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JUNE 24, 2014

RESET HP 3PAR
STORESERV TO
FACTORY DEFAULTS
While working with 3Par storage systems, occasionally it has been
important to know how to reset the unit back to pre-MOB(Moment-of-
Birth). This information is not readily available in online
documentation. For those that are struggling to find that information,
here is the procedure.
The first step is to locate the correct Serial/RJ45 adapter:

This is normally the grey adapter, #180-0055-01 located in the
supplemental materials package with the 3Par unit.
Using the Serial adapter, connect to a console port on the back of the
3Par InServ. Open your favorite terminal emulator(e.g. PuTTY). Use
these settings:
Speed 57600, Data Bits 8, Stop Bits 1, Parity None, Flow Control
XON/XOFF.

Press Enter and log on with user console. The default password is
cmp43pd.
After logging in, note the menu options:

Your first selection will be 8 Perform a deinstallation. Select y to
continue and wait for a reboot. Log in again and select 8 for a second
time. You will be asked if you wish to continue. Proceed by entering
y. After agreeing, you must wait 75+ minutes for the process to
complete. The time frame for this is based on how many disk shelves
are configured with the system.
After the process is completed, you must boot each controller node for
the 3Par Storage Unit(A standard 3Par 7200 has 2 nodes, node 0 and
1). This involves connecting to each node and issuing a boot
command:
> BOOT
After the unit is rebooted, log in again as console and select option
6 Setup the system to wipe and rerun OOTB(Out-of-the-box).
When complete you will be returned to the login screen. You have
successfully completed the process and may now safely power down
the unit. As a follow-up, you can then remove the InServ unit from
your Service Processor. This can be done from SPOCK, or from the
command line(Located under Service Processor InServ
Configuration).

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