Q1. Which all B-schools have a concept of Operations lab or Operations related research centre?

What are the activities carried out in those labs?

No Indian B-Schools have Operations Labs. But below is list of various Operation activities in Indian
B- schools.
Name - UNIVERSITY CORE ACTIVITY/ Events EVENTS
National Institute of
Industrial Engineering (NITIE),
Mumbai

Production and Operations
Management Society
(POMS)

Production and Operations
Management Society (POMS)
is an international
professional organization
representing interests of POM
professionals from around the
world. The purposes of the
Society are:
(i) to extend and integrate
knowledge that contributes to
the improved understanding
and practice of production
and operations management;
(ii) to disseminate information
on POM to managers,
scientists, educators,
students, public and private
organizations, national and
local governments, and the
general public; and;
(iii) to promote the
improvement of POM and its
teaching in public and private
manufacturing and service

1. Discuss and share the best
practices across various
industries and economies.
2. Identify concerns and
challenges faced by various
organizations in achieving
manufacturing excellence.
3. Theme based conferences
conducted at regular intervals.

Major Events:
POMS20XX - Conference

Shailesh J Mehta School of
Management, IIT Bombay


Opera club
1. Operations continuum,
coordinated and managed by
Opera club along with
industry interaction team is
an event which provides a
platform for knowledge
sharing through industry
interaction, and aims to raise
curiosity among the
participants regarding specific
aspects of business from an
operations perspective.

2.Shrinkhala (operations)

Avenues 2011
Shrinkhala has an interesting
structure consisting of an
Online Simulation Game and
case study. To make things
more interesting this year, the
simulation game is brought to
you by Colgate Palmolive Ltd.

http://sjmsom-
avenues.com/









S. P. Jain Institute of
Management and Research
(SPJIMR)

Operations club
Operations Management Club
is a student body.
OPERACE-OJES
Operation Case Study.
a platform to showcase your
ideas and innovative solutions
to a live business problem.
IIM Bangalore.
Production & Operations
Management Area

OP-MAC
To protect and nurse the
interest of students towards
Operations.

Operations Management Club
is a student body at IIMB that
stands to promote Operations
as a career option to IIMB
students.
Nirmaan
Nirmaan is an inter section
event organised exclusively
for the PGP1s. Nirmaan 2011
received overwhelming
response from PGP1 students.

Modus Operandi Operation
event
SYMBIOSIS INSTITUTE OF
OPERATIONS MANAGEMENT


Operations Management Club
is a student body
Operations Converge 2014, gave
a wonderful kick-start to the
series of Industry-Academia
confluence
IIM Calcutta.
Operations Club
The club that bridges the gap
between classroom teaching and
practical application in the field
of operations.
1.Live projects which include
projects from Indian Railways,
L&T and Amazon, Advatech and
many others.
2. Ops Cociente Monthly online
quiz.
3. Campus events like Nirmaan,
Flip-it-Fast, ManuFactor,
Battlefield
IIM Lucknow
Operation Interest Group.
Student run club 1.Operations Management
magazine, OpsSession
2. Opsyrus 2014, the National
White Paper Competition.













B-SCHOOLS OUTSIDE INDIA WITH OPERATIONS LAB:-
NAME( UNIVERSITY/CLUB) CORE ACTIVITY ACTIVITIES
University of Cambridge Judge
Business School

Operations lab
The Operations group studies
the design and management
of value-enhancing systems
and processes that lead to
improved decision-making in
both tactical and strategic
aspects of an organization .
1. The Operations group
runs a regular seminar
series during term time.
2. All members of the
group make editorial
contributions to leading
journals, including in the
last five years the Journal of
Operations Management,
Management Science
3. The research agenda
of the group is stimulated
by regular contacts with
senior personnel of
regional, national and
international organisations
such as Bank of China,
British Airways. Etc.
London Business School

Management Lab
The Management Lab works
with leading-edge firms to
help them create tomorrow's
new practices today. Our aim
is to support these pioneering
companies genuine
management innovation.

1. MLab brings together some of
the world's leading business
thinkers, academics,
executives, institutions and
organisations. MLab helps
its partner companies
create ground-breaking
management experiments
2.Current innovation themes
include:
Reducing the cost of
strategic
transformation.
Making innovation a
corporate-wide
capability.
Dramatically raising
the returns on human
capital.
Building 21st century
measurement
systems.
MIT Operations Research
Centre
& Lions Teams
Involve pairing students with
client companies, and both
are true to the Action
Learning ethos of applying
classroom learning to real-
world problems.
Operation Consultants-
Teams of three to five students
act as consultants on operations
improvement engagements for
small- to medium-size
organizations in the Greater
Boston, Massachusetts, area.



Q2-Give contact details of at least 3 people to whom we can pitch for live projects. Preferably the
organization should have its office/plant in or around Indore.
NAME ORGANISATION CONTACT DETAIL SOURCE
Aslam Ansari Tata International Leather
Production - Indore
8962002615 Colleague
A A Khan
Aleen Machines India Pvt.Ltd
Plot No H-1, Kheda industrial growth
centre, sector 3 ,Pithampur -452001
07312711177,9303238337,
8447554078
Friend
------ Kriti Industries, MP-Indore I can get contact by tomo Colleague
Priyanka Srivastava Maruti Suzuki India Ltd -Gurgaon 8447426206 Me
Hassim Bombay Machine Tools - Indore 07314206428 Internet
Elango L &T Construction 09007016602 My Uncle
























Q4. Design an operations event / competition for the club that can be conducted at Pan-IIM level.
(Give relevant details such as number of rounds, details rounds, resources required, etc.)


APPROACH TO CONDUCT EVENT:
Project management approach along with PDCA cycle can be effectively leveraged to organize this
event with least resources.
Primary constraints- Site, time, Team and budget.
Secondary constraints labor, Procurements, Variables ,Participants etc. (These are strict
constraints)
a)PLANNING Event resources are planned like.
1. The scope statement: Includes event description also
2. The planning team:
3. Identifying deliverables and resources:
4. creating the work breakdown structure:
5. Identifying the activities needed to complete those deliverables:
6. Networking the activities in their logical sequence:
7. Estimating the resource requirements for the activities:
8. Estimating time and cost for activities:
9. Scheduling: Phase-1, Phase -2 ,Phase-3 (phase-3- on the event day)
10. Developing the budget:
11. Risk planning:
12. Gaining formal approval to begin work:
13. Developing a Marketing Plan:
b) DO: phase-1, phase-2
1. Direct and manage project execution : phase 1
2. Timely assurance of deliverables:
3. Acquire, develop and manage Project team
4. Distribute information
5. Conduct procurement
6. Test the deliverables against the initial plan
c) CHECK:

1. Measuring the ongoing project activities: where we are.
2. Monitoring the project variables (cost, effort, scope, etc.) against the project management
plan and the project performance baseline (where we should be).
3. Identify corrective actions to address issues & risks properly (How can we get on track)
4. Influencing the factors that could circumvent integrated change.
d) ACT:
Finalize all activities across all of the process and activate Phase-3 with excellence.







Operation eXcellence (Op-X) SYMOSIUM - December
One day Operation Symposium for IIMs with Operation events mentioned below.
(Should be conducted along with any other major event like AHVAN To maximize participants)

A. EAGLE EYE:
Event Description:
The team is taken to an Industry where they can stay for 8 hours without disturbing the actual
production facility or operations. They are expected to find any problems from all levels of
operations say bottleneck, improper line balancing, Material handling routes, Quality constraints,
Resource utilization (material, labor, cost, machine) , Line efficiency ,Distribution chain, etc then it
is compared with idle line or with similar process to benchmark. In next 16 hours the team is
expected to present it to the Judges (Including persons from the Industry) and they are weighted
by them.
Ex: If the line runs by batch production with efficiency x and capacityy. Analyze the product
history and club similar products together reduce the variety and compare it with Single flow
continuous line & sub assembly lines check for efficiency & capacity. Provide solution with the
installation cost of new line, variety it can handle, proposed efficiency & capacity, new machines to
install etc.
Rules:
Round 1: Online Problem Solving Competition +
Round 2: Teams will be taken to a Industry where they were asked to Improve the Industry
Practice.
How it can be done:
Primary constraints- Site, time, Team and budget.
Secondary constraints labor, Procurements.
B. Operations Hangout: Industrial Operations doubt clearing session (Online Event)
Event Description:
Google Hangouts with the Eminent Operation experts, Operation stalwarts in Industries.
People can clear their doubts regarding Operations from the panel.
Round-1: (Elimination)
Open Online Quiz Operation knowledge tested
Round -2: (Selection)
Online Discussion on Operations on selected Topics. (ex.E-commerce)


Google Hangout where participants are given chance to discuss on this topics and answer.
Selection is based on How well they perform in discussions.
Round -3 (Hangout with Dignitaries)
Speakers: (Resource Required) Professors from Harvard (Operations), C.E.O of walmart India
C. Operations Workshop cum Industry Talks: (Any one can attend) (ex Supply Logistics)
Event Description:
Participants can pick their choice from 5 different topics and the topic with maximum is chosen.
Resource: Professors (Paid)
Funding: RS 100 Fees Collected.
D. Operations War: Operation + Marketing Event Prize : Internship/ Prize
Event Description: prize money can be shared by both kaizen & mercuri
Operations along with Marketing often called Production add value and makes money directly. So,
this event focus on teams ability to create an efficient production line which use limited resources
and sells their produce to the customers.
How it can be done?
Extra points given on teams diverse background. Points given on line capacity efficiency etc
Round 1: Case study on production line and teams selected based on Solutions
Round 2: Asked to design & build a production line with 5 workers + limited resources
Round 3: Sell the finished products in open market.
Resource Required;
Ex:
Part -1:
Teams are provided with charts,inks,pencils+ some items.(1hr) They are asked to make a single
product. They need to design a production line that runs on a particular lead time, efficiency
etc.(2hrs). Then they are asked to start their production line and run it for half an hour.
Part 2: Teams are then given 4 hours to sell their product and rise the cash.The team can sell
through any medium say online-ebay, olx etc or directly to customers .They can also give discounts
for their sale. But ultimately the team with the most cash wins or team with best production line.


Indian Operation Summit 2014 :-October (This is conference for companies -through IIMI )
THEME TAKEN: Manufacturer advantages in Direct To Customer Operations.(Sales Operation)
Internet Retailers announced that manufacturers selling direct to consumer is the fastest growing
online retail category in its Top 500 Guide.
This conference can focus on how manufacturers can overcome the challenges of competing with
retail partners online, and leverage the strengths of a branded site. Keep in mind, there are 4
types of manufacturers who sell direct to consumers online, those with:
1. No retail stores, sell only through retail partners (e.g. Bose)
2. Retail stores and retail partners (e.g. Sony Store)
3. Retail stores, no retail partners (e.g. American Apparel)
4. No retail stores or retail partners, only available online/phone (like Dell used to)

How its done?
Director of Operations, Distribution Manager, Fulfillment Manager, General Manager, Hardware
Specialist , Industrial Engineer , Internet Fulfillment Shipping Manager etc are invited and asked to
give guest lectures on the selected Topics depending on the theme. The Officials from Tier 1,Tier
2,Tier 3 can come and attend the conference. Learn the best practices from the best peoples and
implement them.
Fees will be collected from officials,Entrepreneurs, participants who are attending.
Resources:
Primary - Speakers, Professors Venue New Auditorium ; Food : Catering Service
Budget 10 lakh Funding Sponsors & Ticket collection.
Agenda:
1) 1 OR 2 DAY Conference Inaugural Tea, Breakfast, Lunch and Dinner.
2) Evening Workshops, Networking Breaks ,Networking Events,Paper Presentation.
Topics Covered:
Expert will be discussing on Challenges, Latest trend, Future Scope, How to excel?
On the following topics of Sales Operations,
a) Warehouse
b) Order Management
c) Picking, Packing & Packaging
d) Reverse Logistics
e) Inventory Management
f) Shipping, Distribution & Delivery
g) Technology, IT & Systems Integration
h) Transportation
i) HR/Workforce Operation Management

Other Things which I like to add:

3) Operation Magazine, Newsletter -Quarterly
4) Operation website, blog & Online Discussion group







Q3. Write an article on Operation management Practices (trends, best practices etc.) in any of the
following industries: e-commerce, Telecom, food processing industry or Tourism industry

Business Managers of today are living in challenging times. Business targets had never been
stiffer, work pressure and managing the complexities of competition is keeping them on their toes
all the time. Today, success or failure of a business and the Organisation is dependent wholly
upon the Organisations ability to be flexible and to respond to the external changing
environment. Only those who are able to adapt to the changes and those who are able to
assimilate and learn from tomorrows technology are able to run the race. Digital technology has
changed the rules of business game and good Operation management Practices helps to bring a
big competitive advantage. Operations Management is a systematic approach to address all the issues
pertaining to the transformation process that converts some inputs into output that are useful and could
fetch revenue for the organization.
Operations management in Food Processing Industry :
Food processing and manufacturing businesses must operate in planned, organised and systematic ways if
they are to be effective, efficient and profitable. Operation management helps to provide best service
of food processing and accessories at lowest cost possible. This objective can only be achieved if each
and every operation within the organization is managed optimally. The various operations within an
organization that needs to be managed are financial operations, capital management and human resource
management. The three features that the organization concentrates on are quality, speed and satisfying
customers.
The following things are important parametric constrains the industry need to focus on ,
a) structure of organization & manufacturing practices of the industry;
b) relationship with farmers, supermarkets and wholesalers and the consumer marketplace;
c) market trends in meat/poultry/dairy consumption;
d) threats and opportunities;
e) influence of animal welfare legislation and issues;
f) issues of globalization and food security and sustainability.
Raw material availability:
The main strategies used by big player like McDonald have to maintain the inventory is JIT, Just in Time.
The idea behind this is to reduce the cost of inventory management. This also helps in providing fresh food
to the customers. This strategy is successful since the mangers in the restaurants do a daily stock count at
the end of the day to keep a track of the available things and things that have to be ordered. The food
processing units of future should be able to deliver in JIT.

Good manufacturing practice: Product specifications with process control, product control, production
documentation and production records; product recall systems can add good value to production.These
practices tracks the performance and also helps in improving the performance. The food processing
Industries in developed countries like UK,US are working heavily on this aspect.




Quality and food safety management systems: The concepts of quality management like quality assurance
quality control, concept of quality management systems concept of food safety systems, quality and food
safety system standards International Standards Organisation ISO 9001, Hazard Analysis Critical Control
Points (HACCP), ISO 22000, quality and food safety audit; cost of quality measurement and analysis are
been incorporated in food industries to deliver better qualities at lower cost. The quality concepts of
manufacturing Industries are now adapted by Food processing Industry also.

Process control: The need for reasoned design and control,systems approach to process design and
management; process specifications; statistical process control; packaging process control have urged the
Industries to adopt those practices. The use of key performance indicators are also been adopted to control
product improvement in certain Industries.

Process improvement: Production concepts like 3-sigma and 6-sigma process control; DMAIC; concept of
Lean Manufacturing; origins of Lean Manufacturing and Toyota Production System; Just in Time;
identification and elimination of waste; 7 wastes; Five S; Kanban; Poke-a-Yoke; Kaizen; automation;
standard operating procedures are also practiced.

Problem solving tools and techniques: They can recognize problems and turn it as the source of
opportunity by developing analytical and critical skills. The problem solving tools and techniques; brain
storming; Ishikawa diagrams; decision trees; critical path analysis, value stream mapping help to reduce the
mistakes and issues that is encountered in the processing industry.

Environmental management: With more concern towards environment food processing Industries will try
to bring more environmental friendly practices. The food processing plants now Identify and categorize
waste,waste management (containment, storage) and disposal; waste reduction; water balance; water
management and reduction of use; effluent management and treatment are managed now. Getting a ISO
14000 with environmental audit are must to Industries of future. The concepts of tracking carbon foot
printing & measuring environmental impact are helpful to reduce waste due to logistics & supply chain.

The main challenge in these industries are Quality and cost and by following the Operation
management practices the firms can Improve their Quality of Production without compromising
the cost.