You are on page 1of 6

1

COMPUTER AIDED DESIGN VALIDATION OF THE


QUALITY FUNCTION DEPLOYMENT FOR SEAT
COMFORT PREDICTION

Saed Amer, Postdoctoral at Tennessee State University, USA (samer01@my.tnstate.edu)
Landon Onyebueke, Professor at Tennessee State University, USA (lonyebueke@tnstate.edu)

ABSTRACT
Seat discomfort is a major cause for occupant's health complications and is blamed for the diminished
quality of the seated activity. Although many studies were conducted in the area of seat comfort, it seems
that the ability of the seat to provide comfort is still deficient; this can be noted through the countless
products that claim to provide or improve seat comfort. Seat comfort evaluation is currently performed
through tedious procedures that consume resources using physical prototyping and human testing. This
study pertains to a technique that expedites seat comfort analyses by integrating three systems each can be
an adequate tool for seat comfort evaluation. The first system is used to retrieve information from the
customer via Quality Function Deployment (QFD) and examine the current seat design against the existing
products and market leverage. The second system is a Computer Aided Design (CAD) technique that
allows the designer to model and evaluate seat comfort in the early design stages. Finally, a prediction
model is used to integrate the two systems by fusing the subjective analyses obtained from the QFD with
the objective analyses from the CAD technique. This study aims to present a validation technique that
guarantees the subjective analysis in the QFD including the relationships between the customers needs
and the designers solutions. The proposed technique employs CAD to test the degree of relationship
depicted for the seat components comfort level as each seat parameter undergoes a controlled change. The
outcomes of the system are compared before and after the validation process to prove that the QFD
validation using CAD post the accuracy and increase the correlation when compared to traditional seat
comfort techniques.

KEYWORDS
Seat Comfort, Quality Function Deployment, QFD, Computer Aided Design, CAD, Computer Aided
Engineering, CAE, Finite Element Analysis, FEA.

INTRODUCTION
Seat comfort is defined as a system that provides adequate body posture and support without excess
physiological pressure points while maintaining overall occupant well-being [1]. Implied from the
definition, many factors are considered to increase the comfort privilege; some can be subjective i.e. driven
by the occupants psychological preferences and mood. Such factors are indefinite and may be impossible
to measure. The outmost factors are the objective ones which can be measured and controlled. Some of the
objective factors include physical factors that influence seat comfort such as Biomechanics and
Physiological factors [2], vibration evaluation [3], thermal and humidity factors [4]. The most considered
factor for comfort research is the investigations of contact pressure distribution between the human and the
seat. According to literature surveys and laboratory experimentations, the correlation between objective and
subjective data suggests that decreasing the contact pressure between the human and the seat brings about
more comfort [5]. Contact pressure measurement is usually obtained using pressure mapping systems such
as TekScan BPMS. An example of such implementation is the work performed by Ojetola et al. The study
employed the pressure mapping to evaluate the seat comfort for ejection seats with regards to three
different rail angles [6].

Seat comfort evaluations are traditionally performed on finished products and may require human testing.
The main shortcoming of such procedures is the resource consumption due to the need for finished
products; in which case, alterations are usually retrofitted into the seat and has to be mended in a new seat
production cycle [1]. According to Kolich et al., seat developing cycle may take up to three years as
illustrated in Figure 1 [7]. Another shortcoming is the dependence on human feedback which is costly and
indefinite due to the lack of consistency. Therefore, there is a need to improve seat comfort design by

develop
and enh

The ad
compet
sharing
for seat
factors
assemb
the area


The m
Compu
comfor
QFD ar
based o
models
comfor
aims to
tools.

QUAL
Seat co
answer
comfor
physica
conside
Engine
effectiv
custom
consists
design.
compre
degree
comfor
assesse
design.
custom
that are
HOWs.
design
ping an innova
hance seat com
dvancement o
titiveness and i
g which expedi
t comfort analy
in the design o
bly [8]. Tang e
as of high cont
ain study intr
uter Aided Des
rt. Though ver
re validated us
on the Finite E
of humans an
rt QFD to indu
o create a CAD
ITY FUNCTI
omfort definiti
s. The propos
rt. The main f
al, biomechanic
ered when ret
ering techniqu
vely carried ou
mer and translat
s of different m
The construct
ehensive invest
of influences
rt using QFD b
d based on the
These require
mer surveys, pro
e needed to ac
. More matrice
parameters. O
ative technique
mfort.
of CAD in t
improves quali
ites the design
yses. For exam
of new seat pro
et al. accompli
tact pressures b
Figure 1. F
roduces a syst
sign (CAD) te
ry useful, QFD
sing measurabl
Element Analys
nd seats with p
ulge the custom
D tool validate
ION DEPLOY
on suggests th
sed system con
factors consid
cs and the perf
trieving inform
ue where the re
ut [10]. QFD
te the custome
matrices that ex
tion and popula
tigations of the
each paramet
begins by obta
e pervious inve
ments are usua
oduct reviews,
hieve the costu
es are populat
Other matrices
that reduces r
the industry e
ity by reducing
n process. Rese
mple, Mamat et
oducts that rela
ished another s
between seat cu
Flow chat for typ
tem of a Qua
chnique to per
D can be concep
le entities usin
sis (FEA) of th
roper material
mers needs an
d in the labora
YMENT (QFD
hat the occupa
nsiders nearly
dered for com
formance aspe
mation from t
equirements, p
opens the ven
ers needs into
xamine differe
ation of the QF
e parameters th
ter imposes on
aining the cust
estigations to d
ally referred to
, direct intervie
umers require
ted to examine
test these par
2
resource exploi
enhances the
g resource cons
earchers recogn
t al focused on
ates to comfort
study on using
ushion and hum
pical seat develo
ality Function
rform seat des
ptual and indis
g CAD analys
he contact pres
properties. Th
nd translate the
atory to replac
D)
ant (customer)
everything bu
mfort measurem
cts of the occu
the end-user.
parameters, syn
nue for better
design param
nt relationship
FD for seat com
hat relate to sea
n the comfort
tomers requir
decide if they w
o as the WHAT
ews and more
ements. These
e the relationsh
rameters with
itation and util
continuous d
sumptions. CA
nized these be
n the integration
t based on the
g finite elemen
man buttock-th
opment process [
Deployment
sign and intera
stinct. In this s
ses. The comfo
ssure between
he proposed te
em into design
ce the conventi
is where the
ut the psycho
ment include e
upant. Therefo
This approach
nthesis and va
r design practi
meters [11]. As
ps to link the cu
mfort analyses
at comfort. The
level. The pr
rements for co
would have an
Ts. The WHAT
. The designer
parameters ar
hips between
current produc
lizes concrete t
design with
AD also promot
enefits and put
n of CAD syst
ergonomics vi
nt analysis app
high tissue [9].
[7].
(QFD) tool i
actively analyz
study the indefi
ort evaluation p
correctly dim
chnique aims t
n parameters.
ional seat com
designers sho
logical factors
ergonomics, a
re, these aspec
h is approved
alidation are do
ice thru intera
illustrated in
ustomer inputs
was based on
e investigation
rocess of evalu
mfortable seat
ny considerable
Ts are usually
rs then set up
re denoted in t
the customers
cts, market an
tools to contro
better produc
tes information
t CAD to work
tem and human
iew and ease o
roach to detec

integrated with
zes its level o
finite aspects o
process will be
mensioned CAD
to develop sea
The study also
mfort measuring
ould search fo
s that relate to
anthropometric
cts are the ones
d as a System
ocumented and
acting with the
Figure 2, QFD
s to the produc
prolonged and
ns examined the
uating the sea
ts and are then
e impact on the
collected using
the parameters
the QFD as the
s need and the
nalyses and the
ol
ct
n
k
n
f
ct
h
f
f
e
D
at
o
g
r
o
c,
s
m
d
e
D
ct
d
e
at
n
e
g
s
e
e
e

manufa
the curr
RELIM
Prelimi
survey,
this ste
parame
and jus
with va
illustrat

The im
seat com
contain
this stag
way to
As the
reveals

COMF
Seat co
and par
perform
compot
parame
importa
stage o
precise
acturing proces
rent seat produ
MINARY CON
inary Concept
background r
ep is performe
eter to the custo
stify which of
alues of 9, 3 o
tes such relatio
mportance of the
mfort, it has be
n mostly the fac
ge carries high
achieve optim
designer reach
the importanc
FORT EVALU
omfort evaluati
rameters to the
med by associ
tators compari
eters and degr
ance are given
of the QFD is
seat attributes
ss. By combini
ucts are obtaine
Figure 2.
NCEPT DEVE
Development
research, and h
ed via a relatio
omers needs. T
the HOW satis
or 1 assigned
onship for a WH
Figur
e relationship m
een established
ctors that affec
h level of impo
mum design solu
hes this stage, t
e of the custom
UATION USIN
on via QFD is
e ones of the r
iating it to a
isons, the firs
rees of import
n by a percent
implemented t
s and measurem
ing these matri
ed.
House of Qual
ELOPMENT
t depends ma
hands-on exper
onship matrix
The conceptua
sfies the WHA
for strong, mo
HAT, the seat
re 3. Seat Width
matrix is obvio
d from the liter
ct the level of c
ortance because
utions that sign
the goals are se
mer voice to se
NG QFD
carried out usi
recommended
target. Based
st stage of Q
tance each pa
tage that sugge
to obtain the p
ments that prom
3
ices a numeric
lity Rooms and R
AND THE RE
ainly on the d
rimentations ar
that illustrate
l design develo
AT using the re
oderate or wea
width, for exam
Relationship wi
ous for optimiz
rature survey th
comfort on eac
e it draws the m
nificantly help
et and the opti
at comfort ana
ing the custom
seats. In other
d on the cus
QFD provides
arameter contr
ests higher pe
parts paramet
mote seat comf
value for the
Relationships [12
ELATIONSH
designer exper
are important to
es the importan
opment planne
elationship ma
ak relationship
mple.
ith HOWs List
zing the design
hat the design p
ch customer req
map that leads
satisfy the cus
imum paths to
alysis.
mer as the ultim
r words, the se
stomers input
the designer
ributes to the
ercentage to m
ters which pro
fort. As in the
comfort level

2]
HIP MATRIX
rtise; neverthe
o perform this
nce of the sug
ed must include
atrix which ran
p respectively

n process [13]
parameters in t
quirement [11]
the designer to
stomer requirem
the solutions a
mate by compar
eat evaluation p
ts and through
with the ade
design. The
more importanc
ovide the desig
first stage, the
of the new and

eless, literature
s step. Usually
ggested design
e all the HOWs
nks the relation
[13]. Figure 3
; In the case o
the HOWs lis
]. Furthermore
o the expedited
ments [11, 14]
are clear which
ring its features
process will be
h the existing
equate produc
values of the
ce. The second
gner with more
e percentage o
d
e
y,
n
s
n
3
f
st
e,
d
].
h
s
e
g
ct
e
d
e
f
4

importance for each part parameter is calculated. The final output of the QFD includes the percentage of
importance of the products parameters and the parts parameters that constitute comfort. Consequently, the
final value for the comfort level is derived from combining the values of importance to produce a final
ranked from zero (0.0) to five (5.0) that represent the comfort level of the proposed seat.

COMPUTER AIDED DESIGN FOR SEAT COMFORT EVALUATION
CAD is defined as the exploitation of computer systems to expedite the creation, modification, analysis, or
optimization of a design [15]. It was noted in previous works and literature surveys that Computer Aided
Design\Engineering is an adequate tool for seat design and comfort analysis [16]. The advent of CAD
permits the evaluation of seat comfort in the early design stages circumventing physical prototyping which
is utterly pricey and tedious. The proposed CAD technique performs comfort evaluation by simulating
sitting postures on a new seat model and determines the physical factors that contribute to its comfort; CAE
is employed to analyze the physics that relate to seat comfort and evaluate the comfort level of projected
seat designs using different simulated seating scenarios. The Computer Aided Design system is launched
with an interaction channel that ties the QFD and the CAD systems. At this juncture, the output of the QFD
technique are the design parameters, known in QFD as the HOWs, which by far satisfy the needs of the
customers. These parameters and entities are then conveyed to the CAD technique as the blueprints for the
modeling new seat designs.


SEAT FEATURES
Laboratory experimentations and literature surveys agree that adding seat features provide more contact
area between the seat and the occupant which seems to promote comfort [8]; hence, it is important to
consider the effects of the seat features on the comfort evaluation process. In this study, seat features can be
retrofitted to the seat design or removed without losing the functions of the seat. Different seat features
were considered in this study and were created and enclosed in an easy to access CAD database. Some
features may require alteration of the basic seats parts such as lumbar support and cushion curvature, while
most can be added to the seat as separate parts such as the head rest, armrests, and the footrest. The seat
adjustment features are also considered in this technique for accommodating different individuals with
different anthropometries; such features include seat-pan height, rotation adjustments, back support angle
adjustment and more.

THE SIMULATION TECHNIQUE
For the purpose of this study, sitting posture is described as the manner that the human body is positioned
on the seat surface and the matter that the human body is supported to fit and feel in the seat [17]. Several
sitting postures were considered in this study aiming to understand the importance of seat features to
comfort. Figure 4 shows seven sitting postures used in laboratory experimentation and are simulated using
the CAD software. The first posture is considered the simplest where all the analyses are centered in the
cushion and the rest of the seat features are neglected. This posture describes the human sitting up on the
cushion, arms positioned on the thighs and head held up. Gradually, more seat features are added and more
of the body surface areas are in contact with the seat surface, hence, the load will be distributed on more
surface areas consequently, reducing the contact pressure.
FINITE ELEMENT ANALYSIS (FEA)
Finite Element Analysis (FEA) can be described as a technique that demonstrates the reaction of an object
in CAD due to excitations; this may include force loadings, contact pressure, thermal excitations, fluid
motions and more [18]. As established in the definition for seat comfort, the physical measurement of seat
comfort depends on the regions of high contact pressure between the occupant and the seat surface; these
regions are usually discovered using tools that identify the contact pressure points and map them with
respect to the sitting posture.

One of the conventional tools used to detect contact pressure is the Pressure Mapping Systems. In the CAD
technique, however, contact pressure regions are detected using (FEA). Research shows that FEA is a valid
technique which is highly considered in the industry [16], yet many calibrations and validation testing were
performed before endorsing it. The more high pressure regions discovered, the less the comfort level of the

seat. F
position
original
surface



CAD V
Laborat
evaluat
the we
perform
validati
of high
experim
observe
CAD b
the outc
properl
the seat
human

Figure


THE Q
The va
carried
Figu
test t
se
armr
5
headr
EA outcomes
n and magnitud
l model makin
s.

VALIDATION
tory experimen
tion study. The
eight measurin
med to examin
ion experiment
contact pressu
mentations wer
ed through the
ased technique
comes are inve
y in the Finite
t and the occup
load on the sea
e 6. CAD Valida
QUALITY FU
alidation of the
out by studyi
ure 4. Seven sittin
the effects of hav
eat comfort. 1)
rests, 3) UP with
5) BP with armre
rests, 7) BP with
are presented i
de of the high c
ng it easy to fi

N
ntations were c
e preliminary e
ng devices and
ne the distribu
tation was per
ure for a human
re carried out
e traditional se
e. The sitting s
estigated. The l
e Element Anal
pant. Therefore
at with differen
ation by Convent
NCTION DEP
e QFD techniq
ng the QFD o
ng postures were
ving different sea
Up position (UP
h footrests, 4) Ba
ests, 6) BP with
armrests, headr
in a three dime
contact pressur
nd the location

carried out in o
experiments w
d the pressure
ution of huma
formed using
n subject sittin
to validate the
eat comfort eva
scenarios are th
loading distrib
lysis technique
e, several exper
nt postures and

tional Methods
PLOYMENT
que is perform
outcomes for a
e implemented to
at features on th
P), 2) UP with
ack Position (BP)
armrests and
rests and footres
5
ensional map t
re regions. Figu
n of the high c
Figu
order to validat
were geared tow
e mapping sy
n weight load
Tekscan pressu
ng with the ack
e proposed tec
aluation techni
hen simulated
bution analyses
e which exami
riments were p
d seat paramete

VALIDATIO
med by two d
a product evalu
Figure 7. T
a sitting pe
represente

o
e
P),
sts
that gives that
gure 5 shows th
contact pressur
ure 5. Contact P
te the results o
ward calibratin
ystem. Few of
dings on the s
ure mapping s
knowledged po
chnique by exa
ique and comp
in CAD and s
s are important
ines the region
performed to ex
ers.
ON
different techni
uated with trad
Tekscan PBMS d
erson on top of a
ed as a map of h
researcher bett
he FEA results
re in relation t
Pressure in Finite
obtained from t
ng the needed t
f the experime
seat. However
system to explo
ostures (Figure
amining the co
pare them to t
similarities and
t in this study t
ns of pressure p
xamine the dis
iques. The firs
ditional evalua
delivers the conta
a seat cushion. T
high and low pre
ter sense of the
mapped on the
to the touching
e Element
the CAD based
tools including
entations were
r, the foremos
ore the regions
s 6 and 7). The
ontact pressure
the ones of the
d differences o
to be simulated
points between
stribution of the
st technique is
ation technique

act pressure of
The results are
essure region.
e
e
g

d
g
e
st
s
e
e
e
f
d
n
e
s
e

then co
matrix
techniq
implem
design
done by
increme
strong
pressur
are the
pressur
determi
QFD to
techniq
the com
Finally
QFD to
RESUL
Endeav
techniq
results
of the s
features
backres
hardwo
validati


The ne
optimum
observe
updatin
QFD v
average
ompare it to the
in the House o
que for QFD va
menting the QF
parameters (H
y taking each s
ented changes.
relationship w
re when the arm
en interpreted
re to the decrea
ines whether t
o determine th
que are presente
mfort level of t
, the validation
o replace the co
LTS AND DIS
voring to replac
que, the CAD t
manifest the s
seat design. In o
s and seat cu
st angle, armre
ood, memory f
ion.
Figure 8. Seat F
ew CAD obser
m comfort leve
ed from the CA
ng the QFD fro
validation. As
es 13% while it
e QFD observe
of Quality that
alidation is per
FD design para
OWs) and the
seat parameter
. For example,
with armrest he
mrest height is
into comfort
asing of the com
the relationship
he degree of ag
ed in one of th
the new produc
n process prov
omfort value ob
SCUSSIONS
ce the tradition
technique is pr
ystems ability
order to obtain
ushion materia
ests, headrests
foam, gel cush
Features Valida
rvations consis
els (Figure 9).
AD then the n
om the CAD d
depicted in Fi
t was recorded
ed with the cus
test the relatio
formed using t
ameters in the
consumers re
individually th
, in the QFD r
eight (HOW).
s changes to 23
values using a
mfort. The deg
p is strong, m
greement amon
he compartmen
ct compared w
vides new com
btained from th
nal seat comfo
roposed to ove
y to detect the
n proper unders
als were manip
s, and footrest
hion and air-fil
tion Graphs
st of new rela
These values a
new QFD is ins
data. The outc
igure 11, the e
d with an avera
6
stomers feedba
onship among d
the Computer A
CAD softwar
equirements (W
hen observing i
relationship ma
CAD can vali
3in, 24in then 2
a mathematica
gree of deviatio
oderate or we
ng seat param
ts of the QFD
with different p
mfort value to
he customers a
ort evaluation w
ercome the sho
effects of the
standing of the
pulated and t
s. The cushion
lled cushions.

ationship asses
are then update
serted back in
comes of the s
error observed
ge of 6% error
ack. This can b
different produ
Aided Design t
re then testing
WHATs). The Q
its comfort resp
atrix, armrest
idate that by w
25in. The obse
al model that
on of the comf
ak. CAD valid
meters. The Res
chart; the outc
products and is
be conveyed b
appraisal again
with a more ec
ortcomings of s
seat factors th
e importance of
tested for com
n materials co
Figure 8 show
ssments, optim
ed in the QFD
the cycle. Fig
system were co
d from the syst
r after CAD va
Figure 9
be obtained by
ucts. The secon
technique; this
the relationsh
QFD validation
ponse when ex
comfort (WHA
watching the a
erved contact p
relate the inc
fort values obse
dation is perfo
sults obtained
comes shows im
s compared to
back to the fir
nst existing pro
conomical and
such tedious p
hat promote the
f the proposed
mfort; these fe
onsidered in th
ws the outcom
mum seat param
with the prope
gure 10 shows
ompared befor
tem without Q
alidation.
9. CAD Validatio
y constructing a
nd and eminen
s is obtained by
hips among the
n using CAD is
xposed to smal
AT) may show
armrest contac
pressure values
creasing of the
erved via CAD
ormed in every
from the QFD
mprovement o
a set up target
rst stage of the
oducts.
d time effective
procedures. The
e comfort leve
technique, sea
eatures include
his study were
me of the CAD
meters and the
er comfort leve
the process o
re and after the
QFD validation
on Outcomes
a
nt
y
e
s
ll
w
ct
s
e
D
y
D
f
t.
e
e
e
el
at
e
e
D
e
el
f
e
n

You might also like