Amede Ange Matsiona

4580 Tournament Drive

Apt 301
Raleigh, NC 27612
Cell: (919) 316-9381
E-mail: matsionaa@yahoo.fr
Objective:
Seeking a permanent position on Networking or Technical Support where my ability of understanding
computer language, also my actual degree program will be useful. I have 4 years and 6 months
experiences in customer service, computer and Network environment.
Education:
- ECPI University (Raleigh NC) Feb 2013/Feb 2015
Pursuing a Bachelors Degree on Networking Security
ECPI University (Raleigh, NC) GPA: 3.74 Jul 2012/Feb 2014
Associate Degree in Network Security
Network cabling
Security Implementation knowledge
Troubleshooting
VoIP
IP telecommunication
Programming with C and C++
- Wake Technical Community College August 2009/August 2011
Association Degree Network Administrator (28 credits)

CCNA CISCO Academy

- Marien Ngouabi University (Congo Republic) Oct 1997/Jul 1999
Bachelors Degree on Public Relations (Complete)
Enterprise communication
Commercial concepts
Documentation
Certificate in Computer operator
- Computer Operator HiTech Institute (Brazzaville/Congo) Dec 1998
Technical Skills:
- Energetic for production
- Customer Service
- Sale representative

Other Skills:
- MS Word, PowerPoint, outlook and Excel
- Speak and write French
Work Experience
- PPD (Morrisville) Nov 2013/Now
Seasonal Help: IT communication
IP phones using Nortel System, Call pilot, PBX and TM3
Networking map

- PPD (Morrisville, NC) May 2013/Nov 2013
Intern: IT communication
Working on a project where we convert digital phones to
IP phones using Nortel system.

- USPS (Morrisville NC) Jul 2011/Now
RCA: Customer service, mail distribution, LLV driver
- Volt WorkForce Solutions (Raleigh NC) Sept 2011/Jan 2012
Sourcing Specialist: Identifying potential candidates for different companies and preparing
them for interview.
- National/Alamo Rent-a-car (RDU Airport NC) Sept 2007/Mar 2011
Rental Agent: Sale Rep, Customer service, Fixing bills, call center.
- Target (Cary NC) Nov 2008/May 2009
Floor Team: Unloading trucks, Installing new products in the store
- Yens Communication (Libreville / Gabon) July 2000/Sept 2007
Manager: Responsible for 30 employees, Technical Support, Maintaining, cabling,
programming, and securing over 150 computers in 3 stores, Organizing payroll, Strategizing
sales, assuring office duties and manor accounting task.
- Caritas (Brazzaville/Congo) Jun 1997/July 1998
Volunteer: First aid for refugee
- Man Fai Tai (Pointe-Noire/Congo) July 1998/Dec 1999
Assistant Human Resource: Organizing payroll, Managing national and expat contracts.
Responsible for foreign employees.
Affiliations:
- Salvation Army,
- Catholic church
Hobbies:
- Soccer
- Movie