Guideline Document

CHENNAI METRO RAIL LIMITED
CHENNAI METRO RAIL PROJECT PHASE I

Issue 1 | June 2012
GRAPHICAL GUIDELINES
Chennai Metro Rail Limited
Harini Towers, No. 7, Conran Smith Road, Gopalapuram,
Chennai - 600 086, Tamil Nadu, India.
2
Chennai metro graphical guidelines | Issue 1 | June 2012
Chennai Metro Rail Project Phase - 1
Document / drawing technical verifcation and revision record
PROJECT NAME Chennai Metro Rail Project Phase 1
*DOC / NO. GCC-477-C10-1210291-A
DATE OF FIRST ISSUE 15.06.12
*DOC / TITLE Signing Guidelines for stations and depots of Chennai Metro
REV
No.
DATE OF ISSUE/
REV.
DESCRIPTION PREPARED/
DESIGNED
CHECKED APPROVED
Issue 1 15.06.12 First Submission Tata Elxsi EMBYE CMRL
3
Section 1: Introduction 4
Introduction 5
How to use this manual 5
Section 2: CMRL Brand Identity 6
Section 3: Visual Identity 8
3.1 Basis of design 9
Visibility and readability 9
Viewing distances 9
Information hierarchy 9
Customer focus 9
Standards and codes 10
3.2 Basic graphic elements 11
Colour palette 11
Typefaces 12
Text representation 14
Pictograms 15
Arrows 18
Sign layouts 19

Section 4: Sign Types 20
4.1 Directional signs 21
4.2 Location signs 31
4.3 Information signs 42
4.4 Statutory signs 53
Section 5: Signing Principles 61
5.1 Sign strategy 62
Lift signing strategy 62
Introduction to strategy charts and matrix 64
Signing strategy charts 65
Signing strategy matrix 69

5.2 Advertising 71

5.3 Performance specifcations 73
Artworks CD - List of artworks 76
Contents
4
1
Introduction
5
Section 1: Introduction
Chennai Metropolis has been growing rapidly and the trafc
volumes on the roads have also been increasing enormously.
The Chennai Metro Rail project aims at providing the people
of Chennai with a fast, reliable, convenient, efcient, modern
and economical mode of public transport, which is properly
integrated with other forms of public and private transport
including buses, sub-urban trains and MRTS.
The metro being a new mass rapid transit system in Chennai,
needs an efective wayfnding system, where the communica-
tion elements facilitate the users in getting from point A to
point B. Wayfnding systems in any transportation network
should reassure users, create a welcoming environment and
ideally provide answers to potential queries before the pas-
sengers have to ask for assistance.
The design guidelines outlined in this document represent a
comprehensive framework to create and apply a wayfnding
and signage system for the metro stations, rolling stock and
depots.
These standards are intended to assist designers, developers,
contractors, system operators and station managers in devel-
oping and implementing a consistent signage systems across
all stations, rolling stock and depots.
By careful and consistent application of this standard, the de-
signer shall create a successful and appealing wayfnding sys-
tem that should provide the required information to the users:
Confrm they are at the correct start and fnish point of an
individual journey
Identify their location within the station building
Reinforce they are travelling in the right direction
Orient themselves within the station
Identify any potential hazards
Identify their destination on arrival
Escape safely in an emergency
This document is a supplement to the Section 4.14 SIGNAGE
of Outline Design Specifcations Station Architectural Works
given in Volume 4 - Section 4 of Tender Document
Chennai Metro Rail Limited owns the rights for this document
prepared by Tata Elxsi limited in collaboration with EGIS India
consulting Engineers Pvt Ltd on behalf of EMBYE - The general
consultants for Chennai Metro.
The Chennai Metro Signing Guidelines is divided into fve sec-
tions, providing standards on graphics and signage to facili-
tate the consistent implementation across the Chennai Metro
network.
Section 2: CMRL Brand identity
Section 3: Visual Identity
Section 4: Sign Types
Section 5: Signing Principles
This document also covers the topic on donts in signage,
which show varied cases of wrong compositions of signs, that
shall be strictly avoided.
All dimensions given in this document are in millimeters.
All content shown in the illustrations is dummy text. The fnal
content, names of stations and the translations shall be taken
from the annexure provided by the employer's representa-
tive.
As with any design manual, this document can be updated
with supplements. New labels, pictograms, notices, line dia-
grams, etc. will inevitably be developed as the Chennai Metro
service comes into operation. Employer's representative is re-
sponsible for the distribution of the manual and the issue of
new update packs either to replace pages or add new techni-
cal information. Care should be taken to ensure you are work-
ing with the most recent guidelines by contacting employer's
representative for the latest issue reference.
It should be noted that sign types shown in this manual are
illustrations only and do not necessarily represent the full
range of actual signs used in station and depot environments.
The Illustrations are not drawn to an accurate scale and should
not be recreated by scanning or tracing, or used in place of
ofcially authorised artwork. These illustrations are given in a
CD in Adobe Illustrator as well as editable pdf format.
For any specifc areas needing special treatment, this guide-
line will serve as direction for designing a new sign which shall
be approved by the employer and employer's representative
for their design, alignment to guidelines, details, before ex-
ecution.
For further information please contact the Employers Repre-
sentative who will execute the design review before manufac-
turing and installation of the signages.
How to use this manual Introduction
6
2
CMRL Brand Identity
7
Section 2: CMRL brand identity
The CMRL identity
This symbol, chosen to promote Chennai Metro, is featured on
numerous applications associated with the network, including
system maps, station name signs, entrance totems and train
liveries. This manual covers how the Metro symbol, should be
implemented on passenger information and station signage.
Exclusion Zone
The logo requires space around it in order to maximize its vis-
ual presence. An exclusion zone around the logo prevents any
graphic element from interfering with its integrity.
The illustration opposite show the logo exclusion zone. Please
ensure no other graphic elements or text are placed within
these zones.
The vector format of the CMRL logo is provided in the CD -
attached with this document.
Figure 2.1 CMRL identity
8
3
Visual Identity
9
3.1 Basis of design
This section explains the rationale behind the graphic design
approach, taking into account diferent categories of signs
and passenger communications inside stations and on board
trains.
We have applied the following principles:
Visibility and readability
Viewing distances
Information hierarchy
Customer focus
Together these principles have contributed towards the crea-
tion of a unifed environmental graphics and passenger infor-
mation system for Chennai Metro.
Visibility and readability
The graphic standards developed for Chennai Metro need to
be highly visible and instantly recognisable, particularly for
application to signs in busy passenger environments. Since
the purpose of all signs is to convey information, this shall be
done clearly, concisely and consistently, to assist commuters.
Signs tell passengers the layout of a station, where they are
and in which direction they should go, assisting circulation,
improving safety and providing reassurance.
Furthermore, the clarity of information graphics on signs,
combined with wayfnding strategy, can enhance the pas-
senger journey, contributing to a feeling of confdence. This
ultimately leads to a positive perception of CMRL as a pub-
lic transport operator. Adherence to the standards of colours,
typeface and their use in text and sign backgrounds is impor-
tant to retain a desired level of visibility and readability
Viewing distances
This chart, Figure 3.1.1, shows the distance at which certain
sizes of lettering can be read by a person with average eye-
sight. The chart shown here should be used to determine the
minimum letter size for any specifc sign. Other considerations
such as architectural features or visual continuity, may infu-
ence the choice of letter size but the optimum size should be
used wherever possible.
Information hierarchy
Messages on signs should be clear, logical and consistent in
language, and use the minimum amount of text, supported
by pictograms and arrows, as appropriate. This is important to
minimise confusion at stations, including changes in transpor-
tation modes, so that passengers understand the transport
network and the various options available at specifc points
of their journey.
For ease of communication, too many messages on signs
should be avoided. Messages should follow a system hierar-
chy based on direction and the importance of information to
passengers at each stage of their journey. The priority for di-
rectional signs is to direct passengers to trains and other inter-
connecting services and exits, including an indication of what
passengers can expect to fnd at that exit, such as buses, taxis
or any important landmarks.
The location signs shall not be mixed with direction signs. lo-
cated at crucial decision points for passengers, for example,
when deciding which train to board or whether to turn left or
right. Where facilities such as toilets are nearby, location signs
with pictograms should be sufcient to identify the facility.
Customer focus
The requirement of any transport operator is to make the sys-
tem easy to use, particularly for frst-time passengers. This is
achieved by giving the passenger confdence. The design of
the stations must provide this confdence, making it as intui-
tive as possible to fnd the entrance, concourse and routes to
the trains, as well as the way out or the route to connecting
services. Information graphics and signing should enhance
this process, confrming locations and making clear the lay-
out of stations. Lack of clear directions can cause anxiety and
it is important that passengers are reassured, CMRL has their
safety and interest at heart. Signing as part of a comprehen-
sive passenger information package is one of the most vital
aspects of any transport system. The strategic placement of
a unifed family of signs is indispensable for guiding people
safely and efciently to their destinations, especially within
busy station environments and public transport interchanges.
A customer focused approach to the design of information
graphics and signs is important for passenger safety and well-
being, the smooth running of stations, and the projection of a
strong Chennai Metro visual identity.
Viewing
distance
in meters
2 m 7 mm 5.5 mm
3 m 9 mm 7 mm
5 m 15m 12 mm
10 m 26 mm 21 mm
15 m 44 mm 34 mm
20 m 58 mm 45 mm
30 m 89 mm 69 mm
50 m 150 mm 116 mm
60 m 180 mm 140 mm
80 m 242 mm 188 mm
100 m 300 mm 235 mm
Minimum
height of tamil
in millimeters
Minimumheight of English
(x height) in millimeters
Figure 3.1.1 Viewing distances chart
10
Standards and codes
BS 5499-10:2006
Safety signs, including fre safety signs
Code of practice for the use of safety
signs, including fre safety signs
BS 9999:2008
Code of practice for fre safety in the
design, management and use of build-
ing
ISO 3864
Graphic symbols - safety colours and
safety signs
ISO 7001:2007 Public Information
Symbols
National building code of India 2005
BS 5499-4:2000
Safety signs, including fre safety signs
Code of practice for escape route signing
HSE
Safety signs and signals

Reference number
ISO 7001:2007(E)
ISO 2007

INTERNATIONAL
STANDARD
ISO
7001
Third edition
2007-11-01
Graphical symbols Public information
symbols
Symboles graphiques Symboles destins l'information du public

This is a free 7 page sam
ple. Access the full version online.
3.1 Basis of design
These standards mentioned have been point of reference
while designing this guideline document. Architects, contrac-
tors, designers, operations teams involved in designing, de-
tailing and application of signs for station and depots, should
use these as reference.
11
Colour palette
Sign colours
Line colours
Sign background colour
Pantone 3035C
Pantone Cool Gray 10C/
RAL 7043
Pictogram and
pictogram
panel
Pantone 109C
RAL 1021
Exit sign text and
pictogram panel
RAL 7021
Sign box
Blue line
Pantone 2995C
Green line
Pantone 369C
White text Yellow text
Statutory sign colours
Prohibition/Fire
Pantone 032C
Safe condition
Pantone 3405C
Mandatory
Pantone2995C
Warning/Hazard
Pantone109C
3.2 Basic Graphic elements
The Colours shown on this page are only as reference and
should not be used for colour matching.
Actual colour swatches matching to PANTONE and RAL
system should be produced for their respective medium and
materials and duly approved before placing orders for paints,
coatings, vinyl flms or printing for the signs.
12
Typeface
These fonts have been used for all direction signs, location
signs, station name, title of information signs etc. Lettering
must be shown in the specifed colours, sizes and proportions
unless stated otherwise. It is to be used in mixed upper and
lower case (not all capitals). Capitals are used only for the be-
ginning of a message or the beginning of a proper name. All
direction and location signs shall have the message in 2 lan-
guages, Tamil and English.
Tamil, English and Hindi is used only on the station name sign
on the platform.
These fonts can be purchased at:
English and Tamil fonts: www.indiantypefoundry.com
Hindi font: www.modular-infotech.com
13
These fonts have been used for signs with running paragraph
text for example, ofences and penalties, safety messages, few
information signs etc. Lettering must be shown in the speci-
fed colours, sizes and proportions unless stated otherwise. It
is to be used in mixed upper and lower case (not all capitals).
Capitals are used only for the beginning of a message or the
beginning of a proper name.
All statutory signs shall have the message in three languages:
Tamil, English and Hindi.
These fonts can be purchased at:
English and Tamil fonts: www.indiantypefoundry.com
Hindi font: www.modular-infotech.com
Typeface
14
Text representation
Use of upper and lower case
Only the initial letter of a sentence, facility name or informa-
tion on a sign panel is an upper case letter (capitals). All other
text is to be displayed in lower case. Studies and experience of
design team have hinted that All CAPS text takes more time
to read and appears as visual clutter in a multilingual signing
specifcally in combination with Indian languages and also
leads to making the signs longer.
Use of abbreviation
Use of abbreviation shall be kept to the minimum and only
in places where due to space constraints the text has to be
reduced. The abbreviations shall be avoided as its translation
in Tamil will be difcult in reading and Tamil language is rarely
in abbreviated form.
Translation between Tamil and English
The translation shall be done keeping in mind the general vo-
cabulary of people and relevance to the contextual language.
Wherever possible the emphasis shall be on translation based
on meaning than phonetic. The line colours represented by
the colour names will be translated based on phonetics as the
words would become a part of a spoken language of the city
than that of written language. However the fnal decision and
confrmation for the use of translated text will be given by em-
ployer's representative.
Ampersand
Use of ampersand should be avoided in favour of use of and,
as Tamil language does not use symbols.
Hyphenation
Punctuation like full stops and commas shall not be used in
short text messages. A hyphen shall not be used to indicate
a time or day period. The term to or shall be used
instead.
Example : Monday to Saturday - 9:00 to 18:00
Time should be represented as a clock based on 24 hrs. Colon
shall be used to diferentiate hours and minutes instead of hy-
phen or semicolon.
Dates and Months
Dates shall be displayed in order of day, month, year in both
languages. Dot of Fullstop shall be used as separator for the
date, month and year.
Example : 20.03.2002
Numerals
All numericals represented in English shall be of Kohinoor
Latin font and numericals represented in Tamil shall be of Ko-
hinoor Tamil font.
Money
The fares in the information sign shall be represented as D1.00
in English as well as Tamil . The decimal point shall be repre-
sented with a full point.
15
Pictograms have been recreated specially for Chennai metro
system wide application. These designs have been inspired
and referred with the ISO standards and global best practices
in pictogram representations. Pictograms are useful because
they are a form of shorthand for explaining directional or loca-
tion messages, designed to be suitable for a local as well as an
international audience.
Stand-alone pictograms are used to identify passenger facili-
ties such as information points and toilets. There are diferent
categories of pictograms covering: station facilities provided
for passenger comfort; operational services to support the
running of stations and the Chennai Metro system; and dif-
ferent modes of travel, such as rail, taxi, bus and air transport
available at transport interchanges.
Pictograms are always shown inside a rounded edges square
box in white or yellow (in case of exits) against the grey back-
ground, as illustrated. Every pictograms require space around
it in order to maximize its visual presence. An exclusion zone
around the pictogram graphic, shown in light grey, prevents
any graphic element from interfering with it. Please ensure no
graphic elements or text are placed within these zones.
Two or more pictograms can be combined as illustrated.
Pictograms where ever used shall be reproduced every single
time from the original artworks and should never be redrawn.
New pictograms can be created using the grid shown here
and matching the style, representation, visual look of these
proposed pictograms.
The newly designed and proposed pictograms shall be ap-
proved by employer prior to its implementation.
Pictograms
x
x
0.1x 0.1x 0.8x
R 0.1x
82
15
60
15
40
15
42
40
42
15
16
2
82 16
210
35
Figure 3.2.2 Example of more than one exit being signed in the same direction.
The exit letters can be grouped with up to four exits on one module.
Figure 3.2.1 Pictogram grid
All dimensions are in mm.
16
Pictograms
Emergency exit (illuminated) Emergency exit
(Non illuminated/Photoluminiscent)
Pictograms should be used as illustrated in this manual and
not modifed in any way. Pictograms should not be substitut-
ed or new ones added to the ones shown in this manual.
No elements within the frame of the pictogram shall be
moved or scaled. Pictograms shall be used from the original
artworks provided.
* The First Class pictogram may change if the nomenclature
changes. The content and design of this pictogram shall be
approved by employer and employer's representative before
printing and production.
Requests for new or modifed pictograms should be made to
employer's representative. Digital artwork fles for all current
pictograms accompany this manual or are available from the
issuer on request.
Figure 3.2.3 Pictograms
The white border shown around the pictogram is only for representation in the guideline,
but in actual the pictograms will not have any border.
*
17
210
82
123
86 74
21 21 168
R 0.1x
x
x
0.1x 0.1x 0.8x
R 0.1x
Pictograms
Platform numbers
The platform number pictogram shall always follow the grid
shown, with the following elements:
1. The platform number written in the Kohinoor Latin Me-
dium font, in the grid as illustrated.
2. The train pictogram placed in the grid as illustrated
3. The background colour indicating the
appropriate Chennai Metro line.
The numbering of platforms as 1,2,3 or 4 shall be done in con-
sultation with employer.
Exit gates
Exits need to be clearly identifed on all signing leading out of
the stations. The exit gate pictogram shall always follow the
grid shown, with the following elements:
1. Exits are allocated individual letters in Latin text, starting
with letter A. Only these set of alphabets, specially created for
exit gates, shall be used for this application.
2. The numeral, in Kohinoor Latin Medium font, representing
the specifc exit of any particular side.
3. A wheelchair pictogram, indicates accessible entry for a
physically disabled person provided with a ramp and/or a lift.
Figure 3.2.8 Alphabets and numerals
Figure 3.2.7 Exit gate pictogram grid
Figure 3.2.4 Platform number
pictogram grid
Number to ft verti-
cally in a 2X3 grid,
left and bottom
aligned to the grid.
Train pictogram to
ft vertically in a 2X2
grid top and right
aligned to the grid.
Wheelchair pictogram
to ft vertically in the
given box top and right
aligned to the box.
The numeral to ft in a
height of 74mm, vertically
bottom aligned and hori-
zontally centre aligned to
the given box.
Alphabet to ft in a
height of 123 mm, left
and bottom aligned to
the given box.
Figure 3.2.5 Station on green line -
Platform 1 & 2
Figure 3.2.6 Interchange station with
Blue line - Platform 1 & 2
Green line - Platform 3 & 4
Figure 3.2.9 Examples
Normal entry/exit gates
Figure 3.2.10 Examples
Accessible entry/exit gates
18
Directional arrows have been designed to be highly visible
and recognisable from a distance. Their correct application
should aid the clear identifcation of directional signs within
a busy station environment ensuring messages on signs are
quickly assimilated and understood. The arrows are designed
for passenger use at relatively close distances and therefore
do not necessitate the same scale as those on trafc or road
signs.
The use of white arrows against the blue background achieves
good contrast to aid visibility and help reduce glare.
Arrows are rotated at 45 increments to indicate each direc-
tion. Arrows centred in a 168mm x 168mm square box on
signs. Directional arrows should be used as illustrated in this
manual and not redrawn or modifed in any way.
Basic rules for the use of arrows:
Arrows indicating directions to the left, straight ahead or
down should be placed on the left hand side of the message.
Arrows indicating directions to the right should be placed on
the right hand side of the message. Arrows indicating oblique
down and straight down must only be used for a change in
level - i.e. stairs, ramp or escalator.
Arrows indicating oblique up and straight up can indicate di-
rection across open areas as well as a change in level.
45 degree / oblique arrows shall be used very carefully only at
following instances
Showing a change in level, i.e. movement above or below
at the staircase.
Showing a prominent location/third direction in the
same sign panel which is distinctly accessed between the
straight ahead and right/left directions.
In open areas where a person can actually walk in an ob-
lique direction between the straight and left/right.
These should not be used in narrow corridors.
168
168
168
168
Straight ahead or
upstairs straight ahead
Only for downstairs
Upstairs on right or same level
directon change towards right
The arrows on the lef side of this line
shall come on the lef side of the sign,
and the arrows on the right side of this line
shall come on the right side of the sign.
Upstairs on lef or same level
directon change towards lef
Turn right
Downstairs on right or
U turn on right
Downstairs on lef or
U turn on lef
Turn lef
Figure 3.2.12 Arrows conventions
Figure 3.2.11 Arrows grid
Arrows
19
57 mm
57 mm
84 mm
45 mm
57 mm
3
0
0

m
m
45 mm
25 mm
57 mm
57 mm
57 mm
65 mm
37 mm
57 mm
3
7
5

m
m
57 mm
57 mm
84 mm
45 mm
70 mm
57 mm
57 mm
4
2
7

m
m
All sign sizes and proportions have been based on a 75 X 75
grid to retain a consistent visual look and limit the number of
diferent sizes.
The ratio of the size of text and line spacing or leading shall
follow the measurements as illustrated.
All signs shall follow the same sequence of languages (Tamil
on top, followed by English and then Hindi) and the same pro-
portions as shown here.
In certain circumstances secondary or subsidiary text is re-
quired on signs, for example, to explain an exit direction in
more detail by giving the street name, or a prominent land-
mark at that exit. To maintain the emphasis on the direction
to the station exit, it is recommended secondary text such as
street or building names be shown at smaller sizes than the
standard text size for signing. This applies to both Tamil and
Latin typefaces.
Digital templates for multilingual sign layouts accompany this
manual in separate folders on the disk version.
Please contact employer's representative for guidance on any
sign which might be an exception to the above rule, for exam-
ple, because of limited space.
Figure 3.2.14 Two line sign : Tamil and English
Figure 3.2.13 75 X 75 grid
Figure 3.2.15 Three line sign: Tamil and English, with secondary text
Figure 3.2.16 Three line three language sign: Tamil , English and Hindi for use on platform station name
All content shown in the illustrations is dummy text.
Sign layout
20
4
Sign Types
21
4.1 Direction Signs
57
37.5 247.5 37.5 37.5
57
84
45
57
37.5 210
Figure 4.1.1 DT - Direction Trains
Figure 4.1.2 DE - Direction Exit
DESCRIPTION
Directional or wayfnding signs are key information providers
for passengers navigating busy station buildings from the en-
trances via the concourse to the platforms, and vice versa to
the station exits. Most passengers read directional signs while
on the move, albeit at walking pace, and from various viewing
angles.
Sign composition
SIGN TYPE: DT (direction to trains)
The layout of information on directional signs has to follow a
the hierarchy. The sequence for graphics on signs begins with
the directional arrow, supported by a pictogram showing the
service or facility a passenger may be aiming for (such as a
train or tickets) with text in Tamil and English confrming the
message.
Arrows are the most important elements of directional signs
and are always centred in the end module, on the left for di-
rections to the left and on the right for directions to the right.
Pictograms are then positioned after the arrow, onto the pic-
togram panel. The pictogram panel ranged left for directions
to the left and ranged right for directions to the right. The pic-
togram shall be positioned on the pictogram panel as per the
template. A maximum of three pictograms is permitted in a
single sign array but use of 3 pictograms shall be very limited
and preferably be avoided.
The direction signs are laid out in Tamil and English (Latin)
text. Tamil text is always placed above the Latin text, as shown
in the example on this page. The ratio of the size of text and
line spacing or leading shall follow the measurements, already
described in the sign layout section.
Sign composition
SIGN TYPE: DE (direction to exit)
These are essentially the direction signs to exits and use the
same layout principles as that of sign type DT. To clearly dif-
ferentiate exit signs from all other signs, the colour of the pic-
togram panel, pictogram fll colour, arrow and primary text is
in yellow.
PLACEMENT PRINCIPLE
These signs shall be placed where a passenger has to make a
decision of choosing a direction, either towards trains (DT) or
towards exit (DE).
The strategic positioning of directional signs assists passenger
circulation around stations. It is important that directional
signs are clearly visible and recognisable from a distance as
well as reliable and authoritative.
PERFORMANCE SPECIFICATION
Directional signs are internally illuminated unless speci-
fed otherwise.
A sign face in rigid translucent substrate with graphics in
cast vinyl as per specifed colours plotter cut and pasted.
A protective over laminate shall cover the sign graphic on
the sign face fxed inside a Stainless steel frame.
A MS sign box receives the Stainless steel sign frame on
2 sides for a double sided sign and 1 side for single sided
sign.
The Pictogram panel shall be powdercoated to match
specifed colours with cutouts for router cut pictogram
panels to project out and give a light hallow and illumina-
tion.
For all pictograms on grey background, only the picto-
gram illustration(in white or yellow) illuminates and the
background shall not illuminate. Whereas in case of line
colour pictograms, the pictogram will be entirely backlit.
The sign face is all opaque allowing only text and symbols
to be illuminated
FIXING
Typically suspended, projected and wall mounted inside the
station environments.
22
Typical sign layouts
Shown here are the typical layouts in direction signs, with two
line and three line text.
Overall sign lengths shall be in multiples of 300mm, to retain
a consistent visual look and such fnite dimensions assist in
coordination with other on site elements like wall panelling,
cladding, door openings, counters etc.
For instance, a sign overall length can be 2400mm or next size
can be 2700mm, but there cannot be a sign with 2500mm
overall length.
The layout of directional signs is proportionally based on the
permitted sign height of 300mm or 375 mm depending on
the number of text lines as illustrated. Margins at the left and
right hand sides of signs as well as at the top and bottom are
consistent irrespective of sign length.
The pictogram panel also increases in modules along the
length, with every pictogram at a spacing of 37.5mm from the
other. A maximum of three pictograms is permitted in a single
sign array.
*These compositions shall be avoided and very rarely used.
**In case of 3 line exit signs the pictogram panel can accommo-
date 4 smaller secondary pictograms, as illustrated. The second-
ary pictograms may show other modes of transport available
after exiting the metro station, for example, bus, auto, suburban
railways or MRTS.
4.1 Direction Signs
2L - 2 Lines
2L1P - 2 Lines 1 Pictogram
3L1P - 3 Lines 1 Pictogram
2L2P - 2 Lines 2 Pictograms
3L2P** - 3 Lines 2 Pictograms
2L3P* - 2 Lines 3 Pictograms
3L3P* - 3 Lines 3 Pictograms
Figure 4.1.3 Typical direction sign layouts
23
Combined signs provide a number of messages in one loca-
tion. For Chennai Metro, signs arrays are joined on the same
sign panel with pictogram panels added on top. The sign face
will be a continuous panel separated with a white band. The
pictogram panel is made for each panel and mounted onto
the sign box with a small gap between panels when stacked,
as illustrated. . The lower most pictograms showing the char-
acteristic feature of projecting below the sign with rounded
corners.
The maximum number signs stacked in a single location must
not exceed three. If more than three messages/choices of di-
rection are required in one location then consideration must
be given to using additional signs.
Arrow placement should follow the rules outlined earlier in
this section. Arrows should never point into the sign or at an-
other line.
In case a one pictogram sign is stacked with a 2 pictogram
panel, the panel for one pictograms shall be made as wide as
the 2 pictogram sign message.
Combining sign
Left aligned signs
Right aligned signs
Figure 4.1.5 Combining signs
Combination 1
Combination 3
Combination 5
Combination 2
Combination 4
Combination 6
Sign alignment arrow orientation
By defnition all directional signs contain arrows and it is im-
portant that consistent rules are applied for arrow orientation
to avoid confusion among passengers. Arrows pointing to the
left, upper left or lower left, are positioned on the left aligned
for the signs, adjacent pictograms and text follow and range
from the left.
Arrows pointing to the right, upper right or lower right are po-
sitioned on the right of the sign, adjacent pictograms and text
follow and range from the right.
When directions are signed straight ahead or straight down,
the arrow can be shown on the left or the right, depending on
sign location and the direction of other arrows if more than
one direction is shown on the same sign. Under no circum-
stances should arrows point into a sign.
4.1 Direction Signs
Figure 4.1.4 Sign alignment arroworientation
24
Typical layout dimensions
4.1 Direction Signs
37.5 39.75 39.75 168
168
168
168
168
66
66
37.5 37.5 37.5 210
57
57
84
45
57
39.75 39.75
168
66
66
39.75 39.75
168
66
66
39.75 39.75
168
66
168 39.75 39.75
168
66
Illustrated here is the ratio of the size of text and line spacing
or leading, pictogram positioning and spacing. These meas-
urements should be adhered to at all times when determining
sign layouts and sizes.
Figure 4.1.6 2L1P
Figure 4.1.7 2L2P
Figure 4.1.8 2L
Figure 4.1.9 3L1P
Figure 4.1.10 3L2P
25
1800
247.5 532.5 1020
210 210
37.5 37.5
Sign face
Pictogram
Pictogram
panel
37.5
Sign frame
R21.0
R37.5
375
Digital text box
300
210
414.5
37.5
Dynamic direction sign
4.1 Direction Signs
SIGN TYPE: DD1P, DD2P
DESCRIPTION
The selection of the direction of the train is done basis the end
station on that line on either side on that station. In a growing
system like Chennai the lines extend bifurcate and also have
running of partial services.
During construction phase the lines open phase wise and the
end stations change.
At a terminal station with multiple platforms - trains for a spe-
cifc direction are not always bound to start form a specifc
platform to maximise the fexibility of the system and cater to
the peak hour trafc.
In above cases a sign with dynamic information clubbed with
fxed information become very useful for users to navigate
and make decisions.
This sign will have a dynamic LED/LCD based display at the
bottom of a typical 2 line sign.
The layout of information on this sign has to follow the hierar-
chy and measurements as illustrated.
PLACEMENT PRINCIPLE
This sign is placed where a passenger has to choose a platform
and its direction.
Figure 4.1.11 DD2P - Direction Dynamic 2 Pictograms
Platform exit direction sign
SIGN TYPE: DPE
DESCRIPTION
On platforms signs are mainly required to provide exit infor-
mation to passengers getting of the trains.
The layout of information on platform directional signs has a
diferent sign composition with text in the centre and direc-
tions to lifts and stairs on either side.
The hierarchy of information and spacing all follow the meas-
urements as illustrated.
PLACEMENT PRINCIPLE
These signs shall be placed only on the platforms, directing
towards nearest stairs and lifts for exit.
2077.4
247.5 1012.4 210
37.5 37.5
Sign
37.5
339.5
210
37.5 37.5
247.5
face
Pictogram
Pictogram
panel
37.5
Sign frame
R21
R37.5
300
210
1279
247.5 420 210
37.5 37.5
Sign face
Pictogram
Pictogram
panel
37.5
Sign frame
R21
R37.5
300
210
37.5
339.5
210
37.5 37.5
37.5
Figure 4.1.13 DPE - Direction Platform Exit Option 2
Figure 4.1.12 DPE - Direction Platform Exit Option 1
26
4.1 Direction Signs
Types of xing
2500
Suspended Face mounted Projected
Direction signs can be installed at stations using various fxing
methods:
Suspended signs
Directional signs suspended from station ceilings should be
fxed at a height of 2500 mm to the bottom of the sign from
the fnished foor level, as illustrated.
The signs are suspended using hollow stainless steel pipes
or tubes which shall house the power/data cable in a protec-
tive sleeve for illuminated signs/dynamic signs. Bushings are
required to protect the power cable and for safety at every
junction.
The suspenders should ofer height adjustable to take ac-
count of misaligned ceilings or beams to install the sign in a
spirit level horizontal position. Signs in exposed areas subject
to movement, such as swinging in high winds or when a train
passes at speed, should be adequately designed to counter
the imposed loads and defections. Care should be taken to
minimise the swinging of signs below a threshold of visual un-
easiness for a person standing below. Ideally, a safety wire or
chain should also be used to secure the sign in such a case.
All visible suspenders below the false ceilings and also at lo-
cations without false ceiling shall be made in Stainless steel
while the suspensions inside the false ceilings can be made in
Galvanised Mild steel.
Projected signs
Projected signs should be fxed to the wall at a height of 2500
mm to the bottom of the sign from the fnished foor level, as
illustrated. A diagonal bracing wire shall be used for adequate
support and rigidity. Sign brackets should be mounted with a
shadow gap to compensate for uneven wall surfaces
Wall mounted signs
Wall mounted signs shall be fxed at a height of 2500mm to
the base of the sign from the fnished foor level, as illustrated.
Sign casings should be mounted with a shadow gap to com-
pensate for uneven wall surfaces. Signs should always be lev-
elled horizontally to a spirit level alignment.
For signs requiring fxing screw heads, these should be hidden
wherever possible. Stainless steel should be used for any vis-
ible upright posts, suspended ceiling rods, frames and other
visible fxtures or fttings at all times.
Structural design
The Structural design for the suspenders shall be done by ap-
proved structural engineer for all the dead and imposed loads
as per the site conditions supported with the calculations
supported with the basic data and safety factor assumptions.
These should accompany the drawings showing the required
cross-sections and permissible defections for various mem-
bers.
50
40
15
50
110
1500
247.5 532.5 720
210
37.5
Sign face
Pictogram
Pictogram
panel
37.5
Sign frame
R37.5
300
210
R21
339.5
37.5
50
80
Pictogram
Sign frame
15
5 mm
thick
5 mm
thick
50 50
Sign box
220
Pictogram
Sign frame
Wall
Sign box
Double sided Single sided
Sign design and fxing methods
Figure 4.1.14 Sign construction
Figure 4.1.15 Types of fxing
27
Sign components
Brushed steel fnish suspenders
Sign box
RAL 7021
Pictogram panel
RAL 7043 (grey)
RAL 1021 (yellow)
Pictogram with a
edge glow efect
Pictogram panel on
the opposite face
Sign face
Ceiling cap
Detail B ; Pictogram panel
Brushed steel fnish suspenders
Detail A : Sign box sandwiched between the sign faces
Detail A
Detail B
4.1 Direction Signs
Figure 4.1.16 Sign components
28
Exit landmark sign
4.1 Direction Signs
17
20
15 80 15
15
15
80
900
600
14
12
17
20
15 80 15 15 70 15
15
15
80
900
600
14
12
SIGN TYPE: DEL
DESCRIPTION
For a passenger exiting the station, these signs assist in identi-
fying the major landmarks close to the exit. This acts as a direc-
tory listing for the landmarks accessible from the specifc exit
of the metro station.
These signs when placed close to the access to corridors at the
concourse level should have an arrow and strategically placed
just next to the start of the corridor.
These signs may be composed without an arrow as well, in the
situations where it is placed at the exit gate.
PLACEMENT PRINCIPLE
This sign is placed where a passenger chooses an exit, based
on the landmarks given. These can also be repeated at the exit
gate.
This sign is, at times, placed along with the Local area maps.
These signs are treated as poster panels and not illuminated.
FIXING
These signs shall preferably be wall mounted and coordinate
with the wall panelling on the interior walls of concourse. This
sign shall be placed within a height of 770mm to 2100mm
from ground. These should have least projections and ideally
are expected to be fush to the wall panel face.
Figure 4.1.18 DEL - Direction Exit Landmark (Without arrow) Figure 4.1.17 DEL - Direction Exit Landmark (With arrow)
29
Donts in direction signs
Do not scale text disproportionately
Use only the specifed colours
Always use Tamil on top and English at the bottom
Always use pictogram in the specifed size and position
The platform number pictogram shall always come with the line colour background
The sequence of pictogram shall be same as the journey of the passenger. If the passenger has to take
the stairs to reach platform 2, the stairs pictogram shall come frst and then the platform number.
In case of all exit signs, the arrow, pictogram panel and text shall be in yellowcolour.
The overall signs size shall always be in a multiple of 300, and should not be
scaled in odd numbers as per the text.
The pictogram panel shall have rounded edges at the bottom.
4.1 Direction Signs
This page illustrates very common errors which should be
avoided during the sign application and creating the location
specifc sign design and artworks.
The rules are not limited only to this but all artworks will be
approved by the employer and the employer's representative
before implementation.
30
375
750
800
Figure 4.1.20 Exterior direction
Figure 4.1.19 Pedestrian direction
Figure 4.1.21 Interior direction
Figure 4.1.22 Interior direction 2 line
Depot direction signs
4.1 Direction Signs
DESCRIPTION
Directional or wayfnding signs are key information providers
for visitors, staf and services working and visiting the Metro
system Depots. The signs at depot continue the visual identity
designed for the Metro system and the illustrated designs in-
dicate expected text layouts and representations for the signs.
SIGN TYPE: DPT-D
The layout of information on directional signs has to follow a
the hierarchy. The sequence for graphics on signs begins with
the directional arrow and the message with text in Tamil and
English confrming the message.
Arrows are the most important elements of directional signs
and are always centred in the end module, on the left for di-
rections to the left and on the right for directions to the right.
The direction signs are laid out in Tamil and English (Latin)
text. Tamil text is always placed above the Latin text, as shown
in the example on this page. The ratio of the size of text and
line spacing or leading shall follow the measurements, already
described in the sign layout section.
The sign are for use in interiors and exterior environments of
the depot and sizes of the text shall be used accordingly as
illustrated.
Directional signs for Depots are non-illuminated utilising re-
fecting text for outdoor signs and opaque case vinyls for the
indoor signs over a Aluminium sign face with specifc colour.
The structure for posts, suspenders and brackets shall be
made in Stainless steel.
FIXING
Typically suspended, projected and wall mounted inside the
station environments.
31
4.2 Location Signs
DESCRIPTION
Location signs, also referred to as destination signs, identify
metro entrances, buildings, counters, rooms, facilities, places
and spaces.
Signs identify the facility/place and in a manner to represent
and make a user know that he has reached.
Typical locations signs are - The name of the station on a plat-
form, Platform numbers, ticket counters, TVM locations, door-
names and the main exterior signs identifying the station.
Importantly, location signs do not include arrows announce
the place/facility and are a sort of confrmation that is required
as a user follows the direction signs to reach the place.
SIGN TYPE: L
The layout of a location signs has elements very similar to the
direction signs consisting of a sign face and a pictogram panel.
The pictogram panel identifes the place/facility and becomes
a connect to the direction signs which lead to the facility. The
signs face has text supporting the pictogram identifying the
facility.
The pictogram panel has fexibility of aligning centrally or of-
center along the entire length of the sign face. The pictograms
shall be positioned on the pictogram panel as per the tem-
plate. A maximum of three pictograms is permitted in a single
sign array but use of 3 pictograms shall be very limited and
preferably be avoided.
The location signs are laid out in Tamil and English (Latin) text.
Tamil text is always placed above the Latin text, as shown in
the example on this page. The ratio of the size of text and line
spacing or leading shall follow the measurements, already de-
scribed in the sign layout section.
The location signs are further classifed into various types as
a result of their typical placement for specifc location/facility.
PLACEMENT PRINCIPLE, PERFORMANCE SPECIFICATION
and FIXING
Unlike the direction signs, the location sign types vary a lot in
their form, design, sign composition, details and illumination
requirements and have been elaborated in next pages indi-
vidually for their placement principle, performance specifca-
tion and fxing.
210
45
45
Figure 4.2.1 Location signs
32
4.2 Location Signs
4x x
1.25x
4x x
R = x
x x
x
x
SIGN TYPE: L1
DESCRIPTION
Identifying the Metro stations is going to be important for the
frst time users of the system as well as visitors unfamiliar with
the public transport network in Chennai. In case of elevated
stations, the station structure and the viaduct undoubtedly
stand out in the city skyline but the exact name is important.
In due course of time it becomes a landmark of sort for people
to orient themselves while moving in the city. These signs are
specifcally for use in elevated stations.
As a very basic option - Singular CMRL logo, is an optional sign
that can be placed at highly visible locations (where the archi-
tecture permits) for identifying a station building. (Fig 4.2.2).
The Station name sign is mandatory and must be used, on
the exterior of station buildings visible from a distance on the
approach, that will aid recognition of the station, helping pe-
destrians and motorists easily identify the stations. The sign
comprises of the stations name in two languages: Tamil and
English supported by the Chennai Metro symbol, as illustrat-
ed.
This sign uses a blue panel with 3D letters mounted on it,
along with a white projected panel (powder coated in RAL
9010) in the centre with the 3D CMRL logo on it.
The sign layout is adjustable in scale so that it will ft the avail-
able space provided the minimum x dimension in the layout
is 220mm. The size of the text is selected and the layout shown
here is scaled accordingly retaining proportions, placement
and relationships between the various elements. Actual size
and location of the sign to be approved before execution.
PLACEMENT PRINCIPLE
This sign is placed on external walls of station building at high
visibility locations for identifying the station. There may be
multiple signs on a single station depending on the approach
to station. The station name may be installed on the buildings
where the station has greater visibility on the longitudinal
side or at the end of the station box immediately over the road
passing below the station.
Executed as channel letters or profle cut fat letters out of
thick aluminium sheets fnished with Powdercoating / PU
painting for exterior durability, to match the specifed colours
for an exterior application. Sign execution placement and fx-
ing details should be well coordinated with the architectural
treatment at the location.
The sign shall be either externally illuminated, or backlit.
FIXING
Mostly fxed on building facades over the station building.
Station name sign
Figure 4.2.2 Only Logo in CMRL brand colour
Figure 4.2.3 Station name sign: Back panel in sign blue, text in white, and logo in brand colour on a white panel.
Figure 4.2.5 Profle cut letters Figure 4.2.4 Channel letters
33
Totem
Side elevation
1100
900
900
300
300
Logo panel
Sign
Logo panel
Signface
Pictogram
Logo panel
Signframe
Pictogram
Pictogram
Pictogram
R90
Projected Exterior Totem
25
80 110
320
270
900
900
Projection rod
Sign box
Sign box
Side elevation Front Elevation
1922.5
3000
90
90
face
Pictogram
Logo panel
Sign frame
Pictogram
Information
panel
Secured
Snap frame
Pictogram
Pictogram
Pedestal
R75
R90
Front Elevation
Exterior Totem
25
80 110
320
270
Interchange
information
panel
Interchange
information
panel
1280
1350
940
900
4592
1100
900
900
300
300
SIGN TYPE: L2
DESCRIPTION
Totems are designed to be prominently visible structures
placed close to station entrances to identify the entries. Totem
signs are double sided structures that carry the Chennai Metro
symbol to make them easily recognisable from a distance.
There is an interchange information panel, on which informa-
tion about the metro lines and other modes may be given. It
displays the line colours on which the particular station lies.
In case of interchange stations, both line colours will be dis-
played, as shown in the illustration. Train timings are displayed
along side each line colour. This panel can also be used to
show other transport interchanges, using pictograms, which
are thereby indicating this station to be a interchange be-
tween metro and other transport mode.
There is a space for an area map/system map on the totem,
which is useful for the passengers exiting/entering the station
respectively. Keeping all these various elements and propor-
tions of the totem consistent, the overall size of the totem may
be modifed slightly,if required, based on site conditions.
Designed as a projected version and foor mounted version
for use at elevated and underground station entrances re-
spectively.
PLACEMENT PRINCIPLE
A projected totem should be placed of wall next to the station
entry clearly visible form the approach roads. A foor mounted
totem should be placed in very close proximity to the station
entry without interfering with people movement and the sta-
tion entry structure.
Use of rigid non-corrosive cleanable sign faces with provision
for maintenance and structure designed to withstand the
imposed loads. The sign face and panelling shall be framed
inside a brushed fnish stainless steel frame with UV treated
and laminated print of information signs fxed within lock-
able secure frames behind clear polycarbonate. This structure
shall be illuminated, so that only the Metro logo, line colour
pictograms, text panels and the maps illuminate. The foor
mounted totem shall have well designed internal structure
and a concrete foundation
FIXING
The foor mounted totem(fgure 4.2.6) shall be installed in
case of underground stations due to lack of a prominent struc-
ture. The projected totem (fgure 4.2.7) shall be used in case
of elevated stations, projected at the entry/exit opening at a
minimum height of 3 meters. There may be cases of elevated
stations where the entry is hidden, in this case foor mounted
totems can be installed.
Figure 4.2.6 Exterior totem foor mounted
Figure 4.2.7 Exterior totem projected
PANTONE 3035C RAL 7021 BLACK RAL 7043
4.2 Location Signs
34
Entrance/Exit sign
SIGN TYPE: L3
DESCRIPTION
Every entrance/exit to the station shall have this sign fxed
centrally in the entrance/exit opening, either on face or sus-
pended below the lintel at 2500mm height from the fnished
foor level. The sign face visible while entering the station shall
say station entry and the name of the station while the re-
verse side visible on the way to exit shall say Exit and the exit
name the sign message will be in 2 languages : Tamil and Eng-
lish.
The pictogram panel on the outside shows the colour of the
line on which the station lies and the entry gate numeral pic-
togram while from the inside the panel show exit gate numer-
al pictogram and supported by any specifc other transport
mode interchange or facility like parking.
The sign graphics (text and pictograms together) should be
centred on the panel and the entire sign panel shall be cen-
trally fxed over the entrance.
The sign length shall span the full opening of the entrance/
exit, and may not necessarily fall in the 300 module.
The size and position of text and pictograms shall follow the
measurements as illustrated here.
PLACEMENT PRINCIPLE
Placed centrally over each station entrance. Access to a Lift for
disabled if located distinctly separately than the other entries
shall also be identifed.
Entrance name signs are internally illuminated unless speci-
fed otherwise. A sign face in rigid translucent substrate with
graphics in cast vinyl as per specifed colours plotter cut and
pasted. A protective over laminate shall cover the sign graphic
on the sign face fxed inside a Stainless steel frame. A MS sign
box receives the Stainless steel sign frame on 2 sides for a dou-
ble sided sign and 1 side for single sided sign.
The Pictogram panel shall be powdercoated to match speci-
fed colours with cutouts for router cut pictogram panels to
project out and give a light hallow and illumination
The sign face is all opaque allowing only text and symbols to
be illuminated.
FIXING
Fixed suspended within the entrance or fxed on the face.
4.2 Location Signs
532.5
210 210
37.5 37.5
Sign face
Pictogram
Pictogram
panel
37.5
Sign frame
R21
R37.5
300
210
37.5
339.5
Figure 4.2.8 Entrance sign
Figure 4.2.9 Exit sign
Figure 4.2.10 Entrance sign detail dimensions
Figure 4.2.11 Underground station entrance scenario Figure 4.2.12 Elevated station entrance scenario
35
Platform name sign
Washermanpet Chennai Central Park Guindy Tirisulam
Platform station name
50
Sign Post
Side elevation
150
Information
panel
Sign face
Front Elevation
340
1950
2525
1800
450
Sign Post
Pedestal
Secured
snap
frame
50
Name panel
Sign frame
215
150
1879
427
707
Pedestal
Name
panel
60
Platform station name without line map
50
Sign Post
Side elevation
150
Sign face
Front Elevation
60
1950
2525
1800
450
Sign Post
Pedestal
50
Name panel
Sign frame
215
150
1879
427
427
Pedestal
Name
panel
60
50
Sign Post
50
Name panel
Sign frame
50
50
Name panel
Sign frame
65
65
Information
panel
Sign face
340
Secured
snap
frame
1879
427
707
Name
panel
60
1800
Sign face
60
1800
1879
427
427 Name
panel
60
SIGN TYPE: L4
DESCRIPTION
The name of station is displayed on its platform to assist pas-
sengers in the train to identify the passing station and orient
themselves during the journey.
A sign showing station name in three languages: Tamil, Eng-
lish and Hindi. This layout shall follow the 3 line 3 language
grid, with the minimum English x height as 56mm and maxi-
mum English x height as 70mm.
The sign is designed in 2 versions wall mounting and foor
mounting and can be optionally used without a line map.
The panel size shall remain constant for all the stations, where-
as the text, all three languages together, can be scaled pro-
portionally, depending on the length occupied by the Tamil
station name text in the sign.
The line colour, Blue or Green, appears as a strip on the sign
post, as illustrated.
The line map on this structure acts as a confrmation for a
passenger waiting for a train on the platform. It displays the
complete line map of the respective corridor, highlighting the
current station, also gives the direction of the train.
The structure of the sign shows typical statutory pictograms
commonly used across the system.
PLACEMENT PRINCIPLE
Signs are designed for placing at a height (1.95m) from the
fnished foor level, visible and readable from inside the coach
(on the opposite side platform) by a passenger in a seating
or standing position, clearing the crowd standing on the plat-
form. Incase of elevated stations, the sign is repeated 4 times
on a platform, and incase of underground stations, the sign
is repeated 6 times on a platform, and 6 times on the tunnel
wall, to increase the probability of sighting the name sign.
MS internal structure receiving painted cladding panels ftted
with sign frame in Stainless steel receiving a non-illuminated
sign face in plotter cut cast vinyl pasted on rigid substrate. The
name panel shall be fabricated metal coated to match colours
and pasted with plotter cut vinyl graphics protective over
laminate. Printed line map behind a clear poylcarbonate fxed
over the sign face inside a secured poster frame.
The wall mounted version without line map to be placed on
the tunnel wall inside the station can be illuminated externally
using T5 tube lights.
FIXING
The wall mounted version shall be used in underground sta-
tions on the platform wall and tunnel wall while the foor
mounted version shall be used in elevated stations.
4.2 Location Signs
Figure 4.2.13 Platform name sign - foor mounted, with line map Figure 4.2.14 Platform name sign - foor mounted, without line map
Figure 4.2.15 Platform name sign - wall mounted, with line map Figure 4.2.16 Platform name sign - wall mounted, without line map
PANTONE 3035C BLACK RAL 7043
36
Fascia sign : Customer care
75
300
60
285 50 50
4.2 Location Signs
SIGN TYPE: L5
DESCRIPTION
The locations like customer care ticket counters and TVM ma-
chine installations shall be identifed using fascia signs.
These signs comprise of a central pictogram of facility sup-
ported by text in Tamil and English. The sign extends the
length of the facility if on a wall or wraps around the facility if
the facility is an island.
PLACEMENT PRINCIPLE
Placed wrapped around the customer care counter with mes-
saging on all the 4 sides.
Fascia sign : The sign details are very similar to the direction
signs with stainless steel frame with sign face with vinyl graph-
ics. This sign will be non-illuminated.
FIXING
Fixed face mounted over the counter. It is recommended that
the details for the customer care shall be detailed in coordina-
tion with the glazing details.
Figure 4.2.17 Customer care fascia sign
Figure 4.2.18 Customer care scenario
37
Pictogram sign
45
45
Time Towards
Option 1
Time Towards
Option 2
SIGN TYPE: L6
DESCRIPTION
A location which can be easily identifed by a single pictogram
like the Platform number, TVM location, Phone booths etc can
utilise this sign.
PLACEMENT PRINCIPLE
Placed centrally at the location for maximum visibility.
Platform numbers are proposed at least twice on each plat-
form. These signs may also be combined with the PIDS on the
platform, as illustrated.
The pictogram signs will be non-illuminated unless specifed
otherwise. The pictogram panel shall be powdercoated to
match specifed colours with cutouts for router cut pictogram
panels to project out.
A sign face in rigid translucent substrate with graphics in cast
vinyl as per specifed colours plotter cut and pasted. A protec-
tive over laminate shall cover the sign graphic on the sign face
fxed inside a Stainless steel frame. A MS sign box receives the
Stainless steel sign frame on 2 sides for a double sided sign
and 1 side for single sided sign.
FIXING
Fixed suspended, projected or face mounted using a single
suspender with details similar to the direction signs.
Platform numbers signs should preferably be suspended,
placed between the width of the platform.
In case of combination with PIDS, the sign shall be attached
on left or right of the PIDS structure. A choice can be made
from option 1 and option 2, but the same option shall repeat
on a single platform.
4.2 Location Signs
Figure 4.2.19 Pictogram sign - platform number Figure 4.2.20 Platform number sign combined with PIDS
38
4.2 Location Signs
Ticket ofce signs
SIGN TYPE: L7
DESCRIPTION
Ticket ofce signs are installed above the ticket ofce win-
dows as identifcation. This fascia sign has a pictogram in the
centre, Tamil text on left and English text on right, in the pro-
portions shown.
On fascia signs it is permissible for the length of the sign to
vary depending upon the width of the facility being signed.
Where the fascia panel is longer than the facility for which the
sign is required, the combined pictogram and text should be
centred only on the facility itself.
The text height on the fascia can scaled based on the space
available, provided minimum x height is 60mm.
Other than the fascia sign, the ticket counter shall also have
the line map with fares, and an information sign on the glass
showing counter numbers, and other important information.
The counter number shall be pasted on glass, centrally above
the cutout, and the important information shall fow in either
side. The numbering and signing of ticket counters shall be
coordinated with the respective contractor.
Few examples of the ticket counters elevations are shown
here.
The content shown here is only dummy, all actual content and
translation shall be taken from additional documents provid-
ed by the employer.
PLACEMENT PRINCIPLE
Shall be placed for all the ticket counters.
Line maps with fares and information signs: These shall be
printed graphics either framed over rigid sign substrates or
directly mounted on glass.
Notice board: A pivoted panel as a notice board shall be in-
stalled as powdercoated white panel which shall help the op-
erators to put up notices printed in A4 papers as information
for passengers.
FIXING
One line map with fare chart shall be fxed for minimum 2 or
maximum 3 windows. The information messaging for FAQs
shall be installed for each window.
Figure 4.2.21 Ticket counter fascia sign
Figure 4.2.22 Line map with fares
Figure 4.2.23 Ticket counter information sign
Figure 4.2.24 Ticket counter elevation (even number of counters) - example 1
Figure 4.2.25 Ticket counter elevation (odd number of counters) - example 2
39
4.2 Location Signs
Ticket vending machine sign
SIGN TYPE: L8
DESCRIPTION
Like the ticket counter, the TVM shall also have a fascia sign to
span the width of the facility.
The line maps with fares shall be placed below the fascia sign.
In case the ticket vending machines are in a niche, as shown
in the illustration, the facility can be located only through pro-
jected pictogram signs. And the line map with fares may be
placed inside the niche, if the angle of the wall is suitable as
illustrated.
On fascia signs it is permissible for the length of the sign to
vary depending upon the width of the facility being signed.
Where the fascia panel is longer than the facility for which the
sign is required, the combined pictogram and text should be
centred only on the facility itself.
Incase the ticket ofce and TVM are adjacent to each other,
the fascia sign may continue as a single band, with the picto-
gram and text for each facility is centered on to the respective
facility.
The text height on the fascia can scaled based on the space
available, provided minimum x height is 60mm.
PLACEMENT PRINCIPLE
Shall be placed for the entire length of the ticket vending ma-
chines.
Line maps with fares: These shall be printed graphics either
framed over rigid sign substrates or directly mounted on glass.
The pictogram sign: Shall be as per the details in the specifc
sign type.
FIXING
One line map with fare chart shall be fxed for minimum 2 or
maximum 3 TVMs.
75
300
60
285 50 50
Figure 4.2.26 Ticket vending machine fascia sign
Figure 4.2.27 Typical elevation of ticket vending machines
Figure 4.2.28 Scenario of ticket vending machines in a niche
40
Door name sign
(Room identifcation number)
Statutory pictogram
and text messege
(Room name/ person name in
Tamil and English)
13
10.5
7.5
10
50 10
10
50
SIGN TYPE: L9
DESCRIPTION
Door name signs are designed for the back-of-ofce adminis-
trative and operations areas of a station and the various facili-
ties and rooms at the Depots.
The signs are mainly comprised of text announcing the name
of the room or the designation of the person in the room.
For those doors of back-of-ofce areas which open in paid and
unpaid commuter areas and also for special rooms with warn-
ings for electrical installations - the sign shall have a statutory
message to communicate the restricted access or the relevant
safety message for the people.
A sign with white text in Tamil and English language. The stat-
utory message shall be have a pictogram supported with text
message in 2 languages
PLACEMENT PRINCIPLE
The signs should be positioned at a height of 1550mm from
the foor to the centre of the sign with a 100mm space be-
tween door frame and the edge of the sign. Fix the sign on the
wall on the side of the door handle. As an exceptional condi-
tion, if there is no space on the wall, or there are two doors
very close to each other, the sign may be placed on the door.
A digitally printed graphic matt laminated and mounted over
rigid aluminium sign substrate fxed on wall using secret fx-
ings.
Standard available aluminium sign systems can be used for
this application maintaining the consistency in the message
and form.
Optionally the sign can be made on a brushed steel plate, with
etched letters and graphics.
4.2 Location Signs
Figure 4.2.29 Door name signs
Door name sign with single line text
Door name sign with two line text
Door name sign on brushed steel plate with
etched lettering/graphics
41
4.2 Location Signs
Building names, Department names and
Pictogram signs for Depots
SIGN TYPE: L10
DESCRIPTION
For identifying buildings and departments at the Depots signs
illustrated here are generalised sign templates for represent-
ing the name in 2 languages : Tamil and English.
The pictogram signs are for identifying inspection bay num-
bers, toilets and other facilities which can be represented by a
numeral or a singular pictogram.
All these signs have 2 options for execution.
Panel sign
Cut letter/Channel letter sign
In both the options sign is text represented in given layout
and proportions and scaled to suit the visibility and readabil-
ity of the sign well coordinated with the interior and exterior
architecture elements.
The panel signs specially works well for interiors and medium
size signs while for large building names - contrasting colours
of the cut letters/channel letters can be used for large spread
and longer distance visibility.
Both the options in interiors can be non-illuminated while in
the exteriors can be front lit, back lit or illuminated with a sil-
houette efect.
Plotter cut vinyl pasted over the painted/coated rigid metal
sign faces shall be used for panel signs and in case of cut letter
sign, the letters shall be powdercoated.
The cut letters shall be fabricated using CNC machines and
coated and fxed for exterior installation using fnishes for
longer durability.
The colour for cut letters shall be selected in contrast to the
background:
Blue for white background.
White or Stainless Steel brush fnish for dark background.
Figure 4.2.32 Cut letter sign
Figure 4.2.33 Panel sign
Figure 4.2.34 Pictogram sign
Figure 4.2.31 Profle cut letters Figure 4.2.30 Channel letters
42
50
Single sided
Pedestal
3005
285
210 37.5 37.5
eq eq
2460
220
2110
15
50
150
50
Pictogram
290
15
50
150
Pictogram
panel
Pictogram
panel
Issue 1 / F eb 2011
Pedestal
Pictogram
2460
2110
Cladding
Issue 1 / Feb 2011
2070
285
210 37.5 37.5
eq eq
770
1340
300
37.5
panel
Sign header
Pedestal
Pictogram
panel
Pictogram
Secured
A
r
e
a
fo
r
in
fo
r
m
a
t
o
n
p
a
n
e
ls
snap
frame
210
-double sided
Cladding
Issue 1 / Feb 2011
1135
285
210 37.5 37.5
eq eq
770
1340
300
37.5
panel
Sign header
Pedestal
Pictogram
panel
Pictogram
Secured
snap
frame
210
Chennai Metro map
Chennai Metro map
1200
Pictogram
panel
Pictogram
770
Issue 1 / Feb 2011
panel
Secured
snap
frame
Sign header
4.3 Information Signs
DESCRIPTION
Information signs help passengers to understand how to use
the Metro system. The purpose of these signs is to provide
orientation through Metro maps and area maps and enable
passengers to plan their journey in the metro system and in
a reasonable walking distance around the station. These also
include user information, rules and regulations, fare structure,
fare chart etc. These are necessarily printed posters placed in
frames on wall mounted or foor mounted structures across
the stations.
These poster contents can also be converted for Digital appli-
cations and displayed on LCD/fat screens is placed at stations.
Typical information sign posters are
System map
Line maps
Area maps
Station maps
Fare types
Fare chart
System user guide
More information signs/posters can be created for display-
ing other information and messages which metro operations
would need beyond the above list. All these would use the
same template and guidelines for their design.
All these signs use the same sign structures described and il-
lustrated on this page.
The next set of pages in this chapter give the details, graphic
templates and specifcations with process of creation for few
posters.
PLACEMENT PRINCIPLE
Information signs are placed in unpaid areas helping ticketing
and planning the journey, The line maps placed in paid con-
course help in confrmation and orienting a passenger in the
direction of travel while the area maps at entrance, paid and
unpaid concourse are important for inter connectivity with
the immediate station vicinity areas
Rigid, non-staining and anti-vandal fnished cladding of Stain-
less steel over mild steel structure with pedestal. The informa-
tion posters shall be placed inside panels made up of secured
lockable snap ft aluminium frame fnished in colour as speci-
fed. The poster panels shall be digitally printed and placed
inside the frame behind clear Polycarbonate sheet.
FIXING
Most signs will be wall mounted while some made as free
standing with information on single or both sides. All wall
mounted signs shall coordinate with the wall panelling on
the interior walls. Max 2 panels shall be combined in a single
structure.
Sign structures
Figure 4.3.1 Information sign structures
PANTONE 3035C RAL 7021 BLACK RAL 7043
43
Pantone cool grey 5c Pantone cool grey 6c Pantone cool grey 7c Pantone cool grey 8c Pantone cool grey 9c Pantone cool grey 10c Pantone cool grey 11c
Pantone 3035c Pantone cool grey 4c Black White
600
900
450
600
Is
s
u
e
1 / F
e
b
2
0
11
Is
s
u
e
1 / F
e
b
2
0
11
Is
s
u
e
1 / F
e
b
2
0
11
The standard layout provides a header and borders around
the remaining three sides, leaving a clear space in the mid-
dle. The proportions of the header band are always the same
depending on the original size of paper.
The header band is used for titles, and the inclusion of the
Chennai Metro symbol to indicate the authority of the infor-
mation. Blue is used for the header and borders, with white
for the background colour for body copy. At the bottom is a
section for legend, that explains the symbology used in the
poster. The layout grid for text allows for the use of one, two or
three languages on posters.
It is important passenger information is consistently present-
ed in the recommended formats to underline the authority
and reliability of communications from the network operators.
The graphic here also use a 75mm grid and sizes derived using
this grid to the nearest size matching the global standards of
A series paper sizes, as defned by ISO 216- A0, A1, A2 etc.
Any structure or framing for these signs shall be out of the
graphic area.
All information signs when printed or made available to the
public must display an issue date and version in the bottom
right hand corner. For station specifc signs - the station name
should be included. Digital templates for map layout, colours
and details accompany this manual in separate folders on the
disk version.
The posters will always be made in portrait format for a hori-
zontally compact design.
The guidelines outline use of texts sizes, typical colour palette
and rule for the layout creation.
The colour matching is critical for all digitally printed posters
and consistency shall be maintained across all the individual
prints by carefully calibrating the printers for the project re-
quirements.
All the designed graphics shall be approved by the employer
and the employer's representative before printing and pro-
duction for their design, content, messaging, language trans-
lations and fnally for colour matching.
Typical poster design guideline
Figure 4.3.2 Typical poster design guideline
Basic colours used to create information signs
Nearest A0
Nearest A1
Nearest A2
Additional colour palette to create
information signs
44
System map
1200
825
Chennai Metro map
Is
s
u
e
1
/
F
e
b
2
0
1
1
System maps communicate valuable information to passen-
gers and can be an important corporate statement, acting as
a unifying feature introducing the Chennai Metro system and
initial Metro lines.
The Chennai Metro map is orientated North upwards with
lines drawn at 0 degrees, 90 degrees and 45 degrees. No oth-
er angles are permitted. Station names are always set hori-
zontally in two languages, Tamil and English, and arranged
either side of the Metro lines to be clearly legible.
Station locations are placed relative to each other in close
approximation to their geographical position. Where appro-
priate and where geographical positioning allows, spacing
between indicated stations is kept closely related but not ex-
actly as per the real distance between them in the alignment.
The map is a useful aid to passengers planning a journey on
the Metro, showing stations, train directions, and the inter-
connections between Blue line and Green line and other rail-
ways and major transport systems in Chennai.
The other railway systems - MRTS and Suburban railway is
represented for showing points of interchange.
All system maps when printed or made available to the pub-
lic must display an issue date in the bottom right hand corner.
Digital templates for map layout, colours and details accom-
pany this manual in separate folders on the disk version.
The names of all Chennai Metro stations are shown in two
languages, Tamil and English where space allows.
Line colours are used to show individual lines, such as the
Blue Line and Green Line, with stations indicated by tabs in
the appropriate line colour. At interchange stations, rounded
thick border white squares are shown covering both line at
that interchange station, as illustrated.
The system map is designed as a specifc artwork and should
be reproduced from the original artwork.
Figure 4.3.3 System map
45
Issu
e
1 / F
e
b
2
0
11
Issu
e
1 / F
e
b
2
0
11
Line maps are simplifed representations of the system map
or a single in a narrow linear horizontal or vertical space.
Line maps are used at the following locations
Paid concourse
Platform
Inside rolling stock
Line map - Paid concourse
The line map format illustrated here is recommended for use
on the approach to platforms, where the passenger needs to
decide which platform he or she needs to take based on the
direction of train travel.
Line maps are arranged on a strict grid using consistent spac-
ing between stations with station names, in Tamil and English
only, always arranged alternatively left and right of the line of
travel. The current station name is always shown highlighted
with a band and an arrow indicating the direction of the train.
The header of the map shows the platform number and the
end station name. This end station name helps in relating to
the map after selecting the direction of travel after taking ref-
erence of dynamic information on the PIDS.
Stations passed behind are shown on line maps with a very
light grey colour. This helps in focusing users attention to the
stations ahead on the journey and also making him aware of
other stations already passed.
The interchanges with MRTS, Suburban systems and bus ter-
minals are also shown prominently.
Digital templates for line map layout, colours and details ac-
company this manual in separate folders on the disk version.
These same line maps can be used on platforms in case they
are not combined with the station name.
Line maps
Figure 4.3.4 Concourse line maps
(Pantone 1235c)
(Pantone 507c)
Lines and station markers
For Previous stations
Pantone cool grey 4c
(Pantone cool grey 8c)
46
Line map - Platform
The line map format illustrated here is recommended for use
on the approach on the platforms, where the passenger needs
to reconfrm his decision of selecting the platform based on
the direction of train travel.
Line maps are arranged on a strict grid using consistent spac-
ing between stations with station names, in Tamil and English
only, always arranged at 45 degrees to the line of travel. The
current station name is always shown highlighted with a band
and an arrow indicating the direction of the train.
The header of the map shows the platform number and the
end station name. This end station name helps in relating to
the map after selecting the direction of travel after taking ref-
erence of dynamic information on the PIDS.
Stations passed behind are shown on line maps with a very
light grey colour. This helps in focusing users attention to the
stations ahead on the journey and also making him aware of
other stations already passed.
minals are also shown prominently.
A version of this map without the header is placed on the plat-
form name sign as well.
Line maps
Issue 1 / Feb 2011
Issue 1 / Feb 2011
Issue 1 / Feb 2011
Issue 1 / Feb 2011
Figure 4.3.5 Line maps on platform/PSDs
Figure 4.3.6 Line maps on platform station name sign
(Pantone 1235c)
(Pantone 507c)
For Previous stations
Pantone cool grey 4c
47
Line maps
Line map - Rolling stock
Line maps displayed on board Chennai Metro trains follow
the same format as line maps displayed on the station plat-
forms but at a smaller size, as illustrated. Onboard line maps
always show both the lines indicating every station where the
train will be stopping. This is done with an assumption that
the same rolling stock can be used on both the lines without
much changes in the fxed information signs.
Line maps are arranged on as a straight line with crossing at
45 degrees using consistent spacing between stations and
names in a single language always arranged alternatively
above and below the line. Maps in a single language are al-
ways made as a pair to be placed staggered over opposite side
doors. If the Metro cars are always used in the same formation
and the cars never rotated, then two pairs of line maps can be
used. Each will be drawn to refect the direction of the train
from the viewpoint of the passenger reading the map inside
the vehicle. Thus 2 pairs of maps will be designed Tamil and
English.
minals are shown prominently.
On Board signage
Similar to the line maps, passengers should receive the same
signing messages throughout their journey, both in stations
and on trains. All signs, labels and notices should use the same
graphic style, language, pictograms and colours wherever
they appear in the Chennai Metro network.
Inside trains signage will mostly take the form of line maps
and labels, providing prohibition notices, hazard advice, safe-
ty information and emergency instructions. In most cases,
train interior signing can be created using the same graphic
elements used on station signing as illustrated in this manual.
Sign and label sizes, typefaces, colours and layouts must fol-
low the same rules and guidance.
Issue 1 / Feb 2011
Issue 1 / Feb 2011
Issue 1 / Feb 2011
Issue 1 / Feb 2011
Figure 4.3.7 Line maps in rolling stock
Figure 4.3.8 Line maps placement in rolling stock
(Pantone 1235c)
(Pantone 507c)
48
Is
s
u
e
1
/ F
e
b
2
0
1
1
Pantone 3035c Pantone 369c Pantone 2995c Pantone cool
grey 4c
Pantone cool
grey 8c
Pantone 290c Pantone 358c Pantone 109c
825
Local area maps are an important information source for pas-
sengers leaving stations at the end of their journeys. These
maps follow the standard information sign grid, with an
header on top and section at bottom showing the legend
and other signifcant location information. Station names and
all subsidiary information is always shown in two languages,
Tamil and English.
The example on this page shows the main features required
of location maps, clear Metro line location and nearby roads,
facilities and landmarks.
Local area maps
Figure 4.3.9 Local area map
49
Local area maps
Station block of local area map on ground Station block of local area map on concourse
Local area maps feature pictograms showing important local
buildings, facilities and landmarks, including hospitals, post
ofces, museums and places of worship. The pictograms illus-
trated have been redrawn taking reference of maps available
in Chennai and other transport network information design
in Chennai.
The last pictogram shown in the fgure (representing the
number 1) may be used as a template to create new picto-
grams, if required.
A digital template for local area map layout grid, colours and
pictograms accompanies this manual in separate folders on
the disk version.
Variations in Local area maps
Local areal maps created for placing in the underground sta-
tions slightly vary in treatment and representation of its sta-
tion area/block.
For a map to be placed at concourse and any level below
ground which typically does not have any visual link to the
exterior environment should show the station area as a block
identifying the exact location of the map and viewing orien-
tation.
For a map coming on the ground foor at the entry/exit points
instead of showing the station block but should clear identify
the entrance points and immediate roads and site features in
the vicinity. The station block here is shown as a dotted line
which shows the extend of the station below the ground.
The following page shows a typical process of creating an
area maps and a sort of details which must be covered while
creating an area map.
Creating area maps is an extensive exercise requiring detailed
on ground survey of the station vicinity areas and mapping
them across the information from ofcial sources confrming
their validity and authenticity. Only approved consultant de-
signers should be commissioned to design local area maps
for individual stations.
50
CMDA map Metro Alignment drawing
Road fow with station & places of interest Station plan
The local map from the Chennai Development Authority to be
taken as a reference for the process of creating the area maps,
however the completion of the process happens only after the
visit to the station and its vicinity of 500 meters around.
The accurate location and dimension of the metro station to
be marked on the CMDA map with reference to the station
alignment drawing.
The 500 meters vicinity area to be shown in the area map by
marking the following:
Road (only shows as major and minor roads)
Marking of the commonly known road names and nearest
landmarks. The extension of major roads supported by an ar-
row.
Station plan to be used for drawing the station outline
(For Elevated stations use Street level plan & for Underground
stations Concourse level plan)
Station Entry / Exit gates to be shown accurately using the re-
spective pictograms.
The pathway of metro and other railway lines to be marked
where the immediate next metro stations in that direction on
the line are shown with a supporting arrow and a pictogram
along with the metro lines.
Pavement details like water places, green areas and other rail-
way buildings.
Places of interest to be marked with a supporting pictogram
are
Railway station on MRTS and Suburban lines.
Bus stand | Taxi stand | Auto stand | Pedestrian subways
Government buildings
Hospital | Police station | Post ofce | Public toilets | Park-
ing
School | Colleges | Institutes
Bank | ATM | Petrol station | Hotel
Museum | Theatre | Cinema | Art galleries |
Temples | Gurudwara | Church | Mosques
Food court | Retail
Important city landmark e.g. Ashoka Pillar etc.
Specifc important utility buildings these should be
shown using a number and named in the legend.
Local area maps - Creation process
Figure 4.3.10 Local area map creation process
51
Local area maps - Orientation
Maps Placed at location E-W and facing South
The North will be Top
Map orientation in Plan
Map
Maps Placed at location E-W and facing North
The North will be Bottom
Maps Placed at location N-S and facing East
The North will be Right
Maps Placed at location N-S and facing East
The North will be Left
Map
Map
Map
Figure 4.3.11 Local area map orientation options
The orientation of a map is the relationship between the di-
rections on the map and the corresponding compass direc-
tions in reality.
It is critical that the passengers are able to orient themselves
in the real world while reading the area maps.
The maps shall be designed and positioned such that, its North
is actually pointing north. When a passenger knows where he
is on the map, he can look in a certain directions and see real
landmarks represented on the map in the same direction.

The fgure represents the four possible orientations of the
map, which shall be referred to while creating the area maps.
52
Figure 4.3.12 Station layout map
1200
825
Station 3D maps - Creation process
For multilevel station building specially for interchange sta-
tions and underground spaces, exploded maps as 3 Dimen-
sional representations of various levels illustrated as a diagram
help people in orienting them selves in the station.
The reference drawing shown here is indicative. Only ap-
proved consultant designers should be commissioned to de-
sign local area maps for individual stations.
53
DESCRIPTION
Signs announcing safety messages across the metro system
follow the international standards for the colours, shapes for-
mats and representation.
A typical sign consists of pictograms and supporting text in 3
languages
Most commonly used pictograms have been given in this doc-
ument while new signs can be made specifc to certain equip-
ment and systems complying with international standards
and guidelines in this document.
Prohibition signs - Specifes behaviour that is prohibited be-
cause it would result in an immediate or potential risk of per-
sonal injury or threat to health and is not permitted as per the
operational rules of the system.
Warning signs - Warns of hazards which could result in per-
sonal injury or threat to health.
Mandatory signs - Specifes an action required to safeguard
personal health and/or avoid risk of personal injury.
Safe condition/Emergency signs - Identifes evacuation
routes and assembly points. Indicates the location of frst aid
and emergency equipment or a safety facility or a safety ac-
tion.
Statutory signs also include prohibition and penalty notices
to prevent unsafe or anti-social behaviour.
PLACEMENT PRINCIPLE
Signs are generally repeated many times across the station at
various common areas and entry and access points.
At specifc locations these are installed in the close proxim-
ity to the facility and feature for which a safety message is re-
quired.
All statutory signs shall be composed based on the 75x75mm
grid and graphics should be designed as outlined in the docu-
ment.
The visibility expectation of statutory signs, for pictograms is
5-10 meters, and for text is 1-2 meters. The ideal size of the
pictograms for statutory signs is 150 X 150 mm.
These signs shall be printed on rigid substrate matching to
the colours specifed and covered with protective lamination
to make them scratch resistent, nonstaining and fxed with
secret fxings of anti vandal fxtures. In case of application on
glass, use direct vinyl.
FIXING
Always fxed face mounted on walls, doors and other fat sur-
faces of fre hose cabinets, electrical panels and other safety
systems in the metro environment etc.
75 mm
7
5
m
m
75 mm
7
5
m
m
75 mm
7
5
m
m
75 mm
7
5
m
m
Please do not touch unattended items. Immediately inform
a Metro ocial about suspicious items.
For security reasons all passengers are requested to
cooperate with baggage checks and searches.
150
x
0.25x
R15
375
12
10
12
120
375
150
x
0.04x
0
.0
4
x
300
4.4 Statutory Signs
Figure 4.4.1 Warning sign
Figure 4.4.2 Mandatory sign
Figure 4.4.3 Mandatory sign with title
Figure 4.4.4 Mandatory lift sign
Figure 4.4.5 Prohibition sign showing
typical statutory sign layout
Figure 4.4.6 Text sizes for running paragraph text
x
x
1.3x
1.3x
1.9x
1.8x
1.4x
1.5x
1.5x
1.3x
1.3x
Inter line spacing for multiple text
54
9. No eating and drinking
18. Lift for use of people in need 12. Electrical warning
1. No entry
4. Pets not allowed
7. Do not litter 8. Do not carry fammable material
17. Unattended baggage
5. No Smoking
15. Mandatory
2. Authorized personnel only
13. Help people in need
3. No photography
14. Baggage Check 10. Warning
6. No spitting
16. Station under CCTV surveillance 11. Slippery when wet
Figure 4.4.7 Prohibition pictograms
Standard prohibition signs are characterised by the red circle and diagonal bar on a white background.
It is recommended these signs be used as plaques in the stations or as applied vinyl panels on board trains.
Figure 4.4.8 Warning pictograms
Warning signs are characterised by
the use of a yellow triangle as a back-
ground to the pictogram.
Figure 4.4.9 Mandatory pictograms
Mandatory signs always have a blue background contained
within a circle, as illustrated.
4.4 Statutory Signs
No elements within the frame of the pictogram shall be
moved or scaled. Pictograms shall be used from the original
artworks provided.
The red dotted line indicates the white border around the pic-
togram which shall me maintained in all artworks.
55
Combining statutory signs
5
147.5
147.5
75 mm
7
5
m
m
75 mm
7
5
m
m
75 mm
7
5
m
m
5
5
147.5
145
147.5
DESCRIPTION
Combined signs provide a number of messages in one loca-
tion.
Statutory signs may be combined one below the other, such
that the complete sign falls in a 75 grid, as illustrated.
Maximum messages 5 in a sign and maximum size shall be
900mm in width or height
PLACEMENT PRINCIPLE
These are sign messages very frequently repeated across the
station premises like - No smoking, No spitting, No eating and
drinking, No photography
All statutory combined signs shall be composed based on the
75x75mm grid and graphics should be designed as outlined
in the document.
These signs shall be printed on single rigid substrate match-
ing to the colours specifed and covered with protective lami-
nation to make them scratch resistent, nonstaining and fxed
with secret fxings of anti vandal fxtures.
FIXING
faces of fre hose cabinets, electrical panels and other safety
systems in the metro environment etc.
4.4 Statutory Signs
Figure 4.4.10 Single statutory sign
Figure 4.4.11 Combining two statutory signs
Figure 4.4.12 Combining three statutory signs
56
Ofences and penalties
Instructions
Do Do not
1200
825
DESCRIPTION
A poster like sign for Ofences and penalties is an exception to
the combined statutory signs rule being a special case for very
important application
An indicative artworks is illustrated here.
Based on a standard 75 x 75 grid, with the overall size of
825x1200 mm. The pictograms should be scaled proportion-
ally to 115 mm from those used on stand alone and combined
statutory signs and all messages (Dos, Donts, ofences and
penalties) .
PLACEMENT PRINCIPLE
This poster sign should be placed at least once in the lobby of
unpaid area with the ticket counters. Prominent placement is
important for its visibility and accessibility for all people using
the station premises.
This sign can also be given to each and every passenger as a
handout along with the ticket purchase.
Signs shall be composed based on the 75x75mm grid and
graphics should be designed as outlined in the page.
These signs shall be printed on single rigid substrate match-
ing to the colours specifed and covered with protective lami-
nation to make them scratch resistent, nonstaining and fxed
A soft version of this sign can also be displayed on the LCD
screens giving other system information to the people.
FIXING
Always fxed face mounted on wall
4.4 Statutory Signs
Figure 4.4.13 Ofences and penalties
57
600 mm
300 mm
3
0
0
m
m
1
5
0
m
m
Figure 4.4.16 Emergency exit plan
Figure 4.4.14 Emergency sign - illuminated
(300 x 600 mm) for Public areas
(150 x 300 mm) for Back-of-ofce areas
Figure 4.4.15
Emergency sign - photoluminescent (150 x 300 mm)
DESCRIPTION
Emergency exit signs are based on ISO recommendations for
their colour and graphics.
A set of illuminated and Photoluminescent signs in green and
white colour are placed across the station giving directions to
the emergency exits, identifying dedicated emergency exits
and giving instructions related to operating the safety equip-
ment and mandatory instructions at emergency exit doors.
Illuminated signs have better visibility in smoke flled spaces
during a fre emergency. Photo luminescent signs help in di-
recting and identifying emergency messages in conditions of
total darkness or reduced light due because of its self glow.
They are placed along the path at each change in direction
inside dedicated fre exits.
In line with most International signing standards, emergency
exit signing should be kept separate from other directional
signing.
PLACEMENT PRINCIPLE
Most of the normal exit routes from the stations are also the
emergency exit routes so using emergency exit signs on these
routes is not required. If there is a dedicated emergency exit
route or fre-protected stairwell or corridor, these routes must
be marked with emergency exit signs. If the location of these
dedicated emergency exit routes is not readily visible then
signs directing passengers to them should be used.
The shortest routes to the nearest emergency exit should be
signed and supplementary or repeat signs used to counter
any smoke build-up. The fnal exit to a safe situation should
also be clearly marked and fnal egress points should have
down-lighting to illuminate the threshold.
Signs shall be composed based on the 75x75mm grid and
graphics should be designed as outlined in the page.
These signs shall be made in Plotter cut green vinyl pasted
on the rigid translucent sign face. Internal illumination using
energy efcient lighting system either with its own battery
backup for minimum 2 hours or connected to uninterrupted
power supply.
Photoluminescent signs shall meet the performance specif-
cations outlined in the later sections. Printed on single rigid
substrate matching to the colours specifed and covered with
protective lamination to make them scratch resistent, non-
staining and fxed with secret fxings of anti vandal fxtures.
FIXING
Usually fxed face mounted over the exit doors. Can be pro-
jected/suspended over the doors in narrow corridors and giv-
ing direction to the exit which is not directly seen
Emergency signs
900
600
The emergency exit plan shall be pre-
pared for diferent locations in the
stations,following the format shown, and
strategically placed for general awareness
of the metro users and during an emergen-
cy situation.
This plan shall show the following impor-
tant information:
1. Location of this plan (You are here)
1. Two nearest escape routes from the loca-
tion of this map
2. Location of fre equipment
3. Exit staircases highlighted in yellow
4. Safety instructions in case of emergency
5. Emergency phone numbers
4.4 Statutory Signs
58
300
200
450
Firemen entry only
KEEP CLEAR
x
0.8x 4.5x 0.8x 0.8x
1.2x
1.2x
1.2x
1.9x
Fire signs
Figure 4.4.17 Fire equipment location pictograms
Figure 4.4.19 Firemen entry location sign
Figure 4.4.18 Firemen entry direction sign
DESCRIPTION
Fire fghting equipment should be identifed consistently with
signs in red colour as per the ISO standards.
These signs sometimes can be combined with instructions for
the operating the specifc device.
Illustrations and visuals in this chapter are given as reference.
The signs shall be designed as per the colour schemes and
symbols prescribed by ISO standards. IS 9457 safety colors and
safety signs code of practice.
Equipment and access dedicated for Firemen should be
signed. Any equipment and device expected to be operated
by fremen shall be identifed by showing a fremens helmet
symbol.
PLACEMENT PRINCIPLE
These signs are fxed for each equipment location all through
the station across passenger and back-of-ofce areas.
All fre signs shall be composed based on the 75x75mm grid
and graphics should be designed as outlined in the document.
All fre sign pictograms shall be of a minimum size of 150 x
150 mm. These signs shall be printed using Photoluminescent
pigments meeting the performance specifcations outlined in
the later sections. Printed on single rigid substrate matching
to the colours specifed and covered with protective lamina-
tion to make them scratch resistent, nonstaining and fxed
FIXING
faces of fre hose cabinets.
4.4 Statutory Signs
59
100 50 25
133
100 50 25
25
31
31
31
47
50
150
25
50 50 12.5 50 50 12.5 75
25
31 67 75
50 50 75
75 75 75
25
31
31
595
Floor markings
DESCRIPTION
Floor graphics are employed, where there is a requirement
to control the crowd fow. These sign help improve passen-
ger safety by allowing controlled movement around hazards,
warning passengers, marking emergency exits, organizing
queuing areas etc.
PLACEMENT PRINCIPLE
Floor markings are installed wherever there is a need to con-
trol peoples fow and movement. Few typical locations for
foor markings are: at platform ends for safe embarkation and
disembarkation of trains; at platform screen doors to highlight
the priority of passengers leaving the train; at TVMs, AVMs,
TOMs to mark queuing areas; at luggage port to mark direc-
tion.
There may be other situations where foor markings are re-
quired, these signs can be created using the templates shown
on this page.
Floor graphics can be composed based on the formats giv-
en on this page. The minimum English x height in the foor
graphics shall be 25mm, where the yellow strip is 75mm. This
can be scaled up proportionally based on location and visibil-
ity distances.
The yellow colour is used for foor markings, indicating a warn-
ing messege. In case of general messeges, example: Luggage
Port; the sign blue shall be used as the base colour, with text
in white.
A suitable self adhesive, heavy duty pavement graphic mate-
rial must be used for these markings where the designs/col-
ours are encapsulated beneath a hardwearing translucent top
layer. The material shall be antislip, fade and scratch resistant.
The markings must be inspected for adhesion and wear on a
regular basis.
They may need to be replaced on a yearly basis or removed
completely when passengers are familiar with the procedures.
4.4 Statutory Signs
Figure 4.4.20 Arrowin black, sign blue or yellow, depending on foor colour
Figure 4.4.21 Floor marking long strip with Tamil and English text
Figure 4.4.22 Floor sign with Tamil and English text
Figure 4.4.23 Floor sign with Tamil and English text along with arrow, all in a single line
Figure 4.4.24 Floor marking with Tamil and English, in two lines, along with arrow Figure 4.4.25 Floor marking with Tamil and English text,
vertically centre aligned.
60
75
75
1200
Ticket counter
915
600 600 600
Floor markings
4.4 Statutory Signs
Figure 4.4.28 Platform foor marking
Figure 4.4.26 TVM foor marking
Figure 4.4.27 Ticket counter foor marking
61
5
Signing Principles
62
Lift location signs
These signs are installed above all lifts to indicate the facility
location and also where it leads to.
Locations signs for lift should always have a lift pictogram.
The text shall describe Lift to destination which may be ac-
companied with a suitable pictogram.
Also shown here is a mandatory sign that shall be placed at all
lifts, as illustrated.
Figure 5.1.1 Typical location sign with 2 lines
Figure 5.1.2 For lifts towards the platform, the digital sign format shall be followed, displaying the end station name.
Figure 5.1.3 For lifts towards exits, the three line format shall be followed, displaying the exit location name.
Figure 5.1.4 Lift mandatory sign
Figure 5.1.5 Typical lift elevation
5.1 Sign strategy
63
Lift direction signs
These signs direct passengers towards the closest lifts.
All lift signs must have a lift pictogram and the text content
shall describe Lift to the location.
This sign shall be created from the format of a typical direc-
tion sign with 2 lines or 3 lines as per the location and applica-
tion of the sign for direction towards the trains of direction
towards exit.
For lifts directing towards the platform, the digital direction
sign format shall be followed, displaying the end station name.
Figure 5.1.6 Direction towards lift to concourse. D2P2L - Direction 2 Pictograms 2 Lines.
Figure 5.1.7 Direction towards lift to platform. DD2P - Direction Dynamic 2 Pictograms.
Figure 5.1.8 Direction towards lift to exit. DE2P3L - Direction Exit 2 Pictograms 3 lines.
5.1 Sign strategy
64
The sign strategy charts shall be used as a quick reference for
sign application for all the stations on Chennai Metro.
As a very schematic and representational visualisation of signs
in the various typical zones in a station this chart should not
be mistaken with actual signs quantities and messaging.
This chart only demonstrates various types of signs which a
metro user comes across and needs to take decisions and get
information while he approaches the station entrance, buys
his ticket in Unpaid area and then crosses over to Paid area
through AFC gates where he gets directions to the platform
for taking the train.
The charts have been prepared separately for typical single
line station and a typical interchange station on two lines.
These charts represent elevated as well as underground sta-
tions.
These charts do not indicate orientations or foor relationships
between various levels of typical stations.
The orange arrows indicate the movement of people while
the violet arrows shows the movement physically challenged
people.
The strategy matrix is quick reference for checking across all
the typical areas of a station and describes the types of signs
and gives clues on its messaging and content.
Signing strategy matrix Signing strategy charts
Ground
Entry
Direction
Typical Station on a single line - Elevated or Underground
City Trains
Unpaid
Concourse
Paid
Concourse
Platform
This is a schematic representation Signs are shown with respect to the location within a station They do not show quantities and placements in reference to architectural spaces The sign messaging is representative and shall not be used as actual sign messages.
Rules regulations
Metro map
Metro map
Line map Line map
Line map Line map
Line map If name without line map is used
Line map
Fare types Fares
Metro map
Metro map
Metro map Metro map
Fare types Fares
Ticket counters
Ticket Vending machines
How to use the AFC gates system Show an Animation
Tickets
Ticket Machine Metro Map Fare structure Fare chart
Metro Map Fare structure Fare chart
Tirisulam
Washermanpet Chennai Central
Tirisulam
Washermanpet Chennai Central Washermanpet Chennai Central
Tirisulam
Tirisulam
Tirisulam Guindy Tirisulam Washermanpet Chennai Central Park
back
Direction City Trains
Ground
Entry
Unpaid
Concourse
Paid
Concourse
Platform
Area map
Area map
Area map Area map
Area map
Area Map
Area Map Area Map
Guindy Tirisulam Washermanpet Chennai Central Park
back
Ground
Entry
Unpaid
Concourse
Paid
Concourse
Platform
Level 1
Platform
Level 2
Rules regulations
Metro map
Metro map
Station map
Line map
Line map
Line map Line map
Fare types Fares
Metro map
Metro map
Metro map Metro map
Fare types Fares
Ticket counters
How to use the AFC gates system Show an Animation
Interchange Station with two lines - Elevated or Underground
Tickets
Towards Washermenpet Towards Chennai Central 3 3 3 Towards Chennai Airport Towards St. Thomas Mount 4 4 4
Line Map Line Map
Towards St. Thomas Mount 4 4 4 Towards Chennai Airport 4
Towards Chennai Airport 4 4 && 4
Towards St. Thomas Mount 4 4 4 Towards Chennai Airport 4
Towards Chennai Central 3 3 3 Towards Washermenpet 3
Towards Chennai Central 3 3 3 Towards Washermenpet 3
3
4 3
4 Tirisulam 3
Tirisulam 3
Tirisulam 4
Tirisulam 4
Tirisulam
Tirisulam
Tirisulam 3 Tirisulam
Tirisulam
Tirisulam
Tirisulam 4 Tirisulam
3 3 3 4 4 4
Ticket Machine
Washermanpet Chennai Central Park Guindy Tirisulam Washermanpet Chennai Central Park Guindy Tirisulam
back
Platform
Level 1
Platform
Level 2
Ground
Entry
Unpaid
Concourse
Paid
Concourse
Station map
Station map
Station map
Area map
Platform3 Green line
Platform1 Blue line
Area map
Area map Area map
Area map
Towards St. Thomas Mount 4 4 4
Area Map
Area Map Area Map
Towards Chennai Airport
Towards Chennai Central 3 3 3 Towards Washermenpet
3 4 Towards Washermenpet
Towards Chennai Central 3 3 3
back
5.1 Sign strategy
Refer pages 63-66 for signing strategy charts
Refer pages 67-68 for signing strategy charts
65
5.1 Sign strategy
Paste artwork here
Typical stations
click to view the signing strategy for typical stations
direction: city to trains
66
5.1 Sign strategy
Paste artwork here
Typical stations
click to view the signing strategy for typical stations
direction: trains to city
67
Interchange stations
5.1 Sign strategy
Paste artwork here
click to view the signing strategy for interchange stations
direction: city to trains
68
5.1 Sign strategy
Paste artwork here
Interchange stations
click to view the signing strategy for interchange stations
direction: trains to city
69
Sign types Location signs Direction signs Information signs Statutory signs
Station Areas Prohibition Warning Mandatory Safety
Exterior
Station name/Logo on building
Parking
Lift/ramp access for Diferently
abled
Drop of, Pick-up, Bus stop
Direction to Lift/ramp access for
Diferently abled
Direction to Parking
Fire exit keep clear on dedicated
fre escape exits
Entrance/Exit
For entrance and exits
Totem foor mounted/ projected
for each entry
Entry/Exit identifcation
(with station name on the outside
and exit name from the inside.)
Inside each entry /exit - Area map OR Exit
name landmark list
System map
No spitting, No litter-
ing, No smoking, No
eating, No photog-
raphy
Electrical warning CCTV notice, safety
notice
Unpaid concourse
Direction to ticket counter, to
trains (AFC gates)
Direction to exits
System map, Area Map, System info
Exit name landmark list at top every stairs to
exit,
Dos and donts,
Restricted access for
back ofce areas
Direct to dedicated emergency
escape, emergency escape plan
Ticket counters
Counter identifcation
Numbers for each counters
Fare chart 1 over minimum 2 and maximum 3
counters, Ticket types
On ticket window FAQs , Instructions, Train
timings, blank notice board
TVM
Identifcation System map with fares 1 for all TVMs
FAQs, Instructions, Train timings, blank notice
board
Customer care
(EFO)
Identifcation - 4 sides FAQs, Instructions, Train timings, blank notice
board once on the window
AFC gates
Identifcation- AFC gates for
diferently-abled
How to use the AFC gates on a LCD as video/
animation
Safety message, co-
operate for security
checks
Paid concourse
Direction to each platform via
escalators and lifts (With LED
digital scrolling text of end sta-
tion), direction to exits
Line maps (vertical) and system maps visible
on way to platform and area map visible on
way to exit
ing, No smoking, No
eating, No photogra-
phy, Restricted access
for back ofce areas
notice
escape, emergency escape plan
Lifts
For all Lifts
Identifcation - giving the destina-
tion message
Floor directory inside and outside lift for lifts
reaching more than 2 foors
Lift for disabled and
senior citizens only
Platform
Station name (on station and tun-
nel wall)
Platform number
Direction to exit escalator, lift,
stairs
Direction to other platforms (at
interchange stations)
Line map (Horizontal) on station name sign. No spitting, No litter-
ing, No smoking, No
eating, No photog-
raphy,
Restricted access at
platform end
Electrical warning at
end of platform and
repeated 3/4 times
along platform, Stand
behind yellow line
CCTV notice, safety
notice,
Floor marking for PSD
opening and queuing
for alighting the train
Instructions for Emergency trip
switch, Emergency stop plunger,
emergency call point,
direct to emergency escape (all
stairs) , emergency escape plan
Other facilities
Phone booths, ATM, vending ma-
chines, room identifcation, toilets
identifcation
Sign placement matrix - Elevated stations
5.1 Sign strategy
70
Sign types Location signs Direction signs Information signs Statutory signs
Station Areas Prohibition Warning Mandatory Safety
Exterior
Parking
Lift/ramp access for Diferently
abled
Drop of, Pick-up, Bus stop
Direction to Lift/ramp access for
Diferently abled
Direction to Parking
Direction, identifcation and keep
clear to fremen entry,
Entrance/Exit
For entrance and exits
Totem foor mounted for each
entry
Entry/Exit identifcation
(with station name on the outside
and exit name from the inside.)
Area map on Totem at each entry
System map
ing, No smoking, No
eating, No photog-
raphy
notice
Unpaid concourse
Direction to ticket counter, to
trains (AFC gates)
Direction to exits
System map, Area Map , System info
Exit name landmark list at every passage to
exit
Dos and donts,
Restricted access for
back ofce areas
escape, identify fremans entry ,
emergency escape plan
Ticket counters
Counter identifcation
Numbers for each counters
Fare chart 1 over minimum 2 and maximum 3
counters, Ticket types
On ticket window FAQs , Instructions, Train
timings, blank notice board
TVM
Identifcation System map with fares 1 for all TVMs
FAQs, Instructions, Train timings, blank notice
board
Customer care
(EFO)
Identifcation - 4 sides FAQs, Instructions, Train timings, blank notice
board once on the window
AFC gates
Identifcation- AFC gates for
diferently-abled
How to use the AFC gates on a LCD as video/
animation
Safety message, co-
operate for security
checks
Paid concourse
Direction to each platform via
escalators and lifts (With LED
digital scrolling text of end sta-
tion), direction to exits
Line maps (vertical) and system maps visible
on way to platform and area map visible on
way to exit
ing, No smoking, No
eating, No photogra-
phy, Restricted access
for back ofce areas
notice
escape, identify fremans entry ,
emergency escape plan
Lifts
For all Lifts
Identifcation - giving the destina-
tion message
Floor directory inside and outside lift for lifts
reaching more than 2 foors
Lift for disabled and
senior citizens only
Platform
Station name (on station and tun-
nel wall)
Platform number
Direction to exit escalator, lift,
stairs
Direction to other platforms (at
interchange stations)
ing, No smoking, No
eating, No photog-
raphy,
Restricted access at
platform end
Electrical warning at
end of platform
CCTV notice, safety
notice,
Floor marking for PSD
opening and queuing
for alighting the train
Instructions for Emergency trip
switch, Emergency stop plunger,
emergency call point,
direct to emergency escape, iden-
tify fremans entry , emergency
escape plan
PSD Line maps, direction of train travel Electrical warning
repeated 3/4 times
Train tunnel Nearest emergency exit direction,
emergency evacuation process
Other facilities
Phone booths, ATM, vending ma-
chines, room identifcation, toilets
identifcation
5.1 Sign strategy
Sign placement matrix - Underground stations
71
5.2 Advertising
The likely confict for competition between wayfnding and
advertising is due to the fact that both mediums are designed
to attract and hold the passengers attention.
Guidelines for the display of both wayfnding and advertis-
ing signs, have been created to allow both mediums to co-
exist in the station environment and occupy key locations for
their purpose and not infringe on each others function,This
is in response to the priority issues of an efective directional
sign system, while optimizing important advertising & retail
revenue opportunities.
Following list of quick thumb rules for placement of advertis-
ing elements is important for the agency planning the adver-
tising. The list is not limited as all the advertising locations for
a station should be pre-planned and coordinated the archi-
tecture elements, signage, electrical, safety and security sys-
tems at the station. All elements of advertising installations
shall be included in combined services drawings.
All the drawings, details of advertising structures with their
placement and sizes shall be duly approved by the employer
and the employer's representative.
1. Advertising panels shall preferably be placed paral-
lel to the direction of passenger movement and should
be perpendicular to the nearest signs to avoid confict.
(Figure 5.3.1, 5.3.2)
2. A minimum space of 2 meters around the signs like maps,
information signs shall be maintained free of any adver-
tising.
3. Advertising, if integrated with signage should not be
sharing the same face of the structure and shall not dis-
tract the attention of a user from important information.
(Figure 5.3.3)
4. In case of integrated structures for important passenger
information in signing and advertisement, the face hav-
ing the signs shall not have any form of advertising. Ad-
vertising panel should be ideally located on the back side
of the information sign face and at maximum right angles
to the main face of the structure having the sign. (Figure
5.3.4)
5. The use of the blank sign face for advertising is applicable
to integrated information structures and exterior totems.
However, direction signs if seen blank on the back side,
shall not be utilised for advertising.
6. Preferably, no supporting structures of signs like the sus-
penders, posts, brackets shall be used to support the ad-
vertising panels. Sign structures can be used for advertis-
ing only if the advertising is not on the same face. (Figure
5.3.5)
Figure 5.2.1
Figure 5.2.4 Figure 5.2.5
Figure 5.2.3
Figure 5.2.2
72
Figure 4
5.2 Advertising
7. The span between two columns on the platform, that
have the station name, shall be free of any advertising, so
that the station names are read easily by the passengers
in the train. (Figure 5.3.6, 5.3.7)
8. Advertising panel shall never be placed obstructing the
viewing of a sign.
9. The use of suspended or projecting and free-standing
advertising or retail signs are not permitted. Free stand-
ing signs if used shall be placed against walls or railings
without becoming obstruction to the people movement.
10. Advertising panels installed wall mounted in the corri-
dors, concourses and in circulations areas should always
be fxed recessed in the panelling with the front face fush
to the wall panelling and should not become a hazardous
projection.
11. Advertising panels should not cast a shadow on non-illu-
minated sign at night disturbing the sign graphics.
12. The illumination mechanism used for advertising pur-
pose shall never disturb the sign readability in proximity.
13. Advertising display graphics should conform to the lo-
cal rules and regulation for display of item and products
barred from public viewing e.g. liquor and cigarettes etc.
14. The electricity load requirements of the advertising pan-
els should be separately calculated and should at no in-
stance efect electricity requirements for signages.
15. As heavy or risky structures shall be created for adverti
sing. All structures and specifcations shall comply with
necessary structural details and fnishes to the satisfac-
tion of the employer.
16. All connections and fttings for advertising panels shall be
complete and strong throughout the maintained life.
17. All advertising panels should be regularly cleaned and
maintained.
18. Health and safety measures shall be taken into considera-
tion while designing of advertising panels e.g. anti-fam-
mability requirements and other safety test features.
Figure 5.2.6 Figure 5.2.7
73
This chapter of Guideline document outlines the performance specifcations for selection of materials, workmanship and
fnishes for fabrication, fnishing and installation of signs. This is a general guideline and indicative materials which are
commonly used for signage fabrication and execution. Wherever appropriate, the contractor can propose new materials
after detailed discussions with employer and employer's representative. These will have to be supported with adequate
product detail, technical data sheets, samples, prototypes, processed and tested before getting approved for use in the
signage fabrication. The contractor has to submit the shop drawings for sign construction and fxing, to employer and
employer's representative for approval.
Warranty
Contractors are expected to provide the standard warranty and the invoices from the manufacturers.
Warranty certifcate should be issued to the name of employer i.e. Chennai Metro Rail Limited for future traceability and
follow-up maintenance.
Design life
Structures and sign fxings: The design and engineering of all structural components like posts, suspenders, brackets, foot-
ings shall be based upon a 50 year life span with minimal maintenance.
Sign hardware, casings and frames: The detailing, material selection and execution of the sign frames, casings, frames and
its accessories fxtures shall be for a 10 year life span, with routine maintenance. However components like gaskets etc shall
be covered for 4 years.
Graphics and sign faces : The durability of design life of the signage graphics prints and sign faces in general shall be mini-
mum 5 years, with routine maintenance.
Sign graphic standards
All typographic layouts shall utilize typeface and spacing specifed in each sign type drawing.
Letter forms and symbols shall be photographically or digitally rendered in precise, crisp, clean forms. All letter forms shall
be free of ticks, discontinuous curves, line waves, cut or ragged edges, edge build-up, bleeding, surface pinholes, and
other imperfections. Letter forms shall conform to the prescribed proportions of the typographic font(s) specifed by the
guidelines.
All text, arrows, and symbols shall be provided in size, colors, typefaces and letter spacing shown. Text shall be true, clean,
accurate reproduction of typeface(s) shown. Text illustrated on drawings is for layout purposes only contractor shall pre-
pare the Sign Message Schedule for each station. The artworks will be prepared using these sign message schedules.
Colours
Use Pantone colour matching system for graphics and printing and graphic vinyls
Use RAL colour matching system for powdercoating and PU painting.
Sign detailing and construction
Fabrication quality must be of a high standard for all the signs.
There should be no dangerously sharp corners or raw edges and all burrs must be removed. All graphics must be sealed
to resist the abrasive action of weather or washing. All graphics and construction materials must be able to withstand the
efects of heat and cold within the range of -5C and 65C.
All signs must be able to be cleaned back to a visual standard equal to that when frst installed.
In addition to designing the sign structure for dead loads and imposed or live loads - structure must be able to withstand
accidental damage or knocks without becoming dangerous. Graphic surfaces or panels must be easy to replace in case of
damage or change in text. Replacement of complete signs must be straight forward and not need to be achieved by the
use of any specialized equipment. Make provisions for servicing and concealing connections to building electrical system.
The contractor shall ideally not use any proprietary materials, details and processes. This is necessary to make the signage
execution more cost efective not just in its capital cost but also during the designed life by reducing the expenses on
maintenance, upkeep, replacement of damaged elements and making new signs. Easily available low maintenance and
energy efcient materials and systems are recommended.
All illuminated signs will need to meet general electrical safety standards as determined by Indian Standards. It is envis-
aged that all illuminated signs will need to ofer an IP rating to prevent water and dust ingress. Since most of the lights/
luminaries are to be installed within the signs the following Index of Protection are proposed for diferent locations
to ward of ingress of dust, vermin and moisture :
Index of Protection :
1. Indoor signs - I.P. 54
2. Lights fxtures for Outdoor signs - I.P. 65
3. Outdoor junction Box - I.P. 65
Sign Illumination
The majority of the sign structures are illuminated either internally or externally. The internally illuminated sign layouts
have been designed so that only the text and graphics illuminate.
The Illumination levels in the signs shall give uniform spread and brightness to stand out in the ambient lighting condi-
tions during day and night. Burning out due to placement of lamps close to the sign face and dark spots shall be avoided
but carefully fxing the lamps inside the sign frame. A light difuser flm shall be used on the inside for even light distribu-
tion and achieving the desired results. Adequate ventilation to dissipate the heat from inside the sign shall be provided in
not visible areas and locations and detail to ensure meeting the IP rating requirements.
Care should be taken that the Luminaries used in the external illumination should not damage the colours due to constant
exposure and possibly burning due to heat. Lights should evenly spread across the entire sign face.
All lamps and electronics used for sign illumination should utilize energy efcient components and systems with the high-
est standards of safety and ISI marked components.
Structural design
The contractor shall engineer, fabricate and install component parts so that the completed signage will withstand the
inward and outward pressures, specially the wind loads on elevated platforms and pressures exerted by a moving train in
the underground platform. Design shall also cover to withstand building movements including loading defections, shrink-
age, creep, thermal and similar movements and their possible simultaneous occurrences at cases where the vibrations of a
moving train are transferred to the structures and then to the signs . Maximum full load defections, normal to the signage
plane shall not exceed 75% of the design clearance dimensions between the signage member and the panel, glass, stone
or other part immediately adjacent. Contractor shall submit engineering calculations to show maximum defections based
on loads, uniformly distributed, building defections, thermal stresses and erection tolerances.
Anchorage
Anchorage disengagement or breakage shall not occur when an installed unit is subjected to a force equal to 2.5 times the
design load.
Anchorage shall be properly braced in three orthogonal directions (vertical, transverse and longitudinal) to resist specifed
loadings from any direction (both positive and negative pressure).
Anchors and supports shall be designed and located as to allow a uniform distribution of anticipated wind loads, and shall
not impart any unauthorized torsional loading to spandrel beams, cause excessive stress on the structure, cause excessive
defection, inhibit thermal movement or confict with clearances for equipment. Eccentric loads imposed into the building
structural elements by the signage anchorage are not allowed. Eccentric loads created by the anchorage of the signage
systems shall be neutralized by the addition of bracing or other means required.
Standards
All the work of design detailing and execution of signage shall confrm to following listed codes but not limited to it. Best
practices in the industry shall be suitably selected and presented for their application and approval of employer and em-
ployer's representative.
National Building Code of India
Indian Standards:
I.S. 226 1975 Specifcations for structural steel (standard quality)
I.S. 383 1970 Specifcations for course and fne aggregate from natural Sources for concrete
I.S. 456- 1978 Code of Practice for Plain and Reinforced Concrete
I.S. 733 1986 Specifcations for Aluminium Alloy sheet
I.S. 800 1984 Code of Practice for General construction in steel
5.3 Performance specifcations
74
I.S. 3618 1966 Specifcations for phosphate treatment of iron and steel for protection against concrete
I.S. 8112 1989 Specifcations for 43 Grade Ordinary Portland Cement
I.S. 9103 1979 Specifcations for Admixtures for Concrete
I.S. 12269 1987 Specifcations for 53 Grade Ordinary Portland Cement
I.S. 2062 1984 Specifcations for Weld-able structural Steel
I.S. 14443 1997 Specifcations for Polycarbonate sheet
I.S. 47591997 Specifcations for galvanizing on steel
Structural Steel
All structural steel shall be of tested quality and shall conform to one of the following standards
IS:226 Structural steel (Standard Quality)
IS:2062 Structural steel (Fusion welding quality) Grade A (1992)
IS:961 High Tensile Structural Steel (Ordinary)
IS:1161 Steel Tubes for Structural purposes Grade B (1992)
IS:4923 Hollow steel sections for Structural use
The Contractor shall supply to the Engineer copies of the manufacturer certifcate that the steel brought to the site for
incorporation in the works is of a quality fully complying with the specifcation. If required by the Engineer, the Contractor
shall arrange for testing of the steel samples as per IS:1608 - 1599.
CRCA M.S. Sheets
The CRCA mild M.S sheets to be used in the work shall conform to IS 513 - normal D-grade type mild steel.
Sheet Metal fabrication
The Metal handling and Fabrication work for CRCA Mild Steel sheets shall be executed from a specialised agency.
CRCA mild Steel sheets Fabrication shall be executed with CNC bending, CNC Laser and punching machines with pre-
cise work control and quality generation. Besides the specifed machines, the Metal handling and Fabrication must have
in-house CO2 welding and skilled CAD/CAM facilities, engineers and skilled and trained personnel and adequate storage
facilities.
Sheet metal blanking shall be preferably done using laser cutting to save on material, reduce wastage, have less burr on
cut blanks, speed of execution and achieve accuracy.
All surfaces exposed to view shall be clean and free from dirt, stains, grease, scratches, distortion, waves, dents, buckles,
tool marks, burrs and other defects which mark the appearance of fnished work. Cutting edges shall be smooth and free
from all defects.
All surfaces exposed to view shall be straight and true to lines or curves. Arises and angles shall be as sharp as practicable.
Miter joints shall be formed in true alignment with profles accurately intersecting and all joints carefully eased to a radius
of approximately 1 mm unless otherwise shown. Metal corners shall be bent to the smallest radius possible without caus-
ing grain separation or otherwise impairing the work.
All exposed connections shall be formed with hairline joints fush and smooth. All face panels must be fat, true and free
from weld stud witness or other surface imperfections/blemishes. Edges shall be machined and fnished free from cutter
marks (not guillotined). All fabrication should have dressed welds, bend radii, fnish, permitted texture levels, squareness of
construction, no twist or warp or sagging of shape.
Stainless steel
Stainless steel types 304 shall be used for sheets for panelling and cladding while 304L shall be used in heavy gauge com-
ponents for example pipe, plate and fxing to improve weld ability.
Tools to be used only for fabrication of stainless steel and components shall be stored separately to avoid accidental
switching with tools previously used on carbon steel fabrication work. For stainless steel pipe, plasma cutting and grind-
ing back to bright sound metal is required if the pipe ends cannot be machined. Flame cutting is not allowed. All weld end
preparations and adjacent Single continuous straight lengths of pipe should be used instead of joints.
Use of hot or cold hammering as a means for repair is prohibited.
Misalignment Tolerance
All piping ft-ups shall be subjected to the following bore misalignment tolerance.
Components with Equal and Unequal inside Diameters
Nominal Pipe Size Misalignment
DN 150 and smaller 1mm
DN 200-300 2mm
DN 350 and larger 2.5mm
NOTE: Misalignment should be minimised wherever possible by rotating the pipe/ftting for best ft and/or by grinding the
bore as required.
All fabrication/joint should be at true rite angle or mentioned otherwise.
Surfaces of piping components/fabricated units/signs shall be kept free of foreign materials such as grease, paint, oil and
the like.
Steel wire slings shall not be used for handling and transportation of stainless steel pipes. Canvas or nylon slings shall be
used.
All parts assembled for bolting shall be in close contact over the whole surface and all bearing stifeners shall bear tightly
at top and bottom without being drawn or caulked. The component parts shall be so assembled that they are neither
twisted nor otherwise damaged as specifed cambers if any shall be provided. Drilling done during assembling shall not
distort the metal or enlarge holes.
The butting surfaces at all joints shall be so cut and milled so as to butt in close contact throughout the fnished joints.
The edges and ends of all cut/sheared fange plates, web plates of plate girders, and all cover plates shall be planed/grind
to make it free from any burr.
Final fnish has to be done in the workshop itself after fabrication is complete. Sign has to be bubble wrapped/packed safe
to transport is to the site without any distortion/damage.
Aluminium Sections
Aluminium plates and sections shall conform to Aluminium alloy of grade 63400 WP of IS-733.
For information signs of-the shelf Aluminium sections shall be procured which snap-close using a spring clip creating a
hinged action holding the infll panels in place. Vandal proof secure sections shall be used which require a special tool to
open. These sections shall be capable to hold a total infll panel upto a maximum thickness of 5-6mm and shall have the
rigidity to make A0 size panel frames. All sections shall be perfectly straight free from surface damages, bends and twists.
Bent profles shall not be forcefully straightened. Straightness tolerance shall not exceed of 1.5mm per 1000 mm.
Aluminium Composite Material (ACM/ACP)
Low-density polyethylene (LDPE) core sandwiched between two skins of aluminium alloy. Sheets with overall thickness of
ACM/ACP - 3mm/4 mm/5mm can be used for sign faces and cladding of structures. Sheets pre-coated and prefnished with
non-staining coating and colours matching to specifcations shall be used (spec- PVDF Kynar 500 (70:30) or LUMIFLON or
DURAGLOSS 5000 based coating). ACM/ACP manufacturer shall provide a 10 (TEN) years Warranty against defects such as
but not limited to :De-lamination, Color fading, Loss of gloss.
For this purpose Original of Manufacturers Warranty certifcate in the name of the contractor to be submitted with the bill.
Polycarbonate for Sign face
All polycarbonate sheets should be UV stabilized outdoor grade.
No visual defects are allowed by inspection and the material should ofer a minimum 10years warranty, against yellowing
and loss of light transmission.
Workmanship for Polycarbonate
The surfaces of Polycarbonate come covered with a masking flm on both surfaces for protection during transport, storage
and fabrication. The masking flm should be left in place during fabrication work and all marking-out drawn on the flm. It
is recommended not to remove the marking flm until necessary to prevent dust collection and accidental surface scoring
or scratching. However, care should be taken not to have the surface scratched during handling.
Before pasting the vinyl graphics it is advised to wash the sheet surfaces to be decorated with clean, fresh water using a
soft cloth. This has the advantage of removing all traces of static charge from the sheet after removal of the flm which
might otherwise attract dust. For all general purpose cleaning operations, polycarbonate should be washed simply with
clean cold water to which a little detergent has been added. The use of any solvents such as methylated spirits, turpentine,
white spirit or proprietary window cleaning products is neither necessary nor recommended.
Flatness of the sheets is very important for the signs to appear neat.
The cutting shall be done using powered saw to a tolerance of +/- 1mm. The edges shall be cleaned of any bur and cham-
fered to make the Polycarbonate comfortably sit inside the frame.
75
Vinyl Films
Block out vinyl flms
Cast flms should to provide complete light blocking characteristics with less than 0.001% light transmission. A luster/matt
fnish colour matching to specifed Pantone colours on the outside and uniformly white on the adhesive side. A cast vinyl
face flm of thickness between 0.1mm to0.13mm, with clear acrylic based permanent pressure sensitive adhesive. The flm
shall provide strong adhesion to a wide variety of substrates with perfect dimensional stability and perform well as second
surface media.
The flms should have self extinguishable property and have a performance guarantee against colour fading, peeling,
cracking.
Opaque vinyl flms
Cast opaque flms of thickness between .063mm to .09mm, with clear acrylic based permanent pressure sensitive adhesive.
The flm shall provide strong adhesion to a wide variety of substrates with perfect dimensional stability and perform well
as second surface media. The flms should have self extinguishable property and have a performance guarantee against
colour fading, peeling, cracking
Translucent Coloured Vinyl flm
Translucent Graphic Film to allow light transmission. Cast vinyl flm of thickness (0.05 mm) with clear pressure sensitive
adhesive. A cast vinyl flm with a clear, permanent, pressure-sensitive adhesive and a translucent synthetic liner that does
not split if wet. The flms should have self extinguishable property.
Should have a performance guarantee against colour fading, peeling, cracking. Should be able to withstand temperatures
in the range -45 to +77C.
Protective overlaminate
Shall be a luster/semi-matt cast flms resistant to chemicals and abrasion while cleaning. All other following listed below
products, will have to be used with a maximum life specifed within the range manufactured by supplier and all warranties
for the above products shall apply.
Other flms
All other flms like Printable vinyl, Opaque vinyl, Printable foor application, Floor laminate shall be approved by employer
and employer's representative by presenting samples and actual printed /graphic samples.
Workmanship for Vinyl pasting (Plotter cut Vinyl sheet graphics/text)
Vinyl shall be pasted on Polycarbonate sheets or on glass/metal panel after removing the masking flm/ cleaning the sur-
face. Proper preparation of application surface is essential to obtain high quality and long lasting markings
Application:
Clean the substrate as per recommendation of vinyl manufacturer.
Remove entire liner from adhesive side of flm.
Align the flm and press one edge to surface with fnger.
With a squeeze, apply remaining flm using overlapping strokes. Hold the flm away from surface to avoid pre adhesion.
The plotted vinyl sheet should be applied to the substrates with the use of approved application tape to insure correct
placement and accuracy. Vinyl application should be done in a dust free environment.
Remove pre-mask:
Remove application flm from the face of the flm by pulling tape back upon itself at a 180-degree angle. Application flm
should be removed after 24 hours of application.
Re-squeeze all edges to prevent edge lifting. This must be done after application of flm removal.
Use frm even pressure. If not thoroughly re squeezed after pre mask removal, the adhesion at edges of flm loosened by
pre mask removal may start peeling of due to dirt or moisture and subsequently lift or be susceptible to damage from
pressure washing.
Remove entrapped air:
All flm pasting on the surface including the over laminate should be free from air bubbles. Inspect the flm in fat areas for
bubbles. To eliminate the bubbles, puncture the flm at one end of the bubble with a pin and press the entrapped air with
the thumb or squeeze or moving towards the puncture.
Self matching and complementing flms should be used for all situations involving layers of flms laminated in a single sign.
The graphics for the Blockout vinyl sheet should be plotted in accordance with specifed artwork accurately on a compu-
terized plotter cutter. The edges of the plotter cut vinyl sheet should be clean and smooth. Vinyl sheet should be plotted in
a dust free environment.
The fnal applied graphics shall be free from any kinds of wrinkles, air bubbles and placement orientation problems.
Printing
The graphics and text of the signage system shall be printed with Ink and on a substrate to give a minimum life of 2 years
outdoor application and 5 years for indoor application. Provide a hard lamination flm to resist scufng, scratching printing
shall be done in cyan, magenta, yellow, black or spot color as specifed.
Same colours of the signages shall be uniform as specifed and shall not vary from sign to sign.
Printer has to get approval on all printed colours in graphics matching to specifed PANTONE colours.
Powder coating
Wherever specifed the Aluminium sections, plates M.S and CRCA mild Steel plates and sections shall be powder coated
coated in approved colour and shade with pure polyester powder to a minimum thickness of 75 microns.
The pure polyester coated surface shall be of uniform texture, colour and gloss and shall be free from cracks, warps and
other imperfections.
Polyurethane Painting
PU paints matched to shades as per colour specifcations shall be having good recognize make to ensure the quality and
life of the product.
PU paint applications shall be done in following steps or as instructed by the each manufacturer.
Surface cleaning:
Application of primer:
Application of the fnal fnish (preferably 2 coats for a good fnish):
Contractors are expected to provide the standard warranty and the invoices from the manufacturers.
Galvanizing
Galvanizing, wherever specifed, shall be minimum 80 microns thick and shall conform to IS-4759.
The surface shall be cleaned of dirt, grease and other contaminants. Welds, mechanical connections and abraded areas
shall be cleaned and ground. If required, a conversion coating suited to the organic coating to be applied over galvanizing
shall be provided.
Anchors and Inserts
Use nonferrous metal or hot-dipped galvanized anchors and inserts for exterior installations and elsewhere as required for
corrosion resistance.
Use toothed steel or lead expansion bolt devices for drilled-in-place anchors. Furnish inserts, as required, to be set into
concrete or masonry work.
Photoluminescent signs
All Photoluminescent signs shall be procured from specialised agency providing signs with following specifcations but not
limited to:
Water proof Non corrosive
Withstand temperatures from 300 C up to 650 C.
Non reactive to Dilute Alkalis and Acids.
Glow time in excess of 2 mcd/m2 after 60 minutes
UV-stable and weather-resistant for outdoor applications.
Ability to absorb energy from almost any light source (sunlight, fuorescent, incandescent) and then to emit light when
ambient darkness occurs. The light produced is yellow-green in color and is highly visible, lasting up to 10 hours.
This list is only a guideline and suggestive for the materials and their performance specifcations. New materials not in-
cluded in this list can defnitely be used after detailed discussion, presentation of samples, technical data sheets, fabricated
and prototyped in actual use case situation and duly approved by employer and employer's representative.
76
Artworks CD
List of artworks
Serial number Chapter / Category Description File names
The fles are provided in 3 formats: Illustrator (ai), pdf and corel
draw (cdr)
Remarks
Section 2: CMRL brand identity
01 CMRL brand identity CMRL logo CMRL_Logo
02 Basic Graphic elements Pictograms all Pictograms_all All the pictograms are in a
single fle, multiple pages.
03 Basic Graphic elements Arrows Arrow with grid
04 Basic Graphic elements Sign layout Sign text layout
05 Direction Signs 1P 1 Pictogram 1P
06 Direction Signs 2L - 2 Lines 2L
07 Direction Signs 2L1P - 2 Lines 1 Pictogram 2L1P
08 Direction Signs 2L2P 2 Lines 2 Pictograms 2L2P
09 Direction Signs 2L3P 2 Lines 3 Pictograms 2L3P
10 Direction Signs 3L1P - 3 Lines 1 Pictogram 3L1P
11 Direction Signs 3L2P - 3 Lines 2 Pictograms 3L2P
12 Direction Signs 3L3P - 3 Lines 3 Pictograms 3L3P
13 Dynamic direction sign DD1P - Direction Dynamic 1 Pictogram DD1P
14 Dynamic direction sign DD2P - Direction Dynamic 2 Pictograms DD2P
15 Dynamic direction sign DPE - Direction Platform Exit Option 1 DPE_option1
16 Dynamic direction sign DPE - Direction Platform Exit Option 2 DPE_option2
17 Direction Signs Exit landmark sign Exit landmark sign
18 Direction Signs Depot direction signs Depot direction signs
19 Location Signs 1P 1 Pictogram Location_1P
20 Location Signs 2L1P - 2 Lines 1 Pictogram Location_2L1P
21 Location Signs 2L2P - 2 Lines 2 Pictogram Location_2L2P
22 Location Signs 3L2P - 3 Lines 2 Pictograms Location_3L2P
23 Dynamic Location sign DL2P - Dynamic Location 2 Pictograms Location_DL2P
24 Location Signs Station name sign Station name sign_exterior
25 Location Signs Entrance/Exit sign Entrance_Exit sign
26 Location Signs Platform name sign Platform name sign_with line map
27 Location Signs Platform name sign Platform name sign_without line map
28 Location Signs Fascia sign: Customer care and Ticket ofce Counter location signs
29 Location Signs Door name sign Door name sign_option1
30 Location Signs Door name sign Door name sign_option2
31 Location Signs Building names, Department names and Pictogram
signs for Depots
Location_Depot signs
Notes:
All the fles have been created in Adobe illustrator CS4
PDF fles are editable in Adobe illustrator and can be
imported in Corel Draw
While using the original artworks We recommend using
the Ai or PDF fles
All text in the artworks are outlined / converted to curves
All information sign artworks created using these guide-
lines should be approved before execution.
77
Notes:
All the fles have been created in Adobe illustrator CS4
PDF fles are editable in Adobe illustrator and can be
imported in Corel Draw
While using the original artworks We recommend using
the Ai or PDF fles
All text in the artworks are outlined / converted to curves
All information sign artworks created using these guide-
lines should be approved before execution.
Artworks CD
List of artworks
Serial number Chapter / Category Description File names
The fles are provided in 3 formats: Illustrator (ai), pdf and corel
draw (cdr)
Remarks
Section 4: Sign Types Section 4: Sign Types
32 Information Signs Typical poster design guideline Information sign template
33 Information Signs System map System map with details
34 Information Signs Line maps Concourse line maps with details
35 Information Signs Line maps Line maps on platform_PSDs with details
36 Information Signs Line maps Line maps in rolling stock with details
37 Information Signs Local area maps Local area map template with details
38 Statutory Signs Landscape single message 4.4.1_Landscape single message
39 Statutory Signs Landscape 2 combined messages 4.4.11_Landscape combined 2
40 Statutory Signs Landscape 3 combined messages 4.4.12_Landscape combined 3
41 Statutory Signs Landscape multiple message 4.4.2_Landscape multiple message
42 Statutory Signs Square multiple message 4.4.3_Square multiple message
43 Statutory Signs Portrait Template 4.4.4_Portrait Template
44 Statutory Signs Emergency signs 4.4.14_Emergency sign_illuminated
45 Statutory Signs Emergency signs 4.4.15_Emergency sign_photoluminescent
46 Fire signs Firemen entry direction sign 4.4.18_Firemen entry direction sign
47 Fire signs Firemen entry location sign 4.4.19_Firemen entry location sign
48 Floor markings Only Arrow 4.4.20_Arrow
49 Floor markings Floor marking long strip 4.4.21_Floor marking long strip
50 Floor markings Floor sign_single line text and arrow 4.4.23_Floor sign_single line text and arrow
51 Floor markings Floor marking with arrow 4.4.24_2L_Floor marking with arrow
52 Floor markings Floor marking_Portrait with text 4.4.25_Floor marking_Portrait with text
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This is a schematic representation
Signs are shown with respect to the location within a station
They do not show quantities and placements in reference to architectural spaces
The sign messaging is representative and shall not be used as actual sign messages.
Rules
regulations
Metro map
Metro map
Line map Line map
Line map Line map
Line map
If name without line map is used
Line map
Fare types Fares
Metro map
Metro map
Metro map Metro map
Fare types Fares
Ticket counters
How to use the
AFC gates system
Show an Animation
Tickets
Ticket Machine
Tirisulam
Washermanpet
Chennai Central
Tirisulam
Washermanpet
Chennai Central
Washermanpet
Chennai Central
Tirisulam
Tirisulam
Tirisulam
back
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Area map
Area map
Area map Area map
Area map
Area Map
Area Map Area Map
back
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2
Rules
regulations
Metro map
Metro map
Station map
Line map
Line map
Line map Line map
Fare types Fares
Metro map
Metro map
Metro map Metro map
Fare types Fares
Ticket counters
How to use the
AFC gates system
Show an Animation
Tickets
Towards Washermenpet Towards Chennai Central
3 3
3
Towards Chennai Airport Towards St. Thomas Mount
4 4
4
Line
Map
Line
Map
Towards St. Thomas Mount
4 4
4
4
4
4 &
&
4
4 4
4
4
Towards Chennai Central
3 3
3
Towards Washermenpet
3
3 3
3
3
3
4
3
4
Tirisulam
3
Tirisulam
3
Tirisulam
4
Tirisulam
4
Tirisulam
Washermanpet
Chennai Central
Tirisulam
Washermanpet
Chennai Central
Tirisulam
3
Tirisulam
Washermanpet
Chennai Central
Tirisulam
Tirisulam
Tirisulam
4
Tirisulam
3 3
3
4 4
4
Ticket Machine
Washermanpet Chennai Central Park Guindy Tirisulam Washermanpet Chennai Central Park Guindy Tirisulam
back
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Station map
Station map
Station map
Area map
Platform 3 Green line
Platform 1 Blue line
Area map
Area map Area map
Area map
4 4
4
Area Map
Area Map Area Map
3 3
3
3 4
3 3
3
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CHENNAI METRO RAIL LIMITED

CHENNAI METRO RAIL PROJECT PHASE I

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