MIDTERM EXAMINATION

Spring 2009
MGT502- Organizational Behaio!r "Se##ion - $%
Re& No' 5(2(99
Ti)e' *0 )in
Mar+#' 50
St!,ent In&o
St!,entID'
-enter'
E.a)Date'
/or Tea0her1# 2#e Onl3
Q
No.
1 2 3 4 5 6 7 8 Total
Marks
Q No. 9 10 11 12 13 14 15 16
Marks
Q No. 17 18 19 20 21 22 23 24
Marks
Q No. 25 26 27 28 29 30 31 32
Marks
Q No. 33 34 35 36 37 38 39 40
Marks
Q No. 41
Marks

4!e#tion No' 5 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which emotions are the emotions an individual actually is experiencing, despite
what they might apparently show.
Felt
Displayed
Conditional
Exposed

4!e#tion No' 2 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following statements is NOT true regarding face-to-face communication?
t is highly personal
t has high channel richness
t usually results in delayed feed!ac"
t offers multiple information cues

4!e#tion No' $ " Mar+#' 5 % - 6lea#e 0hoo#e one

#ll of the following are examples of downward communication flows EXCEPT:
$anagers informing employees of procedures
$anagers pointing out pro!lems that need attention
Employees completing attitude surveys
$anagers telling employees to wor" more %uic"ly

4!e#tion No' 7 " Mar+#' 5 % - 6lea#e 0hoo#e one

# leader high in initiating structure would do which of the following?
Exhi!it laisse&-faire type of leadership
$aximi&e leader-mem!er relations
#ssign group mem!ers to particular tas"s
Empower employees to ma"e their own decisions

4!e#tion No' 5 " Mar+#' 5 % - 6lea#e 0hoo#e one

'eams are very useful in which of the following situations(
'he wor" to !e performed is very !asic
'he tas"s are interrelated
)o one wants to !e accounta!le
'he group is homogeneous

4!e#tion No' * " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is true a!out virtual teams?
'here is an a!sence of ver!al cues
'here is limited social context
*eople colla!orate online
#ll of the given options

4!e#tion No' 8 " Mar+#' 5 % - 6lea#e 0hoo#e one

'eam mem!ers with good listening, feed!ac", and conflict resolution s"ills possess
++++++++++++++.
'echnical expertise
*ro!lem-solving s"ills
Decision-ma"ing s"ills
nterpersonal s"ills

4!e#tion No' ( " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is NOT one of the "ey components of effective teams?
Effective wor" design
,ecogni&ed company identity
-upportive contextual influences
Well-managed team processes

4!e#tion No' 9 " Mar+#' 5 % - 6lea#e 0hoo#e one

#fter which stage of a group.s development is there a relatively clear hierarchy of
leadership within the group?
)orming
-torming
Development
Forming

4!e#tion No' 50 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following statements is true?
#ll command groups are also tas" groups
#ll tas" groups are also friendship groups
#ll command groups are also informal groups
#ll informal groups are also command groups

4!e#tion No' 55 " Mar+#' 5 % - 6lea#e 0hoo#e one

n which of the following situation -ynergy is most li"ely to occur?
'he activities of all group mem!ers are fully dependent on one another
'he performance of one mem!er of a group affects what other mem!ers do
/roup mem!ers must perform specific !ehaviors in a predetermined order
/roup mem!ers acting together produce more or !etter output than alone

4!e#tion No' 52 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which one of the following groups may want government to direct more attention to
environmental pro!lems?
nterest group
Command group
Formal group
'as" group

4!e#tion No' 5$ " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is a 0o! that does not lend itself to telecommuting?
#n attorney who spends most of her time researching on the computer
# car salesman who demonstrates the features of a new model of car
# telemar"eter who uses the phone to contact clients
# product support specialist who fields calls from customers

4!e#tion No' 57 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is an example of a piece-rate plan?
-toc" options
,s12 for each unit produced
*roductivity !onus
Commission

4!e#tion No' 55 " Mar+#' 5 % - 6lea#e 0hoo#e one

What sort of goals does $anagement 3y 4!0ectives 5$346 emphasi&e?
#ttaina!le, verifia!le and measura!le
#chieva!le, controlla!le and profita!le
nspirational, teacha!le and creative
Challenging, emotional and constructive

4!e#tion No' 5* " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is )4' a !iographical characteristic?
,egion
#ge
-ex
'enure

4!e#tion No' 58 " Mar+#' 5 % - 6lea#e 0hoo#e one

What is the largest demographic change in the last few years in *a"istani wor"force?
ncreasing ethnic diversity
# fall in married wor"ers
ncreasing age of wor"ers
$ore women in the wor"force

4!e#tion No' 5( " Mar+#' 5 % - 6lea#e 0hoo#e one

Which one of the following would !e considered a motivator in the two-factor theory?
-alary
Wor"ing conditions
3onuses
,esponsi!ility

4!e#tion No' 59 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following method is used for strengthening desira!le !ehavior?
)egative ,einforcement
)eutral ,einforcement
*leasant ,einforcement
*ositive ,einforcement

4!e#tion No' 20 " Mar+#' 5 % - 6lea#e 0hoo#e one

What is generally considered to !e the single !est thing that managers can do to improve
performance?
#llocate tas"s depending on personality
,estrict the use of punishment as a means of motivating wor"ers
/ive a!undant opportunities for employee growth
Concentrate on intrinsic rewards rather than extrinsic rewards

4!e#tion No' 25 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is NOT an important issue relating to goal-setting theory?
Defining the goal
/oal difficulty
/oal specificity
E%uity among co-wor"ers

4!e#tion No' 22 " Mar+#' 5 % - 6lea#e 0hoo#e one

#ccording to $aslow, when does a need stop motivating?
When it is su!stantially satisfied
t never stops motivating
When one returns to a lower level need
When one chooses to move to a higher level need

4!e#tion No' 2$ " Mar+#' 5 % - 6lea#e 0hoo#e one

f a person responds the same way over time, attri!ution theory states that the
!ehavior shows ++++++++++++++.
Distinctiveness
Consensus
Consistency
Continuity

4!e#tion No' 27 " Mar+#' 5 % - 6lea#e 0hoo#e one

#sif is late for wor" each day !y a!out ten minutes. 7ow would #ttri!ution
'heory descri!e this !ehavior?
t shows consensus
t shows similarity
t shows relia!ility
t shows consistency

4!e#tion No' 25 " Mar+#' 5 % - 6lea#e 0hoo#e one

#ccording to attri!ution theory, which of the following is an internally caused
!ehavior?
Wor"ing late in order to get a promotion
#rriving at wor" late !ecause heavy traffic
Wor"ing wee"ends !ecause of your employer.s orders
Depending on luc" for success

4!e#tion No' 2* " Mar+#' 5 % - 6lea#e 0hoo#e one

What is the name of the theory that deals with how we explain the cause of !ehaviors of
others?
8udgment 'heory
-elective *erception 'heory
#ttri!ution 'heory
E%uality 'heory

4!e#tion No' 28 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is NOT an ethic in decision ma"ing?
9tilitarianism
Focus on right
Focus on 0ustice
Favoritism

4!e#tion No' 2( " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following decision ma"ing style shows low tolerance for am!iguity and
see"s rationality?
Directive
#nalytical
Conceptual
3ehavioral

4!e#tion No' 29 " Mar+#' 5 % - 6lea#e 0hoo#e one

#ccording to which of the following decision ma"ing model: people see" solutions that
are satisfactory and sufficient?
3ounded ,ational
'hree Component $odel
Contingency
,ational

4!e#tion No' $0 " Mar+#' 5 % - 6lea#e 0hoo#e one

#sma is experiencing conveyance pro!lem for her college pic" and drop. -he decides to
use the rational decision-ma"ing model to decide what to do. What might !e the next step
she ta"es if she follows this model?
Define the pro!lem
dentify the decisions criteria
Evaluate other availa!le alternatives
-elect the !est alternative

4!e#tion No' $5 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is the dimension of emotional intelligence that descri!es the
a!ility to manage your own emotions and impulses?
-elf-awareness
-elf-management
Commitment
-ocial-s"ills

4!e#tion No' $2 " Mar+#' 5 % - 6lea#e 0hoo#e one

'he 3ig Five model is related to ++++++++++++++++
*erception
*ersonality
Experience
Culture

4!e#tion No' $$ " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following are defined as accepted principles or standards of a person or a
group?
'raditions
)orms
#ttitudes
;alues

4!e#tion No' $7 " Mar+#' 5 % - 6lea#e 0hoo#e one

#li is an employee in a company. 7e expresses his dissatisfaction !y discussing the
pro!lem with the superiors, suggests improvements and involves the unions in pro!lem
solving, 7e expresses his dissatisfaction in which of the following ways(
Exit
;oice
<oyalty
)eglect

4!e#tion No' $5 " Mar+#' 5 % - 6lea#e 0hoo#e one

,a!ia is wor"ing in a software house. -he is a very hard wor"ing, motivated to achieve
organi&ational goals and due to her attachment with the organi&ation she wishes to
continue her 0o! with the same organi&ation. 7er !ehavior is showing(
8o! involvement
8o! satisfaction
8o! commitment
8o! enrichment

4!e#tion No' $* " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is defined as a way of loo"ing at life: a way of thin"ing, feeling
or !ehaving?
;alue
#ttitude
3ehavior
$ood

4!e#tion No' $8 " Mar+#' 5 % - 6lea#e 0hoo#e one

<earning theories include all of the following E=CE*'(
Classical conditioning
-ocial learning
4perant conditioning
Contingency theory

4!e#tion No' $( " Mar+#' 5 % - 6lea#e 0hoo#e one

Which of the following is not considered as a characteristic of organi&ations?
-ocial entities
/oal oriented
Closed system
Deli!erately structured

4!e#tion No' $9 " Mar+#' 5 % - 6lea#e 0hoo#e one

Which one of the following set of s"ills is !est representing the re%uired competencies of
managers?
'echnical s"ills, human s"ills and conceptual s"ills
<eading s"ills and motivational s"ills
4rgani&ing s"ills and interpersonal s"ills
$otivating s"ills and intrapersonal s"ills

4!e#tion No' 70 " Mar+#' 5 % - 6lea#e 0hoo#e one

$anagement functions of planning, organi&ing, leading and controlling were first
classified !y+++++++.
-tephen Covey
7enry $int&e!erg
7enri Fayol
$arry *ar"er

4!e#tion No' 75 " Mar+#' 50 %

Which !iographical characteristics !est predict productivity? #!senteeism? 'urnover?
-atisfaction?