insure they are
secure and properly seated.

Nozzle Face Plat e

Should the nozzle face plate become contaminated or clogged gently wipe the front of
the printhead face with a non abrasive lint free towel and a compatible fluid. Be aware
that the orifice strip is very fragile. Try not to make direct contact with the nozzle
plate (the green strip in the front of the printhead). A spray bottle should be used to
remove debris from the orifice strip and the orifice cavity on the printhead face.

Attention! Use only Squid Ink approved fluids for cleaning or
flushing the nozzle face. Use only non abrasive lint free
wipes.

If the nozzle face remains clogged or contaminated run the purge routine with flush.
Only use a Squid Ink Manufacturing approved flush that is compatible with the ink you
are using to flush the printhead.

Cleaning Ext ernal

Externally the AutoPilot printing system can be wiped clean with a Squid Ink approved
cleaning fluid or flush and a clean cloth. Gently wipe the components clean. Never
immerse the components in water or cleaning fluids.

Attention! Use only Squid Ink approved fluids for cleaning the
nozzle face. Use only non abrasive lint free towels for
cleaning the printhead face. Do not let water, detergent
or any generic cleaning fluids come in contact with the
nozzle face.

Do not attempt to disassemble the printhead or controller. Any maintenance or
repair beyond normal cleaning and flushing should be performed at the factory. If you
need further assistance call your authorized Squid Ink reseller or Squid Ink Technical
Service.


50 Appendix A: Parts List
Appendix A: Part s List


Part Number Description
2003596 Printhead Oil Based
2003597 Printhead Solvent Based
2003562 Power Supply Printhead
2003601 Touchscreen Controller for One Printhead
2003602 Touchscreen Controller for Two Printheads
2003590 AutoPilot Starter Kit with Oil Based Ink
2003589 AutoPilot Starter Kit with Solvent Based Ink
1602009 External Photocell Assembly
1604178 Encoder Assembly Kit
2004194 Hand Held Scanner Assembly Kit
2003585 Low Ink Alarm Beacon Assembly Kit
2003516 Mounting Bracket Assembly for Touchscreen Controller
1602040 Conveyor Mounting Bracket for Printhead
2004084 Data Cable 10ft.
2003576 Adapter Cable for Eternal Photocell/Encoder



52 Appendix B: System Updates
Appendix B: Syst em Updat es


Inst alling Updat es

Occasionally system updates may be made available from Squid Ink Manufacturing.

To install the system updates:

1. With the controller powered off plug the memory stick containing the system
updates into one of the USB ports on the controller.

2. With the memory stick connected power up the controller.

If there are new updates the system will see the USB drive with updates and prompt
you to install the new files.

3. Select OK. You will be prompted for permission to install the new upgrades. It
will be necessary to enter a System administrator password in this box. Enter
the password and select Yes. You will now have Administrator Privileges.

Note: The default password is SquidAutoPilot. The password is case
sensitive. Capitalize S, A and P.

4. Select Yes to load the updated files from the USB drive.

Note: After this step the new files will only be installed on the AutoPilot
controller and are not yet installed to the printhead(s).

5. The ImageMaster Touch program will start and a window will open asking if you
want to install now. Select Yes to proceed with the installation or No to
bypass. The printer will stop printing during installation.

6. After selecting Yes ImageMaster Touch will open the Printhead Update
Installer dialogue box. Select Start to update the printhead(s).

7. After selecting Start ImageMaster Touch will begin installing the updates to the
printhead(s). An install window with a progress bar will be displayed. When
applying the updates, a dialog will say updating firmware with a status bar, once
firmware is complete it will change to say updating software with a status bar.
When this software status bar gets to 100%. The next window will say power off
your printhead for 10 seconds. POWER THE HEAD OFF AS SOON AS YOU
SEE THIS DIALOGE. After 10 seconds power the head back on and the update
will finish. It will take about 5 minutes to complete the install.

You can now resume normal operation.


54 Warranty Statement
Warrant y St at ement

Warranty Statement
Squid Ink Manufacturing, Inc. warrants that all of the products it ships will be in good
working order and free from defects in material and workmanship and will conform to
the published specifications for that product.

Warranty Period
For hardware and software products excluding printheads, the warranty period is 12
months from the date of shipment from Squid Ink.

Printheads
Printheads are warranted for 6 months from the date of shipment from Squid Ink. Use
of inks, flush fluids, and cleaning fluids that are not obtained from Squid Ink, or which do
not meet Squid Inks manufacturing specifications and have written approval of Squid
Ink void the warranty on printheads. Use of a printhead wipe material not approved by
Squid Ink voids the warranty on printheads. Printheads are specifically not warranted
against clogged jets, crooked jets, or scratched orifice plates.

Repairs
All repairs are rigorously tested for optimum operation and print performance and
warranted to be, under normal and proper use, free from defects in material and
workmanship for a period of 90 days from the date of service.

Print Quality
Print quality achieved in a given application is dependent on the installation, the material
handling, and the maintenance provided. Squid Ink makes no warranty that the print
quality achieved in an application will be the same as that achieved during a printer
demonstration or on a test piece in our print laboratory.

Shipping Policy
Customer pays all incoming shipping charges. If the item is defective and under
warranty, Squid Ink will pay all return shipping charges via the least costly method. If
expedited shipping is desired, the customer must furnish their shipping account number
and shipping fees will be charged to that account.
Warranty Statement 55

Exclusions
Damage due to tampering, abuse, improper adjustment, electrical interference, hot-
plugging printheads, or the use of non-approved components will void any and all
warranties by Squid Ink and its distributors. Use of inks, flush fluids, and cleaning fluids
that are not obtained from Squid Ink, or which do not meet Squid Inks manufacturing
specifications and have written approval of Squid Ink void the warranty on printheads.
Use of a printhead wipe material not approved by Squid Ink voids the warranty on
printheads. Printheads are specifically not warranted against clogged jets, crooked jets,
or scratched orifice plates.

Warranty Procedures
If you believe that a product may be defective and may be covered by warranty, please
call Squid Ink Technical Service at 1-800-877-5658. If defective, you will receive a
Return Material Authorization number and may return the defective item to Squid Ink.
Squid Ink will analyze the product and, if indeed found to be defective, we will, at our
option, replace or repair the item. If the item is found not to be eligible for warranty, you
will be notified and may decide on disposition. Defective products will be replaced or
repaired as promptly as possible.

Warranty within 45 days of invoice
For warranty questions that take place within 45 days of the original invoice, Squid Ink
will allow cross-shipment of a replacement component to an end-user customer or
Squid Ink distributor. The customer will be invoiced for the replacement component.
Upon receipt of the returned component, Squid Ink will evaluate it and issue credit
where necessary.

For components that have been misused or externally damaged, Squid Ink will not issue
credit, and will contact the customer to determine whether or not they want the
component repaired and/or returned.

Warranty 45 days to 1 year from invoice (6 months for printheads)
For warranty questions that take place more than 45 days from the original invoice,
Squid Ink requires the end-user or Squid Ink distributor to return the component to
Squid Ink for repair. Upon receipt of the returned component, Squid Ink will evaluate it
and repair as necessary. Components that fall within our warranty policy will be
repaired normally within 5 business days of receipt and returned to the customer via
standard ground shipping at Squid Inks expense. If expedited shipping is required, the
customer must furnish their shipping account number and shipping fees will be charged
to that account.

For components that have been misused or externally damaged, Squid Ink will contact
the customer to determine whether or not they want the component repaired and/or
returned.

56 Warranty Statement
Warranty Eligibility
The warranty provided by Squid Ink Manufacturing, Inc. is only to the original buyer.

Limited Warranty
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY
AND NON-INFRINGEMENT.

Disclaimer of Damages
REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS
ESSENTIAL PURPOSE, IN NO EVENT WILL SQUID INK MANUFACTURING, INC. BE
LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT OR SIMILAR DAMAGES,
INCLUDING LOST PROFIT OR LOST OPPORTUNITIES OF ANY TYPE ARISING
OUT OF THE USE OR INABILITY TO USE THESE PRODUCTS EVEN IF SQUID INK
MANUFACTURING, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.



58 Customer Support

Cust omer Support


Squid Ink Technical Service
For help installing or operating the AutoPilot ink jet printing system, please contact your
authorized Squid Ink reseller or Squid Ink Technical Service at one of the numbers
listed below.

Toll-Free Phone 800-877-5658
Phone 763-795-8856
Fax 763-795-8867
E-mail info@squidink.com
Web www.squidink.com

Thanks again for your purchase of Squid Ink products. We are pleased to be a part of
your marking and coding needs.