RCAT Sof t w ar e

When
youre
serious
about
managing
risk
I NTRODUCTI ON
K EY FEATURES OF THE RCAT SOFTWARE
RCAT Software, is a Incident Reporting, Recording, Analysis and Follow-up tool. The Analysis
module is modeled on a well renowned and marketed tested IRCA RCAT root causes investigation
methodology. The tool is built on the Microsoft .Net Framework and is designed using Rich Client
User Interfaces that gives it an application like look, feel and usability but is browser based
and requires no plug-in. Designed to use enterprise class RDBMS (i.e MSSQL, Oracle, etc) RCAT
Web is scalable (limited by your IIS infrastructure), configurable / customizable and extensible
(based on service oriented architecture and component based using standard protocols like SOAP/XML,
HTTPs, WSDL, etc).
It comes with a number of standard enterprise components, like audit trail & logging, authentication
/ authorization, notification & messaging, etc. The application provides a rich & powerful reporting
ability and comes with a number of valuable management reports that are customizable. In addition,
it provides a pivot table component that would allow the more discerning users to be able to draw
up rich analytics in an ad-hoc and arbitrary manner. This addresses the needs to both the novice
and the expert user.
It is service oriented architecture make it very simple to extend RCAT to integrate into your existing
IT infrastructure like SAP or PeopleSoft or other products that also support/provide accesses to their
services via SOAP/XML.
We believe that our products are only as good as the value they are able to provide our clients. In
keeping with that philosophy, we are trying our best to ensure that you spend more time working
with our products and making use of them and less time battling with them. In light of this, we provide
a multi-access support infrastructure that is accessible via the email, web and phone. Both our web
and phone based centers provide live support and assistance. In addition, our website provide a
rich FAQ, tutorials and articles that will enable you to quickly and efficiently find answers to most
of the queries you may have.
Incident Information Capturing & Retrieval:
Allows you to capture information about all incidents through structured and well-defined
and well laid-out forms.
Its extensible and component based architecture permits addition/removal of information/fields
from forms that may/may not suit the specific needs of your organization
Powerful and well-defined search capability allows users to specify and search incident
data using a complex set of criteria
Complete and full audit trail, allows you not only search current data, but also delete and
tampered/change/modified data
Since all incident information is captured into the system (including those for which a full
RCAT may have been deemed inappropriate) the system provides for valuable and
insightful analytics, trends and correlation.
Web-based nature permits segregation of reporting, analysis and follow-up roles and
responsibilities amongst different departments, groups and people
Allows you to attach documents, photographs, audio files or any other files types gathered
as part of incident investigation and hence makes them easily accessible, well organized
and available many years after an incident.
I RCA RCAT METHODOLOGY
Comprehensive root cause analysis based on renowned and tested IRCA RCAT methodology:
Tool modeled on one of the best know and more comprehensive investigation methodologies
IRCA RCAT, which is in wide use throughout the industry
Help standardize the investigation methodology organization wide, and thus help larger
organization benchmark its various departments / business units against one another
Tool helps workers with little exposure to investigation conduct investigation thus
empowering them and enabling them to take charge of their own safety record
Allows management for enforce compliance with corporate standards, by ensuring all
incidents that need to be investigation are investigated and ensuring / monitoring the follow-
up corrective actions needed to fix the identified basic causes.
Facilitation Mode, ensure a through and thoughtful process for root cause identification
with the minumum necessary level of management participation
Generates Preventive/Corrective Actions, Issues and Follow-ups and hence ensure that
the process does NOT stop at identifying problems but ensures that actions are generated
to fix the identified problems.
REPORTI NG AND ANALYTI CAL ABI LI TI ES
Powerful reporting & analytical abilities with Crystal Reports, Crystal Designer and Pivot Table:
Provides a rich set of management report Corrective Actions Follow-up Report, Incident
Classification Reports, New Incidents Reports, Non-Investigated Incident Report, etc
Reporting Framework is Configurable i.e New reports may be designed and added at will
Pivot Table provides for a very powerful analytical tool that allows you to slice and dice any
sets of data and look for correlations and trends
Trivializes the generation of investigation reports, to the click of a button
Reports can also be access controlled hence ensuring information security and secrecy
where needed
OTHER FEATURES
Web-based but Application like Graphical User Interface with Drag-Drop, Keyboard Navigation
using Rich Client Technology.
Optimizes network traffic thru use of Intelliengt Client side framework.
No plugins required - serucre and easy deployment
Conpletely Customizable - Customize Look & feel, Style, Langugae, Labels/Messages,
Document Repository, Database, Authentication System
Notification System - Notification via email, for persons/employees based on triggers - e.d
fatality, explosion, made responsible for investigations/corrective actions
Built-In Context Sensitive Help System
Always Available / On Multi-Access Support System - Web-based live agent support,
Telephone Support, Helpful, Comprehensive and growing FAQ
Feedback / Bug report System - For continuous improvement and valuable updates / releases