A Complete Transportation Management Solution

When youre working for success, you look to work with an

experienced leader. For more than 25 years, UPS Logistics Technologies
has delivered the industrys leading software solutionssolutions that
help distribution and service companies just like yours realize greater
results in service, effciency and proftability than ever before. In fact,
youll fnd our products in daily use at more than 3,500 locations
worldwide, optimizing delivery logistics and management of over
154,000 vehicles. Backed by the experience, strength and stability of
UPS, one of the worlds leading transportation companies, UPS Logistics
Technologies is driven by a single goalto help your business be
successful.
Leading Logistics Technology
Are you ready to take your operation to the
next level? The Roadnet

Transportation
Suite from UPS Logistics Technologies
can help you achieve your goals. With
a comprehensive set of fully integrated
applications, your logistics staff can quickly
take control over every aspect ofyour
order-to-delivery process.
Are you concerned about off-the-shelf
software that doesnt meet your expecta-
tions? The Roadnet Transportation Suite
is a proven, industry-leading product that
has been road-tested for strategic, tactical,
and operational superiority. Each of our
product modules, whether deployed indi-
vidually or as a suite for optimized results,
is highly congurable in its design. In short,
this solution adapts to the way you work,
integrating with your current operations.
What do you stand to lose? Constant
guesswork, inconsistent routing, lost
drivers, and missed deliveries. What you
can gain is even greater:
Decreased fuel and transportation costs
Increased proftability
Improved customer satisfaction
Enhanced strategic planning capabilities
Instant access to accurate delivery costs
Optimized resource utilization and
driver management
What about support? UPS Logistics
Technologies provides your employees with
specialized training through our Roadnet
University, as well as dedicated customer
service24/7, 365 days a year. Our
support helps your people use the system
at its full potential and maximize your
investment.
Lets look further at what opportunities the
Roadnet Transportation Suite can
offer you
Achieve Success with Effciency
By far, UPS Logistics Technologies
had the most comprehensive system
that ft our operation to a T. The most
unique thing about them is that you
can be literally any kind of industry
and they have a way to cater to your
needs by providing a solution that
works for your particular business
so that you dont have to change the
way you work.
Antonio Brown , Corporate Transportation Manager
The Eastern Bag & Paper Group
Territory Planner

The Big Picture for Effciency

Fixed routes? Today, they are anything but.
Even the most predictable static routes
can begin to eat away at your companys
prots over time through customer
changes, backtracking, and off-route stops.
Pinpointing and xing these leaks takes
more than guesswork and sticky notes.
But, where are you going to nd the time
and the resources to manually reroute an
entire territory?
What you need is a reliable, powerful tool
that can give you the ability to analyze,
modify and optimize your entire sales,
service and distribution operation from
the top downbased on your companys
unique criteria and historical information.
What you need is Territory Planner.
An Industry First
Territory Planner from UPS Logistics
Technologies has quickly evolved into the
premier strategic tool for planning, balanc-
ing, and managing route-sales, pre-sales
and standard route operations.
As an enterprise or stand-alone software
application, Territory Planners robust
framework and mapping network capabili-
ties provide the complete functionality you
need to take on even the most complex
rerouting analysis. Although it can function
as a stand-alone solution, Territory Planner
can share all of your customer information
with other Roadnet Transportation Suite
applications without the need for entering
data multiple times.
See Your ROI In Months
Simply enter all relevant datacustomer
and operational details such as available
drivers and vehicles, delivery days, open/
close times, preferred delivery times,
volume and customer locationsand
Territory Planners analytical engine will
provide an optimized territory solution,
strategically designing each route and stop
sequence to meet your customers schedul-
ing needs. You can also explore strategic
options for enhanced customer service
and cost efciencies through Territory
Planners what-if scenario projections,
assess your ability to manage expanded
territories without expanding your eet,
and recongure your current territories and
routes in advance to accommodate seasonal
uctuations. You can even determine the
actual cost of each delivery stop down to
the penny. The positive impact to your
bottom line will be easy to see as well. In
fact, in just six months or less, Territory
Planner typically can deliver a return on
investmentand thats just for starters.
This sophisticated, easy-to-use strategic
solution can help you:
Optimize all existing sales, service and
delivery routes
Reduce transportation costs by
effciently allocating resources
Automate your strategic rerouting
process, reducing time and management
involvement needed to complete the
planning cycle
Balance capacities and workloads
Explore what-if scenarios
Plan for growth, holidays and seasonal
swings
Create service policies based on volume
of business
Capture customized daily reports and
vital historical data
Improve customer service, including
exceptions
Maximize oversight and evaluation
Serve as a depot planning tool
Territory Planner At A Glance
As we continue to grow our
business, Territory Planner will
allow us to realize the benefts of
increased density by helping us
to create more effcient and
effective routes. This solution has
allowed us to take our own high
standards of customer service to
the next level.
Jason Berstein, Vice President
Nixon Uniform Service and Medical Wear
Always Accountable
To keep you informed on all aspects of
territory management, Territory Planner
also offers complete accountability through
a range of easily generated and customized
reports that cover every aspect of your
sales, service and distribution operations,
including:
Territory Cost Report
Territory Distance Report
Territory Summary Report
Territory Exception Report
Driver Itinerary
See what youre missing in your planning.
Territory Planner instantly analyzes and
graphically maps any existing route overlaps
that are causing costly ineffciencies in your daily
operations networkso that you can prepare a
successful strategy. In this sample map, the black
area indicates where all routes are overlapping in
a single territory over the course of one day.
Score big and win big with
Territory Planners Territory
Scoreboard, which delivers a
full set of metrics to document
the effectiveness of your current
routing strategyas well as potential
savings through optimization. As
the sample above demonstrates,
Territory Scoreboard provides the
detailed benchmarks you need to
explore different planning scenarios.
Problems? No problem! Territory Planners
powerful algorithms deliver an optimized territory
solution that is easily customized to meet your
companys changing needs. The sample territorys
routes have now been balanced to avoid overlap
and lock in savings.
Planning for Transportation Success
Roadnet

Your daily route scheduleits where

the rubber meets the road. Every day, its
your ability to manage the last minute
customer needs, and changing conditions
with efciency in routing and scheduling
that separates success from failure. So why
not give yourself a competitive edge? For
a growing number of leading distribution
companies, every day starts with Roadnet

from UPS Logistics Technologies.
Make the Most of Your Routes
This versatile enterprise or stand-alone
solution gives your dispatchers an effective,
tactical routing tool to optimize daily
delivery operations in just minutes, not
hours. Roadnet offers you the ability to
transform todays orders into tomorrows
routes, locking in the highest number of
efciencies to improve customer service
while reducing costs. In fact, Roadnet
typically delivers ROI within its frst year of
deployment, with users consistently cutting
their delivery costs by 5 to 15 percent.
Integrating Roadnet with your existing
system is painlessit integrates with
existing order entry and host systems, as
well with all other Roadnet Transportation
Suite applications. Then, by tapping
into its advanced algorithms and custom
street-level routing passes, you can
quickly generate any number of customized
routing assignments. Its easy to account for
whatever variables you determine, includ-
ing road conditions, vehicle and driver
availabilities, time window requirements,
start/close times and maximum route
duration. In doing so, Roadnet allows you
to maintain more consistent standards for
your daily operations, by providing your
drivers with clear performance expectations
for scheduling and sequencing. You can
even create what-if crisis scenarios to
plan for possible emergencies, holidays or
inclement weather.
As a result, overages due to driver overtime
and excessive stop times instantly become
a thing of the past. Vehicle capacities
and overall resource utilization increases.
Customer service dramatically improves. In
short, your operation delivers more while
driving less, every day.
Just the Information You Need
Creating and monitoring benchmarks for
your daily operations couldnt be easier
with Roadnet. Choose from a broad
selection of customizable progress reports
(or create your own) to track every aspect
of your business and the costs involved.
Standard reporting features include:
Driver manifests, maps, directions and
itineraries
Route summary statistics
Off-Day Delivery Exception Report
Resource Utilization Report
Customer Delivery Cost Report
Time Window Exception Report
Actual versus Planned Reports by Route
and by Stop
Roadnet gives my department
the ability to route more
effciently, cutting run time and
transportation costs, while
staying within the limits of
DOT laws.
Leo Farber, Routing Manager
SYSCO Baltimore
Roadnet At A Glance
This highly fexible routing and scheduling
software can help you:
Dramatically reduce feet miles and
driver overtime to build greater
proftability
Measure driver performance and
easily integrate new or seasonal
employees on a daily basis with
clearly defned itineraries, manifests,
maps and directions
Maximize driver and equipment
productivity while adhering to new
hours of service regulations
Meet and exceed customer service
expectations by seamlessly converting
exceptions into opportunities
Assess delivery costs for proftability by
drilling down to actual costs per stop
Work smarter by investing fewer hours
in route planning and more time in
strategic forecasting
Explore what-if critical scenarios to
plan in advance for the unexpected
Capture customized daily reports and
vital historical data
Are you operating on planand on budget?
As one of Roadnets most vital progress reports,
Actual vs. Planned gives you and your companys
management a precise route-by-route comparison
of successes and shortfalls. As this sample screen
shows, actual stops are 100 percent on-plan;
however, variances in service and travel time are
also evident. As a result, you quickly can determine
the real costs per stop on each routeand even
assess the particular costs per case or unit on
a given load. With this level of detail at your
fngertips, you can easily create a more accurate
plan for tomorrow.
How will you deliver success tomorrow?
With Roadnet, you can plan for it todaywith
the unique ability to access a top-down view of
every intended delivery route. As this sample
screen shows, Roadnet lets you view all of the
particulars of your active next-day deliveries,
including equipment, travel times, and exceptions.
In addition, you can zero in on the specifc details
of any one delivery itinerary, and even generate
a dynamic map view of that delivery route that
clearly pinpoints each stop.
MobileCast

Visibility for Your Delivery Day

Youve set up your distribution and service
territories. Youve optimized your routes.
Still, how can you be sure, once they are
on the road, that your drivers are keeping
their eyes on your plan? With MobileCast

,
you can. Created by UPS Logistics
Technologies, MobileCast offers your
company a comprehensive, turnkey mobile
resource management solution that includes
customized tools, service, sales, and
supportproviding value from day one.
See Whats Happening On-The-Road
With its advanced mobile resource manage-
ment capabilities, MobileCast helps to
empower your team by providing them
with the tools they need to ensure the
highest levels of productivity and customer
service. Unlike AVL (Automatic Vehicle
Location) packages, MobileCast literally
lets you step outside the four walls of
your dispatch location to see where all of
your vehicles actually areand if they are
following their respective routing plansin
real time. Out in the feld, MobileCast
offers a range of exible communication
options for your drivers that can be
scaled to your present needsand that
can be recongured easily as your opera-
tions grow. With its open architecture,
MobileCast integrates with your current
routing, scheduling or host systemsas
well as other modules of the Roadnet

Transportation Suite.
Manage By Exception
For your ofce dispatch operations,
MobileCast is the ideal solution to manage
overload. With its intelligent tracking
overview (which can be set to your
specications), MobileCast gives your
dispatchers the ability to manage by
exceptionthat is, to see and respond
only to those vehicles that are off-plan.
Exception reports can also be generated,
detailing all exceptions associated with
a trip, including unplanned stops and
route path deviations. In addition,
dispatchers can:
Communicate directly with drivers for
real-time dispatch of new pickups or
deliveries
Receive real-time updates on delivery
status, including all details and variance
Capture actual stop arrival, departure
and service time information
Receive proactive notifcation of service
failures or late deliveries
View vehicle space availability for
backhauls
View or print route and driver
performance reports
MobileCast At A Glance
A Powerful, Adaptive Solution
That Delivers
Track all vehicles in real time against
their individual routing plans
Reduce costs due to excessive mileage,
overtime and deadhead miles
Increase driver accountability and
effciency by eliminating service delays
and delivery errors
Manage by exception for greater
dispatch productivity
Promote customer service by antici-
pating and avoiding delivery delays
through on-the-fy rerouting while
providing precise ETAs on request
Improve communications among all
members of your delivery team in the
offce and the feld
Gather and centralize customized
delivery data
Build proftability through optimized
delivery management
Automatically integrate operational
data captured in the eld back into the
planning systemto create an even more
accurate plan tomorrow
Disseminate projected and actual deliv-
ery information in real-time to provide
immediate updates for customers
MobileCast ensures that dispatching can
work more efciently to enforce your plan
throughout daily operations.
Driving Excellence
Your drivers will welcome the addition of
MobileCast as a no-hassles tool to help
boost performance and productivity. With
its real-time mobile communications and
GPS capabilities, MobileCast eliminates
lost time due to unclear directions, routing
detours, or customer complications. In
addition, companies can take advantage of
a range of wireless hardware devices that
provide such critical capabilities as:
Barcode scanning
Immediate line-item reconciliation
Signature capture
Instant receipt of new delivery instruc-
tions and alerts
Directions to the next destination point
from either the previous stop or based
on current vehicle location
Approximately 4% of a route needs to be re-sequenced, and MobileCast
allows us to stay on top of these stops so they are not forgotten. Before, we
did not know what deliveries were skipped until the routes came back at
the end of the day. Now we watch as they happen and proactively contact
the customer to make alternate arrangements. Its revolutionary.
Mark Booth, Project Lead
Southern Wine and Spirits of America, Inc.
With MobileCast, staying on top of your en route
delivery operations couldnt be easier. MobileCast
lets you manage by exception by monitoring the
progress in real time, instantly letting you know if a
particular driver is off-route and missing time windows.
In addition, a powerful mapping feature helps you
compare individual route plans versus actual
routes taken.
Your drivers in the feld can take advantage of
MobileCasts powerful but fexible GPS-based
communication options, including handhelds that
provide an electronic manifest showing each
successive stop and related instructions. Upon
arrival, your driver simply clicks the arrive
button to notify dispatch of his status before
proceeding on his route.
Roadnet Info Center

Knowledge for Transportation Excellence

If transportation is your biggest investment,
then your daily operations should be an
open book. However, the challenge is
making that informationboth historical
and real-timeavailable at any given
moment throughout your company,
without endlessly reprinting stacks
of quickly aging reports. Now an
overview of each deliverys progress is
accessible through Roadnet Info Center. By
tapping into both the planned routing and
real-time tracking data generated by the
Roadnet

Transportation Suite, Roadnet

Info Center provides a full spectrum of
critical reporting tools for management,
sales, operations, customer service and
other decision makers in your organization.
Easily integrated into your companys
existing intranet, Roadnet Info Center does
not require special installation or a separate
server, and can even reside on an individual
desktop PC. Once installed, it can be
customized quickly to meet your login and
security requirements, set up user accounts
and establish database congurations.
Immediate Support for Decision Making
As an enterprise-wide tool that supports
up-to-the-minute decision making, Roadnet
Info Center provides your internal audience
with critical historical information such as:
Route information for any route, any
day or any stop
Stop locations, including customer
name, ID, driver, order number and
date range
Daily summary statistics, covering
missed time windows, off-day deliveries,
less than minimum and equipment and
driver utilization
Visual charts to compare daily costs and
trends using plan, actual, plan vs. actual,
date range and other summary stats
Sales and service histories
This information and more is available at
your desktop, eliminating the need to waste
time and materials in distributing paper
copies of transportation reports.
Real-Time Tracking and Response
In addition, Roadnet Info Center can serve
as a powerful platform for your customer
service department by providing instant
access to pickup and delivery status and
accurate customer delivery or appointment
times. Reporting features include:
Live stop locations, with route status,
delivery status, estimated arrival/
departure, actual arrival/departure,
consignee and delivery quantity
Planned and projected arrival and
departure times
Line-item details for each pickup
or delivery
A live daily scoreboard that posts
real-time statistics as they occur,
covering delivery status, missed time
windows, OS&D (over, short and
damaged) and skipped stops
Vehicle locations that show current
position vs. route plan
Driver communications, including
instant messaging and directions
With MobileCast, we can make
sure the route is being pulled
the way we say it needs to
be by the route professional,
while Roadnet Info Center gives
greater overall visibility to our
routing day.
Scott Ward, Routing Manager
Novelty, Inc
By capturing live MobileCast data, Roadnet Info Centers Vehicle Locator allows
you to view the real-time or historical status of any of your en route deliveries scaled to
the territory you want to review. With this dynamic mapping feature, you can instantly
determine the progress of individual drivers, including what stops hes already made and
still needs to make. Most importantly, you can instantly assess if your drivers are delivering
to plan or are off-route.
Roadnet Info Center At A Glance
This enterprise-wide, decision-making
application can help you:
Make all key company transportation
data instantly available to management
and staff
Enhance response time to customer
inquiries for routing and delivery
information
Maintain constant linkage between the
front offce, the warehouse and your
customers
Analyze delivery performance for each
individual customer over a given
time period
Provide both historical and real-time
information in an actionable format
Manage by exception, fagging only
information that is off-plan
Reduce costs by eliminating the need for
paper documentation
Ensure service at every stop. Tapping into both Roadnet and MobileCast data,
Roadnet Info Center gives you the ability to track deliveries as they happen in real
time along individual routes. Get immediate plan versus actual status updates on
such stop-related issues as early or late delivery times, damaged goods, ordered/
delivered, or over/short.
Whats the score? The Roadnet Info Center offers you a broad choice of management
tools, including scoreboards that provide a complete overview of Sales and Service
History for each of your customers. By selecting an individual customer, you can gain
immediate access into such key information as planned versus actual stats in arrival and
departure times, designated deliveries versus off-day deliveries, daily on-time versus late
deliveries, and other critical service details.
FleetLoader

Loading for Ideal Vehicle Utilization

For todays beverage distributors, the
challenge begins not on the road, but in
the warehouse. Thats where you must
determine how to best organize and load
a wide range of merchandise (including
those SKUs with incompatible sizes) into
different types of vehicles to meet a variety
of delivery needs. Even on a good day, the
complications of such an operation can be
overwhelming.
Thats why many of the nations leading
beverage distributors dont make a move
without FleetLoader. Designed to meet the
specic needs of beverage warehouse and
delivery operations, FleetLoader is a scal-
able software solution that can streamline
every step of the loading process, exchang-
ing manual guesswork for clearly dened
goals and outcomes.
Best of all, FleetLoader brings a new
standard of consistency, reliability and
customer service to your loading opera-
tions. Every time a vehicle rolls away from
the warehouse, youre assured that its
loaded to capacity for efcient delivery and
minimal breakage.
Optimizing Your Operation
As an industry-leading application,
FleetLoader can be immediately congured
to t the dynamics of your operation.
Loading both bulk and bay vehicles?
Juggling warehouse versus driver-friendly
strategies? Need to put pre-built orders into
the mix? Its no problem with FleetLoader.
You start by selecting a loading methodol-
ogy thats your best operational t, and
then design loads (including pre-building,
staging and exclusions) that integrate
seamlessly into nal loading and routing.
Effective graphical views with drag-and-
drop capabilities allow you to analyze and
optimize loads by stop and SKU down
to the individual truck, while calculating
capacities with absolute accuracy. Whats
more, FleetLoaders advanced systems
automatically calculate the best mixing and
stacking of products in a given load, so that
the possibility of breakage is dramatically
reduced. The result? Your pick sheets get
to the warehouse oor sooner, your trucks
are checked out and on the road faster, and
your customers are happier.
Accountability from Start to Finish
Need the proper paperwork to create and
track loads and deliveries? FleetLoader
provides a broad selection of reports
that identify and document all aspects of
loading, verifying and delivering products.
Create pallet-build reports that reect
restrictions or exceptions. Produce pick
sheets that boost productivity across the
board. Generate Load Truck Diagrams,
Load Validations, Driver Check-Out Sheets,
Stop Lists and more. Plus, FleetLoader
works awlessly with your current order
entry system, and interfaces directly with
UPS Logistics Technologies Roadnet

.
We load driver-friendly, and to
do that we need an order sheet
for the warehouse workers who
prepare the orders by stop and
then forward it to the warehouses.
FleetLoader creates pick sheets
with big, bold text that our
pickers appreciate.
Dr. Jeff Gower, CEO
Wil Fischer, Inc.
FleetLoader At A Glance
Created specifcally for beverage
distributors, this versatile software
solution helps you:
Analyze and optimize beverage vehicle
load planning and building
Accommodate a variety of loading
strategiespallet building, bay loading,
warehouse- or driver-friendly and
hybridsfor multiple types of routes
Create load designs that decrease load/
unload times while reducing breakage
through proper mixing and stacking
Maximize proftability through reduced
overtime and optimized resource
utilization
Pre-build orders throughout the day
to be picked, built, pre-staged and
allocated to the correct route and truck
Generate reports and directions covering
all aspects of load and delivery
FleetLoaders range of tools gives you the
advantage in creating balanced loads every
time. Through the Pallet View, you can build
individual pallets that can decrease load/unload
times while reducing breakage thanks to optimal
mixing and stacking. Analyze weight distribution,
unassigned SKUs, bay capacity and more, all at
a glance.
Take a fresh look at optimizing your vehicles
capacities with FleetLoaders Truck Profle.
This dynamic graphic view lets you determine
the best strategy for loading bay trucks according
to their bay-by-bay capacities. You can also take
advantage of a Bay Editor that lets you look at
what-if alternatives by manually reconfguring
bay loads based on volume.
FleetLoaders powerful reporting capabilities
provide you with the accurate paperwork you need
to share information immediately with your warehouse
employees. By generating such critical documents
as this Loading Sheet, youre assured of complete
accountability while enhancing productivity.
Each day brings changes in managing your
transportation business. Keeping up with
the speed of business, while providing high
levels of customer service can make all of
the difference in your bottom line. You
need a partnerone that can help you
leverage your unique strengths while
providing you with the insight to develop
even more of an advantage in your
marketplace. A partner that understands
your operations from the loading dock to
your customers front door; and one that
will be with you for all of the miles along
the way. You need results and a trusted
partnerUPS Logistics Technologies.
Whether your delivery operations involve
beverages, foodservice, dairy, bakery, paper,
medical supplies, fuel oil and propane, or
other products, UPS Logistics Technologies
has a solution for youbased on decades
of solid research and experience within
your industry.
As a strategic business unit of UPS, weve
made a name for ourselves as the provider
of choice for last mile transportation
management solutions. Now, through our
evolving Roadnet

Transportation Suite,
we continue to deliver on that promise,
through global solutions that integrate
territory planning, street-level route
optimization, mobile delivery execution,
real-time wireless dispatch, and
GPS tracking.
There are many forks in the road ahead
whatever direction you chooseno matter
the distancewell keep pace with your
goals. Our goals align with your needs
through support of your strategic vision
and your bottom line with advanced
transportation and logistics technologies
that build value and service.
UPS Logistics Technologiesa trusted
provider of transportation management
solutions for over 25 years.
With the Right Partner Success is Inevitable
UPS Logistics Technologies and You
Copyright 2008 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of
America, Inc. All rights reserved. PL01 C 12/08
UPS Logistics Technologies
849 Fairmount Avenue, Suite 400
Baltimore, MD 21286
410.847.1900
800.762.3638 toll free
roadnet@ups.com
www.upslogisticstech.com