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Strategic Human Resource V1
Assignment A
Q1. What do you mean by SHRM? What is the difference between SHRM and Traditiona
l HRM? Explain the role and benefits of SHRM.
Q2. Write a note on Employment Relationship and Organizational change
Q3. What is leadership? Comment on: Leaders are born not made. Explain the most
suitable Leadership model in today's organizations.
Q4. What is the difference between teams and groups? Illustrate with examples. E
xplain the different types of teams.
Q5. Explain the terms Learning organization and Organizational Learning. Also ex
plain the Blanchard and Hershey's Situational Leadership model.
Assignment - B
Q1: Leadership is situational. Explain this statement by bringing out the situat
ional factors important for effective leadership?
Q2: Discuss the reasons for use of task force in organizations. What are the pro
blems that are likely to emerge in a task force?
Q3: What do you mean by quality circle? How can it be created in an organization
?


CASE STUDY
Mindy Martin, Al Sharp, Walter Murdoch are working together in an organization.
Mindy Martin and Al Sharp were good friends and all three had very healthy compe
tition between them as they all were at the same level. Martin was very hard wor
king, ambitious and responsible employee. Because of their hard work and good ef
forts, Martin's division had become the leader in the company and the upper mana
gement had praised her lavishly. She believed that with a good recommendation fr
om Sharp, she would get that promotion. But unfortunately Murdoch received the p
romotion and moved to Topeka. Martin was shocked. It was bad enough that she did
not get the promotion, but she could not stand the fact that Murdoch had been c
hosen. She and Al Sharp had taken to calling Murdoch 'Mr. Intolerable', because
neither of them could stand his pompous arrogance. She felt that his being chose
n was an insult to her. When the grapevine confirmed her suspicion that Al Sharp
had strongly influenced the decision, she determined to reduce her interaction
with Sharp to a bare minimum.

Relations in the office were very chilly for almost a month. Sharp soon gave up
trying to get that in Martin's favor and they began communicating only in short.

Finally William Attridge, their immediate boss, called the two for a meeting. Wi
lliam said, "we're going to sit here until you two become friends again. Martin
resisted for a few minutes, denying that anything had changed in their relations
hip, but when she saw that Attridge was serious, she finally said, "Sharp seems
more interested in dealing with Walter Murdoch." Sharp could not say anything. A
ttridge came to the rescue. Attridge said that, Martin if you're upset about tha
t promotion, you'd know that Sharp had nothing but praised for you and kept poin
ting out how this division would suffer if we buried you in Topeka. With your bo
nuses you are making as much as Murdoch and if you work here continues to be out
standing, you'll be headed for much better place than Topeka. Embarrassed, Marti
n looked up at Sharp and apologized for treating him unfairly. The next day offi
ce was almost back to normal. Martin and Sharp use to take a coffee break togeth
er every day as earlier.

Ques1: Describe the ego stage of Martin at 1) Before promotion
2) Promotion takes place
3) Cold war peiod
4) Meeting and thereafter

Ques 2: Which type of conflict resolution style did Martin and Attrige followed?
Explain each in detail.

Que 3: Suggest a negotiation approach to resolve the conflict. Explain your poin
t.


Assignment C
State a for True and B for False
1. Division of Labour was invented in the 19th century -
2. Modern business is uniquely complex -
3. Tips on supervision are recorded in a 5,000-year-old document -
4. Professional managers were introduced during the 19th century -
5. Personnel Management dates from the 1890's in the USA -
6. Management education first appeared in Britain and the Commonwealth -
7. Scientific Management was invented by Schmidt -
8. Mass production was first used by Henry Ford -
9. The ideas of F.W Taylor and Henry Ford have no influence on management today
-
10. 'Therblig' was a measure of work -
11. Elton Mayo was responsible for the famous Hawthorne experiments -
12. Basically, HRM is just Human Relations -
13. HRM is one of a number of management fashions that have developed over the l
ast few decades -
14. HRM has a unitarist tradition in the USA -
15. HRM has a unitarist tradition in Europe and Australasia -
16. Traditional personnel managers had high status compared to managers in other
business functions -
17. The Japanese role model is a mixture of racial stereotyping, myth and realit
y -
18. 'Just-in-time' and continuous improvement were developed in the USA -
19. Introduction of HRM on the Harvard MBA had a significant impact on the subje
ct -
20. HRM has been portrayed as a proactive approach to people management -
21. ______ is a career-path method recognizing that technical specialists can an
d should be allowed to continue to contribute their expertise to a company witho
ut having become managers.
a. Demotion
b. Lateral skill path
c. Dual-career path
d. None of the given options
22. ___________ can provide an opportunity for the employee to share in decision
making, to learn by watching others, and to investigate specific organizational
problems.
a. Lectures & Seminars
b. Assistant to Position
c. Committee Assignments
d. Simulations:
23. Which of these refers to the degree to which decision-making authority resid
es at the top of the organizational chart?
a. Job design
b. Decentralization
c. Unity of command
d. Centralization
24. Playing the role of ____________ requires designing and delivering efficient
and effective HR systems, processes, and practices.
a. Administrative Agent
b. Change Agent
c. Strategic Partner
d. Employee Advocate
25. Most HR functions spend very little time on:
a. Traditional activities
b. Transactional activities
c. Transformational activities
d. Day-to-day operational activities
26. Scientific management was one of the earliest and best-known statements of t
he _____________ approach.
a. Biological
b. Motivational
c. Perceptual-Motor
d. Mechanistic
27. Which of these is defined as any practice or activity carried on by the orga
nization with the primary purpose of identifying and attracting potential employ
ees?
a. A leading indicator analysis
b. Recruitment
c. Personnel policies
d. Selection
28. In which of these steps, the HR manager attempts to ascertain the supply of
and demand for various types of human resources?
a. Forecasting
b. Program implementation
c. Evaluation
d. Goal setting
29. Which of these is the process of getting detailed information about jobs?
a. Job design
b. Job description
c. Job analysis
d. Job skills
30. HRM has primary responsibility for all of these implementation variables exc
ept:
a. Task design
b. People
c. Reward systems
d. Organization structure
31. Which of these is a major dimension of HRM practices contributing to company
competitiveness?
a. Compensating human resources
b. Acquiring and preparing human resources
c. Managing the human resource environment
d. All of the given options
A system used to acquire, store, manipulate, analyze, retrieve, and distributed
information related to the company's human resources is called a(n) ____________
___
HRIS
Progressive discipline system
IRS
Contingent workforce system
33. Which one is not basic component of OB (Organizational Behavior) Model?
a. Organization
b. Group
c. Team
d. Individual
34. Setting standards should be left to the employee rather than organization le
ads to self controlling because:
a. It follows the management by objective approach.
b. It increases the productivity of the worker
c. It increases the confidence of workers
d. Workers come up to the high standard since they have no pressure from his sup
eriors.
35. Virtual teams can contribute to better coordination among the team members b
ecause:
a. Technology brings them together on a forum.
b. Team members meet physically with each other
c. Team members share views among themselves via communication links.
d. Team members have the real time environment for interaction.
36. The whole is greater than the sum of its parts is known as:
a. Efficiency
b. Effectiveness
c. Productivity
d. Synergy
37. Essential component of an organization is:
a. Team
b. Structure
c. Individual
d. None of the given options
38. Process of working with different resources to accomplish organizational goa
ls is known as:
a. Strategic management
b. Human Resource management
c. Management
d. Team work
39. Hawthorne studies depict the effects of work environment on:
a. Human Behavior
b. Human Performance
c. Human Satisfaction
d. All the given options
40. Appraisal of a worker's performance can be described as:
a. Planning Activity
b. Organizing Activity
c. Controlling Activity
d. Leading Activity
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