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Technology Marketing Toolkit copyright before sending this to your clients.
[Insert Your Company ogo !ere"
PROPOSAL TO PROVIDE
[Services]
#repared $or
[Prospects Company]
DATE
%y&
[Your ame]
[Your Company]
[!!!"yourur#$ere"com]
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
Ta%#e o& Contents
#roprietary 'otice ( 'on)*isclosure +tatement...........................................................................................................,
Introduction to [Your Company".....................................................................................................................................-
./ Things 0e *o %etter..................................................................................................................................................1
+ituation 2verview.........................................................................................................................................................3
2ur 4ecommendation.....................................................................................................................................................5
4eturn 2n Investment.....................................................................................................................................................6
2ur 7uarantee&.............................................................................................................................................................../
#ro8ect #ricing.................................................................................................................................................................
Meet 2ur Team..............................................................................................................................................................9
+ee 0hat 2ur Customers !ave To +ay.........................................................................................................................,
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
Proprietary otice ' on(Disc#osure Statement
Information contained in this document is provided under an e:clusive, perpetual non)
disclosure agreement and cannot be copied, transmitted, e:cerpted, or otherwise
communicated to anyone without the prior written consent of [Your Company".
This package contains proprietary and trade secret information. ;ll data furnished in
connection with this package is intended for use in evaluating potential business opportunities
with [Your Company" and is considered proprietary information.
Intended recipients of this document shall have the right to duplicate, use, or disclose the
data contained herein to the e:tent necessary to perform their duties in the interest of formulating
a business relationship with [Your Company", %ut may not use t$is in&ormation as t$e %asis to
o%tain competitive )uotes &rom ot$er ven*ors"
These restrictions do not limit the right to use information contained herein if said data is
obtained from another source, without restriction. These restrictions apply to all media
comprising this package.
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
Intro*uction to [Your Company]
[*ate"
$rom& [Your 'ame", #resident
[Your Company"
*ear Colleague,
4unning and growing a business can be one of the most rewarding things you do in life<
it can also be one of the most frustrating and challenging accomplishments you embark on. ;s a
small business owner myself, I understand that you need solutions that enable you to run your
business the way you want without putting a strain on your two most valuable resources ) time
and money. That=s why I started [Your Company".
2ur entire focus is on helping [Your 'iche& small and mid)si>e business owners"
eliminate time)consuming technology headaches so they can completely focus on growing their
business without distraction.
I can show you how to automate a number of business processes that will free up
company resources and manpower. I know how to use technology to improve the
communications with your customers, save money on internet and phone bill costs, and help you
level the playing field against your biggest competitors. I also understand that you don=t have a
king=s ransom to spend on making all of this happen and that is why so many small to mid si>e
business owners use my service.
+e&ore you revie! t$is proposa#, I* #i-e to $i.$#i.$t t$ree t$in.s t$at set us apart &rom a##
ot$er tec$nica# support companies/
.. I rea#i0e t$e reason !e are in %usiness is to serve our c#ients, and will do whatever it
takes to customi>e my solutions to meet your specific needs. I=ll treat you as though you
are my biggest client and will go out of my way to serve you.
9. I .uarantee .)hour response time to your computer emergencies to minimi>e down)time
) even on weekends ) so you won=t have to worry about finding us when you need us.
,. 0e .uarantee all pro8ects will be completed on time and on a fi:ed ?uote budget. That
way you won=t have to worry about hidden costs, going over budget, or missed deadlines.
0e also guarantee your complete satisfaction on every service call or it=s free.
$inally, I want to thank you for the trust and confidence you have shown in us so far and will
make sure you are not disappointed in any way when you decide to hire us for your pro8ect.
7ood 'etworking,
[Your 'ame@,
[Title"
[Your Company"
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
T$e 12 3ost Important Reasons 4$y You
S$ou#* C$oose [Your Company] To
Support Your Computer et!or-
.. 4e 56ARATEE 1($our response time to net!or- emer.encies. 0hen your
computer network goes down in the middle of a busy work day, you need it fi:ed
imme*iate#y so your employees aren=t sitting around taking a A./,/// coffee break
waiting for their computers to come back online. 0e also offer remote monitoring 9-
hours a day 3 days a week to prevent problems before they interfere with your business.

9. 4e are %i. enou.$ to $an*#e any computer 7o%, an* sma## enou.$ to sti## provi*e
you t$e in*ivi*ua# attention you *eserve" 0hether it=s building a new network from
the ground up or helping you figure out why you=re getting an error message when you
open a document, you can count on us to help. ;s a client, you will have a dedicated
senior technician, a team of back)up support technicians, and an account representative
to ensure you get the highest level of support. You can also count on me, the owner, to
get involved with your pro8ect to make sure you are getting the best solutions and
highest level of service possible.
,. Our 8.ee-s9 $ave persona#ity" They won=t try to keep you in the dark or da>>le you
with acronyms. 0e=ll answer every ?uestion you have in plain Bnglish and make sure
you understand what options you have available so you can make decisions based on
your priorities and budget C not 8ust because we say so.
-. Our tec$nicians are seasone*, )ua#i&ie*, pro&essiona#s !it$ years o& rea# !or#*
e:perience" 2ur technicians also maintain vendor certifications in Microsoft, Cisco, and
Citri:, as well as being Certified *ocument Imaging ;rchitects. 0e re?uire ; of our
staff to complete ongoing training to ensure we are up)to)date on the latest technologies
and solutions. You won=t find a better ?ualified team of professionals anywhere.
1. 4e 56ARATEE to provi*e you !it$ t$e most cost(e&&ective so#ution to your
pro%#em" ;s a business owner myself, I understand the importance of keeping overhead
costs to a minimum. That=s why I re?uire that all of our technicians are trained to find
the least e:pensive solution to your problem without sacrificing ?uality. 0e never charge
clients for e:pensive upgrades, hardware, and solutions that aren=t .//D necessary.
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
E. 4e 56ARATEE to so#ve your computer pro%#em ri.$t t$e &irst time or its
;REE" 0e take e:tra steps up front to make sure we thoroughly understand the problem,
and create a well thought out approach for solving it. This enables us to avoid mistakes
and overlooked issues that delay the completion of your pro8ect and cost e:tra in billable
hours. 0e maintain a 66D Ffi: it right the first timeG track recordH and if we can=t solve
the problem to your satisfaction, our visit is free [see I./".
3. 4e .ive &#at rate pro7ect pricin." Jnlike other computer support companies that give
you an estimate with an hourly rate for Fune:pected circumstancesG, we=ll give you one
flat rate for a pro8ect and guarantee to deliver your solutions without charging a penny
more. This gives you peace of mind knowing you won=t end up with a bill 9 or , times
more than you anticipated, or getting hit with hidden charges or e:tra hours.
5. 4e sc$e*u#e system up.ra*es an* &i:es a&ter norma# %usiness $ours to save you
t$ousan*s o& *o##ars in #ost pro*uctivity. +ystem upgrades, fi:es, and installations can
bring down your computer network for several hours. $or your convenience, we=ll
schedule our technicians to perform this work after hours so there is minimal
interruption to your normal business activities.
6. 4e #isten &irst, an* o&&er so#utions secon*" 'o one knows your network better than
you. 0hen you have a problem, the last thing you need is someone to come in and waste
time performing the same system checks you=ve already done. 0e=ll work with you in
solving your problems and keep you involved with what we are doing.
./. 4e are t$e OLY tec$nica# support company t$at o&&ers a no(ris-, 122< money
%ac- .uarantee" !ire us to come on)site and put an end to your most challenging
computer problems. If after our first visit you are not happy with our technicians or the
work we perform, you can cancel your service agreement and we will refund your
payment for that full day. 'o risk, no hassle, and no obligation. 0hat could be more fair
than thatK 'o other technical support company will stand behind their work the way we
do at [Your Company".
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
Situation Overvie!
2utline #;I' issues and what they 0;'T in the words T!BY used to describe it.
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
Our Recommen*ation
.. SOLVE T=E PRO+LE3 and offer 9 or , solutions [package ;, %, ( C". #ackage ; is
the band aid. #ackage % is the solid, reliable, minimum they need. #ackage C is the
delu:e versionH it contains what they need and a few Fnice to havesG that won=t
necessarily add a huge amount of money to the bottom line, but are convenient or will
make life easier.
9. 2utline 4=Y you recommend doing it the way you e:plained. If possible, site other
successful pro8ects you have worked on as models for your solution formula. Think in
terms of a doctorH if your doctor e:amined you and said, F0ell, looks like we=re going to
have to operate on your heart C when do you want to schedule the surgeryKG you would
certainly want to know 0!Y he thinks he needs to operate, and what other options you
have [see I.".
,. 2utline =O4 the work will be done. 2n siteK 4emotelyK To what ?uality standards.
-. 2ffer a suggested timeline for completion of the pro8ect in P=ASES.
1. 2utline what the client will be responsible forH this includes review and approval of work,
payments, etc.
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
Return On Investment
Out#ine an e:pecte* ROI &or your so#ution" ;or easy temp#ates, use !!!"e7usti&yit"com
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED

Our 5uarantee/

Out#ine !$at you can an* !i## .uarantee/
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
Pro7ect Pricin.
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
3eet Our Team
Include a small picture, a bio, and what role each person will play in the pro8ect. If it is 8ust you,
title this page, FMy %ioG and outline your e:pertise.
#icture !ere
'ame, Title
+hort bio here<
#icture !ere
'ame, Title
+hort bio here<
#icture !ere
'ame, Title
+hort bio here<
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED
See 4$at Our Customers =ave To Say/

F%efore hiring LYour Company@, we were e:periencing several technical support issues ranging
from software glitches, hardware failure, to slow Internet connections. In no time at all, he
eliminated all of these issues and saved us a bundle of money along the way. !e truly is the most
reliable and trustworthy business partner we=ve ever worked with.G
- Joe Somebody, Company
FLYour Company@is an absolute lifesaver. !e is super fast in responding to our support calls and
always takes time to e:plain [in plain Bnglish" what the problem is and how we can solve it
without breaking the budget. I=ve already referred him to all of my own clients and would highly
recommend him to anyone.G - Joe Somebody, Company
F!ow would I describe LYour Company@K In a word& ama>ing. LYour Company@ is living proof
that you C;' have great service at a reasonable price without sacrificing ?uality. You would be
cra>y to hire anyone else to support your computer network.G - Joe Somebody, Company
Technology Marketing Toolkit, Inc. ALL RIGHTS RESERVED