Pamela S.

Wiegel MSN RN CPHQ

Oconomowoc, Wisconsin 53066
(414)750-1734 C (262)966-0357 H
dwiegel@wi.rr.com

SUMMARY
A nurse with twenty-five+ years clinical and managerial experience including over ten years of experience in implementing and
optimizing healthcare information technology. Masters degree in Health Care Systems Administration from Marquette University.
Experience with Epic systems implementation, optimizations & upgrades in 6 different healthcare organizations. Working
knowledge and experience in application of project management best practices.
In-depth knowledge and understanding of healthcare services, HIT, regulatory requirements, clinical data management and
project management. Pursuing PMP certification projected completion date December 2014.
Additional experiences include healthcare analytics and reporting working with BI/analytic tools, hospital & provider case
management, risk assessments, utilization review, meaningful use program development, revenue cycle enhancements, quality
and performance improvement endeavors using Six Sigma methodology, clinical documentation improvements, workflow
adaptations, CPOE adoption and change management strategies.
PROFESSIONAL EXPERIENCE/WORK HISTORY
Leidos Health/Encore Health Resources/Holland Square 2012 Present
Health Care Consultant
Legacy Health Portland, OR: Project Scope consisted of facilitating Legacy Health to be able to start reporting period for
Meaningful Use Eligible Hospital on January 1, 2014 for Stage 2 by performing gap analysis & remediation plan. Project
Success Legacy Health able to start MU EH Stage 2 reporting period by January 1
st
, 2014 for 5 hospitals
NYU New York City, NY: Project Scope consisted of expediting the resolution of multiple (over 400 ) Meaningful Use work
tickets and performing gap analysis and identifying remediation plan. Project Success - > 400 MU Work tickets resolved. Gap
analysis & remediation plan for MU program development completed.
University Health System Augusta, GA: Project Scope consisted of facilitating the Meaningful Use Eligible Hospital &
Eligible Provider Stage 1 program development. Project Success Gap analysis & remediation plan for MU EH completed.
Over 100 MU EP attestations completed successfully.
Rockford Health System Rockford, IL: Project Scope provide clinical advisory services for Meaningful Use program and for
interdisciplinary model program develop leveraging Epic system. Project Success Gap analysis & remediation plan completed
for MU program and for interdisciplinary model program development.
Meriter Health Services: Madison, WI 2010 2012
Clinical Systems Analyst/Clinical Informatics Nurse Specialist
Presented Leveraging Standardized SmartGroups for CPOE Compliance at the EPIC Spring Advisory Council on April 5,
2011
Presented The Butterfly Effect: Meaningful Optimizations at the EPIC Project Management Advisory Council on May 1, 2012
Participated in CPOE implementation support & education in October 2010 and with periodic upgrades
Responsible for leading successful optimizations with cross-functional teams in a project manager/analyst role with medicine,
medical imaging, general surgery/trauma, neurology, therapies, pain management, palliative care, hospital wide & pediatrics with
the re-work of orders, order sets, workflows, navigators, flow sheet rows,& SmartTools
Appointed Chair of the newly formed interdisciplinary Patient Education Committee
Clinical Informatics specialist role in optimizing Meriters EHR for Meaningful Use & Core Measures for early attestation for
Meaningful Use Stage 1
Selected to be lead project manager for implementing Plan of Care/Patient Education
University of Wisconsin Hospital & Clinics:Madison, WI 2002 2010
Clinical Content Facilitator (2006-2010)/Outcomes Manager (2002-2006)

Participated in CPOE implementation support & education
Participated in several implementations along with optimization cycles, including EPIC Inpatient, ASAP, & OpTime. Functioned
in a project manager/analyst/facilitator role.
Successfully facilitated the successful design and build of over numerous evidence based clinical content products (order sets,
interdisciplinary plans of care, protocols, algorithms, guidelines) in collaboration with a variety of interdisciplinary workgroups
As part of the Nursing Research Council, was able to facilitate a workgroup to create the intranet webpage for EBP/Nursing
Research & revise the EBP Project Template for online utilization.
Storyboard presentation on Evidence-Based Order Sets: Engaging Physicians and the Interdisciplinary Team in Quality and
Safety at NICHQs (National Initiative for Childrens Healthcare Quality) 8
th
Annual Forum for Improving Childrens
Healthcare in Grapevine, Texas from March 9-12, 2009.
Have also earned the Certified Professional in Healthcare Quality (CPHQ) credential from NAHQ (National Association for
Healthcare Quality). Created weekly study groups to prepare other Clinical Content Facilitators to take the exam.
Part of the leadership team to develop a new model of service based case management @ UWHC (University of Wisconsin
Hospital & Clinics)
Participated in the coordination of the implementation for Canopy, a web based case management software system and the
interface with InterQual, a McKesson product involving evidence based acute care criteria for case management.
Participated in the patient throughput IHI improvement projects using Six Sigma methodology. Presented storyboard at the IHI
Boston, MA forum with medical director of ICU and decision support manager.
Participated in expanding the utilization of nonteaching hospitalist service
Participated on the Cardiovascular Expert Panel for CCHIT (Certification Committee for Healthcare Information Technology)
System Administrator for the Canopy Case Management Software System
Webmaster for the State of Wisconsin Chapters ACMA Website
Board member & Founding Committee member for the first Wisconsin state chapter of the ACMA(American Case Management
Association)
Obtained Project Management Associate Certificate from MSOE(Milwaukee School of Engineering): May 2004


VA Great Lakes Regional Health System :Milwaukee, WI 2000 2002
RN Resource Specialist/Utilization Reviewer
Preceptor for new RN Resource Specialists
Developed a VISN 12 UM web site for the federal governments regional facility
Subcommittee member of the VISN 12 interdisciplinary care committee
Primary coordinator of the VISN 12 Pneumonia Study utilizing the PORT criteria
RN committee member of the integration of a UM Database Software Package for the VISN 12 Region
Cocoordinator of the Clinical Pathway Program at Milwaukee VAMC
Charter member of the SEWUM (Southeastern Wisconsin Utilization Management) group
Certified Professional in Utilization Management (CPUM)
VISN 12 Special Contribution Award (Regional VA Great Lakes Health Care System) October 2001
Pain Management & Treatment Center: Mequon, WI 1998 2000
Case Manager/Patient Educator

Instrumental in developing the pain management programs in collaboration with pain management specialist, physician
therapist, clinical psychologist, & financial/billing analyst at The Pain Management & Treatment Center, S.C.,
Milwaukee/Mequon, WI
Initiated the pain management educational program at The Pain Management & Treatment Center, S.C., Milwaukee/Mequon,
WI. Used the initiation of the educational program to fulfill part of the requirements for graduate school practicum
Initiated the Fibromyalgia Support Group in Mequon, WI. Set up monthly programs for group based on learning needs
assessments.
Developed web page for the Pain Management & Treatment Center, S.C.
Organized the Pain Management Symposium educational presentation to the community & panel discussion and participated
as a speaker & M.C. for 2 years
Co-presented several community & referring physician seminars with pain management specialist
Aurora Health Care: Milwaukee, WI 1995 2000
Joint Appointments: RN Critical Care/Cardiac Rehab/Case Manager

Member of customer service/focus group utilizing the Knock Your Socks Off philosophy at Hartford Memorial Hospital in
Hartford, WI
Member of Washington County Asthma Task Force Group in Hartford, WI
Part of innovation team in developing the pain management programs at Hartford Memorial Hospital in Hartford, WI
Served as a preceptor for new cardiopulmonary RNs
Basic Life Support (BLS) Instructor
ACLS (Advanced Cardiac Life Support) certification
Overlook Hospital: Summit, NJ 1991 - 1994
RN Cardiac Cath Lab/Critical Care Float Pool

Part of CQI team at Overlook Hospital in Summit, NJ
Trumbull Memorial Hospital: Warren, OH 1990 - 1991
Director, Cardiac Cath Lab

Spearheaded the development of the GE cardiac cath lab system/program at Trumbull Memorial Hospital in Warren, OH
Managed the scope and quality of the entire project while adhering to budgets, organizational change management guidelines and
assure project resources are meeting or exceeding project deadlines and schedules.
Provided organizational knowledge and guidance for the cross functional team to facilitate strong and timely decision making.
Developed the educational program for training RNs & Radiology Technologists in a newly developed diagnostic cardiac cath
lab. Served as a preceptor for the initiation of the program in addition to coordinating the scheduling of the staff members for
additional training at the Cleveland Clinic.
Presented several educational updates to various hospital groups & to the community, including the Tri-County Radiologic
Society
Temporary Nursing Agencies: Cleveland, OH area hospitals 1988 1990
RN Staff Nurse Critical Care temporary assignments
La Porte Hospital: La Porte, IN 1986 - 1988
RN Cardiac Cath Lab/Cardiovascular Lab/Pacemaker Clinic

Served as the Pacemaker Coordinator for patients receiving permanent pacemakers.
Served as a preceptor for new procedural RNs in the pacemaker clinic & cath lab
Part of the task force for restructuring the cardiovascular services at LaPorte Hospital in LaPorte, IN
Memorial Hospital: South Bend, IN 1982 - 1986
RN Critical Care/Cardiovascular Postop

Obtained ACLS (Advanced Cardiac Life Support) certification
Obtained CCRN (Critical Care Registered Nurse) certification
EDUCATION / CERTIFICATIONS/MEMBERSHIPS/TECHNICAL SKILLS
MSN, Masters of Science in Nursing, University of Marquette
Concentration: Health Care Systems Leadership
Subspecialty: Informatics
BSN, Bachelors of Science in Nursing, Valparaiso University
ADN, Associate Degree in Nursing, Purdue North Central University
Project Management Associate Certificate , Milwaukee School of Engineering, Pursuing PMP certification completion
projected December 2014
Epic Specific
EpicCare Inpatient Clinical Documentation Certification NVT 2014
Participated in EPIC Reporting Workbench Reporting System application, Clinical Decision Support, and Smart
Forms Administration
CPHQ, CPUM, CCRN
Zynx : Web Based evidence based order set & interdisciplinary plan of care program
Canopy: Web Based Case Management Software Program (now with Allscripts)
Microsoft applications: Outlook, Word, Powerpoint, Excel, Access, Visio, Project, OneNote, Lync, Sharepoint,
SAP Business Objects
Minitab Statistical Software; Web Page design applications
VA Healthcare System & Cerner EHR applications
ABQAURP Affiliate Member (American Board of Quality Assurance & Utilization Review Physicians, Inc.)
NAHQ ( National Association for Healthcare Quality)
PMI (Project Management Institute)
Sigma Theta Tau International Nursing Honor Society