SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 1

1. OVERVIEW OF THE CURRENT SITUATION

I have appointed as a system analyst from my company and the management has assigned me
to purpose and develop a system for KPM Seri Iskandar which is System Parking in a college.
As we know, while I am taking the interview and observation with the student, staff and
lecturer, the current situation that I can observe in that KPM Seri Iskandar is, the college does
not have a systematic parking. This is because this college still uses a manual system parking
which is traditional method.
As the number of students is increased from year to year, the usage of vehicles also is
increased which is have cause the cark park that available in KPMSI is not enough to
accommodate the vehicles. This situation can be seen at the condition from outsider students
motorcycle parking which is very full and limited on weekdays in every morning.
We already know that, a manual parking had been structure and organize well. Even though,
manual parking had been structure, but manual parking system also cannot recognize the car
enter and out in KPM Seri Iskandar. This can cause many people from outside KPM Seri
Iskandar other than from staff students and lecturers can enter and out in KPM Seri Iskandar.
They also can bring student hostel coming out of college without knowledge guard and fellow.
Other than that, manual system parking also has not specific parking for outsider student or
hostel. So, it would be inconvenient for students to bring cars and parking in college and also
cause the parking in KPM Seri Iskandar are not systematic while using a manual system
parking.
By having a system parking, it can make the parking is systematic. We also know who are
entering in college such as student, staff, lecturer or outsider. Systematic can also tell us about
whether the parking is full or not. So that, if the parking, full, others cannot enter for parking.
From that, we can see, by having a systematic parking It can really help the student, staff,
lecturer and others to parking car without have any problem.

KPM Seri Iskandar should take the action how to overcome the problems about the system
parking car so that student, staff, lecturer and other can park car easily when they come to
enter KPM Seri Iskandar every day.
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 2

2.IDENTIFY PROBLEM AND USER REQUIREMENTS

Based on the current situation that I have made, there are no many problems that occur in that
KPM Seri Iskandar. But there is still have the problem that can make the KPM Seri Iskandar is
not good for the student, staff, lecturer, staff, others and also the system parking of the KPM
Seri Iskandar.
Firstly, the problem that faced by KPM Seri Iskandar on the manual parking system is using a
manual system in the parking would create a chaotic situation. This is because by having a
manual system parking it can cause a trouble and problem for student, lecturer, staff and other
to parking their car or motorcycle. Here we can see, students will scramble to parking in the
same place even though there is lots of other parking. For example, Suzana want parking her
car at the first parking but at the same time the other students also want parking their car at
the first place so it will give the effect such chaotic scramble of car parking and late come to
class.
Besides that, the other problem that faced by KPM Seri Iskandar on the manual parking system
is the student, staff, lecturer and others, such as visitor or parents will park their vehicles
where never they want not exact place. Here we can see, manual system parking can
cause the parking in KPM Seri Iskandar is unorganized and not systematic. At the same time it
also gives the effect to others to parking their car in KPM Seri Iskandar.
Other than that, the other problem is there are not enough space parking for all students
such as hostel siswa and siswi. Here we can see many student hostels also bring their car
come to KPM Seri Iskandar. But KPM Seri Iskandar had provided small area parking car to all
students. We already know that, many outsider students also bring their car and parking car
always full. So, it hard to student hostel for parking their car because of not enough space
parking car.
Lastly, the problem that faced by KPM Seri Iskandar is do not have proper parking for
lecturers. This is because staff also parking their car at the parking for lecturers. So, it will
give the effect to lecturer for parking their car and does not have enough space to parking.
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 3

The user requirement for student staff lecturer and others wants is increase parking
enforcement, especially late in the afternoon and night. This is because they can park their
car easily without think and worry about their car safety. For example, if the student or lecturer
or staff have the activities outside of college, and they can leave their car in the KPM Seri
Iskandar parking. This is because of the increased parking enforcement, car safety will be
assured by the Systematic parking and car thefts will not happen with the car security controls.
Other than that, the others user requirement for student, staff, lecturer and others is increase
the size of parking signage and put the signboard such as Lot A, Lot B, Lot C, LOT D
and LOT E. It is important that student, lecturer staff and others are to recognize of where
they are parking. For example, if an outsider student wants parking their car in KPM Seri
Iskandar they can park their car in LOT A. This is because LOT A for parking student, LOT B for
lecturer parking, LOT C for staff parking, LOT D for student hostel and LOT E for visitor, parents
and others. So, it will give all student, lecturer, staff and others park their car easily.
This is the problem that I had seen happened in the KPM Seri Iskandar. This problem should
take an action to avoid any problem in future.













SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 4

3.CHOSEN FACT-FINDING AND FACT RECORDING TECHNIQUES
Primary Data
According to the website (businessdictionary.com, 2010) Discovery stage in an inquiry or
investigation where information is procured (using tools such as questionnaires), verified, and
assembled in a report, with or without the recommendations of the investigator. Based on the
definition above, fact finding can be described as the method that used to get the collection of
data. So, the fact finding that I had used is primary data.
According to the website (businessdictionary.com, 2011) , primary data is data observed or
collected directly from first-hand experience. So, the primary data is the first hand collection of
data. Based on my understanding, using the primary data, lot of techniques that can be used to
make the collection such as interview, observation, questionnaire and so on that the
information that will get is the first hand.

Figure 1 primary data


For this task, I made the interview with the students who are study in KPM Seri Iskandar, a lot
of question that I had framed to been asking to the student KPM Seri Iskandar. The outline of
the question that I had made is for I want to know the system that had been applied in their
college. Based on the interview, I had the answer that can fulfill of this task. (Refer picture:
table 2)
Firstly, I made the interview with the students who are study in KPM Seri Iskandar that is Nur
Amyliyana bt Mohd Jalin. So, typically this KPM Seri Iskandar has the parking car. From this
interview that I had made, I found that KPM Seri Iskandar is using the traditional method that
lots of KPM in Malaysia that had using nowadays. This college had using the manual parking
system as their method for entry and exit student, lecturer, staff and others.
This manual parking system that had been used by KPM Seri Iskandar is document books and
fills the form before buy the sticker college. The student needs to bring the car or motorcycle
PRIMARY DATA
INTERVIEW
OBSERVATION
QUESTIONARE
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 5

grant Photostat, IC Photostat and permission letter from parents to bring the car. After that,
the students will get the sticker.
Even though KPM Seri Iskandar had used manual parking system, the students of KPM Seri
Iskandar which is Nur Amyliyana bt Mohd Jalin state that she has does not satisfied with that.
Based on the interview, every year KPM Seri Iskandar change their sticker and student need to
buy the sticker car or motorcycle because it is compulsory. If the student does not have the
sticker of car or motorcycle, they cannot enter in KPM Seri Iskandar and at the same time they
need to park their car outside KPM Seri Iskandar. So, it will give the burden to the student
because the student needs to walk and also waste their time to go to the classes. Other than
that, before buy the sticker they need to fill the form to get the sticker. Every Semester they
need to buy it.
Other than that, using the sticker college also have the disadvantages. This is because from the
student that I had interview said that she has lost her sticker in twice. The others student had
stolen their sticker in motorcycle.
Next, KPM Seri Iskandar are not applied any information system on their college. I had asked
the question about the any information system at the student. But she answered it that KPM
Seri Iskandar does not apply any information system at all.
Lastly, the student also said that they have a problem by using manual system parking
especially for new students. This is because they do not know the location parking that
available. If they parking everywhere in KPM Seri Iskandar such prohibited area, it can cause a
trouble for themselves. This is because guard will lock their car with pedal lock and need to pay
penalty RM10.
Next, the fact finding technique that I have used is observation. According to the website
(humanresources.hrvinet.com, 2010), Observation method is a technique in which the
behavior of research subjects is watched and recorded without any direct contact.
Based on the definition above, observation can be described as the way to people using the
senses eyes to observe to get the information or knowledge. That is the method which is
people receive, record and collection information based on the observation that had been made.
Based on my observation that I have had, I have observe that KPM Seri Iskandar only use the
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 6

manual parking system car such as the guard just wait in the front gate to see the sticker car
of student, lecturer and staff who had enter in KPM Seri Iskandar. If the visitor or other
who wants to enter in KPM Seri Iskandar, they need to get the visitors passes card at
guard. Other than that, when parking is full, the student just park their car in parking
motorcycle. Based on the picture below, we can see that the student put their car in parking
motorcycle not parking for car.


Figure 2 student put their car in parking
Motorcycle



The last fact finding technique that I have used is questionnaire. According to the website
(businessdictionary.com, 2011), questionnaire is list of a research or survey question asked to
respondent, and designed to extract specific information. Based on my understanding, by using
the questionnaire we can collect the appropriate data, make data comparable and amenable to
analysis, minimize the bias in formulating and to make questions engaging and varied.
I have created the questionnaire with total of eight structured questions that related with the
study which is will distribute to the students. The reason why I choose questionnaire as one of
the method to develop the new parking system is because of the easiness and quick to
analyze the collection of data that have been obtain from the students. As by the
questionnaire, it have allowed me to create simple, clear and straightforward with the
point that I wanted to know and as results, the students are able to give precise answers that
will meet with the requirement to develop the new parking system.


SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 7


Figure 3: gender




The above pie chart graph shows the gender among 20 of respondent of student in KPM Seri
Iskandar. As in the figure, we can see that the majority of the gender for male represents 70%.
This is means majority of student male likes to bring their car because they have self-reliance
and does not like to share their car with others student. Compared to female it represents 30%.
This is means female does not like bring their car because it concerned about personal safety
such as the accident and if the car was damaged it will give the burden for her because she
does not know to repair the car.
In conclusion, we know that all the about demographic information is important to us because
we need to analysis about gender. As we know, gender is main important because the user
need to complete the questionnaire and need to understand each step the process. We already
know that the most gender that brings the car in KPM Seri Iskandar is male.



Figure 4: occupation





SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 8

The above pie chart graph shows the occupation among 20 of respondent of student in KPM
Seri Iskandar. As in the figure, we can see that the majority of the occupation for student and
staff in KPM Seri Iskandar is represents 35%. The lower percentages for occupation of staff is
represent 30%.This result is important to because I want to know the occupation of respondent
who had works and study in KPM Seri Iskandar.




Figure 5: how often park in college


The above bar chart graph shows how often park in college among 20 of respondent of student
in KPM Seri Iskandar. As in the figure, we can see that the majority respondent often park in
college is represents frequently. This is means majority of respondent is student and staff. This
is because every day student comes to the class and parks their car in college parking while
staff wants to go works and park their car in college parking. Compared to rarely, the
respondent is visitor. This is because visitors to come to college when there have a business
and want to take their children. This result is important because I want to know who had
entered and exit in Kpm Seri Iskandar.




Figure 6: average parking hour
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 9


The above pie chart graph shows average parking hour among 20 of respondent of student in
KPM Seri Iskandar. As in the figure, we can see that the majority respondent for average
parking hour in college is represents 45%. This is means majority of respondent is student and
staff. This is because every day student and staff which is lecturer have a classes So, here we
can see, they had stay in college in long time period because of works and student have the
activity in college. Other than that, the average parking hour in college represent 30%. This is
because student and staff have the activity outside college. For example they have the activity
such visit uk education fair at Kuala Lumpur. So that we can see they had parking a long time
which is more than 6 hours. The lastly the average parking hours in college is represent 25%.
This is means visitor or parents or others come to college for a business or want to see Tuan
Haji Jussoh. Here we can, they only just parking between 1 hours and 2 hours. This result is
important because I want to know the available parking for other student, lecturer, staff which
is want to park their car



Figure 7: Number of parking provided




Based on the bar chart graph above it can be concluded that mostly respondent said that the
number of parking that provided by KPM Seri Iskandar is Poor with quantity 7 respondent.
Other than that, 6 of respondents said that number of parking that provided by KPM Seri
Iskandar is very poor. 4 of respondents said that number of parking that provided by KPM Seri
Iskandar is moderate. 2 of respondents said that number of parking that provided by KPM Seri
Iskandar is good and the lastly 1 of respondents said that number of parking that provided by
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 10

KPM Seri Iskandar is very good. Here, I can concluded that, KPM Seri Iskandar need to
provided more parking for student, lecturer, staff and others because it will give student,
lecturer, staff and others easy to park their car without compete with others to get the parking.





Figure 8:Location of the parking


Based on the pie chart graph above it can be concluded that mostly respondent said that the
location of the parking that provided by KPM Seri Iskandar is represent 45% which is poor.
This is because the student who does not have the sticker they need to parking outside college
at need to walk go to the classes. From that we can see, it also wastes the time and also late to
come to the class. Other than that, 25% of respondent said that the location of the parking that
provided by KPM Seri Iskandar is moderate. 15% of respondent said that the location of the
parking that provided by KPM Seri Iskandar is very poor. 10% of respondent said that the
location of the parking that provided by KPM Seri Iskandar is good and the lastly 5% of
respondent said that the location of the parking that provided by KPM Seri Iskandar is very
good. Here, I can concluded that, KPM Seri Iskandar need to provided strategic location and
need to provide a signboard for parking car or motorcycle so that it will give the student easy
comes to college



SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 11


Figure 9 the security of the parking




Based on the bar chart graph above it can be concluded that mostly respondent said that the
security of the parking by KPM Seri Iskandar is represent good. 3 of respondent said that the
security of the parking by KPM Seri Iskandar is representing moderate. 2 of respondent said
that the security of the parking by KPM Seri Iskandar is representing poor and very good. 1 of
respondent said that the security of the parking by KPM Seri Iskandar is represent poor. Here, I
can concluded that, KPM Seri Iskandar have a good security of parking. This is because guard
always round in area of KPM Seri Iskandar. Other than that, it always wait in front gate KPM
Seri Iskandar to see who are entered and exit in college.










SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 12



Figure 10: opinion of respondent




Based on the pie chart graph above it can be concluded that mostly respondent said that the
opinion of respondent that provided by KPM Seri Iskandar is represent 30% of respondent
wants to add roof. 29% of respondent want KPM Seri Iskandar provided proper parking and
add space and the lastly 12% of respondent want KPM Seri Iskandar add a sticker. Here, I can
conclude that, KPM Seri Iskandar need to provided roof so that it can prevent from the heat of
sunlight and rain. So that, it easy to student, lecturer, staff and other park their car. Other than
that, KPM Seri Iskandar needs to provide a proper parking and add space. So it will give many
of student, lecturer, staff and other park their car without worries to compete to get the parking
with others.









SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 13

Fact Recording.
Next, the fact recording can be defined as the techniques that had been used to store or
record the data. That because, the record must be stored in order to making the analysis
First, the method that I had used is paper based fact-recording method. This technique
can be defined that use the paper or journal in order to collect the data. So, the fact recording
that I had applied for this interview session is, I had made the question outline before I
Interview with the student KPM Seri Iskandar. The entire question that I had made is
based on the system for car parking that used KPM Seri Iskandar.
Interview outline
Interviewer : Me (Nur Abidah bt Zulkifli) Interviewee : Nur Amyliyana bt Mohd Jalin
Location:KPM Seri Iskandar Date : April 22, 2013
Agenda : Approximate time
Question 1 1 minutes
Question 2 1 minutes
Question 3 1 minutes
Question 4 1 minutes
Question 5 1 minutes

So, based on the outline above, I had framed that the entire thing that include in the interview
session. Thats because, using the outline the interview will be run smoothly depending on the
plan that I had done. With the approximate time that I had setup, I can manage the time better
because the student which is Nur Amyliana is busy and have classes. I also had list out the
question that I want to ask in order to know the system that had been using in KPM Seri
Iskandar.
Next, the second technique that had I used is based on computer based. Which mean the
collecting data using the electronic or gadget devices like camera. For interview session, I had
used the gadget as the fact recording in order to collect the data. I had captured the picture
during the session of interview had held.
Table 1: interview outline
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 14

So, based on the picture above, it shown that the interview session had done, it shown
that KPM Seri Iskandar is used manual system parking car. Based on the picture also, that is
the prove that I had observation and interview the student in KPM Seri Iskandar.
Interviewer : Me Interviewee : Nur Amyliyana bt Mohd Jalin
(Student of KPM Seri Iskandar)
QUESTION 1 :
What is the system that had been used in
KPM Seri Iskandar?
ANSWER :
KPM Seri Iskandar had used manual system
parking.
QUESTION 2 :
Do you satisfied with the system that used
in KPM Seri Iskandar?
ANSWER :
No. Actually every semester KPM Seri Iskandar
always change their sticker for car and
motorcycle. It gives the burden for student,
lecturer and staff to buy the new sticker. Other
than that, student needs to fill the form to get the
sticker car and motorcycle.

QUESTION 3:
Do you have been lost the sticker?
Yes. I have lost twice.
QUESTION 4 :
Do you know KPM Seri Iskandar have used
specific software for your college?
ANSWER :
No
QUESTION 5:
Do you feel that there is a problem
with using manual parking system?
ANSWER :
Yes. Actually, when to park my car I do not know
which parking is available. This is because this
KPM Seri Iskandar does not have a signboard
location for parking car.

Table2: interview question
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 15

4. SUGGESTED SOLUTIONS TO THE SYSTEM CHOSEN FOR KPM SERI ISKANDAR

Figure 13: Traffic Tech Group

I want to suggest KPM Seri Iskandar used the Traffic Tech system
.
According to the website
(Traffic Tech Group (Middle East/ Gulf), 2009) Traffic Tech is an award winning ISO certified
total solutions provider of integrated systems in traffic management, intelligent transportation,
parking management, security, communications and truck weigh stations. Other than that, it
founded in 1987, Traffic Tech brings along a Quarter of a Centurys Experience in Traffic
Engineering, integrating systems to meet customized needs, using the most advanced
technologies available in the market.
Based on my understanding, Traffic Tech is one stop shop parking solutions provider offering
end-to end services from design, supply, system integration, installation and to operation and
maintenance. As we know, Traffic Tech Group have executed large scale parking management
system projects in the region with over 20,000 parking slots in total.
Relate to the case study, we already know that KPM Seri Iskandar still uses a manual parking
system. So here, I want to suggest KPM Seri Iskandar uses Traffic Tech system because this
company which is Traffic Tech Group is professional partner that providing parking
management solutions. By using this system KPM Seri Iskandar can create good
environment in college. This is because it has systematic parking. So, it will give students,
lecturer, staff and other easy to park their car and at the same time it also can create user
friendly in parking facility.

SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 16

As we know, by using Traffic Tech it will inform student, lecturer, staff and others on
parking slot that are available to parking their car and location as they approach.
Based on the picture below, show that it will display on electronic signs car parking system
made by company Traffic Tech Group. Relate to the case study, we can apply this system in
KPM Seri Iskandar because when student, lecturer, staff and others had entered the area KPM
Seri Iskandar they can know location to park their car by see system car parking location that
provided by company Traffic Tech Group. So, it will give student, lecturer, staff and others easy
to park their car and at the same time it will save their time without looking and find the
parking car.


Figure 14: parking available




Other than that, show direct for student, lecturer, staff and others to vacant slots at
each parking location. This is because by using this system it will guide for student, lecturer,
staff and others with variable directional signs that display green arrows at directions with
vacant slots and red cross signs at directions that are full compared to manual parking system it
does not provided variable directional sign. Relate to the case study, by using this system in
KPM Seri Iskandar it will leads the driver such as student, lecturer, staff and others directly and
quickly to the first available space. Based on the picture below it shows that variable directional
signs that provided by company Traffic Tech Group.





SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 17





Figure 15: variable directional sign


By using Traffic Tech system, it also provided LED indicator. The purpose is to display the
current parking space status. LED indicator it installed at the front of every parking space.
Relate to the case study, by using Traffic Tech system that provided by Traffic Tech Group it
can give student, lecturer, staff and others can know the parking available in KPM Seri Iskandar
compared to use the manual parking system they does know either the parking still have or no.
Relate to the case study when the indicator displays green, it means there is an available
parking space. When the indicator displays red, it signals that there is a car parked and at the
same time it can reduce congestion in the parking facilities. The picture below shows that LED
indicator made by Traffic Tech system.



Figure 16: led indicator



As we know, Traffic Tech system also has a variety of automated technologies to register
entry time and other vehicle information. This is because Traffic Tech systems are
provided Barcode Technology (tickets), Magnetic Stripe Technology (cards/tickets), and
Transponder Technology (chipcoin/cards) .The purpose is automating entry of vehicles such as
Automatic Barriers, Vehicle Detection Loops, and Entry Log Devices by using the technology
such as Ticket/card dispenser, ANPR camera. Relate to the case study, when student, lecturer,
SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 18

staff and others wants to enter in KPM Seri Iskandar they need to have cards, ticket, and
chipcoin. This is because it keeps a record of number of valet parking spaces available and
occupied. Compared to the manual parking, KPM Seri Iskandar had used sticker for recognize
student, lecturer, staff or others who had enter in KPM Seri Iskandar.







Other than that, Automatic Number Plate Recognition (ANPR) that provided by Traffic
Tech System is a technology that provides automated access on number plate contents for
secured parking facilities. Relate to the case study, when KPM Seri Iskandar is using the ANPR
that provided by Traffic Tech System it can tracks entry of unwanted vehicles in secure parking
facilities in college and in case of lost parking ticket, operator or guard can easily track entry
time of vehicle of student, lecturer, staff and other who are parking in KPM Seri Iskandar.


Figure 19: ANPR



SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 19

As we know, Traffic Tech also has Full control over parking facility. Relate to the case
study, KPM Seri Iskandar can ease worries with overseeing parking facility's user management.
This is because Traffic Tech solves parking management solution with software features that
included device control. Here we can see device control can Control and status monitoring
of all the devices connected to the system.

Traffic Tech also has the user management. Relate to the case study, KPM Seri Iskandar
need to use this system because every operator of the system is assigned a user name, a
password, and an authorization profile. Furthermore, it also has Authorization profile controls
the use of systems functions. Here we can see, each operator can only access functions that
are assigned to them. Then, the system continuously logs user and application activity that
provides traceability for future use.



Figure 22: the user management


SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 20

Lastly, Traffic Tech also provides information on occupancy of each level and the
complete car park, number of reserved and unreserved spaces, booked space and total spaces.
Relate to the case study, when KPM Seri Iskandar uses this system it can automatically entry
blocking when the car park is full. Other than that it also has the automatic sign control
(free/full) depending on the number of cars in the car park..



Figure 23: provides information




The benefit of parking management system for Entries & Exits System Back-up is all
entries & exits have individual computers that stores data or transactions in case of network
failure and transmits all the stored data to the server once network connection is reestablished.
The others benefit is operator or guard have visibility on utilization of each parking location.
The features of parking management system for multi-purpose network is the systems
network can be used by multiple services needed for parking operations. For example, IP
Cameras, digital CCTV systems, Automatic Number Plate Recognition(ANPR), Intercom-over-IP,
Facility-control systems, Remote support and Web interface.




SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 21

CONCLUSION
As a conclusion, from the overall overview of current parking system in KPM Seri Iskandar,
there is few of problems that have been faced by students and also to the KPM Seri Iskandar
staff. This problem might be because of the cost that needs to use for upgrade the Parking
system. Therefore, as a system analyst I also identify the problem and user requirement in in
KPM Seri Iskandar. Other than that I also use fact finding and fact recording which is interview,
observation and questionnaires. The lastly I also give a suggestion to use the system Traffic
Tech System made by Traffic Tech Group. By having such technology implement, it can make
KPM Seri Iskandar parking system to be much more efficient and systematic parking.















SYSTEM ANALYSIS [NUR ABIDAH BT ZULKIFLI] [HND3C] 22

REFERENCES

Traffic Tech Group (Middle East/ Gulf). (2009, February 12). Retrieved from About us:
http://www.traffic-tech.com/about_us.php
businessdictionary.com. (2010, March 21). Retrieved from Definition fact-finding:
http://www.businessdictionary.com/definition/fact-finding.html#ixzz2RDUZIP6z
humanresources.hrvinet.com. (2010, July 25). Retrieved from observation-methods:
http://www.humanresources.hrvinet.com/observation-methods/
businessdictionary.com. (2011, April 29). Retrieved from definition primary data:
http://www.businessdictionary.com/definition/primary-data.html
businessdictionary.com. (2011, July 12). Retrieved from definition of questionnaire:
http://www.businessdictionary.com/definition/questionnaire.html